Digital marketing and events officer jobs

Senior Marketing Performance Officer

 

This role plays an important part in shaping how ARUK invests in marketing. By bringing together marketing campaign performance, audience insight and financial data, the role helps the organisation understand what is driving engagement, income and long-term supporter growth — and where future marketing investment should be focused. This role is ideal for someone who enjoys using data and insight to answer the question: “What’s working in our marketing — and how can we do more of it?”

The wider Marketing Planning team is responsible for ensuring ARUK’s marketing activity is insight-led, strategically aligned and focused on delivering the greatest impact. This role is a key part of that function, helping ensure decisions are guided by evidence and performance insight.

The Senior Marketing Performance Officer will help establish a clear and consistent view of marketing performance across the organisation, translating audience insight, campaign results and marketing data into actionable recommendations that shape future strategy.

The role will help build ARUK’s create a clear and consistent view of marketing performance across ARUK, enabling teams to understand what is driving audience engagement, income growth and long-term supporter value.

This is a real opportunity to help build ARUK’s marketing effectiveness capability from the ground up. The successful candidate will work closely with senior marketing leaders and gain exposure to strategic decision-making across marketing, fundraising and digital teams.

 

Key Responsibilities:

 

 Marketing Effectiveness & Performance Measurement

· Develop a clear view of marketing performance across channels and campaigns

· Maintain the organisation’s marketing ‘single source of truth’ performance dashboard

· Identify opportunities to improve ROI and marketing effectiveness

Audience Insight & Learning

· Working with the Senior Marketing Planning Manager, translate audience behaviour marketing insight into recommendations for marketing strategy

· Support campaign teams with message testing and audience understanding

· Maintain key audience insight resources such as YouGov crunch and manage use across the organisation

· Support the Head of Marketing Planning and Senior Marketing Planning Manager in ensuring all marketing activity is rooted firmly in audience needs and motivations.

Data and Decision Support

· Work with product, CRM, Data and Finance teams to ensure accurate marketing reporting

· Identify gaps in insight or measurement and recommend future approaches

· Help teams embed a test-and-learn culture

Stakeholder Engagement & Upskilling

· Present clear, insightful recommendations to senior leaders and campaign owners to guide investment and planning.

· Support training for teams on how to use insight, performance data and funnel metrics to improve campaign effectiveness.

· Champion a test-and-learn culture across the organisation.

· What Success Looks Like Teams understand what is driving marketing performance

· Campaign planning is informed by robust insight

· Marketing investment decisions are based on clear evidence

· ARUK has a consistent view of marketing performance across the organisation

· Help Strategic Marketing establish marketing effectiveness as a core capability within ARUK.

 

Knowledge, skills and experience needed:

· Strong experience analysing marketing performance data across multiple channels (digital, brand, fundraising, PR, paid media etc.).

· Demonstrable experience designing or implementing measurement frameworks, dashboards, KPIs, or campaign reporting approaches.

· Experience working with audience insight (quantitative and qualitative) and translating this into practical recommendations for campaign planning or proposition development.

· Experience working with analytics, data, or CRM teams to extract, clean and interpret data into marketing strategy.

· Experience presenting insight and performance findings to senior stakeholders, with clear recommendations.

· Ability to interpret complex datasets, identify patterns, and turn evidence into actionable improvements.

· Highly analytical, with strong critical thinking and problem-solving skills

· Able to communicate complex information simply and compellingly.

· Curious, evidence-led mindset — always seeking to understand “what’s working and why”. ·

· Comfortable challenging constructively and influencing decision-making.

· High attention to detail and accuracy.

· Ability to plan and manage multiple insight or analysis workstreams simultaneously.

· Collaborative and proactive — able to work closely with Fundraising, Digital, Insight, Brand, Comms and Data teams

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £36,000 per annum, plus benefits.

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Job Title: Digital Marketing Officer

Reporting To: Marketing & Communications Manager

Salary: £26,848 - £31,439

Hours: 37.5 hours per week

Duration: Permanent

Location: Alder Hey Children’s Charity, Liverpool / Hybrid-working

Job Purpose:

The purpose of this role is to support the planning, delivery and optimisation of Alder Hey Children’s Charity’s digital marketing activity across key channels, reporting to the Marketing & Communications Manager.

