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Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
Finance, Commercial & Sustainability
Operations & Infrastructure
People & Culture
Digital & Technology
Governance, Risk & Compliance
Leadership & Management
Key Attributes
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who is a qualified or part-qualified accountant (including qualified by experience) to take responsibiity for the full day-to-day running of the finance function, ensuring accurate financial records, strong controls and timely reporting.
You will have experience in a hands-on finance role and in producing management accounts and charity statutory returns. You'll have a strong accounting knowledge and good excel and accounting systems capability. Ideally, you'll have experience in small organisations in the charity or social impact sector and of business partnering.
Very importantly, you'll be collaborative and team oriented, able to manage competing priorities effectively and be adaptable and comfortable working in a fast paced and entrepreneurial environment.
You'll work closely with our part-time Finance Director to:
Key responsibilities:
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Finance Manager with a health research charity on a part-time (0.6 FTE), permanent basis. As Finance Manager, you will play a leading, hands-on role in running the organisation’s core finance operations, ensuring robust financial control, accurate reporting and effective support to teams across the organisation. Working closely with the Director of Finance & Resources, you will take ownership of core finance processes providing operational leadership, internal business partnering and process discipline.
Please note, hybrid working is in place with this organisation with 1 day required in the office per week.
Additionally, please note, the salary on show is the FTE.
As Finance Manager, you will:
- Lead and oversee the organisation’s core finance operations (accounts payables, receivables, bank accounts, cards and other elements) ensuring financial data and transactions are processed accurately and on time
- Prepare timely and accurate management accounts, forecasts and other reports as necessary for the Trustees, CEO, Senior Leadership Team (SLT) and internal teams
- Assist the Director of Finance & Resources with annual planning and budgeting
- Support the Director of Finance & Resources in improvements to finance processes, reducing reliance on manual spreadsheets and ad-hoc workarounds
- Support the transition from outsourced to insourced finances and services during the implementation phase
- Line-manage and support the Finance Officer
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be a part or fully qualified accountant (ACCA, CIMA, ACA etc)
- Have significant experience and confidence in managing a full range of finance operations in a small or medium sized charitable organisation
- Have excellent knowledge of UK charity SORP and regulatory reporting requirements
- Be highly experienced in all aspects of Xero cloud-based accounting system, especially reporting
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Operations Coordinator (maternity leave cover)
We are recruiting a fixed term Operations Coordinator (maternity leave cover) to join our team. This role will be responsible for coordinating our Finance and HR administration as well as providing Executive Assistant support to the Director.
Suitable candidates will:
The Job description, person specification and application form are available below.
If you have any questions, please contact us using the HR email address in the application form and please share with anybody you think might be interested in joining our brilliant team!
The client requests no contact from agencies or media sales.
Interview Date: TBC
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Alliance Director (EHMP) at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Solace are one of seven members of the Enhanced Mental Health Pathfinder (EMHP) Alliance. The EMHP Alliance aims to improve care for adult victims and survivors of sexual assault and abuse with multiple complex trauma-related mental health needs, enabling recovery, healing and long-term wellbeing. To achieve this, the Pathfinder will strengthen collaboration between statutory and voluntary sector services, improve identification of complex trauma-related needs and develop the capacity and pathways required to deliver timely, sustained and trauma informed support.
About the Role
The Alliance Director (AD) will play a pivotal and inspiring leadership role at the heart of the Alliance Leadership Team, driving the Enhanced Mental Health Pathfinders Alliance forward with clarity and purpose. As a champion of the Alliance’s vision, the AD will be instrumental in turning ambition into impact.
Through dynamic and hands-on leadership, the AD will foster a powerful sense of unity, collaboration, and shared purpose across the Enhanced Mental Health Pathways Alliance. They will lead with energy and conviction, bringing partners together to work cohesively and effectively toward transformative outcomes.
Overseeing every aspect of the Alliance’s planning, delivery, governance, and continuous evolution, the AD will ensure that the Alliance not only operates with excellence today, but is constantly learning, adapting, and strengthening for the future. This is a role that demands both strategic vision and practical action, one that will shape and sustain a bold, collaborative approach to improving mental health pathways and making a lasting difference.
