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About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
GMBOP is a subsidiary of Bridges Outcomes Partnerships, a not-for-profit social enterprise established to develop and deliver outcomes-based contracts in partnership with public sector commissioners and impact-driven delivery organisations.
About GMBOP
Greater Manchester Better Outcomes Partnership (GMBOP) is a place-based partnership supporting people across Greater Manchester who are experiencing, or at risk of, housing insecurity and homelessness.
We bring together voluntary, community and public sector organisations to deliver joined-up, holistic and preventative support. Through our central hub and delivery partners, we ensure people can access the right support at the right time, without having to repeat their story.
Our work is grounded in a strengths-based and trauma-informed approach. We focus on people’s assets, aspirations and choices — not just the challenges they face. We are committed to working collaboratively, promoting dignity, and improving long-term outcomes for individuals and communities.
We believe that people with lived experience and people who reflect the communities we serve bring essential insight, skills and leadership. We actively welcome applications from individuals with these experiences and from groups currently under-represented in the housing and homelessness workforce.
The Operational Lead plays a key role in ensuring the programme runs smoothly and delivers high-quality support for participants.
You will work closely with delivery partners to strengthen referral pathways, support effective programme delivery, and ensure learning and insights help the programme continually improve. You will also support the Programme Director in monitoring performance and achieving programme outcomes.
This is a collaborative role that involves building strong partnerships, using data and insight to inform decisions, and ensuring participants’ voices help shape how services are delivered.
Key Responsibilities
1. Referral, Engagement & Onboarding
Oversee referral processes across delivery partners to ensure they are accessible, responsive and effective.
Build and maintain positive relationships with referring agencies and stakeholders.
Monitor referral pathways, identify challenges and work with partners to improve engagement and flow.
Identify opportunities to widen referral routes and strengthen links with community organisations.
2. Operational Management & Service Improvement
Provide operational guidance and support to delivery partners.
Identify barriers to delivery and work collaboratively to develop practical solutions.
Support a culture of continuous learning by sharing insights, good practice and emerging opportunities.
Help embed co-production, ensuring participants’ voices and experiences shape programme design and delivery.
3. Stakeholder & Relationship Management
Build strong working relationships with local authorities, delivery partners and community organisations.
Represent the programme in external meetings, networks and partnership forums.
Encourage collaboration across partners and promote shared learning and innovation.
4. Data, Impact Management & Reporting
Support delivery teams to use case management and data systems effectively.
Analyse and interpret programme data to monitor performance and inform decision-making.
Work collaboratively with the programme analyst to develop clear and meaningful reporting for internal and external stakeholders, including commissioners and governance groups, helping to identify trends, insights and opportunities that strengthen service delivery and outcomes.
5. Quality Assurance & Compliance
Support quality assurance processes such as case audits, observations and learning reviews.
Promote high standards of data integrity and ensure data protection requirements are met.
Work with delivery partners and commissioners to ensure outcomes are accurately recorded and evidenced.
6. External Relations & Community Asset Development
Support the development of strong local networks and service pathways.
Identify community assets and resources that can strengthen support for participants.
Coordinate training, learning opportunities and shared development across delivery partners where needed.
Skills, Knowledge & Experience
We recognise that relevant skills and knowledge can come from many different routes, including employment, volunteering, community activity, education or lived experience.
We actively welcome applications from people whose backgrounds reflect the communities we work with.
Essential
We are particularly interested in people who can demonstrate:
• Commitment to person-centred, strengths-based and inclusive approaches
• Knowledge or understanding of housing insecurity, homelessness prevention, or the barriers people can face in accessing stable housing (this may come from professional experience, community involvement, or lived experience)
• Ability to build positive and collaborative relationships with a wide range of partners and stakeholders
• Strong communication skills, with the ability to present information clearly in writing and verbally
• Confidence working with information or data to monitor progress, identify trends and support improvement
• Ability to organise and prioritise work, managing multiple tasks in a dynamic environment
• A proactive and solution-focused mindset, with the ability to identify challenges and work with others to find practical solutions
• Experience contributing to the delivery or coordination of services, programmes or projects (this could come from a range of sectors including community, social impact, housing, youth, education or wellbeing)
Desirable
It would be helpful, but not essential, if you also have:
• Experience supporting partnership working across multiple organisations
• Experience using case management or data systems
• Experience of quality assurance, programme performance monitoring, or service improvement
• Coaching, mentoring or facilitation skills
• Ability to travel within the programme geography if required (We are happy to discuss flexible ways this requirement can be met.)
