Digital Marketing And Communications Manager Jobs in Westminster, Greater London
About us
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund (LDF) we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
The LDF is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Diocese of London (LDF) is seeking a Community Engagement Lead to play a key role within the Children and Youth team, based from Pimlico, London.
Responsibilities
Community Engagement
- Engage stakeholders through various media channels, identifying stories and trends.
- Facilitate learning among churches and ensure they understand available support.
- Use email, social media, and Mighty Leaders for interaction.
- Maintain engagement rhythm with the community.
Content Creation
- Develop content to support Growing Younger initiatives.
- Capture impactful stories from across the diocese.
- Collaborate on shaping narratives and promoting resources.
- Support in capturing project impact and enhancing digital content.
Other duties
- Support diocesan communications featuring C&Y.
- Provide creative input for youth events.
- Coordinate promotion schedules and assist in event management.
- Analyse and report on community engagement impact.
Ideal candidate
Essential
- Qualification in communications or marketing practices, or equivalent.
- Experience managing email lists and social media accounts, including scheduling tools.
- Understanding of communications strategies.
- Empathetic to the mission and values of the Church of England.
- Passionate about youth work.
Desirable
- Experience using graphic design software.
- Experience in communications or marketing roles.
- Experience in running livestreams online or hybrid events.
- Managing real-time / social media platforms.
- Handling marketing data and analytics software.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Benefits
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
Please apply via Pathways by 11 May 2024.
Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.
Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.
This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.
More about Battersea:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.
All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.
Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
What we can offer you:
We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.
Our hybrid working policy:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!
Equality, diversity and inclusion at Battersea:
At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.
As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments.
Closing date: 13th May 2024
Interview date(s): w/c 20th May 2024
If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.
Scope of the role:
The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement.
This is an exciting new role within the organisation and the ideal candidate will be creative, passionate about communications, content and digital and looking to build their expertise in a growing organisation with a global footprint. The role will be varied and the successful candidate will have the chance to work across a variety of key communications activities, with a primary focus on social media.
There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the newly promoted Campaigns Manager who previously fulfilled a similar role.
We offer flexible hours, with a remote team working across the UK.
About Face Equality International:
Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’.
Our mission is to enable the facial difference community to live a life free from discrimination, indignity or stigma. We do this by positioning face equality as a social justice movement.
Responsibilities
-
Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.
-
Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.
-
Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
-
Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.
-
Engagement – Community management and engagement via online channels, including influencer outreach.
-
Monitoring and evaluation – using analytics to track impact.
-
Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested.
Past experience:
-
Experience of producing content for digital channels is essential.
-
Experience of copywriting is essential.
-
Experience of design programs such as Canva or Photoshop is essential.
-
Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.
Knowledge and skills:
-
Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism.
-
Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.
-
Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.
-
IT literacy – knowledge of Word, Excel and PowerPoint are essential.
-
Knowledge of website, social media and newsletter content management systems.
-
Ability to work to tight deadlines, and to prioritise workload.
-
Attention to detail and good organisational skills.
-
Willingness and enthusiasm to learn, and grow as the face equality movement does.
-
Multi-lingual candidates would be an asset to our work.
We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.
The client requests no contact from agencies or media sales.
Salary: £46,698 - £50,000 (London) / £42,373 – £43,419 (National) per annum
Hours: Full time
Contract: Permanent
Benefits:
- 27 days annual leave + statutory holidays + 3 closures days over the Christmas period;
- Flexible working for all staff including working from home / hybrid working, and flexi-time/TOIL scheme;
- Attractive family friendly policies;
- Private healthcare cover;
- Season ticket loans;
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Location: London/Bristol - employees are able to work from home on an arrangement agreed with their line manager
An exciting opportunity has arisen at the National Housing Federation (NHF) for an innovative, dynamic and data-led Marketing Manager to promote our sector-leading conferences and services to our sector. Our growing event portfolio is second to none in the housing world, with the Prime Minister previously addressing our headline event. We also offer a diverse range of services and benefits that help our members do their vital work in communities around the country.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around 6 million people. You can find further information about the NHF on our website.
Could you lead our dynamic marketing team that promotes events and services with social purpose?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Direct and digital marketing experience, including in B2B environments.
- Planning and delivering marketing strategies that meet and exceed incoming targets.
- Analysing and interpreting data to make data-led marketing decisions.
- Managing, motivating and developing staff.
Experience of marketing events is desirable, but not essential.
The successful candidate:
The successful candidate will be able to demonstrate:
- Creating and delivering high-quality marketing campaigns.
- Leading, motivating and managing four people in the Marketing team.
- Shaping messaging and new brands with real autonomy.
- Manipulating and analysing data to inform marketing campaigns and product development.
