Domestic abuse jobs

We're looking for a kind, empathetic and resilient Female Refugee Support Worker to join our Homelessness and Complex needs Service in Tower Hamlets.

£11,200.00 per annum, working 16 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Are you looking for a rewarding role working with families who have fled domestic and sexual abuse? We are looking for friendly and diligent individuals to join our refuge team.

We work with a trauma-informed, survivor led framework with intersectional feminism at the core.
The Tower Hamlets Domestic Abuse Service provides emergency accommodation to women and children fleeing domestic and sexual violence. As a refuge support worker you will provide emotional and practical support, such as legal options, housing, benefits and signposting.
You will risk assess and develop safety and support plans with survivors at the centre.
The role is 16 hours per week

Due to the Client and the nature of this role, this position is for Women only.

This is a fixed term contract until May 2026 with possibility of extension

What you'll do:
* Manage customer referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork
* Building supportive, trusting relationships with customers and creating a positive atmosphere.
* Oversee On Track implementation from an operational perspective during the initial upload of cases to ensure that any issues are highlighted to management.
* Conducting regular Keyword sessions with each survivor.
* Working proactively with other members of the team to handle the service caseload and administrative responsibilities

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Knowledge of the impact of domestic and sexual abuse on women and children
* Exudes a warm friendly presence and open behaviour
* Experience conducting risk assessments and safety plans
* Ability to keep on top of casework admin and prioritise tasks.
* Works within an anti-discriminatory and intersectional feminist framework

What you'll bring:
Essential:
* Experience working with survivors of domestic abuse
* Understanding of the impact of domestic abuse on survivors and their children
* A trauma-informed approach to support
* Experience conducting risk assessments and producing person-centred safety and support plans

Desirable:
* Experience of working in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We're looking for a kind, empathetic and resilient Refugee Children's Worker to join our Homelessness and Complex needs Service in Tower Hamlets.

£14,000.00 per annum, working 20 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Are you looking for a rewarding role working with families who have fled domestic abuse? We are looking for friendly and diligent individuals to join our refuge team.

This is a fixed term contract until May 2026 with possibility of extension

What you'll do:
* To ensure that the needs of children and young people in the refuge are assessed as part of admission and the duration of their stay
* To plan and implement a programme of therapeutic and recreational activities for children and young people living both at the refuge and in the community, as well as play-work and activity trips
* To provide individual, age-appropriate key working sessions for children of all ages. With a focus on safeguarding, including risk and safety planning, emotional & physical health & wellbeing, education and social & family networks
* To encourage and support mothers to build loving and consistent relationships with their children

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self-development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'

What you'll bring:
Essential:
* A recognised qualification in childcare such as NVQ level 3, NNEB/DCE,
* Experience of working with children of all ages
* Experience of working with children who've experienced domestic abuse
* Ability to communicate effectively with children of different ages and backgrounds, and help them communicate their experiences
* Experience of planning, facilitating, evaluating and recording group play
* Experience of writing Reports
* Ability to work flexibly around working hours

Desirable:
* Experience of working with children in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

We are looking for a new Independent Sexual Violence Advisor to join our team in providing advocacy and support to survivors of rape/sexual violence and sexual abuse.The ISVA will be based in our central Reading office, with the option of hybrid working. ISVAs will need to travel within Thames Valley to meet clients as required.

Main Purpose of the Role:

To provide advocacy and support to survivors of sexual violence.  The ISVA will support adults who have reported or are wishing to report this crime navigate the criminal justice system. The ISVA will work closely with the Police Service, Sexual Assault Referral Centre, CPS, and other relevant organisations. 

ISVA Main Duties

· Provide advice, guidance and information to adults who have experienced rape and sexual abuse.

· Support service users that have been referred to Trust House Reading.

· Support clients in making informed choices about their future options.

· Explain relevant criminal, legal and civil remedies and housing options to clients as required.

· Assess the risk and support needs of clients.

· Develop individual support plans to address risks /support needs of clients.

· Ensure that clients are aware of the services to which they are entitled and advocate for them to help them access services.

· Understand the legal framework relating to the protection of children and vulnerable adults including the policy and procedures in relation to safeguarding children and vulnerable adults.

· Support ISVA clients through the criminal justice system, explaining the procedures and their role and rights within that system, referring to Victim Support or the Witness Care Service as appropriate.

· Support the service user in making a witness statement and attending court.

· Keep the service user informed about case progress on behalf of the police in line with the requirements of the Service Code of Practice.

· Participate in case conferences with the police, CPS and prosecuting barrister.

· Assist clients accessing special measures.

· Liaise with the police, CPS and other service providers on behalf of the service user.

· Provide information and support in relation to Criminal Injuries Compensation.

· Help clients to develop their own support network.

· Refer on and arrange meetings with other agencies/services as necessary, for instance, sexual health services, mental health, drug and alcohol, counselling, housing etc.

· Actively and positively engage with other voluntary sector agencies, including sexual violence specialist agencies e.g. domestic violence service outreach, IDVA and refuge providers.

· Maintain and update records of all cases including initial referral, risk assessment, subsequent risk assessment, care and safety plans, and action taken.

· To understand and assess other support needs of clients, for example translation or interpretation needs and be fully aware of available resources.

· Where an assault is related to domestic violence and the client is assessed as high risk, refer on to Multi Agency Risk Assessment Conference (MARAC) following locally agreed protocols (including working proactively with the Independent Domestic Violence Advisor Service), attend and participate in meetings and follow-up on actions agreed in MARAC.

· Contribute to the development of policies, protocols, guidelines, strategies within practice area if necessary.

· Collate areas of service gap and service inadequacy to feed back to the commissioner and the relevant strategic groups.

· Note and feed back to the commissioner and the relevant strategic groups or other appropriate body any consistent difficulties clients are having accessing services.

ISVA Person Specification

Essential:

· Educated to A-level standard.

· Experience of working with vulnerable clients.

· Knowledge of the impact of rape/sexual violence and sexual abuse on service.

· Knowledge of the criminal justice system for survivors of rape and sexual abuse.

· Understanding of the principles of risk assessment and safety planning.

· Pro-active.

· Empathic, with a non-judgmental approach.

· A good listener.

· Strong crisis management skills.

· Understanding of the process of seeking help and barriers to seeking help.

· Good written and verbal communication skills.

· Ability to work on own without close supervision.

· Ability to manage caseload and work priorities.

· Ability to share sensitive information, adhering to protocols.

· Understanding of child protection and safeguarding issues and legal responsibilities.

· Willingness to undertake regular training.

· Willingness and ability to work with clients of all genders.

· Commitment to continued professional development.

· Knowledge of and commitment to diversity issues.

· Ability to work safely and within boundaries.

· Completed accredited ISVA training course (or equivalent) or willingness to complete the training.

· Willingness and ability to travel across the Thames Valley when necessary.

· Computer literate: word-processing, emailing, data collection/spreadsheets.

· Ability and willingness to work in partnership and as part of a team.

Desirable:

· Professional qualification in social work or related field.

· Current full driving license and own vehicle.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Hackney.

Sounds great, what will I be doing?

The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.

Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.

It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.

In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.

When will I be working

This is a part time role of 19.5 hours per week, you will be working between Monday and Friday and between the hours of 9am and 5.20pm

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Worker to play a pivotal role in our Domestic Abuse Service in Hackney.

Sounds great, what will I be doing?

The role focuses on building positive and supportive relationships with women and their children, empowering them to work towards their goals through a strengths-based approach. This includes creating, implementing, and reviewing personalised support plans in collaboration with service users and external agencies, while also advocating on their behalf when needed. Key responsibilities involve assisting mothers with parenting skills, signposting them to appropriate services, and offering targeted support to families facing issues such as domestic abuse. Ensuring the safeguarding of children and maintaining confidentiality at all times are central to the role, alongside working within relevant policies and procedures.

Additionally, the position emphasises the importance of children's development and wellbeing by providing educational, recreational, and interactive play opportunities both during term time and holidays. Service users and children are encouraged to actively participate in shaping projects through consultations, feedback, and creative engagement. The role also involves promoting community involvement by networking, fundraising, and collaborating with statutory and voluntary organisations. Ultimately, the work contributes towards the five key outcome areas: being healthy, staying safe, enjoying and achieving, making a positive contribution, and achieving economic wellbeing.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

This role is restricted to female applicants under Schedule 9 (1a) of the Equality Act 2010 due to the nature of the work.

It requires someone who can bring optimism, resilience, and a non-judgemental, anti-discriminatory approach when supporting women and children. A calm manner, empathy, and compassion are essential, particularly when working with service users who have experienced trauma or domestic abuse. The role demands the ability to engage directly with families in a supportive, constructive way, while maintaining professionalism and confidentiality at all times.

In addition, the post holder must be skilled in partnership working with statutory, voluntary, and community agencies to achieve the best possible outcomes for families. Strong problem-solving abilities, accuracy in processing and sharing sensitive information, and a clear understanding of safeguarding responsibilities are vital. The role also requires flexibility to travel between service premises and to accompany clients when necessary. Success in this position relies on being able to manage responsibilities effectively within a structured and often pressured environment, while always keeping the wellbeing and empowerment of families at the centre of practice.

When will I be working

This is a part time role of 19.5 hours per week, you will be working between Monday and Friday and between the hours of 9am and 5.20pm

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We're looking for a kind, empathetic and resilient female Refuge Children's Worker to join our Homelessness and Complex needs Service in Tower Hamlets.

£14,000.00 per annum, working 20 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Are you looking for a rewarding role working with families who have fled domestic abuse? We are looking for friendly and diligent individuals to join our refuge team.

This is a fixed term contract until May 2026 with possibility of extension

What you'll do:
* To ensure that the needs of children and young people in the refuge are assessed as part of admission and the duration of their stay
* To plan and implement a programme of therapeutic and recreational activities for children and young people living both at the refuge and in the community, as well as play-work and activity trips
* To provide individual, age-appropriate key working sessions for children of all ages. With a focus on safeguarding, including risk and safety planning, emotional & physical health & wellbeing, education and social & family networks
* To encourage and support mothers to build loving and consistent relationships with their children

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self-development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments Mission & Values 'Working with people to make choices, achieve goals and take control of their live through high quality care, support and housing'

What you'll bring:
Essential:
* A recognised qualification in childcare such as NVQ level 3, NNEB/DCE,
* Experience of working with children of all ages
* Experience of working with children who've experienced domestic abuse
* Ability to communicate effectively with children of different ages and backgrounds, and help them communicate their experiences
* Experience of planning, facilitating, evaluating and recording group play
* Experience of writing Reports
* Ability to work flexibly around working hours

Desirable:
* Experience of working with children in a residential setting
* Experience of delivering domestic abuse recovery programmes
* Experience of coproducing delivery outcomes and gathering evidence in accordance with them

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Womankind is an establishedmental health charity run by women for women. We help hundreds of women every year to improve their mental health and wellbeing so they can experience a better quality of life.

The Clinical Lead will join Womankind’s staff team based in central Bristol. With support from the Senior Psychotherapist, the postholder will be responsible for

• The day-to-day management and delivery of Womankind’s clinical services, including one-to-one counselling and group psychotherapy. They will ensure services are efficient, high-quality, and in line with best practice.
• They will lead on clinical governance, uphold the British Association for Counselling and Psychotherapy (BACP) ethical framework, and oversee monitoring and evaluation processes.
• As part of the senior leadership team, the Clinical lead will contribute to service development and strategic planning, supervise clinical and non-clinical staff, and act as a Designated Safeguarding Lead.
• The Clinical Lead will also maintain a small caseload, providing trauma-focused counselling to women experiencing mental health issues, including survivors of sexual and domestic violence and abuse.
• Benefits include- employer pension scheme, flexible working, Cycle to Work scheme.

Salary: 
£29,580 FTE per annum rising to £30,090 per annum after successfully completing six-month probation period
Location: 
Contractually based in our Hwb in Pontypool  or Newport - To assist in the management of Cyfannol Support Services across Torfaen and Newport
Contract Type:
Permanent
Agile – working where and when required, to do the job most effectively
Hours & working Pattern:

•35 hours per week (full time)
•Generally, Monday to Friday with occasional evening and weekend work
•Flexible start and finish times that incorporate the hours of 9.30am to 4.30pm and a minimum of 30 minutes unpaid break during shift
•All team members must work flexibly on occasions to meet the needs of the Charity and the people we support
Accountable to: Support Services Manager
Accountable for: Team Leaders and Support Workers
Purpose of the post: To assist in the management of service delivery of specialist, trauma-informed support to adults and children who have experienced domestic or sexual abuse, harm and violence
Specific responsibilities:
1.To assist the Support Service Manager in managing the delivery of specialist, trauma-informed support to adults and children living in refuge, recognising the impact of domestic or sexual abuse, harm or violence, and responding with empathy, respect, and consistency.
2.Contribute to a refuge environment that is compassionate, equitable, and grounded in integrity -where every individual feels safe, heard, and supported.
3.Manage Safeguarding across the service, complying with internal and external policy and legislation, authorise adult and child referrals maintaining a trauma-informed, non-judgemental stance that prioritises dignity and safety
4.Provide line management to Team Leaders and Support Workers in line with Cyfannol’s policies and values, leading recruitment, induction, supervision, training, and development in an inclusive and engaging way.
5.Key Contributor alongside Service Manager in risk compliance, supporting team members to regularly assess and positively managing risk in an inclusive and enabling way.
6.Manage the delegated aspects of budgetary responsibility including some purchasing, work closely with the Finance department.
7.Attend Multi Agency Risk Assessment Conference (MARAC), core group and other similar meetings.
8.Provide support team with case management and direction, providing direct support for emergency/ crisis situations, complex cases, team member absence, when more than one worker are required.
9.Review complex or serious concerns or breaches that are impacting maintenance of licence/ contracts and escalate to Service Manager when appropriate
10.Grow your service team’s understanding, skills and confidence in providing support through informed choice where individuals design their own meaningful support outcomes
11.Manage data compliance and oversee regular service internal audits of service and case work, provide improvement plans where appropriate.
12.Fulfil reporting obligations to funders that are delegated by the Project Manager/ Coordinator which includes aspects of funding schedules, rendering of services and Commissioning audits
13.Complete delegated requirements for regular external data collection and reporting including National Quality Standards and Welsh Women's Aid.
14.Lead regular Service team meetings to support communication, reflection and service development
15. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
16. Contribute (through working closely with the Facilities Coordinator) to ensuring a safe compliant and quality environment across Hwbs and services
17. Encourage and support adults and children to have a voice within Cyfannol and the wider sector
18. Contribute to internal development projects as part of an organisational continuous improvement.
19. Work collaboratively with other Support Service Coordinators to ensure refuge, community and initial contact referral paths are easily accessible are clear and concise, and to continue to promote a whole team approach.
General responsibilities:

1.Actively contribute to the achievement of Cyfannol Women’s Aid’s Mission, Vision, Aims, Goals and Objectives ensuring your work reflects our commitment to trauma informed practice.
2.Demonstrate and positively promote Cyfannol’s core values of compassion, integrity, and equity in all aspects of your role.
3.Proactively promote equality of opportunity, challenging and addressing discriminatory practices wherever they arise.
4.Represent Cyfannol Women’s Aid professionally at external meetings, public events, conferences, and similar forums, safeguarding and enhancing the organisation’s reputation.
5.Participate fully in team meetings, management supervision, clinical supervision and relevant training to support continuous learning and development.
6.Work in accordance with Cyfannol’s policies and procedures, ensuring safe, ethical, legally compliant and consistent practice.
7.Contribute to Cyfannol’s environmental goals by participating in carbon-reducing initiatives, including the organisation’s pledge campaign
Undertake any other reasonable duties required to support the effective delivery of support services and the wider aims of the organisation

It may be necessary, following consultation, to amend the job description in light of experience and changing circumstances.  

This role requires frequent travel for business purposes. A current valid driving licence, access to a car and insurance covering business use

Closing Date:4th February 2026

We operate a rolling recruitment process and may interview suitable candidates as applications are received. We reserve the right to close this vacancy once the position has been filled.

Due to the nature of these roles, they are only open to female applicants (Exempt under the Equality Act 2010, pursuant to Schedule 9, Part 1).  A disclosure obtained through the Disclosure and Barring Service is requireed for all posts. 

Cyfannol is an organisation with equality, diversity and inclusion at its heart. We welcome applications from all areas of the community. However, we particularly encourage applications from members of our BAME community as well as individuals with disabilities who are currently under-represented within our workforce.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Community Key Worker

Salary: £23,000 - £27,000

Location: Hertfordshire

Contract: Fixed Term until 31st March 2027

Hours p/w: 35 Hours per week

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability?

In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs.

About You:

To be successful as the Community Key Worker you will need the below experience and skills.

You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the Hampshire area.

How to apply:

Please apply with a copy of your CV and a cover letter through our careers site.

• Closing date: 8th February 2026
• Interviews will take place on a rolling basis.

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please email our talent team and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Operations Contracts Lead

Salary: £38,000 - £48,000

Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Essex, Hertfordshire and Bedfordshire. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.

You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You:

To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:

A thorough understanding of and knowledge of the issues relating to women in the criminal justice system

• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding

• A good knowledge and understanding of organisational systems and frameworks, line management and project management

• Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level

• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.

• Experience of developing relationships with funders/commissioners and achieving required outcomes

• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact

• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach

• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking

• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Wednesday 4th February 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• One-week paid carers’ s leave

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

ASSIST Trauma Care is one of the leading UK providers of therapy for the psychological effects of trauma and, in particular, Post-traumatic Stress Disorder. We are seeking a Specialist Children’s Trauma Therapist to work throughout Northants/Rugby.

You would be required to deliver trauma-focused CBT to children affected by trauma. 

You must be experienced in working with children, delivering CBT techniques, and have a minimum of post-diploma experience in working with psychological trauma.

Job description

Stella Maris is the official maritime charity of the Catholic Church.  We are looking for a Regional Port Chaplain for Immingham and the South Humber Ports to support seafarers, fishers and their families.

In this unique and rewarding role, you'll be the welcoming face of Stella Maris in your region, visiting ships, listening to crew members, and offering practical, pastoral and spiritual support to anyone in need, regardless of faith or background.

About the role

No two days are the same.  You might spend the morning visiting ships and listening to crew members' stories, help someone contact their family back home, support a seafarer in crisis, or offer a quiet moment of prayer on deck.

You'll also recruit and support a team of volunteers, work closely with other maritime charities and local partners, and build strong relationships with parishes, dioceses, and port authorities.  You'll be part of a nationwide network of Stella Maris chaplains, supported through regular meetings, retreats and professional development opportunities.

Key responsibilities

• Visit ships regularly to meet seafarers and fishers, responding to their pastoral, practical and spiritual needs.
• Provide practical help such as transport, communication access, and emergency or crisis support.
• Offer spiritual care to Catholic seafarers and facilitate the religious needs of those from other faiths.
• Recruit, train and support Stella Maris volunteers.
• Work collaboratively with other maritime charities.
• Maintain strong relationships with local parishes, the Diocese of Nottingham, and port stakeholders such as the Harbour Master, shipping agents and welfare committees.
• Support local fundraising and awareness initiatives alongside the charity's national team.

About you

You'll be someone who takes joy in helping others.  You don't need maritime experiences, what matters most is your empathy and ability to offer pastoral support in practical ways.

You may come from a background in chaplaincy, parish ministry, community work or social care.  You'll share our commitment to upholding the dignity of every seafarer and fisher.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for Senior Operations Contracts Lead - Criminal Justice Services (Caversham, Portsmouth and Kent)

Salary: £38,000 - £48,000

Location: Based across multiple locations with the flexibility to work from home up to two days each week. The key locations for this role are Caversham, Portsmouth and Kent. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.

Hours: 35 hours per week

Contract: Permanent

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.

You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.

About You:

To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:

A thorough understanding of and knowledge of the issues relating to women in the criminal justice system

• A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding

• A good knowledge and understanding of organisational systems and frameworks, line management and project management

• Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level

• Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.

• Experience of developing relationships with funders/commissioners and achieving required outcomes

• Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact

• Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach

• Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking

• Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Wednesday 4th February 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• One-week paid carers’ s leave

• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Main purpose of job: To provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

Location: Hybrid: working from home, with regular attendance at CARA premises in Colchester and regular travel across mid and north Essex.

Preferred start date: ASAP (subject to enhanced DBS Check and satisfactory references)

Salary: £32,151 - £34,020 (pro rata).

Contract: This is a permanent contract.

Hours: 28 - 35 hours per week.  

Holiday: 25 days per year pro-rata, plus additional gift days at Christmas.

To apply: Please complete the application form, which can be downloaded from our website, explaining how your skills and experience relate to the person specification.

Application deadline: 9am, Monday 2nd February 2026.

Interviews:  Wednesday 11th February 2026.  

This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.

Job Description

Independent Sexual Violence Advisers (ISVAs) provide emotional and practical support and information to victims and survivors of sexual violence who have reported to the police, or are considering reporting to the police. 

The role of an ISVA is to support victims and survivors by:

·Ensuring their voice is heard.

·Helping them make the choices that feel right for them.

·Accompanying them to important appointments and to court.

·Supporting them with their next steps after the legal process is over, regardless of the outcome of the case.

If victims and survivors are considering reporting to the police, ISVAs can also help them by:

·Providing impartial information to enable them to make an informed decision.

·Offering an overview of police processes and what to expect if they do decide to report.

·Supporting them in their next steps.

CARA provides an ISVA service to adults, young people and children who have been victims of sexual violence from across mid and North Essex, and Uttlesford.

Most ISVA clients are referred to CARA through the Police or the Sexual Assault Referral Centre (SARC).  Clients can also refer themselves.

Duties and Responsibilities

For all clients

· To liaise with CARA’s Information and Referrals Coordinator and First Contact Navigators in supporting new referrals to the ISVA service.

· To undertake risk assessment and support needs analysis with clients.

· To develop individual service plans to address risks/support needs of clients. 

· To help clients access services to which they are entitled, e.g. through setting up fast-track referral systems to sexual health follow-up services, making referrals to mental health services, assisting with return to work/absence from work arrangements.

· To provide face-to-face and telephone support (non-therapeutic) to clients and their supporters where appropriate. 

· To help clients to develop their own support network.

· To explain criminal, legal and if relevant, civil remedies to clients.

· To provide information in relation to the Criminal Injuries Compensation Scheme.

· Where relevant and with client’s consent, to keep other agencies informed about important changes in client’s situation.

· To consider safeguarding issues and follow CARA’s safeguarding policy and procedures.

If a client reports to the Police

· To support the client throughout their time in the criminal justice system, explaining the procedures and their role and rights within it.

· Subject to local arrangements and their wishes, to support the client at every step; from the provision of their witness statement through to a trial.

· To liaise with the police and CPS on behalf of the client.  To keep them informed about the progress of their case on behalf of the police in line with the requirements of the Victims Code of Practice.

· To participate in case conferences with the police and CPS. 

· To understand and support the need for some clients to access special measures.

General

· To manage a caseload of around 50 clients (pro rata), including adults, young people and children.

· To travel to client meetings in a variety of settings, including outreach premises and clients’ homes.

· To maintain and monitor records, using a purpose-built online database.

· To follow procedures and protocols so that the safety of the client is kept central to any process.

· To note and feedback to other agencies any difficulties clients are having accessing their service.

· To contribute to the development of service policies, protocols, guidelines and strategies within areas of practice as necessary. 

· To develop and maintain effective communication systems with key partners including the police, CPS, HMCTS, social services, education, primary care trust (mental and sexual health), Victim Support, Witness Service, CAFCASS and voluntary sector organisations.

·To participate in team meetings, supervision, training and development. 

·To participate in co-location working within Colchester and Chelmsford police stations.

· To provide specialist advice to other workers and agencies, including participation in the delivery of training sessions.

· To have a clear understanding of the myths surrounding sexual violence, and the trauma and long-term mental health effects it creates, including self-harm, suicidal feelings and suicide attempts.

· To be aware of resources available regarding interpreters, signers etc.

· To attend regular team meetings and to work with colleagues to further the objectives of CARA.

· To adhere in full to all CARA’s organisational policies and procedures, including safeguarding.

· To report to the ISVA Manager, Head of Operations, CEO and Trustees as required, including the production of written reports.

· To be administratively self-servicing.

· To undertake any other related activities as required by the ISVA Manager, Head of Operations, CEO or Board of Trustees.

About CARA

CARA (Centre for Action on Rape and Abuse) works with victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs. 

CARA is a registered charity working with adults of all genders, young people and children from across mid and north Essex.  We have a head office in Colchester and outreach premises in Braintree, Chelmsford, Clacton-on-Sea, Great Dunmow and Harwich.  We also provide remote services.

CARA seeks to be an inclusive organisation that actively encourages, supports and values diversity amongst both our service-users and our workers.  We wish to create a culture in which discrimination, in all its forms, is recognised and addressed.

You can read more about CARA’s commitment to diversity and inclusion on our website.  We encourage and welcome applications from candidates from diverse backgrounds.

About Synergy East

CARA is part of Synergy East. We work closely with SERICC Rape and Sexual Abuse Specialist Service and Southend-on-Sea Rape Crisis (SOS Rape Crisis) to deliver the contract for the Office for the Police, Fire and Crime Commissioner for Essex for services for victims and survivors of sexual violence and child sexual abuse across Essex.

Help on Your Doorstep

Social Prescribing Link Worker (Part time)

Hours: 3 days a week - one day to be worked on a Friday

Salary: 17,908 (pro rata)

_______________________________________________________________

About Help on Your Doorstep

Help on Your Doorstep, is a pioneering charity working in the London Borough of Islington to improve the health and wellbeing of people and the communities that they live in. Through our Social Prescribing Service, ‘Connect’ outreach and referral service and Good Neighbour Schemes, we support people to thrive in healthier, happier and more connected communities.

At the heart of everything we do is a commitment to build trusted, relationship-based support with individuals and communities.  We work closely with partners who share our vision of tackling the social and health inequalities that affect people across Islington.

________________________________________________________________

About the role

Our Social Prescribing service supports patients referred by GP practices across Central Islington.  Working within a fast, paced, person-centred environment, Social Prescribing Link Workers support individuals to identify what matters most to them and connects with community services, activities and support that improves their well-being and addresses the wider determinants of health.

The service benefits from close collaboration with our Connect service and access to over 120 referral partners, offering a diverse range of opportunities to support residents’ health, wellbeing and independence.

___________________________________________________________________________

What You’ll Be Doing

As part of a dedicated team of four Social Prescribing Link Workers, seven Connect service colleagues and external partners working in primary care teams, you will:

· Work with patients referred by GP practices to provide personalised, strengths based support

· Build trusted relationships and support individuals to overcome, social, practical and emotional barriers

· Support people to access community-based services, activities and networks

· Manage a varied caseload, maintaining accurate and timely records

· Work collaboratively with GP practices, primary care teams, colleagues and external partners

___________________________________________________________________________

About You

· Passionate about creating a fairer society and reducing health inequalities

· Have excellent interpersonal and communication skills

· Have experience of providing person-centred or personalised support (paid or unpaid)

· Can work at pace and work across different data-systems and maintain accurate records

· Can manage a caseload in an organised and methodical way

· Are comfortable balancing face to face work with administrative responsibilities

___________________________________________________________________________

For a full job description, person specification and details on how to apply, please go to our website 

___________________________________________________________________________

Our Team

You will be part of a supportive and collaborative team of 4 Social Prescribing Link Workers and 7 Connect Service colleagues, GP practices and external partners across Islington.  We value teamwork, reflective practice, and learning from one another to continually improve outcomes for residents.

___________________________________________________________________________

The deadline for completed applications is 9.00am on February 23rd 2026. In person interviews will be held on March 5th 2026.