If you feel you could bring valuable skills, insight or lived experience to this role but are unsure whether you meet every part of the criteria, we would still encourage you to apply.
Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.
Data Protection Commitment
As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
Please click on the link that will direct you to Applied where all our applications will be managed. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. First round interviews are anticipated to take place w/c 20th April.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background and Contract
This is a role that promises good growth potential, with the chance to work across multiple geographies. The position of Junior Impact Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF).
Reporting to the Operational lead, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE), the Rwanda Early Childhood, and South African Early Childhood initiatives. However, we also anticipate this role to support our work in the Ghana Education Outcomes Programme (GEOP), leveraging overlapping themes and collaborative opportunities across these impactful projects.
You will contribute to programme performance, data quality and evidence generation across initiatives in Sierra Leone, Rwanda, South Africa and Ghana. Across all programmes, we work with a mix of national and international NGOs.
Sierra Leone Early Childhood Education (SL ECE)
A national initiative focused on expanding safe community‑based centres, improving access and attendance, strengthening structural and process quality, and enhancing holistic child development outcomes. Delivery is implemented through multiple lots with NGO partners. The programme is currently in implementation and runs from 2026 to 2029.
Rwanda Early Childhood Education Programme
Launched in 2026, this four‑year programme focuses on strengthening early childhood development outcomes through evidence‑driven delivery and performance management.
South Africa Early Childhood Programme
Initiated in 2026, this three‑year programme supports improvements in early learning quality and access through partnerships with national and international NGOs.
Ghana Education Outcomes Programme (GEOP)
Supporting the government’s GALOP strategy through outcomes‑based delivery across rural districts and major urban centres. The programme includes an Accelerated Learning Programme for out‑of‑school children and a Mainstream School Improvement Programme. Implementation runs from 2023 to 2026.
For more details visit Bridges Outcomes Partnerships website
Role Purpose
The Junior Impact Analyst will be accountable for:
· Providing hands‑on Monitoring, Evaluation and Learning (MEL) guidance to in‑country delivery partners (national and international NGOs), ensuring practical, context‑appropriate monitoring systems that drive performance improvement.
· Coordinating closely with delivery partners to track milestones, validate outcome achievements, and ensure timely submission of evidence required by the Outcomes Fund commissioner.
· Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making.
· Developing practical performance‑management tools and forecasting models that help anticipate delivery risks and guide course‑correction.
· Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes.
· Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery.
· Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team.
· Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence.
· Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board.
· Ensuring MEL systems meet programme‑level compliance requirements, including data quality assurance, verification readiness, and alignment with commissioner standards.
· Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects.
Key responsibilities
Delivery Impact
· Co‑develop MEL frameworks with delivery partners, ensuring indicators, tools, and data flows are realistic for community‑level implementation and aligned with programme outcomes
· Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery
· Follow up with delivery partners on activity completion, milestone progress, and evidence submission, ensuring timely and accurate reporting into programme systems.
Process Improvement
· Lead strategic initiatives to enhance team efficiency and effectiveness.
· Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements.
· Identify opportunities for process automation and improving utilisation of management data
· Strengthen MEL processes within delivery partners, including data collection protocols, field supervision routines, and feedback loops for continuous improvement.
Data Analysis
· Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact.
· Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action.
· Translate data into practical performance insights for delivery partners, highlighting operational bottlenecks and recommending corrective action
· Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities.
· Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation.
Data Integrity
· Collate and update volumetric and programme data and systems, continually developing and refining data collection processes.
· Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting.
· Conduct periodic data quality checks with in‑country CSO teams, ensuring accuracy of field‑level data and alignment with verification requirements
· Ensure compliance with data protection legislations when retaining and sharing information.
· Identify opportunities for process automation and ease of access to information.
Impact Presentation
· Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations.
· Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations.
· Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders.
Relationship Management
· Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible.
· Build strong working relationships with in‑country CSO teams, providing supportive, capacity‑building engagement that strengthens MEL practice and operational delivery
· Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project.
· Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions
· Support the Operations Lead and Senior Impact Analyst in ensuring delivery partners meet commissioner compliance requirements, including documentation, evidence standards, and reporting timelines.
Experience, Skills & Abilities
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· 1 to 2 years relevant post-graduate professional experience in education, international development, consulting, or similar sectors.
