Director Of Finance And Resources Jobs
Location: The City, London
Salary: £57,257 - £67,725
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
Role Purpose:
The General Optical Council (GOC) are on a journey to be a world class regulator, with a world-class team. To get us to our destination and be ‘fit for the future,’ we are part way into a significant investment in developing our people and culture. In the short-term we need a dynamic, effective, experienced and qualified human resource professional to help us lead the delivery of our people plan and to develop a new 2025-30 five year people strategy.
This will be high-profile and satisfying role, providing leadership of a small team, combining leading and managing the GOC’s human resource functions with the development, co-production and delivery of our new people strategy, revised people plan and developing action plans to respond to and manage recommendations from recent reviews of some of our people policies, their interpretation by managers and staff, management styles and organisational culture.
You’ll be responsible for driving collaboration and relationship management with relevant internal and external stakeholders in accordance with our statutory responsibilities.
The post-holder will be a member of the GOC Leadership Team and will need significant drive, energy and resourcefulness combined with comprehensive experience of leading:
• Culture change & employee engagement
• Equality and diversity initiatives and policy implementation
• Leadership development
• Reward & remuneration
• Succession planning
• HR operational efficiency
An important dimension of the role is the support and advice provided by the post holder to the Director of Corporate Services, the Senior Management Team, Chief Executive, and Chair, Council, Committees, Panels, members and staff on all matters relating to people and culture and the development and co-production of relevant policies and guidance.
Key Accountabilities:
- Finalise the design and implementation of a clear and compelling People management strategy (people plan) linked to the existing GOC strategic plan “Fit for the Future” and the developing new five-year strategy to ensure the organisation is equipped to meet current and future strategic objectives.
- Lead on delivery of all current HR Projects (new Knowledge Skills and Behaviour framework, Performance Management, Embedding Values and Behaviours and Organisational/ Workforce development) which support the objectives as set out in the Fit for the Future strategy document and any future HR Projects as they arise.
- Work as part of the Leadership Team and closely with the Senior Management Team to drive a high-performance culture with highly engaged staff.
- Review and improve the full employee life cycle from talent acquisition, recruitment strategy, onboarding to overseeing health and wellbeing initiatives and managing exit processes.
- Work closely with management to identify and deliver resource requirements, ensuring adherence to the recruitment process and good practice and promoting diversity and inclusion.
- Regularly review of staff salary scales and compensation and benefits package to ensure services remain competitive and make recommendations as appropriate.
- Work with Senior Management Team to agree the annual pay reviews and manager the annual performance appraisal outcome process.
- Work with and support the EDI manager to proactively develop and drive our commitment to delivering EDI improvements across the organisation including promoting positive relations and practices towards our diverse staff and members, helping to identify the barriers and solutions to overcome challenges to our progress in this area.
- Work closely with management to deliver training requirements, undertake succession planning and review organisational design to ensure best fit
- Ensure all HR operations are organised, effective and efficient and aligned to service level agreements.
- Ensure accurate and timely payroll information is provided to Finance on a monthly basis for payroll processing and payments.
- Improve HR systems and processes, where possible utilising technology.
- Ensure all HR policies are compliant in law and legal requirements are met in all HR activities.
- Ensure awareness of the organisations approach to learning and development (L&D) and support the implementation of training on a range of important topics including diversity and inclusion (EDI), Cyber Security, GDPR.
- Develop and produce standard and ad hoc reports on HR data to the Director of Corporate Services, Senior Management Team, GOC Committees, GOC Council and external stakeholders as and when required.
- Measure employee satisfaction through the staff survey working closely with management to identify areas that require improvement.
- Manage financial aspects of the department, setting the budget in agreement with the Director and manage overall performance within the agreed budget limits.
Essential skills/Experience/Qualifications
- Proven success within a Senior HR role, coupled with experience of influencing at CEO and Director level. Working closely with the Director of Corporate Services on the strategic growth of the organisation and associated projects
- Experience of managing a HR team in an HR service centre setting
- Strong relationship builder and communicator at all levels
- CIPD qualified or equivalent – essential
- Excellent understanding of current employment law
- Good knowledge of HR principles, practices, and procedures
- Experienced at managing budgets
- Project management experience is desirable
Closing date for this role is 16 April 10am, please note we reserve the right to close this role early dependent on number of applications.
