Digital Jobs in London, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Age UK's Digital & Technology division is recruiting for a Junior Reporting Analyst to join our Service Delivery team in a newly created position.
We have recently implemented a new ITSM tool which provides lots of raw data, which we would now like to process, analyse and use to make decisions across our Digital and Technology division.
We are looking for a Junior Reporting Analyst who is confident working with data sets, is analytical in their approach and enjoys creating data backed suggestions around saving and making money, achieving charity objectives and reducing risk for Age UK.
This role offers hybrid working, where you'll spend 2/3 days a week on-site in either our London, Ashburton, Warrington or Blackpool office. The rest of time is spent working remotely.
Working hours are 35 hours per week, Monday to Friday.
Age UK internal grade - 8T
Must haves:
Data Analysis Skills:
* Proficiency in SQL: You'll have some experience or an understanding of how to retrieve, manipulate, and analyse data from relational databases. SQL is fundamental for creating accurate and insightful reports.
* Excel: You understand how to use Excel for data organization, analysis, and visualization. Features like formulas, charts, and pivot tables are crucial.
Technical Competence:
* Power BI: You'll have some experience or an understanding of how to use Power BI to develop dashboards, predict performance, and automate reporting processes.
* As a reporting analyst you'll deal with large datasets. Being meticulous ensures accuracy and high-quality work.
Analytical Mindset:
* Critical Thinking: You'll evaluate data objectively and identify trends.
* Problem-Solving Skills: You'll have an understanding of the importance of being able to analyse complex issues and work with your team to devise appropriate reporting strategies.
Communication Skills:
* You'll work with your team to translate data into understandable insights for stakeholders.
* You'll present findings effectively through written reports and verbal communication
Business Acumen:
* You understand the importance getting to know the context and goals of the business. This will help you to align your reporting with organisational objectives.
Continuous Learning:
* You are self-motivated and stay updated on industry trends, tools, and techniques.
* You'll engage with communities, practice regularly, and explore new features
Great to haves:
* Tableau: Familiarity with Tableau for creating interactive dashboards and visualizations.
* Python or R: Basic knowledge of programming languages like Python or R can enhance your analytical capabilities.
* VBA (Visual Basic for Applications): Learn to automate tasks within Excel using VBA1.
* Attention to Detail.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Permanent/Full time (flexible working options available)
Hybrid - Farringdon, London
Closing date: 3rd June 2024
Ref 6719
Save the Children UK has an exciting opportunity for a passionate fundraiser with expertise in delivering integrated multi-channel marketing campaigns to join us as our Marketing Manager (Legacies and Mid Value).
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About you
As our Marketing Manager (Legacies and Mid Value), you will play a pivotal role in shaping the marketing strategy and delivery for these two priority areas, building deep connections with supporters, prompting action, and driving income growth. Working closely with the Senior Manager (Legacies and Mid Value), your focus will be on working with the team to attract and steward supporters, growing consideration and donations and delivering a sector-leading legacy and mid-value programme. Here you'll play a pivotal role in driving effective marketing campaigns that connect deeply with our supporters, inspire action, and fuel our mission to create lasting change for children worldwide.
In this role, you will:
- Collaborate within a multi-disciplinary team to retain and engage supporters, leveraging insights and data to build enduring relationships.
- Execute multi-channel marketing campaigns aimed at driving ambitious income and loyalty targets.
- Lead legacy and mid value marketing efforts across Direct Mail, Telemarketing, and digital channels.
- Craft a cohesive supporter experience across all touchpoints, fostering deeper engagement and long-term value.
- Develop compelling marketing assets and content plans that drive engagement and action.
- Foster relationships with external partners, motivating them to deliver excellence for Save the Children.
- Analyse marketing effectiveness, utilizing supporter insight and data analysis to drive continuous improvement.
To be successful, it is important that you have:
- Experience in growing existing customer or supporter value.
- Proven experience of planning direct marketing campaigns, including campaign development and data led decision making.
- Possesses technical skills in retention marketing, supporter stewardship, and audience planning.
- Expertise in multiple channels, such as Telemarketing, print and digital.
- Project management experience with the ability to deliver complex projects on time and within budget.
- Effective management of external partners, such as telemarketing agencies, creative agencies, and fulfilment agencies.
- Strong numerical and critical thinking skills for data analysis.
Ways of Working:
The majority of our roles can be performed remotely in the UK. However, for this role, you will be required to work from our Farringdon Office in London on average 1 day a week. Travel costs to your contracted office will be at your own expense.
What we offer you:
- Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Senior Social Media Officer
Are you passionate about social media and have experience of managing content across a range of platforms?
Sue Ryder is looking for a Senior Social Media Officer to join the Digital Team, to manage our portfolio of social media accounts and develop the charity’s channels to showcase the importance of our end-of-life care and bereavement support.