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· MEL and Analytical Skills: Demonstrated experience designing or implementing MEL systems, analysing programme data, and generating insights that inform operational decision‑making
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds.
· Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Experience working directly with in‑country civil society organisations (not only HQ‑based teams), ideally in education, early childhood development, or community‑based programming
· Experience supporting performance management processes—tracking milestones, monitoring delivery progress, and coordinating with partners to resolve delivery challenges.
· Strong organisational skills with the ability to manage multiple workstreams, follow up on partner deliverables, and maintain compliance with funder requirements.
· Previous Power BI experience would be advantageous.
· Ability and desire to travel to Sierra Leone and similar contexts.
Safeguarding Commitment: As part of Bridges, you will help create a safe, supportive, and empowering environment for everyone we interact with. We believe safeguarding is a shared responsibility, where all colleagues play an active role in promoting wellbeing, identifying safeguarding concerns, and working together to ensure these are addressed promptly and respectfully. This includes maintaining professional boundaries, reporting concerns promptly in line with organisational policies, and completing all required safeguarding training. All colleagues must remain vigilant, model safe practices, and contribute to a culture where people are valued, listened to and where safety, dignity, and wellbeing are prioritised at all times.
Data Protection Commitment
As part of Bridges, you will play an important role in protecting the privacy, rights, and personal information of the people we support, our colleagues, and our partners. We expect all team members to handle data with care, respect, and confidentiality, following our organisational policies and the requirements of data protection legislation. This includes using information appropriately, storing and sharing it securely, and reporting any concerns or breaches promptly. You will be supported with training and guidance to help you contribute to a culture where trust, transparency, and responsible data practices are embedded in our services and decision making.
Benefits
To reward your hard work and dedication, we offer a competitive salary package and exceptional opportunities for growth, working alongside a global team of market leaders in outcome-based contracts.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year
• We offer a Salary Sacrifice Pension Scheme
• We offer 4 x Life Insurance, Income Protection Insurance and wellbeing benefits & resources
• We also offer Private Medical Insurance on successful completion of your probation period
• You will be able to access Learning and development opportunities
Application process/next steps
Please click on the link to direct you to the Applied platform, where all our applications are managed. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB We value authenticity are looking for applications that genuinely reflect your own experience, skills, and motivation for the role. While we recognise that some candidates may use AI tools for light support (for example, to check grammar or structure), we ask that all answers and application content are predominantly your own work. This helps ensure a fair and meaningful assessment of every application.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with the hiring team. Applications will be reviewed on a rolling basis, so we encourage you to apply early. We may close the vacancy before the closing date if sufficient suitable applications are received.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role. Please note, for this particular role candidates will require Right to Work in the UK.
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity for an experienced Salesforce Administrator to play a key role in the next phase of our organisation-wide Salesforce rollout. Having successfully implemented Salesforce for donor management, we are now expanding the platform to support our international field operations.
Working as part of our International Salesforce team, you will configure a brand‑new Salesforce NPC platform, integrate it with our existing NPSP donor system, and provide day‑to‑day support to users across 18 countries. You’ll be a Salesforce product champion - triaging support tickets, delivering configuration changes, supporting testing, and helping drive continuous improvement across the organisation.
This is a highly collaborative role, working closely with our Salesforce Developer & Product Owner, Project Manager, and stakeholders around the world. Occasional travel to our London office and internationally may be required.
About you
You are a certified Salesforce Administrator with strong experience building and configuring Salesforce from scratch. You’re a confident communicator, an excellent problem solver, and comfortable supporting and training users in an international environment. Experience with NPSP and / or NPC is required. You must be a fluent English speaker with the right to work in one of the following countries: UK, Albania, Bosnia-Herzegovina, Bulgaria, Denmark, Germany, Moldova, Netherlands, Norway, Romania or Ukraine.
About us
Mission Without Borders is an international Christian organisation working with poor and marginalised families and children across Eastern Europe. We support communities through practical, emotional, and sustainable development initiatives - serving people regardless of religion or ethnic background.
Rewards and benefits
Up to 30 days annual leave plus bank holidays
Pension scheme
Flexible working, with occasional travel
Help develop a new international Salesforce platform, transforming the lives of families, children, and communities in Eastern Europe. Working with 18 countries, this is a real opportunity to make a difference.
The client requests no contact from agencies or media sales.
