Director of people and support services jobs
This role is an Account Management and New Business split and would suit someone with great communications skills, who is bursting with energy and creativity, and unafraid to try new approaches. We foster an environment where it is ok to make mistakes, be creative and try new things so that we can bring our prospects and partners the best opportunities to grow.
In this role you will:
- Build and manage a fast paced and highly effective new business pipeline for opportunities within a 25-150k threshold
- Prospect, engage, pitch and win new business opportunities with high value corporates at a partnership value between 25-150k
- Manage, steward and relationship build with our current partners to ensure partnership uplift
- Work with project teams to collate accurate reporting and impact data for the partnership accounts you manage and look for impact opportunities for your pipeline prospects
- Collaborate with teams across Carers Trust to build pitch decks, proposal toolkits and engagement tools for the corporate team to deliver to partners and prospects
- Work with the Corporate Manager and Head of Corporate to sell and scale our new employability offer to corporate prospects
Our ideal candidate:
- Will have a good track record of securing new business opportunities in a charity or sales role
- Will have experience in account managing relationships
- Strong interpersonal and pitch building skills
- Capacity to take initiative and identify opportunities
- Financial literacy sufficient to present project budgets and corporate partnership costings
- Self-motivation with enthusiasm for working flexibly as part of a team
Download the attached documents to find out more about the role and the perks for working at Carers Trust.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Diocese of Coventry represents the Church of England in Coventry and Warwickshire. With a network of 200 parishes, there is a Christian presence in every local community. There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".
The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects.
The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters.
This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The voluntary sector in the UK achieves amazing impact every day for people, society and our environment but it's not always as good at measuring and communicating that impact. That's where you come in....
We are seeking a highly motivated and experienced Impact and Evaluation expert to join our growing team. The role involves managing a portfolio of VCSE clients and providing comprehensive support to their monitoring, evaluation and learning (MEL) needs. The ideal candidate will possess a strong understanding of MEL methodologies, data collection techniques, data analysis, report writing, stakeholder engagement, and a passion for improving social outcomes through evidence-based evaluation.
Charity Fundraising Ltd provides a comprehensive range of fundraising, strategic consultancy and evaluation services to Charities and other not-for-profit organisations. Established in 2000, Project and Programme Evaluation and MEL support has grown to become a core component of our service offer. We work with lots of amazing charities, both local and national, small and large, across the UK, covering themes such as: Homelessness; addiction; youth; community; disability; mental health; minoritised groups; medical conditions; heritage; environment and more.
This is a remote role but candidates must reside in and have the right to work within the United Kingdom. Please note that applications will only be considered where the screening questions are fully completed.
Main Duties:
- Managing a portfolio of VCSE and public sector clients and coordinating projects with colleagues, client staff members and trustees.
- Conducting comprehensive external project and programme evaluations for clients.
- Developing and implementing monitoring and evaluation frameworks at project, programme and organisational level.
- Develop impact reports that clearly communicate organisational outcomes and impact
- Collaborating with client staff and trustees to understand and address their evaluation needs.
- Analysing and reporting on project outcomes and impacts, utilising data analysis techniques to identify patterns, trends, and insights from evaluation findings.
- Plan and lead M&E workshops and training events with clients.
- Collaborating closely with line managers and colleagues to ensure high-quality service delivery.
- Supporting our fundraising clients to enhance their monitoring and impact reporting systems and processes and using monitoring data to feed into project / programme design and development
- Support clients and colleagues to develop consultation tools and undertake consultation with service users, partners and other stakeholders
- Participating in the promotion of the company’s services, including responding to client enquiries, discussing needs and developing proposals
- Research and identify new business opportunities and work with colleagues to develop
- General administrative duties, including maintaining records in line with our Quality Management System (QMS).
- Other duties as assigned by the line manager.
Person Specification:
Essential Qualities / Skills / Experience:
- A successful track record of undertaking voluntary sector project / programme evaluations and developing M&E frameworks.
- Experience of designing and developing monitoring frameworks / tools and undertaking quantitative and qualitative primary research
- Research and analysis skills such as literature review and secondary data analysis
- Ability to chart and visually communicate data and findings in effective and compelling ways
- A team player with a confident manner and a professional, flexible, positive and studious approach to the work.
