Director of fundraising and engagement jobs in Charing cross, greater london

About us

Royal Museums Greenwich is a collection of diverse historical sites. The sites are the National Maritime Museum, Cutty Sark, the Royal Observatory, and the Queen’s House. Each of these sites has a unique identity and a common purpose to serve our communities, through sharing our collections and expertise. We form a campus within the Maritime Greenwich World Heritage site, with supporting operations at the Prince Philip Maritime Collections Centre in Kidbrooke, the Brass Foundry in Woolwich, and administrative offices in Greenwich. We are a place to explore the sea, space, art and history, and our strategy ‘Charting Our Course’ puts people at the core of its success.

The Role

As one of two Finance Business Partners, the postholder is responsible for ensuring that Royal Museum Greenwich’s strategic ambitions are correctly planned for and that adequate financial resources are in place to achieve them.

Key elements of the role involve advising and supporting all staff with financial responsibilities to ensure that financial decisions are optimised and to keep relevant staff informed of key financial updates and changes, and to communicate any relevant changes to the rest of the Finance team.

Further core responsibilities include supporting assigned Heads of Departments and directors on all financial matters, advising on budgeting and forecasting, monitoring of actual results and ad hoc queries, and working as a team with the other Finance Business Partner, lead on the production of the monthly management accounts pack, ensuring timely and accurate reporting and incisive analysis and commentary.

The successful candidate will be a qualified accountant (CIMA, ACA, ACCA) with a demonstrable track record of working with non-finance managers to achieve high quality reporting, budgeting and forecasting, ideally within government bodies or heritage/cultural/charitable organisations. Excellent analytical skills, the ability to communicate financial concepts effectively to non-financial stakeholders and solve problems are also essential.

This is a permanent full-time in Band 3 - Senior Management. Core hours of work will be 36 per week, working Monday to Friday between the hours of 9am-5pm, although due to the nature of the work, some flexibility may be required.

Salary: £51,500 per annum

We encourage you to read the full job description/person specification before applying for this role.

Interviews are pencilled in for w/c Monday 12 January.

Benefits

We offer:

•    Generous pension scheme and life cover
•    25 days annual leave (rising to 30 after 1 year) plus bank holidays
•    40% discount in our cafés, 30% in our shops
•    Interest-free loans (travel, bike, gym, learning)
•    Free entry to exhibitions at partner museums and galleries
•    Flexible and hybrid working options
•    A culture that celebrates individuality, collaboration, and innovation

EDI

Diversity and inclusion are integral to our work at Royal Museums Greenwich, as we are a museum for everyone. We want to foster a spirit of inclusion, collaborative working, innovation, and valuing people as individuals whose lives have been shaped by different experiences. Therefore, we welcome applications from everyone.

We actively work with Disability Confident scheme and ask that you let us know if there are any reasonable adjustments you need or things you would like us to know during the interview process, which may include being provided with the interview questions in advance, requiring a step free interview space, that you are eye-contact avoidant, or having the interview questions in a written format or additional time in timed tests, interviews or other assessment activities.

We are looking for a dynamic and experienced programme manager who will oversee The Advice Workforce Development Fund (AWDF). AWDF is a collaborative programme dedicated to strengthening and sustaining the social welfare advice sector in London. The role will coordinate and run steering and advisory groups, and ‘task and finish’ groups, working with cross-sector stakeholders to enable the implementation of recent recommendations generated by research commissioned by the programme, and help with monitoring and evaluating the project and funded projects under this programme. The successful candidate will have strong project management skills, a commitment to social justice, and a track record of delivering impactful support to external partners.

The workforce development programme was created after working closely with a group of funders and advice sector representatives who are now steering group members. The programme has reached an exciting stage, as it transitions from a foundation-laying and research phase into more of a focus on influencing and implementation of the learning generated to date, while also maintaining and strengthening new and existing relationships. This role, with support from the Head of Sector Support and Grants and the CEO, will oversee the continued development and delivery of this exciting partnership into the longer-term. This role will also work closely with the Propel initiative under London Funders to ensure effective coordination of work is done at all levels.  

