Based in Exeter - covering city and surrounding areas

Ref: BIG/EXSO

Part Time (16.5 hours per week, working Monday, Wednesday & Friday)

As frontline staff, you are the first person our vendors will encounter and engage with, which makes you one of our most important assets. 

You will support our vendors on their entire Big Issue journey, from completing their initial induction, selling the magazine, assisting them with financial and digital inclusion, and much more.

The Role

Main duties of the Frontline Outreach Worker will include:

•    Being responsible for the induction of new vendors, following the induction process carefully to understand the needs and goals of each vendor

•    Being responsible for regular check-ins with assigned vendors to discuss sales, welfare and to gauge if a referral to either Service Broker colleagues or external agencies may be required

•    Work with vendors both in the office and on outreach to foster a professional relationship and encourage them to meet the sales objectives in line with their own aspirations and expectations established for their pitch

Other Sales Responsibilities

•    Responsible for selling magazines

•    Responsible for administering the pitch management system and ensuring best utilisation

•    Accurately administer banking duties and sales reporting

•    Closely monitor stocks levels of the magazine and arrange for transfer of magazines where necessary

Skills & Experience

We are looking for Frontline Outreach Staff with the following:

•    Ability and enthusiasm for working as part of a team, creating a collaborative, and focused working environment

•    Experience of working in a frontline position including desk-based and outreach work

•    Knowledge of the homelessness sector

•    Experience working with vulnerable adults whether in a frontline or social care setting 

•    Excellent ability to communicate at all levels and with authenticity both verbally & and in writing, be people focused and know how to adjust your approach depending on the situation

•    Confidence in dealing with difficult situations or conversations but also able to escalate where necessary

•    Experience in cash handling and banking and confidence in dealing with cash transactions in a busy and noisy environment

•    Experience of and be confident in lone working when needed

•    Respect for the importance of confidentiality and discretion and have knowledge of GDPR

•    A full, clean UK driving licence

For a full job description with details of skills and experience, please download from the link below.

Salary and Benefits include:

•    Salary commensurate with the third sector, which can be confirmed on request. 

•    Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation

•    Incremental sick pay starting at 5 days per rolling year

•    Enhanced contribution to our workplace pension 

•    Enhanced maternity/paternity pay

•    Comprehensive flexible working policy open to all staff

•    Training and development opportunities including an open learning library and management training schemes

•    Health benefits include life cover, a health Cashplan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment.

Workplace details: 

This role will be based at our Exeter office. 

If you have any queries, please contact us stating the job title.

Closing date: 2nd November 2021

The Big Issue Group is striving towards Equal Opportunities

We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Our Group Mission 

Building a world that works for everyone. Challenging, innovating, and creating self-help and sustainable business solutions, that dismantle poverty now and for future generations

One in seven babies in Scotland is born needing neonatal care. Can you play a crucial role in supporting families, so that these babies have the best chance of survival and quality of life? 

We are looking for someone to engage service-users and experts to co-produce a new, innovative digital support service for families in Scotland. This will focus on digital, to help make sure families can access impactful, personalised support at their time of need. In doing so it will help us tackle health inequality. 

Role Summary: 

Title: Bliss Scotland Digital Innovation Support Officer 

Organisation:  Bliss, the charity for babies born premature or sick  

Location:  Home-based working in Scotland OR London-based (SE1) with up to 40% home-based

Salary: £23,000 FTE

Terms:  12 months FTC, 18-21 hours per week 

Our information and support team helps ensure babies born premature or sick have well-supported parents playing an active role in their decision-making and care. We do this by helping make sure parents are more confident in their roles, better informed about neonatal care, better connected to the support they need and more involved in the care their baby receives.   

We currently provide support face to face via volunteer Bliss Champions on neonatal units, remote support via email, video-call and social media, and information on our website, in print, video, animations and podcasts.  Our ambitions are to expand our services to engage with communities of parents we do not currently reach effectively, and more families affected by health inequality. We want to develop our digital support services significantly.  

As the Bliss Scotland Digital Innovation Support Officer you will: 

• Co-ordinate a finite, co-production project, working with service users to develop a digital support service for families in Scotland, as a pilot.

• Co-ordinate the successful implementation of the new digital support service pilot, before the end of the 12 months in post. 

• Set-up monitoring and frameworks to evaluate and capture learning from the development and implementation of this project, to help improve the service and develop Bliss’ information and support for families.

You’ll need to have an interest in service-user involvement and coproduction, alongside the organizational and relationship skills for managing projects through to implementation. You’ll need to know about digital services, platforms, technology and/or data, and how these can be used to help people in need.

You’ll need to have an interest in equity, equality, diversity and inclusion, and how these relate to health inequality. You’ll need to have an innovative, creative attitude, be good at listening, and at bringing ideas through into effective services. 

For more details, please view the job description and person specification attached to this advert.  

Why work for Bliss?   

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:   

• 25 days paid holiday (pro-rata for part-time employees)   

• Flexible working practices  

• Relaxed work life and dress code   

• A contributory Bliss pension scheme   

• Interest free annual season ticket loans   

• Company and statutory sick pay scheme   

• Compassionate leave   

• Time off for volunteering   

• Salary sacrifice schemes (bike to work, payroll giving)   

• Access to 24x7 free Employee Assistance Programme   

• Family friendly policies   

• Learning and development via peer to peer, blended, cascaded and self-directed learning   

• Mentoring and coaching   

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from disabled and Black, Asian and Minority Ethnic candidates as well as from LGB and Trans and non-binary candidates.    

