Digital inclusion coordinator jobs

We are looking for a Digital Engagement Specialist to support the delivery of Battersea's high-impact email and SMS engagement strategies and growing campaign output by leading on cross-audience digital communication planning and reporting. Leverage campaign and audience insights cross the supporter base to best overall effect, ensuring maximum ROI and supporter lifetime value alongside a best-in-class supporter experience.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 160 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Marketing & Communications Team

Battersea’s Marketing & Communications department is responsible for communicating the breadth of the organisation’s work in an engaging and memorable way. Though our award-winning campaigns, we use our influence to affect change for dogs and cats within and beyond our gates; building Battersea’s reputation on a national and international scale. Our work involves everything from innovative integrated advertising campaigns to rehome our animals, to supporting other departments with their strategic objectives. We also manage Battersea’s online communities, offer brand guidance, deliver innovative digital activity, and manage internal communications, ensuring that staff and volunteers stay informed and engaged. The department’s ultimate goal is to raise awareness of Battersea’s work, so we can be here for more dogs and cats.

Digital team

Within the Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental (£100), optical (£100), physiotherapy, chiropody and acupuncture (£325) every year
• Annual interest-free season ticket loans
• Discounted gym memberships and cycle to work schemes
• Life insurance

During the recent Coronavirus restrictions, our animal-facing staff have continued to work on site and our office based staff have been working from home. We are currently piloting a hybrid working model for our office-based staff to split their time between site based and home working. We believe this will support office-based staff to maintain the benefits of home working, while allowing for collaboration and interaction with our animal-facing staff and maintaining a connection to our cause.

As this role is office-based, you’ll be expected to work in our Battersea office for a minimum of 50% of your working week.

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

We are committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to ensure that this commitment, reinforced by our values, is embedded in our day-to-day working practices and our work together. We would particularly welcome applications from black and minority ethnic and disabled candidates, who are currently under-represented at Battersea.

Closing date: 29th August 2022

Interview date(s): From 1st September 2022

For full details, please download our recruitment pack. To apply, click the button below.  All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

Do you believe in helping young people from disadvantaged backgrounds get to university, and want to get people interested in life-changing research into cancer, environmental protection, COVID-19, mental health and more?

An excellent communications professional with experience developing social media campaigns and writing for print, web and social media, the Communications Officer (Digital) will work as part of the Development and Alumni Relations (DARO) Communications Team to deliver our overall strategy, and to champion our digital activity.  You will be expected to follow a brief and produce high quality impact-driven copy, video, email newsletters and digital content, appropriate for target audiences, for print and online publication, email newsletters and individual communication and will creatively and effectively use social media platforms and the DARO web presence. In addition to the core alumni audience, you will be responsible for the student and young alumni audiences. Experience in producing content for young people and international audiences, and in fundraising communications would be highly desirable.

We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016.  Academics here are tackling some of the world’s most pressing global challenges such as antibody testing and Covid-19, the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds, one of the highest proportions in the UK. Philanthropy has always played an important role in shaping the University, most recently in 2015 when we closed the Circles of Influence Campaign, which raised £193 million, making it the largest HE fundraising campaign outside Oxbridge and London. Through ‘Birmingham In Action’, philanthropy will continue to play a vital role in delivering projects to change lives locally, nationally, and internationally.

Benefits include:

• 40 days leave per year, including 8 bank holidays and 7 closed days (pro-rata for part time staff) 
• Access to affordable, sustainable travel options including electric car leasing, a cycle to work scheme and public transport season tickets 
• A vibrant staff community, including sports clubs and societies and staff networks to support equality, diversity and inclusion 
• Support for staff health and wellbeing through our Employee Assistance Programme 
• Professional development through workplace and external training courses, LinkedIn Learning and the Perks at Work online academy

An exciting opportunity has arisen to join Salford CVS as our Communications and Information Coordinator. You will be leading a small but dynamic team to manage all elements of our communications and information work.

It is literally impossible to cram the diversity of the projects and programmes that you may support into a recruitment pack – whether that’s our core delivery support for the sector or public messaging through our role as a ‘trusted voice’. To get a flavour of our work, we recommend that candidates look at our annual report.

