Direct Marketing Manager Jobs

Job title: Wellbeing Network Admin Coordinator

Responsible to: Wellbeing Network Clinical Manager

Salary: Starting salary is £25,634.83 per year (Full-time equivalent), (SC3-SP14) including inner London weighting

Hours: 37.5 hours per week

Contract type: Permanent

Location: Hybrid (8-10Tudor Road London, E9 7SN and remote work)

Benefits: See supporting documents for information on benefits.

An exciting opportunity has arisen at Mind CHWF to join our Psychological Therapies and Wellbeing team as a Wellbeing Network Admin Coordinator. We are seeking an individual who will be immersed in the day-to-day running of Psychological Therapies and Wellbeing services at Mind CHWF and contribute to its smooth running and efficiency under the guidance of its managers. This will include direct client contact and involve the setting up of psychological therapies assessments, allocations, group courses, room bookings and the management of Salesforce. The role also requires initiative in marketing and publicising services, maintaining an accurate timetable of group courses, as well as a keen eye for detail in collecting statistical data using an online database (Salesforce).

This role will suit a proactive, organized and efficient self-starter, seeking a wide range of training and professional development opportunities, working as part of a team to impact on the psychological wellbeing of the communities of Mind CHWF.

About Mind in the City, Hackney and Waltham Forest:

We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.

We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.

We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.

Our values are:

Connected: Creating a compassionate and supportive community.

Fair:  We strive for equity- no-one’s needs should go unmet.

Brave: We walk with people, offering help by doing what works – proven or new.

Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.

We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.

We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.

Those with lived experience of Mental Health are encouraged to apply.

Value-based Recruitment:

We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to further breakdown barriers in our recruitment & selection process.

Shorted-listed candidates will be provided with some questions to help them prepare for the interview.

 How to apply:

For more information on the vacancy and how to apply, click the ‘Apply’ button - Please note that we are unable to consider incomplete applications.

The closing date is by 23rd June 2024, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.

We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.

Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.

Are you able to build excellent relationships with supporters? Do you have fundraising and project-based experience? Can you adapt your communications to a wide range of audiences?

Then we might have the perfect job for you!

Individual Giving Officer
Location: Bristol area
Hours: Full-time (35hrs per week but part-time working considered)
Salary: £24,000 - £26,000 FTE
Duration: Permanent

At Great Western Air Ambulance Charity, we’re looking for a new Individual Giving Officer. This job involves planning and creating multi-channel communications and building great supporter journeys. But it also requires a lot of passion - for our cause, for the people we help and most importantly for the people who help us save lives. We’re looking for someone who is compassionate for our supporters and everyone involved in the charity; a person who is dedicated to doing their best; a person who can work independently but can collaborate within and beyond their team; and someone who is curious about exploring new approaches and keen to learn and develop.

GWAAC is a great cause to fundraise for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that. You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

GWAAC is committed to equity, diversity and inclusion. We encourage applications from candidates from a range of backgrounds and experiences. GWAAC puts people first and upholds a culture of safeguarding.

Closed date: Wednesday 12 June 2024

TO APPLY AND FOR MORE INFORMATION:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website where you can download the job description and complete the application process.

No agencies please.

JOB TITLE: Community & Events Officer

DEPARTMENT: Fundraising

LOCATION: Guildford and Farnham office (with flexibility to work remotely)

CONTRACT TYPE: Permanent

SALARY RANGE: £24,000-£26,000 (starting salary).

HOUR PER WEEK: 35 hours a week (Full Time) with some weekend work where time off in lieu will be given.

ABOUT US-

Challengers is a voluntary sector organisation providing play and leisure services to disabled children and young people across Surrey, Hampshire and in Richmond, Kingston, and Chichester.

Our values are to be Accountable, Ambitious, Inclusive, Playful and Trustworthy, if these resonate with you please look at our website.

BENEFITS – As a Challengers employee, you will benefit from…

·31 days holiday (including Bank Holidays) with extra for long service and after your first years’ service, you’ll get your birthday off. Holiday entitlement is pro-rata for part time contracts.

·To work for an organisation who truly consider work life balance and have high expectations for our outcomes not only for those who use our services but for our teams as well.