This is a hands-on digital role focused on day-to-day delivery, advertising and optimisation across the charity’s digital platforms. The Digital Marketing Officer will play a key role in ensuring digital advertising channels are engaging and effective in supporting fundraising, brand awareness and supporter engagement.

The role works closely with colleagues across Marketing, Fundraising and Communications, and supports the delivery of digital activity set by the Marketing & Communications Manager.

Main Duties/Tasks

Digital Duties:

Content Creation, Management, and Campaign Support

• Creating, editing, and publishing content across the charity’s digital channels (website, email, and ad channels) in conjunction with the Content Creation Officer and Marketing Officers.
• Managing day-to-day updates to the charity websites using the CMS, ensuring content is accurate, engaging and aligned to brand guidelines. Maintain high standards of brand identity across all digital touch points.
• Building and sending email communications using the charity’s email platform, supporting segmentation, stewardship and supporter journeys.
• Supporting the delivery of integrated marketing and fundraising campaigns through digital channels.
• Adapting digital copy for different audiences and platforms, including web pages, email campaigns and digital appeals.

Digital Marketing Optimization, Reporting, and Budget Support

• Optimising and supporting budget monitoring for AI Search, Paid Search, SEO, and Google Grant campaigns.
• Monitoring and reporting on digital performance using analytics and platform insights, identifying opportunities to improve engagement and effectiveness.
• Supporting paid digital fundraising activity by preparing and advising on content, assets, and copy, and assisting with reporting and optimisation under the direction of the Marketing & Communications Manager.

Brand Management, Compliance, and Collaboration

• Ensuring all digital content and activity complies with brand guidelines, accessibility standards, GDPR, and relevant regulations.
• Scheduling and managing organic content in line with agreed plans, adapting content where needed for different channels, working with Marketing Officers to ensure a consistent brand presence.
• Working with internal colleagues and external suppliers or agencies, where required, to support digital delivery.
• Supporting the Marketing & Communications Manager to maintain organised digital systems, content libraries, and workflows.

Other Duties:

• Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
• Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to team development and working collaboratively with colleagues and volunteers.
• Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
• Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
• Any other reasonable duties as required by your line manager.

Closing date: Monday 20th April, 12pm

Shortlisting: Wednesday 22nd April

Interviews: Tuesday 5th May

This is a genuinely exciting time to join our growing team and make a real difference to people affected by gyanecological cancers.

As our Senior Digital Marketing Officer you will be responsible for boosting our income through online engagement, marketing and stewardship. The role includes responsibility for delivering paid advertising across various platforms (currently META, PPC, Reddit and TikTok) driving income through direct gifts, challenge event participation and other income generation activities.

Writing, designing and delivering our supporter emails, and overall supporter journeys, is also a key component of the role, boosting digital engagement with a view to driving additional income over time.

When it comes to this work, you'll be our lead for this area internally but you'll also have the support of our digital agency, who we maintain a close working relationship with, the wider fundraising team and the organisation as a whole. You will also benefit from several years of testing, insight gathering and proven results to build upon.

No formal qualifications are needed and charity sector experience is not a requirement. We encourage everyone with the appropriate skills, experience and potential to apply.

St Mary-le-Bow is seeking a creative and organised Events and Marketing Officer to support the launch and ongoing promotion of a new Thursday evening public talk series and a regular Compline service, designed to engage City workers and visitors to the Square Mile, alongside marketing and promotion to grow congregational attendance at regular and festival services and events. The role will focus on planning, promoting, and delivering high-quality events that connect faith, culture, and contemporary life, while raising the profile of St Mary-le-Bow as a welcoming spiritual and intellectual centre in the City of London.

Yorkshire Wildlife Trust was established 80 years ago and today is one of the UK’s fastest growing charities for nature. We seek to appoint a Digital Marketing Officer to join the communications and public affairs team.

We are looking for a digital marketing expert to lead and boost engagement online, drive footfall to our visitor centres as well as events, and inspire more people across Yorkshire to choose a wilder life. 

This is a role in which you could make a world of difference, by bringing wild experiences to more people through colourful content and stories, leading to positive action for wildlife and driving recognition for our trusted brand. 

Close collaboration with colleagues across the Trust is essential, working with communication, engagement, reserve and visitor services colleagues to promote events, and a growing programme of wildlife-themed festivals and wildlife watching experiences. 

