Age Co is a new brand that Age UK and its trading companies have developed for the sale of a variety of products and services, all designed to meet the needs of older people that give excellent service and support at a fair price. We continually monitor the performance of these partners to ensure our high standards are met.

Age Co has entered an exciting phase of development and change following a restructure, and we are looking to refine our overall strategy and critically our brand strategy.

Digital marketing is a key priority for our current and future plans and as part of this restructure we are seeking a Digital Marketing Specialist to join our fantastic team on a 6 month fixed term contract. Taking responsibility for key digital channels and management, ensuring sales are made effectively and agencies are managed.

About you

* Knowledge of all paid, owned and earned media channels
* Experience in PPC, SEO, email marketing and A/B testing tools
* Ability to monitor, evaluate and report on lead generation and campaigns
* Highly experienced in Google Analytics, GTM and GSC with an understanding of key digital metrics and tracking for online channels.
* Experience of managing affiliate networks
* Good understanding of UX and web design
* Knowledge of social and content generation
* Must be confident working with Excel
* Previous experience in working on CMS systems, preferably Episerver, including a good understanding of basic HTML
* Results orientated, proactive with a focus on data and collaboration skills
* Experience in financial services and insurance a plus
* An up-to-date knowledge and understanding of the importance of the legal and regulatory frameworks
* To be a source of digital best practice ensuring keeping current with industry trends and developments

What we offer in return

* 26 days annual leave plus Bank Holidays (pro rata)
* A fantastic pension (with up to 6% employer contributions)
* Health cash plan
* Cycle to work scheme
* Shopping discounts and many more excellent benefits

Additional Information

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

About Relate

Relate is the UK’s largest provider of relationship support, reaching more than four million people in 2018/19 alone and countless more since we were founded in 1938. Through the national charity and a network of 29 independent local Centres, we work across England and Wales in more than 600 different sites, employing more than 1,500 practitioners, mediators and educationalists.

Relate’s services are supported by a contribution from a turnover of approximately £580k pa from 9 shops across England operated by teams of paid staff and volunteers. This contribution allows greater access to affordable relationship support within the local community.

We believe strong relationships underpin the strength and cohesion of communities. We are best known for our counselling services, but today Relate is much, much more. We are at an exciting and critical phase in our development, looking at ways to better support people of all ages and personal circumstances to deal with an increasingly complex range of relationship issues, embrace the challenges and opportunities of living in a digital world, as well as building an approach which helps and empowers people to build effective and sustainable relationships in every aspect and at every stage of their lives

Overall purpose

• To lead the ongoing development of an ambitious retail strategy encompassing existing shops and exploring new business opportunities which result in a marked increase in the financial contribution to Relate.
• To empower and support a network of 9 Relate shops across England to deliver a level of income which will allow greater access to affordable relationship support from the community they operate within

Key activities

Leading people by:

• Providing inspired leadership to the shop teams.
• Developing a strong sense of team that enables peers to share best practice and work closely alongside one another across the network.

Maximising income through:

• Striving to exceed the agreed sales targets though the support of marketing and donations.
• Supporting shops to develop their own retail model that maximises income, and is owned and lead at shop level but complements the wider retail strategic direction across Relate.
• Ensuring financial planning and delivery is discussed and understood by shop teams.
• Empowering shop teams to own their budget and take responsibility for it.
• Create and interpret sales reports that shops can use to make decisions and grow and develop aspects of their business.
• Work with shop teams to maximise their community reach for volunteer recruitment and product sourcing.
• Enable shops to become fully embedded within their local communities.
• Work with the Director of Operations to develop an ambitious and achievable retail strategy.

Ensuring effective day to day operational management:

• Developing and ensuring compliance with policies and procedures, including those relating to Health and Safety responsibilities within the shops including Covid-19 and safeguarding concerns.
• Effective administration, reporting and oversight to agreed standards.
• Day to day shop management such as stock rotation, staffing rotas, volunteer management, etc.
• Regularly reviewing the income versus expenditure of each shop and makes recommendations to the Executive Leadership Team about the viability of each. 

Significant levels of travel are required – the post holder requires a full UK driving licence.

Key skills and competencies

Essential

• A minimum of 5 years multi-site management experience in retailing and/or charity retailing.
• Proven experience in leading, developing, motivating, empowering and delegating to a team of diverse people in a variety of different ways.
• Driven by income growth across shops, and proven experience of managing multiple teams to consistently exceed financial targets.
• An exceptional communicator, with proven ability to adapt communication style to suit situations.
• Promotes change with demonstrable experience of driving change to produce positive results.
• A resourceful problem solver who is adept at managing a heavy workload with numerous conflicting priorities and consistently achieves positive outcomes.
• Proven positive, entrepreneurial focus in maximising every opportunity, and thinking outside of the box to achieve results.
• Experience of launching projects, and taking them through all phases to a successful completion.
• Willingness to take on new challenges and to learn, grow and develop within a role.
• Experience and confidence using Microsoft Office programmes, email and the internet.
• Desire and passion for the values, work and ethos of Relate.
• Champions diversity, equality and inclusion across the working environment.
• Experience of working with volunteers.
• Working knowledge of Health and Safety regulations and procedures.