This role is essential in supporting the delivery of Battersea’s commitment to robust compliance with all legal and best practice regulations governing fundraising, animal welfare and grant-making. The post holder will do this by providing support to the Compliance Monitoring Manager, helping to deliver advice, guidance, training, monitoring and reporting to the various internal teams and external agencies.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing date: 1st April 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): 9-10th April 2026
For more information about the role, please download our Recruitment pack from our Careers website.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
To provide, manage and co-ordinate support for people that is based on their individual needs, desires and aspirations. To be responsible for the day to day organisation and effective running of services in compliance with the wishes of the individuals the Tower Project supports to live independently, the contractual obligations to the purchasing agencies, and legislative, statutory and organisation requirements.
To provide support to people in a way that is respectful, promotes independence and enables the individuals you support to realise their own potential. Effective delegation of duties to deputy service manager, team leaders, registered nurses, senior support workers and support workers as applicable. To promote good practice at all times, act as an effective and positive role model.
To support individuals in accessing the community, in their own homes or in any setting their needs and choices may require. Service managers may work alone with the people they support or as part of a team. Service managers may provide support to individuals with a variety of different specialist needs and conditions which may include learning disabilities, acquired brain injuries, physical disabilities, Autistic Spectrum Disorders, nursing needs, mental health conditions, neurological impairments, psychiatric and clinical needs, complex behaviours and other needs.
Service managers may provide support in any location appropriate to meet the needs of the service. Supported Living Service Manager Job Description and Person Specification September 2021
Main Duties
1. Assessing, planning and implementing, in partnership with the individuals you support, programmes of support and/or care that meet their general needs and maximise their independence, presence and participation within the community and to ensure the quality of service delivery.
2. Working with individuals (current and prospective people the Tower Project may support), families, advocates and other professional colleagues as required in order to facilitate good communication and decision making so that the service provided is coordinated and applicable.
3. Working closely with Operations Managers and Referral and Assessment Managers, in addition to external professionals, to assess new individuals and deliver and assist in presentations etc for service development and expansion.
4. Working with individuals (current and prospective), families, advocates and other professional colleagues as required in order to support individuals to maintain their personal finances, benefit entitlements, and tenancy agreements and to therefore gain financial security and long term housing.
5. Ensuring the continued financial viability of each service, closely monitoring budgets, contracts, care hours, auditing as necessary, and addressing any shortfalls at the earliest opportunity.
6. Being responsible for the recruitment, supervision, training and day to day management of staff so that the service can consistently provide the proper staffing levels, attitudes, and skills to support the individuals.
7. Ensuring the allocation of staff duties is clearly and adequately defined and communicated to all staff through the appropriate channels, to ensure that all staff members understand their own and others’ roles and responsibilities.
8. Ensuring that each service remains within its allocated budget; monitoring expenditure on an ongoing basis and taking corrective action as appropriate.
9. Ensuring that all paperwork and returns required by the organisation and support purchasers are completed accurately and on time so that the service can meet its procedural and contractual obligations in terms of data collection and monitoring.
10. Attending provider forums, conferences and seminars as required by the Tower Project, and maintaining an up to date, in depth knowledge of the development of the sector. Supported Living Service Manager Job Description and Person Specification September 2021
11. Identifying and reporting risks, and if required taking necessary precautions to ensure health and safety for the individuals the Tower Project supports and visitors as specified within service contracts from housing partners and/or purchasing agencies.
12. Maintaining and developing specialist knowledge across a range of work procedures and practice by attending mandatory training and relevant professional development in order to continuously improve knowledge and skills.
13. Building and maintaining an excellent service reputation in the area, with purchasers and local authorities, and the community, ensuring high quality support provision and community presence at all times.
14. Co-ordinating and monitoring all mandatory training requirements, nominating and liaising with appropriate bodies as applicable in order to ensure that training is up to date and all staff members receive the appropriate training.
15. Complying with the Tower Project’s Equal Opportunities Policy so as to ensure that no person is disadvantaged on the grounds of age, disability, sex, gender reassignment, pregnancy, maternity, race (which may include, nationality and ethnic or national origins), sexual orientation, religion or belief, or because someone is married or in a civil partnership.
16. Being responsible for ensuring that all staff are familiar with and are actively implementing company policies and procedures, including fire procedures.
17. Providing the Operations Manager/Director with reports on aspects of the services as directed, including undertaking regular audits of each service in your portfolio.
