Director of marketing and communications jobs in middlesbrough, north yorkshire

The eoa exists to grow and strengthen employee ownership as a force for powering fairer livelihoods, stronger businesses, and a more resilient economy. With 800+ member businesses and a community of thousands of employee owners, we are the national voice for employee ownership in the UK.

Our refreshed strategy is focused on accelerating impact through people powered growth. We’re here to make employee ownership a mainstream business model choice—by expanding the sector, setting the standard for excellence, and building a connected, values-led ecosystem. We do this through sharp insight, high-impact advocacy, and a thriving member experience.

For founders and business owners exploring employee ownership, or for leaders and managers building Great EO businesses, the eoa offers tools, knowledge, experience and connection. We facilitate powerful peer learning, codify what works, and champion the stories that inspire others to choose EO.

Together with our members, we’re creating the conditions for employee ownership to thrive—seizing the political, cultural, and digital opportunities ahead. and this is where you come in.

As Director of Partnerships and Growth, you’ll be the driving force behind the eoa’s external influence and reach. you’ll lead our advocacy and external affairs strategy, build meaningful partnerships, and deliver powerful events programmes that accelerate adoption of Great EO. You’ll also shape the narrative—ensuring our insights, policy recommendations and thought leadership land with impact.

This is a high-profile, senior leadership role at a pivotal time for the EO community. It calls for someone with a track record in advocacy or external affairs, strong commercial acumen, and the ability to lead high-performing teams. It also needs a big-picture thinker - someone who can champion EO, influence change, and help us build a more inclusive, resilient economy.

If you’re excited about the opportunity to grow an economy that puts people at the heart of business, we’d love to hear from you.

Role Details

At the heart of this Director of Parnterships & Growth role is the opportunity to shape the external environment for employee ownership, champion the voice of our members, and lead high-impact strategies that grow both our reach and the sector itself.

You’ll lead on policy, advocacy, external affairs and events—crafting compelling narratives, building powerful partnerships, and delivering programmes that drive commercial sustainability and sector-wide change.

From shaping relationships with key stakeholders and securing strategic sponsorships, to overseeing the delivery of thought leadership, content, and events, you’ll ensure that the eoa is not just part of the national conversation—but leading it.

Your ability to influence, convene, and inspire will be critical to removing barriers to employee ownership and unlocking the potential of our £1.7m organisation to deliver even greater impact.

Join us on this exciting journey where your leadership will shape policy, grow influence, and contribute to our mission of unlocking the potential of people, businesses, and the economy through employee ownership.

This role is remote, however regular travel to our HQ in Brough and across the UK is expected.

Key Responsibilities

• Lead external affairs, collaborating with stakeholders to shape policy, advocacy and best practice that removes barriers and expands EO.
• Establish relationships and secure commercial partnerships and sponsorships, generating revenue to support advocacy, events, and sector growth initiatives.
• Engage key stakeholders to co-produce content that positively influence EO practice and policy and amplify the eoa’s voice in public affairs.
• Oversee delivery of an effective content strategy that delivers our commercial objectives and positions the eoa as the leading EO authority.
• Oversee events programmes, ensuring they drive knowledge-sharing, sector development, and commercial sustainability.
• Represent the eoa at industry forums, policy roundtables, and public affairs events, championing the employee ownership model.
• Collaborate with the Director of Membership & Operations to align advocacy efforts with member needs and engagement.
• Lead and develop high-performing teams, fostering innovation and delivering measurable impact across advocacy, policy, event activities.

Success in this role

Success in this role means having a positive impact on the growth rate, influence and adoption of great EO across the employee ownership sector. Strengthening and expanding stakeholder relationships, driving advocacy impact and securing commercial sustainability through a diverse mix of sponsorships, partnerships will also be indicators of success.

Key outcomes for the role

• Growth of the employee ownership sector. Measured by increased number of EO businesses, heightened sector awareness
• Strengthened corporate engagement. Measured by growth in strategic partnerships, corporate and government engagement
• Strong Commercial Sustainability. Measured by increased sponsorship revenue, secured long-term commercial partnerships
• Increased policy influence. Measured by policy recommendations adopted, increased government engagement
• Enhanced sector insight and intelligence. Measured by utilisation of high-quality data and insights for regular sector related content outputs.
• Development and adoption of best practice. Measured by creation, adoption and promotion of best practice across the EO network.
• Successful events programmes. Measured by iIncreased participation, sponsorship growth, positive feedback.

About you

• Proven expertise in advocacy, public affairs, or policy leadership, ideally within a business, trade body, or membership association.
• Strong stakeholder engagement skills, with experience influencing government, media, and corporate partners.
• Demonstrated ability to drive sectoral or policy change, leading successful advocacy initiatives.
• Strong commercial acumen, with experience in sponsorship acquisition, revenue generation, and developing financially sustainable initiatives.
• Exceptional strategic communication and storytelling skills, able to engage and mobilise diverse audiences.
• Experience in event programme development, ensuring high engagement and sector impact.
• Passion for employee ownership and economic models that promote shared prosperity.
• Innovative, creative, and proactive in problem-solving and strategy execution.
• A confident and transparent leader who fosters collaboration and inclusivity through teamwork.
• Self-aware with emotional intelligence, resilience, and integrity.

