Digital lead jobs in hampton, england

Remote position with some preference for London UK, Freetown Sierra Leone, Cape Town South Africa or Nairobi Kenya

SCOPE OF WORK

1. Grantmaking Due Diligence & Onboarding

• Coordinate the collection, review, and secure storage of due diligence documentation from prospective grantees.

• Assist with risk screening checks and internal reviews in alignment with Purposeful’s grantmaking policies.

• Prepare grantee onboarding documentation, including grant agreements and orientation materials.

• Track submission of required onboarding documents (e.g., bank forms, MoUs, safeguarding policies).

• Monitor and keep track of the grants due for payment.

• Respond to grantee and applicant inquiries and proactively update them on the status of their grant awards.

2. Grant Compliance & Documentation

• Monitor compliance status of all active grants, flagging outstanding requirements and follow-up needs.

• Ensure that compliance-related deadlines (e.g. reporting dates, grant conditions) are met and documented.

• Maintain clean, well-organised, and accessible digital grant files, using existing tools or systems (e.g., Google Drive, Netsuite, Salesforce, etc.) to ease retrieval and generation of reports.

• Support internal checks to ensure that funds are disbursed in line with compliance protocols and funding agreements.

3. Finance Coordination

• Liaise with the finance team to prepare and verify payment documents, banking instructions, and payment schedules.

• Support alignment between grant budgets and payment disbursements.

• Track the movement of funds across grants, ensuring appropriate documentation is in place for each transaction.

4. Donor & Internal Reporting

• Assist in preparing compliance-related sections of donor reports and internal grantmaking summaries.

• Track reporting obligations by donor or partner, and ensure all documentation is collected and filed on time, including any relevant country-specific compliance requirements.

5. Audit & Policy Support

• Prepare documentation for internal and external audits, including sampling, document summaries, and data extractions.

• Assist in developing and maintaining internal tools (templates, checklists, trackers) related to grant compliance.

• Contribute to ongoing improvements in Purposeful’s compliance systems, bringing in lessons learned and audit feedback, and emerging regulatory or legal considerations relevant to our work.

OVERVIEW

This role will be a key member of our ambitious team, delivering a growing portfolio of fundraising campaigns, fundraising events, and supporter engagement initiatives. You’ll oversee our supporter journeys, manage our communications channels, and build meaningful relationships that drive income and deepen our impact.

DUTIES & RESPONSIBILITIES

Fundraising Campaigns & Income Generation

• Work with the Head of Fundraising to plan and deliver our 12-month supporter journey – including fundraising campaigns (online and offline), events and appeals.
• Manage our calendar of challenge events (e.g. The Don’s Cycle Challenge, Wombles Walk, Sponsored Skydive).
• Grow supporter-led community fundraising in the local area.
• Lead outreach to engage new local partners – including small businesses, schools and clubs – promoting fundraising opportunities and supporting their initiatives.

Communications & Marketing

• Alongside the Head of Fundraising, lead all communications for the charity.
• Create engaging fundraising content for email, website, and social media to drive online donations, event and programme sign-ups.
• Work with the wider Foundation team and club comms team to create content for social media, e-newsletters and our website.
• Promote Foundation programmes and campaigns to fans, families, and local supporters, driving participation and donations.
• Create marketing materials (posters, flyers, etc.) to support charitable prorammes and campaigns.
• Collaborate with Senior Managers to share the impact of the Foundation through monitoring and evaluation reports. Including creating the annual organsiation Impact Report.
• Manage the Foundation’s website, ensuring content is regularly updated, fully functioning, and aligned with key campaigns, events, and programmes.

​Supporter Engagement & Stewardship

• Manage the supporter engagement programme, delivering a rolling 12-month plan of personalised and meaningful touchpoints.
• Develop and implement strategies to encourage increased giving and recruit new regular donors.
• Maximise engagement and retention of individual supporters (particularly low- to mid-level donors) through excellent donor care, timely thanking, and compelling communications.
• Coordinate supporter stories and participant case studies to inspire giving.
• Manage our weekly e-communications, using engaging content to recruit new subscribers and convert them into donors, event participants, or programme attendees.

Supporter Care

• Act as the first point of contact for fundraisers and donors, delivering first-class stewardship and support.
• Ensure timely, warm and effective follow-up with all supporters, helping them feel inspired, valued and connected.