- Working closely with the Head of Events and Head of Business Development to identify and develop new partnership opportunities, pricing models and income streams that support our social purpose and the long-term sustainability of the NHF.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBT+, and would particularly welcome applications from people in these groups.
Disability confident committed employer
We are a disability confident committed employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please contact Stephanie Green, People Manager with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Uploading your CV and cover letter
If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK / UK VISA Sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 2 May 2024
Interview date: 13 and 14 May 2024
Digital and Social Media Executive
£35,000 - £39,000 p.a. (dependent on skills and experience) plus generous benefits
Location: Hybrid working split between the Foundation’s office in London and home.
Are you fluent in social media and do you thrive on creating content that people actually stop scrolling to watch? Are you passionate about making sure the website has great user experience and building brands? Are you naturally curious and creative?
We’re on the hunt for a Digital and Social Media Executive who is brimming with ideas and has strong understanding of social media. If you like football, that’ll help too.
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
Join our dynamic Brand, Marketing and Communications team and help us with this important mission. You’ll manage and maintain our digital and social media channels and create engaging content to drive reach, positive coverage and increase awareness of our amazing work. This is an exciting time to be joining the Football Foundation and this is a great opportunity if you have extensive experience in a Digital Marketing role to use your skills to support grassroots community sports.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
The Foundation’s goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
The role
As Digital and Social Media Executive, you’ll have a broad and varied role, working with our Marketing and Digital Manager to develop and implement our digital and social media strategy at a critical time for the Football Foundation and for grassroots sports. Working within the Brand, Marketing and Communications Team, you’ll manage and maintain all our digital and social media channels and support the Marketing and Digital Manager in briefing agencies to create engaging content for our channels.
You’ll work with the wider team to plan impactful campaigns, and deliver the digital and social media elements and any email/CRM campaigns. You’ll also produce campaign analysis reports, including your insight, analytics and recommendations. Due to the breadth of the role and the variety of the projects, you can expect it to be an exciting role, with no two days the same.
With the additional investment in community sports facilities, we have a great deal to get done, but how we do it matters too. We’re striving to be an inclusive and diverse organisation which reflects the diverse communities, users and beneficiaries of our work and the outcomes we deliver. Becoming part of the Football Foundation team will give you the chance to deliver a positive impact in every community in England; to help transform lives and communities through great places to play; and to be part of a supportive and inclusive staff team that works hard and plays fair to achieve its goals.
What are we looking for?
We’d love to hear from you if you have extensive experience in a Digital Marketing role, with experience of delivering digital and social media campaigns. You’ll be knowledgeable and up to date on industry trends, with an understanding of how to use marketing techniques to increase the visibility, profile, and reputation of an organisation.
You’ll be really creative, but you’ll also be organised, flexible, able to manage competing demands, and be confident managing a diverse portfolio of projects. You’ll also have strong interpersonal skills, with the ability to build effective working relationships with a broad range of people.
You don’t need to follow football to apply, but you should appreciate the power of sport to change lives and have a genuine interest in using your skills and experience to help the Foundation achieve our charitable and strategic objectives.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £35,000 - £39,000 per annum, dependent on relevant skills and experience.
You’ll start on 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer hybrid working and flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to, and values the principles of diversity, equality and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us at jobs @ footballfoundation .org .uk
How do I apply?
To apply, please follow the steps outlined below:
1. Please send the following to jobs @ footballfoundation. org .uk
o CV
o Cover letter - please highlight briefly and clearly how your skills, abilities and experience equip you for the role, together with your reasons for applying.
The closing date for applications is: midday Wednesday 8 May 2024. First interviews are currently scheduled for Friday 17 May 2024.
All applications received will be shortlisted against the role requirements and person specification. Those most closely matching our requirements will be invited to take part in an online interview.
Due to the volume of applications received for most roles, the Foundation only contacts candidates if they are shortlisted for interview. If you do not hear from us within two weeks of the closing date, you should assume your application has not been successful.
Please note that you must be eligible to work in the UK to apply.
The client requests no contact from agencies or media sales.
Purpose of the role:
The purpose of this role is to manage and deliver an effective email CRM programme for ZSL and its Zoos (London Zoo and Whipsnade Zoo) across the broad range of audience groups (zoo visitors, donors, members, experience bookers, etc.). The aim is to continuously grow customer acquisition, engagement, value and loyalty as part of an overarching Supporter Journey that has the customer experience at its heart.
Your key responsibilities:
- Design and build on-brand email marketing campaigns from end to end. Including copywriting, building emails on Dotdigital, sending campaigns and manage A/B and MVP testing strategy to ensure continuous optimisation of email campaigns.
