Direct Marketing Officer Jobs

Harris Hill are delighted to be working with a UK-wide social enterprise who supports the most marginalised in society to recruit an Individual Giving Officer. The role raises unrestricted income from individuals by planning and executing the day-to-day campaigns to recruit, engage and retain supporters.

Key responsibilities will include;

• Creating, planning, delivering and evaluating multi-channel, insight-led, supporter-centric campaigns. This will include both acquisition and retention campaigns.
• Managing production of supporter material, including email acquisition & retention campaigns, social media posts, website content, print advertising, direct mail and inserts.
• Working collaboratively with internal stakeholders and liaise with external agencies and suppliers to effectively deliver projects and campaigns.
• Working with colleagues to identify individual stories that can be crafted into impactful content for use in contribution marketing campaigns.
• Innovation - Manage a continuous cycle of testing new channels and developing acquisition and retention for individual giving, based on audience insight and sector trends.

The successful candidate will have experience of; 

• income generation from direct marketing campaigns (acquisition and/or retention) across a variety of offline and digital channels
• effective campaign copy writing
• project management to deliver acquisition or retention campaigns
• using databases for targeting, segmentation, testing and response analysis and how to apply these learnings to future campaigns
• managing and monitoring external suppliers and agencies

This position can be either a hybrid role if commutable to the North London Head Office OR remote for candidates based across the UK who want to work from home.

Applications will be reviewed on a rolling basis so for more information about this position and next steps please apply here now.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This role will support the delivery of our Impact and Evaluation strategy. This area of our work helps us to understand the impact of our grantmaking and creates and evaluates internal and external datasets to improve our work. Our Impact and Evaluation portfolio includes commissioning and undertaking new research, supporting our aim to publish studies on issues that affect children and young people living in poverty. 

We are a growing charity and our Impact and Evaluation department has a key role to play in the strategic and operational development of the charity as it grows. This role will support the delivery of that aim by working closely with the Impact and Evaluation Manager.

Responsibilities:

Data Collection: Assist with the collection and storage of research and survey data, including demographic data and outcomes indicators, employing quantitative and qualitative methods. Gather and engage with external open and government datasets. 

Database Administration: Retrieve and analyse datasets from internal databases, responding to requests for data from the team. Update and enter data into key dashboards to monitor trends and issues. 

Data Analysis: Assist with data analysis tasks, including cleaning and analysing quantitative data using software (e.g., Excel, PowerBI), as well as coding and analysing qualitative data using thematic analysis techniques.

Reporting and Presentations : Assist with the preparation of key reports, dashboards, and presentations summarising key findings, trends, and insights from impact and evaluation activities for fundraising purposes, including developing content for social media.

Evaluation Planning: Assist the implementation of evaluation plans for specific programs or initiatives. Contribute to planning large-scale projects, including the selection of appropriate evaluation methods, data collection tools, and evaluation frameworks.

Survey Administration: Assist with the design, administration, and analysis of surveys to gather feedback from grantees, staff, and other stakeholders. Monitor and act on grantee feedback, sharing relevant results with key staff.

Research Administration: Schedule and undertake interviews/focus groups, supported by the I&E Manager. Manage administrative activities such as contact with participants, transcription and coding.

Collaboration: Support the I&E Manager to collaborate with internal staff, research partners, and organisations in the sector to support evaluation activities.

Charity People is excited to be working Breast Cancer Now in their search for a new Fundraising Products Officer to be part of a newly created fundraising products team

Job Title: Fundraising Products Officer

Location: London, hybrid

Contract: Perm, full time, 35 hours

Salary: £28,381 - £32,001 per annum depending on experience

Benefits: Up to 3 days working from home each week, 25 days of paid leave, increasing by a day each year (to a maximum of 30 days) plus the time off between Christmas and New Year, Pension plan with a company contribution of up to 8%, Two volunteering days per year, Season ticket and bicycle loan scheme

About the Organisation

With a mission to provide world-class research, life-changing support, and vital information, Breast Cancer Now empowers individuals and communities to take action. From funding groundbreaking research to offering practical advice and emotional support, every step taken with Breast Cancer Now brings us closer to a future where breast cancer no longer threatens lives.

