Director of impact and innovation jobs
Position: Head of Service Development
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely 
Salary: £65,118 per annum plus excellent benefits  
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on introducing a bold, exciting new operating model and structure to improve our services and support to help everyone affected by MS.
We’re making it easier for people who use our services to find and connect to the support they need. And we're looking at ways to make our support more accessible and personalised to meet people’s individual needs, no matter where they are on their MS journey.
We’re creating services that are flexible so that, when someone's circumstance changes, we’ll change too. As demand for our services grows, we’ll always be ready to support everyone who needs our help.
Our new structure and our new ways of working will bring all of these services together under one delivery model launching next year. We're creating a new virtual support hub to bring together everything our community needs to manage their MS or support and care for someone living with MS.
Our Services Development team are responsible for: UK-wide service development and experience design, community development
Our Head of Service Development will be:
- leading the development and continuous improvement of our UK-wide and community-based services, ensuring they are inclusive, accessible, and aligned with organisational strategy. And also working alongside our Digital Services Product Manager on all of our digital services.
 - overseeing the full-service development lifecycle, using evidence to drive continuous improvement and ensuring that lived experience is embedded into design.
 - ensuring that our new or improved services are operationally viable. Supporting our Fundraising to ensure that new services are funded.
 - Developing and managing our service development roadmap.
 - With the Director of Service Development, acting as an organisational lead for coproduction / lived experience. Driving best practice and upskilling in coproduction and lived experience involvement and participation across the organisation.
 
We’re looking for:
- significant experience of leading coproduction and service experience design, and ability to support others to deliver these activities.
 - ability to lead organisational discussions and be an authoritative champion based on subject expertise (for coproduction, service development and innovation).
 - experience of effectively implementing change and improvement across an organisation, and ability to drive continuous improvement across a department.
 - experience of leading service development and managing the service lifecycle (including horizon scanning, research, coproduction, piloting and using monitoring and evaluation data to make improvements), ideally in a health or third sector setting.
 - substantial experience of people management, in a team of similar size or complexity. Demonstrable ability to lead, manage and support others to deliver high-quality results.
 - Proven experience in policy implementation, compliance and risk governance (and with an understanding of Safeguarding and demonstratable experience implementing Safeguarding policies).
 
Closing date for applications: 9:00 on Friday 7 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
 - More annual leave entitlement, based on length of employment
 - Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
 - Flexible working options
 
Caring for you and your family
- Generous sick pay entitlement
 - More sick pay entitlement, based on length of employment
 - Opportunity to buy and sell annual leave in each calendar year
 - Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
 - Enhanced leave for new parents
 - Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
 - Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
 - 10 days paid disability leave a year, pro-rata for part-time
 - 10 days paid carers’ leave a year, pro-rata for part-time
 - Cycle to work scheme
 - Death in service scheme
 - New family-friendly benefits, including paid leave:
	
- In the event of miscarriage or still birth
 - To support fertility treatments
 - For antenatal appointments for both parents
 
 
Thinking about your finances
- Enhanced salary sacrifice pension scheme
 - Discounted season ticket loan and interest-free emergency loans
 - Give as you earn to support other charities of your choice before tax
 - New employee portal including lifestyle savings vouchers and personal wellbeing
 
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
 - Yearly internal apprenticeship opportunities
 - New, modern offices that embrace working together both in-person and remotely
 - Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
 - Active and supportive internal employee networking groups for collaboration and peer support
 - 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
 - 2 days paid leave a year for volunteering with other charities during normal
 
Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Head of Major Gifts
Kingston University
£60,966 plus excellent benefits
Full-time, permanent
Hybrid/ Kingston upon Thames
Are you a collaborative and dynamic fundraising leader ready to shape the future of philanthropy in higher education?
Kingston University is seeking an exceptional individual to lead their major gifts programme as part of their ambitious Development, Alumni Relations and Engagement (DARE) team. With a global alumni community of over 270,000 and a bold three-year strategy in place, this is a unique opportunity to drive transformational giving and make a lasting impact on student success, research innovation, and community engagement.
About the Role
As Head of Major Gifts, you’ll lead a strategic fundraising programme to grow annual income from £450,000 to £1m+ over three years. You’ll manage a high-performing team, build a robust prospect pipeline, and personally steward a portfolio of high-net-worth donors. Reporting to the Director of DARE, you’ll work closely with senior university leadership to align fundraising with Kingston’s visionary Town House Strategy.
This is a high-impact leadership role where your expertise will elevate major and transformational giving, diversify income streams, and embed a culture of philanthropy across the University.
About You
You’re a motivated and entrepreneurial fundraising professional with:
- A proven track record of securing six-figure+ gifts
 - Experience leading successful fundraising teams and programmes
 - Outstanding relationship-building skills with senior stakeholders
 - Strategic vision and the ability to align fundraising with institutional priorities
Ideally, you’ll bring experience from the higher education or charitable sector and be passionate about the power of philanthropy to transform lives.
This is your chance to be part of a forward-thinking institution where your work will directly contribute to student outcomes, research excellence, and long-term sustainability.
Benefits include: - Generous holiday entitlement of 35 days (from entry at all levels), in addition to bank holidays
 - Three ‘meeting free’ weeks each year to create space for reflection and time to plan for the period ahead
 - Flexible working – we can consider and accommodate various work patterns
 - Family-friendly policies that support the needs of our employees
 - Exceptional professional development opportunities
 
Key Details
- Location: Kingston upon Thames (Hybrid working, 2–3 days/week on campus)
 - Closing Date: 9am on 20 November 2025
 - Interview Date: 3 December in person
 
