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Job description
Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.
The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.
The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.
We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.
Job purpose
Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.
The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.
Key responsibilities include:
- Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
- Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
- Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
- Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
- Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
- Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
- Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
- Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
- Champion a supporter-centric approach in all aspects of campaign planning and delivery.
Key relationships – Internal
- Reporting to the Associate Head of Direct Fundraising.
- Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
- Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
- Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
- Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.
Key relationships – External
· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.
- External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
- Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.
Main duties and responsibilities
Campaign Delivery and Performance
- Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
- Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
- Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
- Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.
Compliance and Supporter Experience
- Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
- Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
- Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
- Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.
Supplier and Financial Management
- Build and maintain effective working relationships with agency partners and suppliers.
- Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
- Assist with budget monitoring and reforecasting activity where required.
- Ensure accurate records and documentation are maintained.
Collaboration and Continuous Improvement
- Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
- Contribute to projects and initiatives that support wider Public Engagement objectives.
- Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
- Undertake other duties as required by the Associate Head of Direct Fundraising.
Responsibilities for all staff within the Engagement and Fundraising Directorate
- To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
- To behave at all times in a manner consistent with the NSPCC's values.
- To ensure data held within relevant systems is accurate, current and reliable.
- To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
- To work in a manner that promotes equality, diversity, inclusion and belonging.
- To support a culture of continuous learning, collaboration and improvement.
- A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person Specification
- Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
- Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
- Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
- Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
- Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
- Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
- Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
- Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
- Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
- Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Organisation
Refreshed on: 10 September 2026
Closing date: 20 September 2026 at 00:00
Job ref: FUND-00729
Tags: Fundraising, Youth / Children, Events / Activities
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Remote
£37,329 per year
Full-time
Permanent
Job description
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
Contract:Full-time, permanent (we are open to conversations about flexibility so please ask)
Location:Remote, with significant travel across all corners the UK and monthly visits to our London office
This is an exciting new opportunity in the Strategic Communications Team at the Foundation.
You’ll play a key role setting up and organising a varied programme of visits, to engage more people in our mission and ultimately help more people in England and Wales to say “I’m in a good place,” “My home is a good place to live,” and “My community is a good place to belong”.
Bringing strong organisational, relationship-building abilities and creativity, you’ll arrange visits for senior stakeholders – MPs, philanthropists, trustees, partners, and executives from Lloyds Banking Group, to community-led groups we’re funding and local areas driving systems change.
Through thoughtful engagement, you'll build lasting relationships and raise awareness of social issues, to ensure visits generate meaningful impact.
You will support colleagues and partners to maximise opportunities, follow up actions, and effectively generate and use content, stories, videos and images to tell powerful stories.
Importantly, you’ll ensure community-led organisations experience these visits as supportive and beneficial, and that their voices are centred in all that occurs and follows, aligning with our mission to foster community-led change.
About You
You are highly organised, with experience coordinating events, or visits involving
multiple stakeholders.
Alongside strong communication skills, with an understanding of how to apply
organisational narratives to local activity, you’ll have the ability to balance competing priorities.
You will bring experience partnering across teams and directorates along with excellent
relational skills to build trust and rapport with internal and external stakeholders.
How to Apply
Please click ‘Apply for this job’ to be redirected to the application form.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Monday 21 September 2026, 12 noon
First Interviews: Tuesday 29 September 2026 (online)
Second Interviews: Tuesday 6 October 2026 (in person – London Office)
#Visits And Communications Officer #Visits Officer #Communications Officer #Visits Coordinator #Communications Coordinator #Visits And Communications
Organisation
Lloyds Bank Foundation
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We support small, local and specialist charities across England and Wales.
Refreshed on: 12 September 2026
Closing date: 21 September 2026 at 12:00
Tags: Administration, Communications, Internal communication
The client requests no contact from agencies or media sales.
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Remote
£25,103 per annum (£29,387 with London weighting)
Full-time
Contract (Fixed term to 31/03/2027)
Job description
We are Living Streets, the UK charity for everyday walking.
We want to create a nation where walking is the natural choice for everyday, local journeys; free from congested roads and pollution, reducing the risk of preventable illnesses and social isolation. We want to achieve a better walking environment and to inspire people of all generations to walk and wheel more.
We’re looking for an organised and customer-focused Commercial Assistant to join our Development and Delivery department.