Please note your application will not be accepted without a covering letter, exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
REF-212839
Salary range £33,000 - £37,000 per annum (pro-rated) | 28 hours per week (part-time) | Permanent
Hybrid working from home and WGN offices (main office based in Vauxhall, occasional travel to community offices may be required within London)
About us
Women and Girls Network (WGN) was established in 1987 and has spent over 30 years supporting women and girls across London affected by gendered violence.
This includes childhood sexual abuse, domestic violence, rape, prostitution (including trafficking and sexual exploitation), female genital mutilation (FGM), and so-called 'honour' based crimes such as forced marriage.
Our free, women-only and survivor-led service offers a holistic response to women and girls who have experienced, or are at risk of, gendered violence.
The aim of our work is to create a safe, non-judgmental and non-directive space in which women and girls can explore their experiences, and know that they will be listened to and believed.
WGN is based on feminist principles, which has empowerment as a key concept. We understand that every woman's healing journey is unique, and our services are designed to offer women the opportunity to travel along on their journey.
Our goal is to promote, preserve, and restore the mental health and wellbeing of women and girls, to empower them to make a total and sustainable recovery from the experiences of violence.
About the role
With expansion plans over the last few years at Women and Girls Network (WGN) and increase in the Executive Senior Leadership team, we are are excited to be adding to the team with this hire of an Executive Assistant & Clerk to Trustees to join and support in making an impact in everything we do!
The position of Executive Assistant & Clerk to Trustees will directly support the two CEO’s (Clinical & Development), Director of Finance & Resources and Director Services; they will also act as Clerk to the Board of Trustees
About you
We are seeking an outstanding administrative professional, who has directly supported CEO and Director level professionals previously in non-profit sector role. You will be highly organised, with a meticulous attention to detail and able to hold confidentiality to the highest standard. The ideal candidate will be friendly, proactive and bring a positive energy to work.
How to apply
Please download an application form and equal opportunities monitoring form from our website. Completed application forms and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 15 April 2024.
If you’d like an informal chat about this opportunity to join our team, please contact us to arrange to speak with our Director of Finance and Resources.
Additional information
This post is subject to satisfactory references and DBS check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer.
Posts are exempt under the Equality Act 2010, Schedule 9, Part 1.
The client requests no contact from agencies or media sales.
The Sentencing Academy is a research and engagement charitable organisation dedicated to developing understanding of sentencing in England and Wales and informing public debate. It promotes an evidence-based approach to sentencing and encourages effective sentencing practices that reduce re-offending, provide justice to victims, and promote public confidence. In line with our development plans and funding we have successfully secured we are pleased to offer a brand new role to help support and assist the growth of the charity.
About the Role
The post has responsibility for financial processing, HR support and operational administration liaising closely with staff, consultants, and external partners. This is an exciting new opportunity to assist the organisation during a period of growth and expansion helping to strengthen the activities of the charity.
About You
We are looking for a highly organised, self motivated, experienced administrator with a keen eye for detail. You will have excellent numeracy, IT and communications skills and enjoy working independently mostly on a remote basis and as part of a small team supporting the work of your colleagues. You will have a flexible approach, adapting to changing priorities, whilst maintaining accuracy and clarity in your communications. Delivery of your work is informed by a strong commitment to equality, diversity and inclusion supporting your collaborative and co-operative work ethic.
What We Offer
The post is offered on a part time basis at 15 hours per week, initially as a fixed term contract till 1st May 2026 when it is hoped that this will be extended due to longer term additional funding. An attractive package is offered alongside flexible hybrid working arrangements with up to 2 days per month in the office based in London, reasonable travel expenses will be covered. The salary for a full time post at this level is £26,000 to pro-rata £10,400 per annum.