The Role
Reporting to the Social Media Manager, the role works closely with colleagues across the charity including fundraising, health & social care, and retail. Our social channels play a key role in providing support to people who are struggling with grief, as well as being an important engagement tool with our supporters. The role will be responsible for the content creation and planning across our accounts, including content around grief and bereavement, as well as taking ownership of key paid social campaigns.
Key Responsibilities:
· Content planning for our local channels and leading on social media activities for fundraising events, PR campaigns and other projects.
· Creating content with a story-led approach including copywriting and developing visual assets for our national and retail accounts including Facebook, Instagram, Twitter/X, LinkedIn and TikTok.
· Manage the response matrix for our social media moderation and escalation processes in line with organisational safeguarding procedures.
· Moderation cover for the Online Community and deputise for the Social Media Manager in meetings/project groups. Supervise the Social Media Assistant through proofreading, monitoring and delegating tasks.
· Gather data and insights to develop reports with actionable recommendations.
· Plan and implement paid social campaigns for fundraising events throughout the year.
· Provide training and support for colleagues in social media best practices.
About You:
· Experience in planning and coordinating social media content for different platforms
· Highly proficient digital copywriter with excellent attention to detail
· Intermediate level of Photoshop or Canva skills
· Experience creating and editing high-quality videos for social media and mobile
· Experience of using GA4, Looker Studio and Excel to build reports
· Ability to create, manage and optimise paid-for social media campaigns
· Excellent organisational skills and ability to efficiently work across a multi-disciplinary team to prioritise projects and content
· Experience of monitoring social media out of hours
Competitive Benefits Package
· 27 days holiday rising to 33 with length of service plus bank holidays
· Company pension scheme
· Staff discount with thousands of retailers
· Refer a friend scheme - £250
· Enhanced maternity, paternity and adoption pay
· and lots more. Please visit our careers website for the full list.
Closing date: 27th May
Interview date: We are interviewing on a rolling basis
Please note we reserve the right to close the vacancy early if a sufficient amount of candidates is received
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments.
An initial call will be arranged prior to invitation to interview
If you want more than just a job. We want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you passionate about children’s safety and have the skills and experience to excel in this role and help reclaim the internet for young people? We would love to hear from you!
Children’s online safety is both an important and an urgent issue and the need for our unique work here at Breck Foundation is greater now than ever. The primary purpose of this role is to help children and young people take practical steps to become more digitally resilient and be safer online. Our freelance School Engagement Officers introduce the highly impactful Breck’s story into schools and other youth and community spaces across the country and deliver inspiring, educational talks to students, parents and guardians, teachers, and other groups in a ‘whole community’ approach.
Breck Foundation is at the forefront of efforts to safeguard children and young people online. Our organisation was founded in 2014 in response to the tragic loss of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. Our work aims to prevent this from ever happening again. Our work saves lives. We reach thousands of children and young people in schools and other community settings with Breck's story every year. Our talks and educational materials fill a gap in the current UK curriculum that otherwise leaves children vulnerable to online grooming and exploitation. With 98% of young people now active internet users, current and future generations grow up having to navigate new and evolving digital dangers. We are committed to making the internet a place where children can live, play, and thrive in safety. We are helping young people reclaim the internet.
Training: All necessary training will be provided, and time spent in training will be compensated.
More specifically, the post holders will:
• Research speaking opportunities and engage/build sustainable relationships with schools and other youth spaces with the aim of securing speaking engagements (known as bookings).
• Work with the Breck Foundation team to set up all new speaking engagements and ensure set communication processes are met and all calendar entries completed.
• Maintain relationships with named contacts within schools and other youth spaces with a view to achieving repeat bookings.
• Where practical, to attend and deliver bookings at different locations using the Foundation’s standardised PowerPoint presentations, with a commitment to educate/raise awareness among young people, staff, parents & carers about the dangers young people face from online grooming through gaming and social media and other online harms. School Engagement Officer (Freelance) Role Description
• Where impractical to deliver bookings secured, to work with the Foundation team to ensure that the booking is assigned appropriately and delivered to a high standard.
• Represent the Foundation in a professional manner and to protect and advance the Foundation’s profile in all engagements, including to work collaboratively with other colleagues to identify new ways to raise awareness of the foundation’s mission and to help expand their scope, reach and geographical coverage and income generation capabilities.
• If delivering bookings, carryout pre- and post-delivery engagements, including sharing pre and post presentation packs with schools and actively seeking feedback, testimonials and even Vox Pops where possible; and to log these on Salesforce.
• Reporting of data to contribute to organisational impact, including using surveys to document statistics for each engagement, for example number of pupils reached by age group.