18. Carrying out duties in compliance with the Health and Safety at Work Act 1974 and subsequent Health and Safety legislation.
19. Managing rotas to ensure that all services have appropriate staff cover at all times, and that statutory and contractual obligations are met, if necessary working shifts on a staffing rota including weekdays, weekends, split shifts, wake nights, sleep-in, wake night duty and bank holidays as required, and working at multiple sites as necessary.
20. Planning, managing and covering special events such as service user holidays, liaising with family, advocate, social services etc as necessary.
21. Undertaking on call duties as required and managing on call rota for Team Leaders / Deputy Service Managers / Registered Nurses when you are not on call.
22. You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at your initial place of work or at any other of the company's establishments.
Full Time ( 40 hrs per week)
Inclusive of 3 Sleep - Ins
Please Note:
You may be required to undertake other duties appropriate to your post and/or hours of work, as may reasonably be required of you at any other sites or premises, locations in the community and in the homes of people we support as the Tower Project may reasonably require on an occasional or frequent basis to meet the needs of service provision as required by The Tower Project.
This is a description of the job as it is at present. The Tower Project may periodically review your job description and update it to ensure that it relates to the job as then being performed. It is the company's aim to reach agreement on reasonable changes, but if agreement is not possible the company reserves the right to insist on changes to your job description, following consultation.
The key aims of the The Tower Project are to enable and empower people with disabilities to develop opportunities, and have a voice in the community



The Vacancies
We are seeking to appoint one registered medical practitioner and one business registrant (Companies Committee), one lay member (Education Committee) and one optometrist (Standards Committee) to our Advisory Panel Companies Committee.
About the GOC
We are the regulator for the optical professions in the UK. Our purpose is to protect the public by promoting high standards of education, performance, and conduct. For more information about us please visit our website.
About the Advisory Panel
The Advisory Panel is a meeting of the four Council’s committees (Companies, Education, Registration, and Standards) in plenary session. They are established by statute for the purpose of giving advice and assistance to Council (whether or not in response to a request from them) on:
Time Commitment and Remuneration
This role is part time with a commitment of approximately 2-3 days per year, including time spent preparing for meetings. Meetings will usually take place via MS Teams but may on occasion be held at the GOC Offices in London or other suitable venues.
Members are paid up to £185 per meeting. This is taxable and subject to National Insurance (NI) contributions. This is in line with our member fees policy and member fee schedule.
How to apply
Please apply with the following:
Please email your completed application quoting reference GOC01/26 to appointment@optical. org.
We would welcome applications from individuals who are disabled and from diverse ethnic backgrounds, as these are currently under-represented on our Council and committees.
For more information about these roles please download the candidate information pack attached.
APPLICATION DEADLINE: midnight Sunday 29 March 2026.
Online interviews will be held on 14,15,18 and 19 May 2026.
If you have any questions, please email them to appointment@optical. org and we will aim to respond to you within 48 hours.
We strive to be as diverse as the public we protect and welcome applications from everyone, regardless of age, disability, gender reassignment, race, religion or belief, ethnicity, sex, sexual orientation, marriage and civil partnership, pregnancy, maternity, and geographical locations outside of London.
The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.
Job purpose
To provide over-indebted Londoners with free, face-to-face advice that is accurate, effective, and tailored to individuals’ circumstances. To maintain detailed case records, and keep up to date with legislation, policies, and procedures; as well as undertaking appropriate training.
Scope of role
The Debt Advisor is responsible for providing comprehensive, face-to-face debt advice to over-indebted Londoners, tailored to their specific circumstances. This role involves conducting detailed interviews to understand clients’ financial problems, researching options, and helping clients make informed decisions. The advisor ensures income maximisation and provides ongoing casework support, acting on behalf of clients where necessary. Maintaining up-to-date case records and staying informed about relevant legislation, policies, and procedures are crucial aspects of the role. The Debt Advisor is also expected to complete continuous professional development and contribute to the team’s overall objectives by meeting targets, prioritising workloads, and demonstrating financial efficiency.
What We’re Looking For:
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
Pension
Additional Perks & Support
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
How to Apply
Complete our online application for, attach your CV and a Cover Letter.
Application deadline is 09 April 2026
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Ideally, London; however, we can accept applications from Bristol and Manchester too
1st stage interviews: 07/04 and 08/04 (over MS Teams)
2nd stage interviews: 14/04 (in our South London Centre)
For more information or to apply, please click "apply now" to be directed to our careers site.
