Citizens Advice Southwark has a track record of delivering high-quality services from its three main offices in the borough and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

You will provide executive support to the Chief Executive and have overall management responsibility for the operational and administration functions across the Service including the management of a team of paid and voluntary staff. You will also take lead responsibility for managing premises across three locations, leading on Information Technology initiatives and compliancy with GDPR and Health & Safety regulations.

To be successful in this role you will need:

• Substantial experience of office and facilities management.

• Experience of managing office premises, including ensuring they are well-maintained, secure and safe.

• Experience of staff and/or volunteer management.

• Experience of office systems including Microsoft Windows and Office applications (Word, Excel, Access, Power-point, and Outlook).

• Experience of the development and management of ICT and the ability to identify system weaknesses and appropriately develop systems to improve office efficiency.

• A commitment and understanding to the organisation’s “Aims & Principles” and equal opportunities policies.

In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.

Closing date: 9.00 AM Monday 20th December 2021

Interviews: Thursday 23rd December 2021

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Funded by London Borough of Southwark

At Riding for the Disabled Association (RDA), our horses benefit the lives of over 25,000 disabled children and adults. With fun activities like riding and carriage driving, we provide therapy, fitness, skills development and opportunities for achievement – all supported by 18,000 amazing volunteers and trained coaches at nearly 500 RDA groups and commercial riding centres all over the UK.
This is an exciting time for us as we launch our ambitious 9-year strategy for growth and development. To ensure we meet our goals, we are looking for an enthusiastic team player to fill this role. This is a fantastic opportunity for someone who shares our values and is looking to further their career.
Role Purpose:
To oversee and plan the delivery of all RDA core activities and services, in line with annually agreed targets and to actively support the development and delivery of RDA’s new strategy to increase its capacity and support more disabled people.

For full Job Description, see our website. Closes 3 December 2021

We are pleased to create this exciting new role and seek a person who shares our enthusiasm and positive attitude for supporting both students and staff. The key to success as the Director of Operations lies with the intelligence to create and cultivate relationships based on trust, consistency and fairness as well as an ability to be able to fix problems and “make things happen” Being a small organisation, it is important for us to maintain and develop our culture of collaboration and support, especially in these extraordinary times.

You willsupport the Bursar with day to day oversight and management of the operational teams in the school. The Director of Operations will play a key role in the implementation of the School’s Strategic Plan and, in particular, all elements of the plan relating to the property, facilities, structural and business management matters. The post will work closely with the Bursar and will deputise when required.

Are you a people focussed operations professional?

This is an exciting and varied role leading the operational functions of Green Alliance. As an organisation that punches above its weight in its policy and politics work, and which maintains an excellent reputation for high quality outputs, the operations director plays a pivotal role in making sure this also applies to Green Alliance’s internal practices, managing the smooth running of the finances, staff and work practices to the highest standards.

The post holder will be the lynchpin of the organisation. We are looking for someone who will maintain an overview of operations, while understanding and responding to the needs of both the staff team and the organisation. They need to be an effective communicator, with high levels of emotional intelligence, and be responsible for creating a supportive, positive and effective workplace.

The post holder will need to be able to switch easily between problem solving and strategic thinking, a confident decision maker and able to manage multiple projects and tasks concurrently. They will need a ‘can do’ attitude and to be a ‘completer-finisher'.

Responsible for ensuring the financial wellbeing of Green Alliance, they oversee organisational budgets, management accounts and long term financial planning. They will also lead on the HR functions with support from the HR officer, ensuring Green Alliance has the skills and knowledge required to achieve its goals and that the policies and practices adopted are executed to a high standard.

Please see the job pack for more information and details on how to apply.

Closing date is Wednesday 8 December at 10am.

About The Role

Permanent

Hours: 35hrs p/w
Days: Monday - Friday 
Location: Scotland, remote working option available
Salary: £56K *plus Benefits 

We are delighted to be recruiting a Director for Scotland , this is a key role in leading Place2Be in Scotland. 

Reporting to Director of Operations, you will provide strategic leadership for all aspects of Place2Be service delivery in Scotland, ensuring that Place2Be delivers great services to our schools, supporting the needs of children in Scotland. 