BACKGROUND

Ashiana started operating in 1989 and specialises in helping young women, aged 16 - 35 years, from South Asian, Middle Eastern & Iranian communities who are at risk of domestic violence and sexual violence.

OUR SERVICES

Ashiana runs three refuges with a total of 29 bed-spaces; specifically for women aged 16-35 fleeing forced marriage. This multi award winning project is the only service of its kind in the UK and is highly innovative in terms of addressing an area of significant need not met in other refuge provision. Within these refuges we designate a number of bedspaces for women with no recourse to public funds. We offer an advice and support service to women and girls who are experiencing VAWG (Violence against Women & Girls), enabling them to make informed decisions and exit abusive relationships. We provide counselling for women and girls affected by domestic violence and sexual violence. We also deliver an immigration service to women who have insecure immigration status with the aim to support them with access to specialist legal advice in order to resolve their immigration status. .. We deliver harmful practices training to professionals from the statutory and voluntary sector in addition to awareness raising workshops for women and girls in the community.

PRIMARY TASK

To be responsible, alongside the Management Committee, the Senior Management Team and other workers for the effective running of the Project, in accordance with Management Policy. Ensuring that it meets the needs of South Asian, Middle Eastern and Turkish women and girls who have been made homeless as a result of VAWG (Violence against Women & Girls). 

Please see the attached the full job description

Location: Remote, in the UK (mandatory to travel to London once a month, at own cost)

Line Manager: Executive Director

WHO WE ARE

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption.

Animal Equality UK’s current key campaigns include:

• Strengthening enforcement of animal protection laws
• Halting the expansion of Scotland’s salmon farming industry
• Achieving a ban on foie gras imports
• Securing species-specific slaughter legislation for fish
• Inspiring the public to eat plants, not animals

ABOUT THE ROLE

The Communications Coordinator will play a key role in shaping Animal Equality UK’s public voice. The postholder will ensure all outgoing content, both digital and print, aligns with our brand, values, and mission.

This role will lead on paid digital marketing and lead-generation activities to grow our supporter and donor base; oversee video production; manage website content; optimise organic and paid reach; support SEO strategy; and ensure consistent day-to-day engagement across our social media channels.

The successful candidate will work collaboratively across all UK departments, particularly Marketing and Campaigns, as well as with international colleagues, to maximise our impact for farmed animals.

ABOUT YOU

You are a detail-oriented and data-aware communicator who approaches your work with accuracy, care, and a strong focus on long-term financial impact for the organisation. You bring a creative eye for compelling storytelling, particularly through video and social content, and use this flair to proactively take ownership over your work, producing engaging, high-quality digital materials. You are solutions-focused and highly self-motivated, taking initiative to solve problems, respond swiftly to unfolding events, and share timely campaign updates, victories, and breaking news.

You excel in organisation and time management, balancing a varied and fast-paced workload while meeting deadlines and working independently when needed. Your strong written communication skills allow you to craft persuasive, clear, and compelling copy across platforms, always tailored to audience and context.

Collaboration comes naturally to you: you work cooperatively with colleagues across teams and international offices to achieve shared goals. You are driven, self-starting, and strategic in your approach, with a deep commitment to Animal Equality’s mission and the protection of farmed animals. Professionalism, adaptability, and discretion are essential to how you work. You actively seek constructive feedback and use it to continuously improve your work. You show autonomy, pride over your work, and a growth mindset that is focused on improving the world for farmed animals. 

You must have a minimum of three years’ experience in running paid ads on Meta and Google, with a proven ability to design and deliver content for successful lead generation and long-term fundraising. 

BENEFITS

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised Employee Assistance Programme (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

APPLY NOW

To read the full job description and apply, please visit our careers page.