- A passion for supporting the voluntary sector in the UK to better achieve it’s aims
- Experience in key social issues within the UK
- An ability to quickly develop a detailed understanding of wide ranging and complex topics.
- A high standard of written English with an ability to produce concise and persuasive prose.
- High level computer literacy, for word processing, graphic report layout design, data analysis, record keeping, and web-based research.
- Excellent verbal communication skills.
- Close attention to detail.
- An ability to manage projects with multiple contributors and stakeholders.
- A strong ability to work with data using spreadsheets and other software tools.
Desirable Qualities / Skills / Experience:
- Broad understanding of key health, social welfare and other issues in the UK that the voluntary sector seeks to address.
- Presentation skills and experience in training / mentoring.
- Experience of promoting and selling consultancy services.
- Relevant professional qualifications, memberships and evidence of CPD.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Employment Coach
Reporting To: Employment and Skills Programme Manager
Salary: £30,900 per annum
Location: Hybrid with one day in the office in Kings Cross N1 9LG
DBS: This post is subject to an enhanced criminal record check under the arrangements established by the Disclosure and Barring Service.
Context of Job
AFK is a national charity helping young disabled people develop their independence and find employment. Our vision is a world where all people living with a disability get to lead the life they choose. As part of this we provide bespoke employment skills training and organise work placements across North London. At a national level, we provide mobility equipment not available on the NHS for disabled children and young people up to the age of 25.
Job Purpose
To support young people with disabilities aged 18 to 25 to progress towards and into employment.
The role will involve liaising with education professionals and employers and brokering new opportunities for supported employment, volunteering, and work placements. You will work with young people to provide specialist one to one coaching, assess, and develop their employability skills and support them towards their own goals and objectives.
Working Conditions
This post is 35 hours per week. The post holder will occasionally be expected to work some evenings and weekends as required by the job.
28 days annual leave will be given in addition to normal public holidays. There is a TOIL Policy.
Principle Responsibilities
· Work with a caseload of individual young people to identify and support their aspirations for future employment and formulate plans to enable them to achieve their goals.
· Contribute to progress reports, reviews, open evenings and other events with education professionals, families, and young people
· Provide intensive 1:1 support in all aspects of employment support.
· Inform and work closely with the Employment Broker on the type of jobs that trainees want sourced, or job carved so that placements can be sought.
· Refer people for specialist advice and support
· Secure voluntary work, work tasters and work experience placements for individuals to support their journey towards employment.
· Work with our experienced Service Delivery Team to deliver or co-ordinate coaching, and training as required.
· Support people in the workplace as required.
· Develop and maintain knowledge of the local labour market and opportunities relating to employment, work experience and volunteering.
· Develop and maintain effective working relationships with local employer groups, statutory, voluntary, and private organizations to support the development of suitable opportunities.
· Engage with businesses that can create employment, volunteering, and work placements, including providing training / advice to employers as required.
· Identify any financial implications for individuals related to part time employment and disability benefits.
· Monitor the progress of individuals and keep appropriate records.
· Undertake necessary administrative duties relating to the role.
· Undertake learning and development as identified through regular appraisals and reviews.
· Carry out other duties as deemed appropriate to the post by the Executive Director of Services.
Please see the application pack for full details and the person specification.
We will be actively interviewing so applicants are advised to apply early.
Please submit your CV and a cover letter outlining why you are suitable for the role
Our vision is a world where there are no barriers to independence for children and young people who are disabled or neurodiverse.
The client requests no contact from agencies or media sales.
VCFSE Capacity Building Manager
About us
Community Action Suffolk (CAS) is the county’s infrastructure organisation for the Voluntary, Community, Faith and Social Enterprise (VCFSE) sector. We exist to ensure our sector, and its volunteers are supported, safe and sustainable and that our communities are active and resilient.
Our values of collaborative, enabling, person centered, responsive and trusted are the golden thread which runs through who we are and how we operate, and we aim to make them real every day.
About the role
Are you passionate about enabling the Voluntary Sector in Suffolk to thrive and support the local community? Do you enjoy engaging, motivating and influencing people?