We also recognise the value of flexible working, so will consider different types of flexibility (such as compressed hours, and up to 40% of the role working from home), as well as the possibility of offering the role on a job share basis.    

How to apply    

Interested applicants are requested to submit the following documents before 9.00 am on the 15th November 

• Your CV    

• Supporting statement explaining how you meet the criteria in the person specification. This should address all the essential points of the person specification and is expected to be around 1000-1500 words long.   It should also specify hours and/or days you are looking to work. 

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after you apply, you should assume that your application has been unsuccessful.     

We have a London office, with options for flexible working as we introduce a hybrid pattern of working.

About Bank Workers Charity (BWC)

The Bank Workers Charity is an occupational benevolent organisation that supports individuals and their families who are in real need. We offer independent advice, guidance, case management and grant giving for people encountering a wide range of challenges including financial, health, housing and wellbeing issues.  There is a growing need for our services and each year we’re supporting thousands of clients through our expert Helpline team and online resources. 

About the Role

We’ve made a significant investment in digital technology, including a Sitecore-based website and a new Salesforce CRM (due to go live in the autumn). We’re now seeking a Digital Delivery Manager to manage these functions, and help us realise our aspirations for enhanced service delivery.                                                         

As our Digital Delivery Manager you’ll be responsible for our digital plan. You’ll work closely with BWC staff to develop and deploy new business processes, monitor the digital budget, and be the point of contact for our digital suppliers and agencies. You’ll also have a specific personal responsibility for our website, liaising with our marketing and content specialists, and briefing our development partner.

About You

Our ideal candidate will blend an ability to see the bigger picture with pragmatic project management skills, and some general management experience.

What we Offer

In return you will receive a competitive salary, along with a range of benefits, which include:

• 30 days holiday plus statutory bank holidays
• Up to 13% employer contribution to BWC’s pension scheme
• Group Life Cover (three times annual salary)
• Season Ticket Loan (upon successful completion of probation)
• Employee Assistance Programme
• Flexible Working

To apply please review the attached applicant pack, which includes the job description and person specification, and then send a completed application form, which includes a supporting statement, outlining how your experience meets the criteria set out in the person specification.

Closing Date: Monday 1st November 2021 at 9am

Working with a network of 130 churches and projects, using website, email, and social media, but also with an awareness of communities which are digitally deprived, you will manage the digital and general communications of our District.  You will support, and where appropriate provide, pro-active communication, both internal to the District and between our churches and the public sphere.  You will pay attention to target, design, and method, and successfully increase both the public profile of the Methodist Church in our area, and the strength of relationships within the District.

Who we are looking for:

We will want you to have a qualification or equivalent experience in social media and online engagement.

We will want you to be in sympathy with the aims and purpose of the Methodist Church :

• centred on the good news of Jesus Christ
• inclusive and welcoming to all
• working for a good and just society

You will be IT literate, and will demonstrate the capacity to develop and implement a communications strategy across our geographically dispersed district (Oldham to Knutsford, and Buxton to Salford).  You will also be able to develop social networking websites, and be able to work with Zoom, Twitter, Facebook and other social media platforms. 

You will have some experience of developing and offering training packages, and of building links with the media. 

We need someone with good interpersonal and social skills, able to relate to a wide range of people, and with excellent written and oral communication skills. 

We need someone who is prepared sometimes to work irregular hours including weekends, and who has an understanding of the importance of confidentiality and security in information sharing.

You will need a professional and positive approach, with a commitment to professional development and self-improvement.  You wil also need the be able to develop constructive working relationships and be very comfortable working in a team environment with other employees and volunteers.

You will show that you are able to set and work to goals and deadlines without direct supervision, while exercising deiscretion and retaining a high degree of confidentiality when required.  You will demonstrate excellent organisational skills.

Key Responsibilities

Raise the profile and awareness of the work of the district internally and externally

1. Ensure communication structures are fit for purpose and fully utilised

2. Ensure district staff involved in communications are suitably equipped and trained

3. Establish a set of common resources for all district staff

4. Identify key stakeholders – who needs to know what when and how and ensure that contentis sent in a targeted way.

5. Enable people in district and circuits to be equipped to exercise their particularly ministryand fulfil their calling

6. Increase the awareness of learning opportunities

7. Enable officers and other across the district to see new ways of doing things

8. Enable a flow of relevant information between churches, circuits, and individuals

9. Better inform churches and circuits about opportunities leading to new activities

10. Ensure that information which is available to be discovered (primarily the website and social media presence) is of high quality, up to date and easily accessible;

11. Promote stories of good news;

12. Work with the connexional communications team to manage communication in relation to crisis events.

Key tasks

1. To monitor and develop a communications strategy and plan for the District which will support the effective achievement of the District Mission and Development Plan.

2. To produce and develop electronic publications for use within the District, including by producing and writing appropriate material and the annual prayer handbook in printed and electronic forms.

3. To edit and develop the District website and the use of social media, ensuring they promote positive stories of the work of the Methodist Church throughout the District.