Closing date: 5.00pm on Friday 9th January 2026

The interview process comprises a multiple-stage interview and skills test. The appointment process will run throughout December and January, with Animal Equality UK making an offer to the successful candidate shortly after.

Thank you for taking the time to explore the role of Marketing and Communications Manager at the Family Holiday Charity. We're here to help families facing some of life's toughest challenges to experience the anticipation, joy and impact of a break from the day to day. Can you help us spread the word?

This role is an important one to help us build brand and awareness around our mission and goals  - in simple terms, helping more families to get away and ensuring that every family has the chance to go on holiday.

At its heart, this role is about storytelling and our ability to tell stories that capture hearts and minds. Taking ownership of the full story capture and storytelling process, you'll use this output to help build our brand, fundraise and tell our advocacy story. What's new for us in this role is PR - it's just not something we've done before, so you'll build relationships, networks and opportunities with earned media. You'll work with talented fundraisers, partnership builders and operational delivery colleagues to ensure we're sharing a cohesive and coherent message that supports all our audience goals and targets. And you'll get to work with a talented Comms Officer who delivers on our social, email and web activities. 

This role is key to helping us make sure we're doing our best for families and putting our best foot forward every time. 

It's a varied and fast-paced role (Comms roles are, right!?) that means you'll be involved in planning, creating and managing activities, so you'll need to have some awesome planning skills and be good with interpersonal relationships.

We're a small but flexible team - just like our approach to work. This is a hybird role, and you'll need to come into the office periodically (but none of that performative days a week nonsense!).

It's vital that you're happy and confident in making your next career move, so let's take the time to chat if you'd like to!

Children & Partnerships Manager

We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.

Position: Children & Partnerships Manager

Location: Home-based with national travel

Salary: £32,000–£35,000 per annum

Hours: Full-time preferred (part-time considered)

Duration: 12-month fixed term (potential to extend)

Closing Date: Sunday 11th January 2026 at 11.59pm

About the role

As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.

Some of your key responsibilities will include:

• Mapping UK regions with high child poverty and low current engagement to identify priority areas.
• Developing and delivering a national strategy to grow the referral base.
• Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
• Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
• Representing the charity at events, networks and forums to raise awareness of our impact.
• Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
• Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.

About you

We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.

You will have the following essential skills and experience:

• Proven experience in partnership development, stakeholder engagement or network building
• Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
• Strong relationship building capabilities and persistence in reaching key decision makers.
• Ability to work independently, prioritise tasks and travel nationally when required.
• Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
• A collaborative approach and confidence working across teams to support shared goals.

It would be desirable if you also have:

• Experience working within or alongside schools or Local Authorities.
• Understanding of child poverty, early intervention and barriers to support.
• Knowledge of safeguarding and data protection principles.

About the charity

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Saferworld is recruiting a Country Manager, Afghanistan to lead our Afghanistan programme and shape the strategic direction of our work in line with Saferworld’s 10-year organisational strategy.

The post-holder will provide strong leadership and be responsible for the strategic steer based in our organisational strategy and rooted in partners’ collective visions for their societies. They will lead on partnership relations, resourcing efforts, providing financial oversight, managing staff, and reporting to donors. They will represent Saferworld in interactions with relevant authorities, donors, and other stakeholders in Afghanistan, South Asia, and globally. The post-holder will engage in cross-organisational information-sharing and lesson-learning on policy and strategy issues, and develop written analysis linking experiences and learning in Afghanistan to global trends and platforms.

This programme operates in a complex context. In this environment, effective leadership requires that the post-holder centres partners voices and views in planning for and managing a range of expected and unexpected risks. The post-holder will contribute to organisation-wide strategic planning, processes and discussions to advance thematic and operational priorities, methodological approaches and organisational development. This will specifically require developing new ways of working to ensure impactful change, linking programmes across different contexts and regions.

This role would suit a professional individual with solid current trade union knowledge, with excellent communication skills, with proven experience of implementing projects to diverse international and multi-cultural environments and fundraising in a global context. 