How to apply?
Please share a copy of your profile or CV with Philippa at Charity People as the first step.
About Demos
Demos is a highly respected cross-party think tank with a unique approach to making policy to solve our long term problems. Building on nearly 30 years of creativity, ideas and impact, Demos’s mission is to upgrade democracy: rebuilding the relationship between citizen and state. Our work explores the elements of a ‘New Deal’, in which power is devolved, citizens participate in policy making, and together as a nation we find answers to the challenges of our century.
About Waves
Demos is leading the largest trial of digital democracy in Britain.
Trust in politics and politicians is in crisis. Only 24% of people trust politicians to make decisions in the best interests of the country. Polarisation is increasing. At the same time, people want to be involved in the public policy decisions that affect them.
Waves is a €1 million project trialling new technology in local democracy, launched to bring people together to tackle contentious local issues and strengthen trust in local government. Thousands of local people will have the opportunity to shape local government policy on an issue affecting their area.
New AI-powered technology is intended to make it easier, cheaper and quicker for participants to have their say, identify areas of consensus, discuss difficult issues and work through trade-offs together.
We are working in partnership with two trailblazing councils who are both embracing the opportunity to put the public at the heart of their policy making. The trial will begin in the London Borough of Camden to co-develop an approach to adult social care. The trial will then move on to South Staffordshire District Council as they develop an inclusive engagement process to prepare for their next local plan. The partners will also support a further 25 councils to observe and learn from the process so that they too can use the tools in the future.
About the role
We are looking for an experienced programme manager who can steer Waves from now until it completes in December 2026.
You would be joining the programme at a pivotal time as we move from the ‘set-up’ and ‘co-design’ phases of the first 6-months, to the start of the first of our two trials running sequentially over the next 11 months, before moving to a final ‘impact phase’ of dissemination of our toolkits, technology and learning in the final 6 months.
Programme management of Waves means ensuring that the whole project stays on track – on time and on budget – throughout its delivery. There are 5 partners, a number of suppliers and many moving parts, so it is critical that we find someone who can work across the whole programme, anticipating who needs to do what and by when, and ensuring that the programme is delivered successfully so we can draw learnings from it to share widely across the local government, democracy, and tech sectors.
It is worth bearing in mind that Waves is a ‘test and learn’ trial of a new deliberative democratic process using existing and new technology. Therefore, the team is committed to learning from the project and being comfortable with the uncertainty of not knowing exactly what the outcomes are going to be.
What you'll need to be sucessful
The types of knowledge, skills and experience we are looking for are below. We welcome a range of applications which include at least some of these attributes.
- Demonstrable experience managing an equivalent programme in terms of complexity, scale and partners with a solid understanding of project management methods.
 - Understanding and commitment to the mission of the programme – motivated to tackle issues of low trust in democracy among UK citizens with digital democratic platforms and deliberative processes a crucial part of the solution.
 - Team management, interpersonal and communication skills – ability to lead and motivate a team with diverse skills and priorities to deliver a programme of great complexity and uncertainty, including fostering collaboration and trust, managing conflicts, maintaining transparency and empowering different partners to perform effectively.
 - Strong strategic thinking and decision-making skills – the ability to align activities with overall programme objectives, making informed decisions based on programme lead and partner inputs and, where possible, data and analysis, and drive the programme towards successful outcomes.
 - Ability to identify potential risks, develop mitigation strategies and manage issues that may arise during the programme lifecycle – ideally in an innovation context, one working with diverse partners with different ways of working or when using technology/ conducting trials with the public.
 - An interest in, and comfort working with, innovative technologies that utilise AI and collect data, as well as an understanding of the risks and sensitivities surrounding the use of AI, among the public and within the public sector.
 - Experience of owning and managing a large-scale budget, conducting calculations when there are changes from the plan, and maintaining clear and robust tracking of expenditure to ensure financial accountability.
 - Demonstrable ability to adapt to changing circumstances, solve problems creatively and maintain momentum and energy during challenging situations.
 - Highly collaborative, with a commitment to teamwork and inclusivity.
 
Application and selection process
To apply, please provide the following through our application form:
- an anonymised CV (with any references to your name and personal details removed)
 - answers to four screening questions (up to 250 words each)
 - a completed copy of our diversity monitoring form (optional)
 
All applications will be evaluated and graded anonymously to minimise bias in our screening process.
Questions?
If you have any further questions or aren’t sure if the role is right for you, please feel free to reach out to us and we would be happy to answer any queries.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Role purpose
We are seeking an organised, data-driven, and creative Senior Individual Giving Officer to support the delivery of high-quality fundraising campaigns that inspire new and existing supporters to give. You will play a key role in developing excellent supporter and stewardship journeys that encourage repeat gifts and maximise supporter lifetime value.
You will be responsible for planning and delivering engaging direct marketing campaigns across print, digital and email channels, with a particular focus on one-off appeals, regular donations, and incentivised giving products.
Working closely with the Marketing & Campaigns Manager and Marketing & Communications Officer, you will develop audience-led supporter journeys, compelling fundraising copy, and test-and-learn approaches to build lasting supporter relationships and grow income for Southampton Hospitals Charity. You will also support budgeting and performance reporting, analysing campaign results to inform and optimise future activity.
Key tasks and responsibilities
Campaign development and delivery
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Work with the Campaigns & Marketing Manager to plan and deliver a calendar of direct marketing campaigns across print, email, and digital, focused on income generation and donor retention.
 
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Work with the Marketing and Communications Officer to develop compelling, supporter-centred fundraising copy for appeals, donation forms, landing pages, emails, and stewardship content.
 
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Coordinate campaign production, from creative briefing to print and fulfilment, working with suppliers, designers, and mailing house partners as needed.
 
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Lead on campaign timelines and ensure activity is delivered on time and within budget.
 
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Work with colleagues across the charity to gather impactful case studies and project updates for use in donor communications.
 
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Manage and maintain campaign collateral such as templates, thank-you letters, and welcome packs, ensuring brand and message consistency.
 
Supporter journeys & stewardship
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Develop and implement supporter journeys for new and existing individual givers, ensuring timely and relevant follow-ups to donations.
 
