Digital Jobs in London, Greater London

Praxis is a dynamic, award-winning human rights charity. We have 40 years of experience working with migrant communities in London. Our immigration advice service offers support to more than 2,000 people each year. Praxis provides a safe space and support through immigration advice and support to access services such as housing and health. We run peer support groups that build social networks and confidence. Together with people with lived experience, Praxis campaigns for a compassionate and humane immigration system where no one is discriminated against based on their immigration status, race, or class.

To support our continued growth, we are looking for a Fundraising Support Officer to join our growing Fundraising team to help increase income generation. This is an exciting time to join the organisation as we look to build a future of excellent frontline services and influential lived experience led campaigning. 

You will play an integral role in the fundraising team in an ambitious organisation with exciting opportunities for fundraisers to contribute to growth and development.

We are looking for the below skills and experience:

· Working understanding of fundraising processes in charities, including grant funding, budgets and donations.

· Experience working with online payment/donation platforms, extracting and manipulating data.

· Experience of working with Salesforce and Google analytics, or keen willingness to learn.

· Strong communication skills, both written and verbal.

· Strong IT skills, including SharePoint and advanced Excel.

See the Person Specification and Job Description for more detail. 

Our Attractive Benefits Package Includes 

· A 35-hour working week including flexible working hours (pro rata for part time posts)

· A hybrid work model 

· 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays) 

· Option to buy up to 3 days annual leave each year.

· 1-day additional birthday leave

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute. 

We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration, and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status. 

Please see our website to find out more about our work.

For further details, please contact Gjori Langeland Head of Fundraising and Communications.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the person specification. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. 

If you would like to speak to someone about any adjustments or have any questions, please contact us and we will be in touch with you to make the necessary arrangements.

We are taking a dynamic approach in recruiting for this role, applications for this role will be processed on a rolling basis.

About the role:

Kinship is in our third year of delivering the first national peer support service for kinship carers in England. We are looking for a new Associate Director of Peer Support and Community to build and develop our model and to take the team to the next phase of growth and impact.

Your first priority will be to oversee delivery of the Department for Education national Peer Support Service contract in England. You will lead the development of our hub and spoke model, with an enhanced offer of national resources and support together with a continued focus on on-the-ground support for kinship carers to set up and sustain a network of peer support groups. You will ensure all members of the team have clarity and are empowered to meet new targets and ways of working.

The role will also lead on the strategic development of peer support approaches in Wales (for which we are seeking funding), ensuring innovation and good practice is shared across the nations.

Kinship peer support groups are powerful levers for change in local, regional and national ecosystems. Your team will ensure that every kinship carer in England and Wales has access to a peer support group, or support to set up and create their own. The team will be purposeful about offering developmental support to all kinship peer support groups, including independent groups, ensuring they remain or become sustainable. And that they have resources, training and peer networks to support this.

Reflecting our strategic focus on developing our Kinship Community of more than 10,000 kinship carers across England and Wales, you will lead a new community strategy, co-ordinating the development of opportunities for community connection and community power. This will include taking leadership for developing the Kinship model of community engagement and integrating across all our ‘in person’ and digital services and activities.

You will ensure a collaborative approach with services, alignment with national and local campaigning activity, and work closely with marketing and communications colleagues to support kinship carer reach and engagement with our community offer.

We’re taking an integrated approach to our services, so you’ll collaborate well across teams to ensure that support groups and their leaders have easy access to high quality advice, information and training. The team will need to work closely with colleagues delivering our new training and support contract, funded by the Department for Education.

Key responsibilities include:

• Innovation of the Peer Support Service.

• Develop and rollout peer support and community strategy and operational plan. 

• Implement monitoring and evaluation and impact tools for timely and accurate reporting of activity and engagement.

• Work with the Development team to develop proposals for the community and peer support which are ready for fundraising and business development.

Essential requirements include:

• Substantial experience in scaling a national service or programme with high quality outputs. This includes overseeing delivery, strategic planning, budgeting, managing delivery, meeting KPIs, stakeholder engagement and reporting to funders.

• Experience of governance and managing risk on high profile service delivery.

• Experience of effective budget management.

• Significant experience of leading the development and delivery of peer support services.

Key dates:

• Deadline - 9am on Monday 10 June 2024
• 1st interview - Friday 14 June 2024 (online) - TBC
• 2nd interview - Tuesday 18 June 2024 (in-person) - TBC

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together until the end and will be marking on the strength of the response to each question. You will have max 250 words per answer.