Sentencing Academy is an equal opportunities employer and welcomes applications from all suitably qualified persons. We are committed to building a diverse and inclusive workforce and encourage applications from underrepresented groups.
A job description, person specification and further information about the Sentencing Academy can be found in our recruitment pack attached
If you want to join the charity at this exciting period of growth and development and have the skills and experience we are looking for then please send across a copy of your CV and supporting statement (no more than two A4 pages) showing how you meet the criteria for this post and what you would bring to this role . Should you have any queries or questions about this position please contact Sarah McManus at Sentencing Academy
The client requests no contact from agencies or media sales.
Could you capably inspire, motivate and develop a team of over twelve with six direct reports? Are you currently seeking a permanent Head of Finance role? Would you be confident in your ability to drive new processes and change within a complex charity of over £15m income?
Please continue reading if so!
Robertson Bell are pleased to be partnering with this charity driven to empower less fortunate individuals in their search for a newly created and permanent Head of Finance. Reporting into their Director of Resources, you will be fully accountable for a finance team of twelve and will be tasked initially with ensuring the cohesion and effectiveness of two newly merged charities.
Responsibilities for this Head of Finance will include but won’t be limited to:
- Review current ways of working and systems with a view of rolling out new initiatives.
- Provide oversight and manage all of the charity’s financial processes and systems.
- Contribute to the charity’s strategic planning process, working closely with the Director of Resources.
- Attend key committee meetings and present finance headlines.
- Highlight areas of risk to relevant parties and ensure tight financial governance at all times.
- Lead on the budgeting and forecasting process and the annual audit.
- Submit annual and monthly returns and deal with all tax and VAT queries.
- Measure the treasury function and develop the long-term cash flow.
- Management of the finance team, providing training, leadership and motivation.
This permanent Head of Finance will report into a knowledgeable Director of Resources and will have the opportunity to really shape the future of this finance function. The role will offer hybrid working with 3-4 days per week expected in their central London office.
The successful candidate will:
- Be a fully qualified Accountant.
- Have operated at a senior level for a minimum of five years.
- Describe themselves as a capable people Manager.
- Have demonstrable experience in change management.
- Ideally have previous charity experience (please note this is not essential).
- Be an excellent communicator.
Our client is reviewing CV’s on a rolling basis so please reach out to us asap to learn more on this role!
As the Finance and Operations Business Partner, you will work alongside the different directorates of the Charity, providing financial information, tools, analysis and insight to Directors and Heads of Service. You will challenge their thinking, helping them to make more informed financial and operational decisions to help drive the business strategy.
You will work closely with all areas of the Charity, forming good relationships with stakeholders, providing real-time financial support and analysis. You will be a trusted financial adviser who is willing and able to challenge decisions in a valued and constructive way.
You will be required to be in the office at least two days per week and will have a high level of financial acumen and understanding, with the ability to bring the numbers to life. Through your knowledge of business activity, you will play a crucial role in supporting the Executive Director of Finance and Operations and the Head of Finance, providing regular updates to ensure the charity is on track and to enable accurate future forecasting and longer-term business planning.
Providing a strong integration between Finance, Corporate Services, and the rest of the Charity, you will assist in driving change across the organisation, ensuring that Finance is always at the forefront of any decision making. In a period where Alzheimer’s Research UK is looking to continue to grow, you will be key in making sure that financial and other operational impact is considered at all times.
Main duties and responsibilities of the role:
- Support the development and implementation of best financial practices.
- Manage and process the quarterly financial forecasts.
- Assist with operational planning, including financial assessment of new initiatives, and processing the annual budgets.
- Provide financial analysis and support to budget holders and directors.
- Prepare the monthly management reports and commentary, enhancing the story behind the numbers.
- Monitor and assess financial trends, risks, and opportunities to inform future forecasting and business planning.
- Liaise with the insight and development team to understand the potential impact of the external macro environment on actual and projected business performance.
- Assess the payback from key fundraising activities; and assess returns on investment for both existing and new events.