If so we have an exciting opportunity for a dynamic and energetic individual to join our management team at CAS.
In this role we are seeking an experienced and enthusiastic manager to support, develop and manage a talented team which delivers high-quality person-centered services to VCFSE organisations.
As the Capacity Building Manager your responsibilities will include;
- Leading the development and alignment of the VCFSE Organisational Development services team to achieve its KPIs.
- Working with Deputy Director of Operations and Business Development to grow existing services and explore new opportunities and income growth for service development.
- Write funding applications and proposals to secure resources for new and existing services.
- Manage and create budgets, ensuring cost-effective service delivery and financial control.
- Drive business strategy to meet organisational targets and standards.
- Provide effective and inclusive leadership to the VCFSE Organisational Development services team which focuses on best practices and quality outcomes.
- Build and maintain positive relationships with key stakeholders, commissioners, funders, and voluntary sector organisations.
The successful candidate should have previous experience of managing staff, strong interpersonal and communication skills, attention to detail and a flexible and self-motivated approach. You should also have excellent organisational and prioritisation skills as there will often be the need to manage a busy and varied workload. Regular travel around the county is required for this role therefore candidates will need a driving license.
If you are interested in the role and would like to learn more, please visit our website.
We are a friendly organisation, committed to promoting a diverse and inclusive culture in all that we do, and welcome applications from individuals of all backgrounds. We aim to create a workplace which is welcoming, fair, and inclusive, where people can be themselves and contribute to our vision and values.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, or on commencement of post.
What we offer
You will work within a reputable charity which offers its employees benefits which include:
- Blended working where role allows
- Flexible working options to support work/life balance
- 33 days increasing to a maximum 36 (FTE) annual holiday which includes an allowance for bank holidays
- Up to 4% matched pension contribution
- 2 days pro rata volunteering days to support volunteering in Suffolk
- Staff Discounts Scheme for a range of retailers including; shopping, holidays, insurance, eating out and health and leisure activities
- Company Sick Pay Scheme
- Continued Professional Development for job related development
- Family Friendly policies and practices
- Tailored induction
Closing date for applications: 9.00am Wednesday 18th June 2025
Interviews will take place the weeks commencing 23rd & 30th June 2025
Community Action Suffolk’s mission is to strengthen and champion community action in Suffolk by supporting the VCFSE sector

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Fundraising Manager
Part-time, 21 Hours per week
Permanent
Hybrid (minimum one day in Twickenham Office per week)
£42,000 (pro rata) depending on experience
FIRST STAGE INTERVIEWS WEEK COMMENCING 16TH JUNE
SPEAR is a lifeline to hundreds of people each year who are experiencing, or at risk of, homelessness across six London boroughs. We provide essential outreach support, a variety of accommodation options, tenancy support services and vital health programmes. In 2024 we supported 804 people experiencing homelessness. This included 466 people found rough sleeping, 227 people in accommodation-based and floating support and 84 young people aged 16-25.
We are seeking a dynamic and experienced Corporate Fundraising Manager to lead and grow our corporate giving and partnerships income stream. Corporate Giving at SPEAR comprises just over 20% of our fundraised income, with a mix of direct giving, local COY partnerships and employee fundraising. This is a key role within the Fundraising and Engagement team, responsible for developing and managing relationships with corporate partners to generate sustainable income and deepen engagement with SPEAR’s mission.
You will also play a strategic role in identifying new prospects, securing partnerships, and delivering excellent account management to all existing supporters. There is scope to grow the role with professional growth opportunities for the right candidate. Please see the Job Description and Person Specification for more information.
Your Benefits
- 34 days’ holiday, (inclusive of bank holidays) increasing with length of service
- Enhanced maternity and paternity leave
- Enhanced occupational sick pay
- Enrolment into our pension scheme after three months’ service
- Yearly eye care vouchers
Your Perks
- 24-hour access to confidential counselling services (EAP)
- Free staff wellbeing sessions
- Flexible working
- Free moving house day
- Staff interest-free loan and season ticket loans
- Cycle to work scheme and free parking at some sites
Once you join us, you will be eligible for a whole host of benefits. Need a day off to move house? We can do that. Want to be out in nature every day and cycle to work? No problem. Need to know you’ll be financially secure whether you’re sick, having a child or simply in the future? We’ve got that covered with sick pay, parental leave and a great pension scheme.