• Log all notable interactions with schools and other organisation and institutions in the relevant organisation’s Salesforce account to enable the team to avoid duplication and maintain professionalism in our engagements with them.
• Provide ad hoc services which may be requested from time to time.
Reporting to: Education Programme Coordinator Commitment:
Self-generated work – ranging from 1 day per month Compensation:
Range from £50 - £450 per connection – (dependant on services delivered)
Thank you for your interest in applying for the post of freelance School Engagement Officer at Breck Foundation. To apply, follow the link and submit your CV and a cover letter of no more than 1 side of an A4. The cover letter should include your supporting statement, addressing your motivation for applying and examples of how you meet the skills, experience and qualities required. Closing date is 9am Wednesday 29th May 24.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re looking for a Drupal Developer who wants to create technical solutions for our wonderful nonprofit clients.
Who are you?
You’ll be an experienced backend developer with confident programming skills. PHP and Drupal will be your primary tools, but your passion for technology will mean that you keep in touch with modern techniques, platforms and frameworks.
We’re looking for team members that specifically want to work with nonprofits, so experience working for purpose-led organisations would be of great benefit to your application - even if that's as a volunteer. We’re also keen to work with individuals that enjoy a fast-paced agency environment.
As we are a fully remote team, you’ll be self-motivated and have strong prioritisation and time-management skills. We’ll help you manage your workload, but you’ll need to be able to communicate effectively to keep your colleagues up to date.
Essential capabilities:
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Drupal, with a deep understanding of the framework and how to extend it with custom and contributed modules. You’ll know how to write performant code and how to leverage built in caching mechanisms.
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PHP with a deep understanding of object oriented programming principles.
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Experience working with APIs to consume and post data.
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Comfortable writing and working with SQL.
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Git version control and understanding common branching methodologies.
Other skills we are looking for:
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Tooling:
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Composer for managing Drupal projects
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Drush
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DDEV for local development
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Understanding of Docker
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Solr Search Integrations.
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Migrating content from a variety of sources
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Understanding of the upgrade process from Drupal 7 to Drupal 10
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Implemented OAuth and other authentication systems.
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Experience using Platform.sh.
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Automated testing.
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Cloudflare.
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Good understanding of HTML, CSS & JavaScript fundamentals.
Who are Bliss?
Bliss is a digital agency that helps organisations to make the world a better place.
We do this by providing strategy, development and support services to charities and nonprofits, to help them achieve their purpose and meet their objectives.
We were founded in Manchester in 2010, but have been fully remote since 2020 and now have colleagues across the UK and beyond.
Bliss is a certified B Corp™ and Social Enterprise - we’re counted among businesses that are leading a global movement for an inclusive, equitable, and regenerative economy. We are also certified employers with Disability Confident and the Living Wage Foundation.
Bliss is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
Location
Bliss is a fully remote/distributed business, with no central office. You’ll therefore need a comfortable and productive home workspace.
Despite this, we understand the importance and benefits of face-to-face contact, and enable this in several ways. This includes optional quarterly meetups, weekly all-company video calls, and paid access to coworking space.
Values
At Bliss, personal values are as important as experience and skills. If you’re not a good fit for our agency, you won’t enjoy your job, and that’s not good for anyone.
Be Good
We look after each other, the planet, and all humankind.
We’re not selfless, but will choose to do the right thing above all else.
Be Open
We are honest and transparent with our colleagues and clients.
We hope to create friendships from work relationships, gaining trust and respect.
Be Harmonious
We work to the same goals even if we don’t agree individually.
We value collective success as much as we do personal victories.
Benefits
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Flexitime - organise your work around your life.
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Healthcare scheme, including counselling, dental and opticians.
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Accident and accidental death benefit.
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Profit-related bonus.
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Buy / sell holiday scheme.
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Individual annual training budget, plus additional budget for group activities.
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Fully paid quarterly social meetups.
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Holiday loyalty scheme - earn up to 30 holidays per year.
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5% matched contributions on your pension.
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Tax-free working from home allowance to help with energy bills.
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Employee purchase scheme, to help you buy office furniture, headphones and laptop bags.
Some benefits are only available after probation, and can be withdrawn or amended in the future to ensure they are providing value for the team and business. Generally though, we’ll be looking to add and improve these over time.
Bliss is a digital agency that helps organisations to make the world a better place.
The client requests no contact from agencies or media sales.
DETAILS
- Salary: GBP 60,000-65,000 depending on experience (the range is aligned to London cost of living and would be adjusted according to the appointee's location)
- Location: Flexible. But must be prepared to work at least four hours per day 1300 – 1700 Coordinated Universal Time. Location in London or Berlin may be an advantage.