Events & Community Activation

• Support the delivery of fundraising and engagement opportunities at AFC Wimbledon fixtures and stadium events.
• Represent the Foundation at local events, cheque presentations, and community partner visits.

Administration & Data Management

• Maintain accurate supporter and income records in our CRM system, ensuring compliance with GDPR and data protection laws.
• Liaise with the Finance Officer to process donations, including Gift Aid claims and income reconciliation.
• Provide regular fundraising reports and insights for internal and external stakeholders.

PERSON SPECIFICATION

Essential

Qualifications & Experience

• Hold a relevant higher education or industry recognised certification or have a minimum of at least 1–2 years' experience in a fundraising, communications, supporter engagement or similar role
• Proven ability to build and maintain relationships with supporters, partners, or donors
• Experience planning and delivering fundraising campaigns, events, or community initiatives
• Experience using digital tools for fundraising and engagement (e.g. mass email platforms, design tools, giving platforms, CRM systems)
• Experience creating digital content (e.g. website management social media, e-newsletters, case studies)

Skills & Abilities

• Strong written and verbal communication skills, with the ability to tailor messages for different audiences
• Excellent organisational skills with the ability to manage multiple priorities and meet deadlines
• Confident in working independently, taking initiative, and problem-solving
• Strong attention to detail, particularly when managing supporter data and income records
• Ability to travel to activity & meetings across London and surrounding areas

Knowledge

• Understanding of fundraising best practices, supporter stewardship, and donor journeys
• Awareness of GDPR and data protection principles in a supporter/donor context
• Familiarity with digital communications and engagement techniques

Attributes

• A warm, friendly and professional manner with a people-first approach
• Passionate about our mission and the power of sport to transform lives
• Flexible and willing to support occasional evening and weekend activities, including matchdays
• A collaborative team player, willing to support colleagues across different functions

Desirable

• Experience working in or with a sport, health, or youth-focused charity or community organisation
• Experience with CRM/database systems such as Donorfy, Salesforce, or Beacon
• Experience reporting fundraising results to internal or external stakeholders

GENERAL INFORMATION

The Employee must at all times carry out his/her responsibilities with due regard to the AFC Wimbledon Foundation policies and procedures in particular Health & Safety, Financial Authorisation, Confidentiality and with regard to the Data Protection Act.

The Employee must act to protect all young people and adults at risk that are in their care or attending the Company’s premises. The Employee must report any misconduct or suspected misconduct to the Safeguarding Manager.

The Employee must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relations amongst Employees and customers.

The above Job Description is not intended to be exhaustive, the duties and responsibilities may therefore vary over time according to the changing needs of the Club.

We’re looking for a passionate and relationship-driven Partnerships Lead to grow and manage our organisation's impactful collaborations with schools, communities, and corporate partners.

About Khulisa: 

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime.

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we also work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester. 

About the role: 

The purpose of this role is to build and manage Khulisa's high-impact partnerships with schools, communities, and corporates that generate income and expand the reach of our therapeutic programmes. This includes, but is not limited to: 

• Identifying, initiating, cultivating and managing relationships with schools, Multi-Academy Trusts (MATs), Local Authorities
• Working closely with Khulisa's Head of Programmes and Participation to develop, implement and regularly review our schools engagement plan
• Developing and maintaining relationships with corporate partners to generate financial support, sponsorships, and other forms of engagement
• Maintaining a record of and report on partnership pipelines, engagement outcomes, and income forecasts and actuals

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for:

Abilities/Experience 

• Experience of generating new partnership engagements from schools and/or other youth spaces and to secure their participation in social impact projects where resources are pooled.
• Ability to identify new opportunities for partnerships and initiate engagements, including knowing when to bring in senior colleagues to maximise the chance of success.
• Experience of manage multiple and diverse stakeholder groups, to recognise shared values, and secure commitment to joint-working.
• Experience of creating compelling digital presentations for a variety of audiences, using PowerPoint or similar software. • Ability to buy strongly into strategic objectives and reflect passion for Khulisa’s work with young people.
• Willingness to work evenings and weekends as the job requires, and to travel.
• Commitment to inclusive, wellbeing-led approach to supporting young people.

