Directorate support officer jobs in bristol, city of bristol
Team: Data & Analytics
Location: Remotely, UK
Work pattern: 35 hours per week, Monday to Friday
Salary: Up to £42,750.72 per annum
Contract: Permanent
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Senior Data Integrity Officer:
- The Senior Data Integrity Officer is a key role in our Data & Analytics team and is responsible for managing Cat Protection’s supporter centric Extract, Transform, and Load (ETL) data loading system processes, ensuring timely processing, data governance compliance and following best practice.
- This role leads three Data Officers to improve our data architecture - increasing ingestion of data, building new import routines, improving and documenting dataflows and processes and automating as much manual processing as possible from numerous data sources.
About the Data & Analytics team:
- The Data & Analytics team are a department of 14 people in the Marketing & Income Generation directorate consisting of three sub-teams : data processing, data selections and data analytics.
- The data processing sub-team are responsible for importing supporter data into our main CRM from numerous different data sources and developing the import routines to do so, they are also responsible for data integrity; ensuring data is accurate and up to date, and maintaining our single customer and supporter view.
What we’re looking for in our Senior Data Integrity Officer:
- Significant experience working with a CRM system and database
- Experience of using ETL (extract, transform, load) import tools for example Blender
- Leading on projects to build and improve inward data flows and processes
- Proven experience of measuring and improving data quality, through development of documentation, validation rules and data cleaning
- Knowledge of fundraising CRM database for example Care, Dynamics or similar
- Excellent knowledge and understanding of data protection legislation including GDPR and PECR
What we can offer you:
- range of health benefits
- 26 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Interested? Here’s how to apply:
Application closing date: 14th July 2025
Video Screening: Late July 2025
Virtual interview date: August 2025
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1.Anonymised application form
2.Video screening
3. Virtual interview via Microsoft Teams
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Registered Charity
501 - 1000
Making a better life for cats, because life is better with cats
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our Legacy Administration Team as the right hand to the Team Leader, where you’ll play a key role in managing a vibrant mix of specific, residuary, and reversionary bequests. You’ll help transform supporters’ final wishes into real-world impact, ensuring every generous legacy gift reaches its full potential for Marie Curie’s vital work
Description for Internal Candidates
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
Your Role in Our Vision
Join our Legacy Administration Team and manage a varied and active caseload of specific, residuary, and reversionary bequests. This is a pivotal role, helping to ensure that every gift left to Marie Curie is handled with care, accuracy, and respect — enabling us to continue delivering our essential services.
Legacy income is one of the most significant sources of funding for our charity. In this role, you will be responsible for safeguarding and maximising that income through diligent case management, effective communication with solicitors and executors, and a firm understanding of probate law and best practice. Your work directly contributes to our ability to care for people affected by terminal illness.
Experience across all UK jurisdictions is not essential, as full training will be provided.
Key Responsibilities
- Manage a caseload of specific, residuary, and reversionary legacies across the UK.
- Ensure Marie Curie receives its full legal entitlement, in line with Wills and settlements.
- Handle correspondence efficiently, updating records on our FirstClass 4 database and meeting internal service standards.
- Act as the lead charity where appropriate and liaise with co-beneficiaries.
- Monitor and progress open cases to ensure timely completion.
- Review estate accounts carefully, ensuring accuracy and appropriate application of tax exemptions.
- Obtain tax deduction certificates where cost-effective to do so.
- Ensure funds are allocated correctly to restricted or unrestricted purposes as specified in Wills.
- Comply with Law Society guidelines regarding Non-Contentious Costs.
- Represent Marie Curie’s interests in shared estates and collaborate with legal professionals and the public.
- Identify and escalate potential risks or disputes that may affect our entitlement.
- Seek opportunities to maximise the value of legacies and proactively manage estate assets.
- Support stewardship activity by working closely with the Legacy Marketing and Local Legacy teams.
What You’ll Need
- Proven experience in legacy administration.
- Experience working in or with the charity sector.
- ILM Certificate in Charity Legacy Administration, Law Degree, or relevant professional qualification.
- Strong understanding of probate law and estate management.
- Excellent communication and interpersonal skills.
- Highly organised with a strong attention to detail.
- Confident using digital systems and databases.
Application & Interview Process
Please find full job description here
- As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Closing date for applications: Sunday 20th July 2025 23.59pm
Salary: £30,000 - £35,00 DOE + London Weighting £3,500 (where applicable, 2/3 days in London Office per week)
Contract:Permanent, Full Time
Based: UK Home Based with monthly travel to our London office or one of our hospices (Marie Curie will cover all travel costs and if required, accommodation) OR London Office Embassy Gardens based.
Benefits you’ll LOVE:
- Flexible working. We’re happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
The client requests no contact from agencies or media sales.