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Identify opportunities to improve retention and upgrade rates through targeted communications and segmentation.
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Ensure all donor touchpoints (e.g. donation forms, thank-you pages, emails) provide an excellent experience.
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Collaborate with the Fundraising and Operation teams to ensure donor communications align with wider charity messaging.
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Support fundraising campaigns with tailored communications for regular givers, lottery players, payroll givers, and one-off donors.
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Provide outstanding donor stewardship to foster repeat support and promote additional giving opportunities, including legacy gifts.
 
Data & insight
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Work closely with Database & Insights Officer to segment data and analyse results to inform and feed into longer-term strategic plans to maximise donor lifetime value.
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Regularly track and report on KPIs such as response rate, income, ROI, and donor retention.
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Lead on A/B testing within appeals and digital communications, using results to optimise future campaigns.
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Maintain accurate supporter data and adhere to GDPR, PECR, and fundraising best practices.
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
 
Collaboration & compliance
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Act as a liaison between fundraising and marketing to ensure coordinated and effective campaigns.
 
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Ensure all fundraising materials follow brand guidelines and ethical fundraising codes.
 
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Maintain up-to-date knowledge of fundraising regulations and ensure full compliance with data protection laws, safeguarding donor confidentiality at all times.
 
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Stay up to date with trends in individual giving and apply learning to test new ideas and improve performance.
 
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Where needed, provide cover or collaborative support for Marketing and Communications Officer during periods of annual leave.
 
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Actively engage in personal development and contribute to team learning, innovation, and the sharing of best practices.
 
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Support the charity’s strategic direction by contributing to a culture of high performance and continuous improvement.
 
Person specification
Knowledge and experience
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Experience working in the charity or healthcare sector
 
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An understanding of Individual Giving practices and techniques
 
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Experience delivering multi-channel fundraising or direct marketing campaigns
 
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Familiarity with direct debit, regular giving or payroll giving programmes
 
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Excellent copywriting and editing skills for fundraising appeals
 
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Experience using CRM systems and data segmentation (Beacon preferred)
 
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Ability to manage external suppliers, designers and/or printers
 
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Understanding of GDPR, Fundraising Regulator guidance, and supporter consent
 
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Proficiency in Microsoft Office and online marketing platforms (e.g. Mailchimp, Google Analytics)
 
Skills, abilities, and behaviours
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Strong written and verbal communication skills with excellent attention to detail
 
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Ability to manage multiple projects with competing deadlines
 
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Highly numerate with the ability to analyse large data to optimise future campaigns
 
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Strong organisational skills with a proactive, problem-solving approach
 
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Ability to work independently and as part of a close-knit team
 
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Comfortable working collaboratively across departments
 
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Empathy and understanding of supporter motivations and behaviour
 
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Commitment to the values and goals of Southampton Hospitals Charit
 
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
Women in Prison’s Project Workers deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending. The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women in the community of Greater Manchester.
Key Responsibility Areas:
- Provide high-quality, trauma-responsive support to women in contact with, or at risk of contact with the criminal justice system.
 - Monitor case management systems to ensure accurate and timely data recording, aligning with contract KPIs and WIP policies.
 - Develop and maintain effective partnerships with statutory and voluntary sector services to ensure coordinated, multi-agency support for women.
 - Contribute to organisational development and personal growth through innovation, self-care, and professional learning.
 
For the full job description, please download the recruitment pack.
The client requests no contact from agencies or media sales.
Location: Remote with travel across the UK.
About the role
It’s an exciting and important time for our charity as we work to help more people out of homelessness and poverty as part of an ambitious strategy.
The newly created role of Federation Development Lead will sit within the Partnerships and Federation Development directorate, to support the delivery of key charity and federation-wide objectives, as part of our mission to empower people affected by homelessness and poverty to change their lives for the better while using our voice to achieve social change.
The principal responsibility will be to support our ambition to become a best practice national body, responsible for leading on and supporting the development of key projects within Emmaus UK and the wider federation.
This will include providing leadership to support Emmaus communities across the UK to prepare and respond to the introduction of the Supported Housing (Regulatory Oversight) Act, you will require an understanding and commitment to best practice and legislative requirements related to the provision of supported housing, with the ability to translate regulatory requirements into user friendly support, training, guidance and policies and procedures
The role will also provide a critical role in the implementation and delivery of Emmaus UK’s ambitious plans to seek registration as a provider of social housing. You will provide the project management and technical skills required to support the successful delivery of the application process, ensuring that risk and regulatory requirements are considered and acted upon at each stage, maintaining strong communication with key stakeholders externally and across the federation.
As the Federation Development Lead, you will have the opportunity to make a significant impact on the growth and development of the Emmaus movement within the UK, contributing to a culture of continuous improvement, and supporting the overall success of the federation. Your role will involve supporting the development and delivery of strategic plans, programme design and implementation, stakeholder management, and continuous evaluation and improvement of developed initiatives.
Working with the Director of Partnerships and Federation Development and wider Senior Leadership Team, the role will be central to the delivery of strategic objectives related to the development of the movement.
About Emmaus UK
We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
Emmaus is a unique, secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work in a social enterprise and a sense of belonging.
There are currently over 30 Emmaus communities across the UK, stretching from Glasgow to Dover and Norfolk to South Wales. Collectively the Emmaus federation supports more than 1,000 people with experience of homelessness.
How To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us. The email address is in the Application Pack with applications needing to be submitted by 9am on Thursday 13th November 2025.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Thursday 27th November 2025. Second interviews to be held on Friday 5th December 2025.
If you would like to arrange an informal discussion about the role, please email us. Email address can be found in the Application Pack.
The client requests no contact from agencies or media sales.
The Churchill Fellowship:
The Churchill Fellowship is a unique programme that empowers UK citizens to discover new solutions from around the world to tackle some of the most pressing challenges facing communities in the UK. Each year, we fund over 100 Fellows to explore innovative ideas, best practices, and cutting-edge projects anywhere in the world that relate to the issues they care about most.
Purpose of the role:
The Head of Fellowship is responsible for the delivery of the Churchill Fellowship’s annual Fellowship Programme, overseeing all stages from pre-application support, through selection and award, to Fellows’ global learning. The role ensures processes are inclusive, transparent, and of the highest quality, embedding equity, diversity, inclusion, and safeguarding at every stage.
Working closely with the Fellowship Director and senior leadership, the postholder supports applicants and Fellows with guidance and feedback, strengthens the Fellowship model, ensures it runs smoothly and effectively.
Key Responsibilities
Delivery of Fellowship Programme:
- Lead on and manage the full Fellowship selection process, from pre-application to final award, ensuring alignment with TCF’s EDI values and strategic priorities.
 - Continuously review and improve application and selection process, documentation, and candidate guidance.
 - Provide clear, constructive feedback to applicants at all stages of the selection process.
 