The Role

This is a brilliant opportunity to join a newly created fundraising products team that's responsible for both new and innovative product development and our sector leading virtual events programme. With ambitious plans to expand our supporter-led fundraising offerings over the next three years, supported by investment, organizational backing, and audience insights, this role offers a unique opportunity for growth and impact.

As the Fundraising Products Officer, you'll be instrumental in delivering and refining a diverse range of innovative fundraising products. Your key focus will be on meeting net income targets while ensuring an exceptional experience for our supporters. Reporting to the Fundraising Products Manager and with direct oversight of the Fundraising Products Assistant you'll be driving initiatives to attract, nurture, and retain supporters.

Collaborating closely with colleagues across the community and events teams, you'll contribute to developing new propositions to engage both existing and untapped audiences. Throughout, you'll be encouraged and supported to explore, experiment, and think outside the box.

Responsibilities:

Product and Project Management

• To help plan, deliver and develop portfolio of products, across both virtual events, community and event fundraising disciplines, to achieve KPIs and income targets.
• To project manage and lead on the successful delivery of fundraising products, ensuring clear schedules are in place and internal teams and other stakeholders are briefed and managed appropriately.
• To develop and deliver communication and content plans, maximising engagement from supporters and, in turn, remittance and average gift.

Supporter Care and Stewardship

• To help develop, and lead on the delivery of, effective and engaging cross-channel supporter journeys for participants including, but not limited to, email, social and direct mail, and develop resources, content and materials as required.
• To test and optimise supporter journeys to maximise remittance, average gift and retention, taking recommendations forward to provide the best possible supporter experience and ensure KPIs are met or exceeded.

Marketing and Digital

• To work with the fundraising products manager, internal teams and the community & events marketing team to develop effective marketing activity.
• To help develop approaches and assets, such as content and resources, for products in your care to drive engagement from supporters, remittance and average gift, across a range of channels.
• To work with digital engagement and the community & events marketing team to monitor and report on performance, including the most effective channels, creative and audiences, to help ensure investment is maximised.

About You

Ideally, you will be someone with a real drive and a passion for charity fundraising. Who is digitally focused, driven by insight and understands the importance of great stewardship experience.

You'll have experience in a range of fundraising activities including virtual events. Adept at supporter stewardship and journeys through a variety of channels, such as digital communities, phone, and email. You'll have a proven track record of achieving and exceeding KPIs. As well as being highly organised, comfortable managing projects and if needed the ability to work to tight deadlines

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

About the role
This is a fantastic role for an Individual Giving specialist looking for their next career move; as we look to expand our Individual Giving programme. 

The post holder will deliver quality fundraising campaign, raising income from a range of sources; including Direct Mail, Cash Appeals, Regular Giving and Lottery that will grow income, supporter base and lifetime value. Putting supporters at the heart of the Charity’s work, the role includes stewardship and retention of individuals to achieve a sustainable increase in income for Clatterbridge Cancer Charity.

As part of a busy and ambitious team, this role would suit a proactive and enthusiastic individual with a talent for storytelling and an interest in direct marketing. Working with the Digital Fundraising Manager and Marketing & PR Manager, this role will be instrumental to the success of Individual Giving during an exciting period of growth for the Charity. 

About the Charity
Clatterbridge Cancer Charity is an independent Charity, dedicated to supporting patients and research at The Clatterbridge Cancer Centre - one of the UK’s leading cancer hospitals.

It’s thanks to our supporters that we can achieve so much for people with cancer across Merseyside and Cheshire, which may not be possible through NHS funding alone.

This includes fund life-saving research to shape cancer care for generations to come, investing in leading technology that drive better outcomes for people with cancer, enhancing the patient environment to support health & wellbeing and enabling innovations in care for every patient, every day.

Are you an advocacy professional who loves to craft impactful public policy and advocacy strategies to mobilize political leaders and the global church? And is your preferred way of working collaborative, coaching others to improve, and working across cultures? Then our Open Doors International (ODI) Advocacy Team is looking forward to welcome you in their international team! We are looking for a senior advocacy expert who can shape and direct advocacy strategies and align our advocacy activities across the global ministry. You will collaborate with colleagues in many different contexts across the world.

Your Key Responsibilities

• Research, plan and implement advocacy strategies that strengthen the persecuted church.
• Provide thought leadership on creative public policy recommendations.
• Advocate before international institutions to strengthen the persecuted church.
• Organize and provide advocacy trainings.
• Provide mentorship and oversight to advocates across the ministry.
• Build partnerships with the key stakeholders and influencers in the international arena who carry authority to help strengthen the persecuted church.

