The Role
nasen is looking to recruit an experienced Website Administrator to administer nasen’s website and CRM systems. If you have a high level of programming and analytical skills, excellent technical understanding, with the proven ability to handle pressure whilst meeting tight deadlines then we would love to hear from you.
Who We Are
nasen (National Association for Special Educational Needs) is a membership charity organisation that supports all education practitioners. We provide: Continuing Professional Development (CPD), resources, advice, information and much more to enable all staff to meet the needs of all their pupils.
Role Objectives
• To ensure nasen’s websites and the CRM system are operating effectively and meeting the needs of the organisation.
• To support users of nasen’s IT systems and to be the main point of contact with the relevant external support services.
• To be responsible for familiarising users with the website and CRM and making sure it functions smoothly and efficiently.
Responsibilities
• Oversight of the support and maintenance of nasen’s websites and CRM.
• Coordination of support requests with external providers and leading on staff technical support and nasen membership technical customer support as required.
• Designing and delivering nasen’s website and CRM infrastructure in consultation the Head of Operations and the Head of Sales and Marketing.
• Exploring and developing new capabilities to support the growth and development of nasen.
• Communication of plans and strategies across the team and with senior staff as required.
• Provide support and added features for a technology loaded web space.
• Ensure the compatibility of the website with the full breadth of user interfaces.
• Managing the accessing rights of different users to the website and CRM.
• Management of the settings of the website, including site navigation.
• Analysing website traffic and responding to feedback on the website and/or CRM.
• Overseeing website functionality and performance.
• Responsible for the overall security of the website under the guidance of the Head of Operations.
Other
• To undertake relevant training and development, as required.
• To undertake other duties and responsibilities as required, appropriate to the grade of the post, as agreed with the Head of Sales and Marketing.
Person Specification
Please see attached.
How To Apply
To submit an application, please select 'Apply Online' and submit your CV and covering letter addressed to the Chief Executive, Professor Adam Boddison.
The first round of interviews will be conducted electronically.
Current Benefits
- 25.5 Days annual leave excluding public holidays (plus one additional day at Christmas and Easter)
- Flexible hours (to be agreed)
- 8% Employer Pension contribution
- Enhanced parental leave
- Employee Assistance Programme
- Supported professional development
- 10% London weighting
- Friendly and relaxed atmosphere
- Dog-friendly workplace
Privacy Notice
Please visit our website.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
About the role
This is an exciting new position in our ambitious and award-winning fundraising team, committed to finding innovative ways to build Crisis’ profile and support across the UK
In this role, you will be responsible for contributing to income growth across the West Midlands, and you will be involved in the development of networks and activity to generate funds from communities, individuals, local trusts, companies and volunteer fundraising groups, whilst ensuring an excellent supporter experience.
About you
To be successful in this role you will have previous experience of using your excellent communication skills to build a wide range of successful relationships and deliver first-rate supporter or customer care, ideally including having worked with volunteers.
You will be comfortable working remotely, often away from other fundraising colleagues, and will need to demonstrate your ability to use your own initiative to research and identify opportunities and deliver projects or events.
And, you’ll be highly motivated to help achieve the change needed to end homelessness altogether.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
-
Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
-
Mandatory pension scheme, with an employer contribution of 8.5%
-
25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
How to apply
If this sound likes the opportunity for you, please visit our website to apply online. In the supporting statement section, please address points 1, 2, 4 and 5 only of the person specification, which is available on our website by clicking on the red 'Vacancy Details' button.
If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.
Closing date: 29th March 2020 (23:59)
We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
For more information about our work and to see our work in action, please visit our website.
Registered Charity Numbers: E&W1082947, SC040094
Crisis is the national charity for homeless people.
We are committed to ending homelessness. Every day we see the devastating impact ... Read more
The client requests no contact from agencies or media sales.