Salary package

• Salary of £32,000 per annum
• 35 hour working week
• Access to learning and development
• 36 days annual leave (including bank holidays)
• Westfield Health
• Supportive working environment

How to apply

Please submit a comprehensive CV and a cover letter of no more than two sides of A4 stating how you meet the person specification.

Timetable

Advert open: 20 November 2020

Closing date: 27 November 2020

Shortlisting and applicants informed: 30 November 2020

Interviews online including pre-prepared presentation to a given subject: 4 December 2020

Proposed start date: 4 January 2021

First Give inspires young people to make a difference to the causes they care about. We aim to support the next generation to be socially conscious and community-minded, with the skills and confidence to drive social change.

We do this by working in partnership with secondary schools to deliver the First Give programme, providing a fully resourced scheme of work that guides an entire year group of students to engage with local charities and causes and then carry out social action (fundraising, raising awareness, campaigning, volunteering etc) in support of them. At the end of each programme, a celebratory School Final is held at each school, where teams representing each class deliver presentations about their projects. The class considered to have engaged the best with the programme secures a First Give grant of £1,000 for their chosen charity. By the end of the programme, however, the whole year group will have given back meaningfully to their local community.

We are at an exciting stage of our journey, looking to open up our delivery to more parts of England and Wales. We are seeking a Partnerships and Communications Lead to drive this element of our work. This is a sales role.

The Partnerships and Communications Lead is responsible for design and implementation of the school sales and marketing strategy for First Give, working with a motivated team to achieve ambitious targets in order to engage schools to deliver the First Give programme across England and Wales. We are seeking a motivated and enthusiastic candidate who is looking to expand their leadership skills and take ownership of a complex sales project. You will be an excellent communicator, with highly developed independent working and a positive, proactive attitude.

Location: Working from home for now, with travel to schools across England and Wales once restrictions allow it. Regular travel to London for team meetings will be required. Should the successful candidate live in London we are able to offer desk space in our office in North West London.

Other requirements of the role: Must have access to a car and a full clean driving licence. A car allowance is provided

NB First Give is committed to the safety and welfare of children and young people. We follow Safer Recruitment Guidelines. Any offer of employment is subject to reference and DBS checks.

Benefits:

• 25 days’ annual leave plus Bank Holidays. First Give closes between Christmas and New Year and this time off is given to staff gratis. You will also be able to take your birthday off in addition to this.
• Pension of 5% following probation period
• Where appropriate, a work from home allowance will be provided
• Generous CPD budget

Key Responsibilities:

Marketing and sales:

• Selling the First Give programme to secondary schools in England and Wales
• Develop sales strategies and approaches to market the First Give programme to secondary schools across England and Wales
• Design new, and develop existing, marketing and lead-generation campaigns for the First Give programme, especially to engage and attract new schools to our work
• Work with the Programmes team to develop and implement nuanced regional strategies for programme sign up, with an emphasis on growth in targeted areas as necessary
• Develop relationships with key partners such as multi-academy trusts to secure wider partnership working
• Develop and implement a strategy to re-engage schools who have lapsed in their participation on the First Give programme
• Build relationships and networks across the education sector (for example regional Teacher groups, Local Authorities, Headteacher groups etc.) to increase profile and support sales
• Manage sales and marketing expenditure to budget
• Analyse trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance using Salesforce
• Help to interview, hire, manage, and direct members of First Give’s P&C team as and when this is needed

External communications:

• Co-ordinating FG’s external communications including liaising with PR, social media, newsletters
• Oversight of First Give’s brand identity across various print and digital platforms
• Oversight of First Give’s website and other digital assets

Person specification

Essential:

• Passionate about young people and their potential to drive social change
• Proven track record of success of selling products into the secondary school market or similar
• Experience of design and implementation of creative and effective marketing strategies
• A developed and commercial understanding of the secondary education market in England and Wales
• Experience of excellent stakeholder management and relationship building
• Experience of collating and analysing sales data effectively in order to drive growth
• Excellent presentation skills with an ability to deliver concise, engaging and persuasive presentations
• Experience of managing external communications (eg, website, PR, comms) in order to achieve results
• Proactive, independent worker able to work well alone and as part of a team

Desirable:

• Experience of working successfully within a remote decentralised team
• Experience of using Salesforce in order to track and analyse data
• Experience of building relationships with stakeholders of all levels

Applications close 5pm 23rd December 2020

Candidates who will be invited to interview will be notified on 8th January 2021

Interviews: 14th and/or 15th January 2021 (whether in person or via videolink tbc)

To apply, please fill out the form linked below, part of which will require a covering statement asking for details of your suitability for the role.

