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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious and kind team, with plenty of opportunities for learning and development.
About the Digital Officer role:
The Digital Officer is a key member of the Marketing and Digital team. We are a friendly, creative, and supportive team, responsible for raising awareness and growing the brand of The Royal Marsden Cancer Charity, as well as our website, email, social, direct mail, paid advertising and more. This is a particularly exciting time to join our growing team as we shape and improve the charity’s digital approach and prepare to launch a new large-scale capital fundraising appeal.
As Digital Officer you'll work closely with the team and with fundraising teams across the organisation. You will be a key player in maintaining and improving the charity’s digital presence, focussing on website management and web content, keeping our supporters and audiences at the heart of everything you do.
What you’ll be doing
- Supporting the day-to-day management and optimisation of our website and fundraising microsites
- Working with teams across the charity to deliver impactful digital content and fundraising appeals
- Writing deliver engaging, accessible and optimised digital article content to support fundraising activities and key charity objectives.
- Working with the wider digital team to embed and promote digital best practices and deliver training to build digital skills across the organisation
- Managing multiple projects and priorities effectively to ensure the efficient and timely delivery of digital work.
- Supporting with performance measurement and reporting on content and campaign performance using analytics tools.
About you
The successful candidate will need:
- Professional experience using CMS (Content Management Systems) and knowledge of website management, on-page and technical SEO and digital best practice. Knowledge of UX is desirable but not essential.
- Experience using data tools, such as Google Analytics for reporting and identifying actionable insights.
- Excellent copywriting, editorial and proofreading skills.
- Experience in writing for the web or digital channels and creating content tailored to a variety of audiences.
- Ability to communicate, work collaboratively and build good working relationships.
- Strong organisational skills with the ability to work proactively and manage multiple projects concurrently.
The following are beneficial but not essential:
- Experience of digital collaboration and project management tools like Trello, MS teams or JIRA.
- Experience in a similar role within a complex organisation, charity, or health/science organisation.
- Experience of working with contractors, agencies, and freelancers.
- Qualifications, training or demonstrable experience in digital publishing, digital marketing, Google Analytics, SEO, UX, copy writing or similar.
If this sounds like you, we’d love to hear from you!
What we offer
- Hybrid working between home and Chelsea with occasional travel to Sutton
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the blue light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
Inclusion matters
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Carers’ Resource is delighted to be able to advertise a new role to support carers and those they care for. We are seeking:
Marketing & Communications Officer
Hours: 18 hours per week
Salary: £13,621 for 18 hours and up to £28,000 (Full Time Equivalent)
Location: Bradford, Harrogate, or Craven office with some hybrid working
The Role:
We are looking for a creative and motivated Marketing & Communications Officer with at least three years’ experience in digital marketing and communications to help raise awareness of Carers’ Resource, promote our services and strengthen engagement with carers, supporters, partners and the wider community.
This is an exciting opportunity for someone who is passionate about making a positive difference to people’s lives. The successful candidate will play an important role in supporting campaigns, creating engaging content and helping to ensure unpaid carers know where and how to access support.
Working closely with the CEO and colleagues across the organisation, you will help deliver effective marketing and communications activity that reflects the values, voice and impact of Carers’ Resource.
Key Responsibilities
- Develop and deliver engaging marketing and communications activity across digital and print channels.
- Manage and update website content to ensure information is accurate, accessible and engaging.
- Create high-quality content for social media, campaigns, press releases and promotional materials.
- Support the promotion of services, events, fundraising activities and campaigns.
- Help increase awareness and understanding of unpaid carers and the support available through Carers’ Resource.
- Manage and grow social media channels, monitoring engagement and performance.
- Support internal communications and staff engagement activities.
- Produce marketing materials including leaflets, posters, presentations and impact stories.
- Gather and share case studies, testimonials and stories demonstrating the charity’s impact.
- Monitor marketing performance and provide reports on communications activity and engagement.
- Ensure all communications are consistent with organisational branding and values.
- Support the development and maintenance of the organisation’s brand identity and reputation.
- Assist with campaigns to recruit volunteers, supporters and trustees where required.
Person Specification:
Essential
- At least 3 years experience in a marketing/ communications role including creating digital content and campaigns.
- Excellent written and verbal communication skills.
- Experience managing social media platforms and creating engaging content.
- Strong IT and digital skills including website content management systems and Microsoft Office.
- Ability to write for a range of audiences and communication channels.
- Experience producing marketing materials and promotional content.
- Good organisational skills with the ability to manage multiple priorities and meet deadlines.
- Creative, proactive and able to work independently.
- Strong attention to detail.
- Commitment to the values and aims of Carers’ Resource.
Desirable
- Experience working in the charity, health or social care sector.
- Knowledge of digital marketing tools, analytics and email marketing platforms.
- Graphic design or video editing skills.
- Experience working with media and public relations.
- Understanding of issues affecting unpaid carers and vulnerable communities.
Personal Attributes
- Compassionate and people-focused
- Team Player who collaborates with colleagues
- Enthusiastic and creative
- Collaborative and supportive
- Flexible and adaptable
- Professional and approachable
What We Offer
- Flexible and hybrid working opportunities
- Supportive and friendly working environment
- Training and professional development opportunities
- Generous annual leave entitlement
- Pension scheme
- Opportunity to make a meaningful difference to unpaid carers and local communities
Equality, Diversity & Inclusion
Carers’ Resource is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are committed to creating a workplace where everyone feels valued, respected and supported.
Closing date for applications: Monday 15th June 2026
Please submit a covering letter with your CV explaining your fit to the role.
Please submit a covering letter with your CV explaining your fit to the role.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
The client requests no contact from agencies or media sales.
Location: The role is based at the Trust’s office in West Berkshire with a minimum of three days per week expected to be worked at our Newbury office. Flexible working arrangements are available with the understanding that this must meet the objectives of the charity and requirements of the role.
Accountable to: Marketing and Communications Manager
Start date: As soon as possible
Hours of work: Part or Full-time (0.8-1 FTE), 12 month fixed term contract
Salary: Grade 2 (£27,745 - £31,227)
Purpose:
This is an exciting new role supporting the marketing and communications activity within a leading mental health charity.
We are looking for someone who brings creative flair, marketing experience, and a collaborative mindset – plus a passion for digital – to join our talented communications team. You will be an excellent communicator, highly organised, and capable of managing multiple projects simultaneously under guidance, with a strong commitment to delivering an excellent supporter journey for our audiences.
As the Marketing and Communications Officer, your role provides wide-ranging support across the communications function, with a particular focus on content creation, day-to-day management of digital channels, and practical support for campaigns and events.
Key responsibilities and duties:
Content creation
- Create engaging, on-brand digital content, using templates (e.g. Canva), working collaboratively with colleagues to tailor visuals for different audiences and platforms.
- Capture and edit short form video content to effectively promote our work and events.
- Create compelling copy for the website, email campaigns, social media and other digital marketing materials.
Digital communications and website management
- Support our social media activity, including monitoring and responding to comments and direct messages, promptly and appropriately.
- Support the delivery of our email schedule by gathering content requirements from across the organisation and coordinating the approval process.
- Upload and maintain website content using the Customer Management System (WordPress) and manage content within email marketing systems including Dynamics 365 and Click Dimensions.
- Monitor and report on campaign and organic performance against agreed KPIs, providing insight-led recommendations to inform future activity.
Campaign support
- Coordinate the communications briefing process across the organisation to ensure requests are managed efficiently.
- Maintain content calendars and workflows to ensure activity remains on track and visible across the team.
- Support delivery of campaigns by coordinating assets with internal colleagues and external suppliers, including managing print and digital production with suppliers where required.
Other
- Always ensure compliance with data protection regulations, safeguarding, confidentiality and relevant organisational policies and procedures.
- Provide general administrative support across the team, including call handling, stock monitoring and ordering, meeting coordination, and managing shared inboxes.
- Other duties as may be reasonably expected by the Trust, appropriate to the grade and responsibilities of the post.
Person Specification
The successful candidate is likely to have most of the following competencies and experience but not necessarily all. If you feel that you are a strong candidate, please do apply.
Skills required and relevant experience
Essential
- Highly organised and able to prioritise, plan effectively and work to deadlines
- Strong oral and written communication skills
- 2 years + of experience of email marketing and social media
- Experience in marketing/ communications, with hands-on delivery of digital content
- Excellent copywriting and proofreading skills
- Practical design experience using tools such as Canva or Adobe software
- Knowledge of social media platforms and website content management systems (CMSs)
Desirable.
- Experience in the non-profit sector
- Experience using database software or a willingness and competence to pick up this skill quickly
- Knowledge of GDPR requirements
- Experience supporting fundraising or awareness-raising campaigns.
- Knowledge of email marketing systems and analytics tools.
Attainment
Essential
- GCSE English and Maths (Grade 4/C or above) or equivalent by experience
- Proficiency with standard Microsoft Office software
Desirable
- Relevant further or higher education qualification
Personal attributes
Essential
- Solution-minded with a proactive attitude towards any task or challenge
- Professional, enthusiastic and flexible, with a strong willingness to learn
- Great interpersonal and social skills
- Commitment to embedding the values of equity, diversity and inclusion in everything that you do
- Creativity and willingness to try new things
Desirable
- Interest in and awareness of mental health issues
To Apply:
If you would like an informal discussion about the role with our Head of Fundraising and Communications, this can be arranged via email to: recruitment(at)charliewaller(dot)org.
The deadline for applications is 9am Monday 8th June 2026.
We ask that you structure your supporting statement, to clearly demonstrate how your skills, experience and knowledge meet the job description and person specification.
Please try to keep your supporting statement to a maximum of 800 words, excluding headers.
Applications will not be considered without a supporting statement.
You will hear back from us by Wednesday 10th June, and should you be shortlisted, an interview will take place on the week commencing 15th June.
We will provide 50% of the interview questions in advance so that all candidates can perform at their best.
To educate young people and those around them about their mental health and wellbeing.
The client requests no contact from agencies or media sales.
Are you a passionate fundraiser who loves dogs?
We’re looking for a Mass Participation Fundraising Officer to maximise our income from all mass fundraising activity, including sporting, challenge and virtual events, and provide our generous supporters with excellent stewardship and care.
What does this role do?
As Mass Participation Fundraising Officer, you will:
- develop and deliver mass fundraising events, with end-to-end coordination of various in person and virtual events, ensuring supporters are at the heart of all activity,
- effectively market events to audiences, ensuring opportunities to fundraise reach the right audiences and sign-up targets are met,
- monitor KPI’s for mass fundraising activity, ensuring there is return on investment and insights are gathered to drive improvements,
- innovate and come up with new ideas, always striving to find new, creative ways to increase income from events,
- support on event days, ensuring our supporters have an fulfilling, memorable experience, while also managing volunteers and health and safety requirements.
Interviews for this role are provisionally scheduled for 9th and 10th June 2026, and will take place on Teams.
Could this be you?
To succeed in this role, you’ll need experience of developing, planning and delivering excellent supporter journeys, providing an inclusive, engaging supporter experience. You’ll need excellent communication skills, some experience of monitoring performance and expenditure, and the ability to problem solve and innovate to drive improvements and generate new ideas. We’re particularly interested in hearing from candidates who have experience in sporting events. A passion for the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Start Date: ASAP
Salary: £34,592 per annum
Contract: 5 days per week, 52 weeks
Location: Hybrid – Sileby, Home & In Community
Closing Date: Applications close on Wednesday 3rd June, 12noon
Welcome to Homefield, a charity and specialist Further Education college delivering sustainable education, employment and life experiences. We support people whose primary need is autism or cooccurring conditions like ADHD and learning disabilities to be equal and active citizens.
We have a new and exciting opportunity for a Marketing & Events Officer to join our Communications, Marketing & Engagement team. You will lead and deliver marketing activity and events that increase brand awareness, engagement and recruitment for Homefield and our brands/services.
We’re looking for a proactive and curious thinker with excellent communication skills and proven experience in delivering integrated marketing campaigns. You will be highly proficient in managing digital platforms and using modern digital tools to improve effectiveness. You’ll bring a genuine passion for making a difference to the people we support, ensuring our approach remains fresh, competitive and successful.
In this varied role, you will lead the planning and delivery of a diverse events calendar, including Open Days, commercial stalls, fundraising galas and community fairs. You will manage our website content and user journeys, oversee the production of branded physical materials and use data insights to evaluate campaign success.
We value lived experience of autism and encourage you to mention this in your application if you feel comfortable.
A full job description and person specification are available on our website.
Interviews will be held Tuesday 9th June, with pre-interview tasks for shortlisted candidates.
Homefield is an Equal Opportunities Employer
All appointments will be subject to an enhanced Disclosure and Barring Service check
The client requests no contact from agencies or media sales.
About This Job
This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of the Combined Cadet Force (CCF) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.
Essential Skills
· A recognised qualification or proven success in digital marketing
· Hands on marketing / communications experience
· Minimum of 1 year experience in marketing
· Knowledge of digital marketing and communications practices
· Content creation abilities
· Use of social media to achieve marketing and communications objectives
· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software
Please refer to the attached Job Description for further information.
Our charity
The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining CCFA you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 14th June 2026.
Interviews will be held in person during the week commencing Monday 29th June 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Living Wage Foundation
The Living Wage movement began in 2001, after Citizens UK brought together communities in East London to discuss poverty and low pay. The campaign grew in momentum and soon required a mechanism to recognise employers who wanted to join the movement, which saw the establishment of the Living Wage Foundation in 2011.
Still part of Citizens UK today, the Living Wage Foundation continues to work with community organisations to make sure the voices of both workers and businesses are part of the Living Wage movement. We now work with over 16,000 employers, benefitting over 475,000 people and winning over £3bn of better wages for people who need it most.
Citizens UK works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take the same deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
We have an exciting opportunity for an experienced digital communications professional to join the Living Wage Foundation team as our Digital Communications Manager. The ideal candidate would have demonstrable digital communications skills and experience, on top of an enthusiasm for engaging supporters across our social networks, website and email communications. The candidate will be tech savvy and have experience managing social media, using a website CMS and other digital tools that will support engagement with the real Living Wage and other key areas e.g. Living Hours and a Living Pension, across multiple stakeholders. They’ll also be an effective storyteller with an understanding of how to transform stories into impactful online communications.
As part of a busy department of communications specialists spanning media, digital, you will play a critical role in shaping our digital engagement strategy through our website, social media channels and email marketing. As well as leading the team to expand our reach and build brand awareness through creative content, you will also have a keen eye for analytics and work with our partner agencies to deliver effective campaigns across paid social media ads, Google Ads and website management.
The person in this role will line manage a Communications Officer who will offer digital communications support. The ideal candidate will be a patient and kind people manager who enjoys supporting the personal development of team members This role will work closely with Citizens UK colleagues, including the Citizens UK communications team on cross-organisational priorities. You will report to the Senior Communications and Marketing Manager at the Living Wage Foundation.
This role will play an integral role in shaping the wider communications strategy. You will be working as part of a passionate communications team, with a strong commitment to the Living Wage campaign.
Main Responsibilities
Working as the Digital Communications Manager, reporting to the Senior Communications and Marketing Manager, your main responsibilities will include:
Social media:
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Lead the team in the use of social media to increase brand awareness and impact; generate innovative approaches.
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Oversee Communications Officers to monitor, manage, create and schedule content on our social media accounts, tailoring content to different channels and audiences.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
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Manage paid advertising strategy on social media, overseeing relationship with external agencies.
Website:
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Work with developers to maintain and update website CMS alongside Operations team, support the team in creating news and blog content and help upskill colleagues to create content for the website.
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Support on development of a members’ dashboard area to improve processes and enhance the accreditation experience.
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Use insights and analytics to monitor the success of the website e.g. Google Analytics.
Materials development and dissemination:
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Ensure all work is completed within brand guidelines.
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Roll-out a content strategy to support the digital communications and marketing strategy, taking responsibility for resourcing the workplan for the wider team and contractors.
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Manage our newsletter and mailing lists with Living Wage Employers; looking for opportunities to improve content and impact.
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Basic design and video-editing support of communications and marketing collateral.
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Support the wider team and employers with ad-hoc marketing requests and digital materials to support their work plans.
Situational awareness and research:
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Lead the team in conducting stakeholder analysis; identifying and segmenting audiences and their positions and interests.
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Confident to test and learn from new digital and marketing approaches.
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Identify new ways to communicate effectively with our internal employer network, by building understanding of our key audiences and employer journey.
Strategy development:
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Participate in development of the communications strategy, contributing tactical and creative ideas around implementation, ensuring it is integrated with wider communications and campaigns strategies.
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Shape digital engagement and marketing strategy, ensuring that plans deliver against the influencing goals; evaluating effectiveness of the strategy and adjusting as required.
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Work with wider teams to support the development of tailored digital communications strategies
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Manage limited budgets for the digital growth strategy.
Reputational and risk management:
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Appropriately manage and mitigate risk on our digital channels; developing processes and messaging when necessary.
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Demonstrate awareness of potential reputational risks and proactively develops appropriate protocol and messages, including expected professional fundraising standards.
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Effectively represents the organisation with senior stakeholders
External relationships:
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Collaborate with Living Wage Employers and supporters to create engaging content and further Living Wage visibility online.
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Manage external relationships with agencies, designers and other contractors to resource digital communications work, ensuring quality and brand consistency.
Campaigns and events management:
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Develop creative digital marketing campaigns that promote our brand and further engagement objectives.
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Create a digital strategy for Living Wage Week, including creation of the employer digital pack, overseeing delivery by Communications Officers.
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Provide digital support and advice for organisational campaign and event priorities.
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Establish systems for monitoring and evaluating key performance indicators and delivering to time and budget.
Internal comms and knowledge management:
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Identify gaps in our internal knowledge management in digital practices and strengthen these with clear processes and documents to drive best practice amongst wider team.
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Provide digital support and advice to colleagues across numerous projects; this might include trainings on the use of digital platforms and trends, in order to build internal capacity and best support their work.
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Act as a brand ambassador for the whole organisation.
Internal relationships:
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Line management of the Communications Officer.
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Provide leadership on our digital engagement, ensuring colleagues feel supported, developed and valued
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Ability to manage or coordinate staff across the organisation.
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Ensure the work produced across the team is of high quality and reflective of organisational values.
Contribute to CUK mission and its strategic objectives:
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Demonstrate enthusiasm and commitment to the function and the core mission of CUK/ Living Wage Foundation.
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Reliably implement and participate in the development of cross-organisational policies, procedures, and values in the delivery of work across the communications department.
Learning, expertise & DEI
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Keep up to date with comms developments, good practice in third sector etc.
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Train others with relevant and helpful advice and technical support
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Proactive in maintaining own wellbeing and supporting direct reports in managing their wellbeing at work
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Display self-awareness of DEI issues and the impact on direct reports. Act as a role model for DEI awareness and implementation.
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Be alert to and manage the impact of DEI issues for direct reports and stakeholders.
Personal Specification
(D) Desirable, (E) Essential
Experience
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Background in communications with experience working with digital tools, including analytics tools (E)
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Experience working with multiple internal project teams (E)
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Experience managing a team and manage work of others (preferably line management) (E)
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Expertise managing social media platforms (E)
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Expertise at managing a website CMS and/or leading on website UX (E)
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Expertise managing email marketing (E)
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Experience of working on integrated communication campaigns (D)
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Proven experience of Paid Media platforms – e.g. Facebook Business Manager, Google Ads (D)
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Experience of video production and editing (D)
Key skills and knowledge
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Wide range of digital skills across marketing and CMS platforms (such as Mailchimp, WordPress, Drupal etc) (E)
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Proficient in Google Analytics (E)
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Proficient in content marketing and social media strategies across LinkedIn, Instagram, Facebook (E)
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Excellent written and verbal communication and ability to tell stories (E)
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Ability to manage external agencies and stakeholder engagement (E)
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Excellent organisational skills with the ability to manage and take responsibility for own workload, handle multiple priorities and to work independently (E)
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Proficient in content marketing and social media strategies (D)
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Proficient in SEO (D)
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Strong understanding of brand and design principles (D)
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An understanding of Citizens UK’s national campaign areas (D)
Personal qualities & values
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An enthusiasm for digital communications, coupled with a strong commitment to the mission of the Living Wage Foundation (E)
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A commitment to the Citizens UK values: Solidarity, Kindness, Courage, Inclusion, Relational. (E)
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A strong team player, fostering a collaborative and inclusive working environment. (E)
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Takes accountability (E)
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Creative and curious (E)
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Commitment to equality, diversity and inclusion, with an understanding of how to communicate responsibly and ethically about lived experience. (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
Application timeline
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Applications open 18th May:
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Applications close: 7th June
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Interviews to be held on 16th or 24th June
The client requests no contact from agencies or media sales.
About Action Duchenne
Action Duchenne supports, empowers and equips every DMD community in their journey from diagnosis and beyond.
Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne and has a number of staff with direct lived experience.
At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:
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Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
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Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
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Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
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Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
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Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.
The Events Officer will embody these values in every aspect of planning, delivering and evaluating events.
What we offer:
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24-hour confidential Employee Assistance helpline
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Private health insurance
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Flexible hours
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5% employer pension contribution
Main Purpose of the Role
This new role aims to support the design, coordination and delivery of Action Duchenne’s events portfolio, including the Annual Community Summit, regional meetups, workshops, and online events. The role will ensure smooth operational delivery, high‑ quality participant experiences, accessible information, and effective logistics‑ and supplier coordination.
This role contributes directly to our organisational impact by ensuring families, young people, professionals and partners have access to engaging, supportive and well managed events. This is a brilliant opportunity for someone who enjoys a challenge, is incredibly organised with excellent project management skills, close attention to detail, creativity and a passion for supporting every DMD community.
Specific Tasks
1. Event Coordination and Logistics
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Support the planning and delivery of the Annual Community Summit, working closely with the Chief Scientific Officer, Director of Fundraising and Communications, and wider team.
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Coordinate logistics for in‑person and online events, including venue liaison, catering, accessibility arrangements, equipment, travel, accommodation and schedules.
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Ensure event details are accurately published and updated across relevant platforms (website, CRM, communications channels).
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Manage registration processes for all events and ensure attendees receive timely, accurate joining information.
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Support the organisation of regional meet‑ups and workshops, ensuring venues, facilitators and resources are in place.
2. Administration and Operational Delivery
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Maintain clear and accurate administrative systems, including event checklists, timelines, risk assessments and evaluation forms.
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Track planned expenditure and ensure costs align with budgets, escalating issues where necessary.
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Prepare and maintain event collateral (slides, handouts, resources, signage), ensuring accessibility and brand consistency.
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Provide administrative and practical support during events (both online and in person), including setting up webinar sessions and coordinating pre and post event meetings internally.
3. Stakeholder and Supplier Management
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Liaise with venues, suppliers, speakers, exhibitors and partners to ensure high quality event delivery.
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Develop positive working relationships with internal colleagues to ensure a joined-up programme across support, communications and scientific teams.
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Provide excellent customer service to participants, responding promptly and sensitively to enquiries, access requirements and logistical questions.
4. Community and Engagement Support
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Collaborate with Support Team colleagues to ensure events reflect community needs and priorities.
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Support the promotion of events through the Communications Officer, ensuring timely provision of copy, event information and updates.
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Encourage and support attendance from families, young people, professionals and community partners.
5. Data Management, Monitoring and Evaluation
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Ensure accurate data entry in CRM systems (eTapestry or similar) for attendee lists, engagement tracking and follow up actions.
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Collect and analyse feedback, producing short evaluation summaries to inform future planning.
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Track attendance, trends and logistical improvements, contributing to quarterly reporting.
6. Risk, Compliance and Quality Assurance
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Support event risk assessments and ensure compliance with safeguarding, accessibility and GDPR guidance.
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Ensure that content and delivery meet Action Duchenne’s quality standards and reflect the needs of families affected by Duchenne.
NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.
Key Performance Indicators (KPIs)
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Event logistics prepared within agreed timelines
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Accurate event information published and updated within required timeframes
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Participant satisfaction and engagement measured through surveys
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Conference and event attendance targets met
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CRM data entry completed within 2 working days of events
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Budget expenditure tracked monthly with minimal variance
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Effective delivery of regional and online events aligned with pre-agreed schedule
Person Specification
Knowledge & Experience
Essential
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Experience organising in person events from start to finish for over 300 attendees.
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Experience liaising with suppliers, venues and speakers.
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Experience with CRM/data entry, with close attention to detail.
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Experience organising and hosting remote events.
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Understanding of hybrid events.
Desirable
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Experience in the charity sector.
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Knowledge of Duchenne or similar life-limiting conditions.
Skills & Abilities
Essential
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Strong interpersonal skills, with the ability to build trust, motivate teams and develop positive relationships with beneficiaries, staff, volunteers and external partners.
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Understanding of the importance of safeguarding around events.
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Exceptional communication skills.
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Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
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Analytical and data literate, able to interpret performance data, identify trends, and use insight to drive improvement.
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Skilled in problem solving, with a proactive, solutions focused approach.
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Ability to be assertive while maintaining empathy, particularly when supporting teams dealing with emotionally complex situations.
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Digital proficiency including Microsoft Office, CRM systems and digital communication tools.
Attributes
Essential
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Emotionally intelligent, reflective and able to manage sensitive issues with empathy and professionalism.
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Values driven, compassionate and committed to improving the lives of individuals and families affected by long term or life-limiting conditions.
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Resilient and adaptable, able to navigate complexity.
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Creative, dynamic and innovative, with the ability to take ideas from concept to delivery.
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Demonstrable commitment to equity, diversity and inclusion.
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Personally, and professionally, responsible with high standards of integrity and accountability.
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A sense of humour and the ability to bring warmth and humanity to the role.
Closing date: 25 May 2026 at 9am, with first round, online interviews aiming to take place in week commencing 8th June.
Action Duchenne is a charity providing holistic support to those living with Duchenne Muscular Dystrophy (Duchenne) and their families.



The client requests no contact from agencies or media sales.
About the role
This role supports the delivery of The Passage’s organisational strategy objective, to build brand awareness, attract new supporters and retain them over time through our digital channels.
The Digital Acquisition and Supporter Journey Officer will focus on the hands‑on delivery and optimisation of paid digital campaigns, email marketing and digital journeys that introduce new audiences to The Passage, encourage initial engagement, and ongoing relationships with supporters. Working collaboratively with Fundraising and Communications colleagues, the postholder will help to build, test and embed effective approaches to achieve these goals.
Main duties
Digital Acquisition and Paid Advertising
- Coordinate the delivery and optimisation of paid digital campaigns across platforms such as Meta and Google to engage and retain supporters in-line with fundraising objectives.
- Support the delivery of paid activity aimed at raising brand awareness, introducing new audiences to The Passage and strengthening understanding of our work and impact.
- Work within agreed budgets, monitoring spend and performance and escalating issues as needed.
- Support campaign testing and learning by trialling audiences, creative and messaging and reporting on results.
- Work closely with Fundraising and Communications colleagues to ensure paid activity supports wider campaigns, appeals and events.
Supporter Journeys and Digital Engagement
- Coordinate the development and improvement of supporter journeys across key digital touchpoints, including email, website journeys, campaign landing pages, sign-up flows and donation journeys, ensuring alignment and integration with relevant internal teams to deliver a seamless end-to-end experience.
- Identify areas for improvement within existing journeys and support the implementation of agreed changes.
- Document and maintain clear journey maps and their technical set up, ensuring relevant members of the Fundraising and Communications Team can understand, embed, and apply them consistently across digital touchpoints.
Email Marketing and Supporter Development
- Support the planning, creation and scheduling of email campaigns and automated supporter journeys.
- Use segmentation and basic personalisation to improve relevance and engagement.
- Assist with testing subject lines, content and timing to support continuous improvement.
Insight, Analysis and Reporting
- Continually review and improve the implementation of performance tracking, identifying practical improvements and supporting agreed changes to enhance effectiveness over time.
- Monitor and collate performance data from digital platforms, analytics tools and CRM reports.
- Produce regular performance summaries and contribute insights to inform future activity.
- Support a test‑and‑learn approach by capturing learning and sharing it with colleagues in practical, accessible ways.
Collaboration and Role Development
- Support the delivery of coordinated digital activity that balances awareness‑raising, acquisition, and supporter retention objectives.
- Work collaboratively with Fundraising and Communications colleagues to ensure digital activity is aligned and coordinated, supporting integrated campaign delivery.
- Share learning and best practice across the team, contributing insights and recommendations to inform continuous improvement and support more effective future activity.
- Contribute to the development of processes, templates and ways of working as the digital function grows.
- Keep up-to-date with relevant digital marketing and fundraising trends and tools, sharing learning where appropriate.
General responsibilities
- Work in conjunction with your Line Manager, to support the ongoing development of the role, ensuring responsibilities remain appropriate to the needs of The Passage.
- To attend internal and external meetings, training events and briefings as required.
- To participate in regular supervision and annual appraisals, identifying job‑related development and training needs.
- To ensure all The Passage policies and procedures are adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
- To promote and uphold The Passage’s commitment to equality, diversity and inclusion.
- To undertake the role in a professional manner, working in accordance with the aims, values and ethos of The Passage.
- To support at in-person fundraising events, as and when required.
- Undertake any other duties that may be required which are commensurate with the role.
Experience
The person specification sets out the essential abilities and qualities that will be used in the selection criteria for this post. When completing your application form, please address criteria E1 to E9 and K1 to K6 demonstrating your experience and knowledge, giving evidence of your experience and abilities.
E1 Experience working in a digital marketing, digital fundraising or supporter engagement role.
E2 Experience supporting or coordinating paid digital advertising campaigns.
E3 Experience contributing to the development or improvement of digital supporter or customer journeys.
E4 Experience supporting email marketing activity, including segmentation and scheduling.
E5 Experience supporting the implementation or use of digital tracking, analytics or measurement tools (e.g. GA4, platform pixels) to monitor campaign or journey performance.
E6 Experience working with performance data and basic analytics.
E7 Experience testing and optimising digital content, campaigns or journeys.
E8 Experience working collaboratively with colleagues across teams.
E9 Experience working in the charity or not‑for‑profit sector is desirable but not essential.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Knowledge
K1 Knowledge of digital acquisition principles and paid advertising platforms (e.g. Meta, Google)
K2 Knowledge of email marketing tools and CRM systems, with a willingness to learn.
K3 Understanding of digital analytics and performance measurement.
K4 Understanding of how to prioritise tasks and manage competing deadlines.
K5 Understanding of inclusive and supporter‑focused communication.
K6 Understanding of how insight and testing can be used to improve digital outcomes.
As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
The client requests no contact from agencies or media sales.
As our Communications and marketing assistant you will be a key member of the Winchester Hospice Fundraising Charity team, supporting the realisation of our communication, engagement and marketing plans to our stakeholders, allowing the charity to deliver its innovative fundraising strategy to be able to meet ambitious financial targets.
In this role you will collaborate with the wider team to ensure a unified and effective approach to fundraising communications, helping to ensure that the charity is financially sustainable and widely recognised by the local community. You will support the promotion and delivery of events, large and small, provide excellent communications support to steward donors and to enhance supporter journeys. You will contribute significantly towards the delivery of meaningful digital and print communications. Your proactive, can-do attitude and dedication to communications will play a crucial role in building a charity brand that is pre-eminent and synonymous with Winchester.
We provide specialist palliative and end of life care to adults with a life-limiting illness, who live in Winchester and surrounding village



The client requests no contact from agencies or media sales.
Main duties
Special Events:
- Supporting the co-ordination and delivery of our special events programme.
- Manage the core elements of special events delivery such as the co-ordination of auction prizes, guest lists, guest requirements, admin and communications.
- Source ‘money can’t buy’ silent auctions items and raffle prizes and act as the main point of contact with the auction company.
- Support with ticket and tables sales for all special events.
- Deliver high quality supporter care and exemplary stewardship to special event guests.
- Work closely with the Marketing and Communications team to produce event materials including event programmes.
- Ownership of planning and delivery of our Christmas Carol Service with the support of the Head of Supporter Engagement.
- Support the Philanthropy Officer with the organisation of our annual cultivation event.
- Support the Head of Supporter Engagement to identify opportunities for income growth from special events with a view to developing a new Special event within the portfolio to attract new supporters/audiences.
- Support with stewardship and delivery of our signature challenge event.
- Monitor special events within the sector, looking for emerging trends and sharing insights with the wider team.
- Support the Challenge Event Manager as needed
- Ability to work evenings and provide on-the-day event support.
- Maintain efficient data and administrative processes for special events, including
- income tracking and guestlist management on the database.
- Be an ambassador at events, supporting the delivery of The Passage’s vision and ensuring that the charity’s profile and reputation are enhanced.
- Ensure that appropriate and compliant risk assessment, health and safety procedures, protocols and policies are implemented for all special events.
Budgets and Finance:
- Support the Head of Supporter Engagement in tracking and recording income and expenditure for events and ensuring they are delivered within agreed budgets.
Special Events:
- Assist with other team projects as needed, working together to deliver a high-quality portfolio of community projects and activities.
- Support and attend fundraising events as required.
- Adhere to the highest standards of community fundraising best practice as set out in the Fundraising Regulator Fundraising Code of Practice and ensure that all activities comply fully with the relevant Data Protection obligations and any other legislation.
General responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions, as necessary.
- To participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.
- Undertake any other duties that may be required which are commensurate with the role.
Desired experience
This person specification sets out the essential abilities and qualities which are used in the selection criteria for the post. When completing your supporting statement, please address criteria E1 to E11 and K1 to K7 demonstrating your understanding and knowledge and give evidence of your experience and abilities.
- E1 - Experience of supporting or delivering special events.
- E2 - Experience of recruiting new fundraisers and providing excellent stewardship.
- E3 - Creative thinker with the ability to take the lead, initiative and problem solve
- E4 - Experience of managing external suppliers.
- E5 - Understanding of how to use insight, data and market trends to identify opportunities and make recommendations.
- E6 - Experience of tracking income and expenditure targets.
- E7 - Strong interpersonal skills with the ability to liaise with people at all levels, over the telephone, email and face-to-face.
- E8 - A track record of generating and building strong, lasting relationships with supporters.
- E9 - Competent in the use of online databases such as Salesforce.
- E10 - Competent in the use of mailing platforms e.g. Dot Digital and design sites e.g. Canva
- E11 - Working in the charity sector.
Desired knowledge
- K1 - Special events, fundraising and trends.
- K2 - Ability to work under pressure, keeping calm and thinking clearly.
- K3 - Digital fundraising and online fundraising platforms.
- K4 - Excellent organisation & time management skills.
- K5 - Strong organisational skills with the ability to manage and take responsibility for your own workload, handle multiple priorities and to work independently.
- K6 - GDPR and all relevant fundraising regulations.
- K7 - Shared passion for the work and values of The Passage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The purpose of the job is to play a key role in delivering CIHT’s digital communications activity, with a particular focus on website editorial, content creation and social media.
The postholder will be responsible for planning, writing, editing and publishing high quality web first content, managing CIHT’s day to day website content and generating engaging social media content that supports CIHT’s strategic priorities, membership objectives and public profile. This is a hands on delivery role working closely with colleagues across the organisation and contributing to wider communications activity as required.
We’re looking for a creative, detail-driven communicator to lead day-to-day website content and deliver engaging digital communications across web and social channels.
What you’ll do
- Manage and publish content across the CIHT website (news, blogs, events)
- Create compelling content for social media and campaigns
- Plan and deliver content through editorial calendars
- Work with colleagues across CIHT to bring stories and activity to life
- Use insight to improve content reach and engagement
About you
- Strong writing and editing skills
- Experience managing website content (CMS - Umbraco)
- Confident creating content for digital and social channels
- Organised, proactive and able to manage multiple deadlines
Why join us?
- Nationally respected professional body
- Collaborative, supportive team
- Opportunities to grow your digital content career
- Strong commitment to EDI and member impact
How to apply
To apply, please click the Apply button to view the full Job Description and application page. Please submit your CV together with a cover letter (maximum one page) outlining:
1. Why you are interested in this role and working at CIHT
Please tell us what attracted you to this opportunity and what interests you about CIHT and our work.
2. Your relevant experience and skills
Please highlight examples of experience relevant to the role, particularly in:
- writing and editing digital content
- managing website content using a CMS
- creating content for social media
- managing multiple priorities and deadlines
3. What you would bring to the role
Please include anything else you feel is relevant, such as experience with SEO, accessibility, analytics, membership/charity organisations, or your approach to inclusive communications.
The client requests no contact from agencies or media sales.
Job Title: Events & Facilities Coordinator, St Swithuns
Duration: Permanent
Hours: 21.6 hours (0.6 FTE) hours net per week, to be worked over 3 to 4 days, including some weekend and evening work
Salary: £15,180 (£25,300 FTE) per annum, plus pension and benefits
Location:St Swithun’s Church, Worcester
About St Swithun’s, Worcester
St Swithun’s has undergone a multi-million-pound conservation and repair, followed by the very successful delivery of funded events and activities over the past few years. Following the conclusion of this funded period, we’re focused on keeping the doors of this fantastic and versatile space open for the community and external organisers.
Overall job purpose
The Site Coordinator will be solely responsible for delivering events at this stunning Grade I listed church. From the initial enquiry through to final delivery, they will oversee the planning and coordination of third-party hires, ensuring every detail is handled with care and precision while providing seamless and functional hires of this wonderful historical building. Working alone, the Site Coordinator will ensure there is continued access to the building for community groups and hirers, whilst overseeing all aspects of the day to day administration of the venue; This includes site operations, record keeping, event management, hire marketing and site presentation.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 9am on Monday 22nd June 2026. The familiarisation dates will be Friday 3rd and Monday 6th July 2026.
The interviews will take place in Worcester on Tuesday 7th July 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
The Senior Supporter Engagement Manager will lead the strategic development of personalised, data‑driven supporter experiences that deepen engagement and maximise long‑term value. This role oversees the design and optimisation of multi‑channel supporter journeys, with a key focus on the creation and delivery of the email, SMS and What’s App communications, as well as our loyalty‑focused communications such as Cure Magazine, supporter newsletters and seasonal loyalty comm such as Christmas Cards. You’ll be a resident expert in marketing personalisation and data automation through martech tools.
Acting as the organisation’s expert in supporter experience design, the postholder ensures that every interaction — from the point that a supporter hits our database to long‑term stewardship — is timely, relevant, and insight‑led. You will use a mix of influence, coaching and collaboration skills to work across the organisation – working closely with Fundraising, Digital, Data, Business Intelligence, Insight, Policy and Campaigning, Volunteering, Info Services and Brand teams to embed a culture of continuous improvement and supporter‑centric thinking.
Most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
Key Responsibilities:
Supporter Journey Development & Design
· Lead the end‑to‑end design of supporter journeys working collaboratively across all the organisation, taking an audience led approach in achieving our income, engagement and influence objectives, joining the dots and identifying opportunities for cross sell, upsell and integration of offers throughout a supporter's relationship with us.
· Oversea the mapping and optimisation of lifecycle journeys, ensuring they are insight‑driven, segmented, and aligned with organisational goals towards a cure.
Responsible for ensuring your teams are expert in our martech, and use testing frameworks (A/B, multivariate), data and performance insights to optimise journeys performance.
· Lead for automation of journeys within our martech, balancing efficiencies on resource with excellent supporter experiences.
· Lead for data, compliance and technical troubleshooting.
Data Selections & Audience Targeting
· Responsible for making audience targeting decisions ensuring accurate, timely, and insight‑led targeting for all fundraising and engagement activity.
· Working collaboratively with the BI team to ensure the development and application of data modelling and propensity models to predict supporter behaviour models that support tailored communications and efficient campaign delivery.
· Work closely with Data and Analytics teams to maintain data quality and optimise selection processes, and work with insight and BI to translate performance outputs into actionable recommendations for optimising our supporter journey performance.
· Ensure robust documentation, governance, and continuous improvement of data targeting and selection workflows
· Work collaboratively with the digital analytics team to ensure a strong connection between web and paid digital activity to avoid siloes across the stages of a supporter's experience with ARUK.
Supporter Loyalty & Stewardship Communications
· Lead the creation of loyalty‑focused communications that build long‑term relationships and increase lifetime value and deliver on our supporter experience principles – including communications such as Cure Magazine and E-newsletter.
· Work collaborative with Senior Supporter Relations Manager to develop stewardship frameworks that recognise and thank supporters at key moments – including the coordination of an ARUK approach supporter Christmas and Seasonal greetings.
· Ensure collaboration within these organisational supporter loyalty communications is effective leading for RACI and levels of approval.
· Lead for your team adhering to GDPR-aligned audience management and safe data activation.
Leadership & Collaboration
· Manage and develop a multi‑disciplinary team across your key responsibilities, fostering a culture of audience led, testing, continuous improvement and joined up thinking, planning and delivery.
· Build strong relationships with key stakeholders across fundraising, digital, brand, data, insight, info services, policy and campaigning, and research teams to ensure alignment and shared priorities.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences, working closely with our Salesforce Technical Product Owner. And represent the charity in conferences, networking and influencing within the sector.
Knowledge, skills and experience needed:
· Extensive experience in supporter or customer journey design, CRM‑driven marketing personalisation and data automation
· Strong understanding of email marketing and supporter journey platforms and infrastructure, automation tools, and CRM systems.
· Familiarity of audience targeting segmentation and data selections.
· Familiarity with propensity modelling, predictive analytics, or working alongside data science teams.
· Proven ability to lead teams and manage complex, cross‑functional projects.
· Strong analytical mindset with the ability to translate insight into action.
· Excellent communication and stakeholder‑management skills.
· Demonstrable experience of leading supporter engagement programmes across multi-channel campaigns and activity.
· Demonstrable experience of working with external partners, including creative agencies, platform providers, research agencies, print and production houses.
· Demonstrable budget development and management experience.
· Deeply supporter‑centric, with a passion for creating meaningful experiences and supporter communications.
· Ability to distil complex data into simplified actionable insights that build the programme.
· Curious, analytical, and comfortable working with data and making driven decision‑making.
· Creative thinker who enjoys solving complex problems, particularly solving problems in collaboration with stakeholders.
· Collaborative, confident, and able to influence at all levels, particularly at a senior level across the organisation.
· Experience of coaching internal stakeholders, with strong workshop facilitation experience.
· Committed to continuous learning and innovation.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £56,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 31st May 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.

