Digital Learning Manager Jobs in Westminster, Greater London

Neighbourhood Watch Network (NWN) is the representative charity for the Neighbourhood Watch movement across England and Wales with over 2.3M members and 60,000 volunteers. We are the largest volunteer led crime prevention and community development charity in the UK. Neighbourhood Watch Network supports and represents the successful grass roots, volunteer led group of organisations under the Neighbourhood Watch brand. We are funded by the Home Office, charitable trusts and foundations, donations and sponsor organisations in the private sector.

Neighbourhood Watch was founded on the premise of bringing people together as neighbours and communities to help prevent crime and all the evidence suggests that the need for this today is as great as it has ever been.

We have received funding to start several new projects, and now need a Finance Officer to join the Finance Manager in a small finance team to support the growing organisation. The Finance Officer will also support the wider team with expenses, reviewing their spending verses their budgets, and will help manage the online shop.

Vehicles for Change (T/A RevoLOOtion) is a thriving charity founded in 2018 providing fully accessible mobile toilets to festivals, shows, outdoor events and sporting fixtures across the UK.

This is a vital support service for those with disabilities and serious health conditions to participate in events that would be difficult or impossible to attend otherwise.

The Chief Executive Officer will work to deliver the vision, mission and strategic goals of organisation alongside the Trustee Board.

We are searching for someone with proven experience of leading service organisations including business development, operations, finance and HR. Our key future priorities include expanding and modernising our mobile loo fleet, as well as building our off-season business offer.

This is an exciting opportunity for an individual with enthusiasm, drive and a desire to help change the world for the better.

Age UK Wandsworth is an independent local charity. We've been working in the local community to help older people for over 60 years. We have dedicated staff and over 300 volunteers helping us to deliver services and activities for older people in Wandsworth.

An opportunity has arisen to join our growing Community Engagement Team assisting older people and/or vulnerable adults to improve or maintain their overall wellbeing and stay independent for longer whilst enabling them to retain, gain or regain independence.

The Community Engagement Project Assistant role will include delivering groups and activities, hosting events and working with clients in their homes, within our day centre, and in community settings such as libraries, job centres, sheltered accommodation and other voluntary sector organisation hubs.

The service aspires to support, but is not limited to, older Wandsworth residents in the following groups: BAME; dementia; digitally isolated; financially isolated; LGBTQ; socially isolated; women; and those with, or at risk of, mental and/or physical ill health and disabilities.

What we can offer you:

· A vibrant workplace where no day is ever the same

· An experienced and supportive leadership team

· Kind and caring colleagues who work as a team

· A great employer’s pension contribution

· A cycle to work scheme

· An employee shopping benefits scheme

· An employee assistance programme (EAP)

· A friendly hypo-allergenic office dog to play with

Important notes:

Please note that CVs will not be accepted and only full application packs will be reviewed.

Are you a great storyteller with excellent writing skills? Do you have experience in media relations, developing relationships with journalists to secure positive media coverage? Are you passionate about gender, racial and social justice issues? Then this might just be the job for you! 

This is a new role at Wen, with a focus on building Wen's in-house media relations and story gathering capacity while also getting involved in all areas of communications, particularly social media. To help you settle into the role and support your development you will receive mentoring from a PR consultant. 

Part of your role will be visiting Wen's projects and events to gather content, impact stories and case studies for use in the media and on our social media channels. It will also include leading on social media day-to-day, including at Wen events, so you will need experience of running multiple social media channels efficiently.

You will have an interest in Wen’s areas of work and have an understanding of gender, racial and social justice issues at a personal and political level. You will take an inclusive, intersectional feminist and anti-racist approach to your work. This will be vital for engaging on social media and creating stories and content aligned with Wen's values.

Key information

Salary - £35,284 FTE per annum, pro rata (Grade 3)

Contract - 4 days/28 hours per week, Permanent. Tuesday is a core working day for the majority of Wen staff. 

Location - Hybrid working -  One day a week at Wen office in Shoreditch and/or at Wen's local hub in Mile End, London, more in-person days required on an ad-hoc basis. Occasional travel may be required.