About You
The ideal candidate will be an exceptional, values-driven leader someone who brings not only expertise, but genuine passion for making a difference. You will thrive in navigating complexity, confidently leading ambitious programmes and driving meaningful, system-wide improvement that transforms lives.
With outstanding skills in project management, financial stewardship, organisational coordination, and communication, you will be the driving force that keeps the Alliance both grounded and forward-looking. You will ensure seamless day-to-day delivery, while simultaneously championing bold, long-term transformation and sustainable growth.
This is more than a role, it is an opportunity to lead with purpose, to inspire collaboration, and to leave a lasting legacy across the Alliance and the communities it serves.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Finance Officer
Full-Time | London | £40,000
Prospectus are delighted to be supporting a wonderful membership body in their search for a Finance Officer. You will be proactive, detail orientated and play a key role in ensuring the smooth running of their financial operations. You will have experience managing payroll, bookkeeping and will be an experienced user of Sage 50. You will be collaborative, a good communicator and comfortable working with stakeholders at all levels. You will bring a high level of accuracy, work efficiently and be able to prioritise effectively.
You will be an experienced Finance Officer, who is AAT or part-qualified (ACA, ACCA, CIMA), or have relevant equivalent experience. As the organisation’s Finance Officer, you will be responsible for the day-to-day financial operations of the charity, with a primary focus on bookkeeping, payroll and banking. You will also contribute to wider financial processes, such as audit support, and helping to strengthen the organisations financial policies and procedures.
Key Responsibilities:
To Apply Please Submit:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Shannon Sanderson at Prospectus.
We are seeking an Operations and Resource Manager to provide effective day-to-day operational leadership across the life of Wesley’s Chapel and Leysian Mission, ensuring that people, property, systems and resources are managed well in support of the organisation’s worship, mission, heritage, community activity and public engagement. The role will combine practical operational management with strong oversight of HR, finance, property contracts, compliance and safeguarding, helping the organisation remain well run, responsive and able to grow and change over time.
Wesley’s Chapel and Leysian Mission is a thriving, inclusive, diverse and active Methodist Church and Circuit and a significant historic site in Central London. As the first Methodist Church built in London, and the headquarters of John Wesley, the site includes: the Chapel, the Museum of Methodism, John Wesley’s House, John Wesley’s tomb, as well as meeting rooms, offices and a resident community.
In order to apply, please send your Curriculum Vitae and a supporting statement (not exceeding 600 words) explaining how you meet each element of the essential and any of the desirable criteria of the Person Specification.
Wesley’s Chapel and Leysian Mission is a London Methodist Church, open to Everyone, from near or far



The client requests no contact from agencies or media sales.
What you’ll be doing:
What we’re looking for:
If this role is of interest, please refer to the full job description and person specification for further details.
To educate, inform and influence society, to establish a solidarity culture and ensure anti-racism is recognised as a core organising principle
The client requests no contact from agencies or media sales.
A well-established housing provider in the North West is seeking an interim Head of Finance Business Partnering for an inital 6-month period with option of temp to permanent for the right candidate. The organisation has a strong focus on service delivery, financial control, and continuous improvement across its housing operations.
This is a senior, hands-on leadership role combining team management, consolidation of management accounts, and strengthening of business partnering across the organisation. A key focus will also be driving improvements in financial systems and processes, including automation and better use of core finance systems.
Responsibilities:
Requirements:
Please get in touch if this role is of interest and you feel you can add value in the position.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.
We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.
About the role:
Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose
Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.
With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.
This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.
What we’re looking for:
Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
If you’d like to find out more about these benefits and working with us, please visit our why work with us page.
More information about us and our recruitment process can be found in our online Candidate Pack.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification please visit our website
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Operations Director (Head of Delivery)
Contract: Part-time 20 hours over 5 days a week (0.5 FTE)
Role Purpose
As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time.
You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work.
This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation.