Overseas Learning:
- Oversee the support provided to Fellows during their overseas learning, working closely with the Fellowship Manager to ensure guidance and resources meet individual needs.
 - Authorise Fellowship grant payments for overseas learning, ensuring compliance with Fellowship model guidelines and organisational policies.
 
 
Collaboration and Engagement
- Contribute to the design of new Fellowship programmes, led by the Engagement team, and lead on operationalising these programmes during the application cycle.
 - Continue to develop your own knowledge to ensure applicants and Fellows receive high-quality support and guidance throughout the process.
 - Work closely with internal teams to ensure seamless delivery of the Fellowship programme.
 - Represent TCF at Fellow-led and other relevant sector events as appropriate.
 
 
Safeguarding, EDI, and Fellowship Model
- Act as a member of the Designated Safeguarding Team, ensuring compliance and best practice.
 - Lead on embedding EDI principles throughout the Fellowship model, working with the Chief Executive, Head of Activate and People and Culture Manager to ensure that accessibility, fairness and inclusivity are built into every stage of the process.
 - Work with the Fellowship Director to continually enhance the candidate and panellist experience.
 - Partner with the Salesforce team to ensure systems and processes support the successful programme delivery.
 - Stay informed of sector trends, research, and innovative and equitable approaches to supporting individuals to learn and grow, applying learning to TCF’s work.
 - Work with the Fellowship Manager and team to ensure risk assessments, insurance and safety plans for Fellows’ travel and events are proportionate, meet best practice and are compliant.
 - Maintain awareness of global and societal trends that may impact Fellows’ safety and/or the design of the Fellowship model.
 
Leadership and Team Management
- Line manage the Fellowship Manager and Fellowship Officer, supporting their development and performance in delivering team and organisational objectives.
 - Work closely with the Fellowship Director and Head of Activate to foster an inclusive, collaborative, and supportive team culture, encouraging innovation, reflective practice and shared learning.
 
General
- Ensure all Fellowship programme activity complies with organisational policies, safeguarding requirements, GDPR, and data protection standards.
 - Contribute to organisational initiatives and cross-team projects, supporting the wider strategic goals of The Churchill Fellowship.
 - This role may occasionally require working outside standard hours, to support Fellowship interviews, events, or external engagements.
 - Undertake other reasonable duties as required to support the effective running of the Fellowship programme and the organisation.
 
 
Person Specification
Qualifications
- Degree level or equivalent transferable skills
 
Skills & Experience
- Proven leadership and line management experience, ideally in a fellowship scholarship, or education programme.
 - Track record of developing individuals and teams, recognising diverse needs, and tailoring support accordingly.
 - Strong experience in programme delivery and continuous improvement.
 - Good knowledge of challenges and opportunities relating to international travel and learning. Desirable
 - Excellent understanding of safeguarding practices with experience embedding policies operationally.
 - Strong analytical skills with the ability to assess individual applications, progress, and outcomes to inform improvements. Desirable
 - Strong IT skills, including high levels of proficiency in all aspects of Microsoft Office (especially Excel).
 - Experience using and interacting with Salesforce or similar CRM systems.
 - Strong interpersonal, influencing, and communication skills, with the ability to engage confidently with diverse stakeholders.
 - Demonstrated commitment to equity, diversity, and inclusion, with practical experience embedding these principles in programmes.
 - Excellent organisational and prioritisation skills, able to manage high volumes of work and multiple deadlines effectively.
 
Personality Characteristics
- Empathetic and supportive, with a focus on nurturing individual potential.
 - Genuine alignment with the values and ethos of the Churchill Fellowship.
 - A great team player with a pro-active, confident, and positive approach and the ability to contribute to a culture of collaborative working.
 - The ability to work with good humour, tact, and diplomacy and to maintain confidentiality.
 - Resilient, adaptable and able to work effectively under pressure.
 - Attention to detail with a high degree of accuracy.
 - Proactive and able to work well independently as well as collaboratively.
 - Passionate about learning, development, and supporting others to achieve impact.
 
