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**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
Position: Supporter Care Coordinator
Salary: £27,000 - £28,500
Hours: Full time – 35 hours a week
Contract Type: Fixed term for 12 months
Reports to: Supporter Care Manager
Location: Shoreditch, East London (Hybrid Model)
Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency
JOB PURPOSE
We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.
You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.
We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
Essential Skills/Knowledge
Desirable Skills/Experience (not compulsory)
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
Financial
Development
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Sunday 26th April
Interviews date: Week commencing 4th May 2026
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?

Starting Salary: £44,766 - £48,225 (inc London Weighting)
Contract: Permanent
Location: Hybrid working with a minimum of 40% of your time in the Romero House Office.
Job Profile
Based in CAFOD’s Education Section and working closely with staff across the organisation, you will be responsible for the creation and development of high-quality resource materials for Catholic Schools and Youth Programmes.
The resources you create will enhance pupils’ knowledge and understanding of global justice issues, assist schools with CAFOD’s fundraising and campaigning activities, support the Catholic Life and mission of schools and inspire young people to put Catholic Social Teaching into action by working for social justice.
The successful candidate will be an experienced Secondary school practitioner currently working in a Catholic school with secure knowledge of how to engage young people in important issues of faith and social justice.
You will have experience of developing interactive resources and creating and editing video content, with a strong digital mindset and confidence working across a range of digital platforms.
This is a key role which demands creativity, and strong organisational skills.
The role is part of a dedicated team of experienced professionals and reports directly to the Schools Communications Manager.
To read more and apply, please visit the CAFOD Website.
CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children and young people and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
How to apply
To apply for this role, please submit the following documents:
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
The client requests no contact from agencies or media sales.
Role description:
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Hospital Engagement Co-ordinator.
As a key member of our fundraising team, you will play a vital role in driving supporters and stakeholders to the Charity’s Hub to build a real sense of community spirit and a hive of fundraising activity. This role will provide the right candidate with a rare opportunity to help shape how we engage with donors, visitors, patients and NHS staff in our Hub based in the heart of the hospital.
We are looking for an individual who is as passionate about making a difference and a real people person. This role will be key, as we continue our ambitious new strategy to grow our income, reach and impact. Working across teams, the engagement co-ordinator will help support our key marketing campaigns, fundraising initiatives, events as well as maximising the supporter journey and providing excellent donor care within the hospital.
As Hospital Engagement Co-ordinator, you will be the key link to the Charity and key areas across the hospital, meeting, motivating and inspiring patients, visitors and staff.
Main Responsibilities:
Knowledge and experience
Skills
Personal qualities
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton



The client requests no contact from agencies or media sales.
As Director of External Affairs across the Bild Group of four small charities (with collective turnover of approx. £3m/yr), you will have a deep commitment to human rights and improving people’s lives.
You will provide strategic direction and leadership to the External Relations function across all four charities in the group, taking overall responsibility for and providing thought-leadership on our strategic approach to policy, influencing, public affairs, stakeholder engagement.
You will play a lead role in planning, developing, and implementing the communication and external relations and wider engagement strategic plan to grow awareness and profile of Bild, Respond, Restraint Reduction Network (RRN) and ACT.
By sharing the impact of our work and programmes in improving the lives of people with learning disabilities, autism and /or mental health conditions, you will support Bild in becoming the sector leading provider of organisational and workforce development (and RRN in becoming the leading charity in reducing restrictive practices globally – and Respond as leaders in trauma informed therapy).
You will champion Bild and RRN’s brand, vision, mission and values acting as an ambassador for the organisation both internally and externally to partners, stakeholders and media.
Key Responsibilities and Duties:
Strategic Leadership:
Develop and implement an integrated communications and external relations strategy across the four charities in the group to raise our profile and to influence change which positively impacts on our beneficiaries, aligning media, campaigning, and public affairs with the charity’s mission and strategic priorities
Lead and inspire a high-performing team including Membership and Events Officer, Resources Coordinator and comms team as required
Comms & Marketing:
Plan, develop and implement strategic communications and marketing plans to maximise awareness of the Bild Group of charities across the broad spectrum of communications disciplines including media relations, stakeholder management, influencer engagement, ethical (impact focused) marketing, social and new media and the production of new materials and resources
Write, develop and produce materials such as infographics, press releases, briefing documents, media statements and online information suitable for stakeholders, including people with lived experience
Ensure effective marketing across all four charities focusing on impact and including ensuring we attend a range of external events and that all four websites are best practice.