Reporting to - Head of Communications and Engagement, Heidi Ringshaw 

Deadline - Sunday 16th June 2024 at 23.59 

Interviews

1st interview - Wednesday 10th July via zoom. 

2nd interview - Wednesday 17th July in person in Shoreditch, East London

Key tasks

Strategic Communication: You will work with the Head of Communications and Engagement to deliver Wen’s Communications Strategy.

Content Creation:  You will actively look for new content ideas and opportunities to collaborate with like-minded individuals/organisations. You will write compelling content, including press releases, articles, blogs and impact stories.​

Media Relations: You will build Wen's in-house media relations capacity, to include developing and delivering media plans, cultivating relationships with journalists and securing positive media coverage in national, local and sector media. You will also brief Wen spokespeople for media opportunities and interviews. 

Social Media: You will lead on the development of a social media strategy, plan and calendar, scheduling organic and paid content and campaigns. You will run Wen's social media channels , engaging with other accounts, communicating Wen’s position on relevant issues.

Digital Comms: You will support Wen's digital communications, including creating content for Wen's website and e-newsletter and help maintain and update Wen's CRM system. 

This job is for you if:

• You have excellent communication skills in spoken and written English.

• You have experience working in media relations and/ or social media management.

• You have demonstrable experience developing relationships with journalists and devising and implementing media plans, to secure media coverage.

• You have experience running social media channels for an organisation or individual, able to respond to comments and proactively engage on relevant posts. 

• You are able to write social media content, press releases, blogs, articles and case studies, translating complex themes into accessible content. 

• You can analyse and evaluate communication performance and metrics.

• You have experience or a commitment to taking an inclusive, intersectional feminist approach to communications.

At Ambitious about Autism, we're currently looking for an Education Training Consultant to join our team.

You'll work within the Training and Consultancy team to deliver both in person and online training to predominantly education professionals, with the primary purpose of delivering and expanding on AET (Autism Education Trust) training contracts.

You'll possess sound knowledge and expertise in the field of autism and education, specialising in delivering training and knowledge to support autistic young people. You'll support both education setting and organisations to become autism confident, providing interactive, captivating training both in-person and virtually.

You'll provide consultancy services to education setting to include advising on practice and policy, complete workplace assessments and support in achieving autism confidence. You'll contribute to the creation and delivery of digital learning content to be utilised by external organisations, including employers and corporate clients, health and social care and education sectors.

We are looking for someone who has:

• Substantial experience of delivering training to professionals, parents and other audiences.
• Knowledge and understanding of the challenges faced by professionals working in schools.
• Experience of working with autistic young people, parents/carers and employers.
• An understanding of the challenges faced by autistic young people in the workplace/education setting.
• Ability to design and deliver training and CPD programmes to improve inclusive practice.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The organisation:

We are delighted to be partnered once again with the Royal Marsden Cancer Charity, who raises money solely to support The Royal Marsden, a world-leading cancer centre. They ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. They are seeking a passionate Social Media and Content Officer to join their ambitious team on a permanent basis.

You will be responsible for:

• Supporting on the planning and delivery of organic social media campaigns across all aspects of the charity’s work
• Working with the digital team to create campaigns and communication plans across all channels and aligning with paid activity, email communications and blogs to create a multichannel approach
• Supporting busy content calendars and managing email production schedules
• Working with the digital team, in particular the Digital Officer to bring case studies and supporter stories to life and publicise these across platforms
• Monitoring social channels, responding to their audience and proactively searching for opportunities for conversation and interaction
• Working with patient influencers, celebrities and working with the Social Media and Content Manager to build an influencer network
• Supporting the Social Media and Content Manager in upskilling teams across the organisation, increasing their knowledge and understanding of social content and how to use their channels.
• Monitoring social media trends and spotting opportunities that could build on and develop their audiences and content
• Working with colleagues to think creatively and produce bold, engaging content that works across multiple communications channels
• Working with colleagues and existing data and insights to understand supporters needs and behaviours.
• Safeguarding the integrity of The Royal Marsden’s Cancer Charity’s communications programme, ensuring it complies with data protection regulations and any other applicable legislation
• Analysing social performance and reporting back to the Social Media and Content Manager and wider team on ongoing performance