IFAW UK  is seeking an exceptionally organized, detail-oriented, and passionate individual to serve as the region’s Digital Officer. This job is best suited to an individual who brings an abiding interest in the substance of IFAW’s work (animals and the planet), impeccable organizational skills, strong writing ability, a natural skill for time-management, and the capacity to act as a team player in the daily promotion of brand awareness, advocacy and fundraising goals for a global non-profit organization.

The Digital Officer will be responsible for the development, coordination, planning and implementation of the online fundraising and online marketing strategy to achieve both revenue and lead generation targets as well as contribute to the organizational goals of building brand awareness, enhancing brand reputation and expanding audience engagement. Working under the direction of the Global Digital Marketing Director, the Digital Officer will support both country specific and global initiatives and campaigns.

In conjunction and collaboration with the global digital marketing team:

• Initiate and implement online fundraising campaigns to meet and/or exceed annual budgeted net income goals.
• Initiate and implement online acquisition and paid media (SEM and paid social) programs to meet and/or exceed annual lead and direct donor acquisition goals; includes working with external agnecies as required.
• Oversee online advertising budget (e.g. SEM, paid social), including the management of monthly spend per channel, scoping out areas to increase marketing spend efficiency, and defining the focus for testing, analysis and experimentation.
• Within the framework of the global digital marketing and fundraising strategy, manage and implement all aspects of online campaigns (e.g. e-appeals, advocacy, stewardship) from start to finish implementation, evaluation and follow-up strategy;  Occasional creative development will be required, when it relates to unique country and program opportunities.Develop and cultivate new donor targets; generate prospects and engage leads.
• Collaborate with director to set annual KPIs and growth targets, forecasting against lead and revenue goals; provide weekly/monthly reporting against targets.
• Explore and test new types of online fundraising (e.g. Crowdfunding, Peer-to-peer) to aid in lead gen and online donations.
• Manage and curate UK’s social media accounts
•  Maintain and follow “best practices” in SEO when creating and updating website content
• Define and oversee the creative development of assets (e.g. ads, videos, animated gifs, content, text etc.) needed to support acquisition activities.
• Monitor, evaluate, and report on campaign and acquisition success against targets in collaboration with support from analytics team.
• Regularly test new and online opportunities with current and potential partners.

Qualifications and Education Requirements

• Minimum of 5+ years hands-on online marketing and fundraising experience.
• Experience raising money online in multiple ways (e.g. newsletter, SEM, paid social, crowdfunding, peer-to-peer).
• Deep understanding of online marketing fundamentals (paid, earned, owned) and knowledge of how online marketing channels complement each other.
• Ability to analyze/synthesize complex data (e.g. acquisition costs, LTV) and utilize it to develop strategic initiatives; understanding of conversion funnels, attribution models, Google Analytics and other reporting tools.
• Comfortable working with creative teams to develop and produce effective campaigns as well as with product/engineering teams to optimize websites and landing pages.
• Understanding of conversion funnels, attribution models, Google Analytics and other reporting tools.
• Proven track record directing large scale email marketing campaigns inclusive of strategy development, list segmentation, A/B testing and translation, experience with email service providers, CRM and website content management all a must
• Proven track record planning, directing, optimizing and analyzing multi-channel online marketing campaigns from start to finish especially newsletters
• Experience with Salesforce and other marketing automation and fundraising platforms and related tools.
• Some domestic and international travel required (post COVID).
• Fluency in in English

It's an exciting time to join our growing, friendly team, providing a range of support and services to VCSEs and promoting community wellbeing in Somerset.

The Digital Inclusion Project Manager will initially scope out the parameters of the project, mapping provision and services already in place. Over the coming months you will set-up and co-ordinate a help-desk and digital loan scheme, liaising with volunteers and community partners throughout the county.  We want to ensure that this project is fully embedded county-wide and remains sustainable beyond the funding term.

You will be working with our team of Voluntary Sector Advisers, utilising their contacts within each of the districts to ensure good reach for the project. You will also be liaising closely with Somerset NHS Foundation Trust, and Barclays Bank Digital Eagles.

You will have sound knowledge of IT,  project management experience and a good understanding of the VCSE sector. You will have excellent team working and communication skills, along with a creative, pragmatic and organised approach to your work. In return, you will be offered training and support to further develop your career.

We offer flexibility around where you work. Some work will be in the community - for example attending meetings or events anywhere in Somerset - and this might include evenings or weekends. 