You will have overall responsibility for leading and developing our mental health services in Scotland. You will lead, build and develop school-based service management teams, ensuring appropriate professional development, training and succession plans are in place and that resources are available to meet service  commitments.

To be considered for this position you will have a demonstrable track record of delivering results with quality outcomes. You will need to be a collaborative team player, concerned with team success as well as individual performance.
 
You must have experience of financial and budget management including planning, development, forecasting and business development.

The successful candidate needs to have a clear understanding of the requirements of delivering services to schools in Scotland and the stakeholder environment. 
 
What will I be responsible for in my new role?

Following geographical regions:

• Scotland (all areas)
• Scotland East
• Scotland West
• Scotland North

Travel across this region may be required
 
Main responsibilities: 
 
You will:

• drive and deliver high quality standards in Place2Be schools; ensuring standards are met or exceeded
• ensure policies and procedures are effectively implemented and adhered to
• hold accountability for school retention and development of partnerships with Place2Be schools
• Identify opportunities for growth and development through partnership building with a range of  stakeholders
• lead, build and develop effective relationships with the Scotland Business Development Manager and    Scotland Clinical Lead to ensure continued delivery and expansion of Place2Be services
• take lead responsibility for safeguarding management and work with the Head of Safeguarding to ensure best practice of all safeguarding issues and concerns in line with Place2Be’s policy
• be accountable for Place2Be service that delivers a whole-school approach to mental health; involving sourcing adequate numbers of trainee counsellors through local colleges, universities and other providers

Diversity and Inclusion

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are particularly interested in attracting applications from candidates from diverse groups who are underrepresented.

About You

As the successful candidate, you will:
 

• possess degree level qualification or equivalent
• have experience leading multi-functional teams at senior management level and fostering a culture of learning, growth and professional development
• have a track record of delivering results with quality outcomes
• have demonstrable experience in leading and developing clinical services for children and young people
•  experience of previously building and nurturing strong relationships both internally and externally
• experience of financial and budget management including planning, development, forecasting and setting
• have a proven ability to think strategically, use initiative and to actively seek innovative approaches to problem solving and delivering results
• possess strong interpersonal skills including motivation, negotiating, influencing and networking to build strong internal and external relationships
• have good understanding of quality assurance and effective performance monitoring
   

1st Interview date: W/C 6 December 2021 ZOOM Video Interview
 

*In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance, 4x Annual Salary
• Employee Assistance Programme
• Mobile Phone Discounts (EE Network)
• Cycle purchase and season ticket loan schemes
• Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.
 
Please view/download the full Job Description and Person Specification on our website for further details.

CPAS is seeking to recruit a PA to the General Director and Director of Ministry. This is a significant post, working alongside senior leaders within CPAS, in order to support the ministry of the organisation.

The ideal candidate will be someone with exceptional administrative, organisational and personal skills who has a commitment to evangelical life and witness, and a passion to serve the wider church.

Hopefully the application pack has all the information you need, but if you want to find out more, please feel free to contact John Dunnett, General Director, for a discussion (07792 571538)

Whitechapel Gallery is looking for an Operations Manager to play an essential part in the day to day running of the building and its facilities, as well as supporting our artistic programme.

The gallery contains eight unique exhibition spaces, an auditorium, as well as artist commissions, collection displays, historic archives, education resources, event spaces, a restaurant and bookshop, and is open 7 days a week all year round.

The Operations Manager is responsible for managing the Operations department in the day-to-day running, upkeep, maintenance, resourcing, cleanliness, security and safety of Whitechapel Gallery and its many facilities and functions.

This is an opportunity for an individual with experience of working in a public building, who possesses a range of technical, practical and problem-solving skills, who can communicate and thrive amongst a diverse workforce, and who is willing to learn and develop their skillset within an essential role.

Conditions of work

• Contract: Full-time, Permanent
• Salary: £27,000 to 30,000 gross per annum, depending on experience.
• Hours: Mon-Fri, 9.30am to 5.45pm or equivalent on a flexible basis according to the rota requirements (including 07:30-15:45 and 11:15-19:30 shifts), plus occasional weekend and evening work which will be compensated with time off in lieu.

To apply

Please complete the application form and equality & diversity monitoring forms and return to recruitment email by midnight on 12 December 2021.