You will have experience of planning and delivering strategy to reach different audiences through channels, as well as creating or commissioning content that reaches audiences with impact. You will have an ability and interest in using analytics to help bring continuous learning and improvement to our activity. 

People tell us that the best thing about working at the Trust is the people and you’ll join a dedicated communications and public affairs team, in the growing fundraising and engagement directorate. 

Yorkshire is home to some of the UK’s most amazing wildlife and wild places but much of it is under growing pressure and facing an uncertain future. We are part of UK wide movement restoring nature, helping people take meaningful action and creating an inclusive society where nature matters. You will have an opportunity to truly make a difference in one of England’s largest regions, to inspire more people to notice, enjoy and take action for Yorkshire’s incredible wildlife and wild places.  

The Digital Marketing Manager is accountable for the delivery and performance of our website, email, SEO, PPC, paid-social and CRM marketing, ensuring all our digital channels are optimised for both awareness and income generation.

This is a hands-on role which will see you deliver key activity as well as lead a small team in prioritising and evaluating work across digital channels, using data and insight to inform decisions. To spearhead and champion our digital marketing transformation, you’ll need to be a results driven and experienced professional, who thrives in a fast-paced environment. Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives.
• Deliver and continually improve how we connect with our audiences, primarily through (but not limited to) strategic use of email, website management, SEO, PPC, paid social and CRM marketing.
• Identify opportunities to maximise online brand awareness, engagement and revenue generation.
• Track, analyse and report on digital performance metrics, owning KPIs for traffic, conversion, income and engagement, as well as providing actionable insights and data to improve and inform digital marketing effectiveness.
• Own website performance by managing content within the CMS, improving user journeys, implementing SEO best practices and using data and analytics to increase visibility, traffic and conversion rates.
• Plan, execute and optimise our paid advertising accounts, including Google Ads and paid social platforms (e.g. Meta), using A/B testing to ensure they are data-driven, cost efficient and deliver ROI and income.
• Lead and deliver email and CRM activity (including building campaigns, managing audiences, segmentation and automation), ensuring data, templates and journeys are optimised for engagement and conversion, using performance and insights to drive improvements.
• Embed a culture of data-driven decision making and bring visibility and transparency to digital marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity.
• Work closely with the Data team to ensure digital and data strategies align and data between digital channels is automated, accurate and can be reported on effectively.
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations and any other applicable legislation.

 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Employee Assistance Program and Lifestyle Savings

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

We will be interviewing for this role on 15th May at our Charity Office based in Birmingham City Centre.

Are you an analyst who is passionate about using data to drive decision making?
We’re looking for a Performance Analyst (Marketing Strategy and Planning) to analyse data to enhance campaign performance, audience engagement and return on investment across our marketing and communications activity.

What does this role do?
As a Performance Analyst (Marketing Strategy and Planning), you will:

• Design and maintain a measurement framework for marketing and communications activity, defining KPIs to measure performance against and regularly reporting on performance across these metrics,
• Identify trends, patterns, insights and performance drivers, and provide recommendations based on data analysis,
• Support the team with testing and experimentation, gathering evidence for various approaches and building an experimentation log,
• Complete econometric modelling, understanding the impact of different marketing activities on brand awareness and income generation, using statistical methods to measure and quantify impact.

Interviews for this role are provisionally scheduled for 22nd and 23rd April 2026, and will take place on Teams.

Could this be you?
To be successful in this role, you’ll need experience of creating KPI frameworks, and a clear understanding of measuring and understanding brand health and management. You’ll need experience of building and implementing econometrics modelling, and strong experience of data handling and building automated dashboards. You’ll have excellent communication skills, with the ability to translate complex data into actionable recommendations for varied stakeholders. A creative, user-first mindset is key, as well as a flexible, continuous improvement focused approach.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

The Project Manager plays a vital role in delivering exceptional Project Management for the major new Salesforce implementation of Marketing Cloud and Data Cloud. This project will improve our Supporter experiences particularly in terms of email journeys. This role takes responsibility of the planning, execution and management of the Salesforce implementation of Marketing Cloud and Data Cloud project.