The Head of Union Building will lead a team at head office and work collaboratively with Union Building related staff in our regions to develop and deliver the ITF’s ambitious Union Building programme and its growth path. This includes the development, implementation and monitoring of strategies to ensure that Union Building portfolio and funding grows, and that Union Building projects achieve their agreed objectives and are coherently reported in line with TUSSO standards. The role will also contribute to the strategies required to fulfil the ITF’s overall objectives.

Due to the international aspects of the organisation’s work, a good working knowledge of another language would be an advantage. Proficient in using standard office equipment and other relevant software.

ITF offers a highly competitive defined benefit pension salary scheme, a flexible hybrid working model, enabling staff to work from home as well as the office, as well as the opportunity to work in a state-of-the-art modern office building in central London.

Salary: £47,117 FTE (pro rata £39,868 for 4 days / 0.8)
Contract: Fixed Term – 10 months, part-time (4 days per week – will consider 3 days)
Location: UK-based, hybrid (1/month in London office)
Closing date: ASAP - applications will be reviewed on a rolling basis
Benefits: Refreshing Fridays, paid sick leave, pension contribution, optional health insurance

We have a great opportunity for a Marketing Technology & Analytics Lead reporting to the Director of Communications and Marketing, working for a global human rights organisation that invests in the power of grassroots activism to advance justice, dignity, and equality. Their mission is to support those closest to the issues, believing that sustainable change comes from the ground up.

This is a fantastic opportunity for a data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. You’ll be joining a people-centric workplace that values respect, integrity, agility, sustainability, and inclusivity.

You will lead on data management, analytics, and digital infrastructure across marketing and fundraising platforms. You’ll act as the technical owner of the organisation’s website, donation platform, and email systems, ensuring seamless integration with Salesforce. You’ll also build dashboards, lead insight meetings, and provide actionable data to inform strategy and improve performance. This role offers significant learning potential across technical areas and broader communications projects.

To be successful as the Marketing Technology & Analytics Lead you will need:

• Experience in an equivalently technical marketing or analytics role
• Demonstrable experience with WordPress, Mailchimp, Google Analytics, and data visualisation tools
• Strong project management and stakeholder engagement skills

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2744HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

Chief Executive Officer - FoodCycle
Location: Vauxhall, London (flexible working; regular travel to Projects and for meeting with key stakeholders required)
Salary: circa £75,000
Contract: Permanent, full-time (35–37.5 hours per week)

Are you ready to lead FoodCycle through a period of consolidation and sustainable growth, protecting its volunteer-led, guest-centred model while building reliable income streams and scaling proven pilots?

About FoodCycle
FoodCycle is a national charity running volunteer-powered community dining projects that combine rescued surplus food, spare kitchen space and local volunteers to deliver free, hot, sociable three-course meals. Our work sits at the intersection of food-waste reduction, food-poverty relief and loneliness prevention. Nationally scaled but locally delivered, FoodCycle has grown rapidly, enjoys strong volunteer goodwill and is developing promising trading and schools pilots to strengthen sustainability.

As our next CEO you will:

• Shape strategy & impact - co-create and implement a clear 3–5 year strategy and a focused 12-month operational plan with measurable milestones.

• Stabilise leadership & culture - provide visible, warm and practical leadership across Projects; develop the senior team and protect volunteer trust.

• Secure financial sustainability - own the income strategy, diversify revenue across trusts, individual giving, corporate partnerships and trading, and present credible cashflow plans to the board.

• Build commercial & trading capacity - drive Manor House and other trading pilots towards viable, repeatable income models.

• Safeguard quality & risk - ensure robust safeguarding, food-safety and operational thresholds for opening new Projects.

• Raise profile & partnerships - act as FoodCycle’s principal ambassador to corporates, funders, local authorities and policy audiences.