You will support Living Streets Services Ltd – our trading subsidiary and successful social enterprise – helping to deliver products and services including WOW – the walk to school challenge, Walk to School Week and Little Feet.
This is a varied role combining administration, customer service and sales support. You will process orders, respond to enquiries, maintain accurate records, and work with customers, suppliers and colleagues to resolve issues. Your work will help us provide excellent service, while contributing to the efficiency and financial success of our trading activity.
What you’ll do:
·Process customer orders accurately and coordinate fulfilment and invoicing.
·Respond to enquiries from schools, local authorities, project coordinators and other customers by telephone and email.
·Investigate and help resolve order, product and delivery issues.
·Maintain accurate sales, purchasing, stock and customer records.
·Monitor stock levels and support relationships with key suppliers.
·Prepare quotations and respond to sales enquiries.
·Support new and existing customer accounts and maintain database records.
·Assist schools using the WOW Travel Tracker platform and other digital products.
·Support the delivery of engagement and evaluation activities, including our annual design competition.
·Help coordinate outreach events and tender submissions.
·Provide general administrative support, including taking minutes at quarterly board meetings.
What we’re looking for:
·Experience of providing administrative, customer-service or operational support.
·Experience of responding to enquiries by telephone and email.
·Experience of supporting sales activity, such as preparing quotations or processing orders.
·Strong organisational skills and the ability to manage competing priorities.
·Clear and professional written and verbal communication skills.
·Accuracy and close attention to detail.
·Confidence using CRM systems and Microsoft Office or equivalent workplace software.
·A practical approach to solving routine problems and knowing when to escalate an issue.
·The ability to work independently and collaboratively.
·A helpful, professional and customer-focused approach.
·A commitment to Living Streets’ purpose and to equity, diversity and inclusion.
Living Streets is committed to being an equal opportunities employer and welcomes applications from people of all backgrounds and experiences.
Closing date: 30/09/2026 (11:59 PM)
Interviews: 08/10/2026 – 09/10/2026
Organisation
Living Streets
View profile
Registered Charity
101 - 500
Registered Charity
101 - 500
Our mission is to achieve a better walking environment and inspire people to walk more.
Posted on: 10 September 2026
Closing date: 30 September 2026 at 23:30
Job ref: Commercial Assistant
Tags: Administration, Communications, Retail / Sales, Customer Service, Operations, CRM, Customer support, Data Entry, Database Management, Ecommerce, Engagement / Outreach, Entry level / Graduate, Ethnic Minority / BAME, Internal communication, Logistics, Monitoring and Evaluation, Procurement, Product management, Students / School, Supply Chain
The client requests no contact from agencies or media sales.
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Remote
£55,000 per year
Full-time
Contract (9 Month Maternity Cover Contract)
Job description
Head of Public Fundraising & Engagement (9-Month Maternity Cover)
Location:
Remote with some travelling needs to Leatherhead and Redhill, Surrey and other areas related to Fundraising Team activities
Salary:
£55,000 per annum plus SeeAbility benefits
Hours:
Full time, 37.5 hours per week
Contract:
Fixed Term, 9 Month (Maternity Cover)
Join us in transforming lives
SeeAbility is a specialist charity supporting people with learning disabilities, autism and sight loss to live ambitious, fulfilling lives. We are seeking an experienced and dynamic Head of Public Fundraising & Engagement to join us on a 9-month maternity cover contract.
This is a fantastic opportunity for an accomplished fundraising leader to step into a well-established role, providing strategic leadership to our public fundraising and engagement programme during an important period for the organisation.
About the Role
Reporting to the Director of Development, you will lead our public fundraising and supporter engagement activity, driving income growth across individual giving, community fundraising, events, challenges and supporter stewardship.
You will manage and motivate a talented team, ensuring delivery against ambitious income targets while continuing to build strong relationships with supporters, volunteers and stakeholders.
Key responsibilities include:
- Leading the delivery of SeeAbility's public fundraising and engagement strategy.
- Driving income growth and supporter retention across multiple fundraising streams.
- Developing innovative campaigns and supporter journeys.
- Leading, coaching and developing a high-performing team.
- Monitoring performance, budgets and fundraising KPIs.
- Working collaboratively across the organisation to maximise supporter engagement and impact.