We’re looking for an ambitious individual with strong relationship-building skills to join our team as a Senior Partnerships Manager focused on the technology, media and commercial sectors. If you are an enthusiastic, creative, and self-motivated individual with a track record in supporting and developing fundraising partnerships, then this is the role for you.
You will be joining the team at a critical time as we develop creative ways to solve the challenges faced by young people today. We have a bold Corporate Partnerships income target, and this role will play an important part in helping us deliver our organisational promise, with a specific focus on tech and media activations.
We work with a fantastic variety of organisations, including Apple, Amazon, Sky and TikTok, and our partnerships continue to evolve and deliver a wide range of value measures to each business, The King's Trust and the young people we support.
Our sector partnerships have an incredible impact on young lives. Some examples include:
You will lead, manage, and grow a portfolio of strategic corporate partnerships including Sky and TikTok to generate the essential income we need to transform young people’s lives.
Your role as Senior Partnerships Manager will be to:
You will join an ambitious, collaborative team of partnership experts who are passionate about providing young people the opportunity to live, learn and earn – creating a better future through jobs and education.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Senior Corporate Partnerships Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of Senior Corporate Partnerships Managers!
Perks for working at The Trust!
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences, and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer, and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3884
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
We are looking for our next Chief Executive, This is an exciting opportunity for someone who thrives in a small organisation where they can combine strategic leadership with practical delivery.
Feeding Coventry is a small but ambitious charity dedicated to providing relief to people in need in Coventry and Warwickshire, specifically providing new and alternative ways to support people with the complex issues behind their reasons for experiencing hardship.
We are looking for a strategic and hands-on leader who can work closely with our Board of Trustees, staff, volunteers, and partners to deliver meaningful impact for the communities we serve. The role is part-time and can be worked flexibly over 5 days.The role will be primarily based in Foleshill Community Centre but with an opportunity for some hybrid working.
The client requests no contact from agencies or media sales.
This role requires that you are resident and have the right to work in the UK.
On a day-to-day basis, you will help NEON’s partners develop effective content and digital comms strategy - and offer support and training in both digital skills and ways to stay safe online. You will centre anti-oppression in your work and be able to help people stay safe online, especially those from marginalised backgrounds. You’ll be across emerging trends, using platforms effectively and aware of how to make use of digital to empower our base and persuade people to our causes. You will be across what’s happening online and in the news - and be able to quickly jump on opportunities to tell a compelling alternative story.
This project is part of a wider Communications Hub in which you’ll play an active role, helping to develop the overall strategy and direction of the project. The overall aim of the Hub is to strengthen the communication skills and abilities of progressives in the UK. The Hub has five programmes, and Digital will be the sixth programme.
Key Responsibilities
Person Specification
Essential
About us:
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.
To build a culture and community that lasts, we organise around three values:
● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements
● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there
● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Dates:
Application deadline: 12 April 2026, 11.59pm
Interview dates: First round of interviews: 28th April and 29th April 2026 Second round of interviews: 6th May 2026
The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Project Information
Butetown and Grangetown Neighbourhood Fund project, funded by the Youth Endowment Fund. More details here: Neighbourhood Fund | Youth Endowment Fund
Citizens Cymru Wales has developed an innovative approach to reducing youth violence with community organising at its heart, working across four unique assumptions:
‘It takes a village to raise a child’
‘Anger without power leads to rage’
‘Recognising the need to address Adverse Community Experiences’
‘If you are not at the table, you’re on the menu’
In 2021 it developed a community led action plan to address youth violence in the neighbourhoods of Butetown and Grangetown. This work then secured £1m funding from the Youth Endowment Fund (YEF) to demonstrate how community organising can improve the lives of children and young people. Across Grangetown and Butetown, almost 2500 people were listened to, and issues workshops took place from which seven interventions were identified including Mental health, Additional Learning Needs and Literacy, an Employment partnership, Sports and diversionary activities and local microgrants. Each intervention is led by a local community-based organisation. At the heart of the work is building a hyperlocal community organising alliance. Underpinning the work is the development of a Youth Action Zone, a youth-led multi-agency partnership to support young people in the neighbourhood for the long term. The project is in its final year of delivery and needs a locally based project manager to support the current organisations to fulfil the action plan and build a long-term legacy.
