Digital manager jobs
Dementia Concern is a long-established local charity providing life changing care and support to people living with dementia and their families across West London.
Our mission is simple and vital: to help people live well with dementia, and to ensure that no one faces it alone.
We are entering an exciting new phase. After several years without a dedicated fundraising department, we are ready to rebuild and strengthen our income base, reconnect with the community we serve, and create sustainable funding for the future. This role will be central to that transformation, shaping how we tell our story, engage supporters, and grow our impact.
We’re looking for a Head of Fundraising, someone who can design, develop and deliver our fundraising stratergy. Someone who can innovate and who can combine stratergy, can lean in and has energy to connect with people, and who sees potential everywhere. If you’re motivated by the challenge of shaping something lasting and meaningful, this role offers the chance to make a visible difference, both to the charity and to the lives of people living with dementia.
Reporting directly to the CEO, you will have both the freedom and responsibility to build a thriving, sustainable fundraising function, securing income initially from trusts and foundations and then corporates, philanthropists, individuals, and community supporters.
You will play a key hands-on role, supported by a fundraiser, volunteers, and an experienced and engaged CEO and Board.
Key Responsibilities:
Strategy and Leadership
- Develop and deliver a clear fundraising strategy that diversifies income and builds long-term sustainability.
- Inspire a culture of fundraising across the organisation, empowering staff, volunteers, and trustees to become confident advocates and ambassadors.
- Use the compelling stories of our frontline team and clients to engage, motivate, and retain supporters.
Trusts, Foundations and Corporate Giving
- Lead the development of high-quality, strategic funding applications to trusts, foundations, and corporate partners (typically £20k+).
- Build and manage a sustainable pipeline of prospects, ensuring timely applications and stewardship.
- Line-manage and mentor the newly appointed Trust Fundraiser, supporting their development and success.
Individual Giving and Appeals
- Refresh and strengthen Dementia Concern’s case for support, ensuring a consistent, powerful message across all audiences.
- Design and deliver the charity’s first major appeals — including digital campaigns, local community drives, and postal appeals — to attract and retain individual donors.
- Develop engaging donor journeys and opportunities for people to give regularly, locally, and meaningfully.
Community and Partnership Development
- Reconnect Dementia Concern with its local community through relationship-building, events, and partnerships.
- Represent the charity externally with warmth and confidence, growing our network of local supporters, volunteers, and champions.
- Work closely with the CEO and Trustees to build mutually beneficial partnerships with local businesses, groups, and influencers.
- Oversee the charity’s website and digital presence, ensuring our communications are clear, inspiring, and supporter focussed.
- Lead on campaigns and public relations that raise awareness of dementia and the charity’s impact in West London.
About you:
You will have experience in:
- Trust Fundraising and at least one of the following: corporate partnerships, individual giving, or community fundraising.
- Proven ability to develop and deliver successful fundraising strategies.
- Excellent written and verbal communication skills, able to craft compelling cases for support and inspire others.
- A collaborative, ‘hands-on’ approach comfortable working in a small, dedicated team.
- Strong organisational and project management skills, with the ability to juggle multiple priorities.
- Passion for dementia care and improving the lives of older people and their carers.
- Experience of working in a local or regional charity setting.
- Knowledge of Ealing and/or West London communities. (desirable)
If you would like an exploratory conversation about the role, please do send an email to the above contact (email info visible when you click 'How to apply') and we will be happy to arrange a time to speak with you.
#fundraising #head of fundraising #fundraising stratergy #fundraising management
The client requests no contact from agencies or media sales.
High Trees Community Development Trust is seeking an experienced and dynamic Head of Community Action to join our senior management team and lead one of our core service areas.
This is an exciting and important role within our work, continually shaped by the needs and priorities of the communities we work alongside. While the focus of our Community Action service evolves year on year, it always centres on social action, capacity building, and strengthening community voice.
This coming year will see this work expand rapidly, following High Trees’ successful bid to deliver the local authority contract for capacity building support to voluntary and community sector (VCS) organisations across Lambeth. We are particularly keen to hear from candidates with experience in this area – although more important are the leadership, skills and aptitude to successfully oversee the delivery of this vital workstream. The service also plays a central role in driving forward social action within our flagship partnerships, including Building Young Brixton, the Lambeth Peer Action Collective, and the Lambeth Community Research Network – helping to ensure communities take a leading role in action linked to research and advocacy.
The Head of Community Action leads on a diverse range of areas, which shift each year in response to community needs and opportunities to strengthen civic voice and local infrastructures. In recent years, this has included supporting residents to lead community organising campaigns to improve the built environment, coordinating digital inclusion initiatives during the Covid-19 pandemic, capacity building Tenants and Residents Associations and supporting the creation of local neighbourhood plans that put residents’ voices at the centre of decision-making.
As part of High Trees’ senior management team, the Head of Community Action will not only oversee delivery in their service area, but also help shape organisational strategy, grow partnerships and income, and ensure we work as one High Trees – keeping our practice responsive, collaborative, and always led by community need.
About High Trees
Based in Tulse Hill, High Trees has been rooted in the local community for over 27 years. We delivery community action, employment, education, youth services and community research, working in partnership with local people and local organisations, to build stronger communities and create meaningful change. We are recognised for our collaborative, long-term approach and our ability to adapt and respond to the issues that matter most to local people.
About the role
As Head of Community Action, you will:
- Lead and inspire our Community Action team to deliver high-impact, community-led work.
- Oversee a portfolio of projects and contracts, ensuring they are delivered to time, budget, and quality.
- Drive forward High Trees’ new local authority contract for capacity building support across Lambeth’s VCS.
- Work collaboratively across High Trees and with our partnership projects to support impactful community action and capacity building support.
- Support and develop High Trees’ consultancy and volunteering offer, including corporate social responsibility partnerships.
- Contribute as a member of High Trees’ senior management team, ensuring a joined-up approach across all our services.
About you
We are looking for someone who brings:
- Significant experience in community organising, social action, or community development.
- A proven track record of leading teams and managing complex projects.