4. To work with the District Administrator to further develop the weekly bulletin and other regular communications from the district to circuits and churches.

5. To provide support to churches and circuits to help them develop and improve their communications, through networking, facilitated training and other means.

6. To provide support to district officers to enable their work to be better known throughout the District.

Great opportunity for newly developed Senior Digital Analyst Job!

Your new company

This organisation is a household name in the Charity sector and carries out a huge breadth of meaningful work in the UK. They deal with a range of issues and will allow you to be involved in the support of vulnerable people.
So if you are a compassionate individual who wants to drive the charities social mission through digital optimisation, this could be the perfect role for you!

Your new role

In this brand new organisational role, you will be responsible for leading on digital analysis and implementation to optimise data capture and improve decision making. You will also be owning and managing analytics platforms such as Google Analytics, Google Tag Manager, Google Search Console, and One Trust. You will also work with fundraisers and wider teams and agency to optimise user journey.

What you'll need to succeed

You will need to be technically proficient and show excellent advanced skills in Google Analytics, Data Studio and other analytics software. You will also need good experience in the use of CMS (ideally Drupal), as well as prior experience in working within a team to improve website and digital channels. Prior experience in Charity would be preferred, but is not required.

What you'll get in return

In return, you will receive a salary of £40,000 per annum, as well as 25 days annual leave + bank holidays. Their are also employee benefits such as access to the pension scheme & season ticket loan.

This role is newly created - so it is also a fantastic opportunity to develop it and make it your own!

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now!

I this isn't quite right for you, then also get in touch and we can have a confidential discussion about your recruitment needs today!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Role: Community Link Worker-Social Prescribing(22.5hrs) & Administrator (7.5hrs)

Hours: 30hrs pw

Location: BMW PCN (Berryfields Surgery, Meadowcroft Surgery, Whitehill Surgery)

Salary: £18,800

Contract Duration: Permanent

Reporting to: Team Leader

ABOUT BUCKINGHAMSHIRE MIND

Buckinghamshire Mind shares National Mind’s vision: “We won’t give up until everyone experiencing a mental health problem gets both support and respect.”  It remains our mission to deliver high quality community-based services across Buckinghamshire and East Berkshire to reach out and ensure everyone with a mental health problem gets access to the help they need.

Our charity has over 500 volunteers (including 400 peer ambassadors/mentors in schools and over 100 in befriending partnerships). These dedicated individuals support our passionate staff team alongside an active service user council, who all ensure our services are tailored to need and are of the highest quality.  

Purpose of the role

The Social Prescribing service will be delivered by Community Link Workers working from GP surgeries in Primary Care Network (PCN) areas. The Community Link Worker will be directly employed by Buckinghamshire Mind.

Social prescribing empowers people to take control of their health and wellbeing through GP referral to non-medical Community Link Workers (CLW’s) based in GP surgeries who give time, focus on ‘what matters to me’ and take a holistic approach, connecting people to community groups and statutory services for practical and emotional support. Community Link Workers work collaboratively with all local partners.

Social prescribing can help to strengthen community resilience and personal resilience and reduces health inequalities by addressing the wider determinants of health, such as debt, poor housing, and physical inactivity, by increasing people’s active involvement with their local communities. It particularly works for people with long-term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

Key Responsibilities

1. Take referrals from GP practices within a primary care network.
2. Provide personalised, holistic support to individuals, their families, and carers to take control of their wellbeing, live independently and improve their health outcomes.
3. Develop trusting relationships by giving people time and attention to their priorities and ‘what matters to me’.
4. Co-produce a personalised support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.
5. Managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload.
6. To refer people back to other health professionals/ agencies when the person’s needs are beyond the scope of the Community Link Worker role.
7. To provide Administrative support to our South Asian Communities Link Worker.

Key Tasks: Referrals

1. Promoting social prescribing to patients; its role in improving health outcomes, reducing social isolation and the ability to remain independent in one’s own home for longer.
2. Build relationships with key staff in GP practices within the local Primary Care Network (PCN), attending relevant meetings, becoming part of the wider network team, giving information and feedback on social prescribing.
3. Be proactive in developing strong links with GP surgery personnel to encourage referrals, recognising what they need to be confident in the service to make appropriate referrals.
4. Work in partnership with all local agencies to raise awareness of social prescribing and how partnership working can reduce pressure on statutory services, improve health outcomes and enable a holistic approach to care.
5. Provide referrers with regular updates about social prescribing, including information on the types of people most likely to benefit from the service, how to refer and outcomes of referrals
6. Seek regular feedback about the quality of service and impact of social prescribing on referrers.
7. Work in close collaboration with the Prevention Matters service to maximise the availability of social prescribing across the county whilst ensuring there is no duplication of resources.