Influencing & Public Affairs:
Working with the CEO, you will drive policy change by developing strategies to influence key decision makers through building relationships with parliamentarians, government departments, and sector stakeholders to ensure the charity's policy agenda is impactful
Lead proactive and reactive media engagement, calls and requests for information in order to capitalise on suitable opportunities for maximising the reach and impact of all four charities
Build our credibility as a thought leader in the sector
Stakeholder Engagement & Partnerships:
Build and sustain strategic alliances with senior civil servants, civil society groups, and community partners to increase the organization's influence and impact
Develop effective stakeholder relationship management processes that ensure partnerships of all levels are provided with a rich, immersive engagement experience with the organisation and the work that we do
Identify, liaise with and ensure positive relationships with key stakeholders – internal and external including media, government departments, partners, charities, providers, customers, other relevant parties to secure maximum impact for all four charities and their beneficiaries
Reputation, Brand Management & Marketing:
Champion the Bild group brands, promoting the mission, values and impact of the organisation and ensuring consistent, engaging narratives and high-quality storytelling across all external channels
Shaping the charity's profile and protecting its reputation through media relations, digital engagement, and consistent key messaging and building our credibility as thought leaders in sector.
Membership, Events & Communities:
By ensuring appropriate, effective and engaging communications to all relevant audiences and stakeholders, your role will support the growth and development of our membership, Communities of Practice and the event programme (including webinars and conferences).
Effectively plan, manage and lead a range of events for the Bild group of charities and associated marketing and communications
Develop framework for Communities of Practice and strategy for engagement and growth
Supporting Bild and RRN spokespeople with PR and media outreach
Keep abreast of communications and engagement activity within the sector and demonstrate an awareness of the impact these may have on existing and future communications activity
General Responsibilities
Contribute to evaluation and assessment of results against KPIs and tracking activity
Allocate, manage and evaluate budget spend
Identify resource requirements for activity across Bild group
Develop and maintain systems, databases and procedures to support Bild group communication activities
Plan, monitor, appraise and report progress of activity regularly with an innate understanding of how this supports activity across the Bild group
Plan, manage and oversee budgetary spend related to outsourcing specialist activities such as video editing and design
Ensure communications and marketing work complies with data protection and other legal, professional and agency requirements, standards and policies
Support the senior leadership team on any activity as required.
Personal Development
Be part of a culture of quality in all areas of communications, PR and marketing
Participate and contribute to individual performance appraisal and supervision sessions
Keep abreast of relevant initiatives and developments within the adult health and social care, education & disability sector and the wider communications / engagement profession
Undertake relevant training, as necessary including accessing new systems and software as required to support the role.
Organisational Responsibilities:
Access and work within Bild’s policies and procedures.
Attend internal cycle of team meetings relevant to this role.
Engage with line management, supervision (where appropriate) and appraisal process.
Comply with data protection regulations, ensuring that information on clients, employees, volunteers and other stakeholders remains confidential.
Take responsibility for personal learning and development with support from line manager.
Work in a manner that facilitates equal opportunities and inclusion for all.
Remain professional and respectful at all times, promoting positive relations with all those we encounter in our work.
Maintain health and safety and risk awareness for self and others across the organisation.
Undertake any other duties that Bild may require within the remit of this role.
This job description does not form part of the contract of employment. It is intended as a guide to the general scope of duties and is not definitive or restrictive. It is expected that some duties will change over time and this description will be subject to review with the postholder at their annual appraisal.
Person Specification
Job Title
Director of External Relations
Exceptional copy writing and verbal communication skills
Good presenting, negotiating and influencing skills
Excellent interpersonal skills and ability to build mutually beneficial relationships
The ability to work effectively within a small team
Ability to work under pressure, and plan, manage, and adapt own workload
A flexible, proactive and problem-solving approach to work
A motivated attitude and ability to work on own initiative
A commitment to human rights and modelling accessibility and inclusion throughout activity
Willingness to travel and work flexible hours as demanded by the post
Fit to undertake the duties of the post.
Experience/Skills/Competencies
Essential
Significant experience working in communications, policy and PR with demonstrable success
PR and media management experience, including both online and traditional PR
Experience of managing and implementing social media plans, including post development, scheduling, evaluation and monitoring feedback
Experience of overseeing the design and production of print and electronic publications, including website management and development
Experience of managing CRM systems and ensuring effective data capture and utilising data to inform decision making
Ability to analyse data and shape results into reports that inform decision making
Ability to build effective relationships and networks and establish credibility for Bild, RRN, Respond and Bild ACT
Ability to work collaboratively and develop positive relationships with colleagues, members and wider stakeholders
Demonstrated digital comms / social media skills and understanding of emerging digital marketing tools and platforms
Ability to use a variety of IT packages/databases including CRM systems.