- Contract Type: Full-time, open-ended contract
- Closing Date: 9 June 2024
- Interview Dates: 14 & 17 June (first round interviews), 19 June (second round interviews)
TO APPLY
Complete and return our application form via our jobs portal. Kindly note that the application form is required; we will not accept CVs.
The Business & Human Rights Resource Centre is seeking a Head of Communications to lead our high-performing communications team. The successful candidate will lead strategic, high-impact external communications across the organisation. They will work closely with our global team across 30 countries involved in research and analysis. They will bring talent, enthusiasm, knowledge and experience. This role currently manages a team of five and reports to the Executive Director. The communications team is tasked to ensure strategic and effective media, social media, and delivery of our digital platform to drive change.
About us
Business & Human Rights Resource Centre is a global organisation committed to cooperation with diverse actors in our movement. We have more than 80 global team colleagues based in 20+ countries around the world, who work with a wide network of human rights advocates.
We seek a world where transformed business contributes to a just and regenerative economy that delivers shared prosperity and climate security; respects human rights and provides redress for abuse; and ensures greater equality of power and wealth. We stand with, and amplify and support, the voice and work of partners, allies, and movements in seeking to create linkages between grassroots experience and regional/international decision-making. We build and deploy evidence to influence decision-makers in governments and businesses towards transformative norms, regulations, and re-aligned business incentives that deliver systemic shifts from exploitative business behaviour towards a rights-respecting and regenerative economic model.
Responsibilities
- Lead strategic communications: Lead the strategic evolution of our global communications as a critical component of our strategies to make change happen. Drive impact by building strategic media and digital outreach that amplifies the work of ourselves and allies, and influences key audiences. Work across our global team to develop a shared understanding of grand strategy, key audiences, the fast-changing context, and how communications can drive positive change. With the management team, set the organisation’s communications strategy and ensure we have the right skills, knowledge, and connections to deliver it. Collaborate with regional and thematic leads to ensure our communications strategies help deliver the human rights impact our programmes seek with allies.
- Lead the communications team: Support a strong team, nurturing their skills to inspire effective and high-impact communications, with an emphasis on digital first. Ensure the work of the team is expertly planned and executed within budget and meets donor requirements. Deliver our performance management system throughout the year to ensure support, well-being, and accountability. Work with the Senior Management Team to manage strategic and operational opportunities and risks.
- Drive and execute innovative, advocacy-oriented communications: Work with senior management, regional and thematic teams to drive a dynamic approach to communications, alongside spotting proactive and reactive opportunities, building higher-level relationships with journalists and partners, and developing tactical approaches. Play an active role in executing impactful, advocacy-oriented communications strategies for key products and events.
- Digital action platform and technology: Work with the Web Content and Digital Officer to manage the development of the Resource Centre’s leading multi-functional digital platform, and our substantial data as compelling evidence. Develop an understanding of the organisation’s target audiences and ensure we deliver features that effectively support them to effectively organise and present their research data and promote human rights in business.
- Programme design and fundraising: Work with our development (fundraising) team and programme leads to ensure communications, and digital technology work is built into project design and budget, and that funders’ information needs are well-served.
Key competencies and attributes
Strategic communication: At least 5 years’ experience delivering top class communications and expert understanding of how strategic communications deliver change. Demonstrable experience in strategy design and execution. Sharp news sense and editorial judgement; strong grasp of the power of social media to make change happen; and a global perspective to communications.
People manager: At least 3 years’ experience in line management. Experience in nurturing and sustaining a high performing team that thrives in a diverse, and global context. Demonstrable success in supporting project teams to deploy communications strategically for impact.
Project manager: Track record of leading and/or implementing complex communications projects including planning, execution, and evaluation. Demonstratable success planning communications for a busy organisation working closely with allies.
Digital technology & data: Experience of design and delivery of website, digital tools, and data to make change happen. Experience of working with developers to manage and maintain a website.
Human rights, and economic justice expertise: Familiarity with social justice or human rights issues and a willingness to keep up to date. Experience communicating economic justice and human rights issues desirable.
Team player: Experience of, and commitment to, working in high-performing teams that are highly collaborative and focused on outcomes. Experience of working with colleagues remotely, and in multicultural and diverse working environments desirable.
Networking: Track record of developing strategic relationships to enhance communications and advocacy efforts, e.g. civil society partners, consultants, journalists, opinion-formers. Experience building relationships of trust and joint action with allied organisations is strongly desirable.
Languages: Must be fluent in English. Additionally, French, German, Chinese, Arabic, Spanish, Portuguese, or Russian language skills would also be an asset (all languages of our digital action platform).