- Provide financial training to operational stakeholders as required, to enhance financially sound decision making across the organisation.
- Critical friend.
- Act as a conduit between Corporate Services and the rest of the organisation to ensure that all operational aspects are consulted and considered before decisions are made.
What we are looking for:
- Accounting or financial qualification or qualified by experience
- Proficiency in Microsoft Office, including an advanced knowledge of Excel, with an understanding of functions such as Pivot Tables and Formulas
- Strong knowledge of accounting principles and practices
- Experience in a previous finance role
- Excellent attention to detail, accuracy, and numeracy skills
- Strong organisational and time management skills
- Ability to problem solve
- Ability to build constructive relationships with stakeholders at all levels
- Ability to communicate effectively to colleagues at all levels across the Charity
- Ability and willingness to challenge decisions in a valued and constructive way and to provide a balanced/countered perspective
- Ability to interpret information and prioritise what is important
- Ability to understand and leverage financial and non-financial data
- Ability to demonstrate a deep understanding of organisational operations
- Passionate, proactive, and friendly attitude
- Methodical and adaptable approach
- Strategic thinker
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £55,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 1st April 2024, with interviews likely to be held week commencing the 15th April 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our partner, a humanitarian organisation, has programmes focussing on peacebuilding initiatives, improved quality of and access to education and the opportunity to earn livelihoods. They are seeking an experienced Country Finance Manager for their growing programme in CAR.
Responsibilities
- Provide full financial oversight of the operations in CAR, covering the main office in Bangui and field operations, ensuring that these are properly compliant with local tax & other regulatory requirements.
- Develop, strengthen and implement strong controls, processes and policies in all the offices, ensuring that staff understand these and offer coaching on them as required.
- Lead on the financial accounting and reporting, including the year-end accounts and audit preparation.
- Lead on country financial management, including preparation of management accounts, analysis, developing the organisational budget and cashflow forecasts and re-forecasts.
- Lead on full cycle grants management, including cost recovery, donor compliance, management & reporting, and preparing for donor audits.
- Provide oversight on HR, including ensuring compliance to the local laws & requirements, developing staff policies, and managing staff growth.
- Provide oversight on procurement.
Requirements
- Qualified accountant, or experienced accountant with an accounting/finance degree, with at least 5 years of experience leading the finance function of a growing INGO working in a complex/fragile state.
- Strong experience of developing controls, policies and processes in a complex/fragile state, and in an organisation with HQ and field operations.
- Strong grants management & compliance experience – specifically of institutional grants, including government grants as well as UN agency funding.
- Experience in procurement, HR & administration.
- Strong systems skills (ERP) and advanced MSExcel skills.
- Developed organisational, communication and negotiation skills.
- Resilient and adaptable.
- Bilingual – English & French
The benefits package is extremely generous, with additional hardship & accommodation allowances, R&R and additional 30 days of annual leave. The successful applicant will be based in Bangui, with some travel to field offices
About us
Humane Society International/UK is a global animal protection organisation, striving for a better future for animals through advocacy, education, and hands-on programmes. We are an effective voice for animals, with active programmes in wildlife protection, alternatives to animal experiments, and farmed animal welfare. A small but effective team, HSI/UK has big ambitions to create further positive change for animals both here in the UK and around the world.
About the role
Reporting to the Director, Finance and Operations, the role of Senior Officer, Finance and Operations plays an important role in supporting the seamless functioning of both the HSI/UK and HSI/EU teams while also working closely with Finance, HR & IT colleagues in the US. Areas of focus include accounts payable and receivable, budgeting and monthly reporting, as well as providing wide-ranging operational support across a number of different areas including legal/contracts, HR and IT.
Key responsibilities
Financial Administration (30%)
- Accounts Payable: Create POs according to the A/P policy, ensure all invoices are correctly logged & submitted for payment, ensure timely payment of all invoices, review weekly report of unposted invoices and outstanding payments and take action as needed.
- Accounts Receivable: Ensure all donations are properly coded & documented.
- Expenses Reporting: Ensure timely submission of employee expenses and debit and credit card transactions.
