Digital services product manager jobs in Manchester
Are you a Microsoft Dynamics 365 CRM expert looking for a role where your skills make a real difference? We’re on an exciting journey to implement a brand-new Dynamics 365 CRM system and are seeking an experienced CRM Manager to support and maintain the system which will transform how we connect with our supporters and deliver impactful fundraising campaigns.
About the role:
This is a pivotal role in shaping the future of our supporter engagement. You’ll take ownership of our CRM strategy and management, ensuring data quality and seamless processes that empower our fundraising and communications teams. Through your proven Dynamics 365 CRM skills and experience, you will also lead the charity’s CRM business processes and data quality, collaborating with the key stakeholders across the charity.
This position is based remotely, but there is also an option to work on a hybrid basis at our head office in Norfolk. Where working remotely, you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
About you:
You’ll have advanced knowledge of Microsoft Dynamics 365 and experience configuring and optimising CRM systems. Skilled in the Power Platform (Power Automate, Power Apps, Power BI), you combine strong technical ability with excellent communication skills, making complex information clear for non-technical colleagues. Highly organised and detail-oriented, you manage workloads effectively under pressure and build positive relationships across teams. A good understanding of data protection and compliance is essential, and experience in a fundraising or charity environment is desirable.
What we offer:
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications for all of our vacancies from under-represented groups, particularly ethnically diverse communities, LGBTQ+, and people with disabilities.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant for any of our vacancies will be expected to share these values.
Closing date: Friday 30th of January
Interview date: Tuesday 10th of February
World Horse Welfare’s vision is a world where every horse is treated with respect, compassion and understanding.
Remote (UK-based) | Full-time | £106,918 + benefits
Oak is a fully remote, mission-driven organisation offering high levels of flexibility, autonomy, and purpose. We’re a national not-for-profit organisation working in partnership with teachers to create high-quality, sequenced curriculum and lesson resources for pupils across all subjects and age groups.
Our culture has been independently recognised through:
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Flexa verified (93% overall score, including 95% for working hours and 97% for role modelling)
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Escape the City's Top 1% Employers – based on anonymous colleague reviews of culture, development, and impact
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Investors in People Gold - through external accreditation and colleague feedback
About the Role
Oak is entering a critical new phase. Over the next three years, we will support the implementation of a revised digital national curriculum, deepen adoption of our curriculum resources across schools, and play a leading role in shaping the safe and ethical use of AI in education.
We are now seeking a Director of Product to lead this work.
This is a senior leadership role responsible for setting and delivering Oak’s product strategy across curriculum, platform, data, research, design and AI quality and safety. You will ensure our products deliver real impact for teachers and pupils, are grounded in evidence and pedagogy, and exemplify what a modern, digital public service can be.
We welcome applications from candidates with senior leadership experience in education, technology, digital or related fields, including those who have not previously held a formal “product” title.
If this sounds exciting and is something you could thrive on, we want to hear from you.
What You’ll Be Doing
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Develop and manage a high-performing Product department, leveraging internal and/or external relationships.
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Manage the Product department budget (minimum of 6-figures).
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Accountable for the department's delivery against division and organisation-wide KPIs.
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Maintain specialist expertise in digital product and strategy development, and be the authority across Oak and, more widely, across the sector.
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Lead Oak’s product strategy and roadmap, ensuring alignment with organisational strategy, user research and evidence.
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Ensure our products meet high standards for user experience, pedagogy, evidence and AI safety, supported by robust evaluation and insight.
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Build strong relationships across education, government and technology to ensure Oak’s products solve real-world needs ethically, safely and cost-effectively.
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Member of the Senior Leadership Team.
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Lead the strategy, planning and model the culture of the organisation.
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Work in cross-functional and product oriented squads with colleagues from across the organisation, as required.
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Deputise for the CEO and take on other general responsibilities as required.
What We’re Looking For
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3+ years holding responsibility for product/strategy development across a department/organisation.
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Experience of being part of a senior or wider leadership team.
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Experience of recruiting, developing and managing a high performing department.
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Experience of managing a 6-figure budget and ensuring value for money.
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Extensive experience using qualitative and quantitative data to guide decisions and measure impact.
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Proven success leading strategy implementation grounded in user needs, research and evidence.
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Proven ability to articulate complex or technical concepts to senior stakeholders.
