Director Of Operations And Deputy Ceo Jobs
About Reprieve
Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
Reprieve works with the most disenfranchised people in society, as it is in their cases that human rights are most swiftly jettisoned and the rule of law is cast aside. We seek to promote and protect the rights of those facing the death penalty around the world, and those who are the victims of extreme human rights abuses carried out in the name of “counterterrorism” or “national security”, with a focus on arbitrary detention, torture, and extrajudicial executions.
The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization.
About this role
The Interim Deputy Executive Director will join the brilliant senior leadership team at Reprieve to help build and lead the work of the organization, in particular working closely with one of our Joint Executive Directors while the other is on parental leave.
Reprieve is a human rights NGO founded in 1999 which uses strategic interventions (using the law, policy work and public advocacy) to end the use of the death penalty globally, and to end extreme human rights abuses carried out in the name of “counterterrorism” or “national security”.
The Interim Deputy Executive Director’s responsibilities will include managing senior staff at Reprieve, including the Directors of Casework, Advocacy and Policy, and working with the Joint Executive Director to oversee Reprieve’s Fundraising and Finances, its Governance and Board relationships, and its HR and Operations functions.
The ideal candidate will ideally have experience of leadership of a small to medium size human rights or similar charity, preferably with some international operations. They will have exceptionally strong management and people management skills, excellent judgment, proven ability to lead teams to achieve impact in their work, and an understanding of charity governance and finance issues.
Contract, location and salary
This is an interim, 12-month contract with the possibility of extension. This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 2 days per week from the London office and the rest of the week from home.
The salary is £80,000 per annum plus up to 5% employee matched pension contribution.
Full details and how to apply
Please see the JD and person specification for full details. Candidates should submit the application attached and on our website as a word document by 23:59 BST on 04 August, 2024. We anticipate holding first round, online interviews on 14, 15 and 16 August and second round, in-person interviews during week commencing 19 August.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are working in partnership with Age UK Birmingham, who empower people aged 50+ to live with dignity, respect, good health and wellbeing, and can access services, support to meet their needs. They support people across Birmingham, Sandwell and surrounding areas to enrich their lives and live independently.
They are seeking a new Head of Operations to join their senior management team, to build on the progress made by the charity over the last 5 years.
The new Head of Operations will lead the charity’s forward-facing operations, building on current strengths and identifying new opportunities. Partnership working with national Age UK and local stakeholders particularly in Health and NHS settings across the West Midlands and neighbouring Age UKs will also be a key focus.
You will have:
- Proven multi team leadership experience and the ability to manage and motivate staff and volunteers
- Well-developed communication and presentation skills both written and verbally
- The ability to understand and deal with complex documents and solve problems
- Skilled at prioritising conflicting demands, project management planning and development
- The ability to produce clear and concise reports and documents as required
- Experience in financial planning and managing budgets
The successful candidate will be responsible for the delivery of the Charity’s operational services, ensuring that they contribute to improving the lives of older people in Birmingham, Sandwell and surrounding areas in accordance with the strategic aims of the organisation.
You will ensure all services meet required financial and quality standards and comply with all contractual requirements.
The post-holder will work with the Chief Executive in identifying new business and service development opportunities as well as developing existing services to maximise the Charity’s reach and income and will fulfil the role of deputy to the Chief Executive as required.
For more information and a full job specification please contact Sandra Smith, Associate Director, Charisma Charity. Applications should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Closing date for applications: 28th July 2024
First interview date: 15th or 20th August
Second Interview date: 23rd August
Deputy Director, Development
Location: University of Manchester, John Owens Building, University of Manchester, Oxford Road, Manchester - Hybrid working
Salary: £75,000 - £90,000, dependent on experience
Contract: Permanent, Full Time
Are you a senior fundraiser looking for the next step in your career? Would you enjoy leading a large and truly outstanding team as we plan to launch our first major fundraising campaign in 2025? If so, we'd love to hear from you.
As Deputy Director, Development, you will lead the strategic planning and delivery for major giving, regular giving, supporter engagement and donor experience for the University of Manchester. A senior leader, you’ll agree ambitious objectives with your teams and individuals, support and inspire their achievement, and champion individual growth.