Who you are

• A senior leader with experience stabilising and growing people-facing, delivery-focused organisations.

• Proven at generating income from multiple streams, with commercial fluency to develop simple trading models and convert corporate engagement into lasting partnerships.

• Financially literate - comfortable owning budgets, forecasting and discussing risk with trustees.

• Excellent at people and change management - able to build and motivate small national teams and large volunteer cohorts.

• Data-driven, curious and pragmatic - tests pilots, embeds what works and sets clear go/no-go criteria for scale.

• Values-driven and visible - passionate about food justice, guest dignity and volunteer leadership.

• Right to work in the UK and satisfactory DBS checks required.

Why FoodCycle?

• Lead a nationally recognised, volunteer-led movement tackling food waste, food poverty and social isolation.

• Play a pivotal role growing promising trading and schools pilots to create sustainable income.

• Work with an engaged Chair and committed board, and a small, passionate national team.

• Be part of a friendly, non-hierarchical culture where leaders are visible in Projects.

For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill at via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.

Closing date for applications: 9am, Monday 19th January 2026

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Key info
Closing date: Sunday 25th January 2026 at 23:59. 

Annual salary: £42,400

Hours: 37.5 hours per week (full time)

Contract length: 3 years initially, with contract extension subject to funding

Location: UK based, mainly remote with occasional in person work

The role

TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.

We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.

Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.

An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.

We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.

The Local Storytelling Exchange (the Exchange) exists to change the conversation about the ‘green transition’ in the UK. We tell the human stories of how everyday people, communities, and places are building fairer, greener futures, especially where narratives around climate action are more contested. Our place-based storytellers use community insights, journalistic expertise, and creative storytelling to shift narratives and humanise the transition.

About the role  

We are looking for a Digital Innovation Lead to position us at the cutting-edge of digital, locally based storytelling about the climate transition.

Part of this role will be overseeing our approach to social media. But more than that, the successful candidate will bring their know-how and entrepreneurial flair to help us reimagine our digital storytelling on the climate transition.

From TikTok to hyper-local Facebook groups, from AI-powered analysis to multimedia experimentation, you will help the Exchange build a digital game that’s contemporary, sector-leading, ethical and true to both our mission and our USP as locally rooted, authentic, people-led storytellers.

In depth technical expertise (for example, in the mechanics of video creation) is not essential. Knowing where to get it, how to use it - and what great looks like for an organisation like us - is.

The Digital Innovation Lead will deploy audience and platform insight, social listening, and restless creativity. They will ensure our digital storytelling has scale, reach and narrative-shaping impact in its own right, and as a complement and added dimension to our existing, sector-leading print, broadcast and online journalism.

We want someone who can work collaboratively to challenge our assumptions and try new things, while holding on to what makes the Exchange’s storytelling special: our authenticity and people-first approach.

Key responsibilities  

• Shape and deliver a digital innovation strategy that harnesses the Exchange’s USP and place-based focus to impactfully engage audiences, share stories, and measurably influence local narratives.

• Working with the Executive Director and Head of Programmes, secure partnerships and funding to put the strategy into practice – ranging from partnering with local influencers and campaign groups, to national media platforms, data platforms, or creative tech collaborators, and more.

• Lead experimentation with emerging tools – including AI, community insights, social listening tools, multimedia storytelling and audience analytics 

• Design systems for (digital) social listening and audience intelligence that build on our existing USP as a place-based, storyteller-led organisation.

• Build a roster of associate content creators so we can generate excellent content, quickly.

• Build digital confidence and capacity across the organisation and key external partners, mentoring colleagues and associates to use digital tools creatively and ethically.

• Ensure the Exchange uses technology ethically and responsibly in line with the Exchange’s mission.

• Balance working at pace under own initiative, with working collaboratively and supportively within a small, hybrid organisation.

 About you  

You are likely to be a creative digital communications and/or engagement specialist who combines vision and innovative spark with the determination to build networks, projects and partnerships to turn ideas into real world impact. You can bridge big picture strategic thinking and tracking the latest ideas, with practical application to prototype, test and learn fast.