·Free Training – We regularly invite all our staff to free training courses including Disability and Inclusion Awareness, Medication Administration, Safeguarding, First Aid, Makaton and more!

·Free DBS – As we require all staff to have a DBS before they start with us, we have decided to offer this free of charge.

·Pension & Health Care Cash Plan – All our staff have access to a NEST pension and Simply Health health care plan.

·Career breaks available after three years’ service, subject to approval.

DUTIES & RESPONSIBILITIES:

·Work with the Community and Events Manager to implement Challengers Community and Events income strategy to a high standard.

·Working with the team to plan and deliver Challengers own events and external events including the marketing plan, supporter recruitment, supplier relationships, logistics, budgeting, communications, stewardship pre-event then on the day event management and post-event review.

·Cultivate, develop and manage effective relationships and partnerships with a range of community groups and supporters, including working with new, existing or lapsed donors and organisations to foster long-term Challengers, supporters.

·Support fundraisers in their DIY fundraising and development of opportunities for supporters to fundraise. Monitor online fundraising, through supporting those raising funds, to creating and maintaining clear income and communication records.

·Provide a high standard of stewardship for community and event supporters, by supporting their fundraising and wider journey and thanking them appropriately.

·Represent Challengers through public communications such as meetings, presentations and disability awareness workshops to existing and potential donors, ensuring the image of Challengers is represented correctly and in line with current policies, the vision and The Challengers Approach which is based on the Social Model of Disability.

·Support the wider Challengers Team with the delivery of fundraising events and meeting supporters in the community including some direct work on the event day which will include ad-hoc evenings and weekends for which time off in lieu will be given.

You’ll be great if you have:

·A passion for delivering successful events and engaging the community with our work

·An eye for detail and excellent organization skills

·Great written and communication skills

·A passion to make a difference to the lives of disabled children and young people

The deadline to apply to this role is Sunday 2nd June, with interviews being held on Monday 10th June. We will be in touch by Tuesday 4th June to let you know the outcome of your application.

Job Title: Employment Mentor – ‘Training Ground’ Programme

Department: Education and Employability

Reports to: Programme Manager - Training Ground Programme

Salary: £25,000- £26,000 (Dependent on Experience)

Contract: Fixed Term (10 Months)

Closing Date: 2nd June 2024

Brentford FC Community Sports Trust

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

The Training Ground Programme
Training Ground uses the power of the club badge to engage with young people whom universal support cannot reach. Working with targeted participants, aged 16-24, who are not in employment, education, or training (NEET), the programme provides, one-to-one mentoring, wraparound support, and access to physical activity sessions and mental health, employability, and life skills workshops.

The programme will target those furthest from the labour market and with additional support needs, for example, looked after or care experienced, young carers, homeless or at risk of homelessness, those with experience of substance abuse, previous involvement with criminal activity, and/or SEND.

Main Purpose of Job

You will provide 1:1 mentoring to a caseload of participants (aged 16-24), on the Training Ground programme. Your sessions will support them in developing the skills and confidence to take positive steps towards employment, education, or training. Working with your mentee over a period of time you will set goals and provide the support they need to meet these goals.

The post holder will have experience of providing support to individuals from a range of backgrounds and will have the ability to build and maintain relationships with employers, and other external stakeholders and agencies.

You will be good with administration and understand the value of keeping good records on your meetings and 1:1 conversations. You will track progress and collect evidence to show the distance the participants have travelled.

You will work with multi-agency partners to identify the barriers that have prevented young people from engaging in education and employment and help them to develop strategies to overcome these challenges. The post holder will have a passion for supporting others to reach their potential.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years.

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.

As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.

VOLUNTEER COORDINATOR

Contract: Permanent
Hours: Part-time (14-21 hours per week). Additional hours may sometime be required, particularly for Trustee meetings, and can be taken as Time Off In Lieu.

The charity’s inaugural Volunteer Coordinator will lead on the charity’s existing and emerging volunteer activity, including recruitment, onboarding and management of volunteer groups. Volunteers will be key in the achievement of local impact, and the coordination of these vital roles will be equally as important.

The postholder will support managers in the creation and implementation of volunteering opportunities and ensure that the charity’s policies and procedures create a safe, supportive and effective environment in which volunteers can thrive.