Role Summary

• Contract: Permanent
• Hours: Full time, 37.5 hours per week
• Location: Remote, with regular travel to eoa offices and national events
• Salary & Benefits: £65,000 p/a + 7% Pensions. 30 Days leave + Bank Holidays.
• Reports to: CEO
• Management: TBC

ARMA (UK) is the professional association for research management in the UK. We represent research leaders, managers and administrators, offering professional development and opportunities to build networks, knowledge and skills.

We are looking for a Conference and Major Events Manager to lead on the delivery of our successful annual conference and other major events.

The role includes, but is not limited to, project management, budgeting and financial management, marketing and promotion, sponsorship and exhibition sales/ coordination, venue selection and contracting, supplier management, speaker liaison, abstract management and delegate administration.

This role will work closely with our Head of Membership Engagement, the chair of Conference and Conference Working Group to deliver an excellent programme and outstanding delegate experience. The role holder is also responsible for managing the relationship with our appointed Professional Conference Organiser (PCO).

For full details about this role, our work and the skills required please refer to our role profile.

About this role

At SPANA, we support a network of global partners working through both a short- term small grants and long- term programmes – known as our Senior Partners. Senior Partners represent key strategic investments in our mission to enhance working animal welfare. These programmes are established country offices, each led by dedicated Country Directors who oversee the implementation of our work. Our initiatives in these regions reflect a commitment to delivering holistic programming across a range of interventions to improve the welfare of working animals. 

As Programme Manager you will lead our critical relationships and day to day activities with SPANA Senior Partners in overseas country offices delivering our international programmes. You will be responsible for managing activities across SPANA’s international programme work including budget reporting, grant making and management as well as procurement. You are a key part of SPANA’s Global Programs Department (GPD) team and report to the Senior Programmes Manager.

For full details including a person specification please see the job descriptiom. 

Contract, location & salary

This is a full-time (34.5 hours per week) permanent role working remotely with regular attendance in our London office. The salary is approximately £40k per annumb subject to skills and experience. 

Deadline & how to apply

Please see the job description for full information including details on how to apply. The deadline for applications is 23:59 BST on Sunday 18 May 2025. 

Candidates must have the right to work in the UK.

Sepsis Research, FEAT is a dynamic and ambitious charity dedicated to combating sepsis through awareness, innovative research, and community support. Founded in 2013 by a sepsis survivor, Sepsis Research FEAT is dedicated to combating sepsis through awareness, innovative research, and community support. The charity funds world-leading research to improve sepsis outcomes, runs public awareness campaigns, and engages with patients, carers, and healthcare professionals. Recent achievements include identifying top research priorities with the James Lind Alliance and delivering educational initiatives across the UK. Their vision is to #stopsepsisnow and make significant strides against this 'hidden killer'. We are currently seeking a visionary and strategic leader to join our team as CEO (Freelance), with the goal of scaling our operations and increasing our annual turnover from £300k to £1M by 2030.

Key Responsibilities:

· Advocacy and Representation: Act as the public face of the charity, representing its interests at events, in the media, and with policymakers.

· Strategic Leadership: Develop and implement a comprehensive growth strategy to achieve the charity's financial goals.

· Fundraising and Development: Lead fundraising initiatives, including donor engagement, grant applications, and corporate partnerships.

· Financial Management: Oversee the charity's financial health, ensuring effective budgeting, financial planning, and reporting.

· Team Management: Inspire, mentor, and manage a dedicated team of staff and volunteers, fostering a positive and productive work environment.

· Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including donors, partners, and the community.

· Operational Oversight: Ensure the efficient and effective operation of the charity, including program delivery, compliance, and risk management.

Qualifications and Experience:

· Proven experience in a senior leadership role, preferably within the non-profit sector.

· Demonstrated success in fundraising and revenue generation.

· Strong financial acumen and experience in financial management.

· Excellent communication and interpersonal skills.

· Ability to think strategically and drive organizational growth.

· Passion for the charity's mission and values.

Personal Attributes:

· Visionary and strategic thinker

· Inspirational and motivational leader

· Strong ethical standards and integrity

· Collaborative and team-oriented

· Resilient and adaptable

Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.

To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.

This exciting role is responsible for delivering income from a range of donors and prospects, with a focus on trusts and foundations, lottery and statutory sources, as well as HNWI. We are looking for an ambitious and strategic fundraiser with a proven track record of raising significant funds from charitable trusts and foundations, lottery and statutory sources as well as HNWI, who, alongside our existing team, will help to grow and develop this area of fundraising for the Macular Society. The post holder will have a proven eye for detail, an analytical nature, first class relationship management skills and a flair for writing successful applications.

In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list. 

We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.