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Good understanding of education policy and the UK education system (desirable)
You will be comfortable working at pace, with a range of digital systems (including proprietary ones as required) and you will continuously look at ways that the team can keep getting better. You will be excellent at working as part of a remote team, building relationships and managing your time effectively.
Our Benefits
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25 days annual leave, plus one extra day for each year of service (up to 28)
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Additional Oak closure days over Christmas/New Year
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11% employer pension contribution (with no minimum employee contribution)
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A 36-hour working week, with half-days on Fridays or every other Friday off
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Fully remote working — we’ll support your home set-up and offer coworking options if preferred
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Twice-yearly in-person offsites to collaborate, connect, and have fun
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A culture that genuinely supports flexibility, autonomy, and trust
Inclusion and Belonging
We believe diverse teams build better products. We warmly welcome applicants from all backgrounds, particularly those who are underrepresented in the tech and education sectors.
We use the Applied recruitment platform to help reduce bias in our hiring process.
Key Info
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Location: Remote, but you must be based in the UK with the legal right to work here
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Sponsorship: Unfortunately, we’re unable to offer visa sponsorship at this time
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Closing date: 23:59 on Wednesday, 4 February 2026. We’ll be reviewing applications as they come in, and may close the role early
If this sounds like the kind of role and team where you could do your life’s best work, we’d love to hear from you.
Next Steps
We aim to run a fair, inclusive process that helps people show what they can really do.
Stage 1: Apply (via Applied)
You’ll apply through the Applied platform. Your application will be scored anonymously against the published criteria and reviewed by multiple assessors.
Stage 2: Short practical exercise (video)
If you progress, we’ll send you a short brief and a few suggested technologies you could use. You’ll then have time to go away, create a simple prototype or generate an insight in response to the brief, and record a short video walking us through what you have produced and why.
This exercise is designed to be accessible to both technical and non-technical candidates, so please don’t be put off by it. We are not assessing production quality or technical polish. We see it as an opportunity for you to show us how you approach problems, test ideas, and think differently.
Videos will be scored by a group of assessors using clear criteria.
Stage 3: Interview
A shortlist of candidates will be invited to a competency-based interview, assessed against the criteria set out in the job description.
We’ll share full details, timelines and support as you progress. We’re happy to make reasonable adjustments at any stage.
Use of AI in applications
You can use AI to help draft your answers, but remember, we are looking for your experiences and insights, not generic or AI-generated responses.
We score for specific, real examples and your own judgement. If your answers read like AI output or could describe anyone’s experience, they will score poorly.
We are receiving excellent responses to our job advertisements. This may lead us to close the role early, so if you are considering applying, then please get your application in early to avoid missing out.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic and results-driven professional with a passion for retail management? We are seeking an experienced Area Manager to oversee c 11 home stores across Nort West England.
If you thrive in a fast-paced environment, have excellent leadership skills, and a keen eye for business development, this role is for you!
This is a field based to role, therefore willingness to travel to various sites and a full UK driving licence is essential.
What does this role involve:
The Area Manager will work closely with the Regional Manager and fellow Area Managers of both facias to ensure BHF values are upheld, and our ambitious targets are met.
You will need your combined skills of strategic leadership, team management and operational excellence to succeed:
- Drive commercial awareness throughout your area to maximize sales and profit
- Maximise performance by leading diverse teams, ensuring everyone lives by and demonstrates our values
- Ensure commercial performance is maintained within your area
What we are looking for:
- Experience in retail management, preferably overseeing multiple stores.
- The ability to motivate and guide teams toward achieving goals.
- A strong understanding of retail operations, financial metrics, and market trends.
- Excellent verbal and written communication skills.
- A proactive approach to addressing challenges and finding solutions.
- The willingness to travel within the designated area.
1st stage interviews will be held via Teams on 11th February 2026
What’s important to us?
At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.
In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.
Everything we do comes back to funding lifesaving research for all heart and circulatory conditions. We are more ambitious and determined than ever – because the cures and treatments we need are in sight. You could be part of getting us there sooner!
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Why join the BHF?
We have a strong culture of internal progression and will actively support you to develop your career.