 
About our charity: Join us to support people-led change across the UK
We run the Churchill Fellowships, a unique programme that supports UK citizens to find new solutions worldwide for today’s most pressing challenges.
Every year we fund over 100 new Fellows to discover the latest ideas and best practice in any practical issue they care passionately about, anywhere in the world. The topics they explore cover every aspect of society and are often informed by their own lived experience. They meet leading practitioners, encounter cutting-edge projects, and gather their findings in a published report. Then we help them to turn their ideas into action and inspire change in their communities and professions across the UK.
Fellows tell us that their Fellowship is life-changing, for themselves and for those who benefit from their global learning. These are dedicated and practical individuals with a strong vision of the change they want to see, the knowledge to progress it and the drive to make it happen. As a result, their impact is felt throughout the UK, and many go on to be leaders in their fields.
Our unique approach has created a community of thousands of highly effective changemakers working on the frontlines of today’s key issues. At the heart of all this is a simple but enduring concept: we are empowering individuals to learn from the world and transform lives across the UK.
Working for The Churchill Fellowship
Detailed package, benefits, and wellbeing package:
- Salary - £55,000.00 per annum (5 days per week/36.5 hours)
 - Hybrid working policy (4-6 days per month in the office)
 - 5 weeks holiday a year, with additional paid leave when the office closes over the Christmas Break
 - 1-week paid leave for volunteering (pro rata for part-time staff)
 - Non-contributory pension scheme with 10% employer contribution
 - Enhanced maternity, paternity and adoption leave and pay.
 - Employee Assistance programme
 
- Life assurance
 - Bike purchase salary sacrifice scheme (Cycle2Work)
 
Standard working hours are 36.5 hours a week, 9.30am until 5.00pm, Monday to Thursday and from 9.30am until 4.00pm on Friday, including a paid lunch break of one hour.
We have embraced the benefits of working from home and at the same time, we value the contribution of face-to-face contact in building teamwork, collaborating with your colleagues, exchanging ideas and know-how, and for work efficiency. We therefore operate a hybrid working policy, where staff can work from home if they wish, however everyone is required to work in the office for a minimum of 4 to 6 days a month with Tuesdays as the core day for regular whole team meetings and Thursday as an additional core day for Senior Leaders.
 
Note: unfortunately, we are not currently in a position to offer sponsorship for visas and all applicants will need to have, and be able to prove, the right to work in the UK.
How to apply
Please use your CV and cover letter as an opportunity to tell us a bit more about who you are as a person. We want to understand how you as an individual are going to be a great fit for this role.
We will be scheduling first round interviews as candidates apply, we will then complete a round of second interviews with a shortlist of candidates once the advertising has closed, with the view to appointing the role as soon as possible after that.
Equity, diversity and inclusion are core to the values and ethos of the charity’s work across all activities. The Churchill Fellowship is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures, and experiences. Our office accommodation is accessible throughout.
The client requests no contact from agencies or media sales.
Chiltern Foodbank is a dynamic nonprofit organization dedicated to alleviating hunger within the Chiltern area. With a proud history of driving social change and a passionate team behind us, including over 80 volunteers, we’re now seeking a visionary Chief Executive Officer to lead us into our next phase of development.
The charity was founded fourteen years ago by local churches and community groups in Chesham. Over time, thanks to volunteers and partners, the Charity has extended its coverage and now has distribution centres in Chesham, Wendover, Prestwood and Chalfont St. Peter.
The Role
As CEO, you will be the driving force behind our strategic direction, operational excellence, and public profile. You’ll work closely with the Board of Trustees, to ensure that our mission is delivered with integrity, innovation, and measurable impact.
Key Responsibilities will include:
- Leading the development and execution of the charity’s strategic plan
 - Ensuring high operational standards and compliance with the Trussell licence model.
 - Building strong relationships with partners and the wider community
 - Inspiring and empowering a talented team (including two part-time staff and a large team of volunteers) to achieve organisational goals
 - Acting as a compelling ambassador for the charity’s work and values to the wider community
 
What We’re Looking For
We are looking for proven leadership experience at a senior level, ideally within the charity or nonprofit sector. The ideal applicant will have strong strategic thinking and financial acumen, exceptional communication and stakeholder engagement skills, a deep commitment to social impact within the local community as well as experience of working with Boards and navigating governance structures.
Why Join Us?
This role provides an opportunity to
· Make a tangible difference to people’s lives within the local community.
- Lead a passionate team of staff and volunteers
 - Shape the future of a respected charity
 - Enjoy a supportive, inclusive, and values-driven culture
 
The client requests no contact from agencies or media sales.
Closing Date: 11 November 2025
Interviews:  Week commencing 17 November 2025
Location: Hybrid working with multi-site working 
across both Hospice sites, Selly Park and Erdington 
Hours:  37.5 hours per week
Salary:  £37,627 - £41,363 per annum
DBS Requirement:  Basic Check
Are you a visionary events professional who thrives on creativity, connection, and community? Do you want your work to make a real difference in people’s lives?
Birmingham Hospice is seeking an Events Manager to lead our talented team in delivering unforgettable experiences that raise vital funds and celebrate the compassionate care we provide across Birmingham.
At Birmingham Hospice, we’re united by a powerful mission:
To ensure everyone in our community can access the care of their choice at the end of life. 
We’re a values-driven charity where people come first – whether it’s our patients, supporters, or colleagues. With exciting growth plans ahead, now is the perfect time to join us and shape the future of fundraising events in a role that blends purpose with professional development.
About the Role
As Events Manager, you’ll be at the heart of our fundraising strategy – leading a passionate team to deliver a diverse and engaging calendar of events that:
· Captivate our community
· Raise essential income
· Elevate our public profile
From flagship fundraising events to bespoke challenge experiences, you’ll bring innovation and strategic thinking to every project. You’ll work closely with the Senior Fundraising Project Manager to grow our events portfolio and explore new opportunities for income generation and supporter engagement.
What you will bring:
We’re looking for someone who is:
· Experienced in managing successful fundraising or mass participation events
· Driven by targets and thrives on exceeding expectations
· Inspirational in leading and motivating teams
· Creative in developing new ideas and opportunities
· Skilled in stakeholder engagement and relationship building
Why Birmingham Hospice?
· Be part of a supportive, inclusive values-driven, charity where your ideas are valued
· Enjoy a generous benefit package
· Make a real difference in people’s lives
To find out more about this exciting opportunity, please visit the jobs portal on our website.
A UK driver’s licence, business insurance cover, and access to a car for work purposes is essential to this role.
Apply now and lead events that truly matter.
The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.
We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