- Review financial transactions monthly to ensure income and expenditure are recorded correctly in the general ledger.
- Provide monthly reporting to all budget holders in the UK and EU.
- Perform other duties and responsibilities, as needed.
Contracts Management (30%)
- Working with the UK and EU teams, oversee the creation, submission and signing of all supplier contracts.
- Work with the Office of General Counsel in the US to ensure each contract is compliant with organisational policies and procedures.
- Maintain a log showing stage of each document in the process.
Operational Support (40%)
- Be the first point of contact for operational queries to campaigns and fundraising teams in UK and EU
- Ensure timesheets are completed as part of the monthly payroll process.
- Manage the process of recruiting and onboarding new employees and offboarding leavers. Support provision of IT and equipment for UK and EU teams as needed.
- Perform other duties and responsibilities, as needed.
About you
Our successful candidate will be a confident, organised individual who is results-driven with excellent problem-solving skills. You will have outstanding numeracy skills, a solid knowledge of accounting principles with experience in a similar role.
We are searching for a committed and resiliant Finance & Operations professional to make a difference and be part of a passionate, close-knit team. If that’s you, please get in touch!
To apply
Please submit your CV and a covering letter via the CharityJob website by 11PM, Sunday 31st March.
The full application process will involve:
CV and covering letter
First round interview (via video call) with Director, Finance & Operations and Second round panel interview
Brief written exercise and Excel skills test
Reference Check
Non-graduates are welcome.
The client requests no contact from agencies or media sales.
Harris Hill are thrilled to be partnering with Camphill Village Trust in their search for a Head of Finance. Camphill Village Trust has an aim of empowering people with disabilities to lead more connected, fulfilled lives with meaning and purpose.
In this role, you will lead the Finance team to deliver a first-class finance service to the charity. This will include business partnering, financial modelling, budgeting, and forecasting, commissioner negotiations, financial controls, developing the financial strategy and supporting the change agenda across the organisation.
The role of Head of Finance is a home-based role, however you will be expected to travel to the Trust’s communities and other relevant locations on occasion.
The role is on a full-time, permanent basis.
As Head of Finance at Camphill Village Trust, you will:
- Be responsible for the operational management of all aspects of the charity's finance function
- Lead on the production of the statutory and management accounts in a timely and accurate manner in line with appropriate timetables
- Create and monitor the finance roadmap for implementation of projects with timescales and budget and report progress
- Support the Resource Director in designing, developing, implementing and delivering the financial strategy
- Manage, motivate, and develop your direct reports and virtual team members to deliver an effective service to support the organisations business plan
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be fully qualified (hold a Professional Chartered Accountancy Qualification)
- Have knowledge & experience of Charity accounts and SORP
- Have experience of leading a finance function
- Have experience of preparation of management accounts and annual accounts
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
Harris Hill Charity Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partners.
The Epilepsy Research Institute serves as the central hub for the epilepsy research community. Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. The Institute aims to strengthen the epilepsy research ecosystem by driving strategic investment and developing partnerships and collaborations between academia, the NHS, industry, funders, patient groups and people affected by epilepsy. Central to all we do is a culture of advocating and actioning the research priorities of people affected by epilepsy.
Underpinning our strategy are six themed research programmes, each with a task force group led by leading UK scientists and clinicians. These research themes are driving a programme to secure large-scale research investment which will feed into an overall roadmap for research into epilepsy.
The Institute is building an ecosystem that will attract the best researchers, foster an ambitious and inclusive culture of collaboration and enable research into epilepsy to flourish.
The Institute is seeking to employ a Head of Finance to lead the financial administration of the organisation through its next stage of development.
We are looking for an experienced Finance manager, as a qualified accountant who is ideally experienced in working with a charity or research environment. The post holder will be a self-starter that relishes a challenge, who is prepared to support and develop the Finance function of the Institute. They will need to be a hands-on Head of Finance who understands the mechanics of working within a small organisation, with competing and evolving priorities.