Core Responsibilities
1. Payroll Management
2. Compliance and Record-Keeping
3. System Management and Improvement
4. Contractor and International Payroll Support
5. HR and Staff Support
6. Risk and Confidentiality
Key Relationships
Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead.
External: Payroll providers, Employer of Record partners, and hosted partner representatives.
Performance Indicators
Qualifications/Experience: Member of recognised payroll body e.g. CIPP/GPA
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
Experience of working in or with the music industry, creative industries or arts and culture sector.
Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
Experience of implementing or managing a CRM system, project management platform or other operational technology.
Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
Experience of leading an organisation through a period of significant change, transition or growth.
An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
A fantastic opportunity has arisen for a Financial Controller with a Japanese cultural institution, on a full-time (35 hours per week), FTC (to March 2029) basis. As Financial Controller you will be responsible for leading the financial control, compliance and reporting framework across all the organisation’s entities.
The role ensures robust financial management, effective governance and regulatory compliance, while providing high-quality financial information, insight and support to enable informed decision-making and long-term organisational sustainability.
Please note, there is hybrid working in place with this organisation with a minimum of 1 day per week required in their central London office.
As Financial Controller, you will:
- Lead the financial control environment across all legal entities, ensuring accurate accounting records, appropriate controls and compliance with statutory, regulatory and organisational requirements
- Lead the year-end close process and preparation of statutory accounts for all entities under the direction of Finance Director
- Oversee cash flow management, treasury operations, banking relationships and working capital controls
- Oversee VAT compliance across all entities, including review of returns and supporting documentation
- Ensure effective financial oversight of procurement, purchase order controls, and delegated authority arrangements
- Lead, develop and support the Finance Accountant, Accounts Executive and Accounts Assistant
The successful applicant will:
- Have significant demonstrable experience in finance, in a similar role, ideally within a multi-entity organisation, including knowledge of charity or not-for-profit accounting
- Be ACA, ACCA, CIMA (or equivalent) fully qualified
- Have experience preparing statutory accounts and managing external audits
- Have experience managing VAT, tax and regulatory reporting requirements
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Strategic IT Lead- Shape Technology Strategy, Innovation and Digital Future
Location:
Hybrid (2 days in Office) Leatherhead, Surrey
Salary:
£Competitive per annum plus benefits
Hours:
Part time, 22.5 hours
Contract:
Permanent
A New Opportunity to Shape SeeAbility's Digital Future
SeeAbility is looking for an exceptional Strategic IT Lead to shape our digital, technology, and data strategy at a pivotal time in our growth. This is a senior leadership role with real influence and visibility. Reporting to the Finance Director, you will help define how technology drives our mission and improves outcomes for the people we support.
Do you want to use technology to make a real difference in people’s lives?
Leading Strategy, Innovation and Digital Transformation
You will lead SeeAbility’s organisation‑wide approach to digital, data, and technology. Your work will ensure our systems and tools are modern, secure, and ready for the future.
You will be responsible for:
You will partner closely with:
Are you confident influencing senior leaders and shaping strategy at the highest level?
A Role for Visionary, People-Focused Leader
You are a forward‑thinking technology leader who brings clarity, energy, and strategic insight. You combine technical understanding with strong people and communication skills.
You bring experience in:
You excel at:
Do you thrive in environments where technology has the power to create social impact?
What You Will Bring:
We’re looking for someone who is:
Are you ready to lead meaningful change and shape a more digital, connected SeeAbility?
Why This Role Matters
This is a rare opportunity to lead an ambitious digital journey with:
If you want to lead our digital future — and help build a modern, resilient, user‑centred technology environment — we would love to hear from you.
Why Join Us as a Stategic IT Lead?
We don’t just offer jobs — we build careers and celebrate people.