We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for Scotland.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  Scotland. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in Scotland.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the Scotland.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual in order to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Scotland — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the Northern England region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across Northern England. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the Northern England region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across Northern England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Northern England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South West region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South West region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South West Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for the South East and London region.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  London and the South East region. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in the South East and London region.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the South East and London Region of England.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across London and South East England — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Development Manager

Are you a passionate and skilled land and property professional with a heart for serving older Christians? We are seeking a Development Manager to play a key role in expanding and strengthening our mission to provide compassionate, faith-based care. This is a unique opportunity to make a tangible difference in the lives of our residents while working alongside a dedicated and motivated team.

We are looking for a Development Manager who will be instrumental in driving our vision forward, identifying new land and acquisition opportunities, and ensuring the highest standards of development and innovation.

As a Development Manager, you will be responsible for leading on strategic development projects, forging key partnerships, and ensuring our growth and renewal programme moves forward in alignment with our mission.

If you are a dynamic and experienced land and property professional with a strong background in acquisitions, planning, project management, and a heart for Christian service, we invite you to apply now.

Responsibilities:

• Lead and manage strategic development projects from inception to completion.
• Identify and develop new opportunities for growth and expansion.
• Work collaboratively with key stakeholders .
• Manage budgets effectively and ensure financial sustainability of development initiatives.
• Prepare reports and provide updates to senior management and trustees.

Skills/Experience:

• Strong leadership and strategic thinking skills.
• Proven experience in land acquisition, development project management, or a similar role.
• Ability to communicate effectively with a wide range of stakeholders.
• Strong financial acumen and experience in managing development budgets.
• A proactive and innovative approach .
• IT proficient, including Microsoft Office Suite.
• Ability to work under pressure and manage multiple priorities.

Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours:

Full-time, 40 hours per week.

Benefits:

• Salary: £54,000 per annum
• Remote working
• 5 Weeks' paid holiday per year as well as bank and public holidays
• On-going training and support
• Team events
• Pension scheme
• Care Friends referral 
• Medicash
• Perkbox – including an Employee assistance programme.
• Long-standing service rewards
• Birthday rewards

— What our staff say about us: “It is a friendly and welcoming place to work.” —

We are committed to having a diverse leadership team and encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are currently underrepresented at the senior management level.

Closing date: 23rd May 2025 – However, this vacancy may close sooner if sufficient applications are received, so please apply as soon as possible if interested.

Are you a focused individual with an analytical mindset, seeking new challenges where you can showcase your expertise as an experienced Technical Business Analyst?

If so, we invite you to apply to this unique opportunity and become a vital part of our team. Make a difference in a growing healthcare organisation and help us enhance the client journey for over 110,000 clients annually.

�� Location:  Hybrid/remote (expectation to travel to key national sites as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £53,608.48 - £58,969.32 dependant on experience

What is a Technical Business Analyst?

As a Technical Business Analyst, you will lead the analysis, design, prioritisation, and implementation of process and technical changes to enhance business operations and services. Your role involves identifying improvement opportunities, leveraging technology (including automation), defining costs and benefits, and establishing success metrics. You will manage DDaT-enabled process improvements.

Your objective is to enhance the client journey, from small pathway changes to large technical projects and process improvements. You’ll collaborate closely with Product Owners, Project Managers, Business Intelligence, IT, Digital teams, Governance, Contact Centre, Clinical colleagues, Clinical Safety, Learning & Development, Global Information Services, and other stakeholders, including board-level directors.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

• Identify and assess challenges or opportunities for improvement.
• Collaborate with healthcare colleagues to map workflows and ensure technology solutions meet clinical needs.
• Design systems that enhance client safety, experience, and satisfaction.
• Facilitate seamless integration of new solutions with existing clinical systems.
• Support staff in adopting new technologies through training and assistance.
• Define success metrics to track improvements in client pathways.
• Communicate between clinical staff, IT, and other teams to integrate new solutions.
• Collect and align business and user requirements for new systems.
• Document how new solutions will integrate with existing systems.
• Ensure new systems enhance patient experience and care delivery.
• Establish KPIs to measure the effectiveness of new systems.
• Evaluate risks and develop mitigation strategies.
• Use data-driven insights to prioritise features and deliver value.

What we’re looking for:

• An experienced Technical Business Analyst with a strong understanding of Agile principles and iterative approaches.
• Skilled in identifying, analysing, and communicating business problems.
• Utilise AI and automation for process enhancements.
• Lead process changes and support implementation.
• Strong risk management skills.
• Build and maintain effective stakeholder relationships.
• Apply strategic thinking with strong technical skills.
• Excellent communication and interpersonal abilities.
• Find simple solutions for complex issues.
• Expertise in all stages of the agile lifecycle.
• Present technical information clearly to non-IT staff.
• Understand digital trends, especially AI and automation.
• Willingness to work outside core hours (including weekends) and travel as needed.

Research Associate - National Youth Agency

Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week 
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst. 

You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.

We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.

You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences. 

This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.

Key responsibilities for this role will include:

• Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
• Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
• Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
• Analysing data from NYA programmes to support impact measurement.
• Promoting evidence-based practice across NYA and the wider youth sector.
• Communicating findings clearly through reports, briefings, and presentations.
• Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
• Responding to internal and external research enquiries.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences. 

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the

About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221126

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.