- Excellent communication and partnership-building skills across diverse stakeholders.
- A strategic mindset with the ability to balance day-to-day delivery with long-term vision.
- A passion for collaboration, and supporting communities to have a stronger voice.
Why join us? This is a rare opportunity to take a senior leadership role in a values-led organisation at a time of growth and ambition. You will shape meaningful, responsive community action work and be part of a collaborative team dedicated to creating lasting change.
Connecting with people and communities to strengthen skills and build stronger voices.




The client requests no contact from agencies or media sales.
Job Title: Membership and Workforce Assistant
Job Type: Permanent
Hours: 21 hours per week (based on a FTE of 35)
Department: Membership and Marketing
Salary: Pro rata £16,396.78 (based on FTE £27,327.96)
Reports to: Director of Membership, Marketing and Digital
Location: Hybrid – CoSRH Office (London Bridge) and home working.
Who we are:
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a dedicated and organised administrator to support our membership and workforce initiatives. The sexual and reproductive health (SRH) workforce is comprised of doctors, nurses and allied practitioners who deliver high quality care across the UK and beyond. The CoSRH Membership and Workforce Assistant will support the needs of this workforce, supporting the delivery our Workforce Action Plan in partnership with the Director of Membership, Marketing and Digital and the Vice President of Membership and Workforce. You will lead on the administration of regular committee meetings in the Membership and Workforce portfolio, support the progress of key initiatives and coordinate responses to workforce-focused queries from our membership.
The role reports into the Director of Membership, Marketing and Digital.
The role:
Administration of the Membership and Workforce Board of Council
- Lead on administration of the Membership and Workforce Board of Council and its sub-committees, including setting meeting dates, sending invitations, preparing papers, taking minutes and actions, and dealing with queries.
- Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board.
- Supporting the Direct of Membership, Marketing and Digital in coordinating responses to queries from the Membership and Workforce Board of Council.
Administration of key workforce processes
- To act as the main point of contact for clinicians looking to recruit new SRH professionals
o and wish to have their job descriptions reviewed by the CoSRH.
o and require representation from the CoSRH on relevant interviews
- Managing these key processes and ensuring documentation is saved, recorded and monitored.
- Respond to workforce-focused member queries
- Support the effective use of the CoSRH Member Portal for committee support through gaining expert knowledge of the CoSRH Customer Relationship Management (CRM)
- Provide feedback and advice on members’ use of the Member Portal other digital platforms on an ad hoc basis.
Administration and support of the CoSRH Mentoring Scheme
- To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme.
- Provide support as a system administrator, using dedicated member mentoring software to ensure a high-quality mentoring experience.
Other tasks as directed by the Director of Membership, Marketing and Digital
- From time-to-time the role-holder will be required to perform other tasks as reasonably allocated by the line manager.
- This may include responding to general member queries at busy times, with full support and training provided.
You will be:
- Organised and systematic in your approach
- Diligent and commit meticulous attention to detail to tasks
- An excellent communicator
- A proactive and collaborative team worker
- Efficient and able to effectively manage a busy workload
- Flexible and adaptable
- Able to use a range of digital systems to an intermediate level
- Willing to learn about the SRH workforce and training pathways
You will have:
- A-Level or equivalent
- Proficiency in using Microsoft office programmes
- Proficiency in using digital systems (e.g. customer relationship management systems (CRM), Learning Management Systems (LMS) and similar databases)
- Knowledge of data protection and compliance requirements
You will have experience of:
- Committee administration and diary management
- Using a CRM and other databases to manage data and information
- Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
- Good stakeholder and customer management skills
- Working under your own direction
- (Desirable) Knowledge or experience of working in the NHS or in a clinical setting
- (Desirable) Administrative experience in a healthcare environment
Join our team and contribute to the successful support of the SRH workforce, in the UK and around the world, driving positive change in sexual and reproductive healthcare. Apply now and be part of our mission to improve patient care and professional practice.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Childcare vouchers
- Enhanced maternity, paternity & adoption pay
- Free eye tests
To Apply
Deadline for applications is Friday 24th October.
Interviews are likely to take place in early November.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.




The client requests no contact from agencies or media sales.
Are you interested in making it easier for people to get help with their mental health? Manchester Mind are, and in order to do so we are in the process of moving from our home of 35 years to a larger and more accessible city centre location. It is an exciting time. Alongside this we are launching our new and transformational role of Head of Income Generation. Over the last 12 years, we have developed successful and relational fundraising but now we want to bring together an income generation team and are looking for someone to lead this development.
Our building move will enable us to better meet the rising demand for our services and support a sustainable future, and as Head of Income Generation you will play a critical role in ensuring the growth and diversification of our income streams for the ambitious future we have ahead.
You would also be part of a supportive and collaborative team working across the charity.
Position: Head of Income Generation
Salary: £41,556 - £46,006
Hours: 35 hours per week
Base: Manchester Mind, Victoria House, Princess Street, Manchester,
M1 4AX
What is important to us in this role:
· Being able to build consistent and kind relationships.
· Proven track record of developing fundraising income streams.
· Leadership.
· Curiosity.
· Storytelling.
You can download the application documents from our website.
The closing date is 12pm on 27th October 2025 and interviews will take place in the early weeks of November.
Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.
Our purpose is to create a space where mental health comes first.




The client requests no contact from agencies or media sales.
We are hiring a Communications & Marketing Projects Coordinator at London Metropolitan University Students Union!
Salary: £29,500–£33,500 (appointments are made at the lower end of this scale, with opportunities to progress)
Contract: Full Time, fixed term for 18 months (with possibility to extend)
Location: Hybrid, usually 3 days per week in LMSU's Offices (London, Holloway/Aldgate) and 2 days per week working from home, depending on business needs.
We are open to flexible working requests including part time and job shares for the right candidate.