- Own the overall email campaign plan and delivery, working with audience owners across ZSL to manage email communications, providing guidance and best practice.
- Analyse and segment customer data and maximise this data to deliver effective targeted activity, managing the quality and frequency of messaging. Use this insight to identify opportunities for up-selling or cross-selling programmes.
- Develop and deliver customer data acquisition strategies and ensure all activity is GDPR compliant.
- Work with the Membership Marketing Manager to fully develop, deliver and manage an effective CRM programme for ZSL to build (automated) supporter journeys along the customer lifecycle, driving loyalty and growing the value of each customer and ROI from CRM activity.
- Work with the Digital Marketing Executive to track and analyse campaign results (engagement, conversion rates, web analytics, ROI) to produce regular reports on campaign performance, and continuously implement improvements based on findings.
- Develop strong working relationships with our Ticketing and Systems teams to understand and use Tessitura, our membership and donations CRM platform as well as ticketing and experiences data from SEE Tickets.
- Manage ZSL’s email service platform (currently Dotdigital) including being responsible for managing and maintaining the data within it to ensure that all customer data and communication is GDPR complaint, management of the ESP budget and management of the relationship with the ESP supplier.
ABOUT YOU
Your experience:
- Email CRM programme management expertise
- Consumer marketing communications experience and management of a customer database essential
- Experience with Dotdigital highly desirable
- Working knowledge of HTML desirable
- Experience with CRM platform Tessitura desirable
Your skills and knowledge:
- Strong project management skills and ability to co-ordinate multiple projects and stakeholders and manage competing priorities
- Excellent working knowledge of email service provider platforms, including knowledge of establishing automated programmes
- Experience in content development, including copywriting
- Experience in manipulating customer data with a high attention to detail
- Proven knowledge of the General Data Protection Regulation
- Good analytical and problem-solving skills with strong commercial focus
- Excellent interpersonal, communication and influencing skills
- Excellent Microsoft Excel skills
This post can operate on an agile/blended working model. We’re currently meeting as a team at the office (Regent’s Park) once per week, working from home for the rest of the week. Occasional travel to Whipsnade Zoo will also be required.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
ABOUT US
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
The client requests no contact from agencies or media sales.
Closing Date: 12 May 2024
Ref 6713
Save the Children UK has an exciting opportunity for a creative and tenacious individual with extensive media communications experience to join us as our Senior PR Manager. The successful candidate will work with a variety of internal and external stakeholders working across brand and advocacy campaigns - specifically leading on our Christmas Jumper Day fundraiser.
Please note: This role requires 1-2 days minimum in the office each week.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Senior PR Manager, you will play a crucial role in raising the profile of Save the Children UK amongst key target audiences, by developing and delivering projects that command media attention and coverage. As a member of the PR, Artist & Broadcast team, you will be able to apply your experience working with the media to shape major fundraising and influencing campaigns and build our brand. Some stakeholders you will work with include high profile ambassadors, influencers, and partners. To be successful in this role you will lean on your excellent verbal and written communications skills and have a strong network of contacts to help share the work of Save the Children UK.
In this role, you will:
- Work closely with team members in other departments within Save the Children to provide excellent PR support for delivering Save the Children's objectives
- Develop and execute mass-market PR plans that amplify key strategic campaigns and initiatives across the calendar year, including brand, fundraising and advocacy priorities
- Identify and maximise opportunities to generate reactive media coverage, responding effectively to external events, news and the cultural conversation
- Write, co-ordinate and issue media releases, statements, briefing materials and Q&As, including for high-profile spokespeople and corporate partners, if required
- Develop and nurture close working relationships with journalists (especially those on features, women's, lifestyle, showbiz outlets) across print, digital and broadcast media - including a diverse range of outlets beyond mainstream media
- Represent Save the Children as spokesperson externally, networking and building relationships that support brand building activity in the media.
About you
To be successful, it is important that you have:
- Significant operational experience in mass-market PR, as a print or broadcast journalist, or equivalent professional media communications experience
- Excellent communication skills with the ability to work collaboratively with colleagues and external contacts across diverse cultures, disciplines and time zones
- Solid experience developing and implementing PR campaigns for corporate clients, including cause-related events, co-branded marketing activity, global campaigns
- Excellent working knowledge of the media landscape – including national broadcast and press, women's, showbiz, tabloid and digital media – with a network of journalistic contacts.
- Excellent writing skills, including the ability to write and edit engaging copy for a range of audiences, across traditional and new mediums
- Ability to do ‘on call' rota work at weekends and out of hours
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Sunday 12th May
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The purpose of the role is to drive and deliver our ambitious fundraising strategy in order to support the work of Life. The Individual Giving Manager is responsible for shaping and delivering the end-to-end experience of existing supporters as well as attaining new supporters.