Closing date: 4pm Wednesday 3 April 2024
Interviews to be held: Thursday 2 May 2024
Please see attached the full job description and person specification.
The client requests no contact from agencies or media sales.
Our client, Milton Keynes Development Partnership LLP (MKDP), was established in 2013 by Milton Keynes Council (MKC) and is a subsidiary of the Council. It is an organisation with a growing impact that uses and develops land assets to help the city become a better place to live, socialise and work. They are looking to recruit a finance professional to join their small, tight-knit finance team.
The successful candidate will be a CCAB-qualified accountant with post-qualification experience, strong financial accounting skills, and up-to-date knowledge of relevant accounting standards.
For full job description, please see the attached ad below. To learn more about the role, please contact Isabella Ajilore for an informal conversation and please click on the 'How to Apply' button for her details.
The client requests no contact from agencies or media sales.
JOB PURPOSE: As Supporter Engagement Manager, you will lead the Supporter Engagement Team developing the strategy for delivering exceptional donor journeys for our supporters. You will be responsible for leading on delivering excellent customer service, ensuring that all supporters are engaged with appropriately and receive exceptional supporter care and are encouraged to continue their support. Data capture, accurate income processing and timely thank you acknowledgements are key to this role. Managing and evaluating the trends of our supporters through this captured information to better engage people with the charity long term. You will continuously improve processes and procedures to ensure all our donors and supporters have a great experience supporting Bluebell Wood Children’s Hospice.
SALARY: BAND L £36,334
MAIN DUTIES & RESPONSIBILITIES
· Develop and implement a Supporter Experience strategy, consulting with colleagues from across the charity to set clear long-term and short-term objectives, with KPI based engagement targets.
· Monitor and review team performance against these and provide regular reports to the Income Generation and Communications Director.
· Recruit and manage your team effectively to deliver excellent supporter engagement across all channels including telephone, email, postal and social media enquiries.
· Manage and support the reception department for the Hospice, ensuring that this functionality delivers the key objectives set out by the Supporter Engagement strategy, proving excellent family and customer experience at every touch point.
· Carry out regular one to ones and appraisals and have clear objectives and meet agreed KPIs, within agreed timescales.
· Be responsible for ensuring supporters receive the highest standard of customer service and that all Bluebell Wood fundraising income is processed, thanked, and banked in a timely manner.
· Ensure all requests for materials from supporters are fulfilled in line with the specific supporter journeys and provide support and advice to our supporters with their fundraising activity.
· You will be responsible for the Supporter Engagement budget; setting, monitoring, and reporting on income and expenditure. Taking action to address overspends, manage resources, and capitalise on opportunities.
· Be an active member of the Income Generation management team, working to devise and deliver a clear supporter experience and create effective and engaging supporter journeys for all audiences.
· With your team ensure timely and compliant recording of financial and personal information.
· Lead on the monitoring, reviewing and standardisation of processes for recording, banking and acknowledgement of income, supporter contact and preferences, complaints, and enquiries.
· Ensure the Supporter Engagement Team adhere to GDPR and all other appropriate regulatory and legislative guidelines.
· Take responsibility for the recording of fundraising income onto the CRM and produce reports and analysis when required. Working closely with Finance to regularly check compliance with audit requirements and review and code all income correctly.
· When required, provide the Income Generation and Communications Director with timely information to address the resolution of all complaints received ensuring satisfactory conclusion, recorded learnings.
· Keep abreast of developments and remain up to date on changes in supporter care protocols to ensure the organisation remains at the forefront of Supporter Experience within the sector.
· Provide support to the wider fundraising team by attending events and representing Bluebell Wood at supporter events/engagements/conferences.
· The Supporter Engagement Team will act as the volunteer supervisors for the fundraising team, supporting with the administration and co-ordination.
· Attend relevant external events to represent the Supporter engagement team and support with data acquisition targets.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
As a part of our Finance team, you will provide support for all aspects of our financial processes. We are looking for someone who has excellent organisational and communication skills, with a friendly approach and great attention to detail, together with an interest in what we do. You must be fully conversant with MS Office and previous experience of Sage accounts would be a benefit.