- Ensuring fundraising activities remain compliant and aligned with best practice.
About You
We are looking for a confident and inspiring fundraising professional who can quickly build relationships, provide strong leadership and maintain momentum across a busy fundraising portfolio.
You will have:
- Significant experience in public fundraising, supporter engagement or individual giving.
- A proven track record of achieving income growth and fundraising targets.
- Experience managing and developing teams.
- Strong strategic and operational planning skills.
- Excellent communication and stakeholder management abilities.
- A collaborative, proactive and solutions-focused approach.
Why Join SeeAbility?
At SeeAbility, you'll be joining a passionate and supportive team committed to making a real difference to people's lives. This is an opportunity to play a key leadership role, contribute immediately and help shape the future of our fundraising and engagement activities.
We offer:
- Flexible and hybrid working
- A supportive and inclusive culture
- Competitive salary and benefits package
- The opportunity to make a meaningful impact from day one
Apply Today
If you are an experienced fundraising leader looking for an exciting interim opportunity where you can make an immediate difference, we'd love to hear from you. Please see the Job Profile for extensive details about the role.
Join SeeAbility and help us create a world where people with learning disabilities, autism and sight loss can achieve extraordinary things.
Safer Recruitment
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. All colleagues are expected to uphold this commitment.
Successful applicants will be subject to safer recruitment checks, including:
- Disclosure and Barring Service (DBS) check (where appropriate)
- Identity, current address and right-to-work verification
- Health declaration to ensure that you are medically suitable for the role you have been offered
- Employment references relating to work with children or vulnerable adults
All checks are completed at SeeAbility’s expense before a start date is confirmed.
Diversity & Inclusion
We are proud to be a Disability Confident Employer and are committed to creating a diverse and inclusive workplace.
- We welcome applications from people of all backgrounds, identities and experiences, including those with disabilities or who are neurodivergent.
- Reasonable adjustments are available throughout the recruitment process.
- In exceptional circumstances, a genuine occupational requirement may apply under the Equality Act 2010 (Schedule 9, Part 1)
For this role, gender is considered a genuine occupational requirement in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010
Organisation
SeeAbility
View profile
Registered Charity
More than 1000
Registered Charity
More than 1000
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
Refreshed on: 04 September 2026
Closing date: 19 September 2026 at 09:39
Tags: Fundraising, Autism, Learning Disability, Strategy, Corporate Fundraising
The client requests no contact from agencies or media sales.
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Job description
Farm Discovery Programme Manager
Salary: £40,170 | Home-based | 35 hours per week | Permanent
This is a varied senior role combining programme leadership, team and contract management, quality assurance, safeguarding, data and financial oversight, partnership development and programme improvement.
You’ll ensure our Farm Discovery team has the clarity, support and resources they need to deliver consistently high-quality educational experiences for children from disadvantaged communities. You’ll also use data, feedback and evaluation to improve the programme, develop partnerships and contribute to its future growth and development.
We’re looking for someone who:
- Has a strong track record in programme management and leading complex delivery
- Is outstanding at enabling and leading educators and dispersed teams
- Understands the primary education context in England
- Can build strong relationships with schools, farmers, funders and partners
- Has experience of quality, safeguarding, health and safety and risk management
- Is confident using data, managing budgets and improving systems and processes
- Can communicate effectively and work collaboratively across an organisation
- Shares our commitment to creating meaningful opportunities for children experiencing disadvantage
The role is home-based, with regular travel across England and North Wales, including overnight stays, an essential part of the role. Reasonable travel and accommodation expenses are covered.
Hours: 35 hours per week, with flexible working arrangements considered, including slightly reduced or compressed hours for the right candidate.
Closing date: Thursday 8 October 2026, midday.
CVs not accepted for this role. Please see our website for more information.
Organisation
The Country Trust
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We are a small, dynamic national education charity dedicated to bringing alive the working countryside for children least able to access it.
Posted on: 10 September 2026
Closing date: 08 October 2026 at 12:00
Tags: Training / Learning, Project Management, Compliance / Quality, Education, Engagement / Outreach, Food / Nutrition, Programme Management, Risk Management, Safeguarding, Strategy, Youth / Children
The client requests no contact from agencies or media sales.
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