We offer the following benefits:

• Competitive salary with index-linked pay awards
• 5% employer pension contribution (matched)
• 4x Life Assurance
• 26 days annual leave, rising with length of service (plus Bank Holidays)
• Health Cash Plan
• Employee Assistance Programme
• BenefitHub discounts and perks platform
• Staff Wellbeing Group
• On-site café
• Free on-site parking

Deadline for applications:  Sunday 2nd June 2024

Interview dates: TBC

Walking With The Wounded supports those who have served in the Armed Forces and their families.  We specialise in developing pathways into employment with organisations who recognise and value the unique skills and qualities of our ex-service personnel. 

For this role, your caseload will be received from the NHS.

It is recognised that secure and appropriate employment is a key factor for improved mental health, therefore, you will form part of that individual’s wider support team in providing the specialist employment support element. You will be expected to work closely with referring partners, meeting regularly to feedback on the progress with individual service users. You will also need to work with local organisations; developing a bank of employers who are willing to explore supporting your clients, securing work placement opportunities, identifying any necessary training, sourcing competitive roles and, where this is successful, providing in-work support to both employer and employee to ensure a smooth transition.

In return, we will provide you with the opportunity to demonstrate and develop your skills in a supportive, inclusive environment.  Training will be provided, and we encourage our staff to develop their own personal and professional skills.

If you are an employment advisor with an understanding of working with more complex clients, we would like to hear from you. We are also open to applications from those who are newer to IPS. You should fully appreciate the patience, resilience and self-motivation that are required to support a dispersed and diverse caseload of complex individuals. The successful candidate will have the ability to work independently, particularly in managing time and caseload, whilst recognising that they are one crucial element of a wider team of support who will need to work collaboratively to get the best outcome for clients. Experience of working with veterans would be beneficial although not essential, and knowledge and experience of the Individual Placement and Support (IPS) method of working would be welcomed.

In this role no two days are the same and every day will bring new challenges whilst you empower ex-service personnel to regain their independence, thrive and contribute to our communities.

To assist with planning, interviews will be held in Halifax on 11th June 2024.

As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles.  The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training.  You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.

This role is subject to a Basic DBS check.

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

We are recruiting for 1.5 full-time equivalent roles, but are open to a mixture of parttime hours, so please put in your application how many hours you are interested in.

In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.

Applications for this role close at 5pm on Tuesday 28th May, with interviews scheduled for the W/C 10th June.  We may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings. 

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website. 

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact. 

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.

As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.

We currently have an exciting opportunity for a customer focused individual to join our team as a Supporter Care Advisor. You will join us working 35 hours per week, on a 12 month fixed term contract and will be based at our National Cat Centre. In return you will receive a salary of up to £26,796 per annum plus excellent benefits.

This role is on a hybrid basis, meaning a mix of working from home and at Cats Protection's National Cat Centre in Chelwood Gate, East Sussex.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

The Supporter Services team is part of the Cats Protection Marketing & Income Generation directorate. We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted. The Supporter Services team is also responsible for the management of the Gift Aid scheme for Cats Protection, claiming money back from HMRC to provide much needed assistance to the many cats and kittens in need of help. We look to provide the best service possible to our supporters, although we never stop striving to improve this service.

Responsibilities of our Supporter Care Advisor:

As our Supporter Care Advisor you will provide a first-class level of customer care to current and potential supporters to secure financial and non-financial support, nurture relationships and increase levels of engagement, ensuring supporters feel valued and a key part of our work. You will be the first point of contact for fundraising enquiries and direct communication with supporters via a variety of channels (including inbound and outbound telephone calls, letters, email and social media response), helping to build loyal, committed relationships with supporters.

What we’re looking for in our Supporter Care Advisor:

- Experience working within a supporter relations or customer care environment

- A keen desire to provide excellent supporter/customer care

- Experience handling complex complaints and queries

- Hardworking team player but also able to work independently off own initiative

- Engaging and professional phone manner, excellent listening skills to build rapport and empathise

- Good organisational skills and attention to detail

What we can offer you:

• salary of up to £26,796 per annum plus excellent benefits
• generous annual leave entitlement
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Unfortunately, we cannot accept applications or CVs that are emailed to us directly.