Knowledge/Skills

• Strong verbal and written communication skills and to engage others in a compelling manner to securer their ongoing interest.
• Deep understanding of the education sector, secondary schools in particular, and the factors that could contribute to young people becoming excluded or marginalised.
• Sound knowledge of the various stakeholders in the education sector, including the complexities of building relationships with multi-academy trusts and understanding of the relationship between schools and local authorities.
• Good understanding of the realities of delivery to young people and able to build the knowledge base necessary to engage others convincingly on the effectiveness of therapeutic practices in ensuring young people’s wellbeing.
• Advanced knowledge of safeguarding legislations, policies and practices relating to children and young people.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

The Talent Set are delighted to partner with a brilliant Health Charity on a fantastic Legacy Manager role, leading the development of a Legacy Marketing strategy to attract new supporters and ensure top-class stewardship of existing pledgers.

The Legacy Manager will play a critical role in ensuring the long-term sustainability of the charity’s Legacy programme, working closely with various stakeholders to develop and implement effective strategies to raise awareness of Gifts in Wills, reach new audiences and develop supporter journeys.

Key Responsibilities include:

• Developing and delivering innovative multi-channel legacy marketing campaigns (digital, print, events, TV, direct mail, and more)
• Shaping the supporter journey, inspiring new pledgers and stewarding existing supporters
• Managing a budget, setting KPIs, and analysing performance to refine and expand the charity’s legacy programme
• Leading and developing a small, dedicated team
• Collaborating with internal and external partners including digital, communications, creative agencies, and data teams

We’re looking for the following skills & experience:

• Proven ability to plan and deliver impactful legacy marketing campaigns across digital and offline channels.
• Skilled in using data and insights to identify and engage potential legacy supporters.
• Experience developing supporter journeys that inspire pledges and build lasting relationships.
• Confident creating or commissioning compelling legacy-focused content with emotional resonance.
• Strong grasp of GDPR and fundraising regulations relevant to legacy communications.
• Demonstrated line management and team leadership skills, with a focus on development and motivation.
• Effective at managing budgets, suppliers, and cross-team collaboration to deliver integrated campaigns.
• Strategic, self-motivated, and passionate about the long-term impact of legacy giving.

How to Apply

To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The role: We’re looking for an energetic and creative communications and marketing officer to join the team at Brake, delivering compelling digital marketing and comms campaigns that generate headlines, grow our audience, drive consistent and meaningful engagement, and generate income.

Working at the heart of a small and busy communications team, you will play an instrumental role in shaping and enhancing our digital presence.

With strong digital marketing skills and a desire to make a difference, you will nurture Brake’s social media channels – interacting with our audiences and creating eye-catching and engaging content that raises awareness of the difference we make and encourages people to support our work. 

You will also support on PR and media work, supporting the team to promote Brake’s work via media outlets and manage our media database. You’ll respond to media enquiries and arrange interviews for our campaigns team, helping secure coverage that supports our strategic objectives and leads to meaningful engagement.

About Brake: Brake is a renowned and respected road safety charity with a 30-year history dedicated to supporting people affected by road crashes and advocating for safer streets.

Why this role is important: Every 20 minutes, someone is killed or seriously injured on UK roads. For families affected, the emotional and practical challenges are immense. Brake provides trauma-informed care to individuals and families suffering from the sudden bereavement or life-altering injury of a loved one and campaigns tirelessly for positive change to prevent future collisions and save lives. This role will play a vital part in raising the profile of our work and effecting positive change for a safer future on our roads.

What we offer:

-  A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown)

-  Birthday day off

-  Flexible working (choose a working pattern to suit you between the hours of 8am-6pm Mon-Fri)

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees

- Opportunity to attend prestigious events such as the Brake annual reception and awards (if you want to)

Who we're looking for:

You will have at least one year of experience working in digital marketing, ideally within the UK charity sector. You will also have great organisational skills, a genuine desire to make a difference and the ability to multi-task in a fast-paced environment.

Essential Requirements:

· Minimum one year experience working in a communications and marketing role within a charity setting, or equivalent, with a proven track record of driving audience growth and engagement.

· Excellent written and verbal communication skills, with experience creating content for varied audiences across different digital platforms.

· Good organisational skills with the ability to manage a varied workload, working on multiple projects.