Questions for application (along with CV):

1. Outline why you want to work at Kinship in this role, and how your values align to the Kinship ones? Please include a bit about your experience in this section.

2. Please give one example of when you have had to develop from scratch OR innovate a national service. Please include what the service budget was, what you did and what the outcome was.

3. This service is a high-profile contract, funded by the Department for Education.  Targets and SLAs need to be met while providing impact for kinship carers. Please give a previous example of how you’ve delivered and met targets with high quality outputs.

4. You’ll be leading a team who has been through a restructure, with new staff starting and a new model to develop and embed. You will need to work at pace, while providing strong leadership and clarity to the team. How would you approach the first three months, what will you prioritise and what will you need?

5. Given the strategic ambition of Kinship, the context in which we work and this role as Associate Director of Peer Support and Community, where do you see the opportunities and risks for the service in the next 1-2 years? How would you prepare or mitigate them?

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives. 
 

Supporting the Direct Marketing Manager, you'll play a key role in generating voluntary income across various channels with a particular focus on regular giving, improving our current products and growing our digital offering to enable us to meet our ambitious targets. Products include Value Exchange and our Lottery, alongside two exciting new products we are looking to introduce this year. You’ll also be responsible for the development, implementation, day to day management, evaluation, and delivery of our acquisition portfolio. 

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days.  

About You: 

You will have experience of running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure.

You will have knowledge of google analytics as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR.

About The Role 

• Manage the delivery of acquisition campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes. 
• Work alongside the Content team to research and develop acquisition products, journeys and communications, gathering information, case studies and photos for use in all direct marketing campaigns.
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and monitor performance
• Working collaboratively with a number of internal teams to ensure effective use of supporter profiling for delivery across a range of annual acquisition campaigns.

Please see the job description for more detail  

About Us: 

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion.  

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

The post holder will help to champion and manage the PAPYRUS brand and support the delivery of our projects and services through developing engaging and targeted content. They will act as the day-to-day lead on our social media planning and scheduling, as well as blog writing and storytelling.

What you will do:

Lead on the PAPYRUS social media planning and scheduling, utilising a social media management suite such as Hootsuite, or similar.

Support the day to day running of social media platforms (Facebook, Twitter, LinkedIn, Instagram, TikTok, Threads, and YouTube), using these to promote our services, increase brand awareness and drive engagement with our audiences;

Lead on maintaining and creating content for the PAPYRUS website and blog, collating stories from people with lived experience of suicide, as well as other charity staff and stakeholders.

Develop the charity’s online presence by exploring new opportunities and channels to appeal to different audiences;

Produce creative designs and artwork for print and digital requirements, utilising in-house design tools and software (including Adobe Creative Cloud and Canva);

To be successful in this role you will have:

Excellent written and verbal communication skills

Social media marketing campaign experience

A natural flair for storytelling, with the ability to create compelling, informative written content promoting the voices of lived experience.

Good project management skills and ability to manage reactive and planned work

Please visit the careers site for the full job description and person specification for the role.

Salary: £29,269 per annum (Scale SCP 18) progressing by increments to £32,076 per annum (Scale SCP 23) If based in the London office, you will receive an additional cost of living allowance of £5,000 per annum.

Hours: 36 hours per week  Location: Warrington, London, Leeds, Birmingham, Cardiff, Belfast, or Glasgow (with hybrid working)

Contract: Fixed term contract for 12 months

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.

Closing date: 23:59 26 May 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

The Network Systems Manager maintains an overview of all DCS (Data Collection System) related activity and is responsible for ensuring that the development, maintenance and technical changes are conducted succinctly and delivered successfully in line with strategic goals across the entire organisation. 

Role responsibilities 

• To design and deliver a roadmap for the development of the Data Collection System, in line with the Trussell Trust’s strategic goals, and in collaboration with key stakeholders. 

• To manage the acquisition of DCS projects/changes, assessing value to different user groups using qualitative and quantitative analytical data to plan future support and development requirements of the system 

• Project management of large scale changes to the DCS and related systems, including the creation of project documentation, providing a consistent and accessible monitoring process for internal stakeholders. 

• To maintain and provide expert knowledge of the DCS across the organisation monitoring and reporting on key changes and development, user performance, stakeholder feedback and data requests.