                    The client requests no contact from agencies or media sales.
The Jobs, Education and Training (JET) team works with young people facing homelessness to support them into meaningful and appropriate employment, training opportunities, apprenticeships, volunteering, and education. As part of our delivery, we have developed a weekly ESOL group for young people looking to improve their spoken English, many of whom are young refugees and asylum seekers. Your role would involve the planning, preparation and delivery of these non-formal education sessions as well as delivering wider 1:1 JET casework. While you will work with all young people in the service, this role will focus on developing our JET delivery for young refugees, asylum seekers and those with English as a second language. You will also spend approximately 1 day per week helping us to deliver our core day-centre service.
- Permanent, full-time role in the Youth Work Team
 - Salary: £31,200-£34,736
 - Deadline to apply: 9am Monday 24 November
 
The client requests no contact from agencies or media sales.
Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £66,000
Contract Type: Permanent
Campaign Closes: 11th November 2025
First Stage Interviews: 17th & 19th November 2025
Second Stage Interviews: 24th November 2025
Make-A-Wish UK is entering a bold new chapter. With an ambitious five-year strategy to scale the number of wishes we grant and reach every eligible child, we’re looking for a visionary leader to help us tell our story like never before.
As our Head of Brand, Communications & Entertainment, you’ll play a pivotal role in shaping how the nation sees, hears, and connects with Make-A-Wish UK. You’ll lead a talented team of creatives, communicators, and digital experts to build a brand that inspires action, deepens engagement, and drives transformational impact.
This is more than a communications role, it’s a chance to lead a movement. You’ll develop and deliver a powerful brand and communications strategy, forge high-impact partnerships with media and entertainment leaders, and ensure our message resonates across every channel and audience. From internal culture to national campaigns, your leadership will help us reach more children, faster.
We’re looking for someone who brings strategic vision, creative flair, and an understanding of how to lead change and embed new delivery models. If you’re passionate about storytelling, brand building, and making a real difference in children’s lives, we’d love to hear from you.
Core Purpose
This leadership role is part of the Make-A-Wish UK Extended Leadership Team (ExLT) and is responsible for shaping and driving Make-A-Wish UK’s brand, communications and entertainment strategy. Ensuring the charity is powerfully positioned in the hearts and minds of the public as an organisation to support and donate to.
 
Leading a team of expert communications, content and digital specialists, the role will champion a strategic and scalable approach to brand, content, and communications. It will ensure our messaging cuts through across all internal and external touchpoints, consistently reflecting our mission to grant a wish for every eligible child.
 
The Head of Brand, Communications and Entertainment will also oversee the strategic development of key entertainment relationships, including celebrity talent, influencers, media partners, and broadcasters, to amplify our brand presence and support wider organisational objectives.
As a key member of the ExLT, this role will collaborate across departments to strengthen Make-A-Wish UK’s profile, build meaningful connections with stakeholders, and inspire audiences to engage with and support our cause.
Essential Criteria
- Proven experience (5+ years) within senior level brand role including Head of Department or communications/strategy roles, ideally within the charity or not for profit sector.
 - Demonstrated success in developing and delivering integrated communications strategies that drive awareness, engagement, and support.
 - Proven experience leading organisations through change and successfully embedding new delivery models to improve impact, efficiency, or engagement
 - Knowledge of how to develop a consistent brand voice and style.
 - Ability to conduct market research, competitive analyses and research on potential target audiences.
 - Strong understanding of digital communications, including social media, email marketing, and website content strategy.
 - Experience managing crisis communications and safeguarding organisational reputation.
 - Understanding of how marketing strategies relate to charity and income targets.
 - Expertise in project management and ensuring teams meet timeline and budget objectives
 - Demonstrable experience of leading and managing high-performing teams.
 - Strong leadership and people management skills, with the ability to inspire, coach, and develop others.
 - Ability to pivot between project details and big-picture goals.
 - Strategic thinker with the ability to translate insights and data into actionable plans
 - Collaborative mentality and openness to work with different stakeholders, internally & externally.
 - Analytical mindset well-versed in quickly spotting trends
 - Exceptional stakeholder management experience and proven track record of working strategically with media, influencers, and entertainment partners to amplify brand messaging.
 - Ability to manage competing priorities in a fast-paced environment, demonstrating flexibility and resilience.
 - Strong understanding of the charity sector and Make-A-Wish’s mission.
 - Proficiency in analytics and data-driven decision making.
 - Excellent networking and relationship building skills to meet strategic objectives
 
Key Responsibilities
Brand Leadership
- Lead the development and implementation of Make-A-Wish UK’s brand strategy, ensuring it reflects our mission, values, and commitment to children and families.
 - Act as brand guardian, maintaining consistency and integrity across all communications and channels, and ensuring alignment with Make-A-Wish International guidelines.
 - Use audience insights and market trends to evolve brand positioning, ensuring it remains relevant, compelling, and inclusive.
 - Champion brand understanding across the organisation, enabling teams, volunteers, and partners to represent Make-A-Wish UK authentically and effectively.
 - Identify and cultivate strategic relationships with media and brand partners, that amplify brand visibility and engagement. Leverage these collaborations to enhance brand equity, reach new audiences, and support long-term brand development goals.
 
Communications Strategy
- Develop and deliver a communications strategy that builds public awareness, deepens understanding of our mission, and inspires support.
 - Lead the creation of impactful campaigns and storytelling that highlight the transformative power of a wish and the voices of children, families, and supporters.
 - Lead on providing expert guidance to teams on integrated communications planning and execution, ensuring alignment across all public-facing activity.
 - Manage crisis communications, safeguarding the charity’s reputation and ensuring clear, compassionate responses.
 - Lead the development of a scalable and strategic framework for the delivery of organisational campaigns including service delivery, volunteering, fundraising and internal communications.
 - Lead the development and implementation of a cohesive internal communications strategy and framework that fosters alignment, engagement, and a strong organisational culture
 
Entertainment & Talent Engagement
- Strategically manage relationships with entertainment partners, influencers, and public figures to amplify our message and support wish granting, fundraising, and events.
 - Oversee entertainment-related activity, working with the team to develop consistent processes and high standards of engagement.
 - Support the Talent Manager to cultivate new strategic partnerships with agencies and representatives to expand opportunities and increase visibility, ensuring alignment with our values and goals.
 