· Ability to work both independently and in a team, with a positive, problem-solving approach.

· Comfortable using CRM systems and digital tools (e.g. Hootsuite, Mailchimp, Donorfy) 

· Experience using analytics tools (Google Analytics, social platform insights) 

· Strong attention to details especially in writing and data entry

· Good knowledge of GDPR compliance and data protection best practice

 

Equality, Diversity & Inclusion: Brake is passionate about creating an inclusive workplace that values diversity. We’re committed to supporting employees to achieve a good work/life balance and flexible around caring commitments. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now by sending your CV and cover letter. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are. We encourage cover letters in alternative formats such as videos or presentations. 

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at screening/interview.

Questions? If you would like to discuss the role further, please get in touch, we'd love to chat.

Who are we?

London Gypsies and Travellers (LGT) is an organisation that challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people. We work with families across London Boroughs, including those living on council caravan sites, roadside camps, in bricks and mortar housing, and those experiencing homelessness.

Our Bright Futures programme offers mentoring and skills support to young Gypsy, Roma, and Traveller people aged 15–25 years. Through tailored one-to-one work, group activities and practical help, we support young people to build confidence, motivation and pride in their identity, while developing the tools they need to succeed in wider society.

What are we looking for?

We’re looking for a motivated and organised Youth Project Worker to support the delivery of Bright Futures. This is a varied role that combines project coordination, outreach support, administration, and direct engagement with young people.

You’ll help keep the programme running smoothly behind the scenes while also building trusted relationships with partner services and young people and families, supporting communications, and contributing to learning and reflection.

What will the role involve?

As a Youth Project Worker, you will:

• Support the day-to-day administration of the mentoring and employability programme, including record-keeping and report preparation
• Help coordinate communications activities such as creating new material, WhatsApp updates, and social media
• Maintain and grow referral networks with employers, training providers, and community organisations
• Engage directly with young people and their families to raise awareness and encourage participation
• Hold a light caseload of mentees and support mentoring activities as needed
• Contribute to programme monitoring, evaluation, and learning

What difference will you make?

Young Gypsies, Roma, and Travellers face significant barriers to education, employment, and inclusion, often made worse by discrimination and low expectations. The Bright Futures programme is designed to counter this by helping young people unlock their potential, strengthen their voice, and take pride in who they are.

Your role will help ensure the programme is accessible, responsive, and grounded in the real experiences and aspirations of young people. You’ll play a key part in ensuring our support reaches those who need it most – and that it makes a lasting difference.

What can we offer you?

• A welcoming and collaborative team environment
• Structured induction and ongoing training suited to the role
• Mentoring and support from the programme lead
• Opportunities to develop experience in project delivery, youth work, and community engagement
• Involvement in a unique programme grounded in trust, pride, and culturally sensitive practice
• Reimbursement of reasonable expenses for work related activities

Contract Terms

This is an initial 6-month contract, with continuation dependent on funding and satisfactory performance.

We have strong funding prospects and are currently awaiting decisions on multi-year funding applications, expected within the next 2–3 months. We are committed to continued delivery of Bright Futures and want to bring someone into the team who is motivated to grow with the programme.

Subject to a positive funding outcome and strong performance, we would aim to extend the contract at the earliest opportunity.

Who should apply?

We’re keen to hear from people with a wide range of backgrounds: youth work, community development, education, or admin, or someone with lived experience and a strong commitment to supporting Gypsy, Roma, and Traveller young people.

You’ll need to bring solid administration and digital skills, to help coordinate and deliver the programme effectively.

We particularly welcome applications from people from the Gypsy, Roma and Traveller communities.

How to apply?

Using the 'click to apply' button, please send us your CV and a cover letter addressing the questions below:

• Why are you interested in this role with London Gypsies and Travellers?
• What experience, skills, and values would you bring to the role?

Please refer to the enclosed job description and person specification when preparing your application. Applications without a cover letter will not be considered.

Role: Youth Project Worker
Hours: Part-time, 2 or 3 days a week (14 or 21 hours contract)
Salary: £27,000 - £28,000 p.a. (pro-rata) depending on experience and qualification  

Closing Date: Sunday 27th July 2025
Interviews: Tuesday 5th August (Stage 1) and Tuesday 12th August (Stage 2)

By applying, we expect that you have noted the interview dates and confirmed your availability.