We’ll also ensure your mental wellbeing can be your number one priority through access to a confidential counselling service, so you can go home every day, knowing your hard work is helping some of those most marginalised in society move from homelessness to independence.
SPEAR welcomes and encourages applications from everyone, regardless of age, disability, gender, ethnicity, religion or sexual orientation.
Please apply using the button shown.
The client requests no contact from agencies or media sales.
The College is seeking to appoint a Safeguarding Administrator and Deputy DSL to support the delivery of high-quality pastoral care in the School, liaising with and working alongside the pastoral care team. The Safeguarding Administrator will be a Deputy Designated Safeguarding Lead and will liaise with external agencies as required.
The successful candidate will provide a high level of comprehensive administrative support for the safeguarding and pastoral care team. You will be a competent IT user with excellent communication and interpersonal skills. The ideal candidate will be highly organised along with time management skills and the ability to prioritise and react with competing demands. Familiarity with current safeguarding and child protection legislation in the UK would be desirable as well as experience of working within a multi-agency or educational environment.
The College offers a competitive salary, pension membership with life assurance cover, generous school fee discount, private health plan and other lifestyle benefits.
The School is committed to the principles of equal opportunity, diversity and inclusion. We are committed to attracting and retaining the very best staff, ensuring that our staff body reflects the diversity of our students and local community.
Further details and application pack can be downloaded via our website. Applications must be made via the Epsom College Application form.
Closing date 20th June 2025
The post is exempt from the Rehabilitation of Offenders Act and as part of the selection process a criminal check by the Disclosure and Barring Service will be required. Epsom College is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
Could you be our new Head of Operations and Projects? This is a rare opportunity to join Hope House Children’s Hospices in a senior role and play a vital part in achieving our mission; helping every child with a life-threatening condition to live their best life.
Hope House Children’s Hospices have an opportunity for a Head of Operations and Projects to join our team based in Oswestry. You will join us on a full time, permanent basis. In return, you will receive a competitive salary of between £55,056 - £59,289 per annum, depending on experience. Plus Car Allowance of £5,532 per annum.
About the Head of Operations and Projects role:
As well as providing leadership for the Facilities, IT and Projects teams and their experienced team managers, the Head of Operations and Projects will join the charity’s Senior Management Team and take the lead on strategic priorities including a multi-year programme of estates development, integrating environmental sustainability principles into operations and projects, the evaluation of emerging technologies, and business continuity and resilience.
You will be flexible in your approach to working hours and times and be comfortable to regularly travel between Hope House in Shropshire and Ty Gobaith in Conwy to deliver your role.
We are looking for a Head of Operations and Projects who has:
- A proven track record of leading teams in both operational and project roles.
- Professional/degree level qualification (or equivalent experience).
- Experience of leading change projects in support of strategic objectives.
- Exceptional communication and collaborative working skills.
- An understanding of digital workplace tools, IT infrastructure and facilities operations.
We are interested to hear from applicants from a broad range of professional backgrounds. If you are leader with both operational and project experience and are aligned with our charity’s purpose and values, then whichever industry you currently work in you may have the transferable skills to make a success of this role.
About us:
By joining Team Hope House and Ty Gobaith, you will be helping your local community and in return for this, we make a real commitment to your career, health and wellbeing.
We will support you by offering:
- Generous annual leave entitlement, starting at 34 days per annum with service increments
- Organisational pension scheme
- Blue Light Card and staff rewards programme
- Cycle to Work Scheme
- Wellbeing services which includes staff counselling
- Funded Medicash - Health Care Cash Plan
- Flexible working arrangements
- Great development opportunities
Closing date: 20th June 2025
Interview date: 2nd July 2025
If you think you have what it takes to be our Head of Operations and Projects and help us deliver our mission, then please click ‘apply’ now! We are welcoming informal discussions with our Director of Finance, People and Resources, Andy Fergus; contact us on 01691 679 679 or email [email protected] to arrange a call. We’d love to hear from you!
The successful applicant will be required to obtain a Standard Disclosure from the Disclosure and Barring Service (paid for by Hope House).