We are looking for someone who:

 Has significant experience within marketing and communications and is passionate about developing engaging campaigns, plans and content

 Can strategically plan, monitor and report on our communications work, ensuring that it fulfils our mission of making a difference in Salford  Will interact with a range of stakeholders to produce dynamic campaigns, information and content, as well as represent Salford CVS as an organisation

 Is a bit of a data geek and is comfortable working with a CRM (Customer Relationship Management) system, as well as using insights and analytics data to influence our communications strategies and organisational direction

 Loves Websites! Is able to ensure our website and e-marketing remains relevant, accessible and compliant

 Has a creative mind – is able to produce a range of eye-catching content whether online or in print  Is able to share their passion and knowledge – not just to their direct team members, but also to colleagues and the broader sector  Has a passion for social media and the internet. You’re one of those people who love to search the internet for information and are convinced that social media can be a powerful force for good

 Will enjoy working within an organisation of dedicated, friendly people who believe in making a difference to the people of Salford

If that sounds like you – then we want to hear from you!

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We have more than 38 years of experience working with migrant communities, and 2021 we supported around 2,254 people through expert legal advice, housing and peer support. Our holistic approach supports people away from a point of crisis and destitution towards safety, economic independence, social engagement and greater emotional wellbeing. 

Since the launch of a new strategy for 2021 – 26 we have been building our communications and campaigning capacity and last year we launched and won our first co-produced campaign, with a group of experts by experience, to ensure that all children affected by the NRPF condition have access to Free School Meals.

The Campaign Coordinator will join the team at an exciting time, as we prepare to launch the next phase of this campaign. You will work collaboratively with people with lived experience of the immigration system to co-produce and deliver this next phase. Playing an integral role in delivering on our new strategic plan, you will develop, implement and evaluate a campaigns strategy to mobilise public support, amplify the voices of experts by experience, and contribute to a movement to secure lasting changes to policy and practice and an end to the NRPF condition.

Please see our website to find out more about our work.

Our Attractive Benefits Package Includes 

• A 35 hour working week including flexible working hours 
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 
• You can buy up to 3 days annual leave each year 
• A defined contribution pension scheme 

• Our employee assistance programme offers counselling and support for you 24/7. 
• A season ticket loan to help you spread the cost of your commute 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

Closing date: 9th September 2022 at 23.59

Interviews: 15th and 16th September 2022

Inclusion Manager

Position: Inclusion Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £32,910 – £35,745 incl. OLW

Hours: Part-time 21 hours per week. We are able some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: Pro rata of 25 days leave plus bank holidays

Closing date: 11am on Tuesday 6th September 2022

Interview: interviews will be held on an ongoing basis, please note we may close the position early if a suitable candidate is found.

About you

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of disabled people.

You must have experience in the delivery of community facing services and can demonstrate an understanding of the challenges faced by disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will have experience of managing a team covering a wide range of project and interests. You will know what it takes to set up and project ensure it meets the intended outcomes. We are looking for someone to not just manage our services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

You’ll also be confident in facilitating groups and managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you’ll bring a positive, solution focused attitude.

About the role

The role involves leading the delivery and development of our dynamic Inclusion team; services include BuddyUp, Spade gardening service, Connect to Tech digital training and our wide range of peer group activities. We are keen on developing our campaigning, consultation and engagement activities and actively want to challenge the barriers to full participation that disabled people experience.

About Richmond AID

Richmond AID offer 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service manager, service coordinator, community development, teacher, facilitator.

We are seeking a dynamic individual with enthusiasm and initiative to build and develop strong empowered communities without poverty or isolation, to ensure that everyone has a decent home in a good place and that everyone has a good living standard and prospects.

ou’ll be joining the team at an exciting and vital time in our digital development, where you’ll work collaboratively with residents, colleagues, and other partner organisations to increase residents’ accessibility to information and services, especially where they have additional barriers or digital exclusion exists.

Each member of the JRHT team will play an important role in us achieving our mission and we recognise the critical nature of digital in that journey.

Inquisitive in nature and a keen problem-solver, you will possess a good understanding of the barriers and challenges people experience which means they find accessing information and services more difficult. You will have a track record of developing effective partnerships with a range of stakeholders as well as a commitment to helping people access the services they need.

With the ability to build rapport with our residents and colleagues, we’d like you to be able to problem solve and respond to queries with patience and understanding.

Volunteer Co-Ordinator

Be there when it matters!

An exciting opportunity has arisen for an enthusiastic and well organised person to join Sue Ryder Stagenhoe in the role of Volunteer Coordinator.

Volunteers are absolutely vital to everything we do at Sue Ryder. They help keep our care centres running smoothly, raise essential money to provide more care, and offer exceptional support to clients and their families and carers.