Reporting to the Director of Development & Alumni Relations and working at the most senior levels across the University, you will provide support and crucial strategic guidance to University leaders, academics, and colleagues.
Great things happen at The University of Manchester because of the work we do. It could be finding a new treatment for cancer, discovering a new wonder material like Nobel Prize winning graphene, providing a prestigious scholarship to an exceptional student, or influencing government policies to help the world’s poorest people. Your efforts will be instrumental in advancing our campaign which is the first of its kind in Manchester’s history and will expand on existing initiatives to amplify the University’s reach and impact.
The team here are passionate, fun, creative, and ambitious individuals who are dedicated to our work as well as to supporting each other. This is an opportunity to make an impact and take on new challenges, making your mark both at the University of Manchester and taking your career trajectory to the next level.
The University of Manchester is partnering with Erin Hall-Westfall and Joanna Logan of Constellate Global Talent on this search.
The closing date for this position is: midnight on Sunday 11 August 2024
Interested?
Please click the apply button to be taken to our website, here you can download the candidate pack and complete your application.
Contact details can also be found on this link if you wish to have a confidential discussion about the role prior to applying.
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
No agencies please.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 5th August 2024
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
- Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
- To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
- Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
- Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
- Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
- To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
- To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
- Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
- Educated to Degree level or equivalent, or substantial successful senior management experience.
- Proven experience as an inspirational and successful leader of teams of staff and volunteers.
- Substantial experience in effective management of time, tasks and projects.
- Demonstrable experience of working within and/or influencing change in health and social care services.
- Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
- Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
- Knowledge and understanding of local health and social care structures.
- Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include: Deputy Service Manager, Service Coordinator, Services Coordinator, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK. It is a charity with over 48,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £10.5m.
We are looking for a Deputy Venues Manager to take full responsibility in supporting the Venues and Entertainments Manager in leading and operating a successful bars and Events operation and giving our student members an excellent service experiences every day, looking to implement our bars operation with new and innovative ideas. This role forms a key part of our Operations team, led by the Director of Operations. Comprising of both front facing and behind the scenes departments including Cafes and Bars, Bloomsbury Fitness gym, Human Resources, Facilities and Systems, the team delivers core functions and central services for the Union, as well as providing a diverse range of quality facilities accessible to our 40,000 members.
The role is a full-time and permanent contract.
Do you have significant experience of working in a bars licensed environment? Have you got experience of minimizing cash & stock losses by implementing procedures?
The post holder will assist the Venues and Entertainments Manager in managing the activities of all Venues/Bars and staffs, including student supervisors and have overall responsibility for the quality and quantity of work for all staffs. The successful candidate will also organize and manage the delivery of the venues/ bars service across the Students’ Union in a way that meets the specific needs and requirements of students and staffs in terms of time, quality, quantity and cost. The role holder will carry out checks on a regular basis to review the financial performance of the outlets and evaluate the value for money of existing working practices, resource levels and supply arrangements.
Interviews for this role will be held on 15th or 16th August 2024.
[Please note, the deadline for this role is 08:00 on 12/08/2024 however the deadline for this advert is 10/08/2024. Please click the apply button to apply directly.]
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Temwa is seeking a dynamic Fundraising & Development Manager to lead and expand our charity's fundraising efforts. The ideal candidate will be experienced, confident, and honest, with a deep passion for international development.
Key responsibilities of the role include:
- Overseeing the fundraising team, including the Programme & Trust Officer who supports grant applications and reporting, and the Fundraising & Events Coordinator who supports individual giving, events, and trading.
- Managing the Communications Officer to provide information for PR, marketing, and promotion of fundraising activities, as well as to highlight Temwa’s work in Malawi.
- Growing and developing the current fundraising programme, with a focus on individual giving, institutional funding, as well as trust & foundations.
- Leading the expansion of corporate fundraising, particularly through the Carbon Balance Programme.
- Managing the daily operations of the UK fundraising office.
- Creating and updating the fundraising strategy, including planning and forecasting fundraising activities.
