Director of services and influencing jobs

Could you turn bold ideas into campaigns that inspire people to give, volunteer and take action?

Mercy Ships UK is entering an ambitious period of growth and we’re looking for an exceptional Head of Marketing to help turn that ambition into impact.

This is an exciting opportunity to support the operational engine room of marketing at Mercy Ships UK, ensuring our fundraising, volunteering and brand priorities are transformed into compelling, integrated campaigns that reach the right audiences and deliver measurable results.

Mercy Ships operates hospital ships that bring free, life-changing surgical care and medical training to people who otherwise have little or no access to safe healthcare. Behind that extraordinary mission sits an equally important challenge: engaging more supporters, growing income, recruiting more volunteers and helping more people discover the work of Mercy Ships.

That’s where you come in.

Reporting to the Director of Communications and Engagement, you’ll lead a multidisciplinary marketing delivery team spanning creative, content, digital and project coordination. You’ll bring together people, ideas, channels and priorities to make sure great strategies become brilliantly executed campaigns.

You’ll oversee the campaign journey from brief to launch and evaluation, shaping creative ideas, coordinating digital and offline activity, improving workflows, managing resources and using insight and performance data to continually improve what we do.

You’ll work closely with colleagues across Fundraising, Volunteering, Strategic Communications, Communities and Engagement, Digital and the wider global Mercy Ships network. This is a highly collaborative role where your ability to influence, prioritise and bring clarity to complex activity will be just as important as your marketing expertise.

We’re looking for someone who combines creative judgement with operational discipline.

You’ll know what makes a great campaign, but you’ll also understand everything that needs to happen behind the scenes to deliver it successfully. You’ll be comfortable moving between creative conversations, campaign planning, digital performance, budgets, stakeholder discussions and team leadership.

You may already be a Head of Marketing, or you could be an experienced senior marketing or campaigns professional ready to take the next step. What matters most is your track record of leading integrated campaigns, managing multidisciplinary teams and turning organisational priorities into marketing activity that delivers results.

This isn’t a role for someone who simply wants to maintain what already exists. We’re strengthening how marketing works across Mercy Ships UK, building greater integration between digital, creative, content and campaign delivery and creating a more resilient in-house capability for the future.

You’ll have the opportunity to shape those ways of working, develop the team and help create a marketing function capable of supporting Mercy Ships UK’s ambitious plans for growth.

And ultimately, the campaigns you help deliver have a purpose far beyond marketing metrics.

They help raise the funds, recruit the volunteers and build the awareness that enable Mercy Ships to bring hope and healing to people around the world.

If you’re an experienced marketing leader who loves making great ideas happen and you want your expertise to contribute to something genuinely meaningful, we’d love to hear from you.

Salary: Band G (£27,480 with potential for pay progression)
Hours: 37.5 hours per week, with occasional work at evenings/weekends for Rainbows events.
Location: Primarily based at Rainbows Hospice, Loughborough, with occasional travel to support volunteers across the East Midlands
Contract: Full time / Permanent

Help shape the experience of volunteers across Rainbows

At Rainbows, volunteers support almost every aspect of our work – from fundraising and events, to our retail shops and the hospice itself – with over 400 individuals generously volunteering their time, skills, and passion.

As the Volunteer Coordinator, you'll play a vital role in ensuring those volunteers feel welcomed, supported, valued and able to make the greatest possible impact.

You'll also help shape how volunteering develops across Rainbows, supporting colleagues, improving volunteer experiences and championing the value volunteers bring to our work.

This is a varied and rewarding role for somebody who has experience of working with volunteers and enjoys building strong relationships, solving problems and supporting others succeed.

About the role

Working closely with the Head of Volunteering, you will play a key role in translating the Volunteering Strategy into day-to-day practice across the organisation.

You'll coordinate the volunteer journey from enquiry and recruitment through to onboarding, training, support, engagement and recognition. You'll be a trusted point of contact for volunteers, helping them feel confident in their role whilst also supporting colleagues across the organisation to involve volunteers effectively and confidently.

Alongside maintaining strong operational processes, you'll also help identify opportunities to improve the volunteer experience, strengthen volunteer engagement and support delivery of our Volunteering Strategy.

You'll also provide advice and support to colleagues across Rainbows, helping them involve volunteers effectively and create positive volunteering experiences.

No two days are quite the same. One day you may be interviewing prospective volunteers, delivering training, or supporting colleagues with volunteer management queries. The next you may be analysing recruitment trends, improving volunteer processes, or representing Rainbows at a community event.

What you’ll be doing:

· Managing volunteer recruitment, onboarding and induction.

· Supporting and guiding volunteers throughout their volunteering journey.

· Delivering volunteer training and development opportunities.

· Advising colleagues on volunteer involvement and good practice.

· Coordinating volunteer communications, engagement and recognition activity.