Hope House and Ty Gobaith Children’s Hospices are committed to equality of opportunity and meeting the needs of children, young people and families. The care we provide and the environment we create to deliver care reflects our ongoing commitment to respecting the diversity of the communities we serve, and the individual physical, spiritual and emotional needs of each person and their loved ones.
Senior Occupational Therapist
Salary: £37,350 per annum, pro rata
Hours: 30 Hours per week
Contract: 1 Year fixed-term (Subject to extension)
Based: Wymondham office with service delivery throughout Norfolk and wider areas.
About Us
Cup-O-T: Wellness and Therapy Services provides accessible, creative, evidence based mental health support and training to empower communities, young people and families.
We believe that everyone should have early and easy access to the support they need to live with purpose and meaning.
We focus on the physical, mental and emotional wellbeing of our young people working with them to make lasting changes to their lives and helping them play a positive role in their communities.
We offer outdoor-based occupational therapy programmes as well as family and community sessions across Norfolk. Our programmes empower young people aged 7-25 and families, who face complex and difficult challenges in their lives.
We deliver high quality training that empowers people with lived experience of mental health services and enables schools, workplaces and community groups to support people.
About the Role
Are you passionate about Young People’s mental health?
We are looking for a senior occupational therapist, experienced in working with young people (age 8-25 years old) in a community mental health setting to join our growing team. We would particularly welcome applications from individuals with experience or skills working with young people aged 7-14.
The Senior Occupational Therapist will be responsible for delivering individual and group occupational therapy interventions and training. Based at our Wymondham office and throughout Norfolk and wider areas.
As a senior occupational therapist your role will involve overseeing the running of community projects and supervising team members. You will work closely with the management team, CEO and Board of Directors.
Additionally in this post you will:
- Develop and deliver training
- Completion of reports
- Supervising team members
- Work closely with the team, CEO and Board of Directors
- Develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners
- Network with other organisations
- Support events across the community to promote Cup-O-T’s work. This may include some weekend and evening events.
Please note that having a full driving licence and access to a car with business insurance is essential for this role.
Benefits
- Having a positive impact on people, the planet and development of a small social enterprise
- Pension contributions
- Flexible working hours
- Friendly working environment within a supportive and exciting department
- Working in the organisation's gorgeous woodland space, office and community locations
- Extensive team training and a commitment to staff personal development, includingannual team away days
- 5.6 weeks’ paid holiday a year (pro rata calculations) including bank holidays.
Closing date: 9am Friday 13th June
Interview: Tuesday 17th June
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Cup-O-T is a social enterprise, a non-profit organisation.
Head of Policy
We are looking for a Head of Policy to join the team. This critical role leads policy work with Whitehall departments and external organisations to ensure policy and spending decisions are informed by evidence.
If you want to join an impact driven organisation, improving outcomes for vulnerable children and families then apply today!
Position: Head of Policy
Location: London/hybrid
Hours: 35 hours (flexible working available)
Salary: £69,700 plus generous benefits
Contract: Permanent
Closing Date: 8 June 2025 23:59
Interviews: 17 June 2025
The Role
Leading discussions with policy makers in central government departments and leading sector organisations, you will understand their needs, keep abreast of the current policy context and work to ensure robust evidence on effective policies, programmes, and practices is at the heart of spending and operational decisions.
You will work to:
- Ensure the research is policy relevant
- Identify policy implications from research
- Develop the organisations policy positions
- Provide evidence and advice to inform government policy development as needed.
Key tasks include:
- Lead policy influencing
- Deliver the work programme
- Team and organisational leadership.
About You
You will have in-depth understanding of key public policy and services at the national and local level, including the current local practice and delivery climate in local authorities – particularly relating to children’s services – as well as exceptional leadership, interpersonal, and networking skills
You will have experience of:
- Working in a policy environment in government, a national charity or think tank to secure change within national government and other national organisations
- Translating complex academic evidence accurately and rigorously to create effective outputs that meet a variety of needs
- Working with What Works evidence standards and how to apply them practically to achieve impact
- Building effective high-level relationships to secure change within national government and other national organisations.