Reporting to the Director of Income Generation and leading the Individual Giving Team, the post holder will work closely with colleagues across the fundraising and marketing teams to; create, test, monitor and evaluate appeals and campaigns, lead on Legacy (and in-memoriam giving) lottery and raffle and other income streams associated with individual giving. The post holder will be working to and reporting on ambitious income and expenditure targets and ensuring that supporters have a positive experience of the charity.
The postholder will lead a Donor Administration Manager to deliver on a positive donor/supporter experience with the aim of retention of current supporters for the long term as well as acquisition of new donors, maximising the potential of all of our supporters. It forms a central part of the overall fundraising strategy, with the ultimate aim of growing our individual giving income to increase the impact of the charity and benefit those needing support in pregnancy, pregnancy loss or in the early years of a baby.
Key Responsibilities:
· Design, develop and implement a cohesive supporter journey strategy focussed on supporter needs and continuous re-engagement
· Champion best practice and stewardship with individual supporters
· Grow one-off donations and regular gifts and maximise the acquisition of new supporters through direct mail and digital marketing
· Co-ordinate all communications and messaging targeted at existing supporters
· Measure performance against campaigns and appeals
· Lead on marketing and communications around Legacy giving and the Legacy and In-Memoriam supporters journey
· Lead on other forms of individual giving income streams such as the lottery or raffles, horizon scanning for new opportunities
· Ensure that CRM data is used effectively across the charity
· Ensure that GDPR policies and procedures are regularly reviewed and updated and adhered to across the organisation
· Support data benchmarking, prospect research and audits as required
· As part of a new organisation-wide approach, identify and embrace new digital opportunities, trends and technologies in relation to supporter experience and direct marketing
Individual giving, core fundraising activity
· Plan, organise and deliver a broad range of ongoing and specific fundraising campaigns and activities
· Regularly review campaign deliverables to ensure targets are on track or adjustments are put in place to mitigate any shortfalls etc
· Regularly report back to the Director of Income Generation on plans and activities
· Lead and manage the Supporter Journeys mapping and implementation programme across a range of channels and products
· Identify and develop key audience segments, in conjunction with the marketing team
· Proactively keep up to date with new trends, technologies and opportunities in relation to supporter experience and direct marketing
· Develop peer networks across the sector
· Responsible for budget management and financial approvals
· As part of ongoing annual operational planning, monitor income and expenditure and draw up relevant departmental budgets
Research & Service Development
· Identify individual giving trends and use this knowledge to continually develop new products for the charity
· In line with GDPR and complying with all legislation and the Code of Fundraising Practice: ensure fundraising and campaigns are insight-led and focused on long-term growth
· Oversee the compliance of third party agencies to ensure activity is carried out in line with the values of Life, the Fundraising Code of Practice and the law
· Input fully into the wider fundraising strategy by working closely with fellow managers and the team as a whole
Information Management
· Ensure data and information systems are up to date and provide an accurate picture of supporter segmentation, communications, preferences, permissions, requests, gifts and pledges
· Create regular and detailed reports to monitor individual giving performance against campaigns and targets
· Support the maintenance of the database to ensure records are updated, procured and implemented.
Personal and People Development
· Ensure personal continuing professional development is maintained, including attending relevant internal and external development training and workshops.
· Ability to manage own objectives and areas of responsibility within charity projects to ensure deadlines and financial targets are met.
· The post holder will be expected to liaise within the team and with key stakeholders as well as supervising specific projects and campaigns.
Line management responsibility for the Fundraising Insight & Database Officers, providing day to day management support, appraisals and objective setting, as well as working with these postholders on their own personal and career development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Furniture Makers’ Company is the City of London livery company and charity for the furnishing industry.
Our role is to sustain a thriving British furnishing industry with a talented workforce delivering high quality products, which supports those in need from within its ranks and those who have served it in the past. We achieve this through three pillars of activity – education, excellence and welfare.
We are seeking an organised and driven individual for a maternity cover to lead on our education and training programme, which is facilitating the growth of a talented workforce by inspiring, connecting and retaining the next generation. This is an exciting and rewarding opportunity to make a real impact, addressing the skills gap in the industry, working alongside young people.
This is a varied role with a significant focus on events and project management, including special events, as well as engagement activities to raise awareness of career opportunities in the industry. This includes driving forward our new 'My Furniture Career' website aimed at 15 – 24-year-olds and attending careers fairs. This role will also involve working with specialist education providers to support the provision of industry specific education and training.
