Disability jobs
Contract: Permanent
Salary: £55,831
Closing Date: 1st September 2025
Interviews will be held w/c: 8th September 2025
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior New Business Manager to join our Fundraising team based in London (hybrid working).
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
Are you a driven and strategic fundraiser with a passion for building transformative corporate partnerships? Do you thrive on identifying opportunities, developing high-value propositions, and motivating teams to deliver ambitious results? If so, we’d love to hear from you.
We are looking for a Senior New Business Manager to lead our new business function as we grow our corporate partnerships programme. This is a high-impact and visible role at the heart of our fundraising strategy. It is ideal for someone who combines creativity and commercial flair with a strong understanding of the charity sector.
You will be responsible for:
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Managing and growing a robust new business pipeline, identifying, researching, and securing high-value corporate prospects
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Leading and motivating a talented team of three, providing guidance, development, and clear strategic direction
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Creating compelling, high-level partnership propositions that resonate with business leaders and align with our mission
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Working closely with the Corporate Account Management team to ensure a seamless journey from prospect to partner
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Collaborating with senior internal stakeholders to unlock opportunities and shape offers with cross-organisational support
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Representing the charity with confidence and credibility when engaging senior corporate decision-makers
About you
You will bring:
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Proven experience of winning new corporate partnerships, ideally in the charity sector (though we also welcome broader income generation or senior fundraising experience)
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A strong understanding of the charity sector and what makes strategic partnerships impactful and sustainable
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Excellent relationship-building skills, both externally with business leaders and internally with senior stakeholders
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Experience of developing high-value, innovative partnership propositions
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A natural leadership style that brings out the best in others and fosters a high-performing, supportive team culture
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
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25 days of annual leave per year, rising by one day per year to a maximum of 27 days
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Healthcare cash plan (covering a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies)
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Private Medical Insurance
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Income Protection
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Employer pension contributions of 5%
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Access to Cycle 2 Work loan scheme
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An interest-free travel loan
Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Don’t miss out on this fantastic opportunity to join our team as a Senior New Business Manager – click ‘Apply’ now!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for an individual experienced in loyalty and retention campaigns to join us as our Marketing Executive – Loyalty, on a temporary basis, where you will work with colleagues across our Public Impact directorate to deliver outstanding supporter-centred marketing that deepens engagement, grows donor value, and helps create lasting change for children!
Note, this role is for a 3-6 month temporary contract to start as soon as possible.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Marketing Executive – Loyalty, you will play a key role in delivering compelling, multi-channel campaigns that build deeper supporter relationships and increase income for Save the Children UK. Working closely with Marketing Managers, you'll help design and deliver campaigns across Direct Mail, Email, Telemarketing, SMS and Messaging, ensuring our supporters feel valued, inspired, and connected to the impact of their generosity.
About you
To be successful, it is important that you have:
- Experience in customer or supporter loyalty and retention marketing within the charity sector.
- A track record of growing existing customer or supporter value through appeals, supporter journeys, or donor care initiatives.
- Experience delivering marketing across at least two channels such as Direct Mail, Email, Telemarketing, or SMS.
- Strong project management skills with the ability to deliver complex activity on time and to budget.
- Experience using data and insight to inform plans and improve results.
- Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
To learn more about the position, please review the Job Description on our website.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Job Title: Operations Manager
Duration: Permanent
Hours: Full time
35 hours per week Monday – Friday
Salary Scale:£36,839 – £42,781
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays
Reports to: Deputy Director
Line Manages: Operations Supervisors, Gallery Technician, Front of House staff and Cleaners
The appointment is subject to a satisfactory DBS check
The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience.
The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives.
The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given.
In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
Are you a qualified professional graphic designer looking for a different challenge?
The Office of General Assembly for the United Reformed Church is looking for a graphic designer to cover maternity leave for a period of nine months, from October 2025 to June 2026. The role will work in the small Communications team alongside the Head of Communications and the Editor of Reform magazine.
You are a graduate or holder of equivalent professional qualification in graphic design or illustration and already working within graphic design, with experience of magazine layout, illustration, PC use in design and the ability to use Adobe Creative Suite (CC), Indesign CC, Photoshop CC and Acrobat DC. You have excellent attention to detail and the ability to plan for, and juggle, competing deadlines and priorities whilst remaining calm under pressure. The ability to use AI in design would be distinct advantage.
A portfolio of work will be required as part of the interview process.
We can offer you a flexible and friendly working environment.
If you are interested in working with us and can meet the above requirements, please visit our job page for more information.
Closing date: 12 noon, 29 August 2025
Interviews: 5 September 2025
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place


The client requests no contact from agencies or media sales.
About The Role
We are recruiting for an Events Fundraising Manager within the Third Party and Organise Your Own (OYO) team. This is a full-time role, working 35 hours per week on a permanent contract.
This is an amazing opportunity to join our sector leading Third Party & Organise Your Own (OYO) team in a key managerial position. As Events Fundraising Manager, you’ll guide and inspire a talented and motivated team to deliver some of the UK’s most exciting fundraising events, contributing towards an ambitious £12M income target for 2025/26.
From strategic planning to on-the-day delivery, you’ll lead and project manage some of our highest value third party event programmes, including London Marathon and the Great Run Series. You’ll bring together internal stakeholder groups to maximise opportunities for recruitment, supporter engagement and income generation. Working closely with our Events Marketing, Media, Press & Celebrity and Participant Experience teams, you’ll take a test and learn approach to innovate marketing campaigns, refine supporter journeys, and build exceptional relationships with event organisers and suppliers.
Managing four direct reports, each with their own event portfolio, you’ll build and role model a culture of excellence in supporter experience, marketing delivery, and partnership management, ensuring every event makes a lasting impact. This is a fast-paced, high-impact role where you can use creativity, leadership, and strategic thinking to make a real difference for people affected by dementia.
Interviews for this role have been provisionally scheduled to take place on Wednesday 3rd September via MS Teams.
About you
Joining us, you’ll be a target driven leader with proven experience in events fundraising, project management, and managing high-performing teams. You’ll be skilled in budget and financial management, with a track record of meeting and exceeding targets while quickly adapting to event performance and external factors.
As a confident and collaborative communicator, you’ll build and maintain strong relationships with suppliers, bringing exceptional influencing and negotiating skills to nurture excellent event partnerships. As an experienced project manager, you’ll bring people together, spot opportunities, streamline processes, and drive efficiencies that maximise income.
You’ll thrive in a fast-paced environment, balancing creativity with data driven insight, and you’ll lead by example, motivating those around you to deliver innovative marketing and stewardship strategies. Above all, you’ll share our determination, compassion, and commitment to delivering the very best experience for every supporter while raising vital funds for people affected by dementia.
What you’ll focus on:
- Project managing our official charity partnership with the AJ Bell Great Run series in 2026 and 2027.
- Project managing our internal stakeholder working group for London Marathon.
- Line managing 3 Events Fundraising Officers and 1 Events Fundraising Coordinator.
- Contributing to monthly management accounts, rolling reforecast and high-level budgeting for 26/27.
- Supporting on the day delivery of our Third Party and Bespoke Events throughout the year.
- Collaborating with teams, stakeholders and suppliers effectively.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Senior Residential Support Worker
Terms: Permanent - Full Time
Salary: £26,000 - £28,000 per annum
Based: Telford
About Us
Happy Valley Residence is a newly established residential home, based on the outskirts of Telford.
Our home will support young people aged between 11-18 years and provides living accommodation for providing up to 3 service users at any one-time. Our purpose is to offer a wealth of opportunities to enjoy different experiences, develop confidence, independence and social/emotional skills.
About the Role
This role involves ensuring that all staff adhere to organisational policies while fostering a positive work environment where everyone feels motivated and valued. Reporting to the Registered Manager, you will contribute to the day-to-day running of the home, ensuring the highest quality of care for children and young people with complex trauma, and emotional and behavioural difficulties.
Happy Valley Residence is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. We will carry out pre-appointment checks including DBS and will disqualify any applicant where we consider the outcomes to be unsatisfactory. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Happy Valley Residence are equally committed to ensuring that no applicant will be disadvantaged or discriminated against because of their protected characteristics under the Equality Act 2010.
Application closing date: Tuesday 2nd September 2025
Interview date: TBC
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Key Responsibilities
1) Membership and Engagement
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Support the implementation of a membership engagement plan to help increase retention and highlight member value.
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Help promote Imkaan’s membership offer and communicate its unique value to members.
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Assist in managing communication channels and touchpoints for members.
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Work with colleagues to ensure member voices shape Imkaan’s influencing work including through policy consultations, parliamentary events, and campaigns.
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Support members to take part in key spaces (e.g. local partnerships, national advocacy forums, government consultations).
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Help identify way for members to work together and ensure their priorities are reflected in communications.
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Build and maintain positive relationships with newer or underrepresented member organisations to ensure inclusive and equitable engagement.
2) Member Services and Development
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Help coordinate training sessions, and peer networks for member organisations.
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Assist with supporting members' organisational capacity and sustainability planning across the membership base.
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Coordinate day-to-day member engagement, responding to enquiries, providing information, and connecting members with relevant support
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Maintain and regularly update the membership database, relationship records, and internal tracking systems
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Organise regular member check-ins, surveys, and consultations to understand priorities and needs
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Plan and coordinate member-only events and forums, including peer learning spaces, reflective practice sessions, and policy roundtables
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Support the membership application, renewal, and onboarding processes.
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Coordinate with the communications coordinator to draft and share member communications (e.g. newsletters, updates, briefings), ensuring clarity and accessibility.
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Work with the communications coordinator to share member impact, case studies, and strategic updates
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Liaise with other staff to coordinate support offers (e.g. training, regranting, capacity building) and monitor uptake.
3) Sector Influence and Partnerships
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Support work to raise awareness of Imkaan’s members among local authorities and commissioners.
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Assist in engaging with stakeholders to contribute to collective influencing and sector development.
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Track sector trends and identify opportunities for growth and service improvement.
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Provide administrative support for activities linked to membership service delivery and sustainability.C
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Contribute to Imkaan’s annual reports, AGM planning, and organisational development activities.
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Attend team meetings, training, and supervision in line with Imkaan’s values and policies.
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Gather and summarise member feedback to feed into learning reviews and organisational planning.
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Support evaluation of how member engagement informs policy, advocacy, and systems change work.
4) Grants Management
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Coordinate the administration of regranting programmes to member organisations.
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Support the application, selection, and allocation processes, ensuring transparency, fairness, and alignment with Imkaan’s values.
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Act as the main point of contact for members receiving grants, providing guidance and support throughout the funding cycle.
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Monitor grant compliance, gather reporting information, and liaise with the finance team to track spending and disbursements.
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Work with the Executive Director/Operations Manager and funders to ensure effective delivery, reporting, and impact monitoring of grant programmes.
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Contribute to learning from regranting activity, supporting reflective practice and continuous improvement.
Person Specification
Essential Experience
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This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement)
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Strong understanding of intersectional feminism, anti-racism, and the political context for Black and Minoritised women’s organisations.
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Proven experience in membership coordination or stakeholder engagement within the VAWG sector or related fields.
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Experience in planning and coordinating both in-person and online events.
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Experience administering grants, regranting programmes, or funding streams, including record-keeping, monitoring, and reporting to funders.
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Excellent communication and relationship-building skills, with the ability to build trust across a diverse membership base.
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Experience supporting or facilitating collective voice, advocacy, or influencing work.
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Commitment to Imkaan’s values and to centring the leadership of Black and Minoritised women and girls.
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Ability to work independently, as part of a team, and across dynamic partnerships and networks.
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Commitment to ethical, participatory, and survivor-centred approaches to policy work.
Desirable Experience
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Familiarity with membership-based organisations and the VAWG policy landscape.
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Experience supporting campaigns or organising grassroots policy engagement.
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Experience in assessing grant applications, managing grant agreements, and monitoring funded projects.
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Analytical ability to interpret membership, engagement, and grants data to inform decision-making.
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Familiarity with event platforms (e.g., Eventbrite) and digital communication systems.
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Strong interpersonal and written communication skills, with the ability to engage different audiences.
What we offer
• 30 days annual leave + public holidays (pro rata)
• Flexible working arrangements
• Pension contribution
• Private Health Care (BUPA)
• Meeting Free Fridays
• Supportive, feminist working environment
• Opportunities for learning and development
Imkaan is a feminist organisation dedicated to addressing violence against Black and minoritised women and girls.
The client requests no contact from agencies or media sales.
Purpose of the Role
To coordinate Imkaan’s engagement with parliamentary spaces, campaigns, and influencing work. The postholder will support the organisation’s advocacy strategies, develop political communications, and strengthen relationships with policymakers, stakeholders, and the media to further the rights and recognition of Black and Minoritised women and girls affected by violence.
The Parliamentary and Campaigns Coordinator will lead Imkaan’s parliamentary engagement and campaigning activity, ensuring the voices and experiences of Black and Minoritised women and girls are heard at the highest levels of decision-making.
You will build relationships with MPs, peers, parliamentary committees, and government departments, track legislation and policy developments, and coordinate public campaigns to influence change. You will also work closely with Imkaan’s members to support grassroots mobilisation and bring frontline voices into national conversations.
This is a strategic and creative role for someone with strong political instincts, excellent communication skills, and a deep commitment to justice for Black and Minoritised women and girls.
Key Responsibilities
1) Campaign Strategy and Development
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Support the design and delivery of evidence-based campaigns aligned with Imkaan’s strategic priorities.
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Work with internal teams to craft campaign messages informed by research and sector data.
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Develop and deliver campaigns that highlight the lived experiences and rights of Black and Minoritised women and girls
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Work with the Communications Coordinator to create campaign messaging and digital content aligned with Imkaan’s values. Support the mobilisation of members and allies around key policy moments (e.g. consultations, votes, legislation)
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Monitor impact of campaigns and contribute to cross-organisational reflection and learning.
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Contribute to cross-organisational policy influencing strategy and calendar
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Track political developments, maintain contact records and parliamentary timelines
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Ensure alignment between parliamentary work and Imkaan’s wider research, policy, and membership activity.
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Support the Policy and Research Manager and Executive Director with high-level influencing opportunities and responses.
2) Policy and Parliamentary Engagement
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Monitor UK parliamentary activity, including debates, inquiries, and relevant policy developments.
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Prepare briefings, reports, and policy responses for government and parliamentary audiences.
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Coordinate engagement with central/local government and VAWG coalitions.
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Build and maintain relationships with MPs, peers, parliamentary researchers, and civil servants
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Track and respond to relevant legislation, debates, select committee work, and inquiries.
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Coordinate Imkaan’s parliamentary engagement strategy, including briefings, evidence submissions, and event planning
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Prepare Imkaan representatives and members for parliamentary meetings and public speaking engagements
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Support high-impact events, including parliamentary roundtables, receptions, and cross-sector briefings.
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Draft political content, including statements, open letters, and responses to emerging issues.
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Support the leadership team and Board with communications materials, media briefings, and stakeholder messaging.
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Identify and amplify stories and case studies for campaigns and public awareness.
3) Membership and Sector Outreach
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Disseminate Imkaan’s work and campaigns across the membership and wider VAWG sector.
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Represent member interests within campaigns and coordinate cross-sector advocacy.
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Support members to engage in political and public campaigning, including training, resources, and shared actions
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Ensure campaigns reflect the priorities of frontline organisations and are shaped through regular consultation
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Work collaboratively with partners and allies across the women’s, anti-racist, and human rights sectors.
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Evaluate campaign activities against strategic objectives and funder requirements.
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Contribute to planning documents, project reports, and performance tracking systems.
Person Specification
Essential Experience
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This post is open to Black and Minoritised women only as permitted under Schedule 9, Part 1 of the Equality Act 2010 (Occupational Requirement).
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Experience building strategic alliances and working with policymakers or media.
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Demonstrated ability to deliver campaigns or events involving multiple stakeholders.
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Experience working in the VAWG, criminal justice, immigration or voluntary sector.
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Experience working in parliamentary affairs, public policy, campaigns, or advocacy within a values-led organisation.
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Strong understanding of UK political and legislative processes, including how to influence parliamentarians and policymakers.
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Excellent written and verbal communication skills – able to produce briefings, prepare spokespeople, and speak publicly.
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Experience developing or delivering campaigns that create impact and mobilise public or political support.
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Strong relationship-building skills and ability to engage confidently with a range of stakeholders.
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Deep commitment to anti-racism, intersectional feminism, and the rights of Black and Minoritised women and girls
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Analytical ability to summarise and interpret complex policy landscapes.
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Project management and organisational skills.
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Media relations and knowledge of digital campaigning.
Desirable Experience
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Experience supporting grassroots or community-led campaigning
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Familiarity with relevant policy areas such as VAWG, immigration, policing, education, or health
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Understanding of framing, messaging, and movement-building in a political context
Values and Behaviours
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Commitment to anti-racism and feminist values.
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Collaborative and inclusive approach to working.
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Flexibility and responsiveness to fast-paced political developments.
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Strong team player who contributes to shared goals and values.
What we offer
30 days annual leave + public holidays (pro rata)
Flexible working arrangements
Pension contribution
Private Health Care (BUPA)
Meeting Free Fridays
Supportive, feminist working environment
Opportunities for learning and development
Imkaan is a feminist organisation dedicated to addressing violence against Black and minoritised women and girls.
The client requests no contact from agencies or media sales.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Communications Manager your responsibilities would include: -
- Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers
- Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
- Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers.
- Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
- Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.
About you
To be successful in this role you will need:
Leadership and management
- At least 3 years of experience in a senior communications position, ideally within the charity or public sectors
- Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
- Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.
Communications and stakeholder engagement
- Proven experience of developing and delivering marketing and/or communications plans
- Outstanding verbal and written communication skills
- Skilled copywriter able to communicate messages in a clear and engaging way
IT and digital experience
- Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
- Ability to simplify systems and processes, particularly spreadsheet-based workflows
- Experience using CRM systems, analytics tools, email marketing software, and social media platforms
Fundraising and project management
- Previous experience working in support of fundraising campaigns, or relevant marketing approaches
- Project management experience: leading others to oversee and manage projects, events or campaigns.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process
Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.
Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.
Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:
Stage 2: 23 September 2025 - formal face-to-face interview in London. As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
About The Role
We are recruiting for an Events Fundraising Coordinator within the Bespoke Events team. This is a full-time role, working 35 hours per week on a permanent contract.
As Events Fundraising Coordinator, you will support the growth, development, and delivery of our Bespoke events portfolio. You will be involved in multiple aspects of Bespoke events team projects, recruiting supporters, stewardship planning, creation and evaluation and maximising fundraising opportunities for the Society.
In this role you will work with the Events Fundraising Manager and Events Marketing team to plan marketing for selected events. This includes, writing and supply engaging copy as necessary and to agreed deadlines and maintaining and updating internal and external web and social media pages relating to Bespoke events.
The collaborative nature of this role will mean you’ll be building and maintaining good relationships with internal and external stakeholders. For example, you’ll work with the Supporter Care team to provide excellent supporter care and support for all potential and current supporters. You may be required to manage smaller events, including leading on all aspects including logistics and paperwork and ensuring the fundraising database is updated accurately.
Interviews for this role have been provisionally scheduled to take place on Monday 8th and Tuesday 9th September.
About you
Joining us, you’ll have experience of working in events and you’ll understand how events work in the charity sector. You’ll be organised, with experience managing a project or process successfully and the ability to prioritise effectively. You’ll bring excellent customer service skills and the ability to answer supporter queries effectively and build and maintain positive relationships with colleagues, suppliers and supporters.
Crucially, you’ll be a good communicator who can work collaboratively with others in a team. You’ll be able to complete a range of administrative tasks that might be associated with fundraising, including working with databases and social media.
What you’ll focus on:
- Maintaining and updating internal and external web and social media pages relating to Bespoke events.
- Working with the Events Fundraising Manager to meet both income and expenditure targets as agreed with the Senior Events Fundraising Manager.
- Providing on-going briefings, updating key documents and materials as required, for use by the Supporter Care team.
- Providing excellent supporter care and support for all potential and current supporters using various communication channels – including text, telephone, email, social media and post.
- Developing, implementing and maintaining processes and resources to ensure the effective running of the Bespoke Events team.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as part of a minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
Our hiring process
We want you to bring your whole self to the process. Applications are anonymised until interview stage, and we’re happy to support any adjustments. Share your feedback via our candidate survey when applying to help us improve. We may close early if we receive high interest (with 48 hours’ notice). Some roles may require a DBS check as part of our safer recruitment commitment. Thinking about using AI during the recruitment process? we know this can be helpful in many ways but remember to include your personal and authentic self too. Your voice and experience are what really set you apart.
Giving back to you
At Alzheimer’s Society, we value our people and take a total reward approach to pay and benefits. You’ll enjoy a generous double-matched pension scheme, 27 days’ annual leave (plus bank holidays and wellbeing days), and access to a free Bupa Cash Plan, 24/7 EAP, Thrive mental wellbeing support, and virtual GP services. Our Society Plus platform offers exclusive discounts, wellbeing resources, and recognition schemes, while our flexible working, family-friendly policies, and life assurance provide peace of mind and work/life balance. We also offer a free Will-writing service and long service awards to recognise your ongoing commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and resourceful Clinical Services Manager (Intake and Allocation), this role will be responsible for leading and coordinating the intake and allocation of clients to appropriate ongoing therapists. This role ensures timely, and client-centred access to help, and plays a pivotal part in maintaining service quality, client flow, and clinician capacity.
The role involves working collaboratively with multiple stakeholders, including clinical assessment teams, supervisors and clients to assign clinicians effectively.
Key aspects of this role will include:
- Ensuring trainees are allocated cases appropriate to their level of clinical experience and training requirements.
About us
Since 1948, Tavistock Relationships has been building an international reputation as a leading training and research centre in therapeutic and psycho-educational approaches to supporting couples.
We train the next generation of couple therapists and provide clinical services to couples and parents, face to face (in London) and online. We provide a range of affordable services to help people with relationship difficulties, sexual problems and parenting challenges.
About you
The ideal candidate for this role will have:
- High level interpersonal skills and the ability to work with a wide range of people
- Excellent communication skills (both written and verbal)
- Experience working within a clinical setting and liaising regarding safeguarding concerns
- Ability to lead on delivery after consultation with clinical colleagues
- Able to demonstrate the capacity to create and sustain relationships
- Excellent administrative and organisational skills with ability to plan ahead
- Keeping service policies and protocols relating to allocations and intake under continual review.
- Efficient data management and reporting.
- Support the timely and accurate charging of client fees by supporting the set up of recurring client payments, issuing invoices and processing payments.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FearFree delivers Domestic Abuse, Sexual Violence and Stalking services across the Southwest. We provide holistic, responsive, victim focused and trauma informed support.
The holder of this post will manage, control and administer all financial matters for the organisation, maintaining all financial records as required in compliance with regulatory and best practice procedures and long term plans. This includes, but is not limited to:
- Preparation of year-end accounts up to and including provisional balance sheet.
- Preparation of monthly accounts, cash flow forecast and fund reports for trustees, senior management team and project managers.
- Liaison with employees regarding any relevant financial issues, e.g. expenses. This role involves working closely with the CEO, as part of the senior management team and with the Trustee Board Finance Sub Committee.
Key Responsibilities
Financial Accounting & Reporting
- Prepare annual financial statements in line with Charity SORP, ensuring compliance with all relevant regulations.
- Produce accurate and timely management accounts, offering financial insights to support strategic planning.
- Manage financial reporting for contracts and grants, liaising with stakeholders and funders.
- Attend Finance, Audit & Risk Committee meetings responding to questions and queries for information that may arise.
Financial Operations
- Process payroll, ensuring compliance with tax, pension, and employment regulations and accurate allocation of costs to contracts and projects.
- Treasury management for funds on deposit and assets in accordance with board approved policies.
- Implement robust financial controls to safeguard assets and maintain efficiency.
- Strengthen financial governance through the implementation of policies and controls.
- Maintain effective financial procedures to support compliance and operational efficiency.
- Oversee financial systems and ensure seamless integration with ICT infrastructure.
Budgeting & Value for Money
- Provide budget holders with financial planning support, ensuring effective budget management.
- Collate and prepare annual budget and three-year forecasts.
- Develop financial strategies to optimize resource use and achieve value for money.
- Identify cost-saving opportunities while maintaining service quality.
Finance Team Leadership & Management
- Provide line management to finance team members, ensuring appropriate support, delegation, and oversight of activities.
- Foster a positive team culture, ensuring continuous development and professional growth of finance staff.
- Monitor performance, set objectives, and provide guidance to enable team members to achieve excellence.
- Promote collaboration and effective communication across the wider organisation.
Person Specification
Essential Skills & Experience
- Professional qualification in finance/accounting (ACCA, CIMA, CIPFA, or equivalent).
- Experience in charity accounting and financial reporting, including Charity SORP compliance.
- Expertise in preparing management accounts and budget forecasts.
- Strong knowledge of payroll processes and taxation regulations.
- Proficiency in financial systems and ICT management, ensuring operational effectiveness.
- Ability to implement financial controls and risk management strategies.
Desirable Skills & Experience
- Experience with contract financial reporting and grant management.
- Strong analytical and problem-solving skills.
Key Attributes
- Detail-oriented with a commitment to accuracy and compliance.
- Strategic thinker with a proactive approach to financial efficiency.
- Excellent communication skills to convey financial insights to non-finance stakeholders.
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and Equal Opportunities form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Shop Manager (Fixed Term Contract - 16 months)
Skipton, North Yorkshire
Part time, 22.5 hours per week
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Deputy Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As Deputy Shop Manager at our new shop in Skipton, initially, you will have the opportunity to play a key role in the day to day running of the shop, recruiting volunteers, and making plans to ensure the shop is ready to open. You will then ensure the smooth running of the shop long-term.
You will manage the day-to-day operation of the shop in the absence of the Shop Manager, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.
Specifically, you will:
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Play an active part in running our shop in Skitpton, supporting the Shop Manager in implementing processes and ways of working.
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Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
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Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
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Manage a team of well-trained volunteers in the absence of the Shop Manager and take every effort to create a positive retail environment.
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Support the Shop Manager to ensure accurate accounting and handling of assets (items donated and money received).
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Support the Shop Manager to ensure accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
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Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
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To ideally be educated to GCSE level or equivalent but not essential.
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To have eExperience of managing people/volunteers including recruitment and development.
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To be highly organised with good time management skills.
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To be able to prioritise workload and meet deadlines.
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To be able to use own initiative.
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To be resilient and adaptable to change.
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To have good planning, guiding and motivation skills to successfully achieve targeted income is desirable.
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A willingness and ability to occasionally travel across the Yorkshire region as needed for training sessions and team meetings.
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A willingness and ability to safely lone work.
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A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
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A check on your employment history, by seeking two references
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A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
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To undertake a DBS check at the level relevant to your role.
Please note, this role is not eligible for a visa sponsorship.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People before 2 September 2025. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
About the team
This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.
The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.
The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.
We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.
Key responsibilities
Team Support
- Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
- On-site support at events as required.
- Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.Manage incoming enquires quickly and professionally.
- Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.
Salesforce
- Be the point of contact for creating Salesforce reports to help drive fundraising activity.
- Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
- Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
- Support the creation and development of individual dashboards to help track and increase fundraising.
- Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.
Donor engagement support
- Assist with research on donors and prospects.
- Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
- Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
- Support with the preparation of templates and collateral such as presentations and donor communications.
- Proofreading of applications, reports and external communications.Write briefs for senior colleagues in advance of donor meetings.
- Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.
Person specification
Essential:
- Proven experience of working in an administrative role within the charity sector.
- Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.
- Experience of supporting the processing of donations and financial management systems.
- Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
- A continual focus on improving service to donors, both internal and external.
- Excellent written communication skills.
- Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.
- Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
- Excellent analytical and data reporting skills.
- Excellent PowerPoint and presentation skills.
- Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.
- Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
- Excel skills would be a benefit.
- Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 26th August 2025.
Interviews
1st interviews will take place on Monday 1st September 2025.
2nd interviews will take place on Thursday 4th September 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


Role summary
The Minster Centre is a small, friendly organisation and the Reception Manager needs to be an adaptable and flexible person who enjoys teamwork within a continuously evolving environment. The Reception Manager role is varied, and you will be expected work with initiative and autonomy to respond to the needs of the Centre.
Terms and conditions
Salary: £21,064.54 pro rata (£29,489.77 FTE)
Hours: 25 hours per week as follows Monday 9am – 5pm, Tuesday 9am – 4.30pm, Wednesday 8am – 1pm, and Friday 9am – 5.30pm. Some flexibility in hours may be possible.
Location: The Minster Centre, Queens Park, NW6 6RD
Contract: Part time, permanent
Benefits: Pension scheme, flexible working options, generous enhanced paternity and maternity and adoption policies, closure between Christmas and New Year with additional paid holiday, enhanced sick pay entitlements increasing with length of service
Annual leave: 33 days (including bank holidays)
Responsible for: Receptionists
Reports to: Facilities and Membership Manager
How to apply
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. If you’re interested, please submit your application as early as possible. For further information please contact Leon John, Facilities & Membership Manager.
We particularly welcome applications from people from underrepresented groups in the field of psychotherapy and counselling and in our organisation, including people from global majority communities, the LGBTQ+ community, care leavers, disabled people and people from other minorities.
To fulfil the role, you must be resident in the UK and have the right to work. You will be required to provide proof of your eligibility to work in the UK.
If you are a practising therapist, please review whether you currently have any Minster Centre students as clients and in which year and let us know if this is the case so that we can manage any potential dual relationships.
Background
The Minster Centre is a registered charity based in Queens Park, London NW6 that trains psychotherapists and counsellors and provides an accessible therapy service. As an accredited higher education organisation, we provide in-person and online courses throughout the week and weekend. The Minster Centre provides a psychotherapy and counselling service to the local community and has a number of rooms that are hired out for therapy, training, and events.
The Reception Manager is a critical and central role at The Minster Centre, providing a welcoming service to students, room hirers, therapy clients and staff members that is efficient and aligned with The Minster Centre’s Ethos. As part of this role, you will provide first-line support to tutors and students as well as undertake administrative duties crucial to the running of the Centre. You will also provide support to other staff members where appropriate.
Job summary
The ideal candidate will have previous administration and front of house experience to help ensure that all building users (students, room hirers and clients) are welcomed, that the building is available and set up for training and therapy services, and that the building is closed and secured at the end of the day. Furthermore, they would be organised, have excellent IT skills and knowledge and, ideally, practice of using Zoom. They will have the ability to work calmly and efficiently under pressure. In addition, they will be able to work autonomously on various tasks and work well in a team. This is a great opportunity for someone with relevant transferable skills to develop those skills further.
Duties and responsibilities
Oversee and manage the Reception Team
- Ensure Reception is always covered by organising a reception rota that covers absence, holidays, etc.
General management of Reception
- Receive and welcome visitors.
- Co-ordinate access to the building, opening and closing of the building.
- Respond appropriately to emergencies.
- Order stationary and other supplies as requested.
- Manage petty cash.
- Keep the reception area tidy.
- Ensure there are adequate supplies of daily refreshments and organise catering for specific events.
Event and training support
- Set up for events and assist with special or evening events when requested.
- Organise and keep track of First Aid and Fire Marshal trainings.
Administration
- Manage the room booking system, including the processing of invoice figures in communication with Finance Assistant/Credit Controller.
- Deal with room booking enquiries and bookings for events.
- Answer, screen, and forward incoming telephone calls, and provide basic information when needed.
- Undertake data entry tasks, or similar, in quiet periods.
- Deal with customer queries or complaints politely and positively.
Facilities
- Work with the Facilities and Membership Manager to source and organise suppliers to meet the various facility needs of the building.
- Ensure that the building has adequate cleaning by working with the Facilities and Membership Manager in communication with Total Clean.
- Conduct daily spot checks of the building and report any significant problems to Facilities and Membership Manager.
- Undertake small repairs of damaged equipment or fixings.
IT support
- Field/triage general IT Support emails with the IT Team.
- Diagnose and resolve equipment issues on site.
- Support tutors and office staff with basic Office apps, Moodle, Zoom queries (support and training can be provided).
- Provide IT support for tutors facilitating Zoom teaching sessions including troubleshooting.
- Manage tutor Zoom accounts.
- Schedule Zoom sessions.
Student support and progression
- Ensure that students are enrolled on courses and set up on systems accurately.
- Manage the re-enrolment process between academic years.
- Oversee the recording of student progression.
- Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.
This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with their line manager or the Interim Management Team.
The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those on Equal Opportunities, Health and Safety and the Data Protection Act.
Please apply by sending your CV and the additional forms available on our website. Candidates must send a cover letter addressing how you meet the person specification. Your application must be sent by 12pm on Monday 1st September 2025 by email to Afua Pierre, HR & Governance Manager.
We reserve the right to close this vacancy early if we receive sufficient applications for the role.
The client requests no contact from agencies or media sales.