Your Profile

• Committed Christian with a passion for the Persecuted Church.
• A relevant master’s degree, e.g., international law, political science, or international relations.
• Experience in advocacy research, drafting policy recommendations and implementing campaigns.
• Proven knowledge of political environments and systems.
• A proven interest in human rights and finding creative ways to strengthen the persecuted church through advocacy.
• Excellent coaching, networking, communication, and writing skills (in English).
• Capable of working both independently and as part of a team in a continuously changing environment.;

Our Offer

Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organisation we are used to combining working from home with working from the office and to have flexible working hours. This position is preferably based in Europe or South Africa.

As the Digital Fundraising Officer you will play a key role in supporting the digital fundraising strategy in the UK and internationally, with the objective of significantly growing the public supporter base and income. You will help expand the rapidly growing programme in the UK by assisting the execution of lead generation and fundraising campaigns that engage supporters and generate revenue to support the organization's aims.

Main Duties

• Programme Execution: Assist the Digital Acquisition team in the planning and execution of UK paid digital fundraising and lead generation campaigns. This includes the setup of campaigns, the creation of landing pages, optimising live campaigns, moderating paid social media content and analysing results.
• Planning and reporting: Ensure all work undertaken is data-informed and evidence based.

Role requirements

• A proven track record of successfully delivering digital marketing campaigns. This includes ideation, planning, budgeting, setup, delivery, analysis and reporting.
• Experience of developing digital marketing content that engages new and existing supporters.
• Experience of working in a fast-paced, high performing digital fundraising team
• A demonstrable passion for digital tech and staying up to date with latest trends and technology
• Numerate with excellent data analysis and interpretation skills

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based 

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Charity People is thrilled to be working with The Environment Investigation Agency (EIA) in their search for a Part time Individual Giving Officer.

Job Title: Individual Giving Officer
Hours: Part time role, 21 hours
Location: London, 1 day a week, 2 days working from home
Salary: £28,000 - £32,000 per annum, pro rata (depending on experience)
Benefits: Annual leave package of 25 days annual leave (+ days off between Xmas and New Year) + Bank Holidays + day off on your birthday, 4-8% pension contribution, flexible and hybrid working arrangements, mental health and wellbeing support programme

About the organisation

The Environment Investigation Agency investigate and campaign against environmental crime and abuse. Their undercover investigations expose transnational wildlife crime, with a focus on elephants and tigers, and forest crimes such as illegal logging and deforestation for cash crops like palm oil. The EIA work to safeguard global marine ecosystems by addressing the threats posed by plastic pollution, bycatch and commercial exploitation of whales, dolphins and porpoises. Finally, EIA reduce the impact of climate change by campaigning to eliminate powerful refrigerant greenhouse gases, exposing related illicit trade and improving energy efficiency in the cooling sector.

The Role

The fundraising team at EIA, is responsible for raising income across trusts and statutory funders, as well as raising funds from individuals. The income raised from public fundraising has increased in recent years and they are investing in this area to further increase unrestricted income so that we can conduct even more investigative and campaigning work to protect our natural world.

It is an exciting time to join EIA, as we embark on a new organisational strategy and a new fundraising strategy. This role is crucial to our ambitious plans to step change our public fundraising and ensure the best possible experience for all of our supporters. Your work will help to ensure that our activities inspire the public to give generously to enable us to combat environmental crime and abuse around the world.

Responsibilities:

* Lead on the production of key supporter engagement pieces, the Year in Review and Supporter newsletters, including: curating the content, copywriting, data, as well as liaising with the mailing house and graphic designer.
* Plan, implement and evaluate digital and offline supporter-driven supporter journeys from all individual giving audiences, including appeals, digital, regular giving and the weekly lottery
* Work with the Senior Individual Giving Officer on the 40th anniversary supporter engagement activities
* Work closely with the Senior Individual Giving Officer, Supporter Services Officer and teams across the organisation (including the Communications and Campaign teams) to develop inspiring and targeted content and communications that increase engagement and lifetime value of supporters
* Monitor Key Performance Indicators (KPIs) to evaluate the success of supporter journeys
* Along with the Supporter Services Officer, be a key point of contact for supporters, ensuring that all supporters have a positive experience