Person specification:

• Experience creating content (including Reels for Instagram) for and managing social media channels, including Facebook, Instagram, Twitter, YouTube and LinkedIn
• Experience with social media reporting tools
• Knowledge and understanding of social media best practice and following latest trends
• Excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• Knowledge and understanding of digital technologies, an interest in social media and commitment to continuous professional development and learning
• Ability to communicate, collaborate and build good working relationships
• Ability to work proactively, bringing energy and creative ideas and managing content for different channels concurrently

What's on offer:

This role is offering a salary of £28,000 - £32,000, depending on experience and will be based at either their Chelsea or Sutton site for 2 days a week. This is a fast moving role and applications will close as soon as a suitable candidate is found.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make adjustments to always ensure a fair process.

The Bike Project (TBP) is looking for a Marketing Executive to join the Fundraising & Marketing Team.  This role will focus on delivering marketing activity to help drive fundraising donations, increase income through retail sales, and boost engagement with our audiences. 

This is a key growth area for TBP, and the post holder will have the opportunity to gain hands-on experience in digital marketing across a range of channels, including social media, email, search, and advertising. We are always exploring new avenues for obtaining fundraising income, and this role will work closely with the Marketing Manager to execute marketing campaigns that achieve this goal. The Bike Project has an entrepreneurial culture stemming from our online and physical bike shop, which raises considerable income annually. This post will contribute to encouraging sales through targeted marketing activities. At a key development time in the Marketing function of our organization, it’s an exciting period where we are exploring new opportunities for driving fundraising, income, and engagement. The post holder will be encouraged to harness their creativity to generate new ideas and work collaboratively with the team to execute them.
 

Being a small charity, we work in an agile manner which allows for creative ideas to flourish and new ideas to be implemented quickly. We hold donation sessions weekly out of our London and Birmingham workshops, so there is opportunity to see the impact of your work first hand.

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program. 
 

We particularly encourage applications from disabled, and global majority candidates, and those who have personal experience of being a refugee or the asylum system. 
 

Job description

Background

Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. We empower approximately 1,000 people a month to stay well - and we have the ambition to reach thousands more.

Bipolar does not discriminate on the grounds of sex, gender, age, ethnicity, race or background, consequently it affects everyone, and we estimate that one million people in the UK live with the condition many of whom remain undiagnosed, that's 1 in 50.  The condition also increases the risk of suicide by 20 times.  Bipolar impacts on relationships, missed milestones for young people with their peers, education, economic stability and employment, and creates social and economic problems and debt for those affected through symptomatic overspending.  Therefore, Bipolar UK are working hard to improve diagnosis times and support pathways to enable individuals affected by the condition to live well and fulfil their potential. At the heart of this is our peer support enabling our community to access tools and support to manage their condition.

About the role:

Bipolar UK is delighted to have this post funded through a new grant and we are seeking to recruit a Senior Peer Support Officer to work 3-days per week.

We are looking for an experienced person who is familiar with peer support and lived experience models to support and engage members of our London community who are affected by bipolar from a range of backgrounds.

Your role will include managing volunteers, increasing engagement in local existing support groups and developing new ones.  Working with our self-management trainers to run psycho-education courses.  The role will require you to work across London both online via Teams and Zoom and in-person.

This new post is an exciting addition to our team as we are seeking to increase awareness across racialised and minoritised communities and improve access to peer support for people affected by bipolar commencing with a new steering group.

Bipolar UK is committed to equality and diversity, and we welcome applications from anyone who would like to join a growing organisation with big ambitions and an inclusive approach without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems.

We look forward to hearing from you.

At Ambitious about Autism, we're currently looking for Freelance Training Consultants to support our National Services team.

You'll work within the Training and Consultancy team to deliver both in person and online training to education or employment professionals, dependent on your area of expertise.