• To work closely with the Network Services Manager in; providing a point of escalation for user and team technical support; offering support to project leads in the communicating of changes, development, testing and implementation of DCS-related activity. 

• Manage the day to day relationship with the system developers (Bit Zesty) to ensure support hours are appropriately used to maintain, update and fix bugs, and that all work (including projects) is delivered within budget and in a timely manner. 

• Provide leadership, direction, support and line management. This will include regular 1:1s and annual reviews to ensure objectives and key results are met.  

Person Specification 

Technical skills and minimum knowledge: 

• Cloud hosted database systems

• Technical support

• Excellent at communicating technical requirements and changes to different audiences 

• Project management experience 

• Ability to manage multiple projects and work to tight deadlines 

• Knowledge of requirements under UK GDPR 

Behaviours and competencies: 

• Demonstrate a commitment to the values of the Trussell Trust 

• Role models inclusive behaviour, values and leadership 

• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds  

• Excellent verbal and written communicator

• Ability to work effectively with different people and teams of people 

Providing information for people affected by sarcoma is at the heart of our mission at Sarcoma UK.

The Information and Content Officer will be responsible for supporting the development, maintenance, and promotion of a comprehensive range of high-quality information resources for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new content as well as reviewing and updating existing materials across various formats such as print publications, digital platforms, videos, and social media.

The role involves close collaboration with healthcare professionals, patient reviewers, internal teams, and external stakeholders to ensure both accurate and accessible content.

This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people with sarcoma cancer and their loved ones.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan 

Our Values: 

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes. 

Duties and key responsibilities: 

Content development:

• Work with the Information and Content Manager to research, write, edit and produce new information materials including print publications, web pages, videos, etc.
• Work in line with Sarcoma UK’s information production process, including:
  • Liaise with clinical experts and patient reviewers throughout the content development process
  • Maintain formal systems within the information production process in line with the PIF tick quality mark
• Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.

Content updates & maintenance: 

• Continuously review and update existing print and digital information resources to ensure accuracy.
• Maintain a structured review schedule to keep materials current as per the PIF quality mark.
• Manage a comprehensive database to track all information resources and versions.

Content promotion & distribution:

• Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
• Utilise social media platforms to extend reach and engagement with target audiences.
• Collaborate with internal communications and digital teams on content publishing and marketing.

Administration & reporting:

• Collect metrics and provide regular reports on content performance, user engagement and feedback.
• Assist in developing evaluation methods to assess impact of information resources.

General:

• To support new work within the information team.
• Work closely with healthcare professionals, people affected by sarcoma, and staff members.
• To attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
• To travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
• To undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

Email Marketing Manager

We are looking for an enthusiastic and motivated Email Marketing Manager to join the digital marketing team.

This is a remote working role and applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Position: CE308 Email Marketing Manager

Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week

Salary: Circa £44,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a fixed-term contract for 12 months

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: Week Commencing 3 June 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Digital Marketing, the Email Marketing Manager will help to maximise income, supporter recruitment and retention through digital channels, including paid search, display ads and social media (fundraising appeals)

This role is responsible for delivering all email marketing activity, including:

· You will own the entire email marketing strategy, working collaboratively within the lifecycle team, as well as with cross-functional teams such as Creative, Data, Website, Content and Design

· Understand digital marketing campaigns and journeys email marketing.

· You will manage a range of creative media agencies as and when required.

· You will be responsible for the full digital fundraising donation funnel.

About You

You will have experience of:

· Managing Email Marketing Campaigns for large organisations

· Using the Dot Digital email platform

· People Stage and Fast Stats

· Building landing pages within a website content management system (preferably Drupal

· Delivering digital products that are fully compliant and meet best practice e.g. on accessibility

· Data-driven optimisation of email content

· Building Email and SMS marketing campaigns across a range of internal departments

· Managing external contractors and suppliers to deliver work on time and to budget

· Online information management, in order to build landing pages for email campaigns

· Manage large and complex projects and to deliver against set objectives

· Monitoring and evaluating emerging technologies and industry trends, providing perspective for adoption where appropriate

· Email marketing management and delivering email marketing to meet business targets

This role requires some travel for team away days. 