A successful applicant will have demonstratable experience of organising and delivering large scale events, timely and cost-effective project management and financial reporting. You will be able to work independently and with a high level of attention to detail and used to prioritising a complex workload. Experience of working in the sector or in a previous educational role is not required.
Job Purpose
- To be the focal point for implementing all Education and Training activity within the Company, and to report back to the Education and Training Committee to maximise its reach and effectiveness.
- To implement several large-scale national events engaging young people, industry and specialist education providers.
- Oversee and steer the activity around a new website to engage young people with possible careers in the industry, ensuring growing engagement with young people and job posters.
- To administer and deliver several small grant programmes which support furniture and furniture students or those working with said students.
- To support and report quarterly to the Education and Training Committee.
Key Responsibilities
Events
- Young Furniture Makers Exhibition - To plan, organise and deliver the annual one-day exhibition showcasing the best new talent to industry. Securing event sponsorship and working with sponsors during the organisation process to ensure positive relationships. Working with over 70 exhibitors, multiple sponsors and external suppliers to ensure a successful event.
- Young Professional Industry Engagement event programme - To plan, organise and deliver the annual three-week programme of CPD visits for a selected group of participants to industry hosts across the UK. Working with participants and over 20 organisations to schedule and deliver the programme.
- Furniture Making T-Level conference – Working with the Chair of the Education and Training Committee and selected members to plan, organise and implement a one-day conference on the practicalities of overing the Furniture T-Level in an educational setting.
- Organise and attend several regional career fairs and trade shows to promote the education and training initiatives and encourage young people to consider a career in furniture and furnishings.
- Plan and organise the content of an Education and Training slot at the annual Furniture Makers’ HR Conference to highlight key events and programmes.
- Ensure that equality, diversity and inclusion is considered in all aspects of Education and Training events.
Grants
- Administer a small annual grants scheme supporting colleges and universities which provide specialist furniture and furnishing education courses.
- Manage a travel bursary scheme to support exhibitors attending the Young Furniture Makers Exhibition.
Website
- Administer the jobs board featured on the My Furniture Career website, screening and approving posted vacancies as well as liaising with those posting jobs to confirm the status of the vacancy, sharing data once the vacancy expires and collecting feedback data from the poster.
- To work with the Digital Officer to agree a schedule of content for the website and its associated social media.
- Work with the Communications Manager and Digital Officer to promote the use of the website by the targeted audience group as well as the HR community to post vacancies to the jobs board.
- Produce a quarterly report detailing the usage and any highlights regarding the website.
- Report any technical issues to the website provider and liaise with them to fix the issue.
Reporting
- Quarterly reporting on activity and budget to the Education and Training Committee.
- Supporting the Committee Chair by setting up Committee meetings and taking minutes.
- Supporting the Committee Chair with any other administration as necessary related to the Committee.
- Assist with any ad hoc administration as necessary related to the FIESTA Committee.
Miscellaneous
- Assisting the Education and Training Committee Chair with any administration in regard to the Masters Certificate Scheme.
- Send quarterly feedback surveys mentoring participants and collect the data for reporting purposes.
- Work with the Communications and Marketing Manager to promote Education and Training events.
- Keep the Education and Training budget up to date and process all invoices in a timely manner.
- Report back to all event sponsors after any Education and Training sponsored event to keep sponsors updated and aware of the events successes.
Personal Attributes and Skills
- Success in delivering projects and large events against demanding targets and deadlines.
- Excellent administrative track record, with experience with an educational and/or charitable organisation.
- Highly motivated, dynamic, self-starter able to work largely on own initiative.
- Ability to plan, manage own time, work to deadlines and perform effectively under pressure.
- Excellent communications, influencing, negotiation and presentation skills.
- The credibility to deal with people at all levels.
- IT and finance literate.
- Empathy with The Furniture Makers’ Company charitable cause and programme.
- Enthusiasm and willingness to learn are essential: occasionally the post holder will need to perform tasks outside of the formal Job Description.
Benefits include 25 days of annual leave plus bank holidays, a 3% pension scheme as well as hybrid working opportunities.
Interested candidates should submit their CV and a cover letter outlining their qualifications and why they're a good fit for this role. We look forward to reviewing your application and discussing how you can contribute to our team's success.
Please note that we are not a UK visa sponsoring organisation. Therefore, you will need to be able to demonstrate that you have the right to work in the UK if you wish to apply for this role.
We are committed to ensuring transparent and non-discriminatory recruitment and employment. We champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic.
The client requests no contact from agencies or media sales.
Salary: £33,417 per annum plus £5,023 London Weighting (if applicable)
Location: London (Hybrid) or Remote Working
Contract: Fixed Term until the end of March 2025
Hours: 37.5 per week
Closing date: Wednesday 8th May 2024 at 11:30pm
*This role is being advertised as a CRM Executive but on appointment your job tile will be CRM Officer.