This strategic project is key to implementing the 10-year organisational strategy, ARUK: Towards a Cure. The post holder will manage the full project lifecycle, from planning and execution through to embedding the new platform, ensuring the project is delivered on time, to scope, and to a high standard.

The post holder is part of a small team at ARUK and from time to time may need to support other colleagues to ensure smooth critical service delivery to the organisation.

This is an 18-month FTC.

 Key Responsibilities:

 

Project Management – Salesforce Marketing Cloud

· Develop a flexible project plan for the Marketing Cloud project that is adaptable to unexpected changes; manage these changes effectively through appropriate stakeholder management and risk planning.

· Build and maintain strong relationships with project team members, internal stakeholders, and third parties, to foster collaboration and drive the successful delivery of the salesforce marketing cloud project.  Manage the relationship with the external implementation partner.

· Drive and monitor project progress against timelines using appropriate project management tools (e.g. Excel, Smartsheet, MS Projects or similar), and ensure stakeholders are updated at key checkpoints; ensure roles and responsibilities are clearly defined and understood from the start.

· Lead and participate in all required project meetings including sprint planning, reviews and retrospectives.

· Apply sound judgement and problem-solving expertise to manage project risks, decisions, and dependencies within the wider organisational context; demonstrate accountability by escalating project risks via appropriate and agreed channels.

· Support the Project Sponsor, Product Owner and Programme Manager with effective decision-making, budget management, and management of dependencies with other digital or organisational workstreams.

· Responsible for assessing and managing the project risk throughout the life of the project

· Manage all project governance and documentation, ensure meetings, actions and decisions are managed and documented appropriately.

· At the end of the project, conduct project closure and review sessions to capture successes and learnings and help ensure project outcomes and the new platform are effectively embedded into business-as-usual (BAU).

Stakeholder Management and Collaboration

· Lead on the development of a stakeholder management plan for the Project Sponsor and Product Owner ensuring it is tailored and maintained throughout the project lifecycle.

· Liaising with the L&D team and internal communications team to ensure suitable change management and communication plans are in place

· Liaise on a regular basis with ARUK’s central Projects & Programmes team, ensuring project plans and approach align with ARUK’s project management approach.

· Work with the Senior DDT Programme Manager to ensure plans and reporting are set up and delivered in line with the wider DDT programme requirements. Build strong professional relationships, trust, and inspire confidence with stakeholders at all levels.

 

Project Management Best Practice

· Adopt and apply appropriate project management methodologies to suit the nature of the project.

· Contribute to the facilitation of project management best practise within DDT Teams

Knowledge, skills and experience needed:

· Project management experience with evidence of successful delivery of complex technology projects including the identification, recording and tracking of expected benefits from the project during the project lifetime.

· Lead, motivate and manage this project, ensuring roles and responsibilities are clear, drawing on the skills, strengths and knowledge of others to ensure deliverables are met.

· Recognised project management qualification or demonstrated relevant work experience that also demonstrates strong negotiation and influencing skills to drive project outcomes.

· Excellent communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and manage sensitive matters with professionalism and discretion.

· Strong planning, organisational, and time management skills, with the ability to manage priorities in a fast-paced, growth environment.

· Excellent problem-solving skills, finding solutions and ensuring the project stays on track.

· Ability to maintain clarity when under pressure and retain focus on the end goal.

· Motivate, manage and pass on best practice in project management to other relevant colleagues.

Additional Information:

Ways of working:

As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £47,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 12th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.

Brief role description:

​

You’ll be joining the Communications team at a busy and exciting time. As we expand our life-changing impact across the UK, we’re looking for a Social Media Officer to amplify our work.

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Leading the charity’s social media presence, you’ll develop engaging content that highlights our services, celebrates the achievements of the people we support, and builds wider understanding of the challenges faced by some within the Armed Forces community. You’ll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.

​

You’ll be passionate about social media and making a meaningful difference. We’re looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.

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You’ll be confident at managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends, and know how to land content that stops people mid-scroll. Experienced at using data-driven insights, you’ll be able to analyse what’s working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.

​

​Interested? Want to know more about the Charity? Check our website - Forces Employment Charity

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Eager to know more the role? Have a look at the Job Description.