Our generous staff benefits include:
- 38 days annual leave (plus the option to buy and sell leave)
- Holistic support leave of up to 10 additional days off each year
- Enhanced family policies (maternity, paternity and adoption leave)
- 25% staff discount
- Health cash plan (Dental, Optical, Therapies, etc)
- Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
- Pension with employer contribution of up to 10%
- Cycle to work scheme
- Discounts on gym memberships
- Discounts with a wide range of retailers
Ready to apply?
To apply, please follow these simple steps:
- Click the “Apply” button below.
- You’ll be seamlessly redirected to the BHF Careers page.
- Complete the application form, submit your CV and upload your employment history.
What do I need to know?
Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process
Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early
Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Take a leading role in delivering digital transformation that changes lives. Guide teams to deliver products that help almost a million people affected by dementia every year.
We're at an important moment for dementia. Breakthroughs in research and improvements in diagnosis are bringing real hope. To match this ambition, we're embarking on an exciting technology transformation programme that will improve how we support people affected by dementia. Are you a talented Senior Delivery Manager who can help lead the way?
About the opportunity
As a Senior Delivery Manager, you'll lead the successful delivery of digital programmes and services that transform experiences for people affected by dementia. You'll enable our colleagues and volunteers to do their best work. You'll guide multidisciplinary teams through the full lifecycle of digital products and platforms, from discovery and design through to delivery and continuous improvement.
You'll report to the Head of Product within our Technology directorate. You will be at the heart of delivering modern, secure and user-centred tools that enhance capabilities, simplify operations, and foster innovation. You'll champion agile principles, remove blockers before they become problems, and ensure we're delivering measurable impact.
You'll shape delivery practices, lead planning and governance, manage strategic dependencies, and build trusted relationships across the organisation and with external partners. You'll coach and mentor delivery professionals, creating an environment where diverse perspectives thrive and teams deliver their best work.
Working on products that help over a million people every year, you'll make a genuine difference to lives. You'll do this by focusing on the internet era to make our services as tailored and inclusive as possible.
About you
You're an experienced delivery professional who's led complex digital programmes in large organisations using agile methodology. You understand that effective delivery isn't just about hitting deadlines; it's about empowering teams, removing barriers, and delivering outcomes that truly matter.
You can translate complex delivery concepts for any audience. You're brilliant at managing risks and dependencies. You've got the leadership skills to coach teams to deliver at a high quality while keeping senior stakeholders aligned and informed.
You'll have:
- A successful track record of leading complex digital delivery programmes using agile methodology in a large organisation.
- Experience coaching colleagues and aligning multidisciplinary teams to deliver user-centred outcomes.
- Proven ability to manage risks, dependencies, and stakeholder expectations while using data and insight to inform planning and delivery decisions.
- Effective people leadership and communication skills, with experience managing supplier relationships and sound financial management capabilities.
- Commitment to accessibility, inclusion, and user-centred design principles.
What you'll focus on:
- Leading delivery of cross-functional digital initiatives using agile principles, while developing delivery plans, managing risks, and ensuring transparency across stakeholders.
- Coaching and mentoring delivery professionals, building trusted relationships with senior stakeholders, and championing collaboration across directorates and with external partners.
- Ensuring effective budget management, leading commercial relationships, upholding programme governance standards, and embedding accessibility and data protection throughout delivery.
- Building a culture of iteration and continuous improvement across digital delivery teams.
- Ensuring alignment between product and technical delivery plans while balancing speed with quality, accessibility, and sustainability.
- Contributing to digital investment planning and prioritisation processes using evidence and insight, while maintaining visibility of programme progress, risks, dependencies and benefits for senior stakeholders.
Can you see yourself leading delivery that genuinely transforms lives? Are you ready to coach teams to excellence while ensuring we're delivering digital services that meet the needs of people affected by dementia? Can you champion agile principles while navigating the complexity of a large organisation on a mission to end the devastation of dementia?
Important Dates
- The deadline for applications will be at 23:59 on Sunday 8th February 2026.
- Interviews will take place virtually on 23rd and 24th February 2026.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Job DescriptionWe’re embarking on a significant project to replace our legacy CRM with Microsoft Dynamics 365 enabling our fundraising, marketing, and retail teams to deliver even greater impact for the people we support. This is a rare opportunity to join a high-profile, well-funded project with strong executive backing, a collaborative culture, and a clear vision for the future. As part of our dedicated project team, you’ll help shape the future of supporter engagement, data-driven decision-making, and operational excellence at one of the UK’s most respected charities.