For more information or to have an informal conversation about the role, contact: Mini Ravi, Programme Lead on our office phone or via info(@) email.

The Learning & Development Lead collaborates with the Head of L&OD, the L&OD team and HR colleagues to implement our People Strategy and ensure operational excellence in managing the delivery of our L&D portfolio, policies and processes.
As a valued professional that understands Battersea the organisation and the challenges faced by our teams, they advance the reputation and impact of L&OD at Battersea as a centre of expertise that supports the ongoing development and enhancement of the skills, knowledge, behaviours and effectiveness of our workforce.
Working collaboratively with stakeholders, including senior leaders, to deliver, maintain and continuously improve development programmes and interventions that align with our organisational values and strategy, they ensure employees are equipped to deliver on our mission to deliver greater impact for dogs and cats everywhere.
As an inspirational leader and a specialist in organisational and workforce learning, they lead and manage the team to scope, develop, implement and evaluate high quality interventions that reflect best practice, incorporating current thinking and approaches.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 17th July 2025
Interview date(s): W/c 28th July 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

 Role Overview

Are you a creative and driven marketing communicator looking to make a meaningful impact? Young Barnet Foundation (YBF) is seeking an energetic Marketing & Communications Officer to enhance our digital and print presence, and raise awareness of our work in the community. If you have a talent for promotion, a keen eye for design, and a passion for digital marketing, this role offers an exciting opportunity to contribute to a vibrant non-profit.

 About Young Barnet Foundation

YBF is a membership organisation which supports over 200 charities, community groups and social enterprises that deliver positive activities and vital support services to children and young people and their families in the London Borough of Barnet. We are proud members of Barnet Together and one of over 30 Young People’s Foundations operating across the UK. Our team works collaboratively, tactically, and strategically under an ethos of ‘Generous Leadership’ to support and build capacity within and beyond our membership, including: Providing members with advice, information, and networking/training opportunities; assistance with fundraising and partnership building. Working with local authority and strategic partners to encourage sharing of intelligence, ideas, and resources.

Key Responsibilities

 Content Creation: Develop engaging content across digital platforms, including social media, newsletters, web content, and print materials.

Social Media Management: Proactively manage and grow our social media presence, ensuring consistent and dynamic engagement.

Campaign Development: Lead and execute innovative marketing campaigns that align with YBF's projects and broader strategic goals.

Collaboration: Work closely with internal teams and external partners, including Barnet Together, to create cohesive marketing strategies.

Brand Management: Uphold YBF’s brand integrity by managing guidelines and ensuring a consistent presence across all platforms.

Storytelling: Capture and amplify the stories of our community and members through various media, including video content.

 Candidate Profile

Essential Skills and Experience:

2+ Years of Experience in Marketing & Communications (Preferably within a charity organisation).

Creative content ideas that reflect the spirit of the Barnet community.

Proficiency in managing social media platforms.

Strong organisational skills, able to prioritise and manage multiple marketing and PR tasks.

Excellent written communication, adaptable for various channels.

ICT proficiency, essential for digital engagement.

Commitment to equal opportunities and understanding of diversity and inclusion.

Desirable Skills:

Experience with tools like Salesforce, Canva, Mailchimp, and WIX.

Interest in media and current affairs.

Understanding of membership organisations and the voluntary sector.

Personal Qualities:

Self-motivated and able to work independently.

Passionate about the voluntary sector and social change.

Confident decision-maker and problem-solver.

Adaptable and open to new ideas.

Equal Opportunities

Equality, Diversity & Inclusion: YBF works with and supports diverse communities. Our member organisations are grassroots non-profits supporting young people in our communities. Many of these organisations are led by global majority groups. As YPFs we work with our members to elevate their work and voices. We recognise the impact of poverty and racism on our communities and aim to work actively alongside communities rather than ‘doing to them’ and take an intersectional approach.

 We also acknowledge the additional impact of discrimination experienced by women, disabled people and LGBTQ+ people of the global majority. As part of our commitment to equality, diversity and inclusion across our network, we ensure diverse communities are represented and supported in our organisation and structures and encourage applications from all sections of the community.