How do we support you?
We offer a great benefits package with a range of employee schemes including flexible working, increase to annual leave based on length of service, excellent learning and development opportunities, wellbeing support and much more! You can find out more about this on our website.
About the Trust
Herts and Middlesex Wildlife Trust is a local nature conservation charity. You will be joining the Trust in the year we celebrate our 60th anniversary. Standing up for wildlife is as important now as it has ever been and our aims are to see more land in recovery for nature and more people inspired to take action.
Our staff team is enthusiastic, friendly and committed to making a difference.
How to apply
Please see recruitment pack for full details.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early.
Closing Date - 9am on 15th April 2024
Interview - 18th April 2024
If you have any questions you can arrange a call with Michael Wood, Head of Finance - contact details found on recruitment pack.
It’s quick and easy to apply. Just email us your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria outlined in the recruitment pack and Job Description.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the recruitment early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
- Flexible Working Arrangements
- Ethical Organisation Making a Genuine Difference
About Our Client
The Publishers Association is the member organisation for UK publishing, representing companies of all sizes and specialisms. Our members produce digital and print books, research journals and educational resources across genres and subjects. We exist to champion publishing to the wider world and to provide our members with everything they need to thrive.
Our members are at the heart of our mission. We bring them together; provide them with the information they need; seek solutions to problems; and campaign to achieve them. We have been instrumental in founding and supporting key industry initiatives including World Book Day and the Booker Prize.
Our membership includes Penguin Random House, Pearson Education, Faber & Faber, Elsevier, HarperCollins, Hachette UK, Pan Macmillan, Wiley, Bloomsbury, Simon & Schuster, Oxford University Press, and many more publishing companies of all sizes and specialisms.
Job Description
The Permanent Part Time (0.6) Head of Finance is a core member of the organisation's structure and is a strategic partner to the Director of Operations on all areas of finance. Responsibilities will include:
Run the accounting functions
- Manage payment runs and other banking.
- Manage payroll, pension and staff benefits as required.
- Administer investments and banking.
- Cashflow Management.
- Finance app management inc. Xero, ApprovalMax
Management accounts and planning
- Produce management accounts.
- Analyse trends and variances, and other analysis as required.
- Model company finances including budgets and 3-year business plan.
Compliance
- Manage VAT, corporation tax, and tax planning.
- Generate and review accounting and compliance policies.
- Work with auditors throughout the year as required.
- Implement and manage spending and authorisation controls.
The Successful Applicant
- Fully Qualified Accountant (CIMA, ACCA, ACA, ICAEW etc)
- 5+ years PQE
- Can demonstrate working independently and as finance lead with board responsibilities. (Experience in a SME preferable)
- May suit fractional or part-time (3 days/week). Flexible working possible.
What's on Offer
We would like to offer the successful candidate:
- £65,000 - £70,000 (FTE)
- Hybrid working (1 day in the office per week)
- 27 days A/L (FTE) + X-Mas Closure
- Pension, healthcare and other benefits
- Ability to be a key decision maker within the organisation
- Role diversity
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Salary range £27,000-£30,000 per annum | 28 hours per week (part-time)
This is a hybrid role, working from home and WGN’s Vauxhall office, with some visits required to other community offices as needed.
About us
Women and Girls Network (WGN) is a leading charity in the Violence against Women and Girls Sector and is committing to supporting our survivors with the best outcomes. It is a black feminist organisation and as such are looking for women whose values align with these. We receive funding from a number of public bodies such as MOPAQ, NHS and London councils.
About the role
This is a fantastic opportunity for an experienced and strong Administrator, preferably with HR recruitment experience; to support our newly formed people oriented team. This is a key role within WGN and requires someone with sound experience of working within a multidisciplinary team within the charity sector. You must have a keen interest in the HR field and keen to progress on this career path.
This is an exciting opportunity to develop and shape the future of WGN’s human resources function work and focus so it remains aligned with our principles and approach in an ever evolving landscape. To make an impact on the candidate experience as well as other stakeholders.