This is a thrilling opportunity for an experienced professional to leverage their skills and entrepreneurial spirit to increase income for a dynamic and growing international development charity. The role also involves enhancing the profile of an innovative organization delivering amazing and impactful programmes in Northern Malawi which really make a difference and bring about lasting change.
Additionally, the Fundraising & Development Manager will serve as the deputy to the Managing Director when the MD is not in the UK office (eg in Malawi, on annual leave, or unwell).
About Temwa
Temwa is a Bristol-based charity committed to empowering remote communities in Northern Malawi. Our goal is to harness the power of bringing communities together to support community-led development. We partner with hard-to-reach communities in Malawi, empowering local people to end poverty and transform their own futures. At the same time, we inspire local communities in the UK to come together to help bring about this change. We have been working in Northern Malawi for over 20 years, and our work currently includes sustainable agriculture, forestry, health and education programmes.
Principles of Temwa
● Community-driven – Temwa’s decisions are made by the community
● Working towards long-term self-reliance
● Commitment to sustainable development
● Belief in inclusive communities
● Working together with integrity, openness, mutual accountability, and professionalism
We have a highly skilled team of 30 full-time employees in Malawi implementing this work, based out of two offices in the Northern Region. Our UK office in Bristol comprises a small fundraising and operations team of seven staff (two team members are full-time, all other team members are part-time), 3-5 regular volunteers and interns, and a wider family of volunteers and supporters.
Temwa UK has an experienced and high functioning board of Trustees who are very engaged. The board member who oversees the fundraising portfolio is very active, providing support to the Fundraising & Development Manager and the fundraising team as a whole.
Key Roles and Responsibilities
1. Managing the fundraising strategy and donor relations with oversight of the fundraising office
- Develop, implement, monitor, and evaluate the charity’s income generation strategy, ensuring targets are achieved.
- Align the fundraising strategy with the communications and marketing strategy.
- Act as the organizational expert on income generation, leading the team to expand all relevant fundraising streams.
- Maintain and enhance current income streams, including trust fundraising, corporate fundraising, high value donors, and individual giving.
- Maintain relationships with key donors and their specific requirements.
- Collaborate with the Programme Advisor and Programmes Director in Malawi to align community needs with donor priorities.
- Lead, research & review the opportunities to apply for institutional funding with the Programme Advisor.
- Manage donor relations and communication with the Managing Director, Programme Advisor, and UK fundraising team.
- Contribute to donor reporting and distribution donor reports, and ensure compliance to donor-relevant obligations with the Programme Advisor.
- The Fundraising & Development Manager will report directly to the MD and Board of Trustees.
2. Providing leadership to and managing the fundraising team
- Develop, coach, inspire, and motivate the team to achieve their objectives and grow their skills.
- Conduct regular one-to-ones with direct reports, ensuring effective performance management with timely appraisals.
- Ensure team members have clear work plans and objectives.
- Champion best practices in particular with use of the database, ensuring all legal and compliance standards are met and, where possible, exceeded in fundraising and marketing activities.
- Recruit key fundraising team members as needed.
- Support the fundraising team in designing and managing effective marketing and communications strategies.
- Facilitate effective internal and external communication, sharing information, successes, and best practices.
3. Growing income streams
- Lead and manage all fundraising areas in the UK office, ensuring targets are met.
- Develop and manage comprehensive budgets, providing performance information to the Senior Management Team and Trustees.
- Ensure effective management of the donor journey for all contacts.
- Research and develop business cases for new income generation areas to drive sustainability.
- Implement and evaluate new income generation projects.
- Cultivate and maintain relationships with significant supporters, making effective asks to maximize income.
- Adhere to best practices and embed a culture of learning within the organization.
- Develop and implement a strategy to increase corporate fundraising through the Temwa Carbon Balance Programme.
- Grow and develop SME and corporate partnerships with support from the Managing Director and Fundraising Trustee.
- Develop and implement a strategy to increase corporate funding, individual giving, institutional funding and trust & foundation funding.
- Lead on all grant applications, including trust & foundation and institutional.