Provide personalised support

1. Meet patients on a one-to-one basis, making home visits or using digital technology such as Skype where appropriate. Give them time to tell their stories and focus on ‘what matters to me’. Build trust, providing non- judgemental support, respecting diversity, and lifestyle choices. Work from a strength-based approach focusing on a patient’s assets.
2. Be a friendly source of information about wellbeing and prevention approaches.
3. Help patients identify the wider issues that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
4. Work with the patient, their families and carers and consider how they can all be supported through social prescribing.
5. Help people maintain or regain independence through developing skills, adaptations, enablement approaches and simple safeguards.
6. Work with patients to co-produce a simple personalised support plan – based on their priorities, interests, values, and motivations – including what they can expect from the groups, activities, and services they are being connected to and what the person can do for themselves to improve their health and wellbeing.
7. Where appropriate, physically introduce patients to community groups, activities, and statutory services, ensuring they are comfortable. Follow up to ensure they are happy, able to engage, included and receiving good support.
8. Where patients may be eligible for a personal health budget, help them to explore this option as a way of providing funded, personalised support to be independent, including helping people to gain skills for meaningful employment, where appropriate.

Support community groups and VCSE organisations.

1. Develop supportive relationships with local Voluntary, Community, Social Enterprise groups/organisations and statutory services, to make timely, appropriate, and supported referrals for the patient being introduced.
2. Work with commissioners and local partners to identify unmet needs within the community and gaps in community provision.
3. Support local partners and commissioners to develop new groups and services where needed, through small grants for community groups, micro-commissioning, and development support.
4. Encourage patients who have been connected to community support through social prescribing to volunteer and give their time freely to others, in order to build their skills and confidence, and strengthen community resilience.
5. Encourage patients, their families, and carers to provide peer support and to do things together, such as setting up new community groups or volunteering.

General tasks: Data capture

1. Work sensitively with patients, their families, and carers to capture key information, enabling tracking of the impact of social prescribing on their health and wellbeing.
2. Encourage patients, their families, and carers to provide feedback and to share their stories about the impact of social prescribing on their lives.
3. Support referral agencies to provide appropriate information about the patient they are referring. Use the case management system to track the patient’s progress. Provide appropriate feedback to referral agencies about the patients they referred.
4. Work closely with GP practices within the PCN to ensure that social prescribing referral codes are inputted to EMIS and that the patient’s use of the NHS can be tracked, adhering to data protection legislation and data sharing agreements with the clinical commissioning group (CCG).
5. Work closely with our South Asian Communities Link Worker to provide administrative support and ensure that Emis is updated regularly.

Professional development

1. Work with your line manager to undertake continual personal and professional development, taking an active part in reviewing and developing the roles and responsibilities.
2. Adhere to organisational policies and procedures, including confidentiality, safeguarding, lone working, information governance, and health and safety.
3. Work with your line manager to access regular ‘clinical supervision’, to enable you to deal effectively with the difficult issues that patients present.
4. Attend team meetings with other Community Link Workers, organised by the Team Manager.
5. Work with allocated GP who will have oversight of the successful embedding of this role into the surgeries and support with patient issues as required.

Miscellaneous

1. Work as part of a team to support the Coronavirus vaccination rollout and support the PCN with Coronavirus recovery.
2. Work as part of the team to seek feedback, continually improve the service and contribute to business planning.
3. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
4. Duties may vary from time to time in this new and developing service, without changing the general character of the post or the level of responsibility.

Person Specification

Candidates are required to meet all the essential conditions and requirements listed (E) and the majority of the desired requirements (D). Please refer to these requirements in your supporting statement as they will be used to help select candidates for interview.

Requirements

• Supports the aims and work of Buckinghamshire Mind (E)
• Maintains strict confidentiality concerning all Buckinghamshire Mind matters (E)

Personal Qualities & Attributes

• Ability to listen & empathise with people and provide person-centred support in a non-judgemental way (E)
• Able to support people in a way that inspires trust & confidence, motivating Others to reach their potential (E)
• High level of written & oral communication skills with the ability to apply these effectively with people, their families, carers, community groups, partner agencies & stakeholders (E)
• Ability to identify risk and assess/manage risk when working with individuals (E)
• Ability to work from an asset-based approach, building on existing community and personal assets (E)
• Ability to maintain effective working relationships with all colleagues and other partners(E)
• Demonstrates personal accountability, emotional resilience and works well under pressure (E)
• Ability to work flexibly and enthusiastically within a team or on own initiative (E)
• Knowledge of and ability to work to policies and procedures, including confidentiality, safeguarding, lone working, GDPR & Health and Safety (E)

Qualifications, Training & Experience

• Experience of working in VCS or relevant Adult health & Social care roles (E)
• Training in motivational coaching and interviewing of equivalent experience (D)
• Experience of supporting people with their mental health (in a paid or unpaid capacity) (D)
• Maintains confidentiality in line with Buckinghamshire Mind policy (E)
• Experience of Supporting people, their families/carers in a related role (D)

• Has excellent communication skills, especially with people who experience/have experienced mental health issues (E)

• Is able to network and build sustainable working partnerships with other agencies (E)

• Is able to organise own workload and work without direct supervision (E)
• Is able to keep written records and data (E)
• Understanding of equality and diversity principles (E)

Other

• Access to own transport and ability to travel across the locality on a regular basis, including to visit people in their own homes (E)
• Meets DBS reference standards, in line with the law on spent convictions (E)

Employee Benefits

• 25 days annual leave plus bank holidays and 2 wellbeing days pro rata
• Training and development opportunities
• Cycle to work scheme
• Employee Assistance Programme – free professional confidential counselling
• Childcare vouchers
• Annual leave purchase scheme
• Flu vaccinations
• Free eye tests
• Pension: Auto Enrolment (currently 5% employee contribution, 3% employer contribution)

Applications: Please send –

CV and Supporting Statement.  Your Supporting Statement should explain how your skills and experience meet each of the requirements detailed in the Person Specification.