​

​What’s in it for you? Check out the Benefits at FEC.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 20 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

​

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

#LI-DNI

Operating as a blended role across the Membership and Marketing and Communications teams, this role will support the day-to-day membership and digital communication functions of the NI.

This role is responsible for membership administration and digital communications including processing and onboarding new members to managing ongoing renewals and maintaining the membership database, managing the delivery of Lunch & Learn sessions, Drop-In sessions and a range of themed technical and non-technical webinars, supporting HQ conferences and managing digital communications, member feedback and related marketing activity that underpins effective member engagement.

This role is critical in ensuring that members receive excellent customer service, timely communication, and accurate information about the institute’s services and benefits to support the organisation’s mission to engage and retain members, ensuring they receive value from their membership and are satisfied with their experience.

This is an excellent opportunity for someone with strong organisational, attention to detail, digital and communications skills with proficiency in database management and who enjoys building connections, creating engaging content, turning feedback into action.

Key Responsibilities:

Membership Administration

· Support the renewals process to ensure prompt collection of membership subscriptions including conducting follow-up campaigns to minimise lapsers. 

· Manage correspondence related to the onboarding process including preparing and sending membership welcome emails, and other communications as appropriate.

· Manage the Membership inbox responding to queries and assigning emails to colleagues or others as necessary.

· Support with the administration of Organisational Members including processing new members, issuing invoices and any other tasks as required.

· Assist with the development and implementation of new membership strategies.

· Other tasks to support the Membership and Business Development Director and Membership Manager as necessary.

Member Engagement and Digital Events

· Coordinate and deliver a structured programme of online events, including:

- Lunch & Learn sessions

- Drop-in member forums

- Themed webinar series covering both technical and non-technical topics

· Manage all webinar logistics, including registration, hosting, and post-event communications.

· Work closely with the Communities Officer and regional branches to promote local and regional events.

· Gather and analyse event feedback and attendance data to evaluate engagement levels and member satisfaction.

Digital Marketing & Communications

· Plan and deliver targeted marketing campaigns to promote membership activities, including a monthly member-focused email highlighting benefits such as mentoring, e-learning, and events.

· Create engaging and relevant content for the NI website, newsletters, and social media channels (e.g. LinkedIn).

· Develop promotional materials and manage a central events calendar to ensure consistent and timely communications.

· Monitor the Communications inbox responding to requests and assigning emails to colleagues or others as necessary

· Collaborate with the Membership and Business Development Director and Marketing and Communications Manager to assist with any other membership recruitment initiatives and campaigns as required.

Data Management & Reporting

• Maintain and regularly cleanse the membership database to ensure all records are accurate and up to date relating to membership and marketing.
• Generate and manage Nuclear Future mailing lists as required.
• Produce analytical reports on membership growth, retention, and engagement.
• Collect, analyse, and present member feedback from surveys and event participation.
• Deliver quarterly reports highlighting engagement trends and insights.
• Apply both quantitative and qualitative data to inform and shape future engagement strategies.
• Ensure full compliance with data protection regulations (e.g., GDPR).

Customer Service

· Serve as a point of contact for current and potential members, answering enquiries via phone, email, and online.

· Provide information about membership benefits, policies, and procedures.

· Resolve membership-related issues or concerns in a timely and professional manner.

General

· Liaise with suppliers and partners where needed to deliver promotional or event materials.

· Support other NI operational activities as required.

Experience and Skills

Essential Experience

· 2–3 years’ experience in membership administration, customer service, event co-ordination or marketing or a similar administrative role, ideally within a non-profit, association, or professional membership organisation.

· Proficient in using CRM or membership management systems, including database management, reporting.

· Experience in administering membership or customer renewals processes.

· Ability to deliver high-quality customer service in a professional environment.

· Ability to write compelling promotional copy.

· Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experience using digital engagement and event tools such as Eventbrite, Cvent, Mailchimp, LinkedIn, and Microsoft Teams.

· Confident in handling data, analysing information, and producing clear, accurate reports.

 

Desirable Experience

• Experience in developing and delivering membership recruitment initiatives and campaigns.
• Experience in analysing member feedback and engagement data.
• Experience working with digital design tools such as Canva.
• Experience working with and supporting volunteer networks or regional teams.

Skills

· Strong organisational and multitasking skills, with a proven ability to manage multiple priorities and meet deadlines.