Your Development & Appreciation
• Annual Excellence Awards – we celebrate your impact
• Long Service Awards – recognition every 5 years
• Development Discussions – your growth matters
• Leadership Development Academy – take your next step
Your Work-Life Balance
• 33 days holiday (pro-rata) (incl. bank holidays), rising to 41 days with long service
• Life events leave – time off when it matters most
• Organisational Sick Pay – 2 weeks after 6 months, up to 12 weeks over 3 years
• Buy or sell annual leave
• Enhanced Family-Friendly Pay + Paid Fertility Leave
• Carers Leave
Your Money Goes Further
• £500 monthly bonus draw – two lucky winners every month
• Blue Light Card + retail discounts & cashback
• Access to Tickets for Good
• Pay reviews + competitive rates
• Pension scheme with tools to plan your future
• Paid DBS & renewals
• Season ticket loans
• Advance Pay & Savings via Stream
Your Wellbeing Counts
• Cycle to Work scheme
• Life assurance – 2x annual salary
• 24/7 Employee Assistance Programme
• Free eye tests
• Discounted gym membership
• In-house Wellbeing Coach
Safeguarding and Promoting Welfare
SeeAbility is committed to safeguarding and promoting the welfare of the people we support. We expect all staff to uphold this commitment and have a strong understanding of their roles and responsibilities in safeguarding.
Safer Recruitment
As part of our safer recruitment procedures, we require the following checks for all successful applicants:
These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity
SeeAbility is committed to creating a diverse and inclusive workplace. We welcome applications from individuals of all identities, including those from underrepresented groups and those who have a disability or neurodivergent condition. We are please to confirm that we are a Disability Confident Employer.
We believe a diverse workforce drives innovation, creativity, and success. Everyone’s unique experiences and views are appreciated, and their opinion valued. We are happy to offer any reasonable adjustments to the recruitment process or the role itself to ensure a fair and equitable experience for all candidates.
In exceptional circumstances, the exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.
Our mission is to champion and deliver ambitious support and preventative services alongside people with learning disabilities, autism and sight loss,
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Product Lead – HOSTHub
(Operational Product Delivery)
Reports to: Operations Director (Head of Delivery)
Contract: 1.0 FTE (Temp to Perm)
Location: Remote (UK or International)
Role Purpose
The Product Lead – HOSTHub is responsible for identifying, prioritising, and resolving day-to-day product challenges across HOST’s digital platform.
HOSTHub serves as the operational backbone of the organisation, enabling delivery across finance, legal, partnerships, and hosted partner services. In this role, the Product Lead ensures the platform functions effectively in practice—by understanding user needs, surfacing issues early, and driving the design, prioritisation, and rapid delivery of solutions.
While contributing to the longer-term product vision in collaboration with the leadership team and development partners, the primary focus remains on operational product delivery. This includes managing fortnightly sprint cycles, maintaining a dynamic and prioritised backlog, and ensuring continuous alignment between user requirements, internal processes, and platform capabilities.
The role requires a highly hands-on individual who thrives at the intersection of users, internal teams, and developers, with the ability to translate real-world challenges into clear, actionable product decisions.
Core Responsibilities
1. Product Problem Identification and Prioritisation
Lead the ongoing identification of friction points, inefficiencies, and system gaps across HOSTHub use cases, including those impacting hosted partners, funders, and internal staff workflows.
Maintain a dynamic, prioritised backlog of product issues and enhancements, informed by user insight and operational impact.
Work closely with delivery teams across finance, legal, partnerships, and community support to understand how the platform performs in practice and where it falls short of user needs.
Translate operational challenges into clear, well-defined product requirements that are actionable for development teams.
Ensure prioritisation is driven by delivery urgency, risk exposure, and opportunities for efficiency, rather than abstract feature development.
2. Sprint Management and Delivery Execution
Own the end-to-end delivery of the product, managing fortnightly sprint cycles.
Set sprint priorities, create and refine tickets, and ensure all development work is well-scoped, logically sequenced, and ready for delivery.
Collaborate directly with development contractors to run sprint planning, stand-ups (where applicable), and sprint reviews.
Validate completed work against real user workflows before release to ensure quality and usability.
Maintain clear visibility of progress, risks, and dependencies, escalating blockers and trade-offs to the Operations Director as needed.