The short-listing panel make their decisions based on this information and no assumptions about your skills or experience will be made.

Applications will be reviewed on an ongoing basis, therefore please apply as soon as possible.

Closing date for applications is: 29th October 2021.

Buckinghamshire Mind is an Equal Opportunities employer. We welcome applications from all sections of the community including individuals with lived experience of mental health problems. Any offer made relating to this post will be subject to satisfactory references and a satisfactory enhanced DBS check.

To apply for any of our vacancies, please send your CV and covering letter.

Vacancy Reference Number:

SVCP/COMMS/FR/UK-R2

Position title:

Social Video Content Producer

Reports to:

Comms Manager

Location:

Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work:

Full-time, 35 hours per week

Salary guideline:

(Up to) £29,000.00 per annum (commensurate with experience)

Terms of Employment:

Permanent Full Time Contract (with a 6-Month Probationary Period)

Application Process & Closing Date:

Send an up to date CV and supporting Covering Letter by Email by no later than 28th October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: ASAP

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold Skype Interview with Muslim Hands; therefore, please include your Skype ID in your application.

Other Information:

Muslim Hands is a UK based international relief organisation working in over 40 countries worldwide. The Head Office in Nottingham and a fundraising team in Whitechapel London; occasional travel between the two locations. Muslim Hands UK is seeking an enthusiastic and passionate individual to join our team during an exciting period of growth and change as we have ambitious plans to grow our activities by 2025.

Muslim Hands is an NGO that is at the forefront of delivering live saving aid and emergency relief to those who need it most, as well as building long term solutions that help the needy and impoverished worldwide.

The Fundraising team is young, diverse and dynamic and is set up to deliver and turn around tasks efficiently in a fast-moving sector. We thrive on new and creative ideas, always keeping the needs of our donors first and foremost.

Main Responsibilities:

The postholder shall form a key part of Muslim Hands’ growing Fundraising team. Working closely with all parts of the team, you will shine a light on all aspects of the great work Muslim Hands is doing worldwide.

We’re looking for a highly self-motivated and creative Video Editor to produce short and long form video content for the Muslim Hands Fundraising Department. With a focus on online content, this role will play to the strengths of a creative who has a solid understanding of social media strategy.

Person Specification:

As Social Video Content Producer, you will be a key member of the communications team, responsible primarily for delivering exceptional video assets to meet the social media strategic and marketing goals of the fundraising department and the humanitarian objectives of the organisation as a whole.

You will have a thorough understanding of different social media platforms, including Instagram, Twitter, Tiktok and Facebook, and an ability to create content that engages audiences across the digital space. 

You will work closely with the Social Media Manager and creative team to plan, execute and review video campaigns across our channels and have the passion and confidence to drive engagement with the organisation through the effective use of video on SM.

You will have experience in producing content which is emotive and drive the viewer to take action. Above all, you must be able to work well as part of a team and express your ideas effectively.

With our donors at the heart of the change we’d like to see in our world, your 

key focus will be:

• Creating and designing high-quality, engaging creative assets for social media.
• Supporting the development of social media strategy and content strategy, working with the Social Media Manager, Communications Manager and Digital Marketing Team.
• Keeping ahead of the latest content trends and features.
• Creating tailormade content across multiple social media platforms to increase engagement with the brand across the digital landscape.
• Aligning work output with brief requirements.
• Working together with other content creators such as the designers to deliver consistency in the creative brand across our social campaigns.
• Create videos, animation, and other visual materials.
• Working alongside the Creative Manager to deliver a  brand video strategy.

Skills and Experience

• Digital asset production including video production and editing and motion graphics.
• Knowledge of how to make great content for social media, across a variety of channels and formats.
• Comprehensive working knowledge of video (Adobe; Premier, After Effects) and basic workable understanding of design tools and software (Adobe; Photoshop, Illustrator, InDesign).
• Ability to contribute to the full creative process from developing ideas to producing content
• Ideally, an understanding of third sector audiences.
• Ability to work under pressure and multitask across several creative projects.
• Creative thinker, articulate and persuasive and able to communicate operational initiatives and outcomes.
• Experience in designing brand content for web, desktop and mobile.

Essential: The Ideal Candidate Will:

• Have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience.
• Be a team player, willing to collaborate and get involved in all aspects of a social media campaign, from inception to post-production.
• Have a genuine interest in social media and the latest digital trends as well as a desire to help others through your work.
• Be self-motivated, driven and accountable, with an ability to navigate ambiguity.

• Possess the ability to demonstrate current eligibility to work within the United Kingdom
• Be able to either:

1. Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
2. Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

• Demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• Support with other Fundraising activities from time-to-time, committing to partake in live TV-Appeals during our peak periods.
• Undertake any reasonable responsibilities as required by Line Manager
• Promote and adhere to all Muslim Hands Policies, Procedures and Professional Practices

Essential Skills Required:

• Idea generation
• Good time keeping and organisation skills
• High proficiency in Adobe Premier
• Story boarding
• Audio editing
• Skilled in camera operating
• Ability to produce video end-to-end

Preferred Skills Required:

• Skilled in Adobe After Effects, Photoshop and Illustrator
• Photography skills
• Animation skills a plus

Preferred experience:

• Substantial experience in a social video content producing role
• Experience in creating content for YouTube and the web
• We would also encourage exceptionally skilled graduates to apply

If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable for this opening – Remember to quote the reference number above!!