Experience managing budgets and associated reporting
Ability to work remotely and regularly travel to in person events
Time management skills and ability to prioritise workload under pressure as part of a small but vibrant team
Strong awareness and interest in news/current affairs/politics and the broader third sector, social care and education sector.
Desirable
Experience working in the not-for-profit sector, preferably in another disability and/or membership charity
Strong understanding of education, health, social care, disability and not for profit environment
Strong media contacts within relevant trade sector publications
Ability to use externally managed media databases (such as Agility etc.)
Experience with conferences, webinars and hybrid events.
Experience supporting and manging a remote team
Education and Qualifications:
Other Requirements:
Commitment to anti-discriminatory practice and equal opportunities and able to apply awareness of diversity issues to all areas of work.
Regular travel to attend meetings and events.
Occasional evening meetings.
Legal requirements:
Enhanced DBS check.
Your application should include an up to date CV together with a supporting statement detailing how your skills and experience align with the job description and person specification.
Please note that we will be unable to progress applications from candidates who do not answer the screening questions.
Our vision is a society where everyone can enjoy the same rights and opportunities
The client requests no contact from agencies or media sales.
Location: NSC, London SE1
Contract: Full time, 1-year Fixed Term One Year (initially)
Salary: £35k + PRP (Performance Related Pay)
Closing Date: 1st May 2026
Marine Society have an exciting new role! Help us to grow our rapidly expanding apprenticeships and adult skills programmes to meet growing industry demand. We’re looking for a confident, self-starter individual who can engage key stakeholders and employers in the maritime industry and increase our reach and reputation.
You’ll be expected to have a good understanding of the maritime sector training needs and have a demonstrable track record in sales and recruitment. A working knowledge of government funded training programmes is helpful but not essential.
This role could support a secondment for the right individual. Subject to success in the role, we hope to make this permanent after one year.
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
About the role
This new role is to support the growth of Marine Society apprenticeship and adult skills provision. This is a strategic, outward-facing role requiring a confident astute individual who can engage key stakeholders and employers in the maritime industry to recruit new entrants and existing employees onto Marine Society programmes.
Responsibilities
· To grow the apprenticeship and adult skills provision in line with agreed annual recruitment and financial targets
· To develop and maintain a strong pipeline of prospective employers and learners, proactively identifying new apprenticeship and learning opportunities within the maritime industry. To secure repeat business with apprenticeship employers through cultivating long-term relationships.
· To work with the Director of Maritime Training and Development to devise a sales and marketing strategy to grow the apprenticeship and adult skills provision. To support the tendering process to ASF devolved areas and work with subcontractor partners.
· To collaborate with the Apprenticeship Operations Manager and Maritime Lead Trainer to convert identified leads and share industry intelligence.
· To assist the Digital Marketing Coordinator to write targeted social media posts and marketing campaigns, ensuring market visibility and lead generation. To build a library of promotional literature and good news stories.
· To maintain accurate records of business development leads and pipeline activity within the CRM system and to routinely report on these
· Attend relevant external boards, fora and industry bodies, as directed in order to promote maritime apprenticeships and training including; Maritime Skills Alliance, Workboat Association, MNTB apprenticeship committee and Port Skills and Safety
· To attend industry trade fairs and careers events to represent Marine Society. These include; National Apprenticeship Week, Seawork, International Boat Show
· To research and monitor market trends, employer needs and competitor activity to inform business development strategy
Requirements
Benefits
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
We help launch young people for life through adventure.


The client requests no contact from agencies or media sales.
This is an exciting role in a unique organisation. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We provide excellent benefits including a generous pension scheme and holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
The role is a 0.8 FTE (29.2hr per week) and fixed term contract for one year. This role is based across our Bloomsbury campus with work across various tennis sites in London. The post holder is required to be flexible in their hours of work as the position entails attendance during evenings and weekends.
Job description
We are looking for a Tennis Development Officer to support the delivery of tennis as one of our Focus Sports. The role combines tennis delivery with desk-based sports administration and student engagement. We are looking for someone passionate about developing tennis in all forms - from running beginner friendly sessions to working with students to co-create community volunteering projects.
Do you have experience coaching tennis? Have you had experience delivering sports leagues and events? Do you want to support students to develop professional skills through tennis? If the answer is yes, then we want to hear from you.
Our ideal candidate will be able to coach a range of abilities, have experience of working with and motivating volunteers and good verbal and written communication.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.