Technology, Digital and Data Advisor - Humanitarian Innovation Hub

Could you help the humanitarian community improve activities for people in crisis through technology, digital and data innovation? Are you able to analyse data and understand how emerging technologies can improve how humanitarian work is designed and delivered? Could you enable humanitarian agencies to access expertise from the organisations in the UK leading new technologies?

We are looking to recruit a Technology, Digital and Data Advisor for the new UK Humanitarian Innovation Hub.

This new role will drive collaboration across a new network of UK humanitarian innovators, focused on new and improved technologies and processes that will make humanitarian action more effective and efficient.

You will have considerable experience in digital and data innovation and a strong knowledge of data science. You bring expertise in various forms of data collection and analysis, both quantitative and qualitative as well as experience in translating better insights from data into better decision-making processes. You would also have a good background in humanitarian work and good connections with key humanitarian data/digital actors. You will lead on identifying digital and data technologies and processes that are or might be relevant to solving challenges faced by humanitarian agencies and people affected by conflict. Preferably, you will have good networks in the communities in the UK that are leading the development of these technologies - in the private sector, universities, or government, and experience in brokering relationships to drive collaborative innovation.

You will be a self-starter, who’s comfortable leading work in a new initiative. You must bring expertise in partner outreach, network building and coordination, along with strong technical skills and the ability to manage competing priorities and deadlines.

The Hub is hosted by Elrha and is funded by the UK’s Foreign, Commonwealth and Development Office (FCDO).

If you are passionate about using your digital and data skills to support the humanitarian community and those affected by crises, and you want to be part of a new initiative that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.  

***

We are committed to the safeguarding and protection of children and vulnerable people in our work. This post is subject to a range of vetting checks including a criminal records disclosure. 

We recognise the positive value of diversity and promote equality and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates.

Please note: Due to COVID-19 we are all currently working remotely, so this role will initially be home-based. When deemed safe and appropriate to do so, the role will be based in our London office and there will be some UK travel involved in this role.

The role will be appointed at the start of the salary band advertised, unless there are exceptional circumstances. This allows for incremental progression within the role and movement up the scale.

Closing date: 2 December 2020 Interview date: 15 December 2020

Digital Project Manager

Understanding Recruitment are delighted to announce we are working alongside Turn2us on a very exciting Digital Project Manager vacancy to take the lead on a variety of major projects in 2021!
Turn2us and their services have been more important than ever in 2020 as they work tirelessly to help people in financial need gain access to welfare benefits, charitable grants and other financial help

As the Digital Project Manager you’ll be responsible for a full website refresh plus the creation of multiple online tools that are critical to the way Turn2us supports people up and down the country.
There will be a big emphasis on stakeholder engagement so the Digital Project Manager should have great communication skills and enjoy working with others.

Turn2us actively encourage a positive work-life balance offering flexible working hours and the ability to work from home.

Skills required for the Digital Project Manager: 

- Experience delivering web and digital specific projects on time and in budget
- Experience working in an Agile environment
- Some understanding of charities (very beneficial but not required)
- Good stakeholder management

Digital Project Manager / Digital Delivery / Agile / Website / Web / Online

Location: Working remotely until at least new year. Head office in Hammersmith

Salary: £33,000 + Excellent benefits!

Apply now for immediate consideration regarding this excellent opportunity!
Understanding Recruitment is acting as an employment agency for this vacancy.

£24,491 per annum (plus £3,717 Inner London Weighting if based from London)
Full time – 35 hours per week
London or Manchester
Permanent

At Refugee Action, we have a vision of a UK in which refugees and people seeking asylum will be welcome, can get justice, live free of poverty and successfully rebuild their lives. We empower refugees and people seeking asylum to influence both our work, the issues that matter to them and decisions made by government and we are a trusted partner for others who share our vision. It's an exciting time to join the charity as we work towards achieving our 3-year strategy objectives (2019-22).

We have an exciting new opportunity for a Digital Communications Coordinator to join our Fundraising and Brand team. This role will support the Digital Team to deliver our ambitious digital strategy, focusing on the day to day coordination of digital channels including Facebook, Twitter and Instagram. The post holder will also work regularly with key supporter databases, building new content and maintaining the Refugee Action website.

To succeed in this role you will have:

• Strong writing, editing and proof-reading skills, with experience of using these within a fast-paced environment and adapting content for different audiences
• The ability to communicate and collaborate effectively across teams and manage conflicting priorities and changing schedules
• Experience of maintaining and nurturing social media accounts and creating or managing a social media schedule
• Experience using email platforms or a proven ability to learn new systems quickly
• Experience working with website content management systems, such as Wordpress or similar systems
• Proven ability using reporting and analytics tools, such as Google Analytics
• Understanding of the digital landscape, and emerging trends in web and social technology and digital fundraising

For more information please click the 'apply' button which will take you through to our website.