About us:

At Stagenhoe, we provide the care people need to optimise their health and wellbeing, maximise their independence and support their emotional and social needs. We provide specialist neurological care, rehabilitation and support tailored to the individual needs of people with a range of neurological conditions.

About the role:

As Volunteer Coordinator you will lead on developing an inclusive and impactful volunteering experience. You will be passionate about the value of volunteering, with experience of delivering best practice in volunteer management including recruitment, reward and recognition, communication, and training and development. You will lead on the day to day administration and supervision of a team of volunteers and their activities; recognising individual strengths and effectively deploying volunteers into roles that will meet the needs of our clients.

About you:

• An understanding of safeguarding and managing risk.
• An understanding of legislation and best practice guidance relating to volunteering.
• An understanding of voluntary sector organisations and partnership working.
• An understanding of and a commitment to equal opportunities.
• Previous experience of managing/working with teams of volunteers
• An understanding of and commitment to data protection and confidentiality.
• Previous experience of recruitment/selection processes
• Ability to work independently and/or as part of a team
• Good understanding or experience of working within a health and social care setting with vulnerable adults
• Ability to facilitate meetings and workshops effectively
• Ability to travel around the area
• Experience of working with volunteers
• Strong problem solving skills, with a flexible and pragmatic approach to reaching appropriate solutions.
• Experience of setting up and managing new projects or programmes

A full list of roles and responsibilities can be found in the attached job description

What can we offer you?

• Free onsite parking
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Staff discount of 10% on new goods online
• Corporate discount with hundreds of retailers and services
• Enhanced Maternity, Paternity & Sick pay
• Structured induction programme and learning and development opportunities
• Referral scheme of up to £1000*

To make the next step in your exciting career move and become a valued member of our team, apply now.

Pop Up Projects are a non-profit, London-based national children’s literature development agency and Arts Council England National Portfolio Organisation, established 2011. With a recent grant from the Rothschild Foundation we are recruiting an experienced and enterprising new Digital Manager to join our team. The Digital Manager will play a pivotal role in achieving the organisation’s aim of developing a more commercial approach to areas of our work, by supporting the marketing and selling of our exciting new courses (for illustrators and writers) and publishing products (existing and forthcoming titles). They will lead on building and enhancing our digital strategy, content and profile, and e-commerce capacity and potential, as well as provide support to projects teams as we launch, trial and develop a new LearnWorlds LMS platform to host and facilitate our courses. This is an exciting opportunity for someone with commercial experience - within or outside of the cultural sector - to contribute to our acclaimed work in increasing diversity, inclusion and representation in children’s literature and publishing.

The right candidate will have:

• Track record in developing and executing website (including SEO) and social media strategy;

• Strong understanding of website A/B testing and continuous improvement of product features;

• Experience of e-commerce implementation and optimisation, and CRM strategy and management;

• Excellent communication skills and an ability to work both collaboratively with other as well as independently and with initiative;

• A passion for equality in children’s literature and publishing.

Previous experience in a similar role is preferable.

As a key part of an ambitious SME they will be working alongside 10 staff members, collaboratively focussed on delivering a planned programme of work in England, Scotland, Northern Ireland, Republic of Ireland and (occasionally) internationally. Additional strategic support from Pop Up’s Board has been allocated to this role.

Please read the full job description attached.

About the Role

• Work alongside the District Mission Enabler and FEAST pioneer in communicating the FEAST idea to the circuits and churches throughout the District and beyond
• To conduct a feasibility study FEAST across the District to aid strategic delivery of FEAST 
• In partnership with the FEAST pioneer work to develop and produce FEAST facilitators training and resources.
• Develop digital FEAST project strategy. Which includes digital channels for FEAST project: Youtube, website, facebook, twitter, email databases and tik tok etc.
• In partnership with District Mission Enabler develop the brand for the FEAST project
• Explore FEAST development for young and emerging leaders
• Develop strategic plan for FEAST implementation across the District
• Work with the Evangelism and Growth team and Learning Network to embed resources into the FEAST project.

Ways of working

1. Engage and enable the FEAST community at a local level. Work with, not for.

2. Work collaboratively with colleagues across the district and wider church, and encourage and facilitate ecumenical partnership wherever possible

3. Live out the Methodist Way of Life and participate in the Methodist Pioneering Pathways.

4. Monitor, reflect, review, revise

5. Be committed to modelling healthy self-reflection, coaching and accountability to management structures.

Any other duties and responsibilities, identified by the District Mission Enabler within the capabilities and level of responsibility for the post holder.