Closing date: 29th May 2024

Virtual interview date: w/c 10th June 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Prospectus is excited to be supporting St Luke’s Hospice. The hospice’s mission is to provide the highest standards of individualised care for people with life-limiting conditions, palliative and end of life care needs, and their families, living in Basildon and Thurrock districts.

Reporting to the Head of Donor Acquisition and Retention (HODAR) and working within the Fundraising team, the Legacy and In Memory Lead is responsible for managing implementation of the Hospice’s legacy (gifts in Wills) and in memory strategies and developing annual delivery plans. The post holder will strategically plan and deliver promotional and stewardship activity, as well as ensuring provision of an excellent supporter experience, to achieve budget net income across these income streams and grow our active support base, including numbers of known supporters who would consider or have already pledged a gift in their Will to the Hospice.

The Legacy and In Memory Lead will work closely with the Individual Giving Lead to ensure appropriate coordination of planned activities involving existing and prospective individual giving, legacy and in memory audiences. The post holder will also work closely with the HODAR to help inform the development of departmental strategies.

The successful candidate will have significant demonstrable and relevant experience of in memory and/or legacy fundraising and developing in memory products. You will have experience in using a variety of on and offline channels to deliver successful marketing campaigns to both acquire and develop donors. You will have demonstrable experience of managing targets and income and expenditure budgets.

This is a permanent position with flexible hybrid working, based 4 days from their Essex offices. The salary is £28750.42 to £37,293.98 depending on experience.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, then please contact Flora Cunningham at Prospectus. 

If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Charity People is thrilled to be working with The Environment Investigation Agency (EIA) in their search for a Part time Individual Giving Officer.

Job Title: Individual Giving Officer
Hours: Part time role, 21 hours
Location: London, 1 day a week, 2 days working from home
Salary: £28,000 - £32,000 per annum, pro rata (depending on experience)
Benefits: Annual leave package of 25 days annual leave (+ days off between Xmas and New Year) + Bank Holidays + day off on your birthday, 4-8% pension contribution, flexible and hybrid working arrangements, mental health and wellbeing support programme

About the organisation

The Environment Investigation Agency investigate and campaign against environmental crime and abuse. Their undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. The EIA work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, EIA reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.

The Role

The fundraising team at EIA, is responsible for raising income across trusts and statutory funders, as well as raising funds from individuals. The income raised from public fundraising has increased in recent years and they are investing in this area to further increase unrestricted income so that we can conduct even more investigative and campaigning work to protect our natural world.

It is an exciting time to join EIA, as we embark on a new organisational strategy and a new fundraising strategy. This role is crucial to our ambitious plans to step change our public fundraising and ensure the best possible experience for all of our supporters. Your work will help to ensure that our activities inspire the public to give generously to enable us to combat environmental crime and abuse around the world.

Responsibilities:

* Lead on the production of key supporter engagement pieces, the Year in Review and Supporter newsletters, including: curating the content, copywriting, data, as well as liaising with the mailing house and graphic designer.
* Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, digital, regular giving and the weekly lottery
* Work with the Senior Individual Giving Officer on the 40th anniversary supporter engagement activities
* Work closely with the Senior Individual Giving Officer, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
* Monitor Key Performance Indicators (KPIs) to evaluate the success of supporter journeys
* Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

New Supporter Acquisition

* Lead on all aspects of supporter acquisition through digital and telephone channels, ensuring that all campaigns are delivered on time, on budget, and meet the campaign KPIs:
* Weekly Lottery acquisition campaigns - promoting to both new and existing supporters, to acquire new lottery players and raise regular income.
* Digital lead generation and acquisition campaigns - to recruit new cash and regular givers
* Telephone fundraising campaigns - to recruit new, and reactivate lapsed, regular giving supporters using leads from a variety of online and offline sources.
* Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance

Requirements:

* Demonstrable experience in an individual giving role in the charity sector
* End-to-end experience of creating successful direct marketing campaigns
* Excellent campaign management and planning skills
* Strong written communication skills and experience of writing compelling and engaging copy
* Good understanding of digital marketing and social media

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

What we do: We help young people through cancer 

How we work: We’re Determined, United, Spirited and Kind  

What we’re looking for: 

We are looking for an Internal Communications Executive to join us on a fixed-term basis for 12 months. The role supports the Internal Communications Lead in creating and delivering internal communication and engagement activity for all Teenage Cancer Trust colleagues.
 

