Diversity manager jobs in lutterworth, leicestershire
Using Anonymous Recruitment
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Great opportunity to strengthen data systems and support impactful projects in rural Zambia and Mozambique.
Location: Remote (UK only) with a minimum of 5 mandatory meetings per year (includes overnight stays for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent, Full-time (37.5 hours per week)
Salary: £26,000 - £27,000 per annum (depending on experience)
Benefits: Matched pension contributions (7% of salary after probation), 5 weeks' annual leave plus bank holidays, and a discretionary Christmas shutdown.
Village Water:
For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in safe water, sanitation and hygiene education (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres improving health and empowering communities with opportunities to thrive.
The Role
As the Monitoring & Data Officer, you’ll support the Monitoring & Data Manager and Coordinator to validate, clean, and manage programme data. You’ll review submissions for accuracy and completeness, resolve discrepancies, and help ensure the integrity of the data that underpins our impact. Your work will support evidence-based decision-making. Collaboration and attention to detail are key, as is a passion for improving lives in rural Zambia and Mozambique.
Your Responsibilities:
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Validate and clean incoming data from local partners, identifying and flagging any errors or inconsistencies using tools such as Excel and Salesforce.
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Conduct regular (weekly and monthly) checks on submitted data to ensure accuracy and assess progress against set targets.
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Maintain and update all impact data, ensuring all records are accurate and complete.
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Assist in testing and reviewing both new and existing data systems to ensure proper functionality, support the addition of new fields and adjustments as needed.
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Support data validation during data collection rounds by reviewing data collection tools.
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Liaise with local partners and internal teams to clarify discrepancies or follow up on incomplete submissions.
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Be proactive in helping strengthen the monitoring systems.
About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. Your experience will include:
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Work collaboratively with staff & volunteers supporting them to achieve Village Water's goals.
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Support other fundraising initiatives, as required.
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Sharing skills and knowledge with colleagues
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All staff have a responsibility for safeguarding and must undergo the required training to ensure compliance with the organisation's safeguarding policies.
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Interest in and commitment to Village Water’s mission and the vital role of overseas aid.
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Comfortable managing a diverse workload with minimum supervision.
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Flexible and supportive
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Excellent Excel & IT skills
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Excellent attention to detail
Why Village Water:
We are a small, dynamic team that values our personal touch, collaborative approach, and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.
Equality and Diversity
Village Water is dedicated to promoting a workplace that embraces inclusivity, values diversity, and honours the unique contributions of its employees and partners. It ensures equal treatment for all individuals and encourages everyone to reach their full potential.
Village Water is an advocate for disability inclusion, so if you require alternative application methods, please get in touch with us for further assistance.
Closing date: 20th June 2025 17:00
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Diocese of Coventry represents the Church of England in Coventry and Warwickshire. With a network of 200 parishes, there is a Christian presence in every local community. There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".
The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects.
The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters.
This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.
The client requests no contact from agencies or media sales.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
As a Finance Business Partner, you will have responsibility for the leading the annual budget setting process for the organisation – circa. £8m.
You'll report to to the CEO, Executive Team (ET), and with the Finance and Commercial Director (FCD) support the preparation of papers for the Board on the numbers, with narrative, detail and analysis where appropriate.
The role will not line manage but will be expected to coach, mentor, collaborate with and contribute to the development of the other members of the finance team - we are, all of us, internal customer facing.
As Finance Business Partner, you will be responsible for supporting budget holders to produce robust forecasts for the Management Accounts and to produce monthly Management Accounts with the Finance Manager.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
Closing date: 10 June 2025 at 08.00
Shortlisting date: 11 June 2025
Interviews: 20 June 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Katherine Low Settlement
Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.
We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.
We are looking for an experienced, confident and proactive fundraiser to join our income generation team to raise more grant income from charitable trusts and foundations primarily, along with corporates and other partners. These include local schools and community organisations. Maintaining great relationships with these and other supporters Is a key requirement of this role. A confident self-starter, you will have excellent verbal, written and interpersonal skills.
Role Purpose
Working alongside our chief executive (who is an experienced fundraiser), an external larger bid writing resource and heads of programmes, the key objectives are to successfully generate income with grants valuing up to c.£10k in line with KLS fundraising plan and annual budget; develop and maintain relationships, and secure funding from, a portfolio of loyal and prospective supporters. Stewardship, reporting, pipeline and other database management tasks are other key features of the role.
Responsibilities and Duties
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Drafting and submitting funding bids up to c£10k grant value
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Reporting to funders and supporting relationships with funders and partners
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Researching and identifying grant funding opportunities
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Managing bid writing process, including gathering input from colleagues
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Briefing programme colleagues on project monitoring required to produce funding reports, including case studies
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Working with CEO to ensure monitoring takes place throughout project delivery and within reporting timelines for multiple projects and funders
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Ensuring project reports are completed and submitted to funders on time
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Maintaining administrative procedures effectively to support and monitor our fundraising activities. This includes keeping donor records and our database (Salesforce) up to date, ensuring income is recorded accurately and the pipeline is updated, mailing documents and thanking donors
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Comply with Data Protection law (GDPR) and the Fundraising Regulator code of fundraising practice
Skills and Experience
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Track record of fundraising from trusts and foundations for project, core, and multiyear funding
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Working with colleagues to complete funding bids and collect information for reporting requirements
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Proven effective lead generation skills
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Excellent verbal and written communication skills
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Ability to plan and prioritise to meet deadlines
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Excellent report writing for funders and proofreading skills
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Proven effective CRM database use such as the ability to maintain accurate record and income forecasting
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Donor stewardship experience
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Up-to-date knowledge of fundraising best practice and regulation, including GDPR
Personal Qualities
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Passionate about social justice, education and championing the values of older people and families from refugee communities and their value to society
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Trustworthy, non-judgemental, caring, and compassionate, proactive, self-motivated, and hardworking
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Highly self-motivated and positive, with a self-managing “can do” attitude
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Self-directed, results driven and able to multi-task with resilience and adaptability.
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Strong collaborative spirit
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High levels of personal and professional integrity
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Strong attention to detail and quality
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Reliable, with a willingness to work flexibly outside of office hours.
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Clear commitment to our values
Further Information
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Katherine Low Settlement is committed to Diversity, Equity and Inclusion
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All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check
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You will adhere to matters of confidentiality concerning this role and the KLS team
The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.
We work to reduce poverty and isolation and bring the community together.

The client requests no contact from agencies or media sales.
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the North East England or Yorkshire region, which includes North, South, East and West Yorkshire, Teesside, County Durham, Tyne & Wear and Northumberland. There will be occasional travel around these areas, and you may be required to travel at short notice for face-to-face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the Northeast and Yorkshire, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team 8, which includes a Regional Casework Manager and a Regional Manager for Casework and Community Engagement.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing, benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the Northeast and Yorkshire would be valuable.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 23 June 2025.
Interviews: 30 June 2025
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Fundraising Officer
Remote working
Permanent, full time
Salary: £35,000 per annum 40 hours per week
We are looking for a creative, data-driven and results orientated Digital Fundraising Officer to help us grow our income and supporter base through engaging and innovative digital campaigns. This is an exciting opportunity to be part of a passionate fundraising team, playing a vital role in delivering digital-first fundraising activity and supporter engagement across multiple digital channels. The successful candidate will work closely with fundraising, communications and digital teams. They will also work closely with the Fundraising Digital Marketing Lead to support with planning, implementing, optimising and reporting on World Horse Welfare’s digital fundraising and marketing campaigns.
The ideal candidate will have experience delivering successful digital campaigns within a fundraising or non-profit context, with strong skills in delivering and optimising paid social campaigns across platforms such as Google Ads, Meta and TikTok. They should be proficient in using tools like Google Analytics, Tag Manager, Looker Studio and SEO platforms. The candidate must be highly organised, proactive, data-driven, a good collaborator, with the ability to manage multiple projects within a fast-paced working environment. The ideal candidate will also enjoy the creative side of digital fundraising, with a passion for creating compelling content for the various digital campaigns.
This position is based remotely, although you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, death in service of 4 x annual salary and a minimum of 31 days’ holiday (including bank holidays and mandatory shutdown between Christmas and New Year).
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
Location: Homebased
Contract: Full time, fixed term 1 year contract.
Salary: Salary £34,000 per annum
Closing Date: 26 June 2025
If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Virtual Learning Officer to join our learning development team.
This role will be involved in the development of training covering subjects such as:
- Safeguarding
- EDI topics such as Autism and Gender Diversity
- Health and Safety
- Onboarding new adult volunteers to Sea Cadets
If you enjoy eLearning development this could be the role for you.
Responsibilities
- Work with course designers to develop new, and maintain existing, elearning and media content.
- Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
- Ensure learning meets development guidelines, and is accessible, functional and engaging.
- Integrate learning content to create courses on our learning management system (Moodle).
- Test learning content, including using screen readers and other accessibility software.
- Help to maintain the guidelines for course development.
- Support the day-to-day administration of the Sea Cadets learning management environment
- Cultivate strong working relationships across multiple teams (internal and external)
- Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses
Requirements
- eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
- Experience in media creation for graphics, sound and video editing.
- Good MS Office skills
Desirable
- Experience using Teams and SharePoint
- Knowledge of Web Content Accessibility Guidelines (WCAG)
- LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
- Subject matter knowledge in one of the following areas:
- Supporting Autistic young people
- Specialised educational needs
- Other Equity, Diversity and Inclusion subjects
- Safeguarding
- Onboarding new people
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days)
Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £38,000 per annum (FTE)
Essential: Access to own car and full clean driving licence
About The Role
Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.
We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.
About Us
Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.
Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.
Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.
Overcoming MS Strategy
Our strategy for 2024 to 2026 establishes five key objectives:
Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program.
Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.
Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships.
Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers.
Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources.
Job Description
The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.
The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.
Key Responsibilities
· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.
· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.
· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.
· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.
· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.
· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.
· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.
Other Responsibilities
· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.
· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS.
· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.
· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.
· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.
You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.
With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.
You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.
You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Sunday 8th June.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Why you feel your skills are suitable for the role
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Your notice period
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Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
First stage interviews will be held online on Tuesday 17th June.
Second stage interviews will be held online on Friday 20th June.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a driven and ambitious fundraiser to join our small but mighty fundraising team at a crucial period for the organisation as we find ourselves in the midpoint of our strategy period.
Since 2020 we have grown our income by 35%, refined our theory of change, invested in our digital and evaluation capabilities, secured multi-year funding and support from a series of well-respected funders and partners. This has laid solid foundations for future growth as we seek to revise our programmes, reaching the most vulnerable young people across London and Greater Manchester.
Khulisa’s work continues to be known for putting well-being at the heart of positive change, transforming the lives of some of the UK's most vulnerable young people and supporting them to increase their wellbeing, self-esteem, enable educational inclusion. The highlights of the last year, include:
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Supporting over 480 young people and adults
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Surpassing £1.2 million in income
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Significant improvements in Wellbeing being reported by 61% of our young people
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91% of our young people reporting feeling safe and not judged during our programmes
We very much look forward to hearing from you and good luck!
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Key Responsibilities
- Trust Fundraising
- Prospecting – researching new trust and foundation opportunities
- Writing five-figure applications
- Managing a portfolio of 25-30 Trusts and Foundations
- Thanking – writing thank you letters, notes and confirmation receipts
- Banking – liaising with our colleagues in finance and supporters, to support receipt of funding
- Supporting the design of new thanking materials and a schedule of keeping supporters updated - thank you cards, seasonal messaging, reporting templates
- Reporting – annually to donors, managing reporting schedule with Senior Fundraising Manager and colleagues in finance.
- Small trusts outreach and mailings.
- CRM: Updating our database on a weekly basis, data entry, updating current funders, payment schedules, agreements, building dashboards
- Monthly review of fundraising pipelines and opportunities, supporting the team with forecasting and their own pipeline management
- Participating in cross team meetings with fundraising agenda’s - bid kick off meetings, delivery/funders meetings, E&I, programmes.
- Finance – monthly reconciliation meeting.
- Logistics support for donor engagement days/meetings
- Managing case study bank and securing new case studies from the Programmes Team.
- Team work and Administration
- Cross-team working – connecting with the programmes team on a regular basis
- Responding to all cross-organisational needs, including wellbeing surveys, attending team meetings and collaboration sessions
- Minute taking on a rolling basis across the team
- Preparing external meeting briefs
- Representing the organisation externally – conferences, networking etc.
- Contributing into fundraising reporting to Khulisa’s Board of Trustees
Skills
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Experience of writing clearly to communicate complex issues in a compelling manner
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Strong ability to summarise text and key points, tailored to different audiences.
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Strong written and verbal communication skills
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Excellent eye for detail, strong systems and processes management skills
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Ability to write reports in a concise, engaging and accessible manner
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Strong people skills and willingness to work as part of a wider team
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Ability to work independently using own initiative
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Strong levels of comfort with using new, complex technology
Diversity, Equity and Inclusion We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential
Please review the attached Job Description and Person Specification to see if this role and organisation is a good fit for you.
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining your experience and fit for the role and our organisation.
We look forward to hearing from you.
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role
Join NCVO as a Senior Project & Data Governance Officer and play a key role in shaping how one of the UK charity sector's largest data estates is managed and optimised. Working within the Insights Hub, you'll collaborate across departments to drive effective data governance, support CRM development, and enhance data systems that underpin vital organisational processes.
With a focus on Microsoft Dynamics, Azure, and Business Central, you’ll lead efforts to ensure data integrity, compliance, and operational efficiency—supporting everything from system integration to user training and reporting.
This is a hands-on, strategic role where you'll work closely with the Data & CRM Manager to implement data strategies, champion best practices, and ensure systems are fit for future growth. You’ll be at the forefront of developing and automating our CRM environment, improving user experience, and enabling data-driven decision-making across NCVO.
If you're passionate about data governance, system improvement, and collaboration—and have the skills to match—this is a fantastic opportunity to make a real impact.
About the Transformation directorate
This role sits within the newly formed Transformation Unit.
The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.)
About the Insights Hub
The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.
Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.
The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
About The Role
This is an exciting opportunity to join and lead a driven team of Volunteering Partners. The Volunteering Partnerships and Implementation team strive to inspire, support and enable a quality offer and experience for volunteers and volunteer managers. Through working directly with the Dementia Support and Partnerships directorate (who deliver our services), you will be making a difference to volunteers, volunteer managers and people affected by dementia.
You will be a trusted expert in volunteering, building relationships with senior managers and leaders by creating a structured approach to how we support the directorate in order to give the best possible volunteering experience. You will lead a team of Volunteering Partners and work collaboratively across the Volunteering team as well as with the People Partnering team to create ways of working, deliver projects, develop connections and ensure we provide a strategic and structured service to our stakeholders.
This home-based role really is a great combination – you will be an integral part of the Volunteering team and wider People Directorate as well as a key stakeholder and essential support for Dementia Support and Partnerships.
About you
We are looking for a motivated individual with experience as a trusted expert in volunteering who is able to listen, lead and engage their team as well as a range of stakeholders across the organisation.
Using deep volunteering expertise as well as any experience of voluntary income, the Senior Volunteering Partner will be skilled at building trust through meaningful relationships with senior managers and leaders.
You will bring your interpersonal and communication skills to work collaboratively across Volunteering, People Partnering and Dementia Support and Partnerships whilst utilising your data, insight and project management skills to bring about continuous improvement and change.
What you’ll focus on:
- Line management of 3 Volunteering Partners
- Leading the creation of a planned and coordinated approach to how we work with Dementia Support and Partnerships.
- Leading on the development of short-term and long-term plans to embed how volunteering is part of changes in contracts in partnership with other key stakeholders.
- Working closely with the People Partnering team building close communication and relationships to ensure support and alignment across our teams and the directorates we support.
- To lead on volunteering business elements that drive volunteer involvement, ensure compliance, support innovation and assure continuous quality improvement.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Interview Dates: 19th & 20th June.
Job purpose
This is an exciting time to join Action for ME. With developments in research and policy alongside delivering services which are in high demand, you will enjoy working in a fast-paced and continually changing environment. You will be responsible for overseeing operational programme design and delivery, reporting of progress, and measuring the impact of all Action for ME work to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow. You will also assist the Chief Executive in implementing the organisational strategy, and by adapting and evolving delivery models on the ground. As you will have operational management and oversight for our Healthcare Services and hold the Designated Safeguarding Lead role for the organisation, you will bring considerable services-related experience at a management and leadership level. The Chief Executive will focus predominately on external matters and therefore you must have experience of managing an organisation to achieve high quality programmes with evidenced impact and motivated teams. You will act for the Chief Executive on topics, as agreed, and deputise during their absence.
Key duties
1. Leadership
- Ensure that children and adults with ME are at the heart of everything we do through meaningful engagement and participation to influence all aspects of our work.
- Deputise for the CEO and represent and promote the Charity at national meetings and events.
- Deputise for the CEO during periods of absence, and in relation to specific matters, issues or elements of operation as delegated from time to time by the CEO, ensuring a consistency of approach and decisions aligned with the organisation’s objectives.
- With the CEO and HR Business Partner, lead on implementing the People and Culture Strategy and ensuring our Equity, Diversity, Inclusion and Belonging plan is achieved.
- To provide support, leadership and coaching to the Management Team to ensure the smooth running of the organisation and development of the Charity.
- Contribute to the development of the overall strategy for Action for ME, ensuring that the best use is made of available resources within agreed priorities. Ensure that agreed strategy is delivered to target and in line with agreed budgets.
- Work closely with the Chief Executive and Trustees to ensure effective reporting to the Board and sub-committees.
2. Operations & management
- Manage the day-to-day operations of the Charity ensuring high quality service provision that meets all best practice, legal and regulatory frameworks and internal policies and procedures.
- Hold overall management responsibility for our Healthcare Services including the role of the CQC Nominated Individual, ensuring all regulatory requirements and compliance are met.
- Manage the staff and volunteer team, including holding regular meetings and ensure the efficient running of the office ensuring a culture that supports, inspires and motivates the team while ensuring required standards and quality are met at all times through effective performance management.
- Act as the organisational Designated Safeguarding Lead (children and vulnerable adults), working closely with the Designated Safeguarding Officers, colleagues and the Safeguarding Lead Trustee; facilitate the annual safeguarding audit (led by the Lead Trustee) and ensuring safeguarding standards across the organisation are maintained.
- Contribute to the learning and development of key personnel including coaching support (either directly or through the identification of external coaches) to enhance performance.
- Establish (where not already in place) and maintain a clear performance outcome-focused management system driving positive change and improvement across all teams.
- Ensure that policies and procedures are effectively implemented and kept up-to-date to enable the effective management of operations and support growth.
- Take the lead role for data protection, health and safety, compliance and risk management across the organisation and act as the Designated Safeguarding Lead.
3. Finance & income generation
- Hold financial leadership responsibility, working closely with the Finance Manager and the Fundraising Director to ensure sustainability for our work.
- Ensure effective financial management with procedures in place which are kept up-to-date and implemented accordingly.
- Provide support and engagement, where appropriate, to actively grow our income.
4. Working with others
- Lead, nurture and develop relationships with key stakeholder groups and partner organisations, both locally and nationally, supporting Action for M.’s place as the ‘go to’ organisation for people affected by ME
- Lead on new business ideas and pilot projects in line with the strategic objectives; with colleagues, develop the business case, identify and manage risks, lead implementation across teams, evaluate success and learning and make recommendations for future development.
5. Other key accountabilities
- Be proactive in keeping up to date with developments affecting operations and maintain and improve personal competence through continuous professional development.
- Take direction on projects and priorities from the CEO, which may vary from time to time.
- To ensure best value in all service delivery.
Person specification
Experience and Knowledge
- Proven experience in an operations, leadership, or senior management role, ideally within the charity service delivery or healthcare sector, with the ability to develop and implement strategic plans that drive organisational growth and reporting that demonstrates impact delivered. If you come from outside a support services background, you must demonstrate sound understanding of the regulatory and best practice requirements related to delivering support and/or healthcare services.
- An understanding of ME and associated/overlapping illnesses, the impact on people affected by it or a commitment and ability to understand the illness and lead services to meet the needs of children and adults with ME
- Experience managing multi-disciplinary teams, including remote workers, and fostering a supportive workplace culture where change is a constant.
- Safeguarding understanding at a management/decision-making level.
- Proven experience of building and nurturing strong relationships internally and externally at all levels.
- A sound understanding of outcome-focused, effective performance management, quality assurance and risk management.
- Strong financial acumen, including budgeting, financial planning, and resource management in the voluntary sector.
Skills and Behaviours
- Experience of governance, risk management, and compliance, including within regulated services, ideally within a charity and/or service delivery setting.
- Proven ability to think strategically, balance competing demands, use initiative to solve problems and actively seek innovative approaches to problem solving and delivering results.
- Strong interpersonal skills including motivational, negotiating influencing and networking skills which build strong internal and external relationships.
- An ability to understand, analyse and make effective use of data across all of our work.
- A proven ability to coach and motivate staff and to build and lead teams reflecting organisational culture and values, a respectful, constructive and energetic style.
- Proven, strong MS Office skills that supports writing, email, internet and database use.
- Demonstrable ability to work within our organisational values
Interview: The first round of panel interview scheduled to take place in Bristol on the 24th of June 2025.
Our mission is to improve the lives of people affected by ME. Better meeting their needs today while taking action to secure change for tomorrow.
The client requests no contact from agencies or media sales.
Location: Home-based; with occasional travel to Respect’s office at Voluntary Action Islington (VAI), 200A Pentonville Rd, London N1 9JP; with responsibility for pilot sites in Manchester, London, Cleveland and North Wales.
Responsible to: DAPO Triage Service Manager
Responsible for: DAPO Triage Workers and IDVAs
Salary: Point 35-36 £37,450-38,349 (a London Allowance of £3,299.00 will be applied to employees who live in London).
We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure.
Hours: 37.5 hours per week; 5 days a week with flexible working hours and provision of an out-of-hours response as needed.
Travel: You will be required to travel when the requires it.
Job type: Fixed Term Contract until 31st March 2026, with a possibility to extend, subject to funding.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
About the role:
The Team Leader will lead on the delivery of the Triage Model in their pilot area/s, providing support, case management and supervision for the Triage Worker and IDVA roles. They will act as the first point of contact assessing the suitability of initial referrals to be allocated to a Triage Worker for a full assessment. The Team Leader will support the Service Manager and Practice and Development Lead in developing multi agency relationships for the successful implementation of the model and will take a lead role in maintaining these relationships locally to ensure operational success when undertaking assessments to try and ensure the right recommendations for positive requirements are made but also to support the ongoing development of a national delivery model and to support the evaluation of the pilot.
About you:
- At least 3 years’ experience of working on complex cases in a multi-agency environment and working with other professionals/agency to manage risk and safeguard vulnerable adults and children
- An understanding of the root causes of domestic abuse on both an individual and societal level
- Experience of working in a partnership with other organisations and managing the challenges that may arise
- Knowledge of safe and effective interventions with perpetrators of domestic abuse across different risk and needs groups
- To manage a complex workload, across multiple geographic regions, and effectively meet reporting deadlines and the needs of a wide range of stakeholders.
- A commitment to anti-discriminatory practice and an approach that centres survivors.
About Respect
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly.
Closing date: 6th June 2025, 23:59
Interviews to take place: 17th and 19th June 2025. These will be held virtually via Teams
The client requests no contact from agencies or media sales.
Contract: Permanent
Hours: Part time – 18.5 hours per week
Salary: £25,000 per annum (pro rata £12,500)
Remote: This role is homebased with occasional travel for staff residentials and other events.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
We are looking for someone who thrives on following set processes and being organised, with exceptional attention to detail. Accuracy and a drive for perfection are essential qualities for anyone undertaking this role.
The Assessment and Data Administrator role is responsible for assisting with online assessment systems to ensure that full compliance of awarding organisations requirements are adhered to. Additionally, this individual will be the first point of call within the team for candidate or customer queries around our operational processes.
We are looking for a positive, self-starter with strong organisational skills, who is confident with managing multiple tasks, and priorities and is able to provide an efficient support. The ideal candidate will be able to work well in a team and also work of their own initiative, confidently communicate with stakeholders at varying levels of seniority and display judgement, integrity and trustworthiness as you will be privy to learner information.
To be considered for this role, the successful candidate must have previous experience of working with IT and online learning platforms and be confident in managing the breadth of tasks within this function.
Key responsibilities for this role will include:
- Registration of learners across awarding organisation(s) for all courses.
- Maintenance of learner records with the awarding organisation(s).
- Supporting lead IQA in preparation for external quality assurance visits.
- Management of and claiming of completed certificates and their distribution to learners across all courses.
- Maintaining accurate records of learner data for reporting and planning purposes.
- Supporting the Academy team by providing data on learner number, course breakdown and completion rates.
- Handle incoming enquiries relating to Academy operational processes.
- Create effective interactions with customers across various platforms.
- Collaborate with cross-functional teams to escalate and resolve complex customer queries, fostering a seamless customer journey.
- Managing customer queries and assigned inbox.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Ensure the NYA follows best safeguarding best practice.
- Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
- Develop and maintain an understanding of NYA internal processes and the wider Youth Work qualification landscape.
- Effectively troubleshoot and answer customer queries, seeking appropriate solutions and liaising with other departments to ensure customer support is delivered to the highest standard.
- Maintain in-depth knowledge of NYA Academy products and services.
- Contribute to the development and improvement of the customer service knowledge base, ensuring relevant and up-to-date information is available.
- Provide support to the Academy Team and wider NYA as appropriate
- Provide effective call handling day-to-day.
- Any other duties that may reasonably be required of the role.
Please refer to our Candidate Pack for more information on the role and the requirements.
Why Work for NYA?
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
To apply, please submit the following via our online application platform by 11:59pm on Sunday 29th June 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-221 931
Background
People and communities around the world have the solutions to social injustice, authoritarianism, and the climate crisis. But repressive governments, corrupt corporations, and armed groups use violence and oppression to try and silence them.
By building resistance and resilience among those challenging unaccountable power, Open Briefing supports a shared vision for a world where communities and ecosystems can thrive.
As a mission-driven nonprofit, we join forces with grassroots activists, community groups, and social movements at risk. Working together, we strengthen their physical safety, digital resilience, and collective wellbeing. As a social impact consultancy, we help leading nonprofits and foundations navigate risk and support the people and partnerships that make change possible.
This dual approach allows us to work at every level of civil society, from the grassroots to the global.
We have scaled to meet a 66% surge in demand for our support over the past two years, with our international team now responding to 11 new cases every week. Last year, we:
- Answered 575 calls for assistance across 100 countries.
- Delivered over 6,000 hours of mentoring and accompaniment.
- Trained over 1,000 activists in 112 holistic security workshops.
Across all our work, the same approach guides us. We come with questions, not just answers. We listen to the knowledge and experiences of the people we support before sharing our own. Then we act, together.
We are expanding our diverse, inspired, and purpose-driven team. Will you join us as our new director of digital and information security?
Role description
As our director of digital and information security, you will lead our digital risk and resilience team and programme in order to help build resistance and resilience among the people and movements challenging unaccountable power.
Your focus in this senior role at this crucial time will be on leadership, strategy, growth, and culture, with specific responsibility for our digital risk and resilience programme, internal information security, and tech transformation. Your responsibilities will include:
Lead our digital risk and resilience programme
- Manage the design and delivery of our digital and information security support, including:
- Coordinate the digital security mentoring, accompaniment, and capacity sharing we deliver to at-risk activists and low-resource civil society organisations referred through our rapid response mechanism.
- Oversee the professional information security consultancy and advisory services we provide to high-profile nonprofit and foundation clients.
- Develop our holistic security approach and ensure the smooth delivery of holistic security projects as part of our cross-programme leadership group.
- Lead a team of digital and information security professionals and technologists, including:
- Build and maintain an effective team, and recruit, onboard, and mentor new consultants as required to meet increased demand or to fill gaps.
- Inspire, motivate, and line manage team members and foster a team culture that ensures psychological safety and reflects our values.
- Quality assure and provide expert input into the work of consultants in the team as appropriate.
- Drive our evolution in this risk domain from a service-focussed workstream to an impact-driven programme, including:
- Build strategic relationships with hubs, hotlines, networks, and other key nodes in the protection ecosystem, particularly across the global majority.
- Produce tools, guides, and trainings on key digital and information security issues of concern to activists and organisations at risk.
- Raise Open Briefing’s profile in the digital rights and tech communities by representing the organisation externally, including at conferences and events and within relevant civil society networks.
Champion our own digital and information security
- Maintain an up-to-date registry of our valuable and sensitive information assets and the technical and organisational measures in place to protect them.
- Define, prioritise, and implement additional technical and organisational measures to better protect each of our valuable and sensitive information assets.
- Continuously improve the digital hygiene of our team members and the security of our devices, accounts, communications, and website by introducing additional general measures, including device management and regular digital security training.
- Coordinate our response to any data breach or security incident involving our information assets, devices, accounts, communications, or website.
Drive tech transformation in our organisation
- Act as a catalyst for change and drive tech transformation as a strategic enabler of our growth and scale.
- Map current systems and workflows to identify gaps, reduce complexity, and deliver improvements that strengthen security and ease staff burden.
- Lead the specification, procurement, and implementation of new tools – including secure case management, communication, and collaboration systems – and oversee change management and training to ensure successful adoption across our team.
- Establish a clear and responsive process for handling team requests for IT and digital security support, ensuring timely assistance and continuous improvement.
Shape our organisational strategy and culture
- Play an active role in strategic decision making, organisation development, and delivering our three-year strategy as a key part of our senior leadership team.
- Support our CEO and development director to cultivate new and existing funding partnerships, including for our digital risk and resilience programme.
- Model our organisation’s values and culture by using inclusive language, acting with empathy and compassion, and demonstrating a solutions-focussed and growth mindset in your interactions with all our internal and external stakeholders.
Advance your own growth and development
- Engage in our programme of training and coaching in order to grow as a leader.
- Remain up to date with key developments in digital and information security and relevant technology, such as data protection regulations, digital rights, internet freedom, and new surveillance and censorship technologies.
You will be supported in your role by a digital risk and resilience coordinator and a team of highly-motivated consultants, other members of the senior leadership team, our office manager, and a CEO who models servant leadership. You will also have detailed handover notes and access to our extensive internal knowledge base and up-to-date project management system.
To help you grow as a leader, we will co-design your quarterly objectives, regularly review your priorities and progress, and provide an annual 360 performance and growth review. All team members also have access to unlimited professional coaching and other learning and development opportunities.
Person specification
Essential
- You will be an experienced and empathetic leader or manager who values collaboration and teamwork.
- You will have a proven track record in digital and information security roles.
- You will have considerable digital and information security expertise and be able to communicate and apply that knowledge clearly, concisely, and effectively.
- You will have experience working with nonprofits and foundations and/or grassroots movements, organisations, and activists.
- You will have experience working in professional consultancy and advisory roles.
- You will be sensitive to the progressive and rights-based missions and diverse profiles of our clients and other stakeholders.
- You will have excellent written and spoken English.
- You will be based in a country with a time zone that is UTC +/- 3 hours or able to accommodate our core working hours.
Desirable
- You may have a strong understanding of the physical security and psychosocial aspects of holistic security and how they interact with digital risk and resilience.
- You may have proficiency in additional languages.
Terms and conditions
We are a global, remote-first, and digital nomad-friendly organisation. This is a home-working role with some potential for occasional international travel.
We are looking for someone who wants to become part of our close-knit team and develop a long-term working relationship with us and our stakeholders. You will be properly onboarded and continually supported by empowering managers and highly-experienced colleagues. Your line manager will be our CEO, Chris Abbott.
This is a full-time employed role. We will offer you a remuneration package made up of fair pay, sector-leading benefits, and progressive leave policies, including:
- Salary of £72,400 per annum.
- 7% employer pension contribution (UK).
- Family private medical insurance.
- Employee Assistance Programme, including welfare counselling.
- Unlimited professional coaching.
- Enhanced annual leave of 25 days plus local public holidays.
- Additional leave days for annual closedown.
- Enhanced sick pay.
- Flexible working, including flexitime and remote and home working.
- Access to local coworking spaces.
- Support for climate action:
- Personal carbon emissions offsetting.
- Up to two additional leave days for sustainable travel.
- Up to two additional leave days for climate activism.
- Apple MacBook Pro and peripherals.
In order to ensure that we comply with local laws and regulations, Open Briefing staff based outside the United Kingdom will be contracted locally through an employer of record (EOR). Wherever possible, we apply the same terms and conditions of employment to all staff, whether employed directly or through an EOR. Where there are differences due to local laws and regulations, we will apply the better of the provisions set out above or the local statutory requirements.
How to apply
To apply, please submit your CV and cover letter (no more than two pages each) using the secure form.
You will be asked three screening questions in the form as part of your application:
- What excites you about Open Briefing and this role?
- In this role, you’ll support civic actors facing complex threats from state, corporate, or criminal adversaries. These actors often have limited resources, knowledge, or experience to identify or respond to such risks. What do you see as the key factors when designing effective digital and information security strategies in this context? If possible, please share an example of a role or project in which you tackled similar challenges
- Our team is diverse in language, culture, location, working style, and employment model. Many of our consultants work with us part-time, alongside other clients, and are embedded in a wider ecosystem. Your role will be to support their growth, match them to the right work, and integrate their efforts across a broader, cross-functional team. What challenges would you anticipate in leading such a diverse, distributed team? Please share an example of a role in which you managed similar challenges – ideally within a global civil society or service-oriented organisation.
Please note the following dates:
- Closing date: 20 June 2025 (16:00 UTC)
- First round interviews: 30 June and 1 July 2025
- Second round interviews: 3 and 4 July 2025
- Desired start date: 1 August 2025 or as soon as possible thereafter
Please let us know in your cover letter if any of these dates are problematic and we will try to accommodate. Given the nature of our work, the successful applicant will need to complete a reasonable vetting process before being appointed.
The client requests no contact from agencies or media sales.