Salary - £19,459 - £21,081 (FTE £24,000 - £26,000)

Hours - 30 per week

Benefits

• Pension Scheme
• Hybrid working
• Life Assurance
• Day off on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Wellbeing initiatives throughout the year
• Ongoing training relevant to your role
• Employee Assistance Programme - support with wellbeing & personal struggles
• Sick pay - up to 1 month after 1 year service (up to 4 months after 4 years service)
• 25 days per annum pro rata increasing by one day a year after 5 years’ service to a maximum of 28 days (in addition to Bank and Public holidays)

Responsible for:

Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role will also support the development of digital content to support service delivery at the charity leading on public and internal comms.

We welcome applicants who are at the start of their career as well as experienced. If you are good with social media and video, and willing to learn on the job then this role could be for you. There are many training courses available to develop your career and learning.

The Digital Communications Officer will:

• Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team
• Improve supporter acquisition and retention through digital channels, building engagement and loyalty
• Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income
• Deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan
• Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries
• Manage a calendar programme of social media and website activity
• Act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh
• Increase content reach and impressions to our website; improve our SEO
• Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year
• Contribute ideas, materials and copy to paid FB and Google ad campaigns to maximise their effectiveness at driving event entries or donations
• Improve engagement with our followers and those we are following
• Act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels
• Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh
• Understand, evaluate and circulate social media and website analytics
• Test and learn from new methods for donor recruitment and increasing donations Monitor and evaluate results and make improvements to future activity
• Develop digital projects to support delivery of hyh’s services to support young people facing homelessness.

If you are hardworking, conscientious and take pride in doing a job well, then we would like to hear from you.

Please click 'apply' and submit a cover letter along with your CV.

If you are shortlisted, an initial interview will be arranged followed by a second (final) interview stage if you are successful.

This post is classed as having a high degree of contact with children or young adults and is exempt from the Rehabilitation of Offenders Act 1974. An enhanced disclosure will be sought through the Disclosure & Barring Service (DBS) as part of Herts Young Homeless’ pre- employment checks.

Our workplace

We care passionately about diversity, equity and inclusion and want to ensure anyone who works for us can belong, thrive and grow in our culture. We would like our organisation to be representative of those we serve and our communities. We also want to make sure that our team represents the communities that we serve, and we’d love to hear from candidates who are Black, Asian or from other Ethnic groups. We are also committed to pay equality.

Asking for adjustments

Herts Young Homeless is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please click the 'apply' button, where you will see an email address to contact.

The Planning and Performance Coordinator is a key role at WorldSkills UK, supporting the Planning, Funding and Impact team in ensuring the effective coordination of activities associated with the planning, performance and impact reporting required to meet the Key Performance Indicators (KPIs) required by our core funders and other key stakeholders.

WorldSkills UK is an independent charity and a partnership between employers, education and governments. We’re a leading member of WorldSkills, a global movement in over 85 countries.
Together, we use international best practice in skills development to raise standards in apprenticeships and technical education so more young people and employers succeed.
We are working to develop a world-leading UK skills economy by:
• Supporting young people, from all backgrounds, to become world-class in skillset and mindset through national and international competitions-based training programmes and careers advocacy;
• Improving training quality to world-class standards by mainstreaming international best practice in policy and practice across UK
• Helping boost economic productivity and investment potential by providing intelligence on world-class skills to employers.

As an organisation that is continually striving to ensure it is both diverse and inclusive in all areas of its recruitment and employment processes, we would like to collect some additional details from you. On this basis all applicants are asked to complete an Equity, Diversity, and Inclusion Monitoring Questionnaire. Please refer to the application pack for the questionnaire.

This information is classed as sensitive data and you are not obliged to give it to us. You will not be disadvantaged in any way should you choose not to.

The information you supply is not used to process your application, nor does anyone directly responsible for the selection process ever have access to it. The data is pseudonymised and used to understand how best to meet our equity, diversity, and inclusivity targets.

South Bank Students Union is a non-for-profit organisation, which champions social mobility through education and has a vision to disrupt the cycle of inequality in higher education. 

We are looking for a Communications & Marketing Coordinator to join our new team as we embark on a five-year strategy to transform the way we engage and support students to help them reach their full potential.​

​

South Bank students have high expectations and ambitions for themselves but lead complex lives where they are faced with the pressures of trying to balance their studies with work and juggling their lives at home. In fact, many don't identify primarily as students, but instead as carers, nurses, engineers, parents, designers, workers, entrepreneurs, apprentices, last chance learners and Londoners. 