The Organisation
This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focussing on using and championing high-quality evidence, working directly with government and local leaders, the team provide practical solutions and encourage change. This is an organisation with ambitious aims and people are essential to its success.
Some of the great benefits include:
- 30 days annual leave, plus one extra day off for your birthday,paid bank holidays, and up to three can be switched for religious observance
- Up to five days carers’ leave, in a 12-month period, three days paid
- Paid compassionate leave
- Enhanced sick pay
- Enhanced parental leave and pay
- 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment.
- Employee Assistance Programme with 24/7 counselling, legal & information line
- Unlimited access to 24/7 GP
- Mental health support
- Life cover at x4 annual salary
- Bike to work scheme.
The organisation values and celebrates diversity and is committed to providing an inclusive environment for all employees. People are at the heart of what does, and it’s vital that the workforce reflects the diversity of stakeholders and the wider society in the UK. We actively seek candidates from diverse backgrounds and communities and offer excellent salaries, learning and development opportunities and a great office location situated in the heart of St James’. The team works in a hybrid and flexible way and recognises the importance of a good work-life balance.
You may have experience in other areas or roles such as: policy; research; research and policy; policy and Influencing; Head of Policy; Head of Research; Head of Research and Policy; Head of Policy and Influencing; Director of Policy; Director of Research; Director of Research and Policy; Director of Policy and Influencing. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Purpose
You will facilitate volunteering opportunities and embed lived experience insight and involvement across Glass Door, driving us toward our vision where no one sleeps on the streets of London.
· Volunteers power our services – bringing the time, skills and energy that keep services running.
· People with lived experience shape how those services are designed, delivered and improved.
Your job is to champion, organise, integrate and embed the contribution of both groups so their impact is felt in every corner of the organisation.
Job Responsibilities
What You’ll Do
· Ensure volunteers and people with lived experience play a clear, positive part in ending homelessness.
· Oversee every volunteering activity: night shelters, triage volunteers, office roles and more; making sure each runs smoothly, safely and inclusively.
· Organise and facilitate the Lived Experience Group, gathering insight, championing its recommendations and embedding their expertise across the charity.
· Work closely with colleagues across all teams, amplifying the voices of volunteers and those with lived experience.
· Champion volunteering across the organisation, showcasing its value and impact on our mission.
Volunteer Management
· Lead the full volunteer journey — recruitment, screening, induction, training, coordination and recognition.
· Produce and keep up-to-date role outlines and guidance so every volunteer understands their contribution.
· Act as the main point of contact for 20+ night shelter Volunteer Coordinators and for triage, office and translation volunteers, handling scheduling, queries and quality assurance while ensure a positive volunteer experience.
· Apply robust safeguarding practice across all volunteer activities.
Lived experience
· Organise and support the Lived Experience Group — schedule meetings, circulate papers, handle logistics, and recruit and onboard new members.
· Lead the charity’s lived experience strategy with the Director of Services and senior leadership, embedding co-production and meaningful involvement throughout the organisation.
· Champion lived experience insight across departments, advising colleagues on how to integrate it into their work.
· Promote trauma-informed practice when involving people with lived experience, modelling respectful and inclusive ways of working.
· Track and report how lived experience insight shapes services, communications and organisational culture, sharing clear evidence with leadership and trustees.
· Build external links with peer organisations and networks to share learning and widen opportunities for people with lived experience.
· Continually review and refine our approach, aligning it with sector best practice and our vision of an organisation shaped by those it supports.
Support others managing volunteers
· Work with teams across the charity to identify and shape new volunteer roles and opportunities where services need them.
· Develop clear role descriptions and guidance so every volunteer understands their purpose and what’s expected of them.
· Provide practical support and coaching to staff who supervise volunteers, promoting consistent good practice.
Volunteer communications
· Respond quickly to enquiries, giving a great first impression of volunteering at Glass Door.
· Write and send the monthly volunteer newsletter, working with the Communications team on wider volunteer related communications.
· Coordinate Volunteers’ Week activities to recognise our volunteers’ contribution.
· Gather and organise volunteer feedback to keep improving our volunteering opportunities and the services they enable.
Support, training and guidance
· Develop, implement and review volunteer-management policies, procedures and processes so staff have clear, best-practice tools to support the volunteers who enable our services.