New Supporter Acquisition

* Lead on all aspects of supporter acquisition through digital and telephone channels, ensuring that all campaigns are delivered on time, on budget, and meet the campaign KPIs:
* Weekly Lottery acquisition campaigns - promoting to both new and existing supporters, to acquire new lottery players and raise regular income.
* Digital lead generation and acquisition campaigns - to recruit new cash and regular givers
* Telephone fundraising campaigns - to recruit new, and reactivate lapsed, regular giving supporters using leads from a variety of online and offline sources.
* Responsible for the end-to-end management of acquisition campaigns, from briefing internal and external stakeholders and suppliers, to developing creative and monitoring results and evaluating performance

Requirements:

* Demonstrable experience in an individual giving role in the charity sector
* End-to-end experience of creating successful direct marketing campaigns
* Excellent campaign management and planning skills
* Strong written communication skills and experience of writing compelling and engaging copy
* Good understanding of digital marketing and social media

To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.

For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The purpose of this job is to contribute to the delivery of Mind's media strategy in Wales.

This includes securing target levels of media coverage and building and maintaining contacts with Welsh and English language journalists across national, local and trade media in Wales. Raising Mind Cymru's profile, promoting the work of Mind and the local Mind network in Wales and improving media portrayals and public perceptions of mental health issues.

As Senior Media and PR Officer (Wales) you will be a part of the Mind Cymru directorate and report to the Head of Communications, Marketing and Media (Wales). You will also work closely with the Mind Media and PR team, in particular the Head of News, in Mind's Social Change directorate.

You will devise and implement media strategies including press releases, celebrity engagement, photo and filming opportunities and digital content for organisational campaigning, policy and profile-raising priorities in Wales. You will also handle reactive enquires on the news desk, provide media support to our network of local Minds and shops and provide support with reputational risk issues.

Key duties and responsibilities

The post holder will:

Key responsibilities

-To provide an effective service to media professionals, including journalists and producers, by coordinating Mind's response to media enquiries and assisting and advising other Mind Cymru staff when handling media enquiries.

-To cultivate new and nurture existing media contacts, building Mind Cymru's credibility and establishing effective working relationships with journalists across Welsh and English language media in Wales.

-To devise and implement proactive media plans to support Mind's campaigns and promote the work of the federation, working in an integrated way with programme leads across the charity to identify and maximise key opportunities to use the media as a vehicle to influence policy and decision making.

-To work alongside Mind Cymru's policy and campaigns colleagues to develop media responses to major Welsh Government announcements and high-profile policy issues, producing press releases, quotes and social media posts and briefing/advising spokespeople including the Director of Mind Cymru and other members of the senior leadership team.

-To make sure the media team involves people with direct experience of mental health problems through identifying case studies from a full range of diverse backgrounds and that appropriate advice and support is given to people involved with Mind's media work. Including celebrities and influencers with experience of mental health.

-To organise media interviews as required with Mind Cymru Director, other Mind Cymru spokespeople and service users, providing them with full pre- and post-interview briefings.

-To provide advice to Mind Cymru staff, local Minds, shops and other relevant individuals and organisations on how to maximise media opportunities.

-To represent and promote Mind's media function at external events and meetings when required.

-To work in partnership with other organisations to develop joint media responses on Mind's coalition work.

-To evaluate media coverage and report on targets.

-

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

The Talent Set are delighted to be working with a really great Health Charity to find their brand new Individual Giving & Acquisitions Lead.

The charity offers a flexible working environment, with hybrid working from either of their London offices.

The Individual Giving & Acquisitions Lead is a new role in their Marketing & Communications team. The postholder will play a key role in developing and delivering the Individual Giving Programme to drive income growth, engage new audiences and retain existing supporters. This role would suit a candidate looking to harness their skill set in direct marketing and use their ability to create new fundraising products to set up an Individual Giving Programme from scratch, with support from the Head of Marketing & Communications.

Key Responsibilities:

· Lead on creating and implementing a strategy to support the development of a new Individual Giving and Acquisition Programme in collaboration with the Head of Marketing & Communications.

· Plan, develop and implement a range of direct marketing campaigns to support the acquisition of new donors and the retention of existing supporters, ensuring that all campaigns are managed effectively and delivered on time and within budget.

· Deliver personalised and tailored content to increase engagement with existing and new supporters.