About Us

We’re Learning and Work Institute, an independent policy and research organisation focused on lifelong learning and better work.

We're focused on the big questions. How do we help more people find work and build careers in a changing jobs market? How do we help people to be active and engaged citizens? How can more adults develop their skills over their lifetime?

About the role

This role within our external affairs team focuses on securing impact for our work through the management and delivery of effective communications, events, campaigns and public affairs work.

This varied role involves management of L&W’s digital communications, press and media work, stakeholder relations and events throughout the year. The role also involves supporting the delivery of L&W’s flagship campaign, Get the Nation Learning, and supporting L&W’s public affairs work. The postholder will work closely with the senior management and research and development teams to develop and deliver effective communications and influencing strategies, and to support fundraising through sponsorship of our events and other communications activities. The role involves working with our team in Wales who lead on campaigns and activities in Wales.

The ideal candidate will need experience of working in a busy communications role; experience of developing and delivering in person and online events; a track record of building relationships with internal and external stakeholders at all levels; flexibility and adaptability; excellent project management skills; and an interest in adult learning, employment and skills policy. 

Duties and Responsibilities

Communications

• Secure press and media coverage for L&W’s work, including proactively identifying opportunities to promote our work, responding to press and media enquiries, and working with colleagues to launch research reports and other outputs.
•  Lead the development of regular and ad-hoc external communications, including press releases, newsletters and marketing communications.
•  Manage our social media channels and website, producing regular, high-quality content.
•  Ensure all activities are monitored and evaluated to assess impact and to inform future work.

Events

• Manage the planning and delivery of L&W’s in-person and online events, including our annual Employment and Skills Convention.
• Work with internal and external colleagues to develop content for L&W’s events, including securing high-profile speakers.
• Secure sponsorship for L&W’s events.
• Ensure all activities are monitored and evaluated to assess impact and to inform future work.

Campaigns

• Support the delivery of Get the Nation Learning, including national awards, Get the Nation Learning Week, and regional adult learning awards.
• Work with colleagues to secure sponsorship for Get the Nation Learning.

Policy and public affairs

• Support the planning and delivery of L&W’s public affairs activities, with a focus on UK Parliament, UK Government, Mayoral Combined Authorities, and local government in England, in order to raise our profile and deliver impact.
• Undertake regular public affairs activities, including: horizon scanning and planning for upcoming parliamentary activity; writing to Ministers and MPs; coordinating parliamentary briefings, parliamentary questions and consultation responses; and other policy influencing opportunities.
• Ensure all activities are monitored and evaluated to assess impact and to inform future work.

Other duties

• Line manage staff according to organisational need.
• Undertake any other duties commensurate with the grade and level of responsibility for this post.

About you

Essential criteria:

• Excellent communication (oral and written), good copywriting, with the ability to tailor communications to a range of audiences.
• Proficient in MS Office.
•  Strong social media skills including the use of platforms such as Bluesky and LinkedIn, with proficiency in the use of web and social media analytics tools, such as Google Analytics.
• Basic design skills and familiarity with design software, such as Canva.
• Proficient in the use of CRM, email marketing and website editing software.
• Strong project management skills.
• Knowledge of the press and media, and how to secure coverage.
• Knowledge of, and commitment to, L&W’s charitable aims and purpose.
• Proven experience in a communications role.
• Experience of designing and managing events.
• Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines.

Desirable Criteria:

• Knowledge of the policy-making process and how to influence it. 
• Knowledge of current policy and practice in education, skills, and employment, and associated areas of public policy.
• Experience of managing successful influencing campaigns.
• Experience of fundraising, marketing and securing sponsorship to support activities.
• People management.

A full job description and person specification is available on our website.

Benefits

Salary of £35,450 - £44,115, depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

Location: MSSC London SE1

Contract: Part-time, Permanent - 3 days per week

Salary: £30,000 gross per annum pro rata (£50,000 per annum full time equivalent)

Closing Date: 18 July 2025

Are you an experienced trainer looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Maritime Lead Trainer to join our team.

About the role

The Maritime Lead Trainer will plan, manage and deliver all maritime apprenticeship programmes and adult skills qualifications and to enable learners’ successful achievement and progression.