Digital & Media Engagement
- Lead the charity’s digital communications strategy, ensuring a vibrant, engaging presence across all platforms.
 - Oversee the integration of digital marketing to support fundraising, awareness, and community building,
 - Build and maintain relationships with media outlets, influencers, and partners to maximise positive exposure and advocacy.
 
Team Leadership & Collaboration
- Provide inspiring leadership and development for the Brand, Communications & Entertainment team, fostering a collaborative, inclusive, and high-performing culture.
 - Support and role-model cross-functional collaboration, ensuring communications activity aligns with organisational priorities and supports other teams effectively.
 - Represent Brand, Communication and Entertainment at the Extended Leadership Team (ExLT), contributing to cross-charity strategy, insight sharing and project delivery.
 - Represent Make-A-Wish UK and nurture key relationships as required.
 
Measurement & Insight
- Work with the Head of Insights and Innovation to develop and apply insights to inform strategic planning.
 - Define and track key performance indicators to assess the effectiveness of brand and communications activity, presenting to the senior Leadership Team and Board as required.
 - Capture and report on data and learnings, embedding continuous improvement and sharing best practice across the organisation.
 
Together, we create joy, happiness and magical memories through life-changing wishes for children with critical illnesses.
The client requests no contact from agencies or media sales.
We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter. Based in North Kensington, the Dalgarno Trust is a lifeline for many of its 6000+ local residents living in one of the most underserved and diverse areas within the Royal Borough of Kensington and Chelsea. As the only community centre in the neighbourhood, it tackles long standing community needs, from health inequalities to digital exclusion, vibrant youth programmes, a busy weekly foodbank, and inclusive wellbeing initiatives. The CEO will play a pivotal role in shaping the future of this anchor institution, driving strategic growth while remaining deeply connected to the needs and lived experiences of the community.
This is an opportunity to lead a charity where you not only have direct visibility of the impact, you will also have multiple opportunities to be involved with making a real change to the lives of others. The CEO will be responsible for steering the organisation’s strategic direction, building sustainable income streams, and strengthening partnerships across the public, private, and voluntary sectors. With oversight of a dynamic workforce, including full-time, part-time, sessional staff, and volunteers, the CEO will ensure high quality service delivery, encourage innovation, and foster a resilient, inclusive culture. As the public face of the Dalgarno Trust, they will represent the charity in borough-wide forums, advocate for policy change, and amplify the voices of all its beneficiaries.
Dalgarno Trust is committed to building a team that reflects the diversity of the community it serves and developing a workplace where everyone feels a sense of belonging and can thrive. We welcome applications from candidates of all backgrounds, identities, and lived experiences. We actively encourage individuals who have a passion for equity and a strong ability to oversee and manage the multiple elements of a thriving and busy community centre where one day is never the same as the next.
Key Responsibilities
Strategic Leadership & Governance
- Work with the Board of Trustees to set and deliver the charity’s vision, mission, and strategic priorities.
 - Provide clear, evidence-based advice and recommendations to the Board, ensuring effective governance and compliance with legal and regulatory requirements.
 - Position the charity as a recognised leader in tackling inequality and poverty in the borough, particularly the North Kensington area.
 - Maintain financial oversight taking a strategic approach to managing Dalgarno Trust’s finances in a sustainable way – ensuring adequate reserves are maintained.
 - Ensure effective short, medium, and long-term financial planning is in place throughout the different levels of the organisation. Provide effective scrutiny by working with Dalgarno Trust’s accountants and finance personnel.
 
Income Generation & Fundraising
- Lead a sustainable income generation strategy, including accessing trust and foundation fundraising, corporate sponsorships, statutory grants, and social enterprise opportunities.
 - Build and maintain relationships with funders and donors to maximise opportunities for growth and diversification of income.
 - Ensure effective financial management, monitoring, and reporting of a c.£750k annual budget.
 
Partnerships & Place-Leadership
- Develop and maintain partnerships with voluntary, public, and private sector organisations to aid joint delivery of services.
 - Represent the Dalgarno Trust in local strategic forums, influencing public policy and service design to reflect community needs.
 - Strengthen the charity’s role as an anchor organisation and hub for community activity and leadership.
 
Please see the job description attachment for further responsibilities. If you would like to have an informal discussion with the CEO about Dalgarno Trust and the role, please get in touch with Esma Dukali via email refer to JD PDF for contact details.
Applicants are invited to submit an up-to-date CV and a supporting letter (maximum 1500 words) explaining how they meet the requirements outlined in the Person Specification within the job description. Please note: only applications that follow these instructions exactly will be considered. Interviews are expected to be held on 27th November.
A safe and happy Community Centre for the people of North Kensington, London



                    The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales. Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care - especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes 1-to-1 support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practice Manager will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive.
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and provide strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. They will work with subject matter experts to develop trauma-informed approaches, toolkits and resources into everyday service delivery – based on the needs of kinship carers and their families.
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma-informed approaches in complex services. You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
Key responsibilities include:
- Developing and leading Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example, using Dr Karen Treisman’s approach).
 - Leading the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
 - Supporting organisational development to embed trauma-informed values in practice, culture, policy, and leadership, working with our Head of People and Culture.
 - Developing reflective practice approach to support managers to staff and volunteer resilience particularly across services. This could include a ‘train the trainer’ approach.
 - Auditing current practices and recommend systems and processes to support trauma-informed service delivery.
 - Developing and delivering capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
 - Working collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
 - Providing and leading expert input into the trauma-informed design and delivery of Kinship Connected, Kinship Reach, Advice Service and other 1-to-1 support programmes.
 - Guiding frontline delivery staff to adopt trauma-informed practice, including the use of strengths-based approaches and flexible, family-led planning.
 - Representing Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
 - Full list of responsibilities in the the job pack below.
 