· Enhance supporter journeys by using data insights to develop segmentation and improve targeting for IG activities.

· To effectively manage the end-to-end creative process from inception to execution of direct marketing campaigns.

· Working with the database manager, report on post-campaign data analysis to evaluate effectiveness and understand ROI.

· Working with the Head of Marketing & Communications to deliver an excellent supporter experience across all communications and fundraising activity, working with colleagues to ensure consistency with other fundraising programmes.

· Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects, maximising opportunities to cross sell across all audiences.

Person Specification:

· Proven track record of DM campaign management experience.

· Proficient experience of working with data selections, segmentation and campaign analysis.

· Significant experience in managing the end-to-end creative process and proven success in donor acquisition and retentions.

· Experience in designing and delivering supporter journeys for a variety of audiences.

· Experience of delivering excellent results within agreed budgets and on schedule.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Events Manager
£35,831 pa plus excellent benefits
London WC1 and home-based
35 hours per week, full-time

The Events Manager is a crucial role at the College, as you will be responsible for the planning and delivery of the College’s annual flagship conference. As Events Manager, you will work closely with internal and external stakeholders and suppliers to ensure this event is executed to an exemplary standard.

You will manage the Conference Committee and work closely with College Officers, Members and internal colleagues including the Creative Content and Marketing, Children and Young People and Corporate Services Teams to deliver our high-profile conference. Helping to ensure impactful campaigns are created to drive delegate registration and engagement, you will also be responsible for producing detailed project plans and RASCIs for the conference.

Reporting to the Head of Events, you will provide support with the tracking of event expenditure, managing supplier procurement processes and negotiating with suppliers to guarantee value for money. Taking the lead on all College relationships with internal and external service providers, you’ll also ensure that site visits and assessments are carried out where necessary, making certain that insurance, legal and Health & Safety obligations are adhered to.

In addition to the flagship conference, you will support the wider team in the delivery of other high profile engagement activities including international conferences, membership ceremonies, regional member events, dinners and a number of ad-hoc events according to College priorities. You will also deliver virtual events as required, taking the lead on researching virtual event solutions to ensure that the College meets shifting member needs.

Educated to a good standard, with demonstratable experience of delivering large scale (1,000+) educational or scientific conferences, you should have a background of working with external professional conference organisers along with experience of working in a membership or not-for-profit organisation.

Excellent relationship management and interpersonal skills with colleagues, internal and external stakeholders and suppliers are essential, as are outstanding communication skills, both oral and written.

With a good understanding of project management methodology and how to apply it to events, you should have a sound knowledge and insight into the wider event industry, in order to keep up-to-date with trends, developments, innovation and legislation. Solution centric to enable innovation, you must be able to adapt to changing situations.

Line management experience and the ability to motivate and develop direct reports is essential, whilst an event management or project management qualification, along with experience of running events outside of the UK would be desirable.

The Membership, Policy and External Affairs Division actively promotes the membership, stakeholders and the public awareness of the Royal College of Paediatrics and Child Health (RCPCH) and core child health priorities. 

The RCPCH sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.

The RCPCH has more than 22,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.

The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.

The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4-week cycle and the remainder from home.

Closing date: 4 June 2024

Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.

This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.

You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.

This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.

The ideal candidate will have experience of: 

• Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
• Using databases to inform Individual Giving campaigns
• Managing and delivering budgets and working with agencies
• Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.

This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.

This is a hybrid role requiring 50% time in their Central London Office.

Benefits include;

• 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
• Enhanced maternity & parental leave pay
• Pension scheme - Contribution rate is 4% employer and 4% employee.
• Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
• Continuous career development and training

This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Role description, April 2024  

Reports to:         Director of Communications and Marketing    

Direct reports:    None

  

Role Summary    

This exciting role will enable Alcohol Change UK to reach millions of people across the UK with key messages about alcohol and alcohol harm, delivered through print, online, and broadcast media engagement tactics. With a high level of existing press interest in our work and campaigns (including our flagship Dry January® campaign), this is an exciting moment as we look to develop our proactive media engagement and share reframed stories about alcohol which resonate with a huge audience. Your work will drive significant awareness of our organisation, and ultimately enable millions of people to transform their relationship with alcohol.