- Manage individual giving campaigns and online activities with support from the fundraising team.
- Source individual stories and images, brief internal and external teams, and write copy as needed.
- Ensure adherence to the individual giving strategy to increase income in this area. ?
4. Senior management
- Collaborate with the management team to reach key audiences and achieve strategic goals.
- Provide strategic direction for fundraising and communications, nurturing team members to develop their skills.
- Ensure all parts of the organization understand income generation and fundraising.
- Represent the charity externally.
- Provide advice and guidance to colleagues and Trustees.
- Play an active role in updating the organization’s strategic plan and shaping the charity's future direction.
· Serve as the deputy to the Managing Director when the MD is in Malawi or on annual leave.
5. Policies and procedures
- Develop and improve relevant policies for the organization.
- Evaluate and suggest improvements for systems used to support fundraising
- Create procedures to enhance the efficiency of fundraising activities.
Experience, Qualifications, and Requirements:
The ideal applicant would have the following attributes
· Experience of working in a senior fundraising role
· Certificate or diploma from the Institue of Fundraising or similar
· Track record of setting and achieving fundraising income targets
· Experience of managing people
· Experience of working within small and large NGOs or charities
· Ability to write compelling bids/business cases and reports
· An understanding of trust fundraising
· Excellent written communication and IT skills
Further strengthening the application would be
· Excellent understanding and use of social media
· Experience of leading and managing fundraising departments
· Experience of working within an international development charity
· Experience of marketing and communications
Please not all applicants must already have permanent residency in the UK in order to apply for this position.
The client requests no contact from agencies or media sales.
Fundraising Coordinator
Job Description
Job Title: Fundraising Coordinator
Salary: £25,000 - £27,000
Benefits include:
● Generous annual leave
● Paid sick leave
● Enhanced family-friendly leave
● Compassionate and emergency leave
● Pension scheme
● Life insurance policy
● Employment Assistance Programme
● Access to vouchers and discounts
● Monthly wellbeing allowance
● Access to extensive training opportunities
● Reasonable flexible and hybrid working
Reports to: Fundraising Manager
Location: Oxford
Reasonable flexible working will be supported and some working from home is possible. Travel throughout Oxfordshire will be required.
Hours of work: 37.5 hours per week
Occasionally evening and weekend work may be required for which time off in lieu will be given.
Please read our accompanying recruitment pack for more information about working at Oxfordshire Youth, including our approach to diversity and inclusion through recruitment
Closing date for applications: 31st July 2024
Interviews to be held: 13th August 2024
To apply, please send a copy of your CV accompanied by a covering letter to our recruitment team, alternatively, visit our website for more information.
Job context and purpose
We are looking for a compassionate and creative human to become an essential part of our Fundraising team, supporting us in achieving our fundraising strategy and financial targets. They will be passionate about building trusting and meaningful relationships which generate and grow income and committed to telling the story of how youth work changes lives.
Our work is intentional and impactful, and you will need to be confident working and communicating with a lot of people and a lot of different kinds of people. Being self-aware and emotionally attuned will help with this.
Fundraising is human oriented and often reactive. We enjoy a high degree of flexibility and variety in our work. You will have projects of your own to manage autonomously, and regular space to voice what work you would most like to be involved with. Therefore, we are looking for someone with great time management and problem solving skills.
As a team we are excited about our work. Sometimes we have crunch periods, and we need someone who is willing to roll up their sleeves and be proactive and accountable, however we do not typically work over our contracted hours. We deeply value work life balance and support all members of the team to feel fulfilled in their role and ensure that their life outside of work is equally a priority. Time off in lieu will be arranged for any evening or weekend work and we expect and plan for all members of the team to fully utilise and enjoy their annual leave.
Excellent work in this role looks like work that is aligned with our strategic objectives, well prioritised, communicated to the necessary people, and includes time to learn and train. We will value and celebrate your creativity, the care and pride that you take in your work, and how you remain balanced in the workplace.