To fulfil the role, you must be resident in the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Marketing, Communications, Email Marketing, Digital Marketing, Marketing and Communications, Digital Marketing and Communications,  Marketing Manager, Communications Manager, Email Marketing Manager, Digital Marketing Manager, Marketing and Communications Manager, Digital Marketing and Communications Manager

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Legacy & In Memoriam Marketing Executive

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

You’ll be responsible for managing the legacy and in memoriam (in mem) marketing programme, including annual budget proposals and analysis. You’ll promote legacy and in mem giving to both internal and external audiences, using a variety of techniques and media, including direct mail, telemarketing, digital, national events and internal cross-team working

Reporting into the Legacy Manager, you will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having previously worked within a direct marketing team within the charity sector, you’ll have experience project managing campaigns with external agencies and internal stakeholders utilising a variety of fundraising channels such as digital, email, social media, direct mail, and telemarketing. 

You’ll also have gained experience using Dynamics 365, Raisers Edge or a similar database. 

About The Role

• Lead on the planning and implementation of legacy and in mem fundraising portfolio, managing marketing campaigns from initial brief through to post campaign analysis. 
• Develop and maintain sustainable relationships with in mem supporters and legacy prospects in local communities, with the support of community fundraising managers and local volunteers – keeping these supporters at the heart of your work to to maintain and increase their support through excellent stewardship. 
• Prepare and administer correspondence and relevant paperwork and ensure maintenance for full and accurate database (D365/First Class) records, analysing financial and non-financial data to monitor and improve engagement and customer service performance.
• Proactively keep abreast of competitor activities, new initiatives and sector trends. 
• Effectively plan and execute legacy events around the country, with the aim of motivating supporters to consider leaving a gift in their Will.

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as everyday health emergencies, training, supporting communities, and improving young people’s lives.

 

Supporting the Direct Marketing Manager in delivering growth in income through St John Ambulance’s direct marketing Retention programme via a range of campaigns. You will focus on supporting the Retention strategy which includes using data and insight to deliver across a variety of channels including digital, email, social media, direct mail, telemarketing and SMS.

You will either be able to work in a hybrid way working between home and 2 days per week at our London office or remotely working from home with a requirement to attend our London office for a team anchor day once a month. 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

About You:

Having worked in a third sector direct marketing role previously, you will have experience running effective national and regional campaigns using a variety of fundraising channels including digital, email, social media, direct mail, and telemarketing. With your good organisational and time management skills you’ll be able to meet deadlines and manage conflicting priorities under pressure. 

You will have knowledge of usability testing, user research methods and conversion rate optimisation as well as an understanding of fundraising regulator guidance, gambling commission compliance and GDPR. 

About The Role

• Manage the delivery of all Retention campaigns from concept through to evaluation, using data and insight to drive creative and production, drawing up schedules, and managing the approval processes
• Work collaboratively with data teams to ensure effective use of supporter profiling for delivery across a range of Retention campaigns
• Manage relationships with external agencies including media houses, designers and printers; to negotiate costs and relevant performance reviews
• Responsibility for collation of all KPI tracking, trend analysis and activity results that feed into the team’s reporting and performance structure 
• Work alongside the Content team to research and develop strong cases for support to appeal to existing donors. To gather information, case studies and photos for use in all direct marketing campaigns. Where appropriate, to liaise with external agencies such as designers and copywriters

Please see the job description for more detail 

About Us:

St John Ambulance is committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive; we have several networks including the Armed Forces Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equity, diversity and inclusion. 

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Chief Operating Officer

We have an exciting opportunity for a Chief Operating Officer to join the team in this hybrid-working role.

Salary: £65,000 - £75,000 per annum

Location: Central London, WC2A 3PE/Hybrid

Hours: Full time

Contract: Permanent

The closing date for applications is the 24th May, and interviews with Eastside People will take place the week after. Interviews with BAUS will take place in early June.

About the Role

Our team currently consists of 8 dedicated staff members and is led by our CEO, Anne Bishop. The Chief Operating Officer (COO) is a new role for BAUS. It will be a key part of our Senior Leadership Team, playing a vital part in the development and implementation of our strategy and deputising for the Chief Executive.

The COO role provides the essential financial stability and operational facilities to enable future growth through leadership and management of finance, maintaining and developing our IT infrastructure, and ensuring effective governance and regulatory compliance.