· Maintaining volunteer records and compliance processes.

· Using feedback and data to improve volunteer experiences and ways of working.

· Supporting delivery of volunteering projects and initiatives across Rainbows

About you

We’re looking for someone who:

· Enjoys building relationships with a wide range of people.

· Can balance empathy with good judgement.

· Is confident advising and supporting others.

· Has experience coordinating people, processes or activities in a busy environment.

· Can manage competing priorities and work independently.

· Has strong administrative and organisational skills.

· Is comfortable using systems, data and technology to support their work.

· Is passionate about creating positive experiences for volunteers and supporters.

· Understands the value volunteers bring to organisations and communities.

Previous experience of working with volunteers is highly desirable, and experience of supporting, coordinating or managing volunteers would be an advantage.

Why join Rainbows?

At Rainbows, we are dedicated to making a real difference to the lives of children and families across the East Midlands. You'll be part of a friendly and supportive team where volunteering is valued and recognised as an important part of delivering that mission.

You'll have the opportunity to work with over 400 volunteers, influence the experience they receive, and help shape how volunteering develops across the organisation in the years ahead.

Further requirements can be found by downloading the Person Specification.

Our Benefits include:

· Free onsite parking at the Hospice, Lark Rise, Loughborough.

· Eligibility to join blue light card discount scheme and Company Shop.

· Healthcare Cashback plan.

· Life Assurance.

· 27 days holiday plus bank holidays.

· Contributory pension scheme or Salary Sacrifice Pension Scheme

· Affordable meals at the Hospice, Lark Rise, Loughborough.

· Free Tea, Coffee and Fruit whilst at the Hospice

· Free access to Health Assured employee assistance programme

· Wellbeing support and access to Mental Health First Aiders

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.

What you'll do 

• Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
• Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
• Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
• Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.

Please see the job pack for more information. 

Role: Trust and Statutory Fundraising Manager

Salary: £40000 to £43000 per annum (DoE) + benefits

Hours: 37.5 hours per week

Location: Cheadle Hulme, SK8 6RQ

Type: Permanent, Full Time - 37.5 hours per week

About Us

Originally founded in 1823, Seashell Trust is a nationally recognised and registered charity based in Cheadle Hulme, Stockport. The Trust comprises of the Royal School Manchester, the Royal College Manchester, 17 bespoke Residential Care Homes, Outreach Health and Family Services. We provide expert Residential care and Education for children and young people with severe, profound, and complex learning difficulties and disabilities, sensory impairments, communication disorders and autism. Our fantastic services are based all on one-site, which deepens our sense of community for our children and young people and the wider Seashell team

The Role

Were hiring for a Trust and Statutory Fundraising manager to join us at Seashell to lead on the trust and foundations fundraising strategy for the charity, driving increased income for capital redevelopment projects and day to day revenue fundraising. They will extend the portfolio of high profile, grant-making trusts and foundations that support the charity along with securing significant funds from statutory funders such as government, Lottery and Sports England.

Key Responsibilities

• Lead on trust and statutory fundraising, developing and delivering the strategy for both capital and revenue fundraising to drive increased restricted and unrestricted income.
• Set trust and statutory income targets and oversee income forecasting for capital and revenue, keeping the Head of Fundraising abreast of performance against target.
• Lead on developing and overseeing due diligence procedures for trust, statutory and major donor prospects to ensure staff follow due process.
• Share project information, budgets and statistics gathered for appeals with the wider fundraising and marketing team.
• Work with the Data Officer to ensure the database is maintained with accurate and consistent donor and prospect information in line with GDPR and related legislation

Requirements

• Extensive experience in a trust fundraising role in the charity sector and the process behind it.
• A demonstrable track record of income generation through personally securing six and seven figure gifts from grant-making trusts, foundations and statutory sources
• Experience of leading and delivering effective and practical fundraising strategies to include target setting, forecasting and income reporting
• An ability to think and act strategically to move forward complex donor relationships, understanding their needs and what motivates them
• Experience of working with and influencing senior leaders and peers within an organisation

Benefits

• Detailed 2-week induction programme for all new employees
• Access to our on-site inclusive gym, fitness classes and swimming pool
• Blue light discount scheme
• Benenden Health Care Membership – access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice
• Access to a wide range of vocational programmes to support you in your job role
• Life Assurance (3x Annual base salary) subject to terms and conditions
• Cycle to work scheme
• Free on-site parking
• Paid Enhanced DBS

About Recruitment at Seashell

Our vision is for the children and young people in our care to be safe, happy and to achieve the best possible outcomes so that they are valued and valuable members of their communities.

Our Core Values are represented within the three ‘I’s’ – Integrity, Innovation, and Involvement. We value diversity and are committed to equal opportunities.

Disabled candidates who meet the minimum criteria on the person specification will be guaranteed an interview. We are an inclusive employer and welcome all applications.

This charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We provide an environment that is safeguarded and as part of our safer recruitment policy, the successful candidate will be required to undergo an enhanced DBS check and full references will be taken.

Lead our IPS service and help transform lives through employment.
We're looking for an ambitious and values driven leader to develop a talented team, drive excellent outcomes and shape the future of mental health employment support in Islington.

About the Role

Hillside Clubhouse is looking for an experienced IPS Team Leader to lead our Individual Placement and Support (IPS) SMI service across Islington and as part of the newly merged North West London NHS Trust. You'll provide leadership, coaching and support to a team of Employment Specialists, ensuring high-quality, recovery focused employment support for people with mental health conditions. 

This is an exciting opportunity for someone who wants to make a lasting impact. You'll work closely with NHS partners, employers and local stakeholders while helping to strengthen and develop the service, improve performance and deliver excellent employment outcomes. 

Why Join Hillside?

Hillside Clubhouse is a co-produced mental health employment support charity working across Islington. We believe employment is a powerful part of recovery and support people to achieve their goals through our Clubhouse and community-based services. 

As a small, ambitious charity, you'll have genuine opportunities to influence decision-making, shape services and work closely with senior leaders. We offer flexible and hybrid working, generous annual leave, pension contributions and ongoing professional development opportunities.

Shape the future of play and early intervention services for disabled children while leading strategic innovation at one of the UK's most impactful disability charities.

About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better - for the families we serve, and for the people who help us to make that happen.

Through grants and emergency equipment loans, we ensure children get the vital equipment they need, when they need it, while our free nurse helpline offers crucial support and information – as well as a listening ear. Our campaigns help to give children with disabilities and their families a voice, advocating for change to benefit the families we serve.

Across the whole of Newlife, our teams are crucial to our success – it's not just a job; here you'll be helping us to change lives every day.

What you'll be doing
You will lead the development and delivery of innovative services that improve the lives of disabled children and their families through play, early intervention and inclusive practice. Working closely with families, healthcare professionals, education providers and community partners, you will identify emerging needs, drive service improvement and develop approaches that increase impact, reach and sustainability.

A key focus will be shaping the future of Newlife's play offer, including Community Play programmes, Play Pods and the development of new Early Years services. You will ensure services are informed by evidence, family insight and best practice in child development, inclusion and play.

If you're ready to lead transformational change in early intervention services and make a lasting impact on the lives of disabled children and their families, we'd love to hear from you.

Please note DBS check will be required for this role.

Type: Fixed term contract

Duration: 2 years

Location: A mix of working remotely and in the McPin office (Bethal Green, London)

Salary: Starting from £46,637 per annum FTE (point 22)

Hours: 37.5 hours per week

Do you want to ensure mental health research has a real-world impact?

Can you lead strategic communications that influence researchers, policy makers and the public?

Are you an experienced, values-led communications leader who can support and inspire a busy team?

The McPin Foundation is looking for a Senior Communications Manager to lead our communications function at an exciting point in our growth. This strategic, hands-on role suits someone with excellent communications skills and strategic leadership and communications experience.

McPin is a mental health research charity working to transform how research is done by putting the expertise of people with lived experience at its heart. We believe this makes research more relevant, meaningful and likely to create real-world change. Recent work has included young people’s mental health, digital mental health and virtual reality, inequalities, data sharing and artificial intelligence.

As Senior Communications Manager, you will ensure McPin’s work reaches the right audiences and has the greatest possible impact. You will lead our communications strategy, support influencing and impact work, and help colleagues translate complex research into engaging and accessible content.

You will manage and develop a communications team (two people), oversee consultants for specific projects, and work closely with colleagues, partners, people in our networks and external stakeholders. As part of the charity’s senior leadership, you will help shape organisational strategy, strengthen internal working practices and support other McPin colleagues to develop their own media and communications skills.

You will support delivery of McPin’s communications strategy, strengthen how we capture and demonstrate impact and grow our supporter base. You will bring strategic confidence, creativity and practical delivery skills, whilst working in a way that reflects McPin’s values.

Currently, most staff at the McPin Foundation are working remotely, although office spaces in London are open and available for use. This post will involve a mix of working remotely and working in London.

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviours. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme and healthcare cash plan with Hospital Saturday Fund. Please see the full Job Description on the McPin Foundation website for more information.

The closing date for applications is Monday 21st September 2026 at 9.00 am. The first stage of Interviews will take place week commencing 28th September.

To apply please visit The McPin Foundation website to download the job description and application form. In line with our values, McPin does not use AI in its recruitment processes, all applications will be read by our team.

Queries to Vanessa Pinfold if you have any questions about the post.

We are looking for a dynamic, technically skilled Head of Evaluation to play a senior role in shaping and delivering Youth Futures’ evidence strategy.