· Excellent written and verbal communication skills, with a high level of attention to detail.

· Proactive and adaptable, able to work effectively both independently and collaboratively as part of a team.

· Strong problem-solving skills, with the ability to handle member enquiries and concerns professionally and diplomatically.

Personal Attributes:

• Strong interpersonal skills and a customer-oriented mindset.
• Ability to remain calm under pressure and manage multiple tasks effectively.
• A proactive approach to problem-solving and initiative to improve processes.
• High degree of professionalism, confidentiality, and ethical standards.

Location

This role will mainly involve remote working, with occasional travel to events, meetings or conferences (approximately one to two days per month).

Reporting to

Membership and Business Development Director and Marketing and Communications Manager

Anticipated interview dates: 27-29 April

We are World Horse Welfare. For almost 100 years, we’ve been inspiring people to put the horse at the centre of how we think, act and care for them – in the UK and across the globe. We’ll always be there, committed to improving welfare, whatever it takes. Because every horse matters.

We are looking for a creative, enthusiastic and dynamic fundraiser to join our ambitious Individual Giving team as World Horse Welfare approaches its centenary anniversary. Operating across multiple, dynamic income streams and both offline and online channels, this is a chance to join a high performing team and become a key player who will help fuel our revenue generating efforts.

Key Responsibilities:

• Deliver multi‑channel fundraising campaigns from concept to evaluation.
• Create engaging supporter communications and sourcing compelling content across the charity.
• Use data insights to monitor campaign performance to guide future activity.
• Support income generation through effective online shop management.
• Help prepare for and attend events as an engaged and informed representative of the charity.
• Work collaboratively with teams and external suppliers to ensure timely, cost‑effective, supporter‑centred delivery.

About you:
This is a role for someone who thrives on variety, is confident across multiple digital platforms and brings creativity and assurance to managing projects. You’ll be a team player who is trusted to contribute and learn quickly, and you’ll have a proven ability to grow income and deliver successful campaigns. With strong copywriting skills grounded in SEO best practice, you’ll use data to guide decisions, analyse trends and leverage social media to support fundraising. You may be required to attend events around the UK, so the ability to travel occasionally is necessary.

What we offer:

• Generous pension scheme and cash health plan.
• Paid employee sickness absence scheme and compassionate leave.
• Death in service benefit of 4x annual salary.
• Minimum of 31 days holiday pro rata (including bank holidays and a Christmas shutdown).

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.

Closing date: Sunday 12th of April 2026

About The Role
We’re looking for a Marketing Officer to join our thriving Events Marketing team. If you enjoy creating meaningful marketing campaigns, working collaboratively, and using data to make a difference, we would love to hear from you.
In this role, you’ll help plan and deliver primarily digital, multi-channel marketing campaigns that inspire people to take part in our sports, challenge, and mass participation events. Your work will play a direct part in growing our community of supporters and increasing the impact we can have for people affected by dementia.
About the team
You’ll be part of a close-knit team made up of a Senior Marketing Manager, two Event Marketing Campaign Managers, and three Marketing Officers. You’ll report to one of the Marketing Managers and work alongside colleagues across the wider Events team and Income and Engagement directorate.
Your marketing campaigns will bring new participants to our events, and you’ll also be involved in retention strategies to cross-sell our supporters into other fundraising products to build lasting relationships and help them discover other ways to get involved.
What you’ll be doing
You’ll collaborate with teams across the organisation, as well as with our media agency and external partners, to plan, brief, optimise and evaluate marketing campaigns. You’ll keep a close eye on performance and organise evaluations to make sure that we learn as much as possible from every campaign and continuously improve what we do.
You’ll take ownership of your campaign budgets, including setting and tracking spend carefully and working with colleagues to make the most of every pound we spend. You’ll share updates on performance and flag any opportunities or challenges early, helping the team stay on track and maximising the return on investment wherever possible.
Creativity is a big part of the role too. You’ll write engaging marketing copy, research ideas for campaign creative, and work with designers to bring those ideas to life. After each campaign, you’ll pull together insights and recommendations to help shape future activity.
About you

- You have experience delivering multi-channel marketing campaigns, ideally with a digital focus
- You are confident managing budgets and tracking performance
- You are organised and able to manage your time across different projects
- You enjoy working with others and building positive relationships
- You like testing new ideas and learning from results
- You care about making a difference and feel motivated by our cause

Interviews for this position are scheduled to take place on the 20th & 21st April via MS Teams

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

At Your Place, we have one simple goal: to solve homelessness, one person at a time – and this role plays a vital part in making that possible. Based in Newham, where the levels of homelessness are the highest in the country, our work has never been more needed.