Deadline for applications is 28th October 2021 however we reserve the right to end the application procedure early should the right candidate be found. 

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Crosslinks is a Christian charity that helps people get involved in God’s mission. We have workers in more than 35 countries worldwide. We believe mission is all about making disciples of Jesus Christ so our people and projects are all engaged in frontline evangelism or training pastor-teachers.

We’re looking for a talented content creator to join our team. If you love producing great content then this job is for you!

We need someone who is creative, experienced in producing content and has a good understanding of digital communications. Key responsibilities include:

• Produce and promote content including video, audio and other digital products.
• Take responsibility for Crosslinks’ social media channels and implement a strategy to grow our reach. 
• Train, equip and support Crosslinks staff and workers in producing their own videos.
• Support the development of the Crosslinks website.
• Edit and distribute prayer information for mission partners and other Crosslinks workers.
• Assist in the development and implementation of Crosslinks’ communications strategy. 
• Edit and input on other communications projects and products.

The Digital Content Creator will join the Crosslinks UK staff team in supporting all our global mission activities. If this sound likes the opportunity for you, click the 'Apply' button below to go to our website and access a full job description and application information.

This role is based in our Lewisham office but there is the option for working-from-home with travel to our office a few times a month.

We are looking for a proactive and well-organised Social Media Assistant to join our Digital Engagement team. You will be moderating our social channels, assisting with the creation scheduling of engaging content, and helping us report on our social media activity.

This role is regularly exposed to emotionally challenging material which can be upsetting. Samaritans provide a supportive and friendly environment where your wellbeing is a priority. We support our people through our Mental Health First Aid network, independent counselling support phoneline and support from a team of qualified psychotherapists, trained to support trauma.

• Full time / Perm
• £21,000 - £24,000 
• Based in Ewell (Surrey) with a mix of home working and office work
• We encourage flexible working, talk to us about your preferences

Key Responsibilities

• Closely monitor Samaritans’ social media channels and provide timely and appropriate responses where necessary, using Sprout Social
• Support the coordination of digital content distribution across all digital channels
• Work with the Social Media Manager to report on agreed performance metrics across our social media channels, using a mix of tools including Sprout Social, Google Analytics, dashthis, and Microsoft Excel

Skills & Experience

• Planning, creating, editing and proof-reading digital content
• Excellent digital copywriting skills
• Good understanding of digital marketing channels and techniques, and the ability to utilise these to best effect
• Experience handling incoming enquiries through social media
• Reporting on social media, digital marketing or communications activity
• Empathy with our audiences

At Samaritans, our vision is that fewer people die by suicide. We believe that suicide is preventable and that, together, we can make change that saves lives. 
Samaritans is needed now more than ever. We answer a call for help every seven seconds and need to be able to reach and connect with a diverse range of people. Whether it’s through our life-saving helpline service, innovative partnerships or impactful campaigns, we work towards our vision in many different ways and our communications need to reflect this. 

Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences. 

The closing date for this role is Sunday 31st October. Full job description can be found on our website.

The Baytree Centre is a social inclusion project supporting local women and girls in the heart of Brixton.We are recruiting a Social Mobility Coach to join our Women’s Services Team.The Coach’s role will be to engage with our beneficiaries, supporting them to identify and achieve their aspirations for themselves and for their families. Adopting a holistic, long-term approach, she will support beneficiaries to develop the resources, skills and behaviours necessary to progress across the five pillars of our social mobility framework:

• Education
• Employability
• Family stability
• Money management
• Resilience and well-being

Based in our Bournemouth office you will cover the town and surrounding areas.

As frontline staff, you are the first person our vendors will encounter and engage with, which makes you one of our most important assets. 

You will support our vendors on their entire Big Issue journey, from completing their initial induction, selling the magazine, assisting them with financial and digital inclusion, and much more.

The Role

Main duties of the Frontline Outreach Worker will include:

•  Being responsible for the induction of new vendors, following the induction process carefully to understand the needs and goals of each vendor

•  Being responsible for regular check-ins with assigned vendors to discuss sales, welfare and to gauge if a referral to either Service Broker colleagues or external agencies may be required

•  Work with vendors both in the office and on outreach to foster a professional relationship and encourage them to meet the sales objectives in line with their own aspirations and expectations established for their pitch

Other Sales Responsibilities

•  Responsible for selling magazines

•  Responsible for administering the pitch management system and ensuring best utilisation

•  Accurately administer banking duties and sales reporting

•  Closely monitor stocks levels of the magazine and arrange for transfer of magazines where necessary

Skills & Experience

We are looking for Frontline Outreach Staff with the following:

•  Ability and enthusiasm for working as part of a team, creating a collaborative, and focused working environment

•  Experience of working in a frontline position including desk-based and outreach work

•  Knowledge of the homelessness sector

•  Experience working with vulnerable adults whether in a frontline or social care setting 

•  Excellent ability to communicate at all levels and with authenticity both verbally & and in writing, be people focused and know how to adjust your approach depending on the situation

•  Confidence in dealing with difficult situations or conversations but also able to escalate where necessary

•  Experience in cash handling and banking and confidence in dealing with cash transactions in a busy and noisy environment

•  Experience of and be confident in lone working when needed

•  Respect for the importance of confidentiality and discretion and have knowledge of GDPR

•  A full, clean UK driving licence

For a full job description with details of skills and experience, please download from the link below.