Key responsibilities include:

· Supporting the CEO on the development of BAUS’s annual strategic planning and leading the accompanying operational plan

· Oversight of financial management and administration, with support from an outsourced bookkeeper and finance team

· Ensuring BAUS’s IT and digital infrastructure is well maintained, cyber compliant and fit for purpose

· Ensuring effective governance and regulatory compliance

About You

We are looking for:

· Experience of leading a finance function in a charity, as part of a leadership team

· Track record of delivering on a range of other corporate support/operational services such as IT and Governance in addition to financial responsibilities

· Relevant professional qualification desirable e.g. part qualified/fully qualified management account or chartered governance institute (CGI)

As an Association, we understand that equality, diversity and inclusion are very important as we strive for excellence. Our members come from every walk of life and, therefore, to represent them effectively, so should we.

About Us

BAUS is a registered charity and a professional membership association dedicated to ensuring the highest standards in the practice of urology for the benefit of patients. We support our circa 2000 members, ranging from medical students to consultants & associated urological specialists by developing guidance for clinical practice, providing education and fostering research.

How to apply

Eastside People is supporting BAUS in the recruitment of this role.

Please use the cover letter (max 2 pages) as an opportunity to add to the information you have shared in your CV, and ensure that you cover the following:

· Why are you interested in the COO role, and why BAUS?

· How can you contribute to BAUS in this new role? Please highlight relevant experience and demonstrate how your skills match the specific requirements of the role as set out in the job description and person specification.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please contact us if you require any assistance or adjustments so that we can help with making the application process work for you.

You may also have experience in other areas such as COO, Chief Operation Officer, Operation, Director of Operations, Operations Executive, CEO, Chief Executive Officer, Chief Exec, Executive, Charity.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Background

Medact supports the health community to work together towards a world in which everyone can truly achieve and exercise their human right to health. We cover some of the most pressing national and global threats to health and wellbeing including: institutional racism; climate change; human rights abuses; violent conflict; and rising inequality.

We’re a member-led organisation, and our members are made up of a range of people who work in health including nurses, doctors, midwives, and clinical researchers. We believe the health community has huge potential to drive progressive social change—work with us to help make that a reality!

About the role

Medact’s Movement Organiser will work alongside our Campaign Leads and Head of Movement Building to grow our movement, developing groups of healthcare workers into confident campaigners who can make a visible difference in the struggle for health justice and peace. The successful candidate will spend approximately 80% of their time with one of our campaigners, and 20% participating in cross-organisational work. The ideal candidate will have an interest in, or experience of organising or campaigning around, issues related to economic justice or the climate crisis. 

About you

This is a skilled role, but you don’t need to have worked for an NGO or be a professional organiser to be right for it. You might have organised in your workplace or local community to take action on issues that you care about. Or, you might be a health worker who has seen the impact of injustices such as a poor environment, immigration or counter-terror policies,  low income or precarious housing on your patients, and wants to challenge decision-makers and hold them to account. 

You’ll have a strong understanding of power and how to work with others to create pressure for change. You need to be a great communicator, able to build trusting relationships with Medact members, partner organisations and community groups. You’ll have an understanding of how digital communications compliment organising and campaigning. Upskilling and empowering our movement is a fundamental part of this role, so you’ll need the ability to deliver training and workshops through an anti-oppressive lens.

Key dates

Applications close at 9am, Monday 10th June

Interviews will take place w/c 24th June

If needed, second interviews will be on w/c 1st July

The role

The research communications and engagement team at Breast Cancer Now makes breast cancer research accessible and engaging to everyone. Its aim is to highlight the value and impact of research and build continued trust and support for the charity.

You'll use your science communication expertise to bring our research to life. You’ll create content covering Breast Cancer Now’s research aims, progress, and achievements for a variety of channels including our social media, website, fundraising and print publications. You’ll work with members of the brand, marketing and communications teams, and digital teams to make sure research content is engaging and drives brand awareness and support. 

About you

To succeed in this role, you’ll understand the impact of research and scientific communication for charitable organisations. You’ll be able to translate complex scientific information and tailor it to a variety of audiences. And you’ll use your excellent writing and verbal communication skills to interpret and present scientific and statistical information in creative and meaningful ways.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.

Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now. 

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our Cardiff/Glasgow/London/Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home. 

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve got any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.

We’re committed to promoting equity, valuing diversity and creating an inclusive environment for everyone. This is for those who work for us, work with us, support us and who we support. EDI is core to the vision, mission and strategic objectives of our charity. This is being continuously adapted to the way we work. So, we all have a part to play in embedding and living our EDI values to translate our ongoing commitment to EDI.