Business & Human Rights Resource Centre is a diverse, global team. We are committed to providing equal opportunities for everyone regardless of their background and we acknowledge that people from certain backgrounds are under-represented in progressive movements. We particularly encourage applications from Black, Asian, Latinx and other minorities, people with disabilities, and people who identify as LGTBQ+.
The client requests no contact from agencies or media sales.
Imagine being part of an organisation whose common purpose is to help those who are severely affected by mental illness. We believe that everyone should be treated with respect and dignity – and that’s why equity is one of our core values. We draw on the expertise, unique perspectives and lived experience of our people – regardless of who they are or their background – to help us become inclusive and anti-racist employer, campaigning organisation and service provider that reflect the diverse communities we support as a mental health charity.
The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.
How you will make a difference
I am a social media expert who thrives on planning, creating and delivering high quality content across Rethink Mental Illness’s and Mental Health UK’s social media channels (Twitter/X, TikTok, Instagram, LinkedIn, Facebook, and YouTube).
I disseminate our messages and information to key audiences through clear and engaging social media posts that are tailored for different networks. I monitor the performance of our posts and I am proactive in incorporating best practice to ensure that our posts are well received by our audiences, and that our presence on our social media channels grows.
I regularly collaborate with colleagues across both charities, and the other founding charities of Mental Health UK, and key partners to create compelling and inspiring content.
*Appointments will be at the minimum of the band.
*London Allowance is paid for roles that are based within the Greater London area only.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
Please see further details on our website
You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do!
Don’t meet all requirements?
If the role sounds exciting to you but your experience, skills or qualifications don’t exactly match every single requirement, we still encourage you to apply, you may be just the right person for our position!
Caring for our people.
We offer a wide range of support. Some of our benefits include:
- PULSE: our recognition, rewards, wellbeing, and benefits platform. Providing access to thousands of discounts and benefits including cashback; reloadable cards; savings etc. As well as being able to thank colleagues and nominate them for awards.
- Wagestream: gives you instant access to up to 50% of your pay. Also provides a library of expert tools, tips and articles plus, helps you start building a rainy-day pot straight from your salary.
- Wellbeing support: our Wellbeing hub gives physical, emotional, and mental health support. We also have a BUPA Employee Assistance Programme with access to appointments.
- Taking time for you: we work flexibly –you get to choose where you work, managing your own diary. We have generous annual leave, starting at 25 rising to 30 days, plus bank holidays, as well as your birthday off. We also offer the opportunity to buy and sell annual leave.
- Planning for the future: We have a contributory pension scheme.
- Structured Corporate Induction: Onboarding you into the Charity supporting your wellbeing along the way.
- £300 when you introduce a Friend: receive up to £300 when you introduce a friend or family member.
Who are we?
We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”
It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
The client requests no contact from agencies or media sales.
£42,000 per annum
Fixed term – 12 months
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a better place for every child.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as an Account Manager in the Creative Team.
The mission of the Creative team is to collaboratively plan, produce and deliver creative content across editorial, design, video and photography, that results in greater income, influence, and the growth of the UNICEF brand in the UK.
As an Account Manager, you will work with teams across the organisation to collaborate on creative briefs and develop creative project management best practices, tools and documents to facilitate efficient workflow on the creative processes. You will also represent the UNICEF brand and the Creative team’s skills, processes, and ways of working to the rest of the organisation.
We are looking for someone with expert account management skills, who is adept at collaborating with commissioning teams to produce effective creative briefs to deliver to the organisation’s strategic objectives.
Act now and visit the website via the apply button to apply online.
Closing date: Thursday, 23rd May 2024.
Interview date: Thursday, 13th June 2024 (via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
We are gradually moving back to our offices on the Queen Elizabeth Olympic Park in Stratford, East London and we anticipate most colleagues will work one or two days a week in the office and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Furniture Makers’ Company is the City of London livery company and charity for the furnishing industry.
Our role is to sustain a thriving British furnishing industry with a talented workforce delivering high quality products, which supports those in need from within its ranks and those who have served it in the past. We achieve this through three pillars of activity – education, excellence and welfare.
We are seeking an organised and driven individual for a maternity cover to lead on our education and training programme, which is facilitating the growth of a talented workforce by inspiring, connecting and retaining the next generation. This is an exciting and rewarding opportunity to make a real impact, addressing the skills gap in the industry, working alongside young people.
This is a varied role with a significant focus on events and project management, including special events, as well as engagement activities to raise awareness of career opportunities in the industry. This includes driving forward our new 'My Furniture Career' website aimed at 15 – 24-year-olds and attending careers fairs. This role will also involve working with specialist education providers to support the provision of industry specific education and training.
A successful applicant will have demonstratable experience of organising and delivering large scale events, timely and cost-effective project management and financial reporting. You will be able to work independently and with a high level of attention to detail and used to prioritising a complex workload. Experience of working in the sector or in a previous educational role is not required.
