Diversity jobs

Head of Programmes

We are looking for a Head of Programmes to lead programme delivery and grant-making functions in this hybrid-working role.

If you want to join an impact-driven organisation, improving outcomes for vulnerable children and families, then apply today!

Position: Head of Programmes

Location: London/hybrid

Hours: Full-time, 35 hours a week

Salary: £69,700, plus generous benefits

Contract: 12-month fixed-term contract (maternity cover). Anticipated start around February 2026

Closing Date: 23 November 2025 23:59pm

Interview Date: Week commencing 8 December 2025

The role

As a senior member of the Evidence Directorate, the Head of Programmes operationalises the organisation’s strategic priorities through effective programme design, commissioning, grant management, and delivery oversight. You will lead the Programmes team, ensuring that all funded programmes are well-conceptualised, feasible and governed through clear and proportionate processes. You will work closely with other senior members of the Evidence team, and in particular with the Head of Evaluation, to ensure that programme delivery and evaluation are aligned and mutually reinforcing.

While the Evaluation team leads on the technical and day-to-day management of evaluation grants, the Programmes team leads on the overall grant-making strategy and processes, and they also manage relationships with funded delivery partners.

The Head of Programmes provides leadership to the team, acts as project sponsor for key areas of the evidence portfolio, and ensures that the funding activity is delivered on time, within budget and to a consistently high standard.

Key tasks include:

• Scoping and pipeline development
• Commissioning and grant giving
• Grant and programme management
• Organisational leadership and governance
• External engagement and stakeholder relationships
• Team leadership and management

About you

You will have experience of:

• Commissioning and grant giving in a relevant sector, including designing and overseeing grant-making processes and governance arrangements such as due diligence and risk management frameworks
• Managing research projects and the specific challenges these pose
• Managing large and complex work programmes in a fast-paced environment, with minimal supervision
• Managing significant budgets including from government sources
• Effective team leadership and line management 
• Reporting to funders of governance bodies on programme portfolios

The organisation

This is a great place to work, where everyone is high performing and where together everyone can achieve impact that makes a real difference for vulnerable children and families. Focusing on using and championing high-quality evidence, working directly with government and local leaders, the team provides practical solutions and encourages change. This is an organisation with ambitious aims and people are essential to its success.

Benefits include:

• 30 days annual leave, plus one extra day off for your birthday, paid bank holidays with up to three which may be switched for religious observance
• Up to five days carers’ leave, in a 12-month period, three days paid
• Paid compassionate leave
• Enhanced sick pay
• Enhanced parental leave and pay
• 6% employer and 3% employee contribution. No limit on any additional employee contributions made via auto enrolment
• Employee Assistance Programme with 24/7 counselling, legal and information line
• Unlimited access to 24/7 GP
• Mental health support
• Life cover at x4 annual salary
• Bike to work scheme.

The organisation offers excellent salaries, learning and development opportunities, and a great office location situated in the heart of St James’s. Working in a hybrid and flexible way, the organisation recognises the importance of a good work-life balance. Please note that where staff live within approximately two hours travel of the office, they are expected to work onsite two days per week. For those based further afield, more flexible or home working arrangements can be discussed.

Do you want to work somewhere that values and celebrate diversity and are committed to providing an inclusive environment for all employees? People are at the heart of everything we do. It’s vital that the workforce reflects the diversity of stakeholders, and the wider society in the UK, and we actively seek candidates from diverse backgrounds and communities.

You may have experience in other areas such as Programmes, Head of Programmes, Director of Programmes, Programme Director, Deputy Director of Programmes, Programme Manager.

This role is currently unable to offer sponsorship. Please ensure you have the right to work in the UK before applying. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Citizens Advice 1066 is recruiting a reliable Home Visit Energy Adviser to join our team. This is a permanent role focused on delivering practical energy advice to residents in Hastings, Rother, and the surrounding areas. Your work will directly help people out of poverty and improve community welfare.

What You'll Be Doing: A Practical Role

The core of this job involves working directly with clients, mainly in their homes, to offer tailored advice on energy use. We are looking for someone who is calm, organized, and focused on client needs.

Key Responsibilities:

• Visiting client homes to set up and manage smart meters and dataloggers for collecting energy, temperature, and humidity data.
• Giving practical energy advice to clients, both in person and over the phone, using the collected data to inform your recommendations.
• Maintaining clear and accurate case records for all clients you work with.
• Always prioritizing the client's overall wellbeing, including signposting or making referrals to other relevant support services when needed.
• Providing or installing small measures (energy saving items) that can help improve efficiency or change energy habits.

Closing date

November 14th 2025

Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.

Interview dates

Throughout October and November until the position is filled.

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

For any queries please email us.

Cranstoun is an independent charity and leading provider of specialist treatment, harm reduction and recovery services to those affected by drug and alcohol use. This is an exciting opportunity to become a Key Worker within our high performing psychosocial drug and alcohol service in HMP Birmingham.

We provide a range of services for those affected by drugs and alcohol. Our skilled and compassionate team work closely with people who use our services to change and save lives. We combine proven expertise in treatment and recovery with innovative approaches and actively involve those we help in improving the design of the services we provide.

You will be based in our psychosocial team working with adult males (over 18 years old). You will be responsible for delivering a range of elements of our substance use work including case management, assessments, care planning, the delivery of one-to-one interventions to include harm reduction and motivational work, group work, and engagement support as well as other associated duties. You need to be committed to supporting people who use our services to make positive changes to prepare them for release into the community, and you will arrange continuity of care. You will work in collaboration with the clinical team and integrated working is a key element of this role. You will work within the prison setting and contribute towards the wider prison drug strategy.

Having experience of supporting people with complex health needs including substance use, you will bring knowledge and commitment to deliver drug and alcohol treatment. You will have a non-judgemental attitude and a desire to support the lives of people who use our services to be healthier and safer by delivering a high-quality service.

Experience of working with drug and alcohol use is essential. You will be a competent communicator, with the ability to work independently and be comfortable and enthusiastic, both with the highlighted client group and working in partnership with other service providers. Previous experience or knowledge of working with individuals on opiate replacement treatment, and/or involved in the criminal justice system will be advantageous.

To apply for this role, please submit your CV, along with a Cover Letter outlining your skills, experience, relevant qualifications and values fit for the role.

Please ensure you clearly state the Job Reference Number on your Cover Letter.

Closing date: 14 November 2025.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

We’re looking for a Corporate Services Administrator to play a key role in supporting our Corporate Services work. You will be someone who is able to maintain order, craft professional materials, and build positive relationships with colleagues and business partners alike.

Working closely with the Head of Business Development, you’ll ensure the smooth running of our corporate services by managing administrative processes, coordinating training events, and supporting partner engagement. From handling enquiries and maintaining records, to preparing proposals and scheduling meetings, you’ll be at the organisational heart of our corporate facing work.

This role also offers room for creativity: you’ll assist in producing clear, attractive marketing materials, contribute to social media content, and help Lifecentre present a professional, values-led brand to our corporate audiences. It’s a wonderful opportunity for someone who enjoys combining efficiency with design and communication.

Are you an experienced manager with a passion for mentoring and leading others and providing an excellent service?

There’s never been a more important time to join Citizens Advice as an Advice Supervisor. With the soaring cost of living, individuals and families are struggling to make ends meet, and we’re experiencing record-breaking demand for our services.

As an Advice Team Manager at Citizens Advice South West Surrey, you will lead a team of paid staff and volunteers to deliver high-quality advice services across multiple locations. You will ensure services meet performance targets, funder requirements, and quality standards. Your leadership will drive service development, maintain operational excellence, and champion staff wellbeing and safeguarding. 

If you’re a natural leader committed to helping others, this is a unique opportunity to be part of team dedicated to making a real difference in people’s lives. You’ll have the opportunity to work alongside passionate professionals in a supportive environment that values integrity, support, inclusion and collaboration. If you’re ready to take on a pivotal role that impacts every people’s live and contributes to a greater cause, we’d love to hear from you.

To download the full role description please go to our website via the apply button.

Deadline for this role is 9am Monday 10 November 2025 

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce. 

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system. 

Salary: £47,117 FTE (pro rata £39,868 for 4 days / 0.8)
Contract: Fixed Term – 10 months, part-time (4 days per week – will consider 3 days)
Location: UK-based, hybrid (1/month in London office)
Closing date: ASAP - applications will be reviewed on a rolling basis
Benefits: Refreshing Fridays, paid sick leave, pension contribution, optional health insurance

We have a great opportunity for a Marketing Technology & Analytics Lead reporting to the Director of Communications and Marketing, working for a global human rights organisation that invests in the power of grassroots activism to advance justice, dignity, and equality. Their mission is to support those closest to the issues, believing that sustainable change comes from the ground up.

This is a fantastic opportunity for a data and technology professional to take the next step in their career and use their skills to make a real difference to communities around the world. You’ll be joining a people-centric workplace that values respect, integrity, agility, sustainability, and inclusivity.

You will lead on data management, analytics, and digital infrastructure across marketing and fundraising platforms. You’ll act as the technical owner of the organisation’s website, donation platform, and email systems, ensuring seamless integration with Salesforce. You’ll also build dashboards, lead insight meetings, and provide actionable data to inform strategy and improve performance. This role offers significant learning potential across technical areas and broader communications projects.

To be successful as the Marketing Technology & Analytics Lead you will need:

• Experience in an equivalently technical marketing or analytics role
• Demonstrable experience with WordPress, Mailchimp, Google Analytics, and data visualisation tools
• Strong project management and stakeholder engagement skills

If you would like to discuss this role with us, please email your CV to [email protected] or contact us and quote the reference 2744HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserves the right to end the application period sooner.

We are looking for a Finance Business Partner Programmes (Job Share) to join our busy Finance Team in Brooke UK. The role is for 3 days per week and reports to the Head of Financial Planning & Analysis.  You will share the role with another Finance Business Partner to drive financial process improvement in our Country Programmes in Ethiopia, Senegal, Nicaragua, India, Pakistan and Kenya, as well as the UK Programmes Department. This is an exciting time to join Brooke as we are about to embark on planning our new multi-year strategy.

You will be responsible for:

• Supporting Country Programmes and UK Programmes Department in the effective management of financial resources, with timely financial reporting
• Leading on communication and coordination of financial planning, forecasting and budgeting processes for Country Programmes and UK Programmes Department
• Providing the Director of Programmes with analysis of financial performance of Country Programmes and UK Programmes Department

Criteria

In order to excel in this post you will need:

• A professional accounting qualification, or qualified by experience
• Extensive experience of managing budgeting and forecasting processes
• Proven experience of using SUN financial system or similar
• Knowledge and experience of donor fund management
• Business partnering experience including skills to analyse, interpret and report financial data

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.

We would love to hear from you. 

Interview dates: 1st round, 21st November 2025

We’re thrilled to partner with Arthritis UK to support the recruitment of their new Digital Product Owner on a permanent basis.

What’s on offer:

• Salary: £45,000-£47,000
• Location: London, 2 days/week
• Permanent, full-time with flexible hours

The Role
We’re looking for an experienced Digital Product Owner to lead the strategic development of the website — a vital touchpoint for people living with arthritis and their loved ones. You’ll be the driving force behind delivering outstanding digital experiences, helping the charity grow services, income, and impact.

You will:

• Own and develop the website strategy and roadmap.
• Translate stakeholder and user needs into actionable requirements.
• Lead agile development cycles with digital partners.
• Use insight, data, and research to create meaningful user journeys.
• Drive engagement, accessibility, and innovation in everything they do.

This is your chance to bridge the gap between user needs, stakeholder goals, and digital innovation — ensuring their platforms make a real difference.

About You
We’re looking for someone who brings:

• Proven experience as a Digital Product Owner/Manager in a digital environment.
• Strong background in website strategy, content optimisation, and agile practices.
• A data-driven, user-focused approach to digital development.
• Excellent collaboration skills with both stakeholders and external agencies.
• Knowledge of accessibility standards, SEO and digital engagement best practice.

How to Apply
To apply, please submit your CV and covering letter demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

1st stage Interviews to be held in person the week commencing 24 November.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Please note: any speculative CVs sent to the hiring manager will be forwarded to The Talent Set

Location: Rochester Airport, Kent
Department: Business Development
Salary: £45,000 - £50,000 per annum (FTE)
Hours: Full-Time, 37 Hours, Monday to Friday
Contract Type: Permanent

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,100 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

MAIN PURPOSE OF ROLE:

We have an exciting opportunity for an exceptional and highly motivated individual to help orchestrate and coordinate the successful delivery of our new strategic priority – KSS in Your Community (KSSIYC). KSSIYC is an exciting, transformational and ambitious initiative which will drive forward our strategy of working together to save more lives through delivery of lifesaving interventions and actions, engagement, awareness, relevance and ultimately income at a community level across Kent, Surrey and Sussex.

Inclusion and Diversity:

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.

We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief.

We reserve the right to close the position early if the role is filled.

Benefits package is correct at the time this advert was published.

Benefits

25 days annual leave rising with service, Occupational/Enhanced Sick Pay, Enhanced Parental Leave, Access to the Blue Light Card and Blue Light Events, Access to the Wellbeing Hub Group, Personal Pension Scheme, Group Life Assurance Cover, Group Income Protection Cover, Critical Illness Cover, Employee Assistance Programmes, Development opportunities.

REF-224 942

Job Title: Refuge Worker

Location: This is an onsite role, located within the London Borough of Hounslow, there may be a requirement to occasionally work in the London Borough of Hillingdon.
Salary: £28,857.12 (Inclusive of London Weighting, which may not be applicable depending on your home location)
Contract type: Full Time, Permanent

Hours: 37.5 hours

Are you passionate about supporting women and children escaping domestic abuse? We are looking for a compassionate and dedicated Refuge Worker to join our team, providing vital support in a safe and secure environment for those in crisis. This is an opportunity to make a real difference in the lives of vulnerable individuals when they need it most.

As a Refuge Worker, you will be responsible for delivering practical and emotional support to residents, ensuring their safety and wellbeing while they rebuild their lives. Key duties include conducting risk assessments, safety planning, supporting access to benefits and housing, liaising with external agencies, and maintaining accurate case records. The ideal candidate will be empathetic, resilient, and highly organised, with experience of working in a support or advocacy role, ideally within the domestic abuse or safeguarding sector.

This is a rewarding role where your work has a direct impact every day. In return, we offer a supportive team environment, opportunities for training and development, and the chance to be part of a cause that truly matters.

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 19 November 2025

Iterview Dates: 2 and 3 December 2025

Communications Officer

Are you looking for a role that will help to change the future of Brain Tumour Research in the UK? If you’re excited to take on such a key position, then Communication Officer is the role for you. At Brain Tumour Research, we are looking for a Communications Officer to join our Marketing and Communications team, as well as giving assistance to our fundraising team, as they drive to meet remarkable income targets. We would like to hear from anyone with experience working in communications and a passion to make a difference for brain tumour patients and their loved ones.

​

​About the Role​

This is an amazing chance for an individual to become a pivotal figure in one of the most advanced and exciting fundraising charities in the UK. Through this role, you will develop your skills and knowledge as Communications Officer, gaining experience of working with a contact management system. Your day will involve creating captivating content for our website and newsletters for our different audiences as well as working with teams across the whole charity to help them reach their ambitious targets.​

About You​

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you. This is a fantastic opportunity for a Communications professional looking to further their career, whilst making a difference at one of the most innovative and ambitious medical research funding charities in the UK as a Communications Officer.​

Do you have:​

• Demonstrable excellence in copywriting and editorial skills​

• Bachelor’s degree in communications, media communications or a related field, or similar professional level of experience of at least two years ​

• Understands importance of brand and producing powerful and engaging content that delights and inspires our loyal supporters​

​

About Brain Tumour Research​

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

We are invested in our employees and are proud to be accredited by Investors in People.​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Charity People is delighted to be partnering a fantastic organisation to recruit a Partnership Marketing Manager to join a passionate, collaborative team who are paving the way to a smarter, more energy efficient future.

The organisation are undertaking a significant, nationwide project to roll out smart meters to every British home and microbusiness, transforming the way we buy and use energy through the delivery of one of the biggest technological and infrastructural investments of our time.

Contract: Permanent role

Salary: £47,000 to £51,000 per annum

Location: Hybrid role between home and the London office based in SE1, with a minimum of two days per week in the office

Closing date for applications: Monday 24th November

Interview date: first stage interviews will be held remotely week commencing 1st December, with second round interviews in person scheduled for week commencing the 8th December

As Partnership Marketing Manager you will work closely with colleagues to plan and deliver the partnership marketing strategy, working to onboard and manage partners through whom potential and new smart meter adopters across both domestic and non-domestic campaigns will be reached.

You will work closely with partners to ensure that their delivery is optimised including working across the planning, development and management of audience-led, multi-channel consumer campaigns, particularly those reaching vulnerable customers.

Key responsibilities within the position will include:

• You will play a central role in the delivery of partnerships programme with a focus on the identification, recruitment, and management of partners for both domestic and non-domestic campaigns
• Put together approach and strategic plans for priority prospects, attend meetings and engage prospective partners, negotiating marketing opportunities nationwide
• Forge and maintain strong relationships with partners and manage individual partner budgets and contracts
• Lead on the delivery of integrated campaigns to engage Customers in Vulnerable Circumstances and key SEGB audiences, using your skills to influence both internal and external stakeholders to meet the strategic objectives of the campaigns
• Work closely with the internal Studio Manager to develop creative concepts for partnership led activity, drawing on deep knowledge of the partnership objectives as well as core SEGB messaging and brand guidelines
• Ensure partner activity is robust and measurable and work with the insight and analytics team to ensure the effectiveness of the partnership can be monitored and evaluated
• Work with the wider partnerships team to manage partners and ensure that partnership's programme content is delivered to the highest standard
• Negotiate with new partners, ensuring partnership campaigns are developed to meet organisational objectives, and provide maximum value for money
• Where partner requirements exist, use briefs to ensure content or materials are created, either by our internal design team or creative agencies
• Ensure you are across the detail of partnerships activity being delivered throughout Great Britain, working closely with the Senior Partnership Marketing Manager to manage effective workflow and activity
• Work closely with the Senior Partnership Marketing Manager to ensure that we are working with an optimum number of partners to deliver against the strategic requirements of the campaign

We'd love to see applications from individuals with the following skills and experience:

• Experience working for an integrated communications and marketing partnerships agency, or experience working in-house in partnerships or sponsorships roles with a marketing element
• You will have developed, managed and evaluated successful marketing partnerships and be able to demonstrate high levels of external supplier and service management
• Experience of leading integrated campaigns, managing and coordinating stakeholders internally and across media, creative and digital agencies
• Proven ability to manage multiple partnerships simultaneously whilst maintaining the highest quality standards with an eye for detail
• Experience successfully demonstrating partnership results and return on investment
• Experienced at negotiating and managing the contracting process including creating partners work plans
• You will be excellent at building and managing relationships with a wide range of stakeholders and partners
• You will be a creative thinker, able to see new opportunities for collaboration and innovative marketing, as well as of problem solving and driving improvement

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance. 

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

CAAS is an amazing organisation, supporting ADHD and autistic individuals, their families, and the community around them.  We are in a great position, with stable funding, an experienced team of around 40 staff, and a new strategy that is inspiring and impactful.  We are looking for a kind and effective leader to join us as our next CEO, and keep CAAS thriving into the future. 

As CEO, you will have the confidence and the expertise to deliver on our vision of changing perceptions to reduce stigma and break down barriers, bringing strategic leadership experience, a high level of organisational ability, self-motivation and self-discipline. You will have a passion for extending our reach and will demonstrate experience in delivering strategy, leading effective teams and building relationships within our community. 

To apply, you need to submit a completed application form alongside a supporting statement of no more than 2 sides of A4, detailing how you meet the requirements of the role.  Deadline to apply is by 10am on Monday 17th November, but feel free to reach out to our current CEO, Kay D'Cruz, for an informal chat about the role if you'd like to find out more.

More details about the job and additional information about the person specification can be found in the job description and in our recruitment pack, but in summary the key responsibilities of the role are:

Strategic Leadership: Deliver CAAS’s strategy, fulfil our legal obligations, evaluate and improve performance, report on progress, ensure CAAS remains well positioned for the future

Operational Leadership: Ensure robust systems, processes and policies, assess and manage organisational risk, build sustainable delivery mechanisms, oversee effective digital, communications and fundraising activity, maintain our case for support and tender for and manage contracts

People & Culture: Foster positive working cultures, promote staff wellbeing, ensure staff are focussed on delivering CAAS mission, drive staff development

External Relationships: Influence and advocate for change, act as lead ambassador for CAAS with funders, professionals and other stakeholders

 We are looking for candidates who:

• Have a passion for, and commitment to, our work
• Have a track record of effective working at a senior leadership level, building supportive external relationships and driving positive internal cultures, based on compassion and a drive for excellence
• Are action-orientated, adaptable and flexible in the pursuit of impact
• Can juggle multiple and competing demands, and thrive in a busy, varied environment
• Enjoy ensuring robust governance and compliance
• Have strong written and verbal communication skills; are a persuasive and passionate communicator with excellent interpersonal skills
• Are warm, inclusive and approachable, an actively listener and neuro-affirmative

Further information is available on our website. 

Citizens Advice 1066 is looking for an organized and capable Project Manager to oversee the delivery of our advice initiatives, focusing primarily, but not exclusively, on our energy service. This role is essential for ensuring our projects meet their charitable goals in Hastings, Rother, and the surrounding areas.

What You'll Be Doing: Project Oversight and Delivery

You will manage the end-to-end delivery of assigned projects, ensuring they run efficiently, meet targets, and adhere to our quality standards and organizational values. This is a practical management role requiring attention to detail and good communication.

Key Responsibilities:

• Ensure effective setup: Establish all necessary processes, IT systems, and regular meetings required for successful project delivery.
• Reporting and Monitoring: Set up and execute regular data reporting for funders. Monitor project progress against targets, identifying and addressing issues early, and escalating serious concerns to senior management when needed.
• Staff Coordination: In consultation with advice supervisors, schedule client calls and home visits for energy advisers.
• Performance and Quality: Monitor adviser performance regarding client satisfaction and adherence to project procedures. Provide necessary guidance and training to advisers.
• Quality Assurance: Work with advice supervisors to develop consistent templates and scripts for advisers, ensuring the advice meets all required quality standards.
• Communication: Prepare case studies and presentations on projects as required, including delivering presentations to various audiences, both online and in-person.
• Compliance: Ensure projects are delivered fully in line with the ethos of CA1066 and its business plan.
• General Tasks: Carry out other project-related tasks as required to maintain smooth operations.

Closing date 

14th November 2025

Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

For any queries please email us.