The Fundraising and Communications Team, which includes marketing, communications, and content generation functions, works across the entire organisation and is led by our Director of Fundraising and Communications and Deputy CEO who has two decades of experience in the voluntary sector and is an energising and kind figure. Our team is committed to role-modelling to ourselves, each other, and young people the very best versions of ourselves and the very best work that we can deliver, which creates positive outcomes for young people.
This is a great opportunity to work across a wide range of fundraising projects within a group that values the contributions, ideas, and wellbeing of each member of our team.
Responsibilities & objectives
● To develop into an essential point of contact for Oxfordshire Youth’s fundraising function and Fundraising and Communications team
○ Building relationships with a wide variety of internal and external stakeholders
○ A strong story teller able to communicate passionately and persuasively in writing, verbally, via reports, and presentations
○ Collaborate with marketing, communications, youth led content, Youth Development and YPSA programme leads
○ Exercise good judgement
○ Be comfortable talking about money and handling sensitive information and situations with discretion
● To increase the efficiency and accuracy of Oxfordshire Youth’s donor stewardship capabilities
○ Collaborating on improvements to administrative systems, operations, processes, and policies
○ Taking ownership of ensuring that pledges, donations, payments, gift aid, thanking messages, impact statements, and other touchpoints are actioned and recorded in a detail oriented, thorough, reliable, and timely fashion
● Successfully manage a mixed fundraising portfolio, with training and support given as required
○ Oversee pipeline of smaller trust and grant applications valued at up to £15,000 each
○ Community fundraising
○ Individual giving
○ In-kind donations
○ Support the Fundraising Manager in implementing Oxfordshire Youth’s corporate fundraising strategy
○ Feed in to target setting and opportunity and risk assessments
○ In time, meet and exceed your individual fundraising targets
● Support the delivery of donor-centred events in conjunction with the Fundraising Manager and our Events team, for example:
○ Private dinners
○ Challenge events like the Oxford Half Marathon
○ Connecting young people with positive activities made possible by our kind partners and donors such as trips to Blenheim Palace and the Cotswold Wildlife Park
Our Culture
Everyone at Oxfordshire Youth agrees to:
● Attend meetings reliably and participate fully, including being an active listener
● Ensure that all work is carried out in accordance with Oxfordshire Youth’s guidelines, policies, and procedures
● Undergo training that will enable personal and professional development
● Undertake any other relevant duty related to the further development, promotion, and sustainability of the organisation as set forth by your Line Manager and/or Senior Leadership Team
● Represent Oxfordshire Youth in a professional and appropriate manner at all times including considering punctuality, personal appearance and boundaries, and equity, diversity, and inclusion of all opportunities.
Safeguarding
● Understanding that safeguarding children, young people, and adults is everyone’s responsibility. You will have access to training and supervision appropriate to the Fundraising Coordinator role (including undertaking a DBS check).
● To ensure concerns from young people are responded to appropriately in line with Oxfordshire Youth’s policies and procedures
This job description is subject to amendment following discussion with the post holder.
Specific tasks and duties will be shared at the interview and during the induction process
What we are looking for
We will ensure that you have opportunities for learning and development in the form of mentorship by the Fundraising Manager combined with training in a wide range of areas relevant to your role. This will enable us to create a shared vision and a clear plan for your trajectory within Oxfordshire Youth.
● Good computer and administrative skills and working knowledge of Word and Excel
● Working knowledge of cloud based systems like Google Drive and Microsoft Teams
● Previous experience of working with CRMs / databases - we use Beacon
● Good at relationship building and enjoys making and strengthening connections
● Comfortable with change, flexible and able to display good judgement about when and how to adapt
● Consistently able to be kind, steady, and reliable, making space for innovation and fun
Other desirable skills
● Previous experience working in an office team
● Experience of minute taking
● Working knowledge of PowerPoint
● Working knowledge of Monday boards or similar project management tool
● Experience using MailChimp or other email marketing tool
● Experience using Canva or other design tools
● Working knowledge of GDPR
● Networking experience in a professional context
● Professional event experience
● Driving licence and access to own vehicle would be helpful
Join us and make an impact!
Youth work is life changing and we are an essential part of high quality youth work and youth work practices; we are generating better outcomes for young people and better access to support services by our strategic and cross-sector partnerships; and we are creating a future in which more and more young people in our community are empowered, respected, and valued.