Salary and Benefits include:

•  Salary commensurate with the third sector, which can be confirmed on request. 

•  Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation

•  Incremental sick pay starting at 5 days per rolling year

•  Enhanced contribution to our workplace pension 

•  Enhanced maternity/paternity pay

•  Comprehensive flexible working policy open to all staff

•  Training and development opportunities including an open learning library and management training schemes

•  Health benefits include life cover, a health Cashplan scheme which provides access to counselling and a range of therapies

Please note that we reserve the right to review and amend our staff benefits and they do not form part of any  contract of employment.

Workplace details: 

This role will be based at our office on Poole Hill in Bournemouth

If you have any queries, please contact us stating the job title.

Closing date: Sunday 19th September 2021

The Big Issue Group is striving towards Equal Opportunities

We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Our Group Mission 

Building a world that works for everyone. Challenging, innovating, and creating self-help and sustainable business solutions, that dismantle poverty now and for future generations

Youth Worker - Creative Arts

Location: Liverpool

Salary: £5,116.25

Employment Type: Permanent - Part Time (10 hours)

Our client is an ambitious and well-established housing group with deep roots in their three heartlands of Liverpool, St Helens and Warrington.

Their charitable arm is committed in supporting the development of stronger communities; creating connected, independent and sustainable neighbourhoods, through empowering people to achieve their full potential. Dedicated to their staff, families and communities, striving for happy and healthy lives for all. 

The Foundation has distinct programmes to support employment and skills, health and wellbeing, financial and digital inclusion, and young people. They are expanding their programmes and are recruiting across all disciplines. 

They are looking for dynamic and compassionate workers who enjoy developing their own skills alongside enabling their clients to grow, achieve and succeed. Are you a team player who would thrive within this inclusive culture? If yes, they want to hear from you.

About the role:

Their Hub is a state-of-the-art world class facility for young people and the community, delivering a range of youth work programmes and interventions. They are currently seeking a Creative Arts Youth Worker - who can deliver a youth work programme that provides a range of creative art activities to challenge and further develop children and young people. 

Please Note:  As young people will be part of the interview and selection process all interviews will take place on an evening/ weekend. 

Your main responsibilities will include:

• To work as part of the youth team to deliver a high-quality youth work programme creating exciting and innovative opportunities for improving the lives of young people and the wider community.

• To deliver a varied creative arts programme including music, dance and crafts for young people, ensuring young people are able to engage regardless of creativity or experience.

• Deliver, monitor and review activities in line with their Foundation’s Youth Impact Framework and Theory of Change. 

• To be alert to issues of safeguarding, behaviour management and incident reporting processes ensuring the welfare and safety of Hub members.

To be successful in this role you will have:

• A professional Youth Work qualification at level 2 or equivalent experience.

• Experience of leading design, delivery and evaluation of creative arts-based activities and projects with children and young people.

• Ability to communicate and respond to the changing needs of young people.

• Experience of delivering innovative and engaging activities to involve young people in decision making.

*Due to the nature of this role, any offers made will be subject to an enhanced DBS check. 

What we offer:

In return for your hard work, they can offer you a modern workplace that is challenging, supportive and gives you room to grow your skills along with:

• 22 days holiday rising to 25 plus bank holidays (pro rata)

• Holiday purchase scheme

• Company Pension Scheme – Employer contribution of 6%

• Company life assurance

Marketing and Communications Manager: Digital

Hours: 37.5 hrs per week

Salary: Royal Trinity Band F (£34,849)

Location: Hospice-based with some working from home/flexible working available

Royal Trinity Hospice has an opportunity available for an experienced and creative Marketing and Communications Manager: Digital to join our team. Joining us on a full time, permanent basis, you will receive a competitive salary of £34,849 pa.

We are looking for someone who is confident working across the digital marketing mix: from producing diverse content for social media and writing web copy to making insight-driven decisions about PPC and social advertising and driving engagement with our intranet.

This is a great role for someone who is looking for variety and responsibility, with a creative approach to content and excellent attention to detail. You will be working to support our patient services, fundraising and retail teams so to be a great fit you'll love social media, have a keen interest in sustainable fashion, a sensitive approach to difficult topics and imagination when it comes to marketing events and campaigns whose success the hospice relies on.

This role will help deliver on our objectives to:

• reach more people who need us by increasing the visibility of the hospice and our shops online and improving accessibility for all audiences
• support income generation through content and campaigns that build our reputation and promote our events, campaigns and unique shopping proposition
• be an employer of choice by working closely with our HR team to make our intranet accessible, inclusive, relevant, and engaging

About the role:

We’re looking for a Marketing and Communications Manager: Digital with a comprehensive knowledge of digital marketing and communications techniques. You will have a flair for developing engaging and powerful content and an interest in staying ahead of the curve in a changing digital landscape, especially when it comes to social media and digital fundraising.