Job Purpose
- To be the focal point for implementing all Education and Training activity within the Company, and to report back to the Education and Training Committee to maximise its reach and effectiveness.
- To implement several large-scale national events engaging young people, industry and specialist education providers.
- Oversee and steer the activity around a new website to engage young people with possible careers in the industry, ensuring growing engagement with young people and job posters.
- To administer and deliver several small grant programmes which support furniture and furniture students or those working with said students.
- To support and report quarterly to the Education and Training Committee.
Key Responsibilities
Events
- Young Furniture Makers Exhibition - To plan, organise and deliver the annual one-day exhibition showcasing the best new talent to industry. Securing event sponsorship and working with sponsors during the organisation process to ensure positive relationships. Working with over 70 exhibitors, multiple sponsors and external suppliers to ensure a successful event.
- Young Professional Industry Engagement event programme - To plan, organise and deliver the annual three-week programme of CPD visits for a selected group of participants to industry hosts across the UK. Working with participants and over 20 organisations to schedule and deliver the programme.
- Furniture Making T-Level conference – Working with the Chair of the Education and Training Committee and selected members to plan, organise and implement a one-day conference on the practicalities of overing the Furniture T-Level in an educational setting.
- Organise and attend several regional career fairs and trade shows to promote the education and training initiatives and encourage young people to consider a career in furniture and furnishings.
- Plan and organise the content of an Education and Training slot at the annual Furniture Makers’ HR Conference to highlight key events and programmes.
- Ensure that equality, diversity and inclusion is considered in all aspects of Education and Training events.
Grants
- Administer a small annual grants scheme supporting colleges and universities which provide specialist furniture and furnishing education courses.
- Manage a travel bursary scheme to support exhibitors attending the Young Furniture Makers Exhibition.
Website
- Administer the jobs board featured on the My Furniture Career website, screening and approving posted vacancies as well as liaising with those posting jobs to confirm the status of the vacancy, sharing data once the vacancy expires and collecting feedback data from the poster.
- To work with the Digital Officer to agree a schedule of content for the website and its associated social media.
- Work with the Communications Manager and Digital Officer to promote the use of the website by the targeted audience group as well as the HR community to post vacancies to the jobs board.
- Produce a quarterly report detailing the usage and any highlights regarding the website.
- Report any technical issues to the website provider and liaise with them to fix the issue.
Reporting
- Quarterly reporting on activity and budget to the Education and Training Committee.
- Supporting the Committee Chair by setting up Committee meetings and taking minutes.
- Supporting the Committee Chair with any other administration as necessary related to the Committee.
- Assist with any ad hoc administration as necessary related to the FIESTA Committee.
Miscellaneous
- Assisting the Education and Training Committee Chair with any administration in regard to the Masters Certificate Scheme.
- Send quarterly feedback surveys mentoring participants and collect the data for reporting purposes.
- Work with the Communications and Marketing Manager to promote Education and Training events.
- Keep the Education and Training budget up to date and process all invoices in a timely manner.
- Report back to all event sponsors after any Education and Training sponsored event to keep sponsors updated and aware of the events successes.
Personal Attributes and Skills
- Success in delivering projects and large events against demanding targets and deadlines.
- Excellent administrative track record, with experience with an educational and/or charitable organisation.
- Highly motivated, dynamic, self-starter able to work largely on own initiative.
- Ability to plan, manage own time, work to deadlines and perform effectively under pressure.
- Excellent communications, influencing, negotiation and presentation skills.
- The credibility to deal with people at all levels.
- IT and finance literate.
- Empathy with The Furniture Makers’ Company charitable cause and programme.
- Enthusiasm and willingness to learn are essential: occasionally the post holder will need to perform tasks outside of the formal Job Description.
Benefits include 25 days of annual leave plus bank holidays, a 3% pension scheme as well as hybrid working opportunities.
Interested candidates should submit their CV and a cover letter outlining their qualifications and why they're a good fit for this role. We look forward to reviewing your application and discussing how you can contribute to our team's success.
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. We champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
The Royal Hospital Chelsea is the home of the Chelsea Pensioners. It has a rich history and provides supported accommodation, residential and nursing care for some 300 retired soldiers. An exciting opportunity has arisen at the Royal Hospital Chelsea where we are seeking an exceptional individual to join the Chelsea Pensioners Veterans’ Outreach (CPVO ) team in a new role as a Veterans’ Outreach Officer.
The CPVO programme is aimed at extending an offer to older service veterans, inviting them to engage with our In Pensioners and enjoy the sense of community and comradeship that is at the heart of the Chelsea Pensioner community. While most of our programme activity is centred on the Royal Hospital Chelsea estate in London, the programme seeks to expand in reach to other UK regions where there is a sizeable veteran population who might benefit from engagement with our team of Chelsea Pensioners, staff and volunteers. There are also plans to develop a digital offer.