You'll possess sound knowledge and expertise in the field of autism and education/employability, specialising in delivering training and knowledge to support autistic young people. You'll support either education setting and organisations to become autism confident, providing interactive, captivating training both in-person and virtually.

You'll contribute to the creation and delivery of digital learning content to be utilised by external organisations, including employers and corporate clients, health and social care and education sectors.

We are looking for someone who has:

• Substantial experience of delivering training to professionals, parents and other audiences.
• Experience of working with autistic young people, parents/carers and employers.
• An understanding of the challenges faced by autistic young people in the workplace/education setting.
• Ability to design and deliver training and CPD programmes to improve inclusive practice.

We are flexible on the number of hours you work. Our training sessions typically last either 1 hour, 3 hours or a full day and you will be paid either on an hourly rate or a day rate, dependent on the type of training that is being delivered.

We do not require a cover letter for this role, so you are welcome to leave this section blank unless you would like to provide some more context around your experience.

If you would like to find out more about the role and the requirements, please contact Emma Allix, Head of Employability and Training.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

About the PVRI
We’re a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease (PVD) - a serious condition that can lead to heart damage and trigger symptoms like breathlessness, chest pain, fatigue, poor growth, fainting, and light-headedness. PVD can reduce both quality of life and length of life, but it isn’t widely recognised or well-understood.

Our aim is to improve clinical care, education, and PVD research. To do this, we bring together an international network of thousands of clinicians, scientists, academics, and industry partners supported by our small team based in Bermondsey, London. Together, we deliver conferences, e-learning, and an academic journal, raise awareness of PVD, and encourage collaboration in research.

About the role
We are seeking a Marketing Officer to help grow and service the charity's international membership, increase the value of our membership offer, increase our income, and deliver our e-learning programmes. You’ll help ensure our members are informed about the latest developments and learning opportunities, and they’re valued for their contributions to the PVRI. No two days are the same. One day, you might be writing content for our website and social media channels, and the next, you might be welcoming respected speakers and attendees from over 30 countries to our scientific webinar.

We are looking for someone with excellent written and verbal communication skills and attention to detail. You’ll need to create successful marketing plans and grow our membership. You will also bring excellent organizational skills and the ability to coordinate high-quality webinars.

If this sounds like you, we can’t wait to hear from you!

What we can offer
We offer a 35-hour working week and flexible working, a positive learning culture, international travel, and opportunities for you to learn and grow in your role. And for those who prefer hybrid working, we’re based in a vibrant, sociable office space close to London Bridge and Borough Market. You will need to be able to travel to London for the occasional meeting.

The PVRI celebrates diversity and is committed to equality and inclusion in our recruitment practices and ways of working. If you’re excited about our mission and can bring talent and enthusiasm to our cause, we’d love to hear from you.

How to apply
To apply for the role, please send us your CV and a supporting statement (max 850 words) outlining what you could bring to the role and referencing the Person Specification. Please send these, together with the Equalities Monitoring Form to Katie Corris by 09:00 on Wednesday 19 June.
 

PVRI is a Registered Charity, number 1127115

The Welfare Adviser will provide high quality specialist welfare benefits and housing advice, information and guidance to our service users, referring them internally and externally for additional advocacy and support as required, following organisational policies and procedures, and ensuring fulfilment of regulatory compliance with our Advice Quality Standard (AQS) accreditation, meeting the standards of quality in the delivery of advice services as required. The post-holder will work closely and collaboratively with other advisers, staff team members, interns, trainees, and volunteers as relevant, providing face-to-face advice, by telephone or other digital media.

Main accountabilities​

1. To provide LAH service users with high quality free specialist welfare benefits advice and guidance on income maximisation, that is accurate, effective, and tailored to their particular needs and circumstances.
2. Manage an adequate caseload of enquiries from LAH service users in a condition of extreme financial need, including those who are homeless  (or on the brink of homelessness).
3. To contribute to the development of LAH Advice Programme, which aims to provide frontline, one-to-one advice and casework in key areas of need for the community, including welfare entitlements, housing, employment and immigration.
4. Other accountabilities (Please refer to full job description document). 