At South Bank Students' Union we believe that a student's background and life circumstances should not put them at an educational disadvantage, and all students deserve a high-quality University experience and the chance to graduate equipped with the tools to succeed in life. This role would suit someone who shares this vision. 

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We are looking for a creative and organised individual who is able to manage multiple projects at once. The successful candidate will have experience in delivering social media campaigns, creating and working to project plans, whilst meeting sales targets and developing opportunities for income generation. They will be responsible for merchandise sales, high-impact marketing campaigns and high-quality content creation.The right person to fill this role will believe they can have a transformative impact on the students they interact with, and will be able to adapt working and communication styles as needed to build positive relationships. The role will be line managed by our Communications Manager, and play a vital role in the communications team.

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Students' Unions are fast-paced, creative environments, and we pride ourselves on providing employment and development opportunities for students and graduates who are taking the first steps on their career path. Therefore we are looking for someone who enjoys these kinds working environments and is able to adapt their approach and working styles if necessary to help others thrive.

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Commitment to Equality, Diversity & Inclusion

SBSU’s simple vision of disrupting inequality is the heartbeat of the organisation and it is this which steers its decisions, practice, and priorities. It unifies our services, and it drives our staff to remove societal barriers so that all people can achieve their full potential.​

SBSU believes that in order to truly disrupt inequality for its members, it must also strive to do this for its workforce – in short, staff must experience it in order to deliver it!​

Our Union benefits enormously from having a team of staff with a range of diverse lived experiences. We understand that some life circumstances might be more complex, and that some will have had to overcome more barriers. We value the unique perspectives that are formed by an individual’s background and believe that ‘bringing your whole self to work’ is essential for informed decision making and collaboration and paves the way for high performance so we welcome applications from all, especially if your background and circumstances are traditionally under-represented in the workplace. 

​Accessibility

We encourage applications from candidates from a broad range of backgrounds and life circumstances and want to make sure that this recruitment process is accessible to all. We also recognise that this recruitment process, and the opportunity to join the organisation, is taking place during a period of major instability and uncertainty in the wider world, so should you require support related to this process or attending a digital interview, please let us know at any point during the process.

Recruitment: Digital Outreach Worker for Digital Inclusion Project at Age UK Redbridge, Barking and Havering

Age UK Redbridge, Barking and Havering are recruiting for:

Digital Outreach Worker for Digital Inclusion Project

Salary: £23,687 pro rata (£12,181 actual)

Hours: 18 hours per week

Closing date: Tuesday 30th August 2022 9.30a.m

Proposed interview date: Friday 2nd September 2022

We are looking to recruit a Digital Outreach Worker to facilitate outreach visits to promote referrals to the Digital Inclusion Service for older people across Redbridge, Barking and Havering and enable participation of clients who are unwilling or unable to attend volunteer-led sessions.

The post holder will be working with the Project Coordinator to support work with internal and external referral routes and identify clients who are unable or unwilling to attend community centres, but who could benefit from and are interested in digital skills support.. This will include visiting external organisations, for example residential care homes, community groups, etc. and promote the Digital Inclusion support service offering in a group and 1:1 setting. 

The work will also involve visiting older people to deliver person-centred digital skills support sessions on a 1:1 basis in their homes where required.

The post holder will also be responsible for producing promotional material and organise, attend and present at publicity events to raise awareness of digital inclusion with the general public and other professionals.

In addition, they will be required to record, maintain and provide monthly and quarterly statistical and qualitative data for the monitoring, evaluation and development of the service

We are looking for a candidate with experience of successfully delivering frontline services for older people or other vulnerable groups, with an understanding and appreciation of the issues and barriers affecting older people in relation to digital inclusion.  Experience of delivering skills support services and of developing sessions plans to ensure that client goals are met would be useful.  We require Excellent IT skills, knowledge of various IT packages and applications and confident in using different devices, including smart phones and tablets (Apple and Android), laptops, and smart speakers. The role requires the ability to explain technology, and benefits of digital in a clear and simple way to cater for different levels of knowledge and skills. Confidence delivering both group and 1:1 activity with older people is also required. An enhanced DBS Disclosure is required for this post.