Those with lived experience as a refugee are encouraged to apply.

Closing date: 09:00am, Friday 27th November 2020

Interviews: Monday 14th December 2020 via Zoom

We are the international arm of The Prince’s Trust, the UK’s leading youth charity, founded by HRH The Prince of Wales. Since our launch in 2015 we have worked with local partners around the world to deliver tailored education, employment and enterprise innovations that empower young people to learn, work and thrive.

Our content delivery is now present in 13 countries around the world including Barbados, Jamaica; Trinidad & Tobago; Greece, Malta, Serbia; Ghana, Kenya, Rwanda; India, Pakistan, Malaysia and Jordan.

Over the next year, this role will primarily focus on three projects in Jamaica whilst supporting the delivery of the pilot projects in the Eastern Caribbean. This role may take on responsibility for projects elsewhere in the Caribbean in future years as required.  

Working alongside partners HEART NSTA Trust, Junior Achievement Jamaica and Jamaica Youth Business Trust, you will take responsibility for overseeing the three projects and supporting our partners to successfully roll-out delivery following the recent culmination of the pilot projects. Key to all our work is ensuring it is sustainable and locally owned therefore a focus of this role will be in building this into the projects in the region.

We want to build a diverse and inclusive organisation that is representative of, and responsive to the needs of the communities we work with.  It will therefore be crucial for you to have prior understanding of the youth landscape in the region and youth skills development programming.

In addition to your excellent organisational and project planning skills, you will be experienced in developing and nurturing strong relationships with a range of individuals and organisations - a mix of small NGOs, government ministries and large public sector agencies, with stakeholders including senior government officials, private sector leaders as well as previous programme participants.

Background Information

There are currently over 850,000 people living with dementia in the UK, and this is expected to increase to one million by 2025, and 1.6 million by 2040.

Dementia UK provides specialist dementia support for families through our Admiral Nurse service. When things get challenging or difficult for people with dementia and their families, Admiral Nurses work alongside them, giving the compassionate one-to-one support, expert guidance and practical solutions that can be difficult to find elsewhere. They are a lifeline - helping families to live more positively with dementia in the present, and to face the challenges of tomorrow with more confidence and less fear.

Our Admiral Nurses work with families across the country, face-to-face, in the community, in hospitals, care homes, hospices and other care providers. Admiral Nurses are reaching more families than ever before – but there’s a long way to go until everyone who needs this support can receive it. For those we can’t yet reach in person, the Admiral Nurse Dementia Helpline provides support at the end of the phone and on email seven days a week.

Job Description

Purpose of Role

To help support the continuous output of high quality, targeted digital communications from Dementia UK, across all channels. Working closely with the Digital Communications Lead and Digital Marketing Executive, as well as the wider marketing and communications team, the Digital Marketing Assistant will help support Dementia UK’s digital and content strategies, upholding and furthering the charity’s values and strategic aims across our website and social media content. This is an exciting and great role to learn and develop your skills.

Key Responsibilities

Website

• Editing and publication of content on the website as directed by the Digital Communications Lead
• Support the Digital Communications Lead in managing technical aspects of the website. For example, creating friendly urls (redirects) for campaigns, creating forms, creating web pages, making sure the web pages have the right website structure and meta data/descriptions etc

Social media

• Support the Digital Marketing Executive with the growth of social media networks and audiences
• Respond to comments and messages in a timely and professional manner
• Maintain and update our social media accounts/communications with supporters and interested parties

Digital support

• Use analytic tools to report on social media and web performance, especially for fundraising campaigns and monthly digital report
• Assisting with research and monitoring of digital channels across all media outlets
• Keep up to date with latest digital developments and their application
• Support the Digital Communications Lead in delivering the digital strategy
• Manage the eBay Charity account and flag products that are for sale that don’t support Dementia UK’s values
• Work with teams across the charity, upskilling others in digital best practice, and helping them measure and improve the effectiveness of their digital marketing

Please note only applications including a CV and answers to the aplication questions will be considered. We do not require a covering letter for this role.

Prospective interview dates - 9th and 10th of December.

We are looking for an outstanding Delivery Excellence Manager to help us drive and maintain excellence in the delivery of our global programmes. You will be responsible for ensuring delivery meets our own and clients’ expectations across our Education Services Group (ESG). As a technical expert in delivery, you will lead a revitalised approach to delivery excellence, ensuring there is a clear and codified approach to adaptive programming across projects, and that best practice is applied in projects through an embedded, fit-for-purpose Delivery Excellence (DE) framework. 

