Islamic Relief Worldwide
Islamic Relief UK (IRUK)
Head of Marketing
BASE LOCATION: London, UK
REPORTING TO: UK Director
LINE MANAGEMENT RESPONSIBILITIES:
4 Direct reports
Digital Engagement Manager
Marketing Manager (Offline)
Digital Marketing Manager
Executive Assistant
(Total department staff: 9)
Islamic Relief:
Islamic Relief is an international relief and development agency striving to alleviate poverty and suffering around the world regardless of colour, race or religion. Established in 1984 in response to the widespread famine in Africa, Islamic Relief has grown to be a key, well known and respected aid agency in disaster relief and the ongoing development of people in over 25 countries. It specialises in Education & Training, Health and Nutrition, Water & Sanitation, Income Generation, Orphans’ Support, Emergency Relief and Disaster Preparedness. Islamic Relief is a member of the Disasters Emergency Committee (DEC) and is an implementing partner for DFID, ECHO, the World Food Programme and UNHCR.
PURPOSE OF DIVISION (IRUK)
Islamic Relief UK (IRUK) is a Strategic Business Unit (SBU) that is part of Islamic Relief Worldwide. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
PURPOSE OF DEPARTMENT (MARKETING):
The Marketing Department will liaise with key stakeholders to ensure IRUK campaigns and products are effectively promoted to its targeted audiences through intergrated and creative marketing and fundraising techniques.
The department seeks to raise awareness, funds and understanding of IRUK, grow influence, drive action and ultimately bring key audiences closer to our purpose.
JOB PURPOSE:
Working with the UK Senior Management Team (UK SMT), the Head of Marketing has strategic and operational responsibility for all aspects of marketing and brand management for Islamic Relief UK.
The Head of Marketing will have overall responsibility for the quality, consistency and strategic direction of our Marketing services. This will involve the delivery of cross-channel, high profile impactful marketing campaigns that drive action and engagement with IRUK.
This role will understand emerging trends in marketing, and work to understand how these innovations can be applied to the organisation’s context.
KEY WORKING RELATIONSHIPS
- UK Director
- Heads of Department and Managers
- Creative agency
- Regular contact with IRW Directors and Department Managers
SCOPE AND AUTHORITY
Scope of the Role:
- Lead the development and implementation of the marketing strategy with plans and activities to raise brand awareness including the adoption of IRUK’s brand and values across the organisation and to deliver impactful fundraising and advocacy campaigns.
- Provide effective leadership and build strong working relationships with departments across the organisation to ensure integrated marketing plans are developed and implemented to achieve maximum impact with external audiences.
- Play a key role as a member of the UK SMT in developing IRUK’s strategic priorities and implement plans to raise awareness of the Organisation’s activities and their impact.
- Provide effective leadership for team members delivering marketing activities, ensure digital marketing and branding plans are in place and act as an inspiring role model at all times.
Responsibility for Resources:
Manages the Marketing Department budget, operating within the budgetary limits of the Department, and in accordance with IR policies/processes. Overall responsibility for all technical equipment within the Marketing department..
KEY ACCOUNTABILITIES
The job holder is accountable for fulfilling their roles and responsibilities in line with Islamic values and principles of fairness, humanity, honesty, respect and fair treatment of their colleagues and staff. The following are the main responsibilities that the role holder will be accountable for:
1. Developing and implementing the Marketing strategy, related plans and brand management to ensure campaigns achieve maximum impact
- Identifies and prioritises the marketing needs within IRUK in line with strategic priorities and campaigns.
- Lead the development and delivery of the marketing strategy to raise IRUK’s profile, funds and improve understanding of our work with key external audiences including potential beneficiaries, donors, supporters and other stakeholders.
- Develop and implement supporter journeys across direct marketing channels.
- Assist in the development and annual review of IRUK’s marketing strategy to ensure it is fit for purpose to support IRUK in its work.
- Develop and implement plans to provide advice, support and resource materials to assist stakeholders in the marketing and positioning of their activities.
- Work with internal stakeholders to plan content for all major campaigns and areas of work.
- Ensure that strategies, campaigns and activities across all departments optimise the way IRUK is viewed by the public and external stakeholders, and ensuring that our purpose and impact is relevant and understood across all owned, earned and paid channels.
- Work collaboratively with Islamic Relief Worldwide to maximise our brand’s ability to enable positive emotional connections with our audiences in a way that drives long-term engagement.
- Provide strategic input to cross-organisational projects and seek to identify steps to accelerate progress and maximise the impact of IRUK’s campaigns activities.
- To offer senior level marketing expertise to relevant stakeholders at IRUK.
- Overall responsibility for the content and appearance of all print and digital materials to ensure consistency with the brand and brand values (consulting stakeholders where appropriate).
- Work with the Head of Comms and Creative Content on editorial direction, design and production and distribution of publications.
- Work with the Head of Comms and Creative Content to produce copy and design of all marketing content both online and offline ensuring they are high quality, up to date and align with relevant policies.
2. Management of the Marketing Department developing and implementing strategies/workplans and Key Performance Indicators
- Responsible for the provision of an effective Marketing department to deliver accurate and timely work. Provide support and guidance where required.
- Keep the marketing department’s work plan under review to ensure congruence with a developing and changing organisation.
- To be accountable for setting and achieving annual Marketing KPI targets, and for contributing to broader departmental, divisional and organisational KPIs as agreed with the UK Director.
- Analyse and report against the KPIs and create action plans to address any areas of concern/risk.
- Ensure the use of KPIs/metrics to evaluate the impact of marketing services and initiatives – ensure they are understood, valued and adopted across the department.
- Support the Marketing Manager (offline) to provide best practice expertise and support across offline and direct marketing channels and techiques.
- Support the Digital Marketing Manager to provide best practice expertise and support across digital marketing channels and techiques.
- Play an active role with senior colleagues to ensure IRUK meets the compliance requirements of the regulatory bodies and also provide formal reports and advice as necessary to the UK Director to enable the fulfilment of their responsibilities.
- Manage the Marketing budget and participate in forecasting and budget setting processes and reviews to ensure effective use of resources for advertising and marketing campaigns.
- Working with the Heads of Fundraising and Comms and Creative Content to ensure donor journeys are effectively implemented across all marketing channels.
3. Support fundraising and income generation with an effective digital strategy and digitial marketing plans
- Oversee the development of a digital strategy and integrated digital marketing plans to enhance our reach and engagement with targeted external audiences.
- Responsibile for the content, editorial policy and quality control of IRUK’s website and and social media channels to maximise opportunities to reach and engage with new and existing supporters/donors and raise funds.
- Inspires and mentors creative excellence in the immediate team and any external providers so that creative output is on brief, on brand, and supports Islamic Relief’s cause.
- Ensure that IRUK’s digital marketing strategy is maximising on digital opportunities available, keeping fully informed of the latest digital marketing trends, tools and innovations.
4. Development and growth
- To lead on the creation and development of key building blocks, processes, systems and guidelines for the Marketing department to deliver effective and sustainable growth and high-quality materials, consistent with Islamic Relief’s brand, across all departments.
- To future-proof IRUK by building a network of external contacts, undertaking regular competitor analysis and sector research, investigating ways to improve effectiveness, seizing opportunities, anticipating risks and encouraging innovation and improvements.
- To build, develop and manage strategic partnerships with business suppliers ensuring cost-effective service, clear compliance and commitment to IRUK’s values/goals.
- Oversee and advise on the quality of marketing materials IRUK’s delivers – in creativity and by technological platforms.
- Review and audit IRUK’s existing marketing materials, developing roadmaps for future improvements.
- Ensure maximum return on investment from marketing budgets.
5. Provide effective leadership, motivation and development of the Marketing Department and act as an inspiring role model
- Provide on-going expertise and quality checking of IRUK’s marketing materials involving other stakeholders at every possible opportunity.
- Lead by example to create an effective and motivated marketing department which delivers strong customer service ethics and in partnership with all aspects of IRUK.
- Carry out regular one to one meetings with direct reports.
- Ensure that the annual performance review process is managed within IRUK’s policies, processes and timelines, agreeing objectives and training needs for team members.
- Address and manage effectively any areas of underperformance, within IRUK’s policies and procedures.
- Regularly review the performance of individuals and teams, providing advice, support, coaching/mentoring/learning and development as appropriate.
- Develop and lead all aspects of work of the Marketing department including budgetary management.
6. Deliver a full and comprehensive role as a Head of Department
- Identify and influence key decision makers and capitalise on opportunities to maximise IRUK’s reach within the marketing context.
- Have a positive impact internally and externally – with the people and communities that IRUK works with and for.
- Undertake corporate assignments as required by the UK Director.
- Work and lead collaboratively as part of the UK SMT and in the spirit of IRUK’s values.
- Support UK SMT colleagues in resolving significant operational issues.
- Attend UK SMT meetings to update colleagues on Marketing and other key strategic matters, as outlined above, and to support the UK Director.
- Communicate the work of IRUK positively both internally and externally.
- Represent IRUK with both internal and external audiences.
- Identify new, creative and innovative solutions as well as practical approaches to organisational issues.
7. Other
- esponsible for decisions regarding the interpretation of brand guidelines and working with the Head of Comms & Creative Content to set the creative standards of content produced by and for IRUK.
- By virtue to being a member of the UK SMT, contribute to IRUK’s decision-making process.
- Represent IRUK at key external events and initiatives when required.
- Promote Islamic Relief’s vision, mission and values.
- To work closely with the Media and Advocacy teams in the Comms & Creative department to ensure that opportunities in these areas are maximised in an integrated manner and that public communication by these teams supports the overall marketing strategy.
- To ensure that all marketingactivities adhere to charity law, compliance/best practice, including in the area of data protection, marketing consent and vulnerability.
- Build strategic relationships peers from third sector and other organisations where relevant, ensuring quality outputs, evaluation and value for money across all activities.
- Research marketing and brandingtrends and innovations with a view to improving IRUK’s marketing work.
- Take a constructive and sensitive approach to others from a variety of backgrounds, where the work of others is valued and respected.
General Duties
- Be flexible within the broad remit of the post.
- Comply with organisational policies and practices.
- Encourage effective cross departmental working through personal example.
- Keep professional knowledge and expertise up to date.
- Attend internal and external meetings as required and contribute positively.
- Undertake any other duties commensurate with this post as reasonably requested by the UK Director.
PERSON SPECIFICATION
It is essential that the post holder shows a good understanding and empathy with the Islamic values and principles as well as commitment to IRW’s vision and mission.
Essential Criteria
Experience:
- Substantial experience operating at a senior level in an INGO/Charity sector to develop successful integrated marketing strategies and plans
- Proven experience of leading insight-driven, multichannel marketing campaigns and delivering on large scale campaigns
- Experience of working within a diverse, multidisciplinary team
- Practical experience of successfully developing and managing marketing budgets, KPIs, evaluation and monitoring systems, and insightful performance reports
- Extensive experience using audience, consumer and/or data insight and research to drive brand and marketing planning
- Experience of capitalising on digital and social media channels, technologies and platforms to cost-effectively grow and develop supporter bases
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of working with data management/analysis teams, and related CRM systems, to optimise data and data capture opportunities to help drive growth
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Demonstrable experience of successfully leading teams with responsibility for effective performance management and motivation
- Solid experience of stakeholder management.
Knowledge, Skills and Attributes:
- Ability to enthuse and motivate a team during a period of change
- Ability to work in partnership with other teams but with the presence to introduce innovation
- Ability to create and deliver impactful audience focussed content
- Authentic and trusted leadership style
- Highly motivated, positive and solution focussed
- Ability to apply creative thinking and problem solving skills to deliver innovation
- Ability to manage high level projects, from inception to successful conclusion
- A high degree of accuracy and attention to detail
- Ability to work as part of a team and on own initiative
- Strong influencing skills, with the ability to negotiate agreement on expectations and outcomes in a busy environment, with changing priorities
- Ability to think laterally and creatively
- Initiates collaborative working in a diplomatic manner
- Clear understanding of confidentiality
- Excellent planning and organisational skills with the ability to prioritise and manage multiple projects with overlapping milestones
- A strong working knowledge of a wide range of digital and social media technologies, platforms and marketing
- Senior level understanding of current marketing trends
- Knowledge and understanding of the current marketing context for Islamic Relief
- Strong understanding of international development and humanitarian work
- Working knowledge of Macromedia Creative Suite
- Self-sufficient in production of documentation etc, with the use of Microsoft Office, and other relevant IT packages as appropriate
- Educated to degree level, or to have equivalent relevant experience
- Suitable accredited marketing qualification such as CIM Certificate in Marketing
- A good knowledge of general data protection regulation legislation and evidence of developing policies to ensure compliance and best practice.
Desirable:
- Membership(s) of the Institute of Direct Marketing or equivalent professional organisation.
Personal Qualities
- Strong motivation for and empathy with the aims and objectives of Islamic Relief
- A genuine passion for making a difference
- Understanding of and affinity with Islamic Relief values
- Confident and positive approach to work.
Other requirements
- Willingness to travel and work outside of normal office hours when necessary – particularly during emergency campaigns.
Islamic Relief is an international relief and development charity which envisages a caring world where people unite to respond to the suff... Read more
Real is recruiting a Communications and Marketing Coordinator. This is a new position created following an operational review. We recognise it’s important to be really clear about articulating who Real is for, how we can help them, and how they can get involved in Real’s work. We want to reach new audiences creatively, getting our messages out to a variety of stakeholders. There are challenges in doing this in a truly accessible way.
We are looking for an experienced, creative and knowledgeable person to lead our communications and marketing work. You will report directly to the Head of Programmes and together you will be responsible for developing and implementing a new communication strategy and action plan. We know that we want to be more relevant to more people. The role will combine both strategic and day-to-day communications and marketing work.
We also want to ensure our communications are two-way with our constituency. The role will also spend time supporting the delivery of the Local Voices community engagement project, especially up until December 2020, helping us reach people differently as a result of the COVID-19 situation.
We are initially recruiting at 0.5 FTE (17.5 hours per week) but there is potential for this to expand in the future when we get more funding and if the candidate is interested. This is an exciting opportunity to work for the only pan-disability, user-led organisation in Tower Hamlets; helping us to provide remarkable services to, and outcomes for, disabled people in the borough.
This role requires a motivated, capable individual who is able to inspire other staff, volunteers and members of the public to collaborate to help us really “tell the story” about how we can help and make a difference. You will be both strategic, and able to roll up your sleeves to get the job done. There are no roles reporting into this position currently, but there may be in future, and there are other staff and volunteers who will need guidance and support in communications activities.
Real is proud of its principles of valuing everyone and never discriminating. As a user-led organisation of local disabled people we particularly welcome applicants who are disabled or who live in Tower Hamlets.
Why you should work for Real
- We are a dynamic, growing third sector organisation and a user-led organisation of disabled people. We are firmly driven by our principles and ethos.
- We are a progressive organisation, constantly looking to work more effectively. But this does not mean we abandon our principles.
- We have a good reputation with our funders and our clients, and support approximately 1000 people in the community each year.
- We actively embrace diversity in all forms. Our clients relate to us more because we reflect their reality.
- We consider disability in our employees an asset.
- There is a great atmosphere and good staff morale.
- In a number of areas we are at the forefront of being part of an evolving and developing third sector in Tower Hamlets.
Applications close: 9am on Thursday 30 July 2020
Click on the link to our website here you will find:
- more information about Real
- important information about the recruitment process
- more information about the role
- the job description and person specification
- an application form
Once you have read the information above, if you would like to have an informal chat about the role, please contact Mike Smith, the CEO, or Richard Stewart, the Head of Programmes, via our reception.
The client requests no contact from agencies or media sales.
Recruitment during COVID-19 restrictions
During the COVID-19 restrictions, our interviews will be by video call.
Additionally, the successful applicant will be fully supported to work from home for the initial period where restrictions on non-essential travel are in place.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The brilliant Individual Supporters Team at Crisis plays a key role in our successful and innovative Fundraising Programme – raising in excess of £30m per year. The team is vital to the long-term income growth of the organisation, recruiting new individual supporters and increasing the engagement of existing supporters through an audience – led communications programme of diverse channels and products and the production of the data files that work alongside our fantastic creatives are key.
Now is an exciting time to join Crisis as we are being more proactive in the way we work and becoming more agile every day and is currently implementing productivity tools such as Atlassian Confluence/Jira to make our jobs more streamlined across the organisation.
About the role
As Supporter Data Executive you will support the team in producing data selections, large and small, for a range of communications that go out to our wonderful supporters through various channels to update them on our work and what they can do to help. You also get to work alongside the creative teams and help with live laser proofs for mailings to ensure the data you’ve supplied is being used as intended.
About you
To be successful in this role you will be comfortable working in a fast-paced environment and have extensive experience of producing data selections using Blackbaud’s Raisers Edge 7 and either Excel or Access for data manipulation. Have the ability to work on own initiative, and strong proactive approach to ensuring delivery, especially at the moment whilst we are working from but also a key player and part of a team whereby, we work together to ensure all deadlines are met.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sounds like the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.
Please address points 1, 3, 4, 7 & 9 only from the Person Specification in your supporting statement.
If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.
Closing date: Monday 20 July 2020 (23:59)
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
For more information about our work please visit our website.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.
Recruiting during the pandemic
We know we are at a critical point across the economy here in the UK and elsewhere; this is certainly true within Higher Education. We are in touch with our colleagues and our network across the sector and are acutely aware of the challenges both financially and with regard to learning that they are experiencing. It is unprecedented for us all.
This is a difficult time for many and we have taken a carefully considered, deliberate decision to continue to drive our growth and development. We have recently appointed 6 new team members who will start with us over the next three months and have developed our approach to ensure that a remote start is as seamless as possible.
Additional ways for you, as candidates to interact directly with a wider number of our team as well as the recruiting manager have been incorporated into our recruitment process to ensure a smooth and engaging candidate experience.
Who are we?
TEDI-London is an innovative new higher education institution in London wholly focused on engineering, co-founded by Arizona State University, King’s College London, and UNSW Sydney.
Our vision is to transform engineering education to transform lives – both for students and for the users of the products they design and make. Our mission is to attract and empower individuals and partners from diverse backgrounds and perspectives to develop the skills and confidence to create practical real-world solutions that advance how we live as a global community.
Variety and ambiguity is our way of life
In a start-up, each day really is different. We work collaboratively at TEDI-London on big decisions, but also need individuals that take initiative and have the skills and experience to manage their own work areas. We are a start-up with huge ambition, but you should not expect to join an organisation with all the answers, and everything mapped out. That is what we need you for - to be part of our journey.
You will not have a huge team and infrastructure in place. One day you might be writing a strategy or paper for the board – another you might be proofreading a letter. You will relish the chance to be in a new organisation with a world of possibilities where you can genuinely see the value that you add on a daily basis. The team you work with will be from different functions and levels – all united in one goal -to make TEDI-London a success.
Your Role
We are looking for a passionate Digital Marketing Officer to support the Marketing team in creating engaging and innovative content for TEDI-London. A passion for and experience in digital marketing is key. You will be working in a small, creative team and you will be able to show initiative, self-motivation and high-levels of collaboration.
How to Apply
This role is live for 2 weeks, closing Sunday 26th July at 23:59. Please merge your cover letter and CV into one document before this is uploaded.
We would be delighted if you would review the Job Description, Values, Terms and Conditions and Proposition Document. We have provided an opportunity to attend a live Zoom Q & A session, taking place on Wednesday 15th July at 7:30pm BST.
We will be reviewing applications on a rolling basis for this role and plan to interview remotely the week of 3rd August 2020.
Digital Officer
We are Business Disability Forum. We believe the 26 million people in the UK and over 1 billion people worldwide with disabilities and long-term conditions enhance the social and economic health of our societies. We help remove barriers in business structures and Government that prevent disabled people from thriving and making their contribution to the world.
We are unique. There are many great disability charities and disabled persons’ organisations. Our niche is our expertise in disability as it affects business.
The role
We are looking for a Digital Officer to help us to optimise, develop and co-ordinate the day to day running of our websites and future digital products concentrating mostly on maintaining our current website, online member (knowledge) hub and Disability smart benchmark site.
To be successful in the role you will have significant experience of co-ordinating websites and digital products in a similar size organisation. You are likely to have worked alongside digital marketers and across a full range of channels. You will be able to show how you’ve successfully engaged disabled users and turned insight into real actions and solutions.
The requirement
- A proven background of delivering websites and digital products to a business audience and specifically including the needs of disabled people with a wide range of access requirements (A & I).
- Professional experience managing, updating and maintaining a Content Management System, particularly WordPress (A, I & T).
- Experience of writing and editing web content for different audiences (A, I & T).
- Comprehensive knowledge of Web Content Accessibility Guidelines (WCAG) and techniques to meet WCAG for web, mobile and documentation (A, I & T).
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: 9 August 2020
- First interviews are planned for the weeks commencing 10 August & 17 August 2020
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our wesbite via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be guaranteed an interview.
You will be ambitious, creative and results driven, passionate about the capacity of digital engagement to influence behaviour and inspire action, and able to persuade and influence others, including those without specialist marketing skills or digital understanding. You will have exemplary experience in digital content and marketing in a high profile or charitable context and excellent project management skills.
Reporting to the Director of Marketing and Communications, this role is pivotal in the future development of the Charity as a nationally recognised brand. With a new website due to be launched this summer, the role will ensure the effectiveness of our online content to inspire and engage our target audiences, and the ability of our digital marketing activity to build trust and affinity with our supporters, thereby increasing donations. With a major brand campaign planned for 2020/21 this role has a vital part to play in realising the ambitions of our corporate strategy.
The client requests no contact from agencies or media sales.
We are looking for an individual that lives and breathes digital media
Salary: £37,249p.a. (Wigan)/£39,249p.a. (London)
Hours: 37.5 hours per week, permanent
Location: Wigan or London
Keep Britain Tidy is an iconic charity providing first-class solutions to the environmental challenges we face. We have a heritage stretching back more than 60 years, but we are as relevant today as we have always been, campaigning for a cleaner, greener environment for everyone. As the country’s leading anti-litter charity, we work tirelessly to combat waste and neglect and using our world-class research we develop game-changing campaigns and programmes.
We are looking for an individual that lives and breathes digital media to help build our supporter base, increase our income and showcase our work – by developing, implementing, optimising and tracking the digital marketing of our campaigns, programmes and services across all our digital channels. Working as part of the marketing and communications team you will play a key role in driving forward our marketing strategy and help us build the tools that will transform our digital presence, including leading on the development of our new website.
The successful will be an expert in digital and social media marketing, with a track record of delivering growth and demonstrating impact through effective tracking and analysis. They will have at least five years of ‘hands-on’ digital marketing experience, including developing digital marketing strategies and creating effective and impactful content, along with technical and project management skills.
This is an exciting role for someone who is passionate about digital marketing but also interested in making a difference to the world around them.
If you are interested in applying, please download the full job description before completing the application form and equal opportunities monitoring form found on our website. Completed applications should be sent to the email address held.
The deadline for applications is 09:00, Monday 20 July 2020.
First interviews will be held remotely on 23 or 27 July 2020.
Second interviews will be held on 29 July in Wigan and 30 July 2020 in our London offices.
The successful candidate must be available to start the role no later than 31 August 2020.
Please note we will only be able to contact successful candidates. Thank you for your interest in our vacancy.
No CVs or agencies please.
Keep Britain Tidy is an iconic and dynamic charity providing first class solutions to environmental challenges. For more than 60 years, we have... Read more
The client requests no contact from agencies or media sales.
This role is paying 1£14.84ph plus holiday pay on a PAYE basis. If you have a Ltd or Umbrella company, we can pay through that at £18.93ph.
Objectives:
Plans and deploys content across the charity's digital platforms, ensuring content helps deliver key messages and wider strategic aims.
Provides responsive communications to messages across the charity's different communication platforms, working with colleagues to gather information to provide an appropriate response.
Provide insight and analysis to key colleagues regarding engagement across digital channels
Provide support regarding planned digital content to ensure a coordinated approach across the charity.
Work co-operatively within departments across the charity to ensure a high-quality service is provided and that the work that we do is promoted effectively.
Main Responsibilities
Work with colleagues to plan, create and executive engaging content which helps deliver the charity's strategic aims.
Develop copy and narratives to promote effective storytelling, with content, tone and style that is suitable for distinct audiences.
Manage the development of a steady stream of engaging and sharable content on social media (particularly Facebook, Twitter, LinkedIn and Instagram), replying to/moderating comments, sharing/retweeting content from other users, and identifying/engaging target profiles and accounts.
Contribute to the charity wide newsletter content to ensure consistent messaging and brand and generation of specific communications newsletter content.
Provide guidance on our procedures and protocols and manage processes to ensure digital communication development is embedded into the business of the organisation.
Work with the Communications & PR Manager to plan and execute the charity's digital marketing campaigns.
Evaluate the effectiveness of all digital communications activity through regular monitoring, analysis and evaluations to measure brand engagement.
Working with the Engagement team and other team managers, advise on how the charity's digital communications can support their collective business goals.
Working with Comms & PR Manager to deliver quarterly reporting against communications KPIs to the Strategy & Impact Manager.
Any other duties as reasonably requested by the Comms & PR Manager or Head of Engagement.
This role is paying 14.84ph plus holiday pay on a PAYE basis. If you have a Ltd or Umbrella company, we can pay through that at 18.93ph.
Please apply for more info.
Harris Hill have an exceptional and extensive record of providing the charity and not-for-profit sector with high quality recruitment solu... Read more
Direct Marketing Officer, an opportunity to join a known and long-established Children's Charity, based in Central London.
As the Individual Giving Officer, you will join a talented and passionate Individual Giving and Engagement team who deliver multi-channel campaigns to engage with existing and new individual supporters.
Working with the IG Manager and your colleagues on large scale campaigns you will be responsible for:
- Managing campaigns throughout a supporter life cycle from acquisition, welcome and retention.
- Planning and delivering multi-channel campaigns including Direct Mail, Email and Online Social and SMS.
- Ensure end to end delivery of campaigns through all stages of planning, briefing; copy and creative development; sign-off; production process; audience selection and results monitoring.
Our client is looking for you to have previous experience of managing end to end delivery of multi-channelled Direct Marketing Campaigns within a fundraising environment.
If you have Individual Giving experience and are looking to further develop your campaigns skills within a passivate and creative team, this could be the team for you.
The team are currently working remotely and therefore offer remote interview and onboarding process.
Whether you’re a charity or someone who wants to work in fundraising, choosing the right recruitment company to represent you is incredib... Read more
Prospectus are delighted to be working with Versus Arthritis to recruit their new Digital Fundraising Officer. Versus Arthritis exist want to create a world that no longer tolerates arthritis - no longer dismissing it as inevitable, untreatable and unimportant. This role will be integral to their ambition of sustainably scaling up income so they can reach everybody living with the condition.
The Digital Fundraising Officer will take responsibility for a number of digital fundraising projects across the division and will both lead independently on them and collaborate with team members on projects too. The Officer will work on retention projects and build a broad skillset across the spectrum of mass fundraising. You will work closely with fundraising colleagues as well as digital and marketing colleagues to align all organisational activity with your supporter-led activities and communications.
The selected candidate will have demonstrable experience in delivering digitally led fundraising campaigns and will ideally be able to point to experience of developing and delivering successful campaigns for across different channels. You will be able to interpret support data and be comfortable working to ambitious team targets and objectives. Reporting to the Mass Acquisition Manager, you will enjoy working in a fast-paced and committed fundraising team dedicated to creating a world that no longer tolerates arthritis.
If this sounds of interest, get in touch with Ryan at Prospectus today for a confidential discussion.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more
From Bernie Sanders to Greenpeace UK, progressive organisations are using digital mobilisation to activate hundreds of thousands of campaigners and raise millions of pounds online. Forward Action believes that a digital mobilisation model - where organisations use digital channels to drive hundreds of thousands of supporters to take advocacy, fundraising and volunteering actions - can revolutionize campaigning and fundraising in the NGO sector. However, its potential is still largely untapped in the UK. We help progressive organisations build digital mobilisation programmes and, as our Marketing and Partnerships Officer, you will work to help grow the number of organisations using a digital mobilisation model to drive real-world change.
You will manage our online marketing programme, working to keep establishing Forward Action as a thought leader in digital mobilisation and finding ways to share learnings from our innovations for the rest of the sector to benefit from. You’ll run the day-to-day operations of our partnerships programme, acting as the primary point of contact for prospective partners and delivering the administrative and coordination work needed to move organisations smoothly through from first interaction to a productive partnership. And finally, you’ll have the opportunity to develop your skills in relationship building, supporting our Partnerships Director to build stakeholder buy-in on projects.
If you’re passionate about digital marketing, enjoy building relationships, are well organised and would be excited to help spread digital mobilisation across the charity sector, this job is for you.
This is a permanent role, with the freedom to work both in our London office and remotely from home, although during lockdown you will, of course, only work from home. Once lockdown is fully lifted, it’s likely you will need to be able to travel to meetings in London once or twice a week. You can work either four or five days a week. Applications close Sunday 2 August.
Who we are
Forward Action is a digital mobilisation agency for progressive causes. We help our partner organisations reach new supporters, then mobilise them to become activists and donors. We have been in the engine room of some of the most successful election and charity digital campaigns of the last few years, helping our partners add millions of new supporters to their email lists, raise more money online (from more donors) and create campaigns that have led to real-world change.
Our values are critical to us: we will only work with causes that make the world a better place. You will get to work with some of the most inspiring and impactful organisations in the sector - such as Greenpeace, Cancer Research UK, and Amnesty International - and spend your days helping win progress on everything from climate change to homelessness.
You will be working at the cutting edge of digital mobilisation. We trust in data rather than our gut instincts, so we are constantly testing and iterating in our work in order to challenge assumptions and drive better results. We are an agile, fast-moving team, and you will have the opportunity to rapidly develop and expand your skills and experience.
One of our fundamental values is that all our work should drive real-world, measurable results. But we also believe that the greatest progressive impact we can have is to give our partner organisations the skills, knowledge and culture they need to do what we do themselves. We want to spread our skills and way of working across the progressive sector, not make our partners dependent on us. You will play a key role in this in your job.
What you’ll do as part of our team
-
Manage our marketing and thought leadership work
-
Identify and apply for opportunities for Forward Action to speak at conferences and events, and occasionally speak at them yourself (if this is something you’d like to do)
-
Oversee our content calendar for our blogs and social media channels, and commission other team members to write content that shares our learnings and further establishes Forward Action as a thought leader in digital mobilisation
-
Launch and run our email programme to share results and learnings from our work
-
Organise occasional evening drinks, coffee meetings and other social events with partners (and attend them yourself)
-
-
Run the day-to-day operation of our partnerships programme
-
Be the primary point of contact for prospective partners over email, from their first interaction with us through to the point we start work together
-
Identify and organise opportunities for our partnerships team to share advice and learnings with both current and prospective partners
-
Run our project setup process, ensuring we’re completing all the administrative setup work needed for each new project
-
Run our invoicing process, using our bookkeeping system to send out invoices for each completed project
-
Assist with quoting and, occasionally, proposal writing for smaller projects
-
-
Develop your skills in building relationships with partners
-
Join calls with our Partnerships Director and new prospective partners to discuss how Forward Action can help them hit their goals
-
As a development opportunity in the role, you will act as the partnership owner on occasional projects, building relationships with partner stakeholders and helping our team break through process challenges or blockages during projects.
-
Benefits and working culture
Pro Rata Salary: £31,431 if you live inside London, £28,063 (plus £3,000 travel expense allowance) if you live outside London. We have a generous pay increase system, so every year your salary will increase in line with inflation, and if you hit your professional development goals you will also move up a pay grade. If you move up a pay grade your pay will increase by £1,123 - £1,258 pro rata depending on whether you live outside London or in London.
Contract Term: This is a permanent contract. The role can be either full time or four days a week.
Location: At home during lockdown; post-lockdown, in our Hoxton office, with the option to work remotely. Ensuring our team is open to people who live outside London and enabling staff to work flexibly are important values to us, so you’ll have the freedom to work from home regularly. Many of our meetings are held via video conferencing, but post-lockdown you will need to attend meetings with clients in London fairly regularly - once or twice a week on average.
Holiday: 25 days/year (pro rata), plus bank holidays and the week between Christmas and New Year.
Extra holiday for travelling sustainably: We’re a member of the Climate Perks scheme, so you’ll have an extra two days of holiday a year if you use them to travel by land or sea instead of taking a flight.
Maternity and Paternity/Long-term partner parental leave: For a small organisation, we’re proud to have a generous and progressive parental leave policy. Maternity leave is 12 weeks at full pay, 14 weeks at 50% pay. Paternity/Long-term partner parental leave is 6 weeks at full pay.
Working culture and hours: Our team is open, inclusive, friendly, respectful and kind. People from communities that traditionally experience discrimination on the basis of race, ethnicity or immigration status; women; new parents; people with disabilities; and LGBTQ+ people are especially encouraged to apply.
We work eight hour days (including a 30 minute lunch break), with core hours of 9:30am-4:30pm. We put a lot of importance on ensuring everyone finishes on time: while there are some times when you’ll need to stay a little later to finish work, people in the team rarely work more than 45-60 minutes late. No one ever works on weekends or their holidays.
Forward Action is a digital movement building agency for progressive causes. We work with clients from campaign conception through to results, ... Read more
The client requests no contact from agencies or media sales.
Background
Our mission is simple: to get refugees cycling! We are a community of refugees, mechanics, cyclists and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to refugees. We have donated nearly 6,500 bikes to date. A proportion of the bikes that we receive are sold to the public through our online shop and we service bikes to generate income for the charity and ensure our long-term sustainability.
The Bike Project is a charity going through a significant period of growth due to increased demand for our charitable services and sales through our social enterprise. This full time position is required to deliver engaging marketing across platforms, coupled with fundraising campaigns and efforts. We are looking for someone who can help us pursue our charitable mission and sustain our commitment to support refugees throughout the UK.
What it is like to work here
The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. The Marketing and Fundraising Executive will report to two individuals: the Fundraising and Retail Manager, and the Marketing Manager. Your role will have a high level of autonomy and you will help shape the future of the organisation.
We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.
Job purpose
Your role will sit between Marketing and Fundraising. By working with the managers of both job functions, you’ll be exposed to some amazing campaigns from start to finish. You will also work closely with other parts of the organisation, including operations. You will work with digital marketing, communications and PR in part of your role, whilst also working closely with fundraising, from supporting stewardship, researching new initiatives, and helping deliver events.
Duties and responsibilities
- Content creation across social, web and email; be comfortable with email
- Create and deliver marketing campaigns when called upon
- Community Management across social community and email
- Research and deliver brand story-telling
- Use analytics to interrogate results and optimise for future campaigns and activity
- Handle sensitive data including beneficiaries’ (service users) data
- Research retail products as and when required, with robust data to be included within findings
- Support donor and fundraiser stewardship journeys
- Assist with the development of our retail and fundraising arms including research and delivery
- Help to deliver fundraising events
Person Specification
- Interested in research, analytics and data
- Strong knowledge of social media platforms and specific communications for these platforms.
- Digitally savvy and willingness to learn new platforms
- Strong interpersonal skills, such as building and fostering relationships
- Excellent communication skills, including over the phone, in person and written
- A natural problem solver, with attention to detail and ability to work under pressure
- Comfortable working autonomously, and is confident to seek out help where appropriate
- Knowledge of the refugee sector in the UK, and experience of working or volunteering for a charitable or non-profit organization.
- Ability to conduct all duties in a manner that is non-judgmental and respects differences.
- Shares organisational values and is committed to The Bike Project’s mission.
Working conditions
We’re offering a start date of late July 2020 onwards subject to reference checks and a DBS basic disclosure.
The Bike Project is a flexible workplace. Whilst remote working is essential in the current context, a desk space will be provided for the post holder in our office so that they can work from there as and when required once it is re-opened. Some travel to our other sites may also be required from time to time.
Physical requirements
None.
Direct reports
Volunteers, Fundraisers, Donors.
Application process
If you meet the person specification then please apply with an up to date CV and a cover letter (no longer than one page) that answers the 3 questions below. Please also tell us how you heard about this job opportunity.
Cover letter questions:
- What attracted you to this role and working in the refugee sector?
- What will the future of fundraising look like in a post Covid-19 world?
- Tell us about a time when your campaign delivered results on little to no budget. How did you measure success?
The closing date for applications is midnight on 12th July 2020. Interviews will be held in w/c 13th July 2020 and will be held on Zoom.
The client requests no contact from agencies or media sales.
We’re Mind, the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness and promote understanding.
We are currently looking to recruit a Senior Marketing Officer, part time, for a fixed term contract until March 2022, focusing on our fantastic partnership with the Co-op.
The Co-op, is our biggest and first multi-strand partnership which launched in October 2019. We are aiming to raise £6million to help improve the mental wellbeing of communities across the UK. We are working alongside the Scottish Association of Mental Health (SAMH) and Inspire in Northern Ireland.
This exciting partnership will also include a high-profile advocacy piece, innovative research programme, new community services and multiple cause-related marketing opportunities. You will act as the central point of contact for communications and marketing on behalf of all three charity partners, including leading contact with Co-op, working closely with communications counterparts at SAMH and Inspire to ensure a true four nation partnership is represented across all areas of the partnership.
With substantial experience of developing, delivery and evaluating high profile integrated marketing/ communication campaigns at a local and national level, you will have extensive knowledge of working with corporate partnerships in a communications or marketing role. Excellent written and verbal communications skills are essential, with the ability to develop a range of emotionally engaging content for multi-media channels
Closing date: 13th July 2020 at 12.00 noon
Please refer to the Job Description whilst completing your application.
Mind reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates – therefore we encourage an early application.
Mind is an equal opportunities employer.
Role purpose:
This role is focused on driving reach and engagement on social media. We want to foster two-way conversations and provide timely content to take ShelterBox to new audiences and engage more deeply with our existing audiences.
The successful candidate will join a friendly and ambitious team and play a key role in helping to make ShelterBox a global name. The role will seek to build awareness of ShelterBox, increase social engagement and build communities across our social channels.
This role is full of variety, working with other teams within the organisation to deliver a range of strategic projects that drive brand awareness and help to increase online giving.
Who are we looking for?
ShelterBox is looking for a self-motivated individual with an in-depth understanding of all things social. You will be plugged into the social media world and be able to help us spot trends and quickly adapt our social media work to engage audiences in the most effective way – helping to keep us relevant and interesting.
Excellent writing skills are essential. You should have a good command of language and be able to adopt different tones and styles of writing when supporting projects from both our operational work around the world and fundraising campaigns – from commenting on the latest developments in the Syrian war to celebrating children who have raised £100 in their local community. You will be able to clearly convey ideas in a compelling and concise manner and bring passion and excitement when it is needed. Attention to detail is crucial.
We are looking for someone who has an active interest in global news, international politics, and international development. You will also have a genuine love for incredible charity supporters and for fundraising generally. And you will be able to develop a two-way relationship with our supporters on social media.
This is an exciting and demanding role – you will need to be able to juggle competing priorities and manage stakeholders effectively.
You should have a good eye for design and the ability to source and edit images. A solid understanding of SEO and content marketing is desirable. Social advertising experience would also be an advantage, although not required.
Duties will include but not be limited to:
Management of social media accounts
- Day to day management of ShelterBox’s social media channels, including Facebook, Twitter, Instagram, LinkedIn, and YouTube
- Supporting the Digital Marketing and Innovation Manager, to review and refresh the social media strategy and set goals to increase brand awareness and increase engagement
- Manage the social schedule – seek out content, plan, edit and publish engaging content daily across all relevant channels supporting fundraising campaigns for international teams and providing compelling updates on our operational work
- Respond to social media posts and develop discussions with our supporters – working with the wider Comms & PR team and the Supporter Care team where needed
- Create engaging multimedia content and/or work with the wider teams to achieve this
- Adapt content for specific channels, concentrating on getting the right tone of voice for the relevant audience and exporting videos and images in the right format for each channel
- Build awareness and engagement on social during times of natural disaster and during periods of heightened public interest around conflicts or other events
- Leverage trends and new social opportunities to help drive social reach and engagement
- Spot relevant news stories, flag issues, and share developments with the rest of the team
Planning & reporting
- Manage competing priorities for social channels - getting the right balance of fundraising messages, telling the stories of people we support, celebrating our supporters and sharing real time updates about our work
- Create editorial calendars and campaign plans that meet specific objectives
- Gather input from and share plans with international teams in a timely manner so we can be coordinated globally, as well as thinking globally about content and posts.
- Regular reporting, measuring the effectiveness of campaigns and using data to make evidence-based recommendations for social media output
- Provide written and/or verbal social content briefs to the Brand & Content team for teams in the field
- Take an active role in creative brainstorms and help develop innovative ideas and campaigns to make ShelterBox stand out in a busy marketplace
- Research and monitor activity of other charities within the sector
Share knowledge and best practice
- Support wider teams with the development of social content, helping to create, source, collect and repurpose content so that it is optimised for social channels
- Work with the ShelterBox Book Club team to help develop the Book Club social channels, helping to grow Book Club's followers and increase engagement levels
- Educate other staff members and volunteers on the use of social media and promote its use within the charity
Other duties
- Assisting with wider digital marketing and communications delivery where required, to support the charity’s strategic objectives
- Any other duties as deemed necessary to support the Digital team
-190x78.jpg)
The client requests no contact from agencies or media sales.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We’re looking for an experienced and inclusive problem-solver, with lots of experience of product design, to lead our Product Design community at Citizens Advice. You’ll lead a multi-level team of Product Designers working across the organisation, collectively delivering a sustainable, user-led approach to advice. The team is at the heart of the organisation’s ambition to deliver our vision for 2022.
We’re growing fast, and today, we have 7 multidisciplinary product teams in our London office, split across four areas: public advice, adviser-facing services, platforms, and funded programmes.
What we mean when we say ‘Product Design’
In Customer Journey we often design digital products, but we’re not limited to digital. Our Product Designers designs products, touchpoints, and services. We break Product Design down to 4 aspects of design:
- User Experience (UX) Design — how a thing feels
- Interaction Design — how a thing behaves
- User Interface Design — how a thing looks
- Information Architecture — how a thing is structured
You’ll lead the practice of product design across all of these areas, solving difficult design problems and working on things that really matter. You’ll bring your team onboard with ideas, and coordinate design activities across multiple products to enable a clear and unified user experience.
You’ll be responsible for ensuring the right conditions for designers to work effectively. You’ll set design direction, assure the quality of design delivery across teams, and make sure we design with all users in mind. You’ll be an ally and mentor to other designers who will learn from your skills and experience.
You’ll provide leadership and coaching to the Product Design community, ensuring the team work collaboratively and consistently across all products and platforms. You will help us meet our mission by discovering new ways of approaching (and solving) complex problems and concepts, across the full breadth of product design.
Everyone is welcome at Citizens Advice. We care deeply about inclusive working practices and diverse teams. If you’d prefer to work flexibly, or part-time, we’ll facilitate this — whether to help you meet other commitments or to help you strike a great work-life balance. Several of our leadership team work 4 days a week, and we all work from home regularly.
We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.