Do you have proven experience of working on email platforms utilising complex segmentation and deploying a high volume of emails with dynamic content? Then join Shelter as a CRM Executive and you could soon be playing a vital role at the heart of our CRM team.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Our established specialist CRM function works across the business to develop and coordinate a programme of communication that strengthens our engagement with the people that want to support our cause.
The team play an important role in helping us achieve our target of growing our active and engaged supporter base by leveraging our investment in marketing automation technology (Adobe Campaign) to deliver a greater supporter experience at every touchpoint. The team sits within our Communications, Policy and Campaigns directorate collaborating across the organisation with various stakeholders to help support and achieve our goals.
This is your opportunity to join us and play a key role in our future.
About the role
This is your opportunity to play a part in the day to day running of our CRM team and to really make your mark here at Shelter. You’ll be working closely with the Head of CRM and the CRM Manager, alongside another CRM Executive and will be responsible for delivering our email communications for Shelter, building the data selections and workflows from scratch and utilizing dynamic content, as well as fulfilling data briefs for other channels.
You will be involved in exciting projects that deepen our engagement with our supporter base, and encourage them to take repeat actions. We’ll rely on you to ensure that our communications follow best practice as well as making the most of our personalization capabilities with the aim of increasing our supporter engagement.
You’ll also be the go-to person for expert understanding of how campaigns and supporter journeys should be built within Adobe Campaign as well as understand the data held to ensure it is being leveraged appropriately. Along the way, you’ll get to collaborate with colleagues in Fundraising, Campaigns, Retail, Services, Data Management and Insight, IT and Research as you do all you can to ensure we deliver the very best supporter communications.
About you
To succeed, you’ll need a firm grasp of the CRM tech landscape, including list management, segmentation and dynamic content, with experience of Adobe Campaign, Adobe Classic or a similar platform being essential. We’re looking for substantial experience in a CRM role with significant output and a proven track record of building and deploying complex automated journeys.
You’ll have good understanding of email marketing best practices, and the ability to edit email templates in HTML is desirable. Additionally, experience using Litmus (or something similar), as well as data selection experience, would be desirable.
What is for certain though is that you’re well-organised, have strong attention to detail, and can manage your time effectively as well as being used to building dynamic content within a template and building segments and audiences.
You’ll be playing a big part not only in our team but within the wider organisation as we look to use CRM more and more.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
We will be sharing the interview questions with candidates shortlisted for an interview 3 days before the interview.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.
In this hybrid role, you’ll have the chance to shape, own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.
You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.
You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed.
You must have the right to live and work in the UK.
Campaigns and initiatives
Producing compelling and impactful communications.
- Writing copy.
- Creating and developing content and graphics.
- Publishing on, and assisting with the development of, the GCP website.
Social media
Full responsibility for the social media channels.
- Creating and scheduling posts and content
- Engaging with others and with relevant trends.
- Setting and tracking key performance indicators (KPIs).
Supporter engagement
Keeping supporters and donors informed and involved.
- Crafting and designing compelling emails, with at least 1 email newsletter per month.
- Promoting opportunities for participation – including surveys, volunteering and
- fundraising campaigns.
- Refining segments and user journeys.
Strategy
- Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.
Community events
- Gathering stories and content from participants at our activities in East London.
- Supporting occasional fundraising events.
The client requests no contact from agencies or media sales.
Focused on developing cultural and accessible opportunities for new and existing audiences, building local and long-term relationships, embedding meaningful and relevant ways of working with young people and collaborating with artists, partners, programme team to create impact. Emphasising an audience-centred approach, this new role has been established to develop and deliver new initiatives and engagement projects that bridge the gap between artistic programme and communities.
Key aims include:
• Platform new narratives, underrepresented perspectives and reflective discourse to widen audience engagement
• Futureproof the creative industry for generations to come through inclusive pathways and progression routes – supporting young people that enter the programme to expand and grow skills set and build the talent pipeline.
• To produce programmes that have impact by ensuring effective implementation of the Learning and Engagement and Audience Development strategy.
Strategy
• Deliver on the ICA’s vision and mission, the L&E strategy, audience development targets, increasing reach to work with diverse audiences, working to team targets and SMART objectives. Promote equality and inclusivity in all aspects of work.
• Instigating new collaborative models to engage with contemporary society that leverages the ICA’s assets as a resource.
Programme delivery
• Working closely with the Head of Learning and Engagement to devise and produce ICA’s Learning and Engagement programme, including co-creating with young people on our core youth projects (ICA Creatives and youth forum), monthly talks programme, book launches, symposia, workshops (inc reading groups), residencies.