The client requests no contact from agencies or media sales.
Hours:
Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu
Annual leave:
28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension:
2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage:
A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location:
2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future.
This post will continue to include home working, with the expectation on the successful candidate to travel to 2wish Head Office regularly.
Applicants living in border counties to Wales will be considered, but the applicant must be willing to commit to regular travel to Head Office.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don't have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
However, we know that gaps in support for those suddenly bereaved still exist outside of Wales. And so we are expanding into England and are on the lookout for passionate and committed individuals who want to help push the charity to the next level.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate, and longer-term support to families, individuals, professionals and witnesses. Since we were established in 2012, we have grown to deliver our service across the whole of Wales.
In January 2024, we expanded the geographical area and recruited a brand-new team to deliver the service in the border counties of England and Wales, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. This will be the first of several phases of expansion and the aim is to deliver our service throughout England and Wales in the coming years.
The post holder will lead an effective and cohesive management team across England and Wales overseeing the development and delivery of specialist services for individuals affected by sudden and unexpected death in children and young people aged 25 and under. They will ensure the team provide the highest standards of support, and that services are shaped by the needs of those who access them.
The key objectives of the post are:
- To lead upon delivery of support services across England and Wales, ensuring services are delivered consistently to a high quality and are embedded across a growing geographical area. To embed a growing team and develop relevant strategic priorities.
- To motivate, lead and develop a multi-disciplinary team to provide holistic services to families, friends, professionals, witnesses and individuals affected by sudden death.
- To establish pan-phase partnerships with key stakeholders to embed and develop referral pathways and raise awareness of the charity and its services.
- To work closely with the CEO, Director of Operations, Director of Transformation and Strategy and the wider Leadership Team promoting effective cross-team working that contributes to the overall objectives of 2wish and 2wish Cymru.
Main tasks and responsibilities:
1.0. Support services:
- To oversee outstanding service delivery across England and Wales that responds flexibly to emerging need in line with the business plan, key deliverables, budget and policies and procedures
- To leading on effective delivery and scaling up of services throughout the expansion phases
- To work closely with the Director of Transformation and Strategy to ensure a consistent approach to service delivery that aims to embed the service within existing child death procedures
- To oversee and monitor financial performance, ensuring effective deployment of resources and compliance against agreed targets/budgets
- To be responsible for Safeguarding and work with designated Safeguarding Officers to ensure services are safe for supported persons, staff, counsellors and therapists, volunteers, external partners and other key stakeholders
- To carry out regular risk assessments for services. Ensuring safeguarding concerns are followed up systematically, including making referrals to statutory services
- To oversee high-quality assurance of the service through monitoring of quality assurance systems, audits, management of complaints and learning from disruption
- To work with managers and Senior Leaders in the development and definition of new services, ensuring that operational procedures which support service delivery are fit for purpose
- To taking a hands-on approach to dealing with complex or difficult cases, particularly in new areas as we expand
- To oversee and further develop monitoring and evaluation processes to clearly demonstrate the impact the service has on individuals supported
- To contribute towards applications and reports for funders/ grants etc. in line with milestones /objectives and funding agreements
- To attend formal and informal meetings with the 2wish Senior Management Team and as required with the Trustee Board to review and report on progress
2.0. Leadership:
- To provide clear and visible leadership for a growing support team, with a specific focus upon leading and developing the support managers, taking overall responsibility and accountability for their management, performance, quality of their outputs, including recruitment/retention, induction, training and development, performance management and succession planning
- To lead and motivate staff in the performance of their duties in a way which encourages loyalty, dedication and high professional standards, in line with 2wish Cymru and 2wish ethos, values and determined by the Leadership team and Trustee Board in our strategic plan
- To further develop a positive approach to change and growth in line with expansion plans and the subsequent changes to staffing and areas of service delivery
- To establish and maintain effective working relationships on a local and national with referral partners and key stakeholders including police, health and professionals involved in child death procedures
- To oversee the development of training packages to encourage education and awareness around the experiences of those affected by sudden death
- To work closely with the CEO and Leadership team to support the work of 2wish nationally
- To ensure that the voices and needs of those affected by sudden death in children and young people are at the centre of decision making in Wales and England
- To work to the policies and procedures of the organisation, to promote these with staff and to ensure that they are maintained and developed appropriately. Keeping up to date with regulation, guidance, standards, government policy and research relating to sudden child death
3.0. General:
- To show respect and sensitivity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To undertake any other duties deemed commensurate with this post as directed by the CEO or Deputy CEO
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to an enhanced DBS check.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events, discounts for family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone/E-sim for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts.