Interviews – To be confirmed 

The Whitechapel Gallery strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly encourage applications from Black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the Arts sector.

Charity number: 312162 Company number: 4093862

With an energised Board full of strategic ambition and a team with a deep understanding of the community we support, we are seeking an inspiring, dynamic and visionary individual to join us as our new Executive Director to build on our success and take Trekstock to the next level.

Every day in the UK, 34 young adults are diagnosed with cancer and face its long-term effects. From this point, they enter a system that is not designed  to support  them.   

Teenage and Young Adult services finish once a patient reaches their 25th  birthday but mainstream  cancer services cate r for an older demographic (50% of cancer diagnoses occur over the age of 70). They are often  the youngest person on their ward by decades  and the support  they  are  offered does not reflect their  unique  needs. As a result, they feel isolated and unsupported, both by the mainstream services which are not age-appropriate and from the older patients they meet on the ward whose concerns are markedly different from their own.    

Trekstock exists and is uniquely placed to provide a community to young adults in their 20s or 30s who have been diagnosed with cancer through informative events, expert advice and physical activity support, co-designed with them to keep them active during or beyond treatment, improve their physical and mental well-being and overall quality of life.

As our new Executive Director, you will have the confidence and the expertise to deliver on our vision where every young adult receiving a cancer diagnosis is given the tailored support they need. You will bring strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline, a passion for extending our reach and in relation to business development and demonstrate experience of managing budgets, effective business planning and the ability to add value to what already exists and position us to achieve even greater success in the future. 

Supported by the Founder who maintains responsibility for major relationships, special projects and communications, you will be responsible for our high performing department heads for programmes and fundraising, both of whom are used to operating in a relatively autonomous and collaborative way, HR, all facets of office management, finance and accounting (with external support from accountants and bookkeepers) and Board of Trustees liaison and reporting. 

You will act as the lead Ambassador for the charity, raising its profile amongst supporters and stakeholders. Leading and empowering staff whilst fully embracing diversity and inclusion and instilling a culture of professionalism.  As the face and voice of the charity, you will successfully build the future sustainability and viability of the charity, ensuring that it remains relevant to the needs of the young adults it serves. 

Liaising with our committed Board of Trustees, you will develop the charity’s strategic vision, taking ownership and ultimate responsibility for the delivery of the strategy, all major decision making and reporting the implementation and monitoring of business plans and the achievement of the required financial and quality outcomes. 

You will have substantial experience of working at the Executive or Senior Management level that requires an organisation-wide strategic perspective and a successful track record of leading, motivating and managing high-performing teams and achieving improvements in efficiency and effectiveness.

Industrial animal agriculture is at the root of many of the most pressing global issues of our time, from climate change and global hunger, to increased disease risk and the exploitation of billions of animals annually. 

The Good Food Institute Europe (GFI Europe) is a non-profit organisation at the forefront of the movement to replace the products of industrial animal agriculture with plant-based, fermentation-made and cultivated foods. 

We are looking for an Operations Specialist to join our growing team to support operations across all functions in our effective, impactful organisation.

This position would suit a broad range of people. You don’t necessarily need to have worked in an Operations role before as long as you have a can-do mindset and can demonstrate an aptitude for this type of work. This is a full-time, permanent role, with a lot of flexibility in terms of work schedule and location (home-based/remote from anywhere in Europe).

This is a varied position that involves working across a wide range of tasks. You will have a lot of opportunities for professional development and to take on responsibilities, as well as autonomy in how you manage your time and complete tasks and projects. It is an exciting time to join our rapidly growing Operations team, and you’ll work closely with the Head of Operations who line-manages this post. 

To be successful in this role, these are the things that will matter the most:

• A passion and talent for devising and managing effective systems, fixing problems, and ensuring accurate, efficient and legally compliant administration.

• Strong prioritisation and time management skills to juggle various competing tasks and projects.

• Excellent people and communications skills to build strong relationships with colleagues across teams and external stakeholders.

We want the best people and we don’t want biases holding us back. We strongly encourage people of every colour, orientation, age, gender, origin, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive climate absent of discrimination and harassment during the application process and after you join the team.

For more information about this role and to see the full list of responsibilities and requirements, please check out the full job description on our website.