About you
Ideally you will have some understanding about working within the charity / not-for-profit sector and will be looking for an opportunity to contribute to our shared commitment of working towards the eradication of violence against women and girls and challenging inequality.
How to apply
Please download an application form and equal opportunities monitoring form from our website. Completed application forms and Equal Opportunities Monitoring forms should be submitted by 9am on Monday 15 April 2024.
If you’d like an informal chat about this opportunity to join our team, please contact us to arrange to speak with our Director of Finance and Resources.
Please note that we are unable to consider previous applicants for this role.
Additional information
The interview process will consist of two-stages, it is anticipated that the first stage take place in the week commencing 29th April 2024.
This post is subject to satisfactory references and DBS check.
WGN’s employee benefits include: 3% pension contribution, enhanced leave entitlement and an Employee Assistance Programme, as well as the opportunity to work with a leading multi-cultural, women-led feminist charity.
We welcome and encourage applications from women of all backgrounds. We particularly welcome applications from Black, Asian and Ethnic communities.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1
The client requests no contact from agencies or media sales.
Housing Tenancy Officer
Location: Head Office, Oldbury B68
Hours: 35-hours per week
Salary: £27,657 per annum (pro rata for part-time)
As an organisation that plans to grow, we are building a new Housing Management team and are looking for a Housing Tenancy Officer to be part of the team.
The role
The successful Housing Tenancy Officer will carry out a variety of housing management tasks included but not limited to: Supporting with the voids and lettings process, Managing rent arrears with a focus on income maximisation, Working with tenants to ensure they are involved in shaping our services, General tenancy and estate management, Managing day to day repairs, cyclical maintenance and service contracts and Supporting the Senior Housing Manager with longer term asset management planning.
We offer flexibility in how you get your work done, whether that is working from Head Office, being out at the schemes, to occasional working from home. The post is 35 hours flexible working across Monday to Friday with occasional out of hours work.
About You
We are looking for someone with a genuine interest and passion for working to improve the quality of our residents’ lives. You need to be enthusiastic and show capability and ownership to develop in the role. You will also need to have excellent communication skills, previous experience with front facing customer service/administrative work in a housing service, excellent IT skills – proficient with Microsoft packages and the ability to learn new systems quickly, together with a positive can-do and flexible attitude to work.
Please note, you will also need a full UK Driving License and use of a car for business purpose, and able to apply for enhanced DBS certificate, together with evidence of the Right to Work in the UK. These will need to be shown at the interview stage.
What can we offer in return?
If you are looking for a career in housing and can demonstrate you have the above requirements, this may be the ideal role for you. In return we will commit to providing the successful candidate with support to undertake a recognised Level 3 Housing Qualification.
In addition to ongoing training, we also offer a pension scheme and staff discounts.
The Company
New Outlook is a specialist Association that has been providing housing and care services to people with sensory impairment in the West Midlands for over 170 years. We currently have 10 Care and Supported Living services across Birmingham and some general needs properties in Redditch.
Our core values summarise what we ASPIRE to achieve:
· Approachable – friendly and easy to talk to
· Supportive – understanding and encouraging
· Professional – capable and skilful
· Innovative – inventive and adaptable
· Reliable – consistent quality and performance
· Empowering – confident and strong
How to Apply:
Please provide an updated CV along with a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, send this to us.
Closing Date: 12th April 2024
Interviews: Week commencing 15th April Face to Face, Head Office, Oldbury B68.
Please note, we are actively reviewing applications, and may close this advert early if a successful candidate is found.
New Outlook is a Disability Confident Committed employer.
Please provide a covering letter explaining “why you are applying for the role of Housing Tenancy Officer and what skills, experience and knowledge you can bring to this role” All applicants are encouraged to thoroughly read the job description provided, highlighting relevant skills and experience that directly correspond to the outlined responsibilities and requirements. (Please do not write any more than 500 words).
Once completed, please click on Quick Apply.
The client requests no contact from agencies or media sales.