Are you ready to lead a digital transformation that will redefine how one of the UK’s most respected charities connects with its supporters? Marie Curie is searching for an inspiring, forward-thinking Product Delivery Lead to spearhead the migration of our fundraising, marketing, and retail CRM from CARE NP to Microsoft Dynamics 365.
This is your chance to be the driving force behind a landmark project delivering smarter, more agile ways of working and unlocking new possibilities for supporter engagement and income growth.
You will be responsible for:
- Collaborating with business users, project delivery teams, and senior leadership to ensure alignment and successful delivery.
- Acting as the strategic business product owner making the big calls on features, user experience, and delivery.
- Overseeing the end-to-end rollout of new systems and features, championing quality and innovation at every stage.
- Inspiring adoption and continuous improvement, ensuring our people are confident, capable, and ready for the future.
- Tracking and celebrating the impact of your work demonstrating efficiency gains and enhanced supporter experiences.
What You’ll Bring:
- Established experience leading CRM or large-scale technology change initiatives.
- Expertise in business product ownership, fundraising operations, and process improvement.
- Proven track record of balancing strategic thinking with a hands-on approach.
- Strong stakeholder management with the ability to influence at a senior level.
- Excellent communication, facilitation, and collaboration skills.
- Passion for leveraging technology and data to enhance fundraising impact.
- Commitment to Marie Curie’s values, equality, diversity, and ongoing professional development.
Please see the full job description .
Application & Interview Process
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: Sunday 1 February 2026. We encourage you to apply early. We are reviewing applications as they are received and reserve the right to close the vacancy early.
Salary: £55,000–£65,000 depending on experience
Contract: 2-year FTC, full-time 35h per week.
Based: Remote (travel as required)
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments.
Additional InformationMarie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Salary: £34,582 – £36,120, plus £3,366 London weighting or £500 Home Working Allowance (as applicable)
Location: Hybrid (London office) or remote within the UK
Contract: Permanent
Help shape fundraising products that change lives
We are looking for a highly skilled and thoughtful Senior Product Officer to play a key role in developing, delivering and improving a wide portfolio of fundraising products. This is an exciting opportunity to influence how supporters engage, contribute and connect, while working within a supportive team focused on meaningful impact and continuous improvement.
Sitting within the Engagement and Fundraising directorate, you will support and lead on the development and fulfilment of new and existing fundraising products—from regular giving and lotteries to digital propositions and innovative new ideas. You’ll work with colleagues across multiple teams, external suppliers, volunteers and supporters, ensuring every product is developed to the highest standard and contributes to long-term fundraising goals.
This is a role for someone who thrives on variety, enjoys solving problems creatively, and brings confidence in managing data, stakeholder relationships and product development. You’ll join a mission-driven team committed to inclusion, flexibility and ensuring every supporter has a great experience.
What you’ll do
- Lead or support the development, innovation and delivery of fundraising products
- Manage the fulfilment and end-to-end delivery of products across the organisation
- Create and maintain product performance reports and financial models
- Contribute to product development roadmaps, business cases and strategic papers
- Work with suppliers, external partners and internal teams to ensure high-quality delivery
- Provide insight through research on sector trends and comparable organisations
- Support budget management, including raising purchase orders and processing invoices
- Promote best practice and share specialist knowledge across teams
- Work cross-functionally to maximise fundraising outcomes
- Support campaigns that promote products to new and existing supporters
What you’ll bring
- Highly developed written and verbal communication skills, with the ability to explain complex ideas clearly and persuasively
- Confidence presenting updates, ideas and pitches to a range of audiences
- Ability to analyse, interpret and communicate numerical and financial data
- Strong time management skills, with experience managing competing deadlines
- Proven ability to build and maintain positive relationships with internal and external stakeholders
- Creative and innovative problem-solving skills
- Experience in a customer-focused environment such as fundraising, sales or marketing
- Proficiency in Windows-based software including word processing, spreadsheets and email
- A commitment to high-quality service delivery and a flexible, collaborative approach
What we offer
- Salary: £34,582 – £36,120
- Plus either:£3,366 London weighting (for hybrid London workers), or £500 Home Working Allowance (for remote workers)
- Flexible hybrid or fully remote working options within the UK
Our commitment to inclusion
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