Essential knowledge, abilities, skills and experience includes:
- A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
 - Experience working with kinship carers or in adoption and fostering sector.
 - Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
 - Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
 - Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
 
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
How to apply
Please apply via Charity Job with your CV and you will also be asked to answer 5 short questions in place of a cover letter.
- Application deadline: 12pm, Friday 7 November 2025
 - First interview: w/c 17 November 2025
 
Kinship reserves the right to close applications early on receipt of sufficient applications. Apply early!
                Some tips for your application:
•	Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly. 
•	Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
•	Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience. 
•	Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do. 
            
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
                                


                    The client requests no contact from agencies or media sales.
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Contract type: Permanent
Hours: Full time: 37.5 hours per week
Salary: £50,000 - £55,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Wednesday 19 November 2025
Telephone interviews will be held on 25 or 26 November 2025
In-person interviews will be held in Peterborough week commencing 1 December 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Kidney disease already affects ten per cent of the UK population – and it's growing. Now more than ever, it's vital that we're able to drive awareness and understanding of the condition and move forward in our mission to end kidney disease.
With a newly refreshed strategy and ambitious plans for the future, we are now looking for a head of digital marketing. The successful candidate will be joining the charity at an exciting time of growth, and a significant part of this new role will be to take the lead on developing and building our ability to meet the needs of supporters, grow our audience-base and enable strong and responsive relationships.
We want to strengthen our connections with people and make them feel genuinely part of a movement and community working to transform kidney health, raise awareness and drive positive change. As a charity, our digital and data-driven approaches to building new audiences whilst stewarding and nurturing those connections is more important than ever and the head of digital marketing will be key to that growth.
You will have significant experience in a digital leadership role within a charity or values-led organisation, with a proven track record of delivering digital transformation or major digital projects. In addition, you will be a skilled leader with the ability to lead, develop and motivate a multi-disciplinary team to achieve high standards.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Digital Marketing Manager, Head of Digital, Digital Transformation Manager, Head of Marketing and Communications, Senior Digital Marketing Manager, Director of Digital Marketing, Head of Digital Strategy, Digital Engagement Manager, Marketing and Digital Manager, Head of Online Marketing, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-224 704
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
National Operations Manager — Face-to-Face Fundraising
Company: Zen Fundraising
Location: National (UK) – Hybrid, with regular travel
Salary: £55,000 base + On Target Earnings up to £90,000
About Zen Fundraising
At Zen Fundraising, we’re redefining what it means to inspire generosity. We’re a face-to-face fundraising agency with a difference — built on transparency, creativity and a belief that people perform their best when they feel purpose-driven and supported.
We partner with some of the UK’s most impactful charities to deliver high-quality ethical fundraising campaigns that put donor experience and fundraiser wellbeing at the centre.
As we expand nationally, we’re seeking a National Operations Manager who can help shape the next chapter of our growth.
The Role
As National Operations Manager, you’ll be responsible for leading and scaling our direct face-to-face fundraising operations across multiple UK regions.
This is a senior leadership role within a fast-growing, start-up style environment — ideal for someone who thrives on autonomy, innovation and results.
You’ll take ownership of:
- Day-to-day performance delivery
 - Regional leadership development
 - Campaign planning and operational excellence
 
You’ll also play a pivotal role in strategy — working closely with the directors to ensure Zen Fundraising achieves ambitious growth and quality targets.
Key Responsibilities
- Performance Leadership: Drive performance across multiple regional teams to ensure campaign KPIs, quality standards and client expectations are exceeded.
 - Regional Development: Build, coach and mentor Regional Managers and Team Leaders to create a culture of accountability, motivation and continuous improvement.
 - Operational Strategy: Work with senior leadership to design and implement scalable operational processes, performance frameworks and best practices for new and existing campaigns.
 - Start-Up Growth: Take a hands-on role in launching new regions, recruiting key staff, setting up logistics and embedding Zen’s culture and systems.
 - Client & Stakeholder Management: Partner with charity clients to align campaign delivery with fundraising goals, providing transparent reporting and performance insights.
 - Data-Driven Decision Making: Analyse performance data to identify trends, opportunities and areas for improvement across teams and regions.
 - Culture & Values: Uphold Zen’s commitment to ethical fundraising, positive team culture and exceptional donor experience.
 
About You
You’re a self-starter with the confidence and capability to take ownership of national operations in a dynamic, fast-paced environment.
You’re entrepreneurial, resourceful and comfortable wearing many hats as we scale.
You’ll bring:
- Proven experience in face-to-face fundraising operations, ideally in a national or senior regional management role.
 - Demonstrable success in building, leading and scaling teams across multiple regions.
 - A track record of driving performance, meeting ambitious KPIs and delivering operational excellence.
 - Start-up or growth-stage experience — you thrive in environments where you can build structure, systems and culture from the ground up.
 - Strong leadership and communication skills with the ability to inspire and influence.
 - Analytical mindset with the ability to interpret data and act decisively.
 - A full UK driving licence and willingness to travel regularly across the UK.
 
What We Offer
- £55,000 base salary
 - On-target earnings up to £90,000 (performance-based bonuses)
 - Flexible hybrid working
 - Opportunity to shape the national operations of a fast-growing agency
 - Ongoing professional development and leadership coaching
 - A values-driven culture that prioritises wellbeing, growth and purpose
 
How to Apply
If you’re ready to lead, build and make an impact — we’d love to hear from you.