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Director of communications and engagement jobs in harlesden, greater london

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Top job
Bank Workers Charity, London (Hybrid)
£35,790
Are you empathic and able to work calmly under pressure, with experience of supporting people who are vulnerable? Join our supportive team!
Posted 2 days ago
The Degrees Initiative, Remote
£50,000 - £55,000 per year
The Degrees Initiative seeks a Scientific Writing and Publishing Lead to join a dynamic charity working on climate change and development.
Posted 6 days ago
Closing in 7 days
WaterAid, Canary Wharf (Hybrid)
£57,415 - £60,436 with excellent benefits
Posted 1 week ago
Poverty Truth Network, Remote
£50,500 per year
Seeking an experienced, enthusiastic and dedicated Partnerships Manager to help us work towards a UK where poverty is a thing of the past.
Posted 4 days ago Apply Now
The Royal Marsden Cancer Charity, Sutton (On-site)
£25,650 per year
We’re looking for a highly organised and proactive individual to join our team as the Individual Giving Assistant – Supporter Acquisition.
Posted 3 days ago Apply Now
Closing in 2 days
Population Matters, Remote
£25,000 - £30,000 per year
Population Matters is an environmental and human rights charity, working to ensure that our population can co-exist in harmony with nature.
Posted 6 days ago Apply Now
Sufra NW London, Stonebridge (Hybrid)
42,230 (pro rata)
This newly created role is part of a strategic restructure designed to strengthen our management team and deepen our impact in Advice.
Posted 1 day ago Apply Now
Closing today at 16:50
Rape Crisis South London (RASASC), Croydon (On-site)
£37,000 - £40,000 per year
Training & Prevention Manager Salary £37,000–£40,000 Remote/Hybrid Hybrid (3 days/week in Croydon + travel across South London)
Posted 2 weeks ago Apply Now
Closing in 7 days
Whitley Fund for Nature, London (Hybrid)
£37,000 - £39,000 per year
Seeking a motivated Partnerships Manager to support our fundraising team in stewarding donor relationships and unlocking new opportunities.
Posted 1 week ago
Age UK Wandsworth, Wandsworth (On-site)
£39,000 to £41,000 per annum (pro-rata if part-time), depending on experience
We are looking for an experienced and inspiring leader and adviser to lead our Information and Advice Service team.
Posted 6 days ago
Crystal Palace Park Trust, London (On-site)
£28,808 per year
The Finance & Administration Officer will be the point of contact for callers and visitors of the park
Posted 1 day ago
Page 6 of 9
London, Greater London (Hybrid) 7.08 miles
£35,790
Full-time
Contract (1 year)
Job description

Client Adviser Services & Grants Team


Location: Hybrid working (currently two days per week in our London office). 

Contract type: 1 year Fixed Term-Contract, 35 hours a week 

Starting Salary £35,790 per annum

 

 

About Bank Workers Charity

We’re the charity for past and present bank employees and their families – here when life gets tough.

Every year, we help thousands of people navigate challenges like financial problems, mental health concerns, housing issues and more. We do that through free, confidential support – from expert advice and specialist referrals to financial grants.

We believe everyone deserves support when they need it most and we work hard to make sure that happens. If you care about making a real difference to people’s lives, you’ll be in good company here.

 About the role

Our Client Advisers are often the first people our clients speak to – and that first conversation really matters.

Whether someone is facing financial hardship, struggling with their mental health, or unsure where to turn for help, you’ll be there to listen, understand, and guide them through the support we offer.

It’s a varied and rewarding role. You’ll provide advice and guidance, coordinate casework, process grants, and refer clients to our trusted partners – helping them access the right support at the right time.

You’ll be part of a friendly, collaborative team who share ideas, support one another, and care deeply about doing good work. We’ll make sure you’re fully trained, supported, and encouraged to grow.

If you’re empathetic, organised, and want to make a meaningful difference to people’s lives, this could be the role for you.

 

 About you

You’re someone who genuinely cares about helping others – and knows how to listen without judgement.

You have experience supporting people with things like housing, benefits, mental wellbeing or budgeting – or you might come from another role where empathy, problem-solving and clear communication were key.

Some of the people you support may be facing difficult situations, so you’ll be calm under pressure and confident making decisions. And while not every call is as complex, you’ll always have the support of your team.

You’ll be organised, curious, and open to learning. Most of all, you’ll want your work to have a tangible, positive impact on people’s lives.

 

What we offer

We’ve put a lot of energy into being a great place to work. We’re proud of our supportive culture and commitment to equality, diversity and inclusion. There are plenty of learning opportunities, and as a wellbeing charity we aim to be a leader in wellbeing support for our people.

Our benefits include:

· 28 days holiday, plus statutory bank holidays

· 8% employer contribution to Bank Workers Charity’s pension scheme and up to 3% matched with employee contributions

· A wide range of employer funded wellbeing experiences through Heka

· Flexible benefit provision (including Bupa plan, cycle to work, payroll giving and electric car scheme)

· Group Life Cover (three times annual salary)

· Weekly wellbeing half hour

· Employee Assistance Programme

To apply, please review the attached applicant pack, which includes the job description and person specification, and send a CV and a supporting statement. 

In your supporting statement, please tell us (around 100 words per answer):

1. What makes you a good fit for this role? Tell us about the experience and transferable skills you’d bring – particularly anything that relates to the role description.

2. Can you share an example of how you’ve supported someone facing a difficult situation? We’d like to hear how you’ve helped them overcome challenges to do with housing, benefits, debt, mental health, domestic abuse or caregiving.
 

3. Describe a situation where you had to explain something clearly and sensitively to someone who was struggling. How did you approach it?

Closing Date: Tuesday 17th June 2025.

Interview date: Tuesday 24th June 2025
 

Bank Workers Charity is committed to supporting diversity and inclusion and welcome applications from all backgrounds and communities. 

Posted by
Bank Workers Charity View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 27 May 2025
Closing date: 17 June 2025 at 00:00
Tags: Social Care / Development, Housing, Domestic Violence / Abuse, Helpline, Mental Health

The client requests no contact from agencies or media sales.