Main Responsibilities
This is a unique role, focused on project management but embedding community organising. As project organiser for Butetown and Grangetown Neighbourhood Fund you will support the project aims, enabling core partners and intervention leads to fulfil the action plan and build a legacy for the long term. Alongside this, you will develop a craft of community organising, working closely with civic organisations based in the neighbourhoods, understanding local power and building partnerships with wider stakeholders, and developing local institutions and youth leaders. All of this should ladder up to building the power of the broader Cardiff Citizens alliance.
You will embed the ethos of community organising across the project and its legacy by:
developing the leadership of people within local organisations - our 'leaders' who lead the campaigns we work on
helping them to collectively identify the changes they want to see and create strategies to win those changes
strengthen institutions’ own abilities to achieve their missions.
Support leaders in connecting the hyperlocal work to the Cardiff Citizens alliance – developing their capacity to work with other leaders and civic institutions across the city to develop collective ambitions and actions (leading up to the 2027 Local Authority elections).
We envisage the role to be roughly 2 days project management and 1 day Community Organising, but given the nature of the project, these will naturally bleed into one another.
Working as the Project Organiser for Citizens UK, your main responsibilities will include:
Career Pathways Headings
Build and manage projects and achieve work targets effectively
Project manage the YEF/Citizens UK Neighbourhood Fund project in the neighbourhoods of Butetown and Grangetown
Support the delivery of four interventions (Mental health, ALN & Literacy/Sports and Police action team) including due diligence, accountability, measurement and impact monitoring.
Ensure good governance; setting up stakeholder meetings and working with community leaders to develop the agenda and actions
Develop an understanding of place-based systems change and support system behaviours across the project, including feedback, collaborative leadership and shared power
Develop and manage external relationships
Maintain and extend local relationships and partnerships with community and civic organisations and wider statutory power
Map and develop an ecosystem of strategic relationships at the local level
Ensure the YEF work is embedded within the local ecosystem of support for young people.
Communications
Support the interventions with communicating the impact of their work individually and collectively
Create comms outputs that communicate the work of the YEF project for internal and external stakeholders
Represent the organisation effectively to external audiences in meetings and at events
Generate income and resources
Support the interventions to seek additional funding to continue their work beyond 2027
Support local organisations to increase their capacity
Identify and develop relational leaders prepared to act with others for the common good and support them through a cycle of action and training in our curriculum
Conduct 5 relational one-to-ones per week
Identify and discern actual and potential leaders with the passion and ability to drive change
Achieve significant development of primary and secondary leaders; nominate new leaders for training on the Citizens UK core taster curriculum and for National Training
Attend Citizens UK 6-day training to further understanding the method of Community Organising used by CUK
Teach sessions of the core taster Community Organising curriculum at a local level (supported by a senior Organiser)
Strengthen institutions and develop a broad-based neighbourhood alliance
Ensure good understanding of the basic interests and traditions of typical member institutions
Support the development of the Cardiff Citizens alliance
Support with running institutional development campaigns in a range of organisations in the local area
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Qualification in a subject of relevance to community work or community organising (D)
Experience
Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E)
Experience of project management; evidence of having set up and/or delivered projects on time and to standard (E)
Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
Experience of building consensus between diverse stakeholders to drive progressive change (D)
Previous campaign experience (D)
Key skills and knowledge
Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
Excellent time management skills with the ability to juggle a wide range of competing demands (E)
Strong IT skills to include MS Office (E)
Understanding of policy and campaign landscape in the UK, particularly around young people, community empowerment and neighbourhoods (D)
Personal qualities & values
A self-starter with ability to take initiative and work independently (E)
A passion for justice (E)
A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
An interest in and experience of politics and public life (E)
Able to work in a team (E)
Willingness to work within accountable relationships (E)
Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
For questions and reasonable adjustments regarding your application including information in a different format, or our recruitment process, please email us.
The client requests no contact from agencies or media sales.
Join MSF UK in this exciting new role. The IT Project and Change Manager will
Hours: 37.5 hours per week, Mon-Fri
Duration: Permanent
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £52,866.48 per annum - £64,614.57 per annum | Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose:
To lead the delivery of IT projects coupled with managing the impact of the changes.
Provide business analysis expertise to identify and implement solutions, and act as a trusted business partner to ensure IT systems meet the needs of stakeholders.
This role combines project management, change management, business analysis, and strategic collaboration to deliver impactful results.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services, and care for anyone affected by breast cancer.