• Developing programme that is responsive to the artistic programme and audience need.
• Develop and maintain partnerships with institutions including higher education and third sector for collaborative purposes and to grow new audiences.
• Liaise and collaborate with the Bookstore Manager on creating opportunities in line with the talks programme and book launches. 
• Ensure programmes are accessible, in content, language and reach.
• Contracting freelance artists, facilitators, and other collaborators, ensuring they understand and apply the organisation ethos and policies in their approach to work.
• Devising and delivering new online content opportunities, that create programme visibility, promote and target audience reach, including contributing towards digital strategies (in collaboration with comms team).
• Contribute to and participate in a collaborative working environment, including weekly team discussions and other conversations.
Finance Management
• Manage the project budget ensuring both quality control and good value for money, including authorising expenditure via any payment method, tracking all transactions, and tracking actual, committed, and forecast (uncommitted) costs. With oversight from Head of L&E.
• Track income, request sales invoices, and submit a third-party audit trail for all income received.
• Reconcile project budgets and cashflow to our accounting system monthly, in collaboration with the Finance Manager.
Comms & Marketing
• Work to maintain the profile of ICA and our projects.
• Work with the Communications Team to plan and deliver communication and participant recruitment campaigns and implement appropriate strategic marketing for each project.
• Arrange photography and video documentation as necessary.
• Write copy in line with ICA guidelines to promote programme
General Administration
• Ensure all day-to-day project administration is carried out efficiently and appropriately.
• Maintain that all project activity and outcomes are carried out in line with ICA’s policies and procedures, including and not limited to insurance, liability, health & safety, safeguarding, privacy & data protection, access, equity, diversity, inclusion, safer spaces, and anti-racism.
• Work in a sustainable and environmentally conscious manner in the production and presentation of ICA programme.
• Maintaining data collection to contribute towards evaluation, tracking monitoring information to monitor impact.
KEY REQUIREMENTS:
• At least 5 years’ experience of working effectively as a producer in the cultural sector within a participation / learning / engagement context
• A strong track record of producing programmes that respond to audience need and create impact
• Experience working with diverse audiences including young people and communities
• Knowledge of access, diversity, equality and inclusion, anti-racism policies in the cultural sector.
• Growth specific mind-set; adaptive and fresh thinking in new approaches to engage audiences
• Experience of working with artists and supporting them in complex project delivery
• Excellent project management, administrative and organisational skills
• Good numeracy and project budgeting skills
• IT literate and confident across a range of programmes and platforms
• A strong written and oral communication skills with an ability to communicate effectively with a diverse group of people
• Awareness of safeguarding management principles and best practices
• Keen interest in contemporary culture and shifts in generations and society.
This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation.
Are you an ethusiastic and creative individual that enjoys supporting and working with others? Are you interested in championing Action Hampshire's communication activities?
The successful candidate will join our existing communications team and support our communications and engagement. This role will lead on providing senior technical advice, leadership and guidance to the planning, delivery and monitoring of communications activities across the organisation. This includes supporting on elements of our communication activities; newsletter creation, website maintenance, graphic design and social media.
We are looking for someone with a creative eye, good interpersonal skills and excellent attention to detail who can communicate effectively. A key part of the role will involve exploring and implementing a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications (including social media platforms, newsletter, website hits and publication downloads, event attendance).
As a strengths-based organisation, we value the unique contributions each member of our team brings and our organisational culture emphasises coaching and leadership over management. We’re committed to inclusivity, equity and to the wellbeing and safety of our team.
Key tasks include:
- Providing leadership enabling the delivery of high quality, impactful, engaging and informative content for the Action Hampshire website, newsletter and social media platforms
- Provide support and work with our Communications Officer and Communications Administrator to ensure we are alignment with our communications strategy
- Explore and implement a data visualisation tool to efficiently monitor and review the reach and effectiveness of Action Hampshire’s communications
- Work collaboratively with colleagues across the organisation and build relationships with our members and users
For almost 75 years, Action Hampshire has supported communities across Hampshire. Today, our mission focuses on strengthening the voluntary, community and social enterprise sector, supporting communities to raise their voices, and doing all we can to reduce disadvantage and celebrate diversity across Hampshire. Our responsive approach means we work across a wide range of issues relevant to our communities, from increasing the availability of rural affordable housing to ensuring cancer awareness messaging reaches seldom heard communities.