HR and Operations Lead

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counselors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with more than a third of UK secondary schools and hundreds of international schools. We are growing rapidly in terms of the number of our partners, in terms of how much they use our platform, and in terms of the breadth of products we offer.

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our UK Diversity Champion, Samar (details on our website).

The role and your key responsibilities

As HR and Operations Lead, your role will be twofold: you’ll help us to recruit, develop and retain a happy and effective Unifrog team; and you’ll help us to improve the efficiency of our internal systems and processes. This role is important for making sure that everything runs smoothly at Unifrog. Your key responsibilities will include:

- HR & Operations

• Coordinate and administer company benefits (e.g. health schemes), and research other ways to improve our employee experience.
• Regularly review our company handbook and work with the Operations and Finance Manager to create and update policies.
• Track and coordinate performance development reviews (PDRs): work with the relevant line managers to keep PDR frameworks up-to-date; make sure that PDRs are completed in a timely and effective manner; and make improvements to the PDR process.
• Keep our London office organised and well-run (e.g. order equipment and supplies; manage our desk-booking system; take the lead on any future office expansion).
• Manage the expenses process for our employees and look for ways to improve this process.
• Book hotels, conference rooms and training courses for the team.
• Manage our legal obligations, including external contracts and insurance. o Maintain employee holiday and sickness records.
• Support the Operations and Finance Manager with: employee relations issues (e.g. disciplinaries); training staff on new systems and processes; managing the Hong Kong company.
• Assist with ad hoc HR and Operations queries from the team.
• Assist with finance tasks as needed (e.g. helping to manage our bank account; processing payments and reconciling transactions).

- Recruitment:

• Write, edit and improve our job descriptions.
• Advertise positions and work with recruiters to source high quality candidates.
• Organise second round tasks and final interviews, and be a part of interview panels.
• Analyse our anonymised applicant data to evaluate our effectiveness in attracting a high-quality pool of diverse candidates.
• Write employee contracts.
• Onboard all new starters with the relevant line manager (e.g. create and edit induction timetables; set them up with equipment and logins to internal systems; guide them through the handbook and explain HR processes).
• Manage the process for all Unifrog leavers (e.g. conduct exit interviews; write references).
• Promote the benefits of working at Unifrog through various media (e.g. our website, our Glassdoor profile, Instagram).

Working together

You’ll work alongside the Finance Lead and the Operations and Finance Manager, who will also be your line manager. You’ll also have regular contact with most people at Unifrog, including our data, marketing and school-facing teams.

Essential skills and characteristics

• 1-2 years experience in a HR role.
• Experience managing the recruitment process.
• Keen attention to detail.
• Strong writing and communication skills.
• Confident working independently but happy to ask for support when it’s needed.
• Personable and able to maintain strong professional relationships.
• Extremely well organized and efficient.
• Excellent problem-solving skills.
• An interest in education, careers, and development.
• A CIPD / equivalent qualification (or studying towards this) is desirable but not essential.
• Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

Key benefits

• Become part of a committed, dynamic and growing team. We want to build our team for the long term – if you do well, we will do our best to make sure you want to stay at the company for a long time.
• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
• Influence the company’s direction: we love to promote great ideas, wherever they come from.
• Share in company-wide performance bonus.
• Join one of the most talked about edtech startups and help transform careers and destinations in schools.
• For details of further benefits we offer our staff, please see the jobs page of our website. Key details.
• Base salary of £32,000 - £34,000 per annum, based on experience.
• Full-time.
• 28 days paid holiday per year (plus bank holidays).
• Working hours are 8:30am to 5:30pm, Monday to Thursday, and 9am to 4:30pm on Friday.
• Split your time between home and our office in Hoxton, London (a minimum of 2 days per week).
• Start date: as soon as possible, though we will be flexible for the right candidate.
• To discuss any details about the role before applying please contact Stephen (details on our website).

Application process

• Deadline: 18:00 (UK) on Wednesday 8th December 2021.
• To apply, please visit our website to upload your CV and answer the questions below:

i. ‘Why do you want to work at Unifrog?’ (200 words)

ii. ‘With reference to the job description, what makes you an excellent candidate for this role?’ (500 words)

• The next stage of the application process will be a short in-tray exercise. We will schedule these tasks throughout the application window so we encourage you to apply early.
• Final interviews will be held by Zoom, w/c 13th December 2021.
• We can only consider applications from candidates who already have the right to work in the EU.

