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About Arthritis Action
Arthritis Action is the UK charity giving hands-on, practical help to improve the quality of life of people affected by arthritis. We offer an integrated self-management approach, which looks at both the physical and mental health impact of living with arthritis. We support people living with musculoskeletal conditions through healthy eating advice, mental health resources, pain management techniques, Online Groups, employment support, and exercise advice and resources.
We are looking for a Community and Events Fundraising Manager to lead Arthritis Action’s community and events fundraising programme, growing income and supporter engagement through innovative campaigns, challenge events, community partnerships and excellent stewardship. The role will identify new opportunities, build long-term relationships with supporters and community groups, and use data and insight to maximise participation, income and impact.
Purpose
This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.
You will lead the development of community fundraising, supporting and inspiring individuals, families and community groups to raise funds for Arthritis Action.
Working collaboratively with colleagues across the Fundraising, Communications and Services Teams, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.
Key Responsibilities – the role will include but not be limited to:
Other Activities
PERSON SPECIFICATION
EXPERIENCE & SKILLS
ATTRIBUTES
How to apply
Applications should be in the form of a CV with a covering letter explaining your interest in and suitability for the role. Please provide both email and telephone contact information for yourself. Candidates must be eligible to work in the UK. Please note that only short-listed candidates will be contacted.
Applications should be received by 11:59pm on Monday 28 September 2026 at the latest.
Interviews will take place in the London office on Monday 5 October 2026.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert ahead of the deadline should we receive a sufficient number of applications.
Arthritis Action is an equal opportunities employer. We treat employees and job applicants in the same way regardless of age, disability, marital status, gender reassignment, race, colour, nationality, ethnic origin, sexual orientation, religion or belief.
Arthritis Action is a UK charity helping people with arthritis to live fuller lives with less pain.



The client requests no contact from agencies or media sales.
We are looking for a proactive and compassionate Hospital Independent Domestic Violence Advocate (IDVA) to support victims and survivors of domestic abuse within a hospital setting.
This role is based at Homerton University Hospital along with some working from the Victim Support office in Old Street and some home working.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the Role
As an Independent Domestic Violence Advocate you will provide pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, providing individual safety planning, trauma-informed support, guidance, information, and advocacy and enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.
You may work within a Hospital Trust's Safeguarding Team to support both patients and staff in an Acute Hospital setting, who have experienced Domestic Abuse. You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime, or receive referrals from colleagues, in order to provide on-going support and case management.
Key Responsibilities
About You
Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.
You will need:
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible
Each year Youth Careers Collective works with more than 6000 young people and we are supported by over 1000 employer volunteers, who take part in employer engagement events, careers and employability skills workshops, work experiences placements and one-to-one career mentoring.
The Youth and Volunteer Engagement Manager is a new role at Youth Careers Collective, establishing an active and well-supported alumni community, empowering our Youth Board, and actively engaging with and managing our wide network of Young Associates and volunteers.
This is an important and dynamic role in our team, seeking to develop deeper and more impactful relationships across our community.
To work effectively with these various stakeholders, you will be a natural relationship builder and an empathetic individual, with an understanding of different needs, extremely organised, able to identify opportunities and respond flexibly to change.
WHAT WE'RE LOOKING FOR
Experience
Skills
Attitude
WHAT WE OFFER
• £36,230 per annum
• 28 days leave (inc. 3 days between Christmas and New Year)
• 2 volunteering days
• 1 life event day
• Matched pension contributions (up to 6%)
• Flexible working (our core business hours are 10am to 3pm)
• Life insurance (5 x annual salary)
• Canada Life WeCare employee support package
PLEASE ONLY APPLY AFTER READING THE JOB PACK.
APPLY WITH A CV AND A COVER LETTER (OF NO MORE THAN 2 PAGES) ADDRESSING THE PERSON SPECIFICATION
The client requests no contact from agencies or media sales.
Recruitment Coordinator
Sale, Manchester
£28,638 - £29,497 per annum upon successful probation period
Permanent, Full Time (37.5 hours per week)
Please note, this role is office based only
Stockdales is a charity based in Sale, just south of Manchester City Centre, with a wealth of experience in making a difference to children, young people and adults with learning disabilities.
We are seeking a Recruitment Coordinator to play a key role in helping us attract, recruit and welcome the people who make a difference across our organisation. It’s a varied role where no two days are the same, giving you the opportunity to build relationships, get involved in recruitment events and use your creativity to attract new talent.
So, if you have exceptional communication and organisational skills, experience working in a recruitment role and share our passion for recruiting the top talent, then we would love to hear from you!
About the role
You’ll support the full recruitment and onboarding process, from completing pre-interview questionnaires and coordinating applications to assisting with, and where appropriate conducting, interviews across our care homes and services. You’ll use our Applicant Tracking System (IRIS) every day to manage candidate applications, maintain accurate records and ensure information is kept up to date.
You’ll also be out and about representing Stockdales at job fairs and recruitment events, helping to promote our vacancies and connect with potential candidates. Using Canva, you’ll create engaging recruitment adverts for social media and help identify the most effective channels for reaching new applicants. You’ll also support the development of relationships with recruitment agencies and explore new ways to build our candidate pool. From time to time, you may also help deliver presentations about Stockdales and the opportunities available to join our team.
Alongside your recruitment responsibilities, you’ll provide a range of general administrative support to the team. This will include answering calls and responding to queries from professionals, colleagues and external contacts, preparing induction packs, maintaining departmental records and databases, organising meetings and appointments, and producing reports and documents using Microsoft Office.
It’s a role that combines people, organisation, creativity and communication - perfect for someone who enjoys variety and wants to make a real contribution to building great teams.
About you
Our ideal candidate will be an experienced recruitment and onboarding professional who is confident conducting interviews and has experience using an Applicant Tracking System (ATS). With strong interpersonal and administrative skills, you will be highly organised, able to multitask and prioritise a demanding workload, and thrive in a fast-paced environment.
You will be IT proficient, with experience using a range of computer software including Microsoft Office, databases, email, and internet-based programmes. Experience in public speaking or delivering presentations to groups is also desirable. You will be reliable, proactive, and motivated to improve processes, with the ability to provide practical solutions in a calm and methodical manner. A full driving licence and access to a vehicle is essential.
What you will receive whilst working for us:
Come and join our amazing team and help us achieve our mission - to help people live their lives to the full so they can experience the hope, joy and challenge that life brings.
Please refer to the job description upon submitting your application.
Stockdales is committed to being an equal opportunities employer, with a values-based recruitment process.
The Youth Worker (Mentoring) will support Inspiring Inclusion’s Our Schools, Our Change programme by providing trauma‑informed, one‑to‑one support to Black and racially minoritised young people with adverse childhood experiences. Working closely with Camden schools and community partners, they will build trusting relationships that help young people feel seen, heard, and empowered while wider systems change progresses. They will use holistic, strengths‑based, participatory approaches, contribute to a test‑and‑learn model, and bring strong reflective and organisational skills. Personal experience of racial profiling in state education is essential, enabling deep empathy and authenticity. The postholder will be a collaborative practitioner committed to equity, inclusion, and ensuring young people have real influence over decisions shaping their education and futures.
About the role:
Working closely with the small team at SIDA this post will promote the work of SIDA through the provision of high-quality digital communication to our members, external stakeholders and the general public, and provide logistical, digital and administrative support for a range of member events including our annual conferences.
The Communications and Events Coordinator will develop engaging content for use across SIDA’s digital platforms, including the Member Hub, and be proactive in finding new ways to share messages and reach a wider audience. The postholder is responsible for putting together, disseminating and promoting regular email newsletters.
The post will contribute to a variety of projects and initiatives, and a willingness to collaborate and work closely and flexibly with colleagues is essential.
Responsibilities
· Support the implementation of SIDA’s communications strategy
· Build digital assets to raise awareness of SIDA’s activities and services; engage the public; and promote the work of members
· Gather content, write copy, and produce engaging regular email newsletters about SIDA and the sector
· Manage and develop initiatives to grow SIDA’s Member Hub
· Maintain and deliver a social media schedule and seek opportunities to reach new audiences
· Manage and maintain the front-end of SIDA website
· Provide communications, technical and administrative support for events run by SIDA
· Assist with responding to general enquiries and correspondence from members, key stakeholders and members of the public
· Provide general digital and design support as and when required
· Any other tasks as may be reasonably required
Skills, knowledge, experience
Essential
· Excellent written communication skills and experience in producing content relevant for websites, social media, publications and leaflets across a range of audiences
· Strong attention to detail, with an ability to synthesise specialist information into clear, readable copy
· Good design skills and experience of creating engaging content using Canva
· Experience of promoting engagement on social media
· Experience maintaining and updating front-end of websites, including familiarity with WordPress or similar platforms
· Ability to work with minimal supervision and to deadlines
· Ability to multi-task and prioritise workload effectively
· Strong administrative skills
· Commitment to the values of SIDA, and supporting the role of SIDA in working towards a decolonised, actively anti-racist approach
· Works well as part of a team
Desirable
· Relevant experience in the development and delivery of communications and campaigns strategies
· Experience of gathering and organising content for monthly newsletters, researching relevant news articles and updates across the sector
· Experience maintaining and growing online communities
· Interest or experience in global sustainable development
· Creativity - an ability to tell compelling stories using a range of formats and media, including familiarity with producing video and audio content.
· Experience of supporting in-person and hybrid events
· Experience of putting together and marketing podcasts
· Experience of using CRM and communications platforms including Beacon and Campaign Monitor
Safeguarding Commitment
SIDA is committed to safeguarding and protecting the people we serve and work with. We are a proud member of the Inter-Agency Misconduct Disclosure Scheme. In line with this scheme, we systematically request information from previous employers regarding any findings or pending investigations of sexual exploitation, abuse, or harassment during employment.
AI Statement
Given the nature of this role, we are keen to see evidence of your writing skills and communication style, so discourage a reliance on AI in your application.
The client requests no contact from agencies or media sales.
Up to 37.5 hours per week ¦ Full and part-time opportunities
Do you want to make a real difference every day?
Are you an experienced Support Worker or care professional ready to take the next step in your career?
At Stockdales, you'll support people with learning and physical disabilities, including people with complex health needs, to live full, active and meaningful lives.
We're a charity with over 70 years' experience, and we're proud to create an environment where the people we support can enjoy life, try new things and be as independent as possible.
And that means your days are anything but ordinary.
You could be supporting someone with their personal care in the morning, heading out into the community in the afternoon, and helping them enjoy an activity, day trip or new experience later that day.
Our activities include swimming, trips to the seaside, museums, sensory walks, activity breaks and holidays in the UK and abroad.
What you'll be doing
As a Care Practitioner, you'll:
You'll be supported throughout your development, with comprehensive induction, refresher training and opportunities to complete relevant professional qualifications such as an RQF/NVQ Level 2 or 3.
About you
You'll ideally have at least one year's experience in care and be ready to take on more responsibility and lead shifts.
Most importantly, you'll be caring, reliable and passionate about supporting people to live the lives they choose.
You'll also need to:
The role is subject to a satisfactory Enhanced DBS check, references and successful completion of a 6-month probationary period, as well as all required training.
What we offer
We want our staff to feel valued, supported and able to develop their careers with us. In return, you'll receive:
Why Stockdales?
Because this is more than a care job.
You'll build relationships, develop your skills and help people do things that matter to them. Whether that's supporting someone to become more independent, enjoying a day out, trying a new activity or simply having a really good day - you'll know you've made a difference.
If you're ready to take the next step in your care career, we'd love to hear from you.
We are looking for two motivated & empathetic individuals to join the team at Victim Support based at Compass House, Ashford as Initial Support Agents (known internally as Triage & Early Intervention Officers). This position is offered on a permanent basis.
Are you looking for a new challenge that will be rewarding and make a real difference to people's lives? Do you enjoy talking to people, providing empathy & support, and helping to find solutions to problems?
If this sound like you, then we'd love to hear from you...
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the role:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
These roles are based in our Victim Care Unit in Ashford. You will be working shifts Monday to Friday between 8am and 4pm or 12pm and 8pm. Shifts are designated on a rota basis and scheduled well in advance so you can plan ahead. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are seeking a proactive and commercially minded Snr Management Accountant to join a finance team supporting a complex, project-based organisation. This role is a 6 month interim assignment based in St Albans, on site 3 days per week. The role combines core management accounting responsibilities with business partnering, budgeting, forecasting, and project finance support.
Working closely with budget holders and project leads, you will provide high-quality financial information, support effective decision-making, and help ensure projects and departments are managed within budget. You will be responsible for preparing management accounts, supporting annual budgeting and forecasting processes, monitoring financial performance, and providing insightful financial analysis.
The successful candidate will build strong relationships with non-finance stakeholders, translating complex financial information into practical guidance, while ensuring compliance with funding requirements, reporting obligations, and internal financial procedures.
Key Responsibilities
About You
This is an excellent opportunity for a finance professional who enjoys working collaboratively with stakeholders and contributing to the financial success of a mission-driven organisation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application, please contact Catherine Bunting at Prospectus.
Director of Finance: £80,000 - £85,000 + Benefits | Hybrid | London
For a small (but mighty) international NGO undergoing significant organisational change and transformation, we are recruiting their new Director of Finance on a contract to permanent basis. Reporting to Deputy Executive Director, this pivotal role will lead the Finance team through this change, as well as contributing significantly to the change underway. This role will support the Regional offices, providing hands-on finance support to staff while contributing to a strategic and operational context in transition. The Finance Director will embed new practices and ways of working and build the team to produce deliverables for the long-term.
Main Duties:
Person Specification:
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Harris Hill are thrilled to be working with a well-established community charity in North West London, seeking an experienced Interim Advice Manager to lead a vital advice service supporting people experiencing poverty, hardship and food insecurity.
Brent, London (Hybrid) | £36,565–£41,000 per annum
Fixed term until 30 September 2027, with possibility of extension
The charity provides frontline services that help people move from crisis towards greater stability and independence.
About the role
You will lead the Advice and Open ARMS services across multiple sites, managing staff and volunteers delivering advice on benefits, housing, debt and immigration.
Alongside overseeing day-to-day delivery, you will support service development, quality assurance and improvements to systems and processes. You will also maintain a small caseload and work closely with the Senior Leadership Team.
Key responsibilities
About you
You will be an experienced advice professional and confident manager, committed to supporting people experiencing hardship.
You will have:
Experience working with refugees and asylum seekers, AQS assessments, safeguarding training, budget management, fundraising or community languages would be desirable.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Our client is a small, community-focused charity tackling poverty and food insecurity in one of North West London’s most disadvantaged communities. Their services aim to prevent hunger, fight poverty and build community by working with families living in poverty, asylum seekers and refugees and people experiencing homelessness and social isolation. At an exciting time of change, they are now looking to recruit an Interim Advice Manager to lead a busy multi-site advice service, supporting people with welfare benefits, housing, debt and immigration issues. Please note this is initially a fixed term contract until September 2027 with possibility of extension.
As Interim Advice Manager you will oversee the daily delivery of our client’s busy advice service, overseeing a small team of staff and volunteers, driving quality and compliance, and helping shape future service development. You’ll maintain a high quality of service by ensuring that the advice team and volunteers work to agreed standards and deliver against realistic grant agreements from funders and will also maintain a small caseload of clients. You’ll also work closely with the senior leadership team and the Head of Advice to support the implementation of new exciting initiatives and the expansion of the information and advice service.
To apply for this opportunity, you will have demonstrable experience of managing advice services within the charity/community sector. You will have a strong knowledge of welfare benefits, housing, debt or immigration and will be confident using case management systems and data. Overall, you will be an experienced advice professional, passionate about delivering high quality advice to a range of vulnerable people.
If you are interested in applying to this position, please submit your CV in the first instance. Should your experience be suitable, we will then reach out to you to advise next steps. Pleases note, this is initially a fixed term contract opportunity, so please only apply if you are available immediately or have no more than a 1 month notice period.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance please reach out directly.
Please note, the client is open to either full-time or part-time (4 days/days flexible) applicants. The role will be hybrid-working (with 60% based onsite in Brent).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Digital Marketing Manager role. This position involves leading the development and implementation of a holistic marketing strategy, managing multi-channel content, and fostering engagement with key stakeholders to enhance brand visibility and impact.
Key Responsibilities:
Person Specification:
What’s on Offer:
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
A safe, well maintained room can be the foundation someone needs to begin rebuilding their life. As a Maintenance Operative, you’ll make sure our supported accommodation across London provides the safe, dignified and welcoming environment every client deserves.
This is a hands on, multi skilled maintenance role focused on minor repairs and property improvements rather than specialist or technically qualified trade work. Travelling between different services across London, you’ll complete jobs such as painting and decorating, repairing walls and fixtures, basic carpentry, minor plumbing, tiling and preparing empty rooms so they can be offered safely and quickly to someone who needs a home.
You’ll plan and manage a varied workload, respond to urgent health and safety concerns and identify problems before they become more serious. You’ll also inspect rooms and communal areas, record completed work clearly, arrange materials and flag any repairs that need to be passed to a qualified contractor. At times, you may check completed contractor work and provide feedback where standards have not been met.
Our accommodation is home to people who have experienced homelessness, mental ill health and other forms of multiple disadvantage. Some services are larger, hostel-style buildings, while others are smaller residential properties. You’ll often be working in occupied environments and may meet clients while completing repairs, so you’ll need to be comfortable working respectfully around people who may be distressed or experiencing a difficult time. You won’t be expected to provide support or manage challenging situations alone, and service colleagues will be available to help.
You’ll join a growing Maintenance Team that shares knowledge, works collaboratively and takes pride in getting the details right. With plenty of variety and autonomy, this is an opportunity to develop your practical skills while seeing the direct difference your work makes to the buildings we manage and the people who call them home.
About you:
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Applications will be reviewed, and candidates invited for in person interviews at our head office in Kings Cross, as they are received. Therefore please submit your application as soon as possible to be considered, we reserve the right to close the advert as soon as a suitable candidate is identified.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
We have an exciting opportunity for Helpline Advisors to join the growing National Contact Centre team in Cardiff, working 37.5 hours a week over a 24/7 rota. These positions are offered on a fixed term basis until 1 October 2027.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
About the role
This role is based at our National Contact Centre in Cardiff. There will be an initial induction period that will run Monday to Friday 9am-5pm for a 4 week period. After successfully completing your induction, you will move to your fixed rota hours.
As a Helpline Adviser you will:
You will need:
Please see attached Job Description and Person Specification for further details.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.