There has never been a more exciting time to join our talented, ambitious and friendly team. Our new 3-year strategy sets out clear goals and actions which we’ll achieve together. Our leadership team are embedding a culture of learning, experimentation and development. Our team is caring, collaborative and driven by our values of being bold, enterprising, informative, and empowering. We very much welcome applications from all members of the community, regardless of age, gender, sexual orientation, ethnicity, faith or disability. We are a Living Wage employer and Disability Confident.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Officer role will report to the Programme Manager and sit within the Programmes Team.
The Programme Officer will be responsible for coordinating and delivering a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget and achieve the desired outcomes and objectives for both the partners and the young people.
You will support others within your team to deliver high quality programmes from programme initiation through to evaluation that will directly contribute to the company's growth strategy and impact.
The Programme Officer will also be a key member of the department and contribute to systems and maximising efficiency, delivering programme coordination to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with our Youth Ambassadors, Facilitator Team and Digital Communications and Marketing team.
The client requests no contact from agencies or media sales.
We’re looking for a creative and confident Content & Communications Coordinator to join our busy Marketing & Communications Team at Imperial College Union. This new role will be key in strengthening our online presence and improving student engagement with the Union. The successful candidate will manage our social media channels and content to drive two-way conversations, to increase awareness of the Union’s work, and help us better understand what they care about.
You will be our in-house journalist; planning and delivering content that speaks to our varied audiences. You’ll build strong relationships across the Union and College, writing creative copy and curating innovative social media content. Using your in-depth knowledge of social media, you will be aware of emerging trends across all platforms and create content that attracts and retains the interest and attention of our members. You will work closely with colleagues across the Union, including our elected Officer Trustees, to support them to reach more students and deliver key messages. This role is integral to supporting the diverse work the Union does – everything from Activities
Our ideal candidate will have a flair for creative writing for a variety of topics and channels, with a strong passion for social media and help develop and embed the Union’s personality and brand. If you’re creative, confident, and self-motivated, this is a great opportunity to make a role your own!
Duties and responsibilities
Content Planning
- To assist in the creation of communications and content plans to support the Marketing & Engagement Manager in the delivery of key Union marketing activity, such as Welcome Week and election.
- In partnership with the Marketing & Engagement Manager devise a social schedule to ensure regular, timely and impactful content across these channels
- Build networks with student groups, the Union’s newspaper (Felix) and external partners to develop opportunities for content collaboration
- Utilise student feedback and engagement with Union content to continue to improve and develop our output and channels
- Work with the Student Officer team to promote their public profiles and provide support on their campaigns.
- Stay up to date with what’s happening across the Union, College, the city and wider student movement to stay current and spot positive PR opportunities and content.
Content Creation & Curation
- Ensure timely, relevant and engaging content for Union channels & platforms, including blogs, website, social media and news
- Write, proof and edit a variety of digital communications across the organisation, such as blogs and web content to ensure brand and tone of voice is consistent and correct
- Attend student events to capture photos and videos content to use for marketing purposes and provide live social media coverage to a high standard
- Work with Designer to turn copy into engaging, high quality assets
- Have your finger on the pulse for all latest trends for the student audience and evaluate their feasibility without audiences and available resources
- Be aware of shareable, engaging content, sourcing content from external channels to build an engaged following and boost our content on social media
- Establish and work with student and staff social ambassadors in gathering stories and content
General
- Regularly monitor and report on content to inform improvements and innovations
- Monitor and moderate social posts and comments and respond or escalate in line with the Union’s Crisis Comms plan
- Support key events throughout the year, including Welcome Week and Elections, when necessary
- Proactively work to ensure the Union’s commitment to diversity and inclusion is expressed in all outputs
Essential requirements
- Experience of developing and delivering communications plans campaigns with clear metrics of success
- Solid knowledge of website analytics tools to help monitor and generate useful reports and insights
- Experience in managing content calendars
- Experience of, or strong understanding of, producing web content and an organisation’s social media presence
- Writing copy, editing, and proofreading for online media, demonstrating excellent attention to detail
- Monitoring the effectiveness of communications activity and able to present appropriate recommendations for improvement and innovation
- Good software knowledge of Adobe Creative Suite (Illustrator, InDesign and Photoshop)
- Strong understanding of social media channels and their tools
- A passion for social media and keen to learn about new technologies and innovations
- Excellent planning and organisation abilities
- A keen eye for detail, layout and visual styles and experience of working according to brand guidelines
- An engaging writing style and the ability to convey complex messages to a variety of audiences
- Confident working to deadlines and keeping colleagues on top of deadline
- Ability to ensure high standards of work and excellent attention to detail
Further information
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within Higher Education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
To apply for the role please complete the online application form.
Closing date: 28 April 2024
Interviews expected to take place 8th and 9th May 2024.
Should you require any further details on the role please contact the People Team.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
The client requests no contact from agencies or media sales.