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from. We also believe in the power of diversity in all its forms, including in terms of culture, education history, religion, age, socio-economic background, race, gender, sexual orientation, personality, life experiences and disability. We want to encourage applicants from every different background to apply for our roles, and add their perspectives to our team.

We seek a committed woman* to join our team to provide vital operational management to our growing women's legal rights charity.

The Operations Manager will be responsible for overseeing the development, implementation and delivery of streamlined processes to support operational infrastructure and ensure the effectiveness of the Rights of Women team.

Their key areas of responsibility will be to:

• Lead the day-to-day HR functions of the organisation
• Work closely with the Director in managing the finances of the organisation
• Support the development of the organisation including identifying areas for prioritisation, continuous improvement and mitigating risk through collaborative working
• Provide expert advice and support to enable the team to develop new ways of working, translating legislation, guidance, policies, and procedures into practice.
• Contribute to writing, producing, and implementing guidance/workbooks to develop individual/team practice, and performance.

They will work closely with the Director and Office Manager in their role and will line manage core staff members including the Office Manager and Finance Officer.

Salary: £28,000 per annum (pro-rata of FTE £35,000 per annum) plus 3% pension contribution

Conditions of Service: 28 hours per week (4 days)

Location: Hybrid: Home-based but with expectation of flexibility to attend our offices as needed at Rights of Women, 52-54 Featherstone Street, London EC1Y 8RT and occasional external meetings

Holiday entitlement: Pro-rata of FTE 25 days annual leave plus public holidays [FTE per annum rate] Additionally, Rights of Women closes between Christmas and New Year and the days in between these dates (which aren’t public holidays) are granted as additional leave pro-rata.

Responsible to: Director

Duration: Permanent

Closing date for applications: Thursday 9th December 2021 5pm

Interviews: Tuesday 14th December 2021

Start date: Monday 10th January 2022 or shortly after dependent on notice period required

No CVs accepted

*Occupational Requirement (Equality Act 2010, Schedule 9 Part I) applies

Rights of Women is committed to equality, diversity and inclusion.  We actively encourage applications from women from a diversity of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from women from Black and minoritised backgrounds.

Head of Operations
Blacklers, Dartington Hall Estate (including travel to other Charity sites)

Salary Scale: £45458.08-£50120.49
Working Hours: Full time 37.5 hrs per week (plus rota on call responsibility)

About Us

Based in South Devon, Lifeworks provide high quality short breaks and residential care, community-based programmes and specialist further education to children, young people and adults with learning disabilities.

Our vision is simple – to support people with learning disabilities to have a great life. We seek to do this by creating opportunities for children, young people and adults so they can reach their full potential, are engaged with and valued by their local communities. We put the people that we support at the heart of everything we do and ensure we listen to their voices and views, as well as their families and other key stakeholders as we develop our services.

The Role

To enable us to drive forward with our strategic aims, we are looking to strengthen our existing senior management team with the appointment of a Head of Operations.

We are looking for an engaging, confident and qualified professional who will oversee our operational service areas in both social care and education. Someone who will lead by example, share our vision and values, consistently achieves excellence, invites innovation, thrives on making a positive difference to the young people we serve and can confidently work as part of the senior leadership team to develop opportunities that expand the reach and range of our services across the region.

As Head of Operations, you will be responsible for the delivery of high quality, safe and effective services, as well as leading continued innovation, integration and transformation across our services whilst meeting the Charity’s strategic goals.

As the registered Responsible Person and Registered Individual in the regulated services, you will need to have a thorough understanding of the intricacies and challenges within our sectors, including statutory requirements such as CQC standards and OFSTED regulations in regard to children’s homes and further education, alongside quality standards within the services. You will also be able to meet the necessary qualifications, competence, skills and experience to supervise the management of the regulated activities.

About You

As a Designated Safeguarding Lead for the Charity, you will need to demonstrate a thorough understanding of the importance of safeguarding issues specifically for people with learning disabilities.