· Advise colleagues on creating roles, supervising and utilising volunteers, and resolving day-to-day issues.
· Design, produce and deliver role-specific training packages and induction sessions for large volunteer cohorts (for example, 800 night shelter volunteers), ensuring everyone is confident and equipped before they begin.
· Evaluate and refresh training and guidance materials regularly, using feedback, legislation and organisational priorities to keep content up to date.
Quality assurance
· Stay on top of legislation and sector standards; update processes when needed.
· Regularly review the volunteer experience and introduce improvements.
· Aim for a consistent, inclusive and rewarding journey at every stage.
Other
· Uphold Glass Door’s commitment to equality, diversity and inclusion in all you do.
· Carry out any other duties reasonably associated with your role.
Person Specification
Essential
· Empathetic attitude towards people experiencing homelessness and other vulnerable groups, paired with a positive, engaging style that builds trust with volunteers, staff and others.
· Significant experience managing the full volunteer journey — recruitment, screening, induction, training, scheduling, support and recognition.
· An understanding of the value of lived experience involvement and the principles of co-production and co-design.
· Strong knowledge of best practice in volunteer management.
· Strong written and verbal communication skills and confident use of Microsoft Office and databases (e.g. Salesforce).
· Strong organisational and time-management skills
· Ability to build and maintain trusting, supportive relationships with volunteers and the Lived Experience Group.
Desirable
· Lived experience of homelessness.
· Proven ability to champion, facilitate, support and integrate the contributions of people with lived experience.
· Experience facilitating co-production panels or advisory groups involving people with lived experience of homelessness or other disadvantage.
· Professional qualification or recognised training in volunteer management.
· Skilled at designing and delivering training and group sessions.
Other
· Offer of employment subject to a satisfactory enhanced DBS check for adults.
· Availability for occasional evening events or service visits (less than 8 per year) with notice.
· Adherence to Glass Door’s safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support. Without Judgment.
At Prisoners Abroad, we support British citizens imprisoned overseas, their families at home, and people returning to the UK after prison. We are a small but powerful charity, providing life-saving support through some of the most isolating and traumatic experiences imaginable.
We’re looking for a Resettlement Officer to join our frontline team on a fixed-term maternity cover contract, working at the intersection of criminal justice, homelessness prevention and social reintegration. You’ll manage a caseload of people returning to the UK after prison abroad, providing essential support and advice around housing, benefits, mental health, and advocacy for this overlooked group, and co-facilitate support groups.
You’ll need frontline experience supporting people with multiple needs, strong advocacy and communication skills, and a non-judgemental, person-centred approach.
What we offer:
- £35,509 per annum
- 30 days' annual leave + bank holidays
- Generous pension (6.5% employer contribution)
- Flexible working (1–2 days a week from home after induction)
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To protect, support and advocate for the health, welfare and human rights of British citizens in prison aboard.
The client requests no contact from agencies or media sales.
Are you a strategic thinker with a passion for policy, public affairs, and media? Do you thrive on influencing change at the highest levels and leading impactful campaigns?
The Royal College of Radiologists (RCR) is seeking a dynamic and experienced Head of External Affairs to lead a high-performing team and drive our external engagement strategy. This is a pivotal role in a respected medical charity, where your work will directly support doctors and improve patient outcomes.
The Head of External Affairs will lead a talented team of experts with focus on building the RCR’s influence, authority and impact across government and the health sector. Bringing together policy, public affairs, campaigns, AI, census and insight and media, the external affairs team will drive the agenda for change in our key policy areas, ensuring that our positions on workforce, cancer, AI and more are heard and listened to by decision makers; that the RCR is seen as the authority on all things radiology and oncology; and that our positions are clear and unequivocal.
What you’ll do:
- Policy – Lead the development of evidence-based, clinically informed policy outputs that influence change through public affairs, media, and stakeholder engagement.
- Census and Insight – Oversee the delivery of impactful Censuses and ensure all external affairs work is grounded in robust data, insight, and real-world case studies.
- Public Affairs – Drive strategic engagement with parliamentary stakeholders and build partnerships to amplify the RCR’s influence on key health policy issues.