The successful post-holder will have:

• an excellent understanding of project delivery and effective track record of supporting large-scale and/or complex projects and programmes to achieve excellence 
• a deep knowledge and of the application of formal Programme and Project Management (PPM) methods to guide successful delivery 
• an excellent understanding of relevant business processes that enable delivery excellence
• commercial knowledge and awareness including the operational and financial design of complex projects to support successful outcomes
• a strong understanding of business transformation, process development and change principles
• outstanding stakeholder, inter-personal and relationship management skills, with highly developed influencing and negotiation skills
• highly developed problem-solving skills and the ability to adapt to shifting contexts
• the ability to communicate complex technical work to both senior stakeholders and non-experts
• strong line-management skills, especially across remote teams
• significant experience working in or closely with Corporate/business services to improve delivery processes
• an accredited Project and/or Programme Management qualification 

In return we offer 30 days annual leave, a 6% matched pension scheme, a range of voluntary benefits, excellent training, and family friendly policies to support flexible working.   

Please note, we will be reviewing applications on an ongoing basis and reserve the right to close our vacancies early.

About the organisation
Education Development Trust is a leading education services charity working in over 80 countries.  We have over 50 years’ experience delivering high impact large-scale education programmes, influential consultancy and running and a global public education research programme. Together, these enable us to help transform school systems worldwide and fulfil Education Development Trust’s mission.

Education Development Trust is committed to safeguarding and promoting the welfare of children. The successful candidate must be willing to undergo an enhanced disclosure through the Disclosure and Barring Service.

About No Isolation

Everyday technology, from smartphones to computers, have helped build bridges across the world, and have brought people closer together. However this fails to capture those left behind; the elderly or those for whom modern tools aren’t specifically designed, who are also more prone to social isolation.

This is felt even more acutely during the current pandemic. We are looking for an exceptional senior health specialist to join our UK team, to play an instrumental role in getting our technology to those who need it most.

Core responsibilities

KOMP is a consumer product, as well as a tool used by organisations such as local authorities, domiciliary care agencies, care homes, charities, and NHS Trusts. You will be responsible for acquiring and managing these B2B organisational KOMP customers.

This will involve carrying out product:

• Demonstrations
• Sales negotiations
• Training workshops

In addition you will be involved in:

• Market research and promotional strategy
• Customer feedback and product development input

This role is the first of several roles in a dedicated KOMP UK team that will join our current UK team that specialises on our other product, the AV1 telepresence robot for unwell children. The person who fills this Business Developer role will eventually specialise in an area within the KOMP UK team.

Who are you?

You are genuinely passionate about reducing social isolation. You are proactive. You are an all-rounder with a versatile skill set.

You have an understanding of the NHS funding flow, CCGs and public sector procurement process, or a willingness to learn. Ideally you have experience working within the care industry.

Our company vision is for there to be no social isolation; we want our teams to consist of a wide range of perspectives, experiences, and backgrounds so that we can better achieve our vision.

Our employees share some common traits; they are kind, self-propelled, hardworking, great team players, responsible and enjoy a good laugh.

We can offer:

• Opportunity to join an innovative and growing company

• A rewarding and meaningful experience
• Parties! Where our 40 employees come together across our 3 offices; UK (8), Norway (30), and Germany (2) 
• 25 days holiday (+ 8 bank holidays, + 2 "pyjama days")
• £30-40K per annum
• Sales commission and share acquisition programme

How to apply

Please tell us why you are passionate about joining our mission, and why you are the best person for the job, in 300 words or a 2 minute video.

Please also share your LinkedIn, or if CV then as a PDF.

The application deadline is midnight on the 23rd November. We encourage you to submit your application as soon as possible.

First interviews will take place on the 26th/30th November. Second interviews will take place on the 7th/8th December. The successful applicant will be invited to start as soon as possible.

Do you have a flair for direct marketing that inspires and want to work at one of the top 100 best not for profit organisations to work for?*

Based in the beautiful village of Bartestree, approximately 5 miles east of Hereford city, St Michael’s Hospice has been providing the highest quality care, free of charge, to the local community for over 35 years. This care is made possible by supporters taking part in fundraising events and activities, playing our lottery, shopping at our retail outlets, making charitable grants and donations, leaving gifts in their wills or giving freely of their time to volunteer.

We know that data is the key to doing more and doing it better and we believe that St Michael’s Hospice supporters deserve the very best experience with us. That’s why we’ve created the brand-new Individual Giving Development Manager role – part of the Income Generation Team – to keep this at the core of what we do – and is vital to the ongoing success of the Charity.

The Individual Giving Development Manager is a new and varied role and will be responsible for identifying and maximising income through targeted communications and stewardship, with potential and existing donors, regular givers and Lottery members. This will role will also include development of mid-level donors, legacy marketing and in memory fundraising programmes.