You will be able to evidence outstanding operational leadership at a senior level working with children and/or adults with learning disabilities, ensuring all services meet the relevant regulatory and quality standards. In addition to this you will be able to demonstrate a successful record of operating at a strategic level in areas such as financial management, developing and implementing strategic plans, setting objectives, building and managing stakeholder relationships.

Benefits

We are a well-established Charity that provides an excellent range of staff benefits:

- 33 days’ annual leave
- Annual Incremental pay rises (within grade)
- Pension and Life Assurance (T&C’s apply)
- Employee Assistance Scheme
- Retail/High Street shopping discounts (Eden Red)
- Fully funded Enhanced DBS & Update Service
- Refer a Friend bonus scheme (T&C’s apply)
- Comprehensive induction & training programs

Lifeworks is committed to safeguarding and promoting the welfare of young people and we expect all staff to share this commitment. For this post, pre-employment checks will be carried out, references will be sought and successful candidates will need to undertake an enhanced DBS.

As an accredited Disability Confident Employer, we are committed to encouraging applications from applicants who declare they have a disability, provided they meet the minimum job criteria as specified in the person specification, by offering a guaranteed interview.

Closing date: Wednesday 15th December 2021
First stage interviews: Tuesday 21st December 2021

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may refer to this role as Head of Engagement, Director of Operations, Operations Director, or Senior Operations Manager.

The ASA is the UK regulator of advertising across all media, including online.  Our work includes taking proactive action against misleading, harmful, offensive or otherwise irresponsible ads and acting on complaints.  We make sure ads are legal, decent, honest and truthful.

The Director of Corporate Services is a key role in the organisation and is responsible for providing leadership and management across Finance, HR, Facilities, IT, Business Intelligence and Data Governance, and also acts as Company Secretary.

This is an exciting time to be joining us as we continue to implement our 2019-2023 strategy, More Impact Online. The ASA is changing to deal with the new challenges posed by regulating online advertising at scale.  We are three years in to the job of rebalancing our regulation away from reactive complaints casework towards proactive, tech-assisted intelligence-gathering, complaint handling, monitoring and enforcement.  Our Corporate Services department is crucial to our ability to succeed. 

Building on the foundation of our very high employee engagement, the Director of Corporate Services will lead our People Strategy, helping us to take the next steps in motivating and developing our most important asset – our people – while also ensuring the ASA is a diverse and inclusive place to work.

Having moved into our fantastic new office in Shoreditch shortly before the pandemic hit, we are now adapting to hybrid working and you will help us work out the implications that has on our use of office space.  With a secure and effective IT network, you will lead our exploration of the systems-related changes we need to make, particularly in light of our recent investments in data science. And as a member of our Senior Management Team, you will play an active role in the initiation, development and implementation of strategy and policy across the full range of our responsibilities.

The successful candidate will be a qualified accountant, and will need to demonstrate:

• Proven experience in a leadership role;
• Experience at Board level and ability to work collaboratively; and
• Understanding and experience of strategic risk management, finance audit and internal controls.

We think the ASA is a great place to work.  We have a culture that is open, friendly and collaborative, with a real focus on making the right decisions in the right way, and learning while we are doing it.  We welcome applications from all sections of the community and we are committed to being a diverse and inclusive organisation, both so we can represent everyone in the UK and so our own colleagues feel at home at work. 

You can look forward to an interesting and varied career in media regulation if you have the passion and drive to help us achieve our goal to make every UK ad a responsible ad.

Recruitment timings

• Application Deadline:23:59 on Sunday 9th January 2022
• Shortlisting:Thursday 13th January 2022
• 1st Stage Interviews:17th – 19th January 2022
• 2nd Stage Interviews:25th – 26th January 2022

The ASA are working in partnership with Allen Lane Recruitment. For a confidential discussion please contact Bryony Thomas via the Allen Lane website.

Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make the Advertising Standards Authority the best it can be. 

We need an Operations Director who is clearly committed to who we are and what we stand for and who has the skills and enthusiasm required to make a difference. This is an exciting new post which provides opportunities to do things differently by bringing fresh insight and vision.

We appreciate that this post requires a mix of management, finance, systems, and service development experience. If you feel that you have some rather than all the experience that we are looking for please apply. We will offer training and support to the right candidate who meets most but not all of the criteria.