Key Responsibilities

• To plan engaging and effective face to face and remote teaching sessions for all apprentice and adult learner programmes.
• To teach and assess the knowledge and practical skills required to meet apprenticeship standards in line with own expertise.
• To conduct workplace observations and carry out progress reviews for apprentices
• To devise and mark vocational assignments in line with awarding organisation requirements.
• To provide constructive feedback, guidance and tutorial support for apprentices and learners
• To oversee other peripatetic trainers as required in the delivery of programmes
• To maintain a compliant learner journey in line with DfE and Ofsted standards
• To be the administrator and manage the Google Classroom virtual learning environment.
• To create learning resources, making best use of AI and digital tools to support apprentice and adult learning programmes

Requirements

• Proven track record of teaching apprenticeships and/or vocational qualifications in the last five years
• Strong understanding and knowledge of maritime sector technical training e.g. MCA, RYA
• Good understanding of post 16 regulatory standards and awarding organisation quality assurance processes
• Teaching or training qualification at level 3 or above
• Highly proficient in the use of Microsoft Office and online meeting platforms

If you are interested in this role, please apply now!

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

We are looking for a candidate with strong experience of both digital and grassroots campaigning, to manage our Campaigns By You campaigning. Reporting to the Head of Campaigns By You, you will create and manage campaigns, and use the platform to drive change in the UK, making our country fairer, more respectful and more sustainable.

The Campaigns By You platform is the part of 38 Degrees where the general public and partner organisations can use our free software to run campaigns on anything from saving their local community spaces to major national issues. This role is also central to helping 38 Degrees build a broad and representative movement of supporters, who regularly take action to create impact on the big issues of the day.

This job is for you if you’re passionate about making the country fairer, more respectful, and more sustainable – and if you have the skills and drive to run popular, timely, creative, impactful, people-powered campaigns to make it happen. We’re looking for a digital campaigns expert who is quick to react to the news of the day, who’s happy to pick up the phone and find the perfect case study, who’s able to manage partner relationships well and who’s able to translate complex issues into easily understandable language.

There are no formal education requirements for this role. As long as you can show us that you have the skills we don’t mind where you got them from! To be successful in your application you must meet the requirements of this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

Your background and experience

We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country – campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.

The Campaigns By You platform is central to our mission to give people power in order to make the country fair, respectful and sustainable.

You understand how to translate complex issues into everyday understandable language and you’re experienced in running digital and offline campaigns that create change in local, national, political and corporate issue areas.

You’ll have loads of experience in digital-first campaigning, especially knowing how to use a large email list to spark activism, but also will love using a range of digital tools and platforms to give people the power to influence decision-makers.

You’ll be able to demonstrate experience of effective partnership and project management, thrive working in a fast paced reactive environment, sound judgement and good decision making, and be able to build productive, collaborative relationships at all levels that help you succeed in the CBY team, wider Impactful Campaigns Department and across the organisation as a part of the Senior Management team.

Click here for the full job description

About us

38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.

Benefits include:

27 days holiday per year (plus bank holidays); Office closure between Christmas and New Year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; (note we are currently piloting a 4 day working week for 6 months, working Monday-Thursday); Flexibility to work 90 days overseas per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks
• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
• If there anything else you’re concerned about or think we could provide, please let us know.

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment. 

Application Questions (max. word count: 2000 words across all questions)

1. Tell us about a successful campaign that you played a leading role in. What was your role? What made the project successful in your view?

2. What do you think the biggest challenges and opportunities for 38 Degrees’ campaigning are over the next year? How do you think we could use the CBY platform to overcome the challenges and maximise opportunities?

3. Describe the most difficult challenge you’ve faced when leading a team (for example on a project or campaign). What was it, and how did you resolve it?

Ready to lead the creation of innovative, insight-led fundraising events at one of the UK’s most respected health foundations? This is your chance to shape a growing portfolio of virtual and owned products—right at the heart of a mission that matters.

Guy’s & St Thomas’ Foundation is looking for an Events Product Development Lead to help develop, launch and grow new supporter-led fundraising products across its three hospital charities: Guy’s, St Thomas’ and Evelina London Children’s Hospital. This role sits at the forefront of fundraising innovation—with a clear focus on growing income and diversifying how we engage supporters.