To be successful in the Individual Giving Development Manager role, you need to have an in-depth knowledge of Raisers Edge or similar CRM system, excellent relationship management skills, knowledge of individual giving income channels and impeccable attention to detail. But you also have to bring enthusiasm and drive and ensure our procedures and processes maximise our fundraising.

You’ve got a successful proven track-record of retention and acquisition from direct marketing (both on and offline), digital products and regular giving. You’re creative and innovative in approach; someone with their finger on the pulse when it comes to advances in individual giving and new opportunities for your supporters. You’ve got a nuanced understanding of the supporter journey and how to engage donors effectively for long-term relationships.

As an enthusiastic self-starter with a hands-on approach, in taking on the Individual Giving Development Manager role you will be capable of working independently or as part of a multi-disciplined team. You will be an inspirational leader and provide direct line management to the Lottery Manager.

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Role overview

The Right to Education Initiative (RTE) is looking for a Communications Manager 

The successful candidate will be responsible to develop and implement an exciting and audience-focused communications strategy in line with RTE’s strategic plan. The communications manager will be responsible for the management and development of RTE’s website, ensuring the content is always relevant and up to date, sharing information to targeted audiences and raising RTE’s profile. He or she will play a key role in supporting RTE’s priority activities and programmes.

This position includes possible travels  to attend work-related meetings and events worldwide.

Areas of responsibilities and key tasks

Communications strategy

• Develop an exciting and audience-focused communications strategy, together with RTE staff and executive board, to help deliver our organisational strategy and objectives.

• Oversee the implementation of the communications strategy.

• Oversee the development and delivery of strategies for digital channels, as well as communications strategies for specific campaigns.

Website and social media presence management

• Produce, consult on, and implement an annual plan for RTE’s website in line with the communications strategy, including the implementation of our planned core activities.

• Web and content management

• Ensure RTE’s website is easy-to-use, meets the needs of our audience in terms of content, functionality, and user experience.

• Day-to-day management of RTE’s international web presence (websites is English, French, Spanish, and Arabic) according to the organisational objectives and priorities.

• Lead on liaising with a web agency to redesign RTE’s websites.

• Analyse, using analytics, and draw actionable insights across all digital channels.

• Source external content contributions, particularly blog posts.

• Coordination of alternative language websites, to ensure content is regularly updated, relevant items are translated, and contributions sourced.

• Recruit and supervise the work of community language facilitators.

• Track developments related to the right to education, human rights, and development, as well as RTE’s media presence.

• Identify and pursue opportunities to maximise the impact of advocacy and increase use of online resources and tools.

Maintain social media and media presence  

• Develop and advise on the strategic use of social media, tailoring content to different audiences and channels. 

• Maintain an active profile of Twitter, Facebook and Instagram. 

• Cultivate and manage media contacts and relations.

• Produce press releases on news-worthy pieces of work.

• Track global media for key development on the right to education and support rapid responses to relevant news articles.

Production of communication material

• Produce high-quality, engaging, and original content, including videos, infographics, press releases, news items, and reports, using desktop publishing, video editing, and photo editing software.

•  Oversee editing, translation, design, and dissemination of regular publications, including monthly e-Bulletin, calendar, and annual report.

• Produce high-quality and on-brand templates for RTE content, including for: case summaries, case studies, monthly e-Bulletin, reports, factsheets, etc.

• Adhere and implement RTE’s style guide for online and print content.

Other

• Management of RTE’s internal communications systems, for example, CRM. 

• Propose tools to improve RTE’s internal communication

• Support RTE staff members in media and communications for research and advocacy efforts.

• Facilitate strategic discussions to clarify objectives, audience(s), key messages, and potential risks related to communications efforts.

• Provide final edit and layout for grant proposals and report narratives.

• Publicise and support facilitation of periodic events.

• Keep abreast of social, communications, and fundraising trends and network with appropriate external organisations to inform thinking.

• Keep tracks of RTE’s impacts, including on media and social media

• Act as a point of contact to external consultants, and coordinate the delivery of their work.

• Oversee the work of interns where applicable.

• From time to time, carry out any other duties that are within the scope of the job.

Note: This role could expand to a full-time role if resources permit – in which case additional responsibilities may be added such as digital marketing, development of multimedia materials etc. 

Candidate profile

We are looking for a highly skilled and enthusiastic Communications Manager to join our team and lead RTE’s communication activities.

This is a new position and a key role, and the successful candidate will have proven experience in communication. It will be essential for the candidate to be committed to human rights, particularly the right to education.

Aside from sharing our values, we are looking for someone who is comfortable working in a multicultural environment and who is happy to take on new tasks and support the team when needed.

We will provide the candidate with the opportunity to work as part of a small team of dedicated and passionate people and the real opportunity to shape the growth of the organization.

In addition to an expert, we are looking for someone who has excellent interpersonal skills.