We also welcome informal discussions to help you decide whether you want to apply.

Job description

Job Title: Operations Director

Salary Scale: Points 36-39 £38,813 - £41,675

Contract: Permanent

Pension: Employer will match employee contribution up to 6%. Minimum is 5%.

Responsible to: CEO

Hours: 35 per week

Based: Manchester

Summary of the post

This is an exciting opportunity to increase GMIAU’s management capacity so that we can maximise our impact in support of people living in North West England who are affected by the complex immigration system. The post-holder will be responsible for strengthening our internal processes, developing income streams, and act as Deputy CEO on all matters operational, financial, and strategic.

Main Purpose of Job:

GMIAU’s offer of high-quality immigration legal advice and representation to people in need in the north west puts it in a unique and special position. We have a responsibility to assist people who face the challenges of a harsh and hostile immigration system and who would otherwise not have access to justice through legal representation. Supporting adults, children and families, many who face homelessness and destitution, and a significant policy and influencing profile, we are looking for someone who has the passion, skills, and aptitude to help develop the organisation over the next few years.

This is a newly created position which is designed to shape and strengthen the Unit’s management structure so that we remain strong, sustainable and capable of withstanding the many challenges we face. This is a significant leadership role which provides opportunities to do things differently.  After a recent review of risks it was identified that, as a priority, we need to create a position which can provide back-up and deputise for the CEO and who can provide new insight, skills, and energy to take the organisation through the next stages of its development.

Summary of main duties and responsibilities

1. To develop positive relationships and networks of people and organisations that will further develop the strategic interests and development of GMIAU and the people it serves
2. To work with the CEO to develop income streams to ensure the long-term financial sustainability of GMIAU.
3. To lead and support staff and volunteers to develop services that meet the needs of people most affected by immigration control, and to ensure that people with experience of the immigration system are central to every level of the organisation.
4. To ensure that GMIAU has the necessary systems and structure in place to report effectively on all of its activities.

Main duties and responsibilities

Relationships:

1. To develop strong, trusted relationships with external partners to further develop GMIAU’s strategic priorities (funding, services, policy, people)
2. To work in collaboration with individuals and agencies across the North West to enhance and develop joint approaches to tackling the issues that many people face, including access to quality immigration advice, homelessness and destitution, and having no recourse to public funds.
3. To lead on the development of systems which will ensure that people and communities that are most isolated and affected have access to immigration legal advice.

Funding:

1. To work with the CEO to identify funding opportunities to sustain GMIAU’s core work and to fund new service and policy developments;
2. To lead on the development of GMIAU’s public fundraising campaigns.
3. To lead on the development of commissioned services to underpin longer-term service developments
4. To manage the process of identifying and funding new service and policy developments, including identifying need, securing funding, managing the service or project throughout its development, and reporting on outcomes and achievements.

Planning and Development:

1. To work closely with the CEO and the Board to give effect to, and keep under review, the strategic plan and to make recommendations.
2. Lead on the development of initiatives to ensure the involvement of people with lived experience of the immigration system at all levels of the organisation
3. Design and develop new services to effectively meet the needs of people

Services:

1. To provide effective line management and support to staff within the team
2. To develop data management processes to ensure that GMIAU can report effectively on its work, including to funders and the Board.
3. To be responsible for the quality and delivery of GMIAU’s services through monitoring, evaluation and improvement plans to ensure they meet the needs of people most affected by the harshest and most damaging elements of immigration control.
4. To work with the CEO to address issues of access to immigration legal advice and capacity to meet demand

Management systems:

1. With CEO ensure annual delivery plans are developed and implemented.
2. Provide timely and accurate management information to inform strategic planning and development
3. Line manage a number of posts
4. To ensure internal staff support, supervision, and management systems in place including
   1. staff development, appraisal and training plans
   2. an ongoing review of staffing requirements.
   3. system for reviewing GMIAUs policies (including health and safety, employment, data protection)
   4. ensure effective implementation of Units policies and keep them under review.
5. To lead on administration systems management and to devise improvements and new ways of working.
6. Review IT and digital systems and make recommendations to ensure best use of IT and digital systems
7. Identify and manage operational risks.