- Press and Media Relations – Secure high-profile, targeted media coverage aligned with RCR priorities; support Officers as expert spokespeople and foster strong media relationships.
- Stakeholder Engagement – Build and maintain influential relationships across the health sector, government, and within the RCR to extend reach and impact.
- AI Strategy – Secure the RCR’s place as a leading organisation in the healthcare space by driving the development of expert thought leadership, impactful programmes of work and a solid AI strategy for the College
- Leadership and Management – Manage and inspire a multidisciplinary team across data and insight, policy, public affairs, media and AI, ensuring strategic alignment and high performance.
What you’ll need:
- Significant experience of delivering high profile external affairs strategies for complex organisations.
- Experience of influencing and effecting change in government policy through public affairs.
- Experience in developing high impact campaigns across a wide stakeholder landscape
- Demonstrable experience of turning evidence-based policy into compelling asks through both targeted and broader campaigns
- Experience leading a policy team.
- Ability to translate complex policy into succinct and clear messages.
- Ability to lead and motivate a cross functional team
- Ability to influence others
- Good interpersonal skills.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Development Manager will play a pivotal role in deepening the connections between the school and our alumni and parent community to inspire financial support. We are entering the early stages of a new major philanthropic campaign, which will significantly scale the ambition for the school’s fundraising and engagement activity. As a team, we have a major role to play in shaping the future of the school’s bursary ambitions. Our success will widen access and support the futures and aspirations of disadvantaged young people within our local community, and beyond.
This is a fundraising position which involves leading on our operational effectiveness and developing effective communication techniques to help deliver the school’s philanthropic objectives. You will be required to assist the Director of Development in managing an effective portfolio of fundraising streams, securing regular giving donations, whilst also stewarding our donors effectively, creating innovative and compelling ways to demonstrate the impact of their philanthropic support.
Person Specification
The ideal candidate will need to:
- Be able to demonstrate a track record of securing, administering, and stewarding gifts at any level, or experience in leading income generation activity through regular giving programmes within the charitable sector.
- Maintain positive working relationships with all constituents in the King’s community, including alumni, parents, and pupils to encourage lifelong engagement through participation, advocacy, and support.
- Be a great problem solver with the ability to work laterally to identify opportunities and provide solutions to fundraising challenges.
- Assist the Director of Development in prioritising prospects, through a thorough research strategy, leading the regular giving activity and helping to implement the development fundraising strategy to support the school’s vision and bursary ambitions.
- Demonstrate self-awareness and understand how to bring others with them to collectively make a contribution to our wider social aims.
- Work systematically and maintain the strong support ecosystem that is in place, including the identification, research, and management of supporters, donor stewardship and acknowledgement, gift administration and due diligence procedures.
- Demonstrate a high level of written and oral communication, with a keen eye for attention to detail.
- Show a passion for fundraising and the need to make giving more effective for all level of donors by demonstrating increased impact across all fundraising initiatives.
- Be able to work independently and effectively, is comfortable with ambiguity and has a proven ability to manage competing priorities both operational and strategic in nature.
- Be experienced in using donor and potential donor relationship management systems, for example Raiser’s Edge or Toucan Tech.
- Be a flexible and supportive team player, who is willing to roll up their sleeves and do whatever is required.
King’s is an extremely sought-after school with outstanding academic results and a vibrant co-curriculum. It strives to appoint able, committed, and compassionate colleagues to help ensure every child at the school achieves their best. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south-east England and benefits from exceptional grounds and facilities. We offer excellent benefits including healthcare provision, contributory pension scheme, gym membership and lunch during term time.
To apply for this role, please visit our website.
Closing date: 9am on Thursday 12th June 2025
Interview date: Wednesday 18th June 2025
Second round (if required): Monday 23rd June 2025
Interviews may be staged and we may choose to appoint at any time during the application process.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.
We are looking for a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.
The Navigator will support survivors and/or their parents and carers through an initial risk and needs-led assessment process, ensuring the organisation has a good awareness of their circumstances. They will demonstrate a high level of empathy and care, offering initial support, information and advice to survivors and meeting any immediate needs prior to allocating individuals for ongoing support.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the Criminal Justice System.
Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.


The client requests no contact from agencies or media sales.