You will have a strong instinct for what makes for brilliant content that has impact at scale, and how to get it seen. You will be audience, mission and impact-led, innovating around how best to reach people across platforms and wider engagement.  You will have a strategic mind, up-to-the-minute understanding of today’s information and digital environment, and a rich network of intelligence and contacts. You'll understand how digital content can complement ‘traditional’ journalism and be excited to combine these approaches in new ways as part of shaping local narratives across the country.

Whatever your background, you’ll be excited to join a journalism, narrative shaping and storytelling organisation with a strong reputation for “traditional” media impact, which is evolving that to also excel in the digital world.  You will be fascinated by how digital storytelling can be used brilliantly, within current and emerging information system and technological frontiers, to be a positive counterforce to misinformation and culture wars around climate action.

Position: Community Support Senior Officer x 3
Type: Full-time (35 hours a week), permanent
Location: Homebased (1 x with access to North West England, 1 x with access to East Midlands and 1 x with access to West Midlands). Must have access to a car with clean driving licence
Salary: £33,044* per annum plus excellent benefits
Salary Band and Job Family: Band 2, Charity

*you’ll start at our entry point salary of £ 33,044 per annum, increasing to £35,109 after 6 months service and satisfactory performance and to £37,174 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Please note, you must have access to car with a clean driving licence for this role.

Join us as a Community Support Senior Officer and make a real difference!

In this pivotal role, you’ll provide high-quality support to volunteers, volunteer managers, and service providers across our community networks. You’ll help ensure enquiries are resolved promptly, guide volunteers through their journey, and work collaboratively to maintain well-governed, compliant groups that meet local needs. If you’re passionate about empowering volunteers, skilled in communication and planning, and eager to contribute to positive change for people affected by MS, we’d love to hear from you.

Closing date for applications: 9:00 on Monday 5 January 2026

We anticipate interviews will take place week commencing 12th January 2026.

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

The role of the People Partner is to work in partnership with directors and their managers, supporting and influencing the delivery of People Team services (including employees and volunteers), particularly in relation to people management. You will provide HR coaching and consulting that delivers People and Culture best practice and commercially focused HR/People advice.

You will proactively support leaders and managers to develop forward planning and good management practice with a focus on increased staff engagement and good performance from all staff. The People Partners will be expected to drive initiatives that not only attract top talent but also foster a culture where employees feel valued, engaged, and inspired by our unique Employee Value Proposition (EVP).

You will also help raise knowledge, capabilities and confidence of managers and support and drive initiatives and projects that add value to the area and are in line with the overall values of The Children’s Trust.

This role is not open to sponsorship.

Staff benefits include shuttle bus, and more… Read more below.

Role Requirements

• Work closely with the Senior Organisational Change Manager and the other People Partners to ensure that all employees, volunteers and trustees are supported and treated fairly
• Support the Senior Organisational Change Manager in ensuring that the People Team achieves its wider organisational goals
• Promote a positive, inclusive workplace that values diversity and supports the wellbeing of employees, volunteer and trustees
• Assist in the streamlining and automation of processes to improve operational efficiency
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
• Provide expert advice and support on employee relations matters, including performance management, conduct and conflict resolution
• Manage disciplinary, grievance and attendance issues
• Support managers in navigating sickness management procedures, ensuring fair and consistent application of policies while prioritising employee well-being and a smooth return-to-work process, including conducting return-to-work interviews
• Work with the People Team Reward & People Insights Manager to analyse and support with the preparation of the annual Gender Pay Reporting and action planning.
• You will support with the development of the HR System / implementation and assist with any changes to HR processes linked to the system changes.
• You will be responsible for managing SelectHR (including OH) and all People Partnering responsibilities linked to the systems.

Interview Date: To be confirmed.

Terms and Conditions

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.