Key Tasks and Responsibilities    

Media engagement  

• Manage the organisation’s media inbox and phone line, handling enquiries from journalists and providing responses in a timely manner

• Provide regular out of hours media cover on a rota basis (scaling depending on busier campaign periods, shared fairly with others and TOIL provided for hours worked)

• Develop public media statements and quotes across the whole spectrum of Alcohol Change UK’s work, issuing to press both reactively and proactively

• Provide ongoing development of our key lines library, regularly reviewing responses we have on file for a range of topics 

• Support Alcohol Change UK spokespeople (Chief Executive, Directors and others) prepare for interviews: developing tailored briefings ahead of opportunities, providing a sounding board to rehearse key lines when required and giving feedback on appearances to support ongoing development

• Manage our media database and reporting tools, providing regular condensed reports for the Director of Communications and Marketing/CEO/Board and develop insights-gathering to better inform our media engagement strategy

• With the Director of Communications and Marketing, play a key role in media crisis management, escalating issues as appropriate, suggesting solutions and developing organisational responses to sensitive situations

• Support the deployment of Alcohol Change UK voices, working closely with the Engagement Team to identify Community Champions, Ambassadors and others who are happy to be supported to share their experiences of alcohol and alcohol harm with the media

Developing a new proactive media strategy  

• Plan and deliver a new strategy for generating proactive media coverage, where Alcohol Change UK’s research, campaigns, parliamentary and wider activity connect with larger audiences in a strategic way

• Working closely with teams across the organisation, craft compelling media plans and press releases to generate coverage of our work

• Bring fresh energy to opportunity spotting, securing opinion pieces, expert comment, letters to editors and other ‘newsjacking’ content – particularly on ‘culture change’ topics such as sober shaming and stigma 

• Manage relationships with key journalists in our sector, exploring opportunities for partnerships and exclusives

Campaign media activity  

• Particularly for our flagship Dry January® campaign, and with the support of the Director of Communications and Marketing, develop media support briefs for external media agencies, when required 

• Develop fresh strategies and media angles for annual campaigns (Dry January®, Sober Spring, Alcohol Awareness Week) to keep activity engaging for public and returning audiences

• Think creatively to craft media strategies which are tailored to reach segmented audience groups, aligning with targets for individual campaigns to reach under-served communities 

• Provide detailed campaign media evaluations, insights and learning reports

Other    

You will also be expected to:    

• Work closely with colleagues across the charity to support their work and to act as ‘one team’ 

• Contribute actively and positively to charity-wide strategies 

• Continually develop your knowledge of alcohol harm and solutions to it 

• Act as a positive ambassador for Alcohol Change UK at all times 

• Know, embrace and actively uphold the values of Alcohol Change UK at all times 

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours 

We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Senoir Individual Giving Executive on a 3-6 Month Contract.

What’s on offer:

• Salary/Day Rate: £142.22 - £155.56 per day PAYE (£126.48 base + £15.74 holiday pay - £138.34 base + £17.22 holiday pay
• Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.

With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.

Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be working on the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You work towards building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.

Key responsibilities include:

• Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
• Understanding of the effective development and use of supporter contact strategies
• Strong project-management experience, creative development, and supplier relationships for fundraising direct marketing campaigns
• Experience of Individual Giving retention and acquisition programmes

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Havens hospices are headhunting for a Individual Giving Manager responsible for development, planning and delivery of giving strategies ensuring new donors are acquired and retained also ensuring donors are stewarded with effective donor pathways to maximise income and lifetime value. Additionally, to work closely with all fundraising colleagues to maximise our more sustainable streams of income and to progress all donors and supporters towards legacy giving.

About us

Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.

Job description

• To work closely with the Head of Fundraising and Deputy Head of Fundraising to contribute to the development of strategy, budgets and plans across the department.
• To be collectively responsible with other Fundraising Managers for progress against strategy, budgets and plans.
• To proactively develop a culture of collaborative working in the department by effectively leading and managing a number of key fundraising projects.
• To ensure an informed Direct Mail program is delivered, maximising income through effective data segmentation, use of emotive case studies, powerful propositions and asks and appropriate donor pathways.
• To develop and lead a new approach for legacy fundraising, integrating the pathways to pledging a gift in a will through from first engagement with the charity and beyond.
• There is an option for this role to be 30 – 37.5 hour per week, rather than just full time.

We value diversity and welcome applications from all sections of the community.

Apply now!