Closing date 9am on Friday 24 May 2024 

Interview date Week commencing 3 June 2024 

Salary: £18 per hr (Self-employed )
Contract and term: 12-month contract, with the possibility of extension
Hours: 35 hours per week 
Location: Flexible hybrid working with one/two days a week in our offices in Tower Hamlets or Southwark 
Start date: May-June 2024

Benefits of working with Kineara:

· Flexible, hybrid working and locations

·       10 Wellbeing Days, plus bank holidays

Kineara is looking for someone who can grow our fundraising potential and engage key stakeholders across the sector, while delivering engaging communications and outreach campaigns that demonstrate our social value and grow our support base. They will play a key role in helping Kineara develop our newly formed charitable arm, alongside our community interest company, to generate income through engaging fundraising campaigns, impact-driven communications and relationship-building with existing and potential funders. 

You will work closely with the Project Managers to identify how support services can reduce barriers to secure housing, work and school; prevent evictions and homelessness; and improve health and wellbeing of people facing challenges. You’ll use this understanding to motivate new stakeholders to invest in our work - whether charitable trusts, corporate foundations or individuals. 

You will feel real ownership over your work and need to be self-starting, flexible and hungry to grow with an already impactful charity with a strong social mission and vision. You will be keen to understand how our work makes a difference to people and use our impact to demonstrate our social value.  This role crosscuts a range of key charitable specialisms, so you may have experience working in communications and be keen to widen your skillset; you may have a background in impact evaluation; or you may have worked in fundraising or development for a non-profit. We are keen to invite candidates with a range of experience from a variety of non-profit roles and are especially interested to meet candidates who have been part of – or are ready to be part of - the strategic growth of a charitable organisation.

Why us, now? Kineara is going through exciting changes this year: as a newly registered charity, we are opening up to new avenues of finance, engagement and growth. Our most recent projects have put us at the forefront of innovative ways of delivering support to private renters, working in partnership with housing services, private landlords, solicitors and health services to envision secure housing for all. We are also a team with lived experience and are a culturally diverse, spirited and mission-focused group that takes care of each other.

Why you? You are motivated by seeing vulnerable and marginalised people thriving and you have the drive to grow the reach of our organisation so that more people in need can access our support. You have a wide skillset and open attitude, ready to learn what you don’t already know and confident to lead on your projects but understand the value of listening, collaboration and working to joint and shared ambitions.

Job Description

Communications:     

• Develop, contribute to and implement impact-driven and strategic communications campaigns that build Kineara’s fundraising capacity and raise awareness of the issues
• Develop brand identity for Kineara’s new charitable arm, ensuring it is consistent across all activities in the organisation, while maintaining Kineara’s overall ‘look and feel’ to ensure coherence in branding, colours, messaging, style and approach.
• Oversee the creation, development, distribution of compelling, impact-driven story-telling about Kineara’s work and beneficiaries using interviews, blogs, case studies, etc.
• Use a range of platforms to distribute print and electronic content including, but not limited to, newsletters, brochures, leaflets, posters reports, e-newsletters, and Kineara’s website
• Work closely with IT and business managers to ensure smooth running of internal communications
• Impact:
• Work closely with Operations Manager and practitioners to embed outcomes, create frameworks for monitoring and evaluate Kineara’s projects; and produce yearly evaluations and Impact Report of Kineara’s services
• Use learning from impact analysis to share with team and deliver impact-driven communications and to share our social value to funders and other stakeholders.

Business:

• Perform market research and analysing the Kineara audience and its needs
• Working with management to create and plan public relations strategies and campaigns to enhance brand image and voice
• Writing publicity content such as press releases, newsletters, speeches, website copy, leaflets etc
• Contribute to Kineara evaluation and reporting on projects and proposals
• Contribute to Kineara grant funding application
• Coordinate promotional events and attending conferences, press launches and exhibitions
• Monitoring and responding to feedback from the media and the public about the organisation on traditional and digital channels
• Recording media coverage and measuring impact of publicity campaigns on audience engagement
• Developing and disseminating publicity materials that increase visibility among stakeholders
• Ensuring that digital marketing content aligns with the company’s brand identity and message

Person Specification:

• Attributes
• With a strong alignment with Kineara’s values, you will be:
• An outstanding communicator who can engage, inspire and support colleagues, donors, trustees, volunteers and other stakeholders.
• Confident in promoting thought leadership to share our knowledge to develop external alliances and discuss topical issues online
• Passionate about addressing poverty and inequality, and commitment to equality and diversity
• A self-starter and a team player, with a flair for building relationships.
• Creative, enjoy innovative thinking and using your initiative.
• Adept at big picture thinking and project management, but also be able to engage with the detail to ensure projects are successfully completed.
• Comfortable with and skilled at change management and relish the strengths and challenges of a small and dynamic team in an evolving organisation.
• Analytical and reflective, but with excellent time management and ability to work under pressure.