Provide bi-weekly sprint reports outlining delivered outcomes, outstanding issues, and upcoming priorities.
3. User Engagement and Feedback Loops
Establish continuous feedback loops with both internal users (staff teams) and external stakeholders (hosted partners and funders).
Conduct structured user conversations to understand how systems are used in practice, not just how they were designed to be used.
Validate proposed solutions with users prior to development where appropriate, ensuring alignment with real needs.
Ensure user insights consistently inform backlog prioritisation and shape sprint scope.
Maintain a clear view of user satisfaction grounded in qualitative feedback, not just survey-based metrics.
4. Cross-Team Operational Alignment
Act as the central point of coordination across product, delivery teams, and external developers.
Ensure HOSTHub effectively supports real operational workflows across key service areas, including Project Hosting, Hosted Grantmaking, and Capacity Building.
Partner closely with Finance, Legal, and Partnerships teams to align system functionality with compliance, contractual, and reporting requirements.
Identify and resolve misalignments between team processes and platform functionality, either by adapting the system or clarifying and standardising ways of working.
5. Development Oversight
Manage the day-to-day relationship with the development team, ensuring requirements are clear and issues are addressed promptly.
Ensure all development outputs are practical, functional, and aligned with real operational needs.
Avoid over-specification and unnecessary complexity, prioritising simple, implementable solutions.
Track defects, rework, and technical debt, incorporating them into sprint priorities where they have a meaningful operational impact.
6. Data, Workflow, and System Effectiveness
Ensure HOSTHub captures and delivers data that is accurate, actionable, and aligned with reporting requirements.
Identify and implement opportunities to automate key workflows, reducing manual effort across teams.
Partner with internal stakeholders to ensure system logic supports compliance and audit requirements in day-to-day operations.
Maintain clear, practical documentation of key workflows and system behaviours to support effective operational use.
7. Risk, Compliance, and System Integrity
Work closely with the Legal Lead and Operations Director to ensure product decisions do not introduce unmanaged risk.
Prioritise data protection, security, and system reliability as core product considerations.
Ensure compliance requirements, including data protection and financial controls, are embedded in how the platform operates in practice.
Take clear ownership of system incidents or failures, coordinating response and ensuring timely resolution and follow-through.
8. Contribution to Product Direction
Contribute to longer-term product thinking, including roadmap development and the ongoing evolution of the system.
Provide grounded input to strategy based on observed user behaviour, operational constraints, and delivery realities.
Ensure product direction remains focused on solutions that are practical, scalable, and genuinely valuable to users.
Key Relationships
Internal: Operations Director, Finance Team, Legal Lead, Partnerships Director, Community Support Team, Data Analyst, Training Lead.
External: Developers, technical providers, hosted partners, funders.
Performance Indicators
Reliable delivery against sprint commitments, with a clear connection to resolved operational issues.
Reduction in recurring user-reported problems across key workflows.
Demonstrable improvements in system usability and efficiency for internal teams and hosted partners.
A well-maintained backlog with clear, transparent prioritisation rationale.
Strong alignment between platform functionality and operational delivery needs.
Timely identification and effective resolution of system risks and critical defects.
Required Experience
5–8 years’ experience in hands-on product management or product delivery roles, with clear ownership of day-to-day execution.
Proven experience managing sprint cycles and working directly with developers to deliver iterative improvements.
Strong track record of identifying user needs and translating them into effective product solutions.
Experience working with complex operational systems involving multiple user groups and workflows.
Ability to operate effectively in environments with evolving and loosely defined requirements.
Comfortable working across technical and non-technical teams, acting as a practical bridge between them.
Familiarity with system integrations, workflow tools, and data-driven platforms (e.g. CRM systems, finance platforms automation tools)
Strong prioritisation skills, with the ability to balance urgency, impact, and feasibility.
Clear, structured communication style, enabling effective coordination and delivery clarity across teams.
We believe in the power of people to do extraordinary things. Our mission is to host the world's change-makers, enabling climate and social action.
The client requests no contact from agencies or media sales.