The main focus of the role will be to:

• Manage the day-to-day running of our internal communications channels, under guidance from the Internal Communications Lead.
• Maintain, deliver and evolve regular channels of communication including e-newsletters and intranets to all colleagues.
• Partner closely with our Services colleagues, and act as a point of contact for all other departments, to communicate with, about and to our staff in specialist Teenage Cancer Trust units based in NHS hospitals across the UK.
• Support (and on occasion deputise for) the Internal Communications Lead with virtual events, such as all-staff calls and our in-person away days.
• Collaborate with HR, Fundraising and wider Marcomms teams to promote and raise awareness of relevant projects, campaigns and activity related to our people, our purpose and our brand.
• Advise and guide colleagues on internal communication opportunities and best practice.
• Support wider internal communications, culture and engagement campaigns to colleagues working for the charity and within the NHS.
• Take an active role in supporting and promoting culture, wellbeing and equity, diversity and inclusion activity at Teenage Cancer Trust. 

We are looking for someone who is: 

• An incredible storyteller with super strong writing skills 
• An articulate and enthusiastic verbal communicator 

• Able to manage and prioritise workload and multiple tasks in a changing environment 
• Able to work within a small, fast-paced communications team
• Comfortable making sound decisions and acting on own initiative when required 
• Knowledgeable in writing for different audiences and turning complex information into easy-to-understand content 

How to apply: 

You’ll need to register on our portal, complete a short application and answer three questions about your skills and experience in relation to the role.

Key dates: Applications by 4th June 2024, 1st Interviews held online during w/c 10th June 2024 and 2nd interviews held w/c 17th June 2024. 

Compliance statements: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. We want you to be yourself here and thrive doing so. In line with our Equity, Diversity & Inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, people living with disabilities and people of faith.

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please refer to our privacy policy on our website.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is any assistance or adjustments, we can make to support you to make your application, please contact the HR team. 

We are looking for a dynamic Senior Analyst to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.

You will work with the Head of Evaluation (Data Lead) and Principal Economist to support the design, delivery and management of data systems, and conduct analysis and research.  You will be responsible for ensuring evaluation data is in the correct format for uploading to the Secure Research Service. You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams for external use. You will also support YFF's evaluation team in scoping opportunities for new evaluations, and critically review evaluation proposals to ensure designs are high quality and cost effective and that the most suitable evaluators are commissioned, Finally, this is also an opportunity to work on data visualisation projects to ensure the data and analysis is linked correctly and efficiently. This is an opportunity for an analyst with excellent analysis and data skills to work for a busy I&E directorate. 

This is an exciting opportunity to work directly with two teams in the Impact and Evidence Directorate. A part of the role will also be working with other teams, such as policy and communications, to translate complex analysis and evaluation findings into accessible, user-centred outputs and briefings for internal and external use.

This role can be based at any of our hubs located in London, Birmingham or Leeds.  We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information, please visit our website.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.

The Talent Set are delighted to be partnering with a prestigious Health Charity to support their search for a  Legacy Executive to join their team.

The charity offers a flexible working environment, offering a hybrid working pattern of 2 days/week from their Chelsea/Sutton office.

The Legacy Executive will work collaboratively across the charity to deliver core elements of the legacy marketing programme, whilst providing the highest-quality supporter experience through multi-channel communications and one-to-one stewardship. 

You’ll be a proactive, highly organised individual, eager to build on your existing experience within the legacy and/or charity sector. With strong communication skills and the ability to provide an excellent, personalised stewardship experience for supporters, you will be instrumental to the success of legacy giving during an exciting period of growth!

The charity offers an incredibly collaborative work environment with incredible opportunities to develop and grow skillsets. 