To apply: please check our website for further details and a full application pack

Completed application forms and Equal Opportunity Forms should be returned to us using the email: admin or alternatively post to Recruitment, Age UK Redbridge, Barking & Havering, 4th Floor, 103 Cranbrook Road, Ilford, Essex, IG1 4PU.

Job Title Children and Young People Coordinator

Location Latin American House, 10 Kingsgate Place, London NW6 3RG Role will include outreach within Greater London Reports to Director

Hours per Week 21 hours (open to flexible working hours and job sharing)

Contract Three years contract, with possibility of extension subject to funding.

Salary £29,120; pro rata £17,472 per annum for 21 hrs/wk

Pension Government Workplace NEST Pension Scheme, 5% employer contribution 

Background

Latin American House (LAH) exists to support the Latin American communities in London, particularly those most disadvantaged or at risk, for example those in low paid jobs, facing barriers to social protection and without the necessary skills. The individuals and families using our services benefit from efficient and practical support, learn new skills and improve their own opportunities and social inclusion in the UK. We strive to provide essential tools to Latin Americans to empower them in their pursuit of personal and social change. Our Community Centre (the Latin American House) is based and well-established in Kilburn since 1983, and we also support many local people from different backgrounds.

Purpose of the role

The purpose of the Children and Young People Coordinator, a new position at LAH funded by John Lyon's Charity (JLC), is to coordinate and develop a comprehensive, diverse and inclusive programme of activities, classes and events throughout the year, comprising both national curriculum subjects as well as community, cultural and social activities, mainly for children and young people aged 5 to 16 years old, with possibility to expand this age range. The aim of the Children & Young People programme includes attracting children and young people from both Latin American families from JLC’s beneficial areas, as well as local families from other backgrounds and creating a positive impact on our growing communities.

This position will expand our children education offer, which currently consists of a bilingual nursery for 2-4 year olds, and a Spanish Saturday School (a supplementary school) for children aged 5 to 11. JLC does not fund these existing projects as they don’t fund nurseries or the teaching community languages per se. Above all, you will ensure that our offer for children and young people is attractive and of excellent quality, that it supports the development of participants - including facilitators and students, and that it improves their life prospects while they learn, socialise and have fun.

Person Specification 1. Experience (Essential (E) / Desirable (D))

● Experience working with children and young people. (E)

● Experience in project coordination. (E)

● Development of educational and community activities for children and young people. (E)

● Experience working with and supervising small teams. (D)

● Experience of organising events. (E)

● Experience of teaching/organising delivery of courses, ideally including STEAM subjects (D)

● Experience working in a supplementary school holding the NRCSE Quality Mark. (D) 

Qualifications (Essential (E) / Desirable (D))

● GCSE/A Levels English and Maths or equivalent (E)

● Formal training on Children Safeguarding (E)

● Educated to a degree level, with a focus on education/pedagogy, such as a BA in Education, PGCE, Youth & Community Education, etc. (D)

● A higher education, i.e. HNC or HND qualification. (D)

● Training in modern pedagogies/teaching methodologies, curriculum development, teaching techniques (including online teaching methods). (E) 

Knowledge and Skills (Essential (E)/ Desirable (D))

● Excellent English language skills, both written and spoken. (E)

● Creative, dynamic and proactive, self motivated and flexible. (E)

● Able to engage with children and young people across different ages and backgrounds. (E)

● Able to plan and deliver projects, engaging the Latin American and local communities. (E)

● Spanish and/ or Portuguese language skills both written and spoken (D)

● Working knowledge of the national curriculum for students up to 16 years old (D)

● Working knowledge and understanding of the NRCSE Quality Mark (D)

● Excellent organisational and time management skills. (E)

● Excellent customer service (E)

Other requirements and conditions of the role

● Be aware of, and comply with, the Latin American House policies and procedures.

● Constructive and high levels of integrity

● Cooperative and keen on fulfilling objectives, while supporting staff and users.

● Work across teams and departments to support effective communication and collaborative working through a joined-up approach. This position is subject to an enhanced DBS (Disclosure Barring Service) check. 

Given the nature of this position, you may be requested to participate in occasional organisational activities on weekends and/or outside your working days/hours. This job description (JD) outlines the main responsibilities of the post. Duties may change and develop over time and the JD may be amended in consultation with the post holder. Latin American House is an Equal Opportunities Employer.

Deadline for applications: MONDAY 5TH OF SEPTEMBER 23:59 Interviews will take place the weeks of the 5th and 12th of September