The Veterans’ Outreach Officer will support the Head of Veterans’ Outreach in developing and managing the programme of activities encouraging engagement and social interaction between Chelsea Pensioners and other service veterans thereby helping to alleviate the social isolation and loneliness felt by many older veterans. Responsibilities will include promoting the programme within veterans' networks and finding innovative ways to connect with veterans; the management of themed events both at the Royal Hospital Chelsea and further afield as we seek to expand nationwide. The role also involves significant data collection and analysis to inform the strategy, evaluate delivery, and identify fundraising opportunities.
If you're enthusiastic, motivated, and eager to make a difference while working in a historic and rewarding environment, then we invite you to join our team.
About Us.
The ethos of the Royal Hospital is one that puts a premium on selflessness and companionship. Our values of nurturing belonging, respect individuals, encourage pride and enjoy life underpin that ethos. We are united in a shared purpose, living and working together and ensuring everyone has a place in our diverse social and military community.
The Royal Hospital Chelsea is dedicated to equality, diversity, and inclusion, where all backgrounds and abilities can reach their full potential. We pride ourselves on attracting a wide range of talent, removing potential barriers, and promoting equal opportunities. We know, the more varied and inclusive our teams are, the better our organisation will be for our community. We are a Disability Confident employer dedicated to hiring diverse talent and ensuring you are treated with respect throughout the recruitment process and upon joining our community.
Our selection process.
Should your application be successful you will be invited to a formal interview where you will be asked questions relating to your experiences and key requirements of the role. If you are successful after the interviews we will:
- Ask for references from those you have listed on your application form
- Check your right to live and work in the UK
- Check any declarations you have made on your application form
- Ask you to complete a medical form
- Carry out an Enhanced DBS application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Background
Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.
Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (KS1) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability.
From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading.
Job Summary
Chapter One is seeking a Birmingham/West Midlands Programme Manager from September 2024 who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year.
The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently around the Birmingham and West Midlands area. The postholder will be joining a team of established Programme Managers (also part-time) who work in different parts of the UK and will need to have some flexibility to work additional hours during busy autumn months, and conversely to work fewer hours during quieter periods of the year.
Key Responsibilities:
• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers
• Install, setup and maintain Chapter One equipment in participating classrooms
• Fully understand the operation of the Chapter One platform and database and communicate this to others
• Organise and conduct initial teacher training and follow-up
• Ensure a smooth initial launch of Chapter One’s programme in every classroom
• Liaise with colleagues performing technical and volunteer support roles
• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed
• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise
• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends
• Create monthly data summaries for all participating classrooms
• Lead annual review meetings for senior leadership at participating schools
• Support programme monitoring, evaluation and research as required
• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary
• Liaison with corporate partners as required
• Weekly communication and status updates with Senior Programme Manager(s) and wider team
• As a new school year approaches, secure commitments from returning schools and find and target new schools to join Chapter One’s programme
Role Requirements:
Essential
- Highly motivated individual with excellent interpersonal and organisational skills
- Proven track record of working at a senior level in education, project management or a related field
- Proven strength in both written and verbal communication
- Highly IT literate, with excellent computer skills, able to troubleshoot software issues and adept with Google suite
- Ability to manipulate and analyse to draw useful conclusions to improve programme delivery
- Proven ability to work independently
- Self-starter and quick learner
- Ability to adapt and embrace a changing environment
- University degree
- Ability to drive and access to a car for work purposes
Desirable
- Two years of teaching/education experience with primary age children
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should refer to the Job Description provided and:
1) Explain your relevant experience and why you’re interested in this role at this point in your career.
2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.
3) Explain how our organisational mission is in line with your values.
Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support Blood Cancer UK to secure high-value philanthropic income that will help beat blood cancer? Then this role is for you.
This is a really exciting time to join the Major Gifts team at Blood Cancer UK. Over the last three years we have seen significant income growth in this area, enabling us to invest more money in life-saving research.
We’re looking for an ambitious and resilient member of the team who will help drive forward new opportunities for income growth in the team, and provide a first class stewardship experience for our supporters. You might have existing experience working with high-value donors, however we are also open to candidates who have transferable experience from other areas – for example a sales or account management background.
We offer a truly agile and flexible working environment alongside other excellent benefits including 5 wellbeing days a year. If you’re looking to work in a collaborative, supportive and ambitious fundraising team then we would love to hear from you.
The client requests no contact from agencies or media sales.
Battersea’s Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work to make sure Battersea can be here for every cat and dog now and in the future. Our supporters are at the very heart of our fundraising, and this team manages our data, supporter care and compliance enable our teams to fundraise effectively.