To apply please complete the application form attached to this post and the equal opportunities form and send it via email. 

The YWF Youth Voice Coordinator Role

This role offers an exciting opportunity to coordinate and lead YWF’s revamped youth engagement initiatives. Collaborating closely with our Youth Voice Consultant and the entire team, you will bring passion, creativity, professionalism and ambition to implement our youth voice plans. These plans are informed by a recent review and are supported by a theory of change.  Additionally, you will play a pivotal role in amplifying this work and the voices of young people involved with YWF through our social media platforms.

This position also provides avenues for professional growth and development. By directly overseeing interns engaged in YWF activities, you will gain valuable experience in staff development and play a crucial role in nurturing the next generation of youth leaders! Furthermore, you will acquire experience in YWF’s broader organisational functions, creating opportunities to leverage your expertise in youth engagement to contribute to strategic and operational decision-making within the organisation.

Key roles and responsibilities

Youth Outreach and Recruitment

• Undertake outreach and recruitment efforts to attract a diverse group of young people from the YWF membership to participate in YWF's engagement initiatives (currently known as the Young Ambassadors) - working closely with members and key stakeholders to do so.
• Ensure these strategies and communication channels are youth-focussed, inclusive and accessible.

YWF Youth Engagement Strategy Development & Coordination

• Help develop and coordinate YWF's youth engagement and youth voice initiatives including engaging the Young Ambassadors in a YWF engagement program, workshops, internships, trusteeships, panels, peer-research, grant-making, member visits etc.
• Ensure young people are supported to engage in outward-facing opportunities - events, social media, co-production, member visits.
• Work with the youth voice consultant, young people and key stakeholders to help further develop practices that promote youth empowerment, both within the organisation, the membership and the borough.
• Support internal pathways for the Young Ambassadors into YWF Internships and external pathways into supported paid opportunities within the borough e.g. research, youth consultancy etc.

Social Media

• Work closely with the Marketing & Engagement Manager to communicate the voices and work of young people within YWF through various social media platforms - including supporting young people to gather content.

Internship Oversight

• Support and coordinate YWF  interns - providing guidance, mentorship and direction to ensure effective program implementation - working to integrate and support interns within different areas of the team.

Stakeholder Engagement and Collaboration

• Engage with internal and external stakeholders, including young people, members, staff, volunteers and partner organisations to share best practices, support collaboration and drive forward impactful strategies.

Project Management

• Ensure clear documentation, processes, and policies are in place to support the efficiency and effectiveness of YWF youth engagement initiatives, including supporting the Youth Voice Consultant to develop role descriptions, session plans, and risk assessments and safeguarding.

Grant Making

• Support the Grants Manager in delivering a youth-led grants programme, led by a group of young grant makers

Measuring Impact

• Work with key members of the team, young people and stakeholders to ensure the ongoing effectiveness of YWF’s youth voice initiatives.
• Work with the team to quality - assure YWF’s programmes to ensure programmes meet the needs of young people

What we are looking for

Skills:

Youth Engagement: Proficiency in designing and delivering creative and dynamic youth engagement initiatives, including outreach, recruitment, and sessions. (Essential)

Session planning and delivery: Able to design engaging and creative sessions with young people, that use different methods to keep them engaged, safe and informed. (Essential)

Social Media: Familiarity with social media platforms and digital communication tools for amplifying youth voices and promoting engagement initiatives. (Essential)

Project Management: Strong organisational skills with the ability to manage multiple small projects simultaneously. (Essential)

• Communication: Excellent verbal and written communication skills, including the ability to engage effectively with diverse young people, stakeholders and team members. (Essential)
• Collaboration: Ability to work collaboratively in a team and membership environment, fostering positive relationships and driving collective action towards common goals. (Essential)
• People Management: Skills in developing team members - in this case interns through formal line management (Desirable)
• Monitoring and Evaluation: Skills in creatively getting and reporting feedback from young people and reporting against outcomes. (Desirable)

Experience:

• Youth Engagement: Experience in youth engagement, outreach, and recruitment, ideally within a community or nonprofit setting. (Essential)
• Project Coordination: Previous experience coordinating and managing youth-focused projects or initiatives, including internships, workshops, or events. (Essential)
• Stakeholder Engagement: Track record of successfully engaging with diverse stakeholders, including community members, partner organisations, and funders.  (Essential)
• Supervision and Mentorship: Experience in supervising and mentoring interns or volunteers, providing guidance and support to facilitate their professional development.  (Desirable)
• Event Management: Experience in planning and executing events or activities aimed at youth empowerment, participation, and advocacy. (Desirable)
• Data Analysis: Familiarity with data collection methods and analysis techniques for measuring the impact and effectiveness of youth engagement programs. (Desirable)

Knowledge:

• Youth Development: Understanding of youth development principles, including adolescent development, peer support, and youth leadership, to help inform program design and implementation. (Essential)
• Safeguarding: Knowledge of safeguarding policies and procedures to ensure the safety and well-being of young people participating in engagement activities. (Essential)
• Community Dynamics: Awareness of the social, cultural, and economic dynamics within Westminster and its impact on young people, enabling culturally sensitive and inclusive engagement approaches.  (Desirable)
•  Youth Participation Models: Familiarity with different models of youth participation and engagement, such as youth councils, peer research, and youth-led advocacy, to inform strategy development and implementation. (Desirable)
•  Policy Context: Awareness of local, national, and international policies affecting young people, including education, employment, health, and social services, to advocate for youth-friendly policies and practices. (Desirable)

Characteristics:

• Passion for Youth Empowerment: Genuine commitment to empowering young people and creating opportunities for their voices to be heard and valued in decision-making processes. (Essential)
• Inclusivity: Commitment to diversity, equity, and inclusion, with the ability to create inclusive spaces where all young people feel welcome and respected. (Essential)
• Adaptability: Flexibility and openness to learning and adapting strategies based on feedback, changing circumstances, and evolving youth needs and preferences. (Essential)
• Resilience: Ability to navigate challenges and setbacks with resilience and a positive attitude, maintaining focus on long-term goals and outcomes. (Essential)
• Empathy: Empathetic and compassionate approach to working with young people, recognizing and understanding their diverse backgrounds, experiences, and perspectives. (Essential)
• Reflective Practice: Willingness to engage in reflective practice, seeking feedback, self-assessment, and continuous learning to enhance personal and professional growth in youth engagement work. (Essential)
• Mucking in! – working in a small team with tight resources you will not be shy about helping out with getting things done but in return you will get flexible working arrangements and a fun working environment. (Essential)

An exciting opportunity has arisen for an experienced and highly-organised Operations manager to join us. As our Head of Operations you will be covering HR, IT, facilities, and governance support, and will be responsible for leading the day-to-day internal operations and business activities to ensure the smooth running of the Childhood Trust as well as supporting the delivery of the Trust’s new three-year growth strategy.

You will act as a strong team leader, who motivates and inspires a team, fostering and championing a positive organisational culture. You will join our friendly, hybrid team and be deeply passionate about our mission and vision. You will be someone who thrives in our small charity culture, which is collaborative, innovative and dynamic.

Key responsibilities:

Operations:

• Plan, lead and manage the operational functions of The Childhood Trust, ensuring alignment with the Trust’s mission, strategic goals and growth plan.
• Work with the CEO and the leadership team to develop and implement strategies and ways of working to achieve the Trust’s objectives.

Human Resources and People Development

• Lead the development and delivery of the organisation’s people strategy[LR1] [NM2] . 
• Oversee the Human Resources function, including recruitment, retention, performance evaluation, employee learning and development.
• Foster a culture of diversity, equity, inclusion, and collaboration, nurturing a positive and supportive working environment.

Compliance and Risk Management

• Ensure the Trust operates in full compliance with all relevant legal, regulatory, and ethical standards, including ensuring all staff have necessary training and DBS check requirements
• Identify potential risks and develop strategies to mitigate them effectively.
• Maintain the risk register.
• Maintain strong governance and adherence to best practices in charity management 

​Governance and Reporting

• Support the HR, Finance, Programmes and Fundraising teams, contributing to their work as required. 
• Produce an annual operational plan and monitor weekly, monthly, and quarterly progress against the plan.
• Develop and produce monthly management reports for the CEO
• Produce quarterly operational reports for board meetings.

IT and Office 

•  Coordinate IT support services, including m[HR5] anaging the setup of new starters on various TCT IT and digital platforms and channels.
• Lead on the office move, set up and management

Essential Skills and Experience:

• Senior-level experience, ideally within the charity sector, with a proven track record of driving operational excellence.
• Experience in managing and developing high-performing teams, promoting a culture of collaboration and continuous improvement.
• Experience in translating strategic vision into measurable outcomes and driving results.
• Strong commitment to employee development and growth opportunities.
• Experience managing Human Resources and IT functions.
• Demonstratable understanding of the charity sector

Personal Characteristics

• Highly organised and detail-oriented, with the ability to manage multiple priorities and deadlines.
• Excellent interpersonal and relationship-building skills, with a collaborative and inclusive leadership style
• Proactive and solutions-oriented, with a demonstrated ability to identify and resolve problems.
• Adaptable and flexible, with the ability to thrive in a dynamic and changing environment.
• Strong business acumen and strategic thinking, with the ability to align operational decisions with strategic goals.
• Committed to continuous learning and professional development, with a growth mindset.
• Ethical, with a high level of integrity and a strong commitment to The Childhood Trust’s mission, vision and values.

What we offer in return:

• Competitive salary
• Flexible working
• 25 days annual leave + bank holidays 
• Excellent pension scheme 
• This is a hybrid opportunity, a blend of homebased and office working. Our office for this role is in London, Victoria and you would be expected to attend the office twice a week (Tuesday and Thursday). The role may involve occasional travel and attendance of events in the evening.

Application Instructions:

Please see the application pack for more details and apply via the link on Charity Jobs.

Applications will be reviewed on a rolling basis and interviews will be held from 12th June at our office in Victoria, London.

Coram Shakespeare Schools Foundation is a national cultural education charity that exists to instil curiosity and empathy, aspiration and self-esteem, literacy and teamwork. Through building cultural capital, we give children the confidence to stride onto whatever stage they choose. Our mission is to transform lives through the unique power of Shakespeare.

Contract: One year fixed term contract (with possibility of renewal/extension)

Reports to: Sales and Marketing Manager

Hours: 35 hours per week, flexitime (core hours 10am-4:30pm)

Salary: £24,500

Location: Based at Coram Campus, with options for hybrid working

This is an exciting time to join the Sales and Marketing Team and there is an opportunity to make a real difference within an established national cultural education charity.

The Marketing and Development Officer will support our Sales Team to sell Theatre and Film Festival participation to schools through the production of high-quality written communications and design work. These skills will also be put to use in supporting the charity’s individual giving income stream, wider profile-raising activities, and merchandise sales.

Key responsibilities:

Marketing and communications: Working with the Sales and Marketing Manager, and Programmes Assistant, you'll increase Coram Shakespeare Schools Foundation's profile through our nationwide Theatre Festival, and social media platforms. You'll engage prospective donors with our work and update our audiences through monthly newsletters.

Fundraising: Working with the Head of Coram Shakespeare Schools Foundation, the charity's Fundraising Consultant and the wider Coram Group, you'll help the charity to acquire, engage and steward individual giving donors.

Systems: You'll support the entire organisation through the management and iterative development of Coram Shakespeare Schools Foundation's systems, working with the charity's web developer to upgrade its online presence, and supporting the maintenance of accurate records on Salesforce.

Other: You'll lead on sales of the charity's merchandise, and its partnership with Festival photographers, Splaat Photo. You'll work to support and propose new fundraising ideas and take a key supporting role in the delivery of events throughout the charity's calendar.

Closing date: Friday 14 June 2024 at 12pm

Please note that we will be reviewing applications and scheduling interviews on a rolling basis, so we would advise applying as early as possible.