We are looking for someone with experience in communications within the charity sector. If you have a passion for telling stories that matter, and are skilled in content creation, social media and email marketing, we’d love to hear from you.

This role is at the heart of our efforts to increase awareness and inspire action through the power of storytelling. You will create compelling content across digital, editorial and creative platforms, helping to engage our supporters, build our community and contribute to the growth of our charity.

Your work will directly support our fundraising efforts and enable us to reach a wider audience, making a lasting impact on the lives of people experiencing homelessness.

People like Darren, who said, "Because of Your Place, I’ve got the strength and the support to progress." Darren, who was living in a shed after losing a loved one, is now in stable housing and completing a course to get a role in construction. His journey is just one example of the many lives we’ve positively impacted. You’ll be at the heart of gathering and sharing these stories in a way that is ethical, trauma-informed and always respectful of the individual’s journey.

Job details 

Salary: £32,965-£39,350 per annum

Contract: Permanent

Hours: Full-time, 37.5 hours per week, Monday to Friday from 9am-5pm. Open to part-time or flexible working requests

Location: Hybrid. 2/3 days per week in East London office (Canning Town, Newham)

Job closing date: Monday 13 April 2026

First‑stage interviews will take place remotely on 15 and 16 April.

Candidates who progress may be invited to a possible second‑stage interview, held in person on 21 April (and 23 April if required).

Key responsibilities:

• Identify and create powerful stories from across the charity, leveraging key moments, events and milestones to raise awareness and engagement.

· Develop and deliver a content plan that brings our mission to life and shares stories across multiple channels and formats.

• Lead social media, web and email marketing activity to inform, engage and motivate supporters to take action.

• Monitor and evaluate communications, using insights to continuously improve content and engagement.

• Create visually compelling assets, (including imagery for socials, reports, leaflets and more)

• Collaborate with fundraising team to ensure content aligns with fundraising goals and drives supporter action, including supporting events and appeals

• Record and update consent for stories, photos and videos, ensuring content is collected and shared ethically and respectfully.

About you:

· A skilled communicator who understands the power of everyday stories.

· Relevant experience in communications within the charity sector

· Exceptional storytelling and communication skills, with the ability to create clear, engaging content

· Creative approach to content creation, with strong visual design skills and understanding of how to tell stories through various media.

· Ability to manage social media platforms (Facebook, Instagram, LinkedIn), use content management systems (e.g. Wordpress) and email marketing platforms (e.g. Mailchimp) to distribute and assess effectiveness of communications

· Highly organised with strong project management skills and the ability to manage multiple priorities.

· Committed to continuous personal development and seeking opportunities to expand your skills.

You can download or request the full job description for more information.

Employee Benefits

We support you so you can do your best work. Here’s some of what we offer:

• Holiday: 25 days leave, rising to 30 with service, plus bank holidays and an extra day for your birthday.

• Health & Wellbeing: Weekly Wellbeing Hour, 2 Wellbeing Days, gym membership reimbursement, 24/7 helpline, cycle-to-work, and more.

• Pension: We match your contributions up to 7.5%.

• Career Development: Training, qualifications and professional memberships.

• Flexible Working: Tailored to help balance work and life.

• Discounts: Access to discounts on shopping, holidays, and events.

Commitment to inclusion

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

As Marketing Manager with strong third sector experience, you’ll oversee the day-to-day planning, production, and delivery of fundraising and awareness campaigns across digital and traditional channels.
You’ll manage timelines, creative workflows, and campaign assets ensuring every message, design, and ad reflects The Zahra Trust’s brand and moves people to give, act, and advocate.
You’ll collaborate closely with internal teams (Fundraising, Programs, and IT), as well as external agencies and vendors, to bring campaigns to life on time, on budget, and with measurable results.
This role is ideal for a hands-on project manager and storyteller who thrives in fast-paced, purpose-driven environments.