We are looking for someone to join our Data Services Team as a Data Officer to maintain and develop the quality of data held on our fundraising database. You will play an active role in data reconciliation, data imports, agency liaison, user training and simple data selections, ensuring that we make the best use of our data.
The ideal candidate would have outstanding relational database skills, experience of manipulating large data sets, bulk data imports and data reconciliation and the ability to identify enhancements to data structures and to implement plans to resolve them.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 26th May 2024
Interview date(s): w/c 27th May 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focussing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits
- 30 days of annual leave (plus 8 bank holidays), 3 additional free days off at Christmas
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Free Gym Membership
- Free breakfasts/snacks
Reports to: Deputy Head of Marketing
Based: Wandsworth Borough / Battersea Park
Salary: £38,000
Contract: 12 Month Fixed Term Contract
Work Arrangement: 40 hours per week, Hybrid mix of office and wfh
DBS: Basic
The Role
Reporting to the Deputy Head of Marketing the Data & Systems Project Coordinator will be responsible for driving change, implementing new data processes and providing new insights at Enable.
We are seeking an experienced data and systems professional with a passion for numbers and using data and analytics, to take the lead on various projects over the next 12 months.
The Sales and Marketing Team
This is an exciting opportunity to join Enable’s growing Sales and Marketing team who report into the Head of Growth and Branding. No two days are same. You will gain valuable hands-on experience with room for growth and the chance to see tangible output in the not-for-profit sector. The sales and marketing team is a small and supportive team, with a high output and flexible and collaborative approach to work.
Integral to the Sales and Marketing Team this role will also work across our varied service areas, in order to streamline processes, implement systems and analyse trends in order to create maximum impact.
Key responsibilities will include:
- Systems assessment – Assessing the existing booking and CRM systems across the company
- Research – Investigate alternative system solutions to improve quality of data and collection, and provide best value solution for approval
- Implementation – Support the implementation of new CRM systems across the business and across relevant departments
- Tooling - Ensuring we have the setup in place to track the right metrics, suggesting new ideas and driving change where needed
- Data management – Providing support across all services to ensure that user data is being effectively gathered as well as cleansing existing data
- Data analytical research and evaluation – Supporting the marketing team to reach their campaign objectives, by managing the data analysis process
- Forecasting and Reporting – Producing trend and campaign reports to inform strategic decisions, identify return on investment and identify trends and patterns
Skills and experience
- Experience with managing, interrogating, and implementing new data and CRM systems
- Proven experience reporting data and analysing trends to generate meaningful change within a company
- Worked on sales campaigns and be able to identify trends and insights mentioning sales trends – as well as campaign.
- A pro-active and ‘get-it-done’ approach to the implementation of new processes
- Excellent problem solving, and verbal/written communication skills
- Skilled user of digital systems, including Microsoft Office (PowerPoint, Word and in particular Excel)
- Confident working with a variety of stakeholders, streamlining individual processes across a variety of platforms
This is an exciting opportunity to be a part of a company that positively impacts the community around us! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Background to the role
Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services.
We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being.
Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community.
Job description
Job Purpose
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To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community.
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To a promote network services across the Boroughs to maximise their take-up.
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To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed.
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To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services.
Key Tasks
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To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies.
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To develop shared working practices across the service network.
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To work closely with providers of similar services
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To work to agreed individual, team, and organisational objectives.
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To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate.
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To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system.
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To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection.
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To collect monitoring information to enable the service to be evaluated.
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To provide support to services outside of normal working hours and occasionally attend sessions when required.
Administration
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To ensure all relevant administration is organised and efficiently completed.
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To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided.
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To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes.
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To ensure all data is collected through AUKEL organisational customer relationship management data base systems.
Quality
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To be familiar with and to implement Age UK East London’s policies and procedures.
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Ensure that confidential data is managed within AGE UK’s policies and procedures.
General
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To meet regularly with line manager for support, supervision, and appraisal.
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To attend team and staff meetings, (and other meetings) as required.
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To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
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To undertake all training required to fulfil the role.
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To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults.
Functional Links
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The role reports to Caxton Hall Centre Manager
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Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues.
Person Specification
Experience
Essential
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Experience of working on a one-to-one basis with marginalised groups
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Experience of running group activities
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Experience of keeping paper and electronic records and statistical data for monitoring purposes.
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Experience of providing kind, inclusive and high quality customer service
Desirable
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Qualified in Chair Based Exercises
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
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Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
Desirable
• Working knowledge of other Community Languages
Skills/Attributes
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Intermediate IT skills
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Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
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Commitment to learning and development and reflective practise.
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People skills.
Additional Requirements
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This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
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Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.