Application Closing Date: August 12th, 2024 at 23:00 BST
Location: Remote or hybrid working within the UK; individuals will be required to attend occasional in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.
Term: Full-time - 35 hours a week, Fixed-Term Contract (18 months)
Organisation: Global Greengrants Fund UK
Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, and internal pay policies including equity considerations and budget. Due to how salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £44,000 per annum
Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurance, 28 days annual leave plus all UK bank holidays.
About Global Greengrants Fund:
Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries. GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action. Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK
(established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.
In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformative journey. The Monitoring, Evaluation, Accountability, and Learning (MEAL) Officer needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.
The role
Global Greengrants Fund UK is looking to hire an energetic and passionate individual who will play a key role in establishing and developing Global Greengrants Fund UK’s Monitoring, Evaluation, Accountability and Learning (MEAL) work. The new role of MEAL Officer will undertake high-quality data management and analysis to produce key learnings on the outcomes of GGF’s grantmaking and other programmatic activity, as well as leading system improvements to our evolving monitoring, evaluation and learning framework in collaboration with global colleagues. They will be providing support to the emerging global learning function, and the role will support the delivery of learning activities across our network to develop clear briefs, learnings and findings that can be used by other functions, including the Communications and Philanthropic Partnerships teams, to strengthen the organisation’s external and internal engagement and knowledge sharing activities. This will include developing appropriate methodologies and tools to collate, validate, summarise, analyse and report on key trends within our grantmaking using and improving on a range of data sources including grantee application forms and reports. Working as part of the UK Programme Support function and reporting to the Deputy Executive Director, the post holder will also collaborate closely with colleagues across the global organisation Global Greengrants Fund, particularly within the Programmes, Communications, and Learning teams towards realising organisational aims.
The candidate profile
The successful applicant will have significant relevant experience in a similar role in a charitable, environmental, development, and/or grant-making organisation. They will be an experienced, senior-level specialist with a strong track record in data collection, monitoring and analysis, with good working knowledge of a range of qualitative and quantitative methodologies, tools and systems, and in using this information to evaluate and recommend adaptations, and in reporting. Higher-level qualifications/certification in a relevant field, post-graduate qualification would be a distinct advantage, particularly in the social sciences and/or use of mixed method approaches. They will have demonstrated experience authoring MEAL related reports, either organisational reports or academic publications; demonstrated ability to coordinate and improve the process of data collection, analysis and reporting and demonstrated experience in managing datasets, databases, programming, and other analysis software. They will have excellent written and verbal communication skills; and be confident in engaging a wide range of internal and external stakeholders, including at senior levels. They have exceptional organisational and research abilities, with strong attention to detail and accuracy, including analysing large amounts of information from disparate sources. They should have excellent interpersonal understanding, relationship building, and interpersonal skills to build strong alliances with diverse constituencies. They also thrive in a virtual environment and are motivated to take on challenges and collaboratively find innovative and creative solutions.
The right candidate will understand GGF’s core values and be committed to the guiding principles and mission of GGF and ensure they uphold them in the way they take up the responsibilities of the role.
How to apply:
Applications need to be submitted through GGF UK’s job platform by August 12th, 2024 at 23:00 BST. To apply via the job platform and to see the detailed Job Description please click here. You will be required to upload a current CV, along with a cover letter explaining why you want to work for Global Greengrants Fund and how you meet the requirements of the role as part of your application. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply.
Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion in our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate based on race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.
The client requests no contact from agencies or media sales.