You will lead a team of Evidence and Evaluation Managers and oversee a portfolio of complex evaluations, helping us generate credible, useful evidence about what works to support marginalised young people into good work.

• Reporting to the Deputy Director of Evidence and Evaluation, you will be responsible for ensuring high-quality delivery of a portfolio of complex impact evaluations.

• You will have a sound understanding of youth employment and/or skills and design evidence-generating projects in a complex field that includes partners from national and devolved government, the third sector and employers.

• You will manage a team of Evaluation Managers, supporting their development while delivering projects that inform Youth Futures’ strategic goals.

This is an opportunity to shape some of the most important evidence being generated on youth employment in England. The role suits someone who enjoys combining technical evaluation expertise with leadership, judgement and collaboration, and who wants their work to influence real decisions about how services, funders and policymakers support young people.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

Please download our recruitment pack for more information on this opportunity. To apply, please visit our website.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Overview

Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.

North-East London (NEL) (Newham, Tower Hamlets, Waltham Forest) Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System (LMNS) and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.

We are recruiting a Maternity Lead for Tower Hamlets, who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.

The role of Maternity Voices Partnership (MVP) Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.

This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.

The membership of the MNVP includes:

● Women, birthing people and families from a diverse range of backgrounds.

● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.

● Nurses, midwives, health visitors, doctors and managers.

This is a self-employed position on a fixed-term contract until March 2027. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.

As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work at the end of each calendar month, and payment will be made within 21 days of receipt of a monthly invoice.

Please note: This role requires applicants to have lived experience of using maternity services at The Royal London Hospital and/or Tower Hamlets within the last five years (either by giving birth or receiving maternity care). The ability to speak Bengali, Urdu or Romanian is highly desirable and will be considered an advantage.

Join a small global team where you'll organise and oversee our UK-based coaching and leadership programmes for education and non-profit leaders. From responding to new enquiries, launching programmes and setting up online learning journeys, to building trusted relationships with senior stakeholders, you'll need to be hands-on and able to prioritise across multiple workstreams. In return, you'll get genuine variety and ownership of your work, a friendly and supportive team, and opportunities to work with new digital tools and platforms and help us pioneer AI-powered ways of working from the ground up. 

About BTS Spark

BTS Spark is the social impact and education practice of BTS, a global professional services firm which specialises in supporting organisations to develop their leaders and build the people capabilities to deliver effectively on their strategies. Our mission at BTS Spark is bring that expertise to help education and non-profit leaders do their best work, building stronger organisations and a better world.

We provide expert 1:1 leadership coaching, powerful group experiences and bespoke team and organisational development programmes, all designed to enable profound and highly impactful learning. To date we have worked primarily with schools, colleges and multi-academy trusts, but we are now actively seeking to grow our work within higher education and the non-profit sector.  Whilst most of the work delivered by our UK hub is with UK-based organisations, we also deliver programmes elsewhere in Europe and manage several international programmes.

Our UK core team is small — just our Director and our Programme Manager — supported by wider BTS colleagues, our global BTS Spark team and a network of 30+ UK-based coaches and facilitators.

Job Description 

Working closely with our UK Director, but with a significant degree of independence, you'll support almost every part of our UK operations:

• Plan and enable smooth programme delivery — allocating coaches and facilitators, scheduling group sessions, and managing logistics for face-to-face events
• Set up and launch coaching and leadership programmes on our digital platforms, and use Claude and other AI tools to speed up routine tasks like data entry, reporting and client updates
• Act as a trusted first point of contact for clients, managing relationships, delivering briefings and platform demos, and preparing data-led impact reports
• Handle new enquiries, follow through with quotations and information, and support business development and proposal writing with the Director
• Help grow our profile — co-ordinating social media content (particularly LinkedIn), updating our website, building landing pages, and supporting our alumni and marketing campaigns
• Forecast income, keep our financial systems up to date, and manage letters of engagement, purchase orders and invoicing requests.
• Provide occasional live support for virtual workshops, and executive assistant support to the Director

The balance of your week will shift through the year, with programme launches taking priority at times and more space for development work during school holidays. A key priority is to make full use of our AI capability (especially Claude) to speed up our processes and free up more time for the relationship-building and engagement work that matters most. This is something we’ll support you to build into your working practice from day one.

We're looking for candidates with the following attributes:

Essential:

• A strong, sustained track record in programme planning and project/operations management
• Confidence managing relationships with senior education and non-profit leaders, with excellent, professional customer service skills
• Excellent written communication and proof-reading skills, with sharp attention to detail
• Strong organisational skills and the ability to prioritise across multiple workstreams
• A proactive, can-do attitude and comfort working independently
• Strong financial literacy and experience with CRM/database systems (e.g. Salesforce, Hubspot)
• Enthusiasm for digital tools and AI assistants, and intermediate Microsoft Office skills
• Flexibility for occasional calls outside business hours with North America and Australia-based colleagues

Desirable:

• Experience working in or closely with the education sector
• University graduate-level education

Benefits

• 25 days' annual leave, plus bank holidays and a Christmas–New Year office closure
• 5% matched pension and life insurance
• Private medical insurance
• Free access to a wellness coach and healthcare app (video GP appointments, mental health and nutritional consultations)
• Cycle to work scheme

See attached job description for further details.

Application Process

Please apply with an up-to-date CV and a supporting statement (max. 2 sides) showing how you meet the knowledge, skills and experience above. Applications without a supporting statement will not be considered.

We review applications on a rolling basis, so please apply as soon as you can. The closing date for applications is 12 noon on Tuesday 1st September.

Initial interviews for shortlisted candidates will be held on a rolling basis until 4th September.

Final interviews will be held in London at the BTS Offices on 10th and 11th September.

Role Purpose 

The Chief Executive Officer will provide strategic, operational and values-led leadership for Home-Start Norfolk, ensuring the charity delivers its mission, supports its families effectively and remains financially sustainable. Working closely with the Board of Trustees, the CEO will lead the organisation’s strategy, people, services, partnerships, governance, income generation and volunteer strategy, while acting as an ambassador for the charity and its work. 

Key Responsibilities 

Strategic Leadership 

• Lead the development and delivery of the charity’s strategic plan in partnership with the Board of Trustees. 

• Translate the charity’s vision, mission and values into clear priorities, measurable objectives and effective operational plans. 

• Identify opportunities for growth, innovation, collaboration and improved impact. 

• Ensure services and activities remain responsive to beneficiary needs and changing external circumstances. 

Governance, Compliance and Risk 

• Support the Board of Trustees to fulfil its governance responsibilities through clear reporting, sound advice and timely information. 

• Ensure the charity complies with charity law, company law where applicable, employment law, fundraising regulation, data protection requirements, safeguarding duties and all relevant regulatory obligations. 

• Maintain a robust approach to risk management, internal controls, policies and procedures. 

• Promote transparency, accountability and ethical decision-making across the organisation. 

Financial Leadership and Income Generation 

• Provide overall leadership for financial planning, budgeting, forecasting and long-term sustainability. 

• Work with trustees and senior colleagues to ensure resources are used effectively and in line with charitable objectives. 

• Lead the development of a diverse and resilient income strategy, including grants, trusts and foundations, individual giving, corporate partnerships, contracts and other appropriate income streams. 

• Maintain strong relationships with funders, commissioners, donors and supporters, ensuring excellent stewardship and reporting. 

Service Delivery, Quality and Impact 

• Ensure the charity delivers high-quality, safe and effective services that achieve positive outcomes for families. 

• Embed continuous improvement, evidence-based practice and meaningful beneficiary involvement. 

• Oversee monitoring, evaluation and impact reporting to demonstrate the value and effectiveness of the charity’s work. 

• Champion safeguarding, inclusion, accessibility and dignity in all areas of service delivery. 

• Comply with Home-Start UK’s Quality Audit Policies and Process, to ensure the charity maintains a high standard of quality assurance. 

People, Culture and Organisational Development 

• Lead, support and develop the senior leadership team and staff, creating a positive, inclusive and high-performing culture. 

• Ensure the charity has the right structures, systems, skills and capacity to deliver its strategy. 

• Promote wellbeing, learning, accountability and collaboration across the organisation. 

• Ensure effective HR, performance management and recruitment practices are in place. 

Volunteer Leadership 

• Provide strategic leadership for the development and delivery of the charity’s volunteer strategy, ensuring it supports organisational priorities and beneficiary needs. 

• Oversee effective volunteer recruitment, induction, training, supervision, support, retention and recognition. 

• Ensure volunteers are valued, well-supported, appropriately deployed and able to contribute safely and confidently to the charity’s work. 

• Develop a sustainable volunteer workforce plan, identifying current and future volunteer capacity, skills and support requirements. 

• Promote a positive volunteering culture that reflects the charity’s values and strengthens engagement, inclusion and community connection. 

External Relations, Partnerships and Advocacy 

• Act as the public face and senior ambassador for the charity, representing it with credibility and confidence. 

• Build and maintain strong relationships with beneficiaries, partners, funders, commissioners, local communities, statutory bodies and sector networks. 

• Raise the charity’s profile and influence through effective communications, thought leadership and advocacy. 

• Promote collaboration and partnership working to extend reach, improve outcomes and strengthen sustainability. 

Head of Belonging and Support
Create Connection, Belonging and Opportunity for Students. 

At the heart of every great student experience is a sense of belonging - and we're looking for a leader who can help create it.

This is an exciting opportunity to shape how students connect, participate and access support across Exeter Students' Guild As our Head of Belonging and Support, you will lead the systems, services and communities that help students build confidence, develop relationships and make the most of their university experience. You'll oversee student-led activity, communities, volunteering and independent advice services, ensuring they are accessible, inclusive and designed around student needs. As a member of the Senior Leadership Team, you'll play a pivotal role in creating opportunities for all students to engage, thrive and progress into leadership. If you're a strategic leader who is passionate about inclusion, empowerment and creating meaningful student experiences, we'd love to hear from you.

The Role

Role: Head of Belonging and Support
Hours: 35 hours per week (worked flexibly)
Salary: Grade E £52,055.01 - £55,225.18
Contract: Full Time Fixed Term for 2 years
Location: Exeter/Hybrid

Who are we?

Exeter Students’ Guild is the University of Exeter’s students’ union, led by students for students. We’re an independent charity, offering a wide range of opportunities, services and support to help students get the most out of their unique journeys at university. This includes everything from social activities to making sure things are going well on their academic course. We have over 300 student groups and all of our work is led by, and in the best interest of our members.

The Guild is a truly rewarding place to work. Our talented and passionate staff make a real difference to the lives of students every single day, working together to achieve the Guild’s purpose: to shape an excellent student experience for all students at Exeter by empowering them to take their place in the world and make a positive difference. We are looking for people who recognise that the Guild is student-led and share a genuine passion for student engagement and empowerment. If you share a commitment to our values and want to be part of a radically inclusive organisation with a seriously exciting future ahead, we can’t wait to hear from you.

What will you bring?

• You'll have significant experience leading participation, engagement, student support, or community-focused services at a strategic level.
• You'll be able to design and improve systems that make it easy for people to engage, access support and achieve their goals.
• You’ll have a strong understanding of inclusion, belonging and the barriers that can prevent people from participating fully.
• You’ll be confident leading complex services involving safeguarding, risk management and stakeholder partnerships.
• You’ll know how to build strong relationships, influence a range of stakeholders and work collaboratively to achieve shared outcomes.
• You’ll be an empowering leader who develops people through coaching, support and inclusive leadership.
• You'll share our commitment to student empowerment, equitable access and creating opportunities for all students to thrive.

We offer lots of great benefits including enhanced family pay, at least 6-weeks’ holiday, sustainable travel incentives, access to exclusive discounts and perks and a free confidential advice service. We’re committed to helping you achieve a healthy balance between your work and home life through a real commitment to flexible and hybrid working. We also provide access to great development opportunities, including a personal development budget for you to spend on sharpening your skills. We’ll also help you to gain valuable experience, ensuring that you have opportunities to grow your career both here at the Guild and beyond.

Inclusion is central to the Guild. We approach our work collaboratively, empower our people and celebrate our uniqueness. If you’re driven to empower others and achieve great things, you’ll fit right in. Our people are proud of who they are and value each other’s differences, and we are committed to creating a diverse community that is radically inclusive of race, gender, age, religion, identity and experience.

To view the role profile and to find out more about us and how we support our students LOVE Exeter, please visit our website.

For general enquiries, please contact us using the details located on our webiste. 

How to Apply?

NOTE: To apply for this position, you will need to submit your application via our recruitment portal located on our website. 

Application Timeline

• Closing Date: 9am 24 August
• Shortlisting: 25 – 27 August
• Assessment Day: 9-10 September

Please submit your application via our recruitment portal. You will need to provide an up-to-date copy of your CV, and answer the following questions related to the person specification for the role:

• Describe a significant system or service redesign you have led. What changes did you make, what informed your approach, and what was the impact?
• Describe a situation where you had to balance autonomy, empowerment or participation with safety, compliance or organisational risk. What tensions did you need to navigate, how did you approach the challenge, and what impact did your decision have?
• Tell us about a time when you identified and addressed barriers that were preventing people from engaging, participating or accessing opportunities. How did you identify the issue, what action did you take, and what was the impact?

Please note:

• We will contact you to let you know the outcome of your application. This can sometimes take a few days.
• You must be able to provide proof of your right to work in the UK before starting work with us. We are not currently able to sponsor employees requiring a visa.
• Applications received after the above closing date will not be considered.

A message from your new Manager, Alison Chambers, Chief Executive

At the Guild, we know that belonging doesn't happen by accident. It takes intentional design, inclusive communities and effective support systems to help students feel that they have a place where they can be themselves and succeed.

As Head of Belonging and Support, you'll lead that work at a strategic level, shaping how students connect, participate and access support throughout their time at Exeter. You'll join a talented and ambitious team that cares deeply about students and isn't afraid to think differently. If you're a collaborative leader who enjoys creating opportunities for others and turning big ideas into meaningful impact, I would love to hear from you!If you would like an informal chat about this role please get in touch.

Imroc is seeking a Chief Executive Officer to provide strategic, values-led leadership as the organisation enters its next phase of development.

This is a significant leadership opportunity for someone who can combine a strong commitment to recovery and lived experience leadership with the strategic, organisational and commercial judgement needed to lead a relatively small, influential charity. Working closely with the Board of Trustees and senior colleagues, the CEO will shape clear priorities, strengthen organisational and financial sustainability, build future leadership capability, and create new opportunities for impact and growth.

The successful candidate will be joining an organisation with a distinctive philosophy and more than 20 years of experience influencing recovery-focused practice. Imroc works in England and globally, combining consultancy and organisational development, accredited training, coaching and mentorship, thought leadership, evaluation and research.

What Imroc does

Training – co-produced, practical and recovery-focused programmes designed to build skills, confidence and meaningful culture change.

Consultancy and organisational development – collaborative support that helps organisations embed recovery principles, co-production and lived experience into practice and organisational culture.

Research and evaluation – evidence-based work that contributes to learning across mental health and related systems and underpins Imroc’s training and consultancy.

Thought leadership and influence – sharing learning, challenging established practice and helping shape more inclusive and recovery-focused systems.

At the heart of Imroc’s work is a commitment to recovery, peer support, co-production/co-development, equality, diversity and inclusion, and lived experience leadership.

Purpose of the role

The Chief Executive Officer is responsible for providing strategic, values-led leadership to Imroc, ensuring the organisation continues to influence and transform mental health systems through recovery-focused consultancy, research, training and innovation.

Working closely with the Board of Trustees, the CEO will lead the organisation through its next phase of development by creating a clear strategic vision, building sustainable partnerships, identifying new opportunities for growth and ensuring Imroc remains financially sustainable whilst remaining true to its values and recovery philosophy.

The CEO will lead Imroc through a period of organisational transition, strengthening organisational and financial sustainability, developing future leadership capability, and positioning the charity for its next phase of development.

They will inspire an inclusive, high-performing culture where people are supported, challenged and enabled to do their best work, ensuring Imroc continues to have meaningful impact both nationally and internationally

Imroc’s new Chief Executive Officer will:

Provide inspiring, values-led strategic and executive leadership;

Successfully lead Imroc through its next phase of organisational development and transition;

Establish clear strategic priorities and ensure these translate into organisational action;

Strengthen Imroc’s influence nationally and internationally;

Create new opportunities for sustainable growth and impact;

Build sustainable strategic partnerships;

Strengthen Imroc’s long-term financial sustainability;

Develop organisational and leadership capability;

Develop an engaged, confident and high-performing team;

Ensure lived experience leadership, peer support, co-production and recovery principles are meaningfully embedded across Imroc;

Champion innovation and thought leadership whilst enabling a wider range of voices across Imroc to contribute to its influence; and

Ensure Imroc continues to have a meaningful impact on mental health systems and communities.

Key responsibilities

Strategic and executive leadership

Provide strategic leadership to Imroc, ensuring the organisation remains focused on delivering its charitable objectives and long-term vision.

Work collaboratively with the Board of Trustees to set and deliver Imroc’s strategic direction, translating the organisation’s purpose and values into clear organisational priorities.

Provide effective executive oversight of organisational and operational performance, ensuring resources, systems and organisational capability support strategic priorities.

Continually scan the external environment to identify emerging opportunities, challenges and changes across mental health, health, social care and wider systems.

Translate strategic opportunities into innovative products, partnerships, and services that align with Imroc’s mission.

Ensure organisational structures, capabilities and resources continue to evolve to meet future priorities.

Lead Imroc effectively through organisational, cultural and strategic change.

Champion continuous improvement and innovation.

Leadership and culture

Lead an inclusive, compassionate and value-led organisational culture.

Foster an environment where people feel supported whilst also being appropriately challenged to achieve high standards.

Lead with authenticity, integrity, and a strong commitment to recovery principles.

Ensure Imroc’s values, recovery philosophy, commitment to EDI, peer support, co-production/co-development and lived experience leadership are reflected throughout organisational culture, priorities and decision-making.

Build leadership capability through coaching, mentoring, and development.

Promote collaboration, learning, and continuous improvement across consultants and colleagues.

Ensure difficult conversations are approached constructively, respectfully, and in a way that enables growth.

Business development and external influence

Build and maintain strategic partnerships across the NHS, voluntary sector, academia, research organisations and wider system partners.

Proactively identify and create new business opportunities, strategic partnerships and sources of sustainable income that increase Imroc’s impact and strengthen long-term financial sustainability.

Represent Imroc nationally through networking, speaking engagements, conferences, and stakeholder engagement.

Position Imroc as an influential, values-led and recovery-focused thought leader, creating opportunities for colleagues and people with lived experience to contribute to Imroc’s external voice and influence.

Support the development of bids, proposals, and strategic partnerships that align with Imroc’s values and expertise.

Build relationships that open opportunities for others across Imroc to develop and deliver new work.

Financial sustainability

Work closely with the Chief Operating Officer and Board to ensure long-term financial sustainability.

Oversee financial planning, budgeting, and organisational performance.

Ensure effective stewardship of organisational resources.

Support and enable income generation through consultancy, partnerships, grants, and other opportunities.

Ensure strategic and operational decisions take account of Imroc’s long-term financial sustainability.

Governance

Maintain a strong and effective relationship with the Board of Trustees.

Maintain oversight of effective strategic governance frameworks, ensuring clear accountability, effective decision-making, and appropriate organisational assurance.

Ensure the organisation meets all legal and regulatory obligations.

Support Trustees through timely reporting, strategic advice, and effective governance.

Promote high standards of integrity, transparency, and accountability.

People leadership

Lead, support, and develop senior colleagues.

Build organisational capability and succession planning.

Create an environment where people are empowered to contribute their expertise.

Encourage collaboration whilst maintaining accountability for delivery.

Lead through periods of change in a way that maintains engagement, organisational confidence, and effective delivery.

Create the conditions in which lived experience leadership, peer support and co-production are valued and embedded across the organisation.

Person specification

Essential experience

Significant senior executive leadership experience, including experience of organisational and operational management.

Demonstrable experience of leading organisations through significant organisational, cultural or strategic change, while maintaining staff engagement, stakeholder confidence and organisational performance.

Experience leading organisational strategy and change.

Experience working effectively with Boards or Trustees.

Experience developing and leading high-performing teams.

Experience building strategic partnerships and influencing senior stakeholders.

Experience contributing to organisational financial sustainability and identifying opportunities for sustainable growth.

Experience within mental health, health, or social care.

Essential knowledge and skills

Strong strategic thinking and commercial awareness.

Excellent relationship building and influencing skills.

Ability to identify future opportunities and translate these into organisational priorities.

Excellent communication and presentation skills.

Ability to lead with both compassion and accountability.

Strong judgement and decision-making skills.

Ability to manage complexity and ambiguity.

Demonstrable commitment to values-led leadership and to embedding equality, diversity and inclusion, recovery principles, peer support and co-production/co-development within organisational culture, leadership and decision-making.

A strong understanding of recovery philosophy, peer support, co-production and lived experience leadership.

Demonstrable understanding of lived experience leadership and the ability to value and embed lived experience in all aspects of the role and the work of the organisation.

Personal experience of mental health challenges, either personally or as a family member/carer, together with an ability to reflect on how this experience influences your values, priorities, and practice.

Desirable experience

Experience within consultancy or professional services.

Experience of research partnerships or academia.

Experience of public speaking and thought leadership.

Experience securing funding, consultancy opportunities or strategic partnerships.

Experience working internationally.

Postgraduate qualification or equivalent experience.

Personal attributes

Authentic and values-led leadership.

Curiosity and a commitment to learning.

Creativity and innovation.

Resilience and adaptability.

Collaborative leadership.

Courage to make difficult decisions.

Ability to inspire confidence and build trust.

Commitment to Imroc’s recovery philosophy.

A commitment to sharing power and ensuring lived experience meaningfully informs organisational leadership and decision-making.

The ability to balance strategic leadership with practical executive leadership required within a relatively small organisation.

Recruitment process and timetable

Timing & Activity

Wednesday 19 August – Sunday 6 September  - Application window

Monday 14 September – Wednesday 16 September  - First stage interviews (subject to change)

Monday 21 September – Wednesday 23 September  - Second stage final interviews (subject to change)

How to apply

To apply for the Chief Executive Officer role, please submit:

your current CV; and

a covering letter setting out your interest in the role and how your experience, skills and approach align with the requirements set out in this candidate pack.

Application details

Salary - £90,000

Location - London - Hybrid

Where to apply - Directly to this advertisement 

Contact for an informal discussion - Kathryn Wileman. Clover HR

Interview arrangements - First stage and second stage Imroc interviews will be arranged virtually.

Accessibility and inclusion

Imroc’s work is grounded in inclusion, equity, co-production and lived experience. Candidates are encouraged to let the recruitment team know if they require any reasonable adjustments or other support to participate fully in the recruitment process.

Find out more

More information about Imroc, its work, publications, training, consultancy and research is available at their website 

This is an exciting opportunity to lead a respected and well-established charity with deep roots in the communities we serve. Jigsaw4u has a strong reputation and dedicated staff and volunteers.

As CEO, you will provide strategic, operational and cultural leadership, working closely with the Board of Trustees, staff, volunteers and partners to ensure the delivery of high-quality services.  You will drive our strategic priorities, strengthen financial sustainability, build effective partnerships and foster an inclusive, high-performance culture.

We are seeking a values-driven leader who can inspire confidence, champion collaboration and innovation and deliver meaningful outcomes for children, young people and families.