Your key responsibilities will include:

• Ownership of Trinity’s website and intranet, including training colleagues to use the platform, producing content, honing the UX and ensuring the sites are accessible, relevant and engaging.
• Oversight of social media content for Trinity’s Facebook, Twitter, Instagram, Linkedin and YouTube channels, including independent Twitter and Instagram channels for Royal Trinity Hospice shops. This includes content strategy and production, social media advertising, training for other content producers (e.g. shop staff), engaging with audiences and regular impact reporting.
• Oversight of all Trinity’s email marketing activity.

We’re looking for a Marketing and Communications Manager: Digital who will:

• Have a broad remit covering the diverse marketing and communications needs of the hospice, across patient services, retail and fundraising
• Develop both content and strategy for our internal and external digital channels, measurably improving user experience, reach, acquisition, engagement, and retention
• Creatively and collaboratively approach the design and delivery of integrated marketing and awareness campaigns
• Support the patient services, fundraising and retail teams with expertise, insight and ideas
• Identify relevant digital trends and make recommendations for improvement

You’ll have proven experience of delivering digital communications, including developing imaginative content that packs a punch. You will have a track record of designing, delivering and reporting on impactful and inventive marketing campaigns across earned, owned and bought channels.

If you’re proactive, collaborative, resourceful and full of ideas about how we can grow then you’ll be a great fit.

Closing date 1 November 2021

The role

The Outcomes Star touches many aspects of service delivery, from interactions with clients and worker skills to supervision and strategic decisions. Facilitating learning through training is a key aspect of Triangle’s work as it is essential to the effective implementation of the Star.  This is then followed by a process of implementation support to help embed the best Star use possible. 

Supporting implementation with some larger or more complex clients is crucial to ensure that the Star is embedded in practice and used well across the organisation.  This is achieved through building relationships, delivering training, supporting and practically helping clients to use the Star well. 

We are looking to recruit a bright, enthusiastic person to join our friendly and dynamic team at the cutting edge of thinking and practice in supporting and measuring service user change. The position is based in South Central England. (i.e. covering Bedford, Berkshire, Buckinghamshire, Hertfordshire, Herefordshire, Oxford, Worcestershire and Warwickshire)

The successful applicant will be working from home with regular travel.

Outcomes to be achieved

• Triangle clients are making the best possible use of the Star:
  • Their workers are well trained, through access to high quality training
  • Their workers use the Star effectively with service users to help them understand what they need and to achieve positive changes in their lives
  • Their managers use the valuable data the Star can generate (when used well) to understand the service strengths and identify any areas for improvement
  • They are using the right Star version, and the Star is an appropriate tool for them
  • They have a clear understanding of the best packages of licences and training for them and are supported to make sustainable and appropriate choices  
• Where organisations choose to have internal ‘Licensed Trainers’ they are enabled to offer high quality training and support for their colleagues:
  • Their trainers are well trained through our training for trainers option
  • They access and use relevant support and training updates from Triangle
  • They access and use a range of resources to support their internal training
  • They access and use the CPD opportunities offered through their relationship with Triangle
• Triangle colleagues are supported to develop and provide bespoke learning opportunities for clients, their workers, managers, and trainers.

Main Tasks

Training

The key focus of this role, taking up to 60% of the time, is working as a key member of the training team to:

• Lead on development and maintenance of our e-learning/digital learning offer. 
• Facilitate high quality learning through training, on average 2 days a week.  This will, in the main, be delivering the core training course (Introductory training for workers) but will also include some follow-on training, (for example, we also deliver courses such as ‘Managing Difficult Conversations, ‘Action Planning’ and a ‘Keyworker Course’.) There will be opportunity to deliver our Train the Trainer programme. 
• Together with colleagues from the training and implementation teams provide flexible support to Licensed Trainers through development days, email, phone, virtual meetings. 
• Together with colleagues from across the organisation contribute to the development of new courses and resources in response to our internal learning and requests from clients, Licensed Trainers, and colleagues.
• Signpost clients to further support within Triangle.
• Keep accurate records of training delivered.

It is not expected that clients trained by the post holder as part of their training teamwork will go on to receive ongoing support from the post holder.  In most cases these will be smaller clients who will receive light touch support from our Client Services team or from other Implementation Leads.

Implementation Support

In addition to the tasks in the trainer role the post holder will also hold a small caseload of larger or strategically important clients who warrant additional Implementation Support and a significant ongoing relationship.  The post holder will be part of the team of Implementation Leads across the UK and this role will take up 40% of their time. The additional tasks will include:

• Supporting larger, complex or strategically important clients in whatever ways are needed to implement the Star effectively. Including the following:
  • Initial contact with new larger clients by phone, email and meetings and deliver presentations/workshops often aimed at Managers.
  • Putting together the best mix of training, support etc in an initial costed quote/proposal
  • Delivering training where appropriate
  • Developing ongoing relationships with clients, offering regular Implementation Support which will often involve looking at their Star Data.

• Identify and share opportunities for improving what we do to promote new business, new Stars and improve implementation support.
• Where needed, support clients to set up and use our accessible web application - the Star Online - in coordination with the Star Online Support desk.
• Keep records of interactions with clients up to date and accurate in our client management system