Experience and Skills:

• We’d like to see a strong track record that is relevant to each of the key components of the role, although we recognise that you may have stronger experience in one or more areas. You will be able to demonstrate that you could deliver in:
• Planning, executing, achieving targets to grow income streams, including donor prospect research, developing new donor relationships, and grant writing.
• Working on effective online or offline fundraising campaigns that influence a range of stakeholders, with a reflective, creative and innovative approach.
• Using impact and outcomes to engage and promote services to funders, partners and other stakeholders. 
• Developing brands and brand awareness in line with organisational objectives
• Creating communications plans in support of strategic objectives, and executing these to a high standard, reflecting and improving these to achieve greater impact.
• Familiarity with social media channels such as LinkedIn, Twitter and Facebook and solid experience of content creation and website management
• Creating and executing community, outreach and fundraising events.
• Strong IT skills and familiarity with CRM databases, MS Office, Word Press.
• Ability to put together and manage project budgets.
• Creating, developing and adapting outcomes tools such as survey, questionnaires, and focus groups
• Planning, creating and executing evaluations of projects, including creating surveys, events, questionnaires and feedback tools
• Managing communications/fundraising officers and external consultants

How to applyTo apply for the role, please send an up-to-date CV and a cover letter (up to two pages), describing how you meet the person specification. Please provide concrete examples and experience where possible, however we are open to hearing how you might develop or demonstrate these abilities or attributes if you have not yet had many years of experience in the field. You can also include: 

• Why you wish to apply for this role
• Your relevant experience, knowledge and skills, based on the person specification above.
• What other qualities you have that you could bring to the role
• When you are available to begin work

Age UK's Digital & Technology division is recruiting for a Junior Reporting Analyst to join our Service Delivery team in a newly created position.

We have recently implemented a new ITSM tool which provides lots of raw data, which we would now like to process, analyse and use to make decisions across our Digital and Technology division.

We are looking for a Junior Reporting Analyst who is confident working with data sets, is analytical in their approach and enjoys creating data backed suggestions around saving and making money, achieving charity objectives and reducing risk for Age UK.

This role offers hybrid working, where you'll spend 2/3 days a week on-site in either our London, Ashburton, Warrington or Blackpool office. The rest of time is spent working remotely.

Working hours are 35 hours per week, Monday to Friday.

Age UK internal grade - 8T

Must haves:

Data Analysis Skills:
* Proficiency in SQL: You'll have some experience or an understanding of how to retrieve, manipulate, and analyse data from relational databases. SQL is fundamental for creating accurate and insightful reports.
* Excel: You understand how to use Excel for data organization, analysis, and visualization. Features like formulas, charts, and pivot tables are crucial.

Technical Competence:
* Power BI: You'll have some experience or an understanding of how to use Power BI to develop dashboards, predict performance, and automate reporting processes.
* As a reporting analyst you'll deal with large datasets. Being meticulous ensures accuracy and high-quality work.

Analytical Mindset:
* Critical Thinking: You'll evaluate data objectively and identify trends.
* Problem-Solving Skills: You'll have an understanding of the importance of being able to analyse complex issues and work with your team to devise appropriate reporting strategies.

Communication Skills:
* You'll work with your team to translate data into understandable insights for stakeholders.
* You'll present findings effectively through written reports and verbal communication

Business Acumen:
* You understand the importance getting to know the context and goals of the business. This will help you to align your reporting with organisational objectives.

Continuous Learning:
* You are self-motivated and stay updated on industry trends, tools, and techniques.
* You'll engage with communities, practice regularly, and explore new features

Great to haves:
* Tableau: Familiarity with Tableau for creating interactive dashboards and visualizations.
* Python or R: Basic knowledge of programming languages like Python or R can enhance your analytical capabilities.
* VBA (Visual Basic for Applications): Learn to automate tasks within Excel using VBA1.
* Attention to Detail.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.

Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.