The ideal candidate will have:

Education & qualifications

• Graduate and/or postgraduate degree in relevant fields, including journalism, political sciences, communications, human rights, or development and/or relevant experience in these fields.

• Substantial experience in communications or related fields.

Essential knowledge

Required

• Good understanding of the international human rights context.

• Familiarity with civil society activism and advocacy, including rights-based approaches.

• Good understanding of the global communication landscape and technics

•  Interest in and understanding of new developments in visual imaging and multimedia.

Desired

• Familiarity with international human rights law, education and development issues, or related

Know-how 

Required

• Experience using Content Management Systems, web editing software packages, and other emerging technologies.

• Experience of using social media platforms and the role/utility of social media for a small human rights organisation.

• Experience of creating and promoting social media content tailored for different channels, as well as monitoring and responding to comments.

• Experience of writing and building emails tailored to relevant audiences.

• Strong written communications skills, in particular an ability to translate dense and technical information into easy to understand and accessible content.

• Strong editing and proofreading skills. A keen eye for detail.

• Fluency in English and one or more of either French, Spanish, or Arabic. 

Working to tight deadlines.

Desired

• Experience handling media and communications for  human rights or social justice organisations.

• Confident editing html.

• Experience of working with multiple language media and media in different contexts.

• Web development expertise.

• Experience in digital marketing.

• Experience in making videos

Personal skills/qualities

• Commitment to human rights, children’s rights, and the right to education.

• Ability to think strategically.

• Excellent interpersonal and networking skills.

• Ability to work collaboratively with colleagues, including from distance, as well as external partners.

• Flexibility and adaptability - can adapt to changing work priorities at short notice, take on the ideas of others, adapt own way of working.

• Ability to manage relationships based on respect for each other and mutual trust.

• Positive attitude.

•  Curiosity and creative thinking.

• Open-minded, including open to constructive feedback.

• Good time management and problem-solving skills.

• Ability to work in an independent and autonomous way. 

• Willingness to learn new skills.

• Willingness to “pitch in” and support colleagues outside the parameters of the job description where necessary

Status & location 

• Part-time position (3 days a week, 21 hours).

• One-year contract, with possible extension depending on funding

• Our office is based in London, with flexibility to work from home. Possibility to work from another country can be considered.

Salary range                                                                                                     

£35,000 - £39,000 per year for London-based reference (prorated  £21,000 to £23,400)

How to apply

Please send a CV and cover letter with the subject line ‘Communication manager application’

We expect your cover letter to explain:

• Your interest in joining Right to Education Initiative

• Your interest in this role

• Your relevant experience as per the skills and competencies outline above

Deadline to apply: 29 November 2020. 

Interviews: the two first weeks of December.

In view of the volume of applications anticipated, we regret that we are unable to answer individual queries in relation to posts or on the progress of individual applications. Shortlisted candidates will be contacted shortly after 29 November 2020.

About RTE

The Right to Education Initiative (RTE) is a global human rights organisation focusing on the right to education. Established in 2000 by the first UN Special Rapporteur on the right to education, Katarina Tomaševski, RTE was re-launched in 2008 as the 'Right to Education Project', a collaborative initiative supported by ActionAid International, Amnesty International, Global Campaign for Education, Save the Children, and Human Rights Watch. Since May 2017 the Right to Education Initiative is a charity registered in England and Wales with the charity number 1173115.

We stand for the full recognition of education as a human right, essential for the wellbeing and development of every individual, regardless of their status and circumstance over their life course. This commitment is underpinned by the principles of universality, indivisibility and interdependence. We recognise that education is key for the realisation of other rights and for building societies where respect for human rights, tolerance, inclusivity and diversity are valued. 

RTE promote education as a human right, striving for a world where everyone, without discrimination of any kind, can fully enjoy the right to education in all its dimensions. We do this by advocating for states to both legally commit to and implement the right to education - to make it a reality for all. In so doing we also seek to ensure that governments are held accountable for meeting their human rights obligations. We believe that human rights law can be a powerful tool for lasting change. We seek to empower all rights-holders to claim and enforce their right to education, by making law accessible and usable including through online resources. We also work at the frontiers of the right to education, breaking new ground and helping to clarify and deepen understanding and action on critical emerging issues.

RTE builds bridges between diverse fields (human rights, education and development), stakeholders, (including civil society organisations, international organisations, academics, and states) and diverse language communities (including English, French, Spanish and Arabic). We link global, national and local research and evidence-based policy dialogue to campaigning and advocacy with the aim of accelerating progress towards the realization of the right to education for all through positive and concrete changes on the ground.

RTE is a small and agile organisation which combines being a definitive reference point on the right to education and being a cutting-edge actor addressing current and emerging education issues. We play a dynamic and catalytic role to influence the changes needed in law, practice, and societal attitudes, to advance the right to education.