About the role
Do you live in Glasgow or the surrounding area, have excellent local knowledge and the skills to nurture established relationships whilst building a pipeline of new income opportunities?
We’re looking for someone who can join the team to cover the maternity leave of our senior community fundraiser[SG1] . If you love connecting with people and want to make a difference for people affected by breast cancer, we’d love to hear from you.
Offered as a fixed term contract of 12 months this position will play a key part in developing our presence in Scotland. This is designed to grow long-term income through a new, locally based relationship fundraising team.
This is your chance to build powerful local connections with new supporter individuals, clubs and societies, and local businesses – and help develop a thriving network of people that share our mission.
About you
You bring enthusiasm, strong communication skills and a genuine interest in people and relationship building.
You’re proactive, organised, and adaptable with a positive approach to trying new things. A natural collaborator, you have a flexible approach to your work and thrive in a busy environment.
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch which have delivered income in both the short and long term. Your approach to relationship management is best in class and you've proven that you can take the initiative to make ideas happen.
Alongside these skills and your previous experience, you have the passion that will help grow engagement and income in your region.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This role is primarily based in our Glasgow office. Our hybrid working model allows you to work up to 3 days per week at home. Regular travel will be required to meet supporters in your region, as well as occasional travel to our London or Sheffield offices.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity, and inclusion
We’re committed to promoting equity, valuing diversity, and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 31 March 2026 9 am
Interview date 7 April 2026
The Breast Cancer Now careers website will be down for maintenance on Monday 23 March between 9 am – 11 am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible if you’re interested in this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington with some flexibility for remote working
Hours
Full time (37.5 hours per week) with flexibility to work evenings and weekends when required
Annual salary
Starting from C1 £27,355.42 with the ability to progress to C3 £30,308
Last day to apply
29/03/2026
Reporting to the Individual Giving Manager, the postholder will help deliver an ambitious programme, driving the recruitment, development, and retention of supporters across appeals, campaigns, lottery, and regular giving to generate sustainable income and lasting impact.
Knowledge and experience
Essential
·Experience in data management
·Knowledge of effective campaign or project planning
·Experience of researching and developing content for fundraising
·Experience of creating communications for a variety of audiences and channels
·Experience of analysing campaign results and using insight to optimise future campaigns
·Experience of collaborative working with multiple internal and external partners to deliver projects
·Proven track record of working to and achieving targets
Desirable
·Managing direct marketing campaigns in a charity environment
Values
·Exhibits our hospice values and behaviours
Skills
Essential
·Confidence using CRM systems
·Working to deadlines
·A creative thinker
·Data led
·Strong attention to detail
·Organised
·Excellent interpersonal and communication skills
·Effective Diary management
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
Whether you’re living with a terminal illness, or your loved one is nearing the end of their life, we’re here for you at every stage.


The client requests no contact from agencies or media sales.
We are looking for an interim Head of Legacies, In Memory and Supporter Care to play a vital role in strengthening the supporter experiences and relationships that help power our lifesaving work.
This is a 12 month offering a rare opportunity to step into a leadership role where you’ll help shape and deliver our Legacy, In Memory and Supporter Care programmes. You’ll put insight, compassion and supporter needs at the heart of everything we do. You will lead a talented team to inspire people to give in meaningful ways, deepen their connection with our cause, and help us grow sustainable income that ensures we can be here for anyone who needs us.
We're looking for someone who can drive our ambitious plans to grow our legacy income. Working collaboratively across teams and directorates, particularly Data, Finance and External Engagement, making sure our strategies are based on insight and are effective in communicating the need.
With significant direct marketing experience, ideally across legacy and in memory fundraising, strong leadership capability and a passion for exceptional supporter care, you’ll bring the expertise and energy needed to help us reach new audiences and build long lasting supporter relationships.
If you’re driven by purpose, motivated by insight and inspired by the chance to make a real difference, we’d love you to join us.
Contract terms:
What you'll do:
What you’ll bring:
For full Job Description and Person Specification click here
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer some short application questions and to upload your CV.
Applications close: 09:00am on Monday 30th March
1st stage Interviews: w/c 6th April 2026 (online)
Second stage interviews will be held in person, at our office in Ewell (Surrey) w/c 13th April
At Samaritans, human connection is at the heart of everything we do.
We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.
We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.
We prevent suicide through the power of human connection. Connecting people in crisis with trained volunteers who will always listen.



The client requests no contact from agencies or media sales.