Key Responsibilities:

• Be the first point of contact for Legacy enquiries, providing excellent and personalised one-to-one stewardship to supporters through phone, email and letter communications
• Manage the Legacy welcome journey by offering a high-quality supporter experience that leads to long term relationships
• Provide exceptional supporter care by responding to legacy and fundraising queries
• Ensure scripts & letter templates are maintained and reviewed on a regular basis
• Maintain efficient processes and accurate recording on database systems
• Support with the planning & delivery of acquisition and stewardship communications to supporters across a range of channels
• Work closely with internal and external stakeholders, ensuring campaigns remain on schedule
• Monitor & report on campaign performance to inform future planning & decision making

Key skills include:

• Passion for stewardship and/or overseeing supporter journeys
• Experience working with a fundraising database
• Understanding of working in a project setting, with the ability to manage aspects of a project
• Excellent communications skills (both written and verbal) with the ability to build relationships
• Strong organisational skills with excellent attention to detail
• Experience in copy-editing and proofreading
• Ability to respond sensitively and appropriately to emotional circumstances, including bereaved donors

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We have a great opportunity for an Advice & Wellbeing Specialist to join the team on a permanent basis. In this Outreach role you’ll be working predominantly in our Reading & Oxford communities, with one day a week working from our Houghton Hall office in Houghton Regis

As an Advice and Wellbeing Specialist, you will report to the Advice and Wellbeing Team Leader. You’ll deliver proactive and trauma informed support to meet the holistic needs of residents.   Your support will be tailored to your resident’s needs, and you will work closely with them to understand their wellbeing concerns and agree an action plan to enable them to sustain their tenancies and feel connected to their community.    You will empower residents to manage their wellbeing needs by helping them to develop and maintain skills and resilience to lead independent and fulfilled lives. 

You will work collaboratively with wider teams, statutory services external advice and support services to ensure residents have the appropriate support.  You will build partnerships with external stakeholders in your area to ensure there is a strong network for support for our residents.  You will also be delivering advice and wellbeing support in community wellbeing hubs and providing peer support to colleagues. 

What you'll need:

• A Full UK driving licence with access to own car.
• Demonstrable experience dealing with vulnerable people.
• Demonstrable experience dealing with complex cases.
• Experience providing frontline support and giving advice.
• Be passionate about customer service, being resilient with a positive and can-do-attitude. 
• Have excellent written and verbal communication skills. 
• Be exceptionally organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively and produce high quality work.

If this sounds like you, this role might be perfect for you!

A bit about the role:
You will work closely and collaboratively with residents in their homes and neighbourhoods to understand their immediate needs, as well as their wider goals and aspirations to achieve sustainable outcomes. You will do this through a mix of direct support and advocacy, as well as exceptional partnership working with other Peabody teams, our contractors, statutory and voluntary services, and by supporting local wellbeing projects.

Some of the key results for the role include: 

• As the Advice and Wellbeing Specialist, you will be providing holistic wellbeing support that supports residents to sustain their tenancies successfully.
• Actively build strong partnerships with other Peabody teams, housing associations, local authorities, statutory and voluntary services to promote effective multi-agency working and information sharing.
• Work with the Allocations, Financial Inclusion and Neighbourhoods teams to target early tenancy support to new residents who need this and ensure others know how to access your support if facing any difficulties in the future.
• Support the delivery and promotion of wellbeing hubs and cafes, as well as other projects in your region.

An enhanced Disclosure and Barring Service (DBS) check is required for this role and requires a full, clean driving licence. This role will be covering the Oxford and Reading area.

A minimum of 2 to 3 days working in the office/covering your patch is required; the other days can be worked from home, or a local office.

Weekly hours Monday - Friday, 09.00 - 17.00 with occasional outside of hours work.

A bit about us: 
It started over 160 years ago with one man’s desire to improve the lives of poverty-stricken Londoners. Today, we have 107,000 homes and 220,000 residents across London and the Home Counties and around 20,000 care and support customers. But the desire remains the same – to create homes and communities where people can flourish. 

Here's just a few of the benefits for working at Peabody: 

• Flexible and hybrid working (depending on the role) 
• Up to 30 days’ annual holiday plus bank holidays
• Competitive salaries that are benchmarked regularly against current market rates  
• • Two additional paid volunteering days each year  
• • Flexible benefits scheme, including family friendly benefits and access to a discount portal  
• • 4 x salary life assurance
• • Up to 10% pension contribution

Closing date: 12th June 2024.

Peabody reserves the right to close this advert before the advertised closing date, depending on the number of applications received.