• Job title: Events Product Development Lead
• Location: Hybrid – 2 days/week in central London office
• Salary: £38,000–£41,000 per annum
• Contract: Permanent

Why this role stands out:

• You’ll lead the development of new virtual and owned events—an area of strategic growth for the Foundation
• Collaborate with innovation, comms, data, digital and supporter teams to bring bold ideas to life
• Use insight, market trends and supporter data to test, scale and improve products that deliver impact
• Be part of a modern, collaborative fundraising team committed to doing things differently

This is not a delivery-only events role. You’ll be researching, prototyping, budgeting, project managing, and shaping the long-term direction of event fundraising at an organisation that puts innovation and equity at the core of its strategy.

What we’re looking for:

• Experience delivering or developing fundraising events—particularly virtual or owned
• Comfortable using innovation frameworks to take a product from idea to launch
• Strong budget management, planning and reporting skills
• Confident working across teams and with stakeholders to influence, guide and get things done
• Highly organised, insight-driven, and motivated by a mission to improve health for all

And the benefits? They’re some of the strongest in the sector:

• 27 days annual leave, rising to 30
• 6% employee / 12% employer pension contribution
• £800 individual learning budget per year
• £200 wellbeing budget and enhanced health cash plan
• Sabbaticals, paid volunteering days, gym discounts and cycle-to-work scheme
• Hybrid working, mental health support, digital GP and more

Apply now to lead event product development that’s innovative, strategic and meaningful. Help us shape the future of fundraising—while supporting the future of healthcare.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.

This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.

As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.

You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.

This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.

If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.

What you’ll get from us

We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

#fundraising #headoffundraising #charity #funding #partnerships

Job Title: Team Lead - Member and Supporter Experience

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London)

Interview Date: 5 August 

*This role sits within a pay grade with a pay range of £32,395 to £48,593. The salary on appointment will be set at the lower end of the pay range, to a maximum of £40,494 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.

We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Context and purpose of role

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation.

We are looking for someone with experience in working in high in-bound volume (calls/emails) supporter or customer service environments. The candidate must have experience in handling multiple enquiries across different channels and ideally in coaching, mentoring or supervising others.

Key Responsibilities:

Team Leadership and Coaching

• Manage the Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching.
• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers.
• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support.
• Co-ordinate key business project delivery within the team, liaising with other teams, coaching the team, and supporting delivery.

Supplier and Project Management

• Manage relationships with key suppliers, including our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures.

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget.

• Proactively identify new solutions or efficiencies to improve working practices.

Operational Oversight

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota.
• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines.
• Lead the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles.
• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making.

High standard supporter care

• Support the team daily in answering incoming enquiries as part of the role.
• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.
• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement.

Cross-Team Collaboration and Advocacy

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements. 
• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues.
• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities.
• Attend project planning meetings to ensure high-quality supporter care and brief the team on new projects.
• Play an active role in key business projects championing the supporter voice.

Continuous Improvement

• Demonstrate a proactive approach to improving processes, reducing response times and enhancing supporter satisfaction.
• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders.

Volunteer and Digital Engagement

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively.
• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts.

Other

• Undertake such other duties as may be reasonably required of the post.

The Person

Knowledge, Skills and Experience

Essential:

• Experience in working in a high in-bound volume (emails/call) customer or supporter experience environment
• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members.
• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.
• Excellent interpersonal and communication skills, including the ability to write to a high standard.
• Strong numerical skills and the ability to use and interpret data.
• Ability to adapt style, tone and content to a relevant audience.
• Experience delivering excellent supporter or customer care
• A team player, able to develop collaborative, strong and effective working relationships.
• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.
• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).

Desirable:

• Interest in walking and/or being an advocate for the outdoors and natural environment.
• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment
• Experience working within or alongside fundraising or membership teams.
• Experience in providing insight and reporting in a supporter or customer facing environment.
• Experience in working with volunteers, with an understanding of volunteer motivations and needs
• Knowledge of relevant regulatory and legal requirements that impact charities.
• Experience working with third party suppliers.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.
• Empathetic and patient, with a genuine desire to help members and supporters.
• Positive and professional attitude.
• Proactive and self-motivated with the ability to work independently.
• Adaptable and flexible in a fast-paced environment.
• Strong sense of responsibility and accountability.
• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors. 

 Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.