Domestic abuse jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EQUISS Caseworker
Reports to: Head of Advocacy and Safeguarding
Purpose of the Role
EQUISS is an independent organisation working to strengthen safeguarding, welfare and accountability across the equestrian sector.
Across the equestrian world - from riding schools and training yards to competitions and affiliated clubs - concerns about abuse, misconduct and unsafe practices have too often been difficult to raise, navigate or resolve. EQUISS has been established to help change that: ensuring individuals affected by harm are heard, supported and able to access clear and safe pathways for raising concerns.
This role represents the first advocacy caseworker position within EQUISS, playing a central part in establishing a new, independent support service for the equestrian sector.
The Caseworker will provide trauma-informed advocacy, guidance and practical support to individuals experiencing abuse, harm or misconduct within equestrian environments. The role will help individuals understand their options, access appropriate support and navigate reporting processes within sport and, where appropriate, statutory systems.
Working closely with the Head of Advocacy and Safeguarding, the Caseworker will help deliver EQUISS’s advocacy service and support line, ensuring individuals receive safe, informed and survivor-centred support.
As one of the early roles within a developing organisation, the Caseworker will also contribute insight from frontline casework to help EQUISS identify patterns, risks and systemic safeguarding challenges within the equestrian world, supporting the organisation’s wider mission to drive meaningful reform.
Key Responsibilities
Advocacy and Support
- Provide empathetic, trauma-informed support to individuals seeking guidance relating to abuse, misconduct or safeguarding concerns within equestrian environments
- Act as a single point of contact (SPOC) for individuals engaging with the criminal justice system, helping them understand processes, maintain communication with relevant agencies and access appropriate support throughout the process
- Listen to and respond to disclosures in a sensitive, survivor-centred manner while always maintaining professional boundaries, and ensuring clients understand the remit of the service
- Help individuals understand their rights, options and available pathways for raising concerns
- Support individuals to make informed decisions about next steps, while respecting their autonomy and choices
- Where appropriate, accompany and support individuals at face-to-face meetings, including meetings with organisations, safeguarding professionals or governing bodies, and provide advocacy support during interactions with police or court processes
- Maintain appropriate and supportive contact with individuals seeking assistance, ensuring clear communication and follow-up where appropriate
Case Management
- Manage a caseload of advocacy enquiries and support requests under the supervision of the Head of Advocacy and Safeguarding
- Conduct structured needs and risk assessments to understand the circumstances and support needs of individuals contacting EQUISS
- Maintain clear, accurate and confidential case records in line with organisational policies and data protection requirements
- Ensure individuals are appropriately signposted or referred to specialist services such as counselling, legal advice, advocacy organisations or statutory services where required
Safeguarding
- Identify safeguarding concerns involving children, young people or adults at risk and respond in line with EQUISS safeguarding procedures.
- Escalate safeguarding concerns to the Head of Advocacy and Safeguarding where appropriate, seeking guidance on complex or high-risk situations while maintaining confidence in managing routine casework independently
- Support the safe handling and documentation of safeguarding concerns, including gathering relevant information and assisting with referrals where appropriate.
- Maintain clear and confidential records of safeguarding decisions and actions taken
Partnership and Liaison
- Work collaboratively with relevant organisations and professionals where appropriate, including safeguarding leads within equestrian sport, statutory agencies and specialist support services
- Support individuals in navigating organisational processes where concerns relate to equestrian environments
- Help build constructive relationships with relevant safeguarding and welfare partners
Learning and Insight
- Contribute insight from casework to help EQUISS identify patterns, risks and systemic safeguarding issues within the equestrian world
- Contribute insight from casework and engagement with individuals to help inform EQUISS communications, campaigns and sector awareness work, supporting the organisation in highlighting safeguarding issues within the equestrian sector
- Support the development of organisational learning by sharing themes and insights emerging from advocacy work
- Assist the Head of Advocacy and Safeguarding in identifying areas where sector guidance or safeguarding training may be beneficial
Person Specification
Qualifications
Essential
- Safeguarding training at Level 3, or willingness to undertake Level 3 safeguarding training within the first six months of appointment
Desirable
- ISVA, IDVA or CHISVA qualification, or equivalent advocacy training.
- Additional training in trauma-informed practice, safeguarding or victim-survivor support
Where candidates do not yet hold an ISVA, IDVA or CHISVA qualification, EQUISS will support the successful candidate to undertake relevant advocacy or safeguarding training as part of their professional development.
Essential Experience
- Experience supporting individuals affected by abuse, safeguarding concerns or trauma within a professional setting
- Experience providing advocacy, casework or support within safeguarding, welfare, social care sport or related sectors
- Experience working with sensitive and confidential information
- Understanding of trauma-informed and survivor-centred practice
Knowledge
- Understanding of safeguarding principles relating to children, young people and adults at risk
- Awareness of barriers individuals may face when reporting abuse or misconduct
- Understanding of professional boundaries and safe information sharing
Skills
- Excellent listening and communication skills
- Ability to engage sensitively with individuals discussing difficult experiences
- Ability to assess needs, prioritise actions and manage casework effectively
- Strong organisational and record-keeping skills
- Ability to work independently while contributing to a collaborative team environment
Additional Information
- The role may involve occasional travel to provide in-person advocacy support, including attending meetings with organisations or statutory agencies, and accompanying individuals to police stations, court hearings or other relevant appointments where appropriate
- Some evening or weekend availability may occasionally be required
- The role requires an enhanced DBS check
- The postholder will participate in regular supervision and reflective practice
- The postholder must demonstrate a commitment to EQUISS’ values of safety, respect, integrity and inclusion
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to Head of Advocacy & Safeguarding
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.
This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.
If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.
Key Responsibilities:
In this role you will:
- Manage and monitor service performance against KPIs and business plans.
- Lead and support your team through effective recruