Digital projects manager jobs in east ham, greater london
St James’s Church seeks an energetic and dedicated individual to launch a new Changemaker Programme, for which seed funding has been secured. The idea behind the programme is that creative leadership is urgently needed in society today; and a matter for the soul too. The invitation is to be part of the change that such leadership can bring. The vision is that by 2035, 50 changemakers, aged between 22-34, will be innovating, inspiring, and creating other changemakers in society, rooted in the character, values and vision of St James’s Piccadilly. It is not growing church leaders but leaders in society, intentionally bringing together young leaders from its five programme strands: Social Justice, Arts and Heritage, Music, Environment, Business.
The Director role has responsibility for the promotion, implementation, sustainability of, and reporting for the Changemakers programme. The essential requirements are leadership of an organisation with an education, charitable or community setting; ideally to have extensive operational programme and line management experience within the education or charitable sector; evidence of strategic thinking and business planning; evidence of delivering and or managing the delivery of events.
St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment.
St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+.
Role description and person specification can be downloaded at St James's website.
Please send full CV with a covering letter outlining your interest in the post and forward to Jane Gray, HR Advisor at St Jams's by midday Monday 16th June 2025 (Shortlisted candidates will be asked to complete an application form in due course.)
Initial interviews are planned for Tuesday 24th June.
If you are interested in having a conversation about the role (before 16th June 2025) this is by arrangement with David Hamilton-Peters at the Parish Office.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Location: London Bridge SE1 (40% home-based also possible)
Terms: Full time
Salary: £30,718
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
The Role
We are looking for an Operations and Finance Coordinator to join our small but growing central office team. The post-holder will work closely with the Operations Manager, Head of Finance and Head of Impact & Service Delivery to play a vital role in ensuring the smooth-running of the charity, our impact and our service delivery.
This position would suit someone who is passionate, organised, and has an interest in film, healthcare and helping to improve people’s wellbeing.
Main Tasks and Responsibilities
Service Support
- Support the Operations Manager with managing film delivery to all our sites, including monitoring of KDMs and DCPs
- Support cinema sites by ensuring all our in-hospital marketing materials are up-to date and accurate, including:
- Create monthly posters for all sites, and other ad-hoc posters
- Create info cards about upcoming films
- Update the film information on our Showtimes page of our website
- Updating digital entrance screens
- Ordering physical posters and standees from film distributors
- Support on developing any new initiatives to promote our services in hospitals
- Deputising for the Operations Manager when required, including occasionally covering out-of-hours emergencies
Impact and Evaluation
- Support with the management and upkeep of our Impact data management system Smartsheets to ensure it is accurate and as up-to-date as possible. Specific tasks to include, but not limited to:
- Check for data errors each morning and follow up accordingly to resolve any issues
- Uploading Serennu Children’s Centre data
- Uploading new nurse and volunteer data
- Inputting film list and BBFC info up-to-date each month
- Migrating other data as and when required
- Support with the collection, inputting, organising and analysis of service delivery questionnaires, Thank You feedback cards and other service evaluation and research projects
- Support the Head of Impact and Service Design with the collection and management of case studies
Event/Screening support, including Disney Partnership
- Support the co-ordination and management of special screenings, events and Disney MTM projects. Including planning, managing orders/deliveries, attending events and assisting with consent form collection
- Support with post-event tasks, such as accurate organisation and storage of photography/media, collecting and collating relevant feedback, and follow-up emails
- Operate projection equipment and run screenings (training will be provided), in case of emergencies, holiday cover, special events and supporter/fundraiser visits
- Brainstorming with the team about any potential future ‘Beyond the Big Screen’ and Disney ‘Moment that Matter’ ideas and initiatives
Finance support
- Checking, processing and preparing payment of nurses’ invoices
- Checking and processing all other supplier invoices
- Support Head of Finance with income recording and analysis
- Preparation of monthly credit card and other expenditure analysis
- Banking of cheques/cash
- Inputting of data into accounting system (currently Quickbooks)
Administration and other duties
- Ensure patient data, and any other relevant data, is captured accurately on Donorfy/CRM system
- Communicate effectively with all team members and provide relevant and required information in a timely fashion
- Undertake other duties as reasonably required by the Operations Manager, Head of Finance, Head of Impact and Service Design
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
MediCinema is seeking a highly organised, enthusiastic individual who can demonstrate the following skills and qualities:
- Excellent communication and interpersonal skills, a professional manner and the ability to communicate effectively with a variety of colleagues
- Excellent organisation and administration skills likely gained over at least 12 months working
- A meticulous attention to detail
- Ability to prioritise efficiently, working within time constraints and judging organisational priorities
- Excellent IT skills (including Microsoft Outlook, Excel and PowerPoint)
- Working knowledge of data management systems and CRM databases, and affinity with data analysis
- Some experience with financial administration such as processing invoices etc
- A pro-active ‘can-do’ approach and the ability to work effectively in a small team
- The ability to carry out duties with good humour and tact, maintaining confidentiality where appropriate
- The ability to use initiative and contribute new ideas
- A commitment to and affinity with MediCinema’s core mission
- An interest in film
Please send your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.

The client requests no contact from agencies or media sales.
The Richmond upon Thames Council for Voluntary Service (Richmond CVS) is looking for an inspirational leader to build on its excellent reputation and take it into the next phase of its development.
Richmond CVS is an independent infrastructure organisation whose role is to ”Empower, Enable and Involve” the thriving Voluntary and Community Sector (VCS) across the Borough in order to deliver the Vision of:
“Strong vibrant communities at the heart of local life”
The Sector contains over 700 organisations who are coming to terms with and adapting to the challenges of the post-COVID and “cost of living crisis” world.
The successful candidate will have a good understanding of the Sector and be a Senior Leader with extensive experience of service delivery, people management, organisation development, finance, income generation and stakeholder engagement.
The role is based in Richmond and is accountable to the Board of Trustees. More details are provided in the Job Description and Person Specification document and the Summary Terms and Conditions attached.
To apply, please complete the attached Application Form. In the “Supporting Information” section please address all the Person Specification criteria to include relevant examples. Please also complete the Diversity Monitoring Form attached.
Timetable
The closing date for applications is noon on Monday 30th June, 2025.
Successful candidates to be notified of interview by Friday 4th July, 2025.
Initial interviews on Thursday 17th July and final interview(s) on Friday 18th July, 2025.
For more information about Richmond CVS, please refer to the document attached
JOB DESCRIPTION
1. Deliver current services efficiently, achieving high levels of performance and satisfaction against contract requirements in both quantitative and qualitative terms.
2. Lead and develop the team in a supportive and collaborative manner and build resilience into the organisation.
3.Maintain and develop effective relationships with existing funders to ensure the renewal and ideally expansion of existing contracts as well as seeking new funders to help achieve Richmond CVS’s External Income growth goals.
4. Be a visible and effective ambassador and champion for Richmond CVS within the local and wider London Voluntary Sector to promote and support the health and growth of the Sector.
5. In collaboration with the Board, develop and maintain effective strategic relationships with key external stakeholders to ensure maximum impact.
6. Ensure strategic representation for Richmond CVS and the Voluntary Community Social Enterprise in key strategic boards and partnerships.
7. Work with the Board, Company Secretary and Treasurer to ensure effective and efficient Governance, to include: Annual Work Plan, regular and timely reporting on contractual and project performance metrics, financial planning and reporting, risk management, policies and procedures and meeting all statutory requirements.
8.Work with the Board on the development, deployment and review of the Strategic Plan and Priorities and prepare an Annual Financial and Business Plan for approval and ongoing review by the Board.
PERSON SPECIFICATION
1. Demonstrate strong and effective leadership, with a proven track record in staff management.
2. Understand the Voluntary Sector and the challenges it faces.
3. Develop and implement fundraising strategies to drive new income streams.
4. Communicate and influence effectively, building relationships, networking, negotiating and managing stakeholders with diplomacy.
5. Manage complex multi-year service delivery contracts or equivalent agreements.
6. Work with the financials to support budget setting, cost management and financial reporting in collaboration with the Treasurer.
7. Apply digital skills to optimise technology use across service delivery, fundraising and communication.
8. Operate confidently at Board level to contribute to strategy development and translate strategy into effective operational plans.
9. Demonstrate principled leadership and a strong commitment to equality, diversity, equity and inclusion.
The client requests no contact from agencies or media sales.
Community Project Lead
- Two-year fixed term, full-time (35 hours per week) or part-time (minimum 21 hours per week considered), £28,000 – £32,000 per annum depending on experience (pro rata if part-time)
- Remote or office-based. Occasional visits to IPSEA’s office in Takeley or a London venue required. This role will also include frequent travel to meet with community partners.
Do you have experience working with under-served communities and leading impactful outreach projects? Are you passionate about improving access to support for families of children and young people with special educational needs and disabilities (SEND)?
IPSEA is the leading charity in the field of SEND law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Community Project Lead to join our team and lead the development of our advice services for under-served communities. This two-year, fixed-term role is a key part of our strategy to reach groups who may not traditionally engage with IPSEA’s support - including children and families with English as an additional language, cared-for children (children in care), migrant children, detained children, and Gypsy, Roma and Traveller communities.
The project builds on a detailed scoping exercise we’ve recently completed, which involved working closely with a wide range of charities and organisations that support these communities. The resulting report outlines the barriers they face, and will form the foundation for this project and directly inform the work you will lead.
What you’ll do
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Design and develop pilot advice services that are tailored to the needs of under-served communities, using findings from IPSEA’s research
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Build and maintain strong relationships with community groups, charities and service providers to co-produce accessible services
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Collaborate with IPSEA’s advice, legal and policy teams to address the barriers these communities face in accessing SEND legal advice
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Contribute to and share outreach materials, training resources and toolkits to support families of under-served communities and empower local advocates
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Plan and lead workshops, focus groups and community events to raise awareness, gather feedback and enhance service delivery
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Monitor and report on project outcomes and impact, providing regular updates to IPSEA staff and stakeholders
You can work remotely or from IPSEA’s office in Takeley, with frequent travel required for essential meetings and community engagement.
If you share our commitment to protecting, promoting, and upholding the rights of children and young people with SEND, and would like to use your skills to improve access to vital advice and support, we would love to hear from you.
Visit our website to download a recruitment pack and application form.
Closing date for applications: 9am on Monday 16 June 2025
First-round interviews: Wednesday 25 June 2025 (London)
The client requests no contact from agencies or media sales.
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.
About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.
The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.
Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.
Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Are you passionate and curious about creating change in communities across the UK? We're looking for eight people to join our UK Portfolio Team as Portfolio Officers.
We have seven permanent roles available and one fixed term contract for 18 months.
At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage.
The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities.Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.
Portfolio Officers are at the core of what we do in the UK Portfolio and as we continue to develop in response to our strategy, we’re expanding our team. Our team is spread across the UK, and we're looking for people from a variety of locations within the UK.
This is a time of optimistic change and growth as we deliver our ambitious new strategy.
As a Portfolio Officer you will:
- Work closely with grant seekers to support them through our funding processes, assess their applications and write and present high quality assessment recommendations to our decision-making Panels.
- Manage grants using best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making.
- Manage your own caseload, liaise with grant recipients, undertake project visits, identify, and manage risk and support organisations to deliver their projects and measure their impact.
- Ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- Use your critical thinking skills, curiosity, interest and understanding of our community-led mission areas to support and inform your approach to assessment and grant management.
- Be responsible for supporting people and communities across the UK, you will have a strong understanding of our vision, our commitment to equity, diversity and inclusion and our funding products.
- Work with stakeholders at different levels, represent the Fund at events, project visits and share learning from conversations, events, grant holder reports with the wider team so that we can maximise our impact.
- Work within the Fund’s policies and procedures and within the necessary legislation, in a way that is aligned with our values, visions and principles.
- At times, have opportunity to get involved in other work such as, helping to develop new funding products or contributing to cross Fund activities
- Support the effective running of team meetings and be responsible for ensuring our data is accurate and of high quality.
You’ll be joining a dynamic and welcoming geographically dispersed team, working with impactful and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.
We are looking for talented and proactive team players from a wide range of backgrounds, cultures and experiences who share our values and are passionate about making a difference through our funding.
Whether through lived or gained experience you will really understand the communities we work with. You could come to grant-making from a variety of backgrounds.
Whatever your background, the role would suit people who:
- are passionate about achieving social change and have a strong commitment to equity, diversity and inclusion.
- have skills and experience in presentation and report writing and basic accounting and budget management.
- can apply their research, data gathering, insight and critical analysis skills to learn quickly about complex and nuanced issues.
- can synthesise complex information and present it to others in a clear and concise manner.
- can work flexibly at pace and to tight deadlines, using their initiative to manage their time working comfortably with competing priorities and deadlines.
- are adept at building and maintaining relationships with people from a range of backgrounds and job roles.
- are strong team players committed to sharing learning with their peers and the wider Fund to improve our processes and practices.
- are comfortable working with an online and geographically dispersed team.
- are comfortable learning and working with different systems and data.
You’ll report to one of our Portfolio Managers and work with other Portfolio Officers across different areas of the team.
The role requires occasional (once a month) travel across the UK to observe and critically analyse the work of applicants and grant holders.
Interview Dates: 14-17 July and 22-23 July
Location: UK Wide - We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidates. The role can be based at any of our UK offices: these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.
Please note that only up to two of these roles can be based in London.
Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting two online briefings webinars on 16 June at 12:30pm and 20th June at 12:00pm.To reserve a spot, please contact recruitment (the email address can be found on the advert on our website).
On application, please align your supporting statement to the criteria below
Essential criteria
- Communication skills: Excellent listening, written and verbal communication skills. Strong report writing skills to produce concise, written recommendations for assessment purposes to set deadlines, and with the ability to communicate complex ideas in an engaging and clear manner, tailored to different audiences.
- Analytical skills: Ability to absorb a wide range of information to make judgement-based decisions with confidence, offering challenge when appropriate and managing risk appropriately throughout the grant making lifecycle.
- Organisational skills: Ability to use your initiative and manage a complex caseload of assessments and grant management, dealing with competing priorities and deadlines and demonstrating strong organisation and prioritisation skills.
- Relational skills: Ability to build and nurture effective, collaborative relationships with colleagues, community organisations, customers and other external agencies.
- Commitment to equity, diversity and inclusion and the ability to apply this throughout the grant making lifecycle.
Desirable criteria
- Sector insight: Knowledge and understanding of communities and the voluntary sector in the UK, and the ability to spot trends and identify opportunities for our programmes at least across one of our four community-led missions.
- Continuous improvement: Ability to identify opportunities for learning and improvement across the team by taking a proactive approach to problem-solving and continuous improvement.
- Data and finance: The ability to understand and assess data and financial information including business plans and accounts, and present this in a way that it can be accessible for others.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Location: hybrid working - a minimum of 1-2 days in the Aldgate, London office per week
First interview date: 18th and 19th June
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Join Dementia UK as a Challenge Events Manager and take the lead in delivering our DIY and open challenge events portfolio through impactful acquisition campaigns and outstanding supporter experiences.
As part of the Mass Participation team, you’ll be responsible for developing the overall strategy for both the DIY and open challenge events programmes. A key part of the role is identifying and maximising opportunities for growth, ensuring the programme remains innovative and responsive to market trends. This will involve researching new opportunities, monitoring developments across the sector and continuously improving ways of working.
You will be responsible for setting the annual budget for both programmes, working closely with colleagues across Fundraising and Engagement to drive income, encourage collaboration and generate strong engagement with the events on offer. A close working relationship with the Challenge Events Manager (Third Party) will ensure a joined-up approach to the overall Challenge Events programme, with shared learning and consistent delivery across all areas.
This role includes line management of the Challenge Events Executive who leads on DIY and open challenges and the two Challenge Events Assistants who support the whole Challenge Events programme.
We’re looking for someone with proven experience in successfully delivering DIY and open challenge events, including participant recruitment, supporter journey development and stewardship communications to achieve income targets. You’ll have a strong background in leading projects, with the ability to guide and support team members to meet their objectives. Experience working with external agencies, a clear understanding of marketing channels and digital techniques to drive participation, and knowledge of stewardship approaches that increase remittance rates and average gifts are all essential.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We’re looking for a dynamic and strategic Operations Director to play a key role in shaping and supporting everything we do at Katherine Low Settlement. Sitting at the heart of our leadership team, this role is all about making sure our charity runs smoothly, sustainably, and with purpose — so we can keep making a difference in the lives of those who need us most.
Role Purpose
The Operations Director is a critical leadership role responsible for ensuring the efficient and effective running of all operational aspects of Katherine Low Settlement. This role oversees the day-to-day operational leadership of the charity, ensuring that its systems, processes, and teams are aligned with strategic objectives and compliant with relevant legislation.
This position will lead on programme delivery, financial management, human resources, IT infrastructure, risk and compliance, governance, and facilities management, ensuring that the organisation operates smoothly and sustainably. The post-holder will act as the Designated Safeguarding Lead (DSL), embedding a strong safeguarding culture across the organisation, and also be responsible for policy development and culture and wellbeing.
As a key member of the senior leadership team, the Director of Operations will work closely with the CEO, Board of Trustees, funders, partners, and staff to drive organisational effectiveness and ensure that the charity can continue delivering high-impact work.
Key Responsibilities
Operational Leadership & Organisational Strategy
- Provide strategic leadership for all operational functions, ensuring alignment with the organisation’s mission and strategic objectives.
- Develop and implement efficient systems, processes, and policies to improve operational effectiveness.
- Work closely with the CEO and Board of Trustees to ensure that the charity is resilient, agile, and positioned for sustainable growth.
- Oversee cross-departmental collaboration, ensuring that operations support and enhance programme delivery.
- Lead on operational planning, resource allocation, and impact measurement.
Programme Delivery & Impact
- Ensure all programmes and services are effectively designed, resourced, and evaluated to achieve the best outcomes.
- Lead on the development of monitoring, evaluation, and learning (MEL) frameworks to track programme impact and efficiency.
- Work with programme teams to ensure services are inclusive, accessible, and responsive to the needs of beneficiaries.
- Identify and mitigate operational risks that could affect programme delivery.
Financial & Resource Management
- Oversee financial planning, budgeting, and management in partnership with the Finance Team and CEO.
- Ensure financial policies, processes, and controls are in place and adhered to.
- Work with the fundraising team to ensure grant and contract funding is effectively managed and reported.
- Ensure long-term financial sustainability through effective resource allocation and cost efficiency.
- Support the development of business models, funding strategies, and income diversification.
Safeguarding & Risk Management - Designated Safeguarding Lead (DSL)
- As the Designated Safeguarding Lead (a role delegated by the Chief Executive), ensure robust safeguarding policies, procedures, and practices are in place.
- Provide training and guidance to staff on safeguarding responsibilities and best practices.
- Oversee the Deputy Safeguarding Leads, acting as the main point of contact for safeguarding concerns from them, ensuring they are appropriately reported and addressed.
- Embed a strong safeguarding culture, ensuring that all programmes and services prioritise the safety and wellbeing of beneficiaries.
Human Resources, People Management & Wellbeing
- Lead the HR function, ensuring best practices in recruitment, retention, staff development, and performance management.
- Champion diversity, equity, and inclusion (DEI), embedding a culture of fairness and opportunity for all.
- Develop and implement HR policies and procedures, ensuring compliance with employment law and best practice.
- Promote staff wellbeing, fostering a positive and supportive working environment.
- Line manage operational staff, providing leadership, mentoring, and professional development opportunities.
IT Infrastructure, Systems & Data Management
- Oversee the organisation’s IT strategy, ensuring systems and processes are secure, efficient, and fit for purpose.
- Lead on the implementation and management of Salesforce (or another complex CRM system), ensuring data integrity and effective reporting.
- Ensure cybersecurity, data protection, and GDPR compliance, embedding best practices across the organisation.
- Identify and implement digital solutions to enhance operational effectiveness.
Governance, Risk & Compliance
- Ensure compliance with legal, regulatory, and ethical standards, including charity governance, employment law, and safeguarding.
- Work closely with the Board of Trustees, providing reports and operational insights to support decision-making.
- Develop and maintain an effective risk management framework, ensuring risks are identified, assessed, and mitigated.
- Oversee all policy development, ensuring policies are up to date, legally compliant, and well-embedded across the organisation.
Facilities & Office Management
- Oversee the management of charity premises, assets, and office operations.
- Ensure facilities are safe, secure, and compliant with health and safety regulations.
- Lead on business continuity planning and disaster recovery strategies.
Person Specification
Essential Experience & Skills
- Proven experience in a senior operational leadership role, ideally within the charity or non-profit sector.
- Strong understanding of programme management, financial oversight, HR, IT, and governance.
- Demonstrable experience of managing budgets using complex Excel spreadsheets.
- Experience with Salesforce or another complex CRM system, including implementation, reporting, and data management.
- Demonstrable experience in people management, of multi-level and departmental teams, with the ability to lead, mentor, and develop high-performing teams.
- Strong knowledge of safeguarding best practices, with experience as a Designated Safeguarding Lead
- Strong policy development and implementation skills, ensuring compliance and operational efficiency.
- Experience in culture and wellbeing initiatives, fostering a positive workplace environment.
- Experience working with Boards of Trustees and governance structures.
- Excellent risk management, problem-solving, and decision-making skills.
- Strong stakeholder engagement skills, with proven experience of building relationships with funders, partners, and regulatory bodies.
Desirable Experience & Skills
- Experience in charity fundraising operations.
- Knowledge of GDPR, data protection, and cybersecurity best practices.
- Understanding of health and safety, facilities management.
Personal Attributes
- A strategic thinker who can balance day-to-day operations with long-term vision.
- A collaborative leader who values teamwork and inclusivity.
- A proactive problem solver, able to manage multiple priorities in a dynamic environment.
- A strong commitment to the values and mission of the Katherine Low Settlement.
Further Information
·Katherine Low Settlement is committed to Diversity, Equity and Inclusion
·All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
·You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Do you have proven experience of successfully managing large, integrated social media campaigns for both paid and organic across multiple channels, plus up to date knowledge of the latest social media trends and digital landscape as a whole? Then join Shelter as a Social Media Manager and you could soon be playing a leading role within our Social Medias team.
About the role
The Social Media Manager will work with teams across the organisation to ensure social media content is timely, engaging and producing the best results for Shelter, its supporters, and service users.
The post holder will manage the Social Media Officer and develop and implement channel strategies for the organisation’s social media output. They will be data-driven, using analytics to present on key metrics to the rest of the organisation to showcase the power of social media.
Role specifics
In this role, you’ll lead on developing and delivering Shelter’s social media strategies across all channels, ensuring our content is forward-thinking, engaging, and aligned with our mission and values. You’ll manage and support the Social Media Officer, helping them grow and succeed in their role, while also curating high-quality content that reflects our brand and keeps us at the forefront of digital trends. Working closely with colleagues across the organisation, you’ll oversee our owned, paid and earned content streams, use data to track performance, and help shape campaigns that connect meaningfully with our audiences. You’ll also play a key part in exploring new platforms, supporting teams with best practice, and occasionally contributing to out-of-hours and crisis communications when needed.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The Social Media Team consists of 5 roles, working across Shelter to manage our social media output and serve our comms, fundraising, retail, and services’ functions. Within the team we cover content, community management, reporting, training, and influencer outreach.
Part of the Comms and Content sub-directorate, the Social Media Team have close ties with our Campaigns, Media, Public Affairs, Policy, Marketing Teams, as well as working with Income Generation, and the Digital Advice Team within Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Development Manager will play a pivotal role in deepening the connections between the school and our alumni and parent community to inspire financial support. We are entering the early stages of a new major philanthropic campaign, which will significantly scale the ambition for the school’s fundraising and engagement activity. As a team, we have a major role to play in shaping the future of the school’s bursary ambitions. Our success will widen access and support the futures and aspirations of disadvantaged young people within our local community, and beyond.
This is a fundraising position which involves leading on our operational effectiveness and developing effective communication techniques to help deliver the school’s philanthropic objectives. You will be required to assist the Director of Development in managing an effective portfolio of fundraising streams, securing regular giving donations, whilst also stewarding our donors effectively, creating innovative and compelling ways to demonstrate the impact of their philanthropic support.
Person Specification
The ideal candidate will need to:
- Be able to demonstrate a track record of securing, administering, and stewarding gifts at any level, or experience in leading income generation activity through regular giving programmes within the charitable sector.
- Maintain positive working relationships with all constituents in the King’s community, including alumni, parents, and pupils to encourage lifelong engagement through participation, advocacy, and support.
- Be a great problem solver with the ability to work laterally to identify opportunities and provide solutions to fundraising challenges.
- Assist the Director of Development in prioritising prospects, through a thorough research strategy, leading the regular giving activity and helping to implement the development fundraising strategy to support the school’s vision and bursary ambitions.
- Demonstrate self-awareness and understand how to bring others with them to collectively make a contribution to our wider social aims.
- Work systematically and maintain the strong support ecosystem that is in place, including the identification, research, and management of supporters, donor stewardship and acknowledgement, gift administration and due diligence procedures.
- Demonstrate a high level of written and oral communication, with a keen eye for attention to detail.
- Show a passion for fundraising and the need to make giving more effective for all level of donors by demonstrating increased impact across all fundraising initiatives.
- Be able to work independently and effectively, is comfortable with ambiguity and has a proven ability to manage competing priorities both operational and strategic in nature.
- Be experienced in using donor and potential donor relationship management systems, for example Raiser’s Edge or Toucan Tech.
- Be a flexible and supportive team player, who is willing to roll up their sleeves and do whatever is required.
King’s is an extremely sought-after school with outstanding academic results and a vibrant co-curriculum. It strives to appoint able, committed, and compassionate colleagues to help ensure every child at the school achieves their best. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south-east England and benefits from exceptional grounds and facilities. We offer excellent benefits including healthcare provision, contributory pension scheme, gym membership and lunch during term time.
To apply for this role, please visit our website.
Closing date: 9am on Thursday 12th June 2025
Interview date: Wednesday 18th June 2025
Second round (if required): Monday 23rd June 2025
Interviews may be staged and we may choose to appoint at any time during the application process.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.
The Head of Media is responsible for the Spokesperson Network and helping people in NEON’s networks make the most of media opportunities. They lead on strategy, developing high-level media contacts and managing staff associated with the programme.
You will be someone who knows how to land stories and spokespeople in the media, capitalising on media and movement moments to push the conversation in a progressive direction. You’ll have a track record of jumping on opportunities, training spokespeople to deal with hostile interviews and staying calm under pressure. You will be a reflective manager, able to establish a strategically aligned, motivated and committed team. You will have a strong understanding of the media landscape - including how it interacts with social media.
On a day to day basis you will manage a team which books spokespeople into broadcast media every day of the week. You’ll pitch and draft comment pieces, build new contacts across progressive spaces and have high level meetings with producers and journalists.
This project is part of a wider Communications Hub in which you’ll play an active role helping to develop the overall strategy and direction of the project.
The client requests no contact from agencies or media sales.
JUSTICE is looking for a motivated and organised Communications Officer to help us build a fairer UK justice system. The postholder will translate complex legal issues into compelling, clear writing, and believe in the power of communication to change minds and build broad support for policy change.
The postholder will communicate JUSTICE’s work to our key audiences using press, digital media, and printed publications, and will report to the Head of Communications. Responsibilities include working with journalists to gain coverage, managing our website and social media accounts, and producing printed materials. You will play a key role in communicating our work and improving engagement with our members and supporters.
We want someone who can learn and grow in this role so if you are a strong writer who is organised and passionate about our work but don’t have every skill listed, we’d still like to hear from you.
JUSTICE works across the whole justice system – from prisons and family law to Windrush and more. Over our 67-year history we have transformed the legal landscape for the better, led by evidence, expertise, and a focus on practical solutions.
It is a fantastic charity to work for, in terms of cause and culture. Our friendly and supportive team currently work in a hybrid manner with access to office space in London. Our staff enjoy flexible working conditions, 27 days annual leave plus a wellbeing day, a birthday day, and the days between Christmas and the New Year off. JUSTICE provides an 8% employer pension contribution, and access to an Employee Assistance Programme.
The candidate pack can be found on our website.
To be considered for this role, please complete the application form, which can be found on our website.
Please note you cannot save your progress on the application form and return to it later. To see the questions in advance please download them by clicking on the link on our website.
Please do not submit answers to the questions by email, they will not be considered.
Deadline for applications: 11pm, Sunday 22 June 2025. Interviews will be held during the week commencing Monday 7 July 2025. Candidates will be required to complete a test as part of the interview process.
The client requests no contact from agencies or media sales.
Position: Evidence Programme Lead
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £44,339 per annum plus excellent benefits
Salary Band and Job Family: Band 3, Profession/Technical
You’ll start at our entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
It is a very exciting time to join the MS Society as Evidence Programme Lead. We are implementing an ambitious cross-organisational transformation programme. And we have just started a new 2025-29 strategy.
We’re looking for a person with strong social research skills who has the ability to lead our Evidence team. We’re looking for someone who can work collaboratively across the organisation to ensure we’re developing our evidence base to inform our work.
With extensive experience and knowledge of applied research, evaluation and data analysis, you’ll provide strategic leadership to design, develop and deliver a programme of evidence projects as well as managing a team of evidence officers, identifying gaps in our evidence and providing advice about how to fill them.
You’ll deliver internal projects and commission external research projects, working with colleagues in policy, press, campaigns and beyond to do so. Contributing to key internal working groups will be another key aspect of the role, as well as monitoring and responding to requests for evidence. And you’ll be committed to ensuring people with MS are involved in the design and delivery of evidence projects and to ensuring we seek views from people from a wide range of backgrounds.
Closing date for applications: 9:00 on Thursday 19 June 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
We’re the charity helping millions of people feel happier and healthier by spending more time on and along our historic canals and rivers. Our tranquil and wildlife-rich spaces provide places to walk, run, bike, boat, fish and rest. It takes an extraordinary team to bring our waterways to life and that is where you come in.
Individual Giving Fundraising is at the heart of the Trust’s Fundraising Strategy, and with ongoing investment to grow our supporter database and accelerate income generation, it's a truly exciting time to join our Fundraising Team.
The Senior Direct Marketing Executive is a key role within the Acquisition & Development Team. They will be driving collaborative working as they lead on cross functional digital projects across Brand, Fundraising and more! We are looking for a digital expert who thrives in an independent working environment and who can hit the ground running to lead on email strategy, a digital fundraising audit and the projects that arise from that. They should be solutions focused, proactive, innovative and collaborative.
Location/base: This role will be based from home, but will require regular travel to London, Birmingham and other Trust locations for meetings and team days.
Key Accountabilities:
- Reviewing, owning and implementing our Digital Fundraising Audit project – taking the actions to complete the audit, and also leading on the workstreams that come out of it.
- Leading on email strategy and becoming a super user of Marketo, our email platform, and continuously looking to optimise ways of working regarding emails.
- Leading on onward journeys and reporting on them on a regular basis.
- Working closely with the CRM Manager and Supporter Journey Manager to ensure excellent supporter experience, clear data flows and journey maps are completed for all digital campaigns.
- Developing strong relationships with internal and external stakeholders – from brand marketing and web development teams to creative and paid media agencies.
- Working closely with the Acquisition Team to help us deliver detailed digital analysis of campaigns.
- Ensuring we explore new and innovative digital opportunities, while remaining compliant.
- Reforecasting income and expenditure for areas of responsibility.
- Support the wider Individual Giving & Legacy team as required, including stewardship of other donor audiences during peak seasons and campaign support as required and agreed with their team manager.
Person Specification
Essential
- Demonstrable digital experience, particularly within a role or organisation focused on conversion and direct response
- Strong interpersonal skills, skilled at building internal and external relationships.
- Experience of analysing digital campaign performance and optimising in order to meet fundraising targets.
- Experience of email marketing and email marketing platforms.
- Ability to work independently and drive projects forward proactively.
- Strong written and oral communication skills.
- Willing to adopt the Trust’s values as your own: caring, openness and transparency, supporting the local community, involving others, and striving for excellence
- Proficient in the use of MS office applications, particularly Excel and Word.
Desirable
- Experience of working in a digital fundraising role in a charity
- Technical experience of digital platforms
- Experience of building reports and using PowerBI
- Understanding of Fundraising regulation and statutory data compliance,
- Knowledge of Fundraising databases and customer relationship management programs
- Experience of working in a fast paced and ambitious team environment.
What We Offer
In addition to your salary of £39,250, you will benefit from a competitive contributory DC Pension scheme arrangement, great holiday entitlement and numerous other employee benefits, including several salary sacrifice benefits.
- 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years
- Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
- Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
- Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
- 2 days paid volunteering leave, volunteering for local community project work.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. We’ve secured well-respected and highly engaged ambassadors, such as Sir John Major and Frances Segelman.
We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. You’ll be part of something impactful, we’d love to hear from you.
We have a busy challenge events programme and an active Family Fund community programme, with ambitions to grow this area over the coming years as part of our five-year strategy. Key areas we are looking to focus on are investing in digital marketing, taking steps towards devising our own mass-participation event and grand challenges, and further integration with our London based charity shops.
The Events and Community Fundraising Manager will play an integral role in ensuing this continued success and that we secure exciting new partnerships and opportunities.
Responsible to
Head of Community and Engagement
Direct reports
Events and Community Officer
Working hours and contract
This is a permanent full-time role. We will consider part-time and flexible arrangements.
Salary
£40,000
Location
Aldgate E1 and hybrid working. Minimum two days in the office and external meetings and events as required.
How to Apply
Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.
Closing date for applications: 9am Friday 20th June 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.
Role Responsibilities
Strategy and planning
• Deliver the existing Community and Events strategy and maximise opportunities for income growth
• Identify and develop new income generating opportunities across Community and Events Fundraising, devising new events and engagement opportunities
• Develop, implement and monitor against KPIs, annual plans, and income and expenditure budgets, ensuring targets are met with robust analysis and reporting
Income growth, event and supporter management
• Proactively manage all aspects of Community & Events Fundraising to increase our supporter base and maximise income, supported by the Events and Community Officer
• operational management of all income and expenditure ensuring sound ROI.
• Develop and deliver supporter journeys that raise average fundraising per head, decreases drop-outs and increases repeat entry
• Implement new digital and value exchange fundraising streams
• Optimise the Family Fund programme to strengthen commitment and fundraising potential of existing Family Funds, and enable recruitment of new Funds
• Deliver excellent support to fundraising groups and recruit new volunteers to fundraise and advocate on behalf of the charity
• Work collaboratively across the charity to facilitate cross-selling opportunities and engaging supporters in other fundraising opportunities, in particular working with the corporate team to recruit participants and support propositions at corporate fairs.
Fundraising events management
• Manage delivery of the event portfolio to achieve financial and sign-up targets, delivering effective on the-day support for event participants. This includes ensuring our events are accessible for visually impaired participants
• Deliver excellent supporter care to ensure supporters are motivated to achieve (and exceed) their fundraising targets, feel valued and build engagement with us
• Key point of contact for high level event participants and community fundraisers via face-to-face meetings, phone calls and emails – providing timely and personalised support
• Support the Events and Community Officer with enquiries, applications and registrations for challenge events, ensuring high levels of conversion, and capturing relevant supporter data
• Support the Head of Community and Engagement, or other teams within Fight for Sight with the successful delivery of key special events, including fundraising gala dinners or receptions, virtual events and mini conferences, and third party or established supporter events.
• When required, support the Events and Community Officer in managing guest lists, enquiries, and ticket sales for special/major donor events and receptions, delivering a seamless guest experience and timely follow-ups supporter care and relationship management
Marketing
• Oversee all paid Facebook advertising activity for events, updating web listings, and utilising our networks
• Work with the Marketing & Communications team to raise awareness/increase recruitment across all activities, highlighting case studies and media stories
• Develop and deliver effective and engaging content, and materials for supporters to increase recruitment, retention, and average fundraising amounts
• Oversee the creation and delivery of quarterly events e-newsletter, plus additional e-blasts
Managing information and reporting
• Work with the Database Manger to ensure accurate records within our CRM system (ThankQ) and management of income from online and offline giving
• Carry out post-event evaluations, analysing supporter data help facilitate greater levels of income
• Support other areas by attending events, exhibitions etc. as required by a small team with varied responsibilities
• Other duties as may be reasonably required by line manager role
Leadership & management
• Provide excellent leadership and line management of direct reports, ensuring that team members meet their individual objectives, develop and grow in their roles, and are motivated and high performing
• Work as part of the fundraising senior management team, alongside the Director and Head of Community and Engagement to devise, deliver and implement the team’s strategy and the organisation’s strategic plan
Other
• Become fully conversant with the aims and objectives of the organisation
• Keep up to date with developments in the sector and key new initiatives in our field
• To work at all times in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation
• Events as necessary
Person specification
Desirable skills, knowledge & experience
• Minimum five years of experience of events and community fundraising, in particular with developing overseas or large-scale mass participant events.
• Experience with recruiting new volunteers and fundraisers from a range of community groups including but not limited to faith-based fundraising, schools and street collections.
• Meeting income targets of over £350,000.
• Experience with managing senior volunteers within fundraising groups and building excellent rapport with them.
• Liaising at all levels with the ability to motivate and inspire others to support financially.
• An effective networker, with an ability to build high level relationships with a diverse range of stakeholders.
• Experience of designing and delivering high impact stewardship programmes and delivering successful and engaging events.
• Proven experience of devising budgets and project plans and reporting against them.
• Excellent track record of personally securing community partnerships and supporter-led events
• Experience of implementing new digital and hybrid fundraising strategies.
• Effective time-management with the ability to manage conflicting prioritises to meet planned and unplanned demand, ensuring that deadlines are met.
• Understanding and experience of working within the requirements of the Code of Fundraising Practice and data protection legislation.
Personal qualities
• An understanding of and commitment to the sight loss community.
• An accomplished written communicator, adept at using the latest statistics and data to evidence need and impact whilst maintaining an engaging and human tone of voice.
• Excellent financial fluency.
• Flexibility and a practical, can-do attitude.
• Highly motivated and able to juggle a varied workload.
• Personable, with excellent listening skills and high emotional intelligence, with the ability to think creatively.
• Ability to identify new fundraising initiatives, assess likelihood of success and impact on resources, develop appealing ‘asks’ and match donor interests to funding needs/projects.
• Excellent accuracy and attention to detail.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality. Therefore, please refrain from using AI tools, including ChatGPT, to produce your application materials. Applications drafted with the assistance of AI will be automatically rejected.
Successfully shortlisted applicants will be invited to interview in person at our Mansell Street offices.
The interview process will include two stages and will be conducted on a rolling basis. There is likely to be an exercise or task at second stage.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight and Vision Foundation we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Please submit your CV and a cover letter / supporting statement of no more than two pages which evidences the specification. You must also answer the vetting questions via the application portal.
Deadline: 9am Friday 20th June 2025
Early applications are encouraged. We will be interviewing on a rolling basis; therefore, we may close early subject to the number of applications received.
The client requests no contact from agencies or media sales.