Deadline for applications: Monday 27 October 2025 at 10am
About Us:
London Met Students’ Union is a vibrant, student-led organisation committed to improving the student experience and representing the interests of over 13,000 students. We exist to support students throughout their university journey, from academic advice to social and extracurricular activities. It’s an exciting time to join us - we’re in a period of transition and introspection. We’re proud of the work we do and we’re equally honest about where we need to improve. Our engagement with students is strong in some places, but we know there are gaps. We see this role as key to helping us close them.
Who we are looking for:
Are you a fantastic communicator who can deliver work at pace, in a project-focused way, while juggling multiple priorities? Then we want to hear from you!
We’re looking for someone who understands the importance of great written and visual communications, who will work quickly, in a collaborative team where everyone mucks in. An interest in working with democratically elected student leaders is essential, as well as some experience in creating online content for web and/or social media.
Key responsibilities include:
- Delivering engaging communications projects to spec and on time
- Producing great content, using design tools such as Canva and Adobe Express
- Working with students and student leaders to understand their interests and goals
- Collaborating with others, and overseeing a small team of student staff
What we offer:
- A supportive and inclusive working environment.
- Opportunities for professional development and growth.
- The chance to work alongside a passionate and dedicated team.
- Hybrid & Flexible working opportunities.
- Cycle-to-work scheme, interest-free loans & more!
If you would like to propose a flexible approach to delivering the role please outline this in your cover letter.
LMSU is really committed to maintaining a diverse workforce because we know how important it is to have staff with varied lived experiences and backgrounds that reflect the range of needs from our diverse student community. We welcome applications from everyone, and we want to strongly encourage applications from; people from ethnic minorities, people with a disability, people with dependants, and people who identify as LGBTQ+. We conduct anonymous shortlisting and all of our interview panels have Unconscious Bias Training in order to support the above.
Empowering students to make the most of their time at LMU and transform their lives for the better.

This is an exciting opportunity for an experienced Director-level communications professional with a strong background in knowledge translation of technical information to different audiences internationally.
Reporting to the Executive Director and serving as a member of the Executive Leadership Team (ELT), the Director of Communications & Knowledge Translation will provide strategic leadership for all Health Care Without Harm Europe’s Communications and KT activities. The Director will lead exciting new digital KT initiatives in line with our new Strategy and as a key part of a small, high-performing team working at the timely intersection of health and the environment. S/he will lead and support all of the organisation’s engagement and communication with target audiences, so that they achieve maximum impact on European healthcare policy and practice in support of the organisation’s mission.
The post is for an initial 12-month period, at a critical time of development for the organisation’s communications and KT activities. We intend to make the post permanent thereafter, subject to receiving sufficient funding, and we have high hopes that this will be the case.
Transform the healthcare sector to reduce its environmental footprint, become more resilient, and establish itself as a sustainable development leader
The client requests no contact from agencies or media sales.
We're hiring: Communications Officer
Part-time / £30,000 / Hybrid role
Location - Home based and London
Hours - 3/4 days per week
Salary: £30,000
Our Communications Officer will play a pivotal role at a key moment for IVAR, with communications at the heart of our new strategy. With charities experiencing mounting pressures and complexity, this role is central to ensuring IVAR’s work is clear, accessible and has the greatest possible impact.
You will work closely with the Director of Communications to make our research engaging and usable – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network. We’re looking for someone who brings creativity, energy and curiosity to how we share ideas, experiment with new tools and formats, and connect more people with IVAR’s mission.
This is a hands-on role in a small but mighty team. If you thrive on combining creativity with delivery, enjoy working collaboratively, and are motivated by strengthening the voluntary sector, we’d love to hear from you.
About us
At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. Through our projects, we listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.
About the role
As Communications Officer, you will help us put communications at the centre of our new strategy. You’ll work closely with the Director of Communications to make our research clear, accessible and compelling – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network.
This is a hands-on role in a small, supportive team. You’ll manage our day-to-day communications, from keeping our website and LinkedIn up to date to writing, editing and proofing high-quality content across blogs, newsletters and reports. You’ll also help us translate complex research into engaging, usable outputs for busy audiences, ensuring everything we produce is accurate, inclusive and aligned with IVAR’s brand and tone of voice.
About you
We’re looking for a proactive communicator who enjoys trying new things, balancing creativity with delivery, and working collaboratively. You’ll bring:
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Excellent writing and editing skills, with strong attention to detail.
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Confidence with digital channels (especially social media – LinkedIn in particular).
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An interest in visual design and multimedia (Canva, Adobe or similar) – video and audio editing skills are a plus.
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A passion for the voluntary sector, and curiosity about how research can inform change.
In return, you’ll join a small but mighty team where you’ll be supported, encouraged to grow your skills, and work with external partners as well as colleagues.
What we offer
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£30,000 per annum (pro rata for part time)
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0.6–0.8 FTE (3–4 days per week)
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Flexible working options
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Hybrid working – Thursdays are a key working day in our London office (SE11)
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30 days annual leave (pro rata for part time)
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Pension matched to 5%
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Personal and professional development opportunities
How to apply
To apply, please complete an online application by noon Sunday 26th October 2025.
Interviews will be held in person at our London office on Thursday 5th November 2025.
Please submit your CV, a cover letter (maximum two sides), and links to examples of communications work you have delivered. In your cover letter, tell us:
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Why you are applying
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How you meet the person specification
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Your availability to start
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What you would bring to IVAR
We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.
We facilitate collaboration & learning with charities, foundations & public agencies to deliver useful insights that make a difference to communities
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the British Dyslexia Association (BDA), we’re on a mission to create a dyslexia-friendly society where everyone with dyslexia can reach their full potential. As a national charity, we champion the voice of people with dyslexia and influence positive change across education, the workplace, and wider society.
We’re looking for a Fundraising and Events Assistant to join our passionate team and help us deliver impactful fundraising campaigns and memorable events that engage and inspire our supporters.
About the Role
This is a varied and rewarding role where no two days are the same. You’ll play a key part in supporting our fundraising team and helping to deliver high-quality events – from webinars and conferences to challenge events like the London Marathon.
You’ll provide essential administrative and practical support to help grow income, build strong supporter relationships, and ensure our events run smoothly from start to finish.
Location: This is a hybrid role primarily based from home (UK), with the requirement to travel to and work from our office in Bracknell (Berkshire) at least once every two months for campaign and event preparation, and as necessary.
What You’ll Be Doing
Fundraising Support
- Assist with campaigns, appeals, and initiatives like the BDA Lottery
- Support individual fundraisers and challenge event participants
- Help track income, maintain accurate CRM records, and produce reports
- Lead on supporting our London Marathon team
Events Coordination
- Provide logistical and admin support for webinars, conferences, and awards
- Manage delegate communications and post-event feedback
- Support virtual event delivery (Zoom, etc.)
- Take the lead on smaller events and contribute to larger ones
Partnerships & Corporate Support
- Assist with ambassador and corporate supporter communications
- Help manage pledge and bursary admin
- Keep CRM records up to date
Marketing & Promotion
- Work with our Comms team to promote events and fundraising initiatives
- Help prepare campaign materials and monitor engagement
What We’re Looking For
Essential:
- Demonstrable experience supporting or delivering events (paid or voluntary)
- Proven experience managing relationships (e.g. supporters, ambassadors, donors)
- Confident writing stewardship emails and supporter comms
- Highly organised with great attention to detail
- Comfortable using Microsoft Office and digital platforms (e.g. Zoom)
- Willingness to travel occasionally and support events outside regular hours
- A team player with a proactive, can-do attitude
Desirable:
- Knowledge of dyslexia and/or neurodiversity
- Experience in the charity sector or fundraising
- Familiarity with Access CRM, MailChimp, or website CMS
Please review the full job description for complete details about the role, responsibilities, and person specification before applying.
Why Join Us?
- Be part of a small, friendly, and dedicated team making a real difference
- Flexible hybrid working with support for work-life balance
- Opportunities to grow your skills in fundraising, events, and communications
- Help shape a more inclusive world for people with dyslexia
If you're passionate about events, fundraising, and making a positive impact, we’d love to hear from you.
Closing date: 24 October 2025 (noon). We reserve the right to close the vacancy early if a high volume of applications is received, so we encourage you to apply early.
Use of AI in Applications
We value the unique experience and perspective each candidate brings. While we understand that AI tools can be helpful in drafting applications, they can sometimes result in responses that feel generic or impersonal. This makes it harder for us to get a true sense of you.
To help your application stand out, we encourage you to write your responses in your own words. If you do use AI tools to support your writing, please treat the generated content as a starting point rather than a final answer. Make sure your application genuinely reflects your experience and voice.
To change society by removing barriers so that everyone with dyslexia can reach their full potential in education, in employment and in life.
The client requests no contact from agencies or media sales.
JOB TITLE: Director of Fundraising, Marketing & Communications
LOCATION: Flexible, with regular travel to London
RESPONSIBLE TO: Chief Executive
DIRECT REPORTS: Senior Trusts & Grants Manager, Marketing Manager, Fundraising Manager
HOURS OF WORK: Full time, 35 hours per week
DURATION: SALARY / GRADE: £65,000 to £75,000 (dependent on experience) plus benefits
TEAM SIZE: 6 FTE (with growth plans of up to 12 fte by 2030)
JOB PROFILE
ABOUT ADOPTION UK
Adoption UK is the leading national voice for adoptive families. We exist to ensure that every child and young person who cannot grow up with their birth parents gets the right support at the right time – from childhood into adulthood.
Every year, thousands of children in the UK are adopted – most having experienced trauma, loss, or neglect. Adoption transforms their futures, but it is rarely the end of the story. Adoptive families face unique challenges: children struggling to trust, thrive in school, or feel safe; parents battling to secure the right support; young people navigating identity and belonging. Without the right help, too many families reach breaking point. Adoption UK is there to change this. We are a lifeline for families – offering community, advice, advocacy, and practical support. We champion their voices with government and professionals, driving changes in policy and practice so that no adoptive family feels they are facing the journey alone.
With over 6,000 members, strong credibility with policymakers, and a powerful lived experience community, we are uniquely placed to influence change. Our mission is urgent and nationally significant: to ensure that every adoptive family can thrive, and every adopted child has the chance to fulfil their potential.
DIRECTORATE PURPOSE
The Fundraising, Marketing and Communications directorate is responsible for:
• Income generation across trusts and foundations, corporates, major donors, community fundraising, public donations, and legacies, alongside relationships with commissioners and public sector funders.
• Partnership development, engaging businesses, philanthropists, trusts, and volunteers.
• Marketing of services and membership to families, adoptees, commissioners, and professionals in health, education, and social care.
• Awareness raising and thought leadership, ensuring adoption and permanence issues have a strong voice nationally.
Currently a team of six, the directorate has strong ambitions to grow in size and scope, with scope to re-imagine its structure to meet future needs.
THE ROLE
This is a career-defining opportunity to shape the future of fundraising, marketing and communications at a charity of national importance.
As Director of Fundraising, Marketing & Communications you will:
• Build unrestricted income in a competitive funding environment
• Lead the transformation of Adoption UK’s income model, scaling from £500k to £2m+ contribution (by 2030) to organisational income growth from a £4.2m baseline.
• Develop and deliver a bold, integrated fundraising, marketing, and communications strategy.
• Build Adoption UK’s brand and profile with families, adoptees, commissioners, policymakers, funders, and the wider public.
• Inspire, coach, and grow a talented team, embedding a culture of confidence, creativity, and innovation.
• Personally cultivate and steward high-value donor, corporate, and foundation relationships, working with the CEO, Board of Trustees, and ambassadors.
KEY RESPONSIBILITIES
Strategic Leadership
• Lead the design and delivery of a multi-year fundraising, marketing, and communications strategy aligned to organisational priorities.
• Act as a cultural change leader, shifting from risk-averse to confident, outward-facing engagement.
• Contribute fully to the Senior Leadership Team, influencing strategy, governance, and financial planning.
Income Growth & Diversification
• Oversee all voluntary income streams – trusts, major donors, corporates, community/public fundraising, legacies – while also strengthening public sector and commissioning relationships.
• Oversee marketing and growth of membership as a core element of income and impact.
• Deliver long-term growth targets.
• Use and promote data-driven decision-making, supporter journeys, and digital fundraising/marketing effectively.
• Design and deliver a signature annual Showcase event, alongside new products such as a Giving Circle and Corporate Club, ensuring clear ROI and upgrade potential.
• Personally lead cultivation of transformational donor and partner relationships, supported by trustees, ambassadors, and patrons.
• Identify and test new funding streams and partnerships to diversify income and reduce risk.
Marketing & Communications
• Oversee a comprehensive marketing and communications strategy covering fundraising, membership, services, training, campaigns, and advocacy.
• Ensure a compelling and consistent case for support and brand identity across all channels.
• Raise Adoption UK’s national profile with media, commissioners, professionals, and the public.
• Lead digital transformation: CRM upgrade, supporter journeys, analytics, social media, and digital marketing.
• Manage media relations and reputation, including crisis communications alongside the CEO.
Team Leadership & Culture
• Lead, inspire, and grow a team of talented and motivated individuals.
• Model authentic, adaptive, and inclusive leadership – balancing ambition with staff wellbeing.
• Act as a coach and mentor, supporting professional growth and building the next generation of leaders.
• Champion Equity, Diversity and Inclusion and embed values-led behaviours across the team and all external engagement.
• Foster cross-organisational collaboration so fundraising and marketing are understood and supported across Adoption UK.
Financial & Governance
• Lead financial planning, budgeting, and ROI analysis for the directorate.
• Report regularly to CEO and Board of Trustees on progress, opportunities, and risks.
• Lead fundraising due-diligence and reputational risk processes, with regular reporting to Trustee-led committees (e.g. Finance & Risk).
• Ensure compliance with the Fundraising Code, GDPR, charity law, and safeguarding standards.
• Embed robust CRM, data, and analytics to support continuous improvement.
External Engagement
• Act as a visible ambassador for Adoption UK with donors, corporates, trusts and foundations, policymakers, and media.
• In collaboration with the CEO and Chair, direct ambassadors and patrons to open doors, advocate, and steward transformational relationships.
• Represent Adoption UK externally at events, forums, and national platforms.
PERSON SPECIFICATION
Essential
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Significant experience leading multi-stream fundraising, with success in at least two of: trusts, corporates, major donors, public fundraising.
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Experience developing marketing and communications strategies beyond fundraising – including brand, service promotion, membership, campaigns, and digital engagement.
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Track record of delivering growth, innovation, or transformation in income and/or organisational profile.
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Strong people leadership skills: ability to coach, inspire, and develop staff, including senior managers.
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Exceptional relationship-builder – credible with philanthropists, corporates, trustees, commissioners, and media.
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Strategic thinker with financial acumen (budgets, ROI, investment planning).
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Authentic communicator with excellent storytelling ability.
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Commitment to Adoption UK’s mission and values, with an inclusive and collaborative leadership style.
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Demonstrates commitment to equality, diversity and inclusion in all aspects of role at all times.
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Contributes to an open and honest culture
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Supports, encourages, and motivates colleagues.
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Encourages challenge, creativity and innovation.
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Leads by example.
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Values transparency and consistency.
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Understands the role of individual and collective accountability.
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Actively contributes to Adoption UK’s mission.
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Has a clear understanding of other colleagues’ roles and responsibilities
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Shares skills and knowledge.
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Promotes Cross Functional team working.
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Offers outstanding service to members.
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Takes pride in Adoption UK and promotes its values in all interactions with external stakeholders.
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Identifies and uses the most appropriate form of communication.
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Communicates clearly, seeking clarity when unclear and valuing the opinion of others.
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Treats colleagues and other stakeholders with respect, honesty, fairness and courtesy
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Is responsive to colleagues, third party professionals and service users.
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Takes pride in own development.
PERSON SPECIFICATION
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Enthusiastic and committed to achieving high standards and meeting agreed objectives.
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Takes an active interest in recognising professional and personal development needs and priorities within Adoption UK.
Desirable
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Experience in child welfare, family support, education, or adoption.
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Evidence of leading digital transformation in fundraising, marketing, or CRM.
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Existing networks in philanthropy, corporate CSR/ESG, or foundations relevant to Adoption UK’s mission.
This role profile is a guide to the nature of the work required and may involve other such duties as deemed necessary by the Organisation. It is not wholly comprehensive or restrictive. The role profile will be reviewed with the post-holder at significant points for the Organisation.
Postholder is expected to abide by all organisational policies, codes of conduct and practice, and to work within a framework of equal opportunities and anti-discriminatory practice.
The Opportunity
This is more than a fundraising role — it is an opportunity to lead transformational change for a cause of national importance. You will:
• Shape and lead a directorate spanning fundraising, marketing, and communications.
• Deliver transformational income growth and secure Adoption UK’s sustainability.
• Build Adoption UK’s brand and reputation as the national champion for adoptive families.
• Market services, membership, and campaigns so more families and professionals engage with our work.
• Lead cultural change, inspiring a confident, outward-facing, and innovative fundraising and marketing function.
Few roles offer such scope to combine fundraising growth, brand leadership, and culture change in a mission of such national importance. This is your chance to make a lasting impact – on Adoption UK, on your career, and on thousands of children and families across the UK.
Timetable:
The closing date for this role is 20th October 2025. However, Adoption UK reserves the right to end the application period sooner so we would recommend you complete the application form as soon as possible.
Shortlisting will be carried out on 22 to 24 October 2025 and you should be notified of an outcome within fifteen working days of the closing date.
The panel will shortlist based on those applicants who best meet the criteria for the role.
The date(s) scheduled for first interviews will be 3rd November 2025. These dates may be subject to change and applications will be advised in advance should this happen.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.

The client requests no contact from agencies or media sales.
Overview
Software Developer
Where: UK flexible - office space available in major UK cities, but remote-ok. Occasional (~once per quarter) national travel to Leeds office for hackathons, team events etc.
Hours: Full time, 37.5h a week
Full Time Salary: £39,891.91 starting salary; guaranteed increments annually up to £46,683.60 in this band (Based on full time hours, pro rata for part time hours).
Contract Type: 12 Months Fixed term
Responsibilities
Why Change Grow Live?
Change Grow Live are a health and social care charity. We support people in a huge range of difficult situations, including those who use drugs and alcohol, and those whose home life is affected by drugs, mental health and/or domestic violence. We're the largest charity of this type in the country, supporting tens of thousands of people in their own journeys. Hundreds of staff work across our organisation to support some of the most vulnerable people in society. Among the many services we offer are:
- Needle exchanges, both in-person and anonymous
- Screening for blood-borne viruses
- Drug testing for fentanyl, nitazene and other harmful additives
- Prescribing safer alternatives to opioids to reduce harm from street drugs
- Working with local pharmacies to check people have picked up life-saving medication
- Case workers who specialise in helping children and young people
Our technology
We've got complex needs: recording, monitoring and reviewing information about our clients, with their informed consent. Our in-house web application acts as an electronic patient record, a case management system, a quality management system, and more - it's grown over the last 15 years!
We started out with a Perl application, and have improved it aggressively over the years. All our software is deployed using Docker containers using ECS; much of it using infrastructure-as-code tools like Terraform and Pulumi. Our data is stored in a serverless/autoscaling MySQL database.
Newer work is often written in TypeScript, using NestJS and SvelteKit. We’ll use a variety of testing tools in both languages: end-to-end, integration and unit testing are all covered.
We practice a genuinely blame-free culture with incidents/mistakes and always focus our conversations on improving processes, not individual recrimination.
We're looking for compassionate, bold, open-minded software developers to help us build this software. Your efforts will empower frontline professionals carry out their life-saving work.
About you!
An ideal candidate will have some familiarity with SQL: our team write queries often!
We’d love to see candidates with some strong knowledge of HTML and CSS beyond the basics. We don't need you to know any frameworks in particular - but we'd love to see great fundamentals for building on the web, so you should have some experience building applications using JavaScript in the browser.
Debugging and testing experience is a must, in any language - we think that's a highly transferrable skill.
Previous experience with Perl is not a strict requirement. We're happy to show you the ropes - you'll be up to speed in no time!
You should really care about security. You’ll be happy to openly discuss approaches which make the software as safe as possible for people who use our services.
You’ll relish – or at least, enjoy the challenge of - diving into legacy code and documenting, improving and testing the code our users rely on. When you choose to rebuild things, it’s because you genuinely understand the previous solution and its shortcomings.
You'll be a curious, generalist thinker, never limiting yourself to one narrow specialty. As a team, we'll jump from CSS to AWS infrastructure in a day’s work. Of course, we don’t know everything: it's a perfect environment for learning; “I don’t know, let me check” is always a good answer.
What we will give to you:
- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- Several benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities
- Generous Refer-a-Friend Scheme
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.
Salary Range (pro rata if part time)
CGL points 36 to 42 (£39,891.91 - £46,683.60)
ILW / OLW /Fringe
N/A - Outside London Weighting Area
Closing Date
28/10/2025
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
We are looking for an experienced senior manager to lead our strategic communications, external engagement and network development. The post holder will champion The Politics Project’s mission, strengthen its profile, and foster partnerships that help empower young people.
ABOUT THE POLITICS PROJECT
The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy.
The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.
Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.
ABOUT THE ROLE
The Head of Communications and Networks will amplify The Politics Project’s voice, build strategic partnerships and strengthen collaboration across the youth, education and democracy sectors. You will lead on communications, stakeholder engagement and the continued development of the Democracy Classroom Network.
You will oversee a team responsible for communications, partnerships and events, providing leadership and guidance to ensure clear messaging, impactful storytelling and strong, coordinated engagement across the sector. The post holder will combine strategic thinking with strong operational delivery, managing both the external profile of the organisation and the networks that underpin its reach and influence.
Key responsibilities include:
Communications
- Develop and lead The Politics Project’s communications strategy to raise visibility and strengthen reputation.
- Ensure clear, consistent messaging across all channels, including website, social media, newsletters and press.
- Lead media relations, drafting press releases, handling journalist enquiries and identifying media opportunities.
- Monitor and evaluate communications activity to measure reach, engagement and influence.
Partnerships and networks
- Work with the Partnerships Manager and Director to cultivate and manage relationships with key stakeholders across civil society, government, education and youth sectors.
- Oversee the day-to-day running of the Democracy Classroom Network, including partner communications, newsletters and database management.
- Create opportunities for collaboration and knowledge-sharing between organisations, policymakers and institutions.
- Oversee the Democracy Classroom Platform and ensure it continues to grow as a trusted resource hub for teachers and practitioners.
- Act as The Politics Project’s representative and ambassador at external meetings, conferences and events.
Leadership and management
- Lead and mentor the communications and networks team, including line management of the Partnerships Manager, Communications Lead and Programme Coordinator.
- Manage relationships with freelance designers, illustrators and developers.
- Oversee evaluation and monitoring of communications and network activities, producing reports as required.
- Manage budgets and allocate resources effectively for communications, campaigns and events.
- Contribute to the organisation’s strategic planning and cross-programme collaboration.
- Carry out other duties as required in support of the organisation.
This is a fast-paced senior management role in a small but growing organisation. The post includes a six-month probation period and is fixed-term until March 2027, with the potential of extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.
BENEFITS
- 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
- 4% employer pension contribution.
- Professional development and training opportunities.
- Friendly, inclusive and supportive working environment.
ABOUT YOU
You are an experienced communications and partnerships leader who is passionate about democratic engagement and young people’s participation. You will bring creativity, strategic insight and strong relationship-building skills to strengthen The Politics Project’s profile and expand the Democracy Classroom Network.
You will have a track record of managing people and projects, developing communications strategies, and building collaborations across complex stakeholder landscapes. You will be confident in navigating the intersections of education, youth engagement and democracy, and able to balance strategic oversight with hands-on delivery.
Above all, you are a strong leader, communicator and collaborator who can inspire others, think strategically, and deliver tangible results in a fast-paced, mission-driven environment.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that will be provided.
SKILLS AND EXPERIENCE
Essential
- Proven experience in leading communications, external engagement or partnership functions at a senior level.
- Experience managing and motivating teams, including staff and freelancers.
- Demonstrable success in developing and delivering communications strategies that raise profile and influence change.
- Strong understanding of press, media and digital channels, including social media campaigns and storytelling.
- Excellent writing, editing and presentation skills, with the ability to translate complex ideas into accessible content.
- Proven ability to build and maintain networks with diverse stakeholders, including NGOs, policymakers and funders.
- Excellent organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines.
- Strong analytical skills and understanding of data and metrics to evaluate communications impact.
- Confident public speaker and facilitator, able to act as a credible spokesperson and ambassador.
- Proficiency in digital communications tools (social media platforms, email marketing, CMS, analytics tools).
Desirable
- Experience managing networks or coalitions across multiple sectors.
- Experience overseeing digital platforms and online communities.
- Understanding of UK education, youth and democratic engagement policy landscapes.
TO APPLY
Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.
Closing date: 11:30 pm, Sunday 9th November 2025
Interviews: Week commencing Monday 17th November 2025
The client requests no contact from agencies or media sales.
The Commonweal Trust is continuing to develop an exciting project to help activists discover and use the peace and nonviolence resources which make up the Commonweal Collection, an independent specialist library housed securely at the J.B. Priestley Library, University of Bradford..
We are recruiting for a Collection Development Worker to join our team who will work with the print Commonweal Collection and, through development of a digital strategy, increase the use and visibility of the Collection. This post also includes funding for a 60 hour discrete scoping project linking the resources on the Civil Resistance.info bibliography with the physical resources in the Collection. This role will work in collaboration with the Bradford Peace Museum at Saltaire and the J.B. Priestley Library, University of Bradford.
Collection Development Worker: Primary purpose of the role
To manage the Commonweal Collection, including responsibility for digital strategy, in order to provide access to resources for activist individuals and organisations, and increase nonviolent action within movements for positive social change.
Duties and responsibilitie:
The post-holder acts as the main point of contact for the Collection and is resonsible for ensuring it is is up-to-date and accessible. The intial focus of this fixed term contract is to build on work already undertaken with the print collection by scoping a digital strategy linking the Commonweal Collection to the CivilResistance.info website building on its role as a rich source of materials to inspire, support and informactivists seeking nonviolent transformative change.
- To liaise closely with the J.B Priestley Library, including with its Special Collections archive.
- To undertake a discrete scoping project (60 hours) on integrating the work of the CivilResistance.info website and Commonweal Collection ahead of future funding and development.
- To manage, maintain and develop the physical Commonweal Collection and updating the online library management system.
- To develop and implement a digital strategy for Commonweal to ensure Commonweal resources reach national and international audiences.
- To work with the Outreach Worker to develop emotionally engaging resources on nonviolence that speak to a diversity of traditions, so that people learn practical ways to puruse change and maintain hope.
- To update the Commonweal website and its social media/online presence, including responsibility for the Commonweal blog, in collaboration with the Outreach Worker.
- To support the Outreach Worker as needed, to include work with volunteers and maintaining Commonweal's visibility within the Peace Museum premises.
- To ensure that the Collection is engaging and accessible to activists and organisations from diverse backgrounds, with a focus on what nonviolence means to different communities and under-represented perspectives.
- Reporting to the Commonweal Trust board,
- Monitoring and evaluating the use of the physical collecion and online presence.
- Any other tasks which you might reasonably be asked to do,
The client requests no contact from agencies or media sales.
About Morden College
We’re Morden College: an almshouse charity with a proud history of providing homes, support,
and care for older people in south-east London for over 300 years. Today, we’re building on that
legacy with a clear and ambitious strategy focused on enabling our residents to live as
independently, safely, and meaningfully as possible. We aim to create thriving communities
where every person feels known, valued, and supported.
We provide almshouse accommodation and care services to over 250 older people across two
sites in Blackheath and Beckenham, including our care home. Our vibrant and diverse resident
community enjoys a wide range of events and activities, and each site offers welcoming spaces
for socialising, including bars and Café 19 at the award-winning John Morden Centre.
At the heart of everything we do is a commitment to dignity, purpose, and inclusion. We actively
combat loneliness, challenge ageism, and promote healthy ageing. As part of the Morden
College team, you’ll help foster social connection and contribute to a community where both
residents and staff can thrive. We embrace equity, diversity, and technology to deliver
sustainable, high-quality services that make a lasting difference.
Role Overview
We are seeking an organised, proactive, and detail-oriented Property Department
Coordinator to provide high-level executive support to the Director of Property and coordination
across the department. This pivotal role will combine Executive Assistant responsibilities with
departmental coordination, ensuring the smooth running of operations, the effective flow of
information, and the delivery of accurate data and reports to internal and external stakeholders.
You will work closely with the Director of Property and two Heads of Function, whose specialist
teams manage the organisation’s diverse property portfolio. You will play a key role in preparing
materials for the Board of Trustees, coordinating the quarterly Property Committee, and
supporting departmental projects.
You will ensure timely flow of information and reporting between the team and stakeholders,
including SLT, Trustees and suppliers / contractors.
Key Responsibilities
Executive Assistant to the Director of Property
- Manage the Director’s diary, meetings, and travel arrangements.
- Prepare agendas, take minutes of meetings, and follow up actions for key meetings.
- Draft correspondence, briefings, and presentations for the Director.
- Support the Director in tracking actions, deadlines and project progress.
Department Coordination
- Act as the central coordination point across the department, ensuring smooth communication between the Director, Heads of Functions, and their teams.
- Maintain departmental work plans, timelines, and trackers.
- Support tendering processes and analysis
- Manage the adminstration of the Charity’s insurance cover and policy
- Organise internal meetings, workshops, and away days.
- Collate and distribute key documents, ensuring version control and accessibility.
- Other tasks that may be reasonably requested, commensurate with the role.
Data Analysis and Presentation
- Collect, analyse, and interpret data from across the property portfolio.
- Prepare high-quality reports, dashboards, and visual presentations for departmental
meetings and board submissions. - Support the Director and Heads of Function in using data to inform decision-making and
measure performance. - Collaborate with both the Head of IT and the Sustainability and Impact Lead, to develop
the presentation of data for reporting purposes. - Ensure data is accurate, consistent, and compliant with organisational policies.
Board and Committee Support - Coordinate quarterly Property Committee meetings: arrange logistics, prepare and
circulate papers, and take accurate minutes. - Work with the Director to prepare papers and reports for the Board of Trustees.
- Ensure all governance requirements are met in relation to committee administration.
Skills, Experience & Attributes
Essential:
- Strong organisational and time management skills with the ability to manage multiple
priorities, working with various stakeholders. - Experience as an executive assistant, project coordinator, or similar role.
- Confident in analysing data and presenting it in a clear, accessible format, and proficient
in using data management systems such as Microsoft Dynamics, CRM. - Proficient in Microsoft Office (Excel, PowerPoint, Word, Outlook) and comfortable with
digital collaboration tools. - Excellent written and verbal communication skills.
- A collaborative approach with the ability to build strong working relationships.
Desirable:
- Experience in a property, facilities, or asset management context.
- Knowledge of governance processes in not-for-profit organisations.
- Understanding of performance measurement and KPI reporting.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Job title: Quality Partner
- Location: 4 roles available across England and Scotland. Areas of cover include Irvine, Oban, Leicester, Leeds, Oxfordshire, Bristol and Bath.
- Travel: Flexible travel required to support locations and divisional offices (approx. 50% on site)
- Contract: Full-time
- Salary: £43,000.00
Who we are:
We're Affinity Trust. We’re on a mission to drive outstanding, person‑centred support that changes lives. As we grow, we need bold, energetic improvement champions who turn insight into action and ignite lasting change for the people we support.
Why this role matters
You’ll be the spark that lifts standards, reduces risk and embeds brilliant practice. As a visible, trusted Quality Partner you’ll move between locations, coach operational teams, lead improvement projects and make sure the people we support get safe, creative, person-centred support to reach their goals.
If you love solving problems, influencing practice and seeing tangible impact, this is the role for you.
What you’ll do (high impact)
- Lead Quality Assurance visits and audits that spot opportunities and spark real improvement.
- Coach and prepare teams for inspections and contract checks. Be the calm, confident lead pre, during and post‑inspection.
- Own divisional Quality, Performance & Risk meetings. Turn data into clear actions and measurable results.
- Design and deliver high‑energy workshops and working groups that embed best practice and spread learning across the organisation.
- Run focused improvement projects end‑to‑end: plan, coordinate weekly actions, unblock barriers and deliver outcomes.
- Drive person‑centred initiatives that change everyday practice for the better.
- Support investigations, safeguarding and lessons‑learned work. Translate findings into training, guidance and system fixes.
- Build clear process maps, practical guidance and engaging training materials.
- Champion co‑production involving people we support in shaping improvements.
Who you are
- Experienced in regulated support (health, social care, supported living or similar) with strong knowledge of regulation, quality frameworks and safeguarding.
- A confident auditor/inspector who gets great results under pressure.
- A natural influencer and facilitator, skilled at running workshops, chairing meetings and winning buy‑in.
- Data‑driven and practical. You turn insight into simple, actionable plans.
- Project‑savvy: you manage multiple stakeholders and drive actions to completion.
- Flexible, mobile and resilient, comfortable with travel; driving licence desirable.
Why you’ll love it here
- Real impact: see improvements translate into better lives every day.
- Shape national practice: your ideas will influence organisational policy and day-to-day delivery.
- A supportive culture that invests in your development.
- Meaningful, values‑led work.
The benefits you'll receive:
You will have access to a range of benefits that you can mix and match to suit you, such as:
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
About Camden Learning
Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.
The role
In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.
Key responsibilities
Customer support
- The first point of contact for incoming phone calls and the customer service email address
- Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion
Email bulletins
- Compile, proofread and publish key bulletins
- Support the maintenance of accurate contact details in all key contact lists
Website
Ensure website content is accurate and up to date:
- Undertake routine audits of website content with relevant colleagues to ensure it is up to date
- Make updates to website content as required
- Liaise with web design agency if more extensive website changes are required
Meetings, training and events
- Ensure that our online booking system for training courses is accurate and up to date
- Liaise with course leads to confirm training details
- Respond to and resolve queries from attendees and courses leaders
- Book venues for in person training courses, and set up online sessions in Zoom
- Distribute feedback from training courses to course leaders
- Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.
Communications
- Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
- Support colleagues with the design, publication and dissemination of Camden Learning communications.
Other
- Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
- Other tasks as required in keeping with the level of the role
- Act as a leader of social justice who:
- Understands the material and economic and social differences between different groups.
- Works to right the wrongs of marginalised groups.
- Creates safe spaces and opportunities that promote equity between individuals and groups.
- Changes systems, processes, and structures to respond better to the needs of students and the system.
- Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
- Interprets their role as working towards excellence and equity for all.
About you
Skills and Experience
- Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
- Experienced using Wordpress (or similar platform) to update websites
- Excellent attention to detail
- Able to quickly build rapport and gain the trust of our customers and other stakeholders
- Excellent written and verbal communication skills
- Strong organisational and time management abilities
- Desirable – experience of coordinating large meetings, events, and training logistics
- Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
- Desirable - basic design skills for creating communications and social media content
Personal Attributes
- Professional, approachable, and customer-focused
- Highly organised and proactive, with a problem-solving mindset
- Passionate about education and community development
- Proactive and able to work independently as well as part of a team
- Flexible and adaptable to changing priorities
- Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
- Adaptable and resilient, capable of managing multiple priorities
- Commitment to continuous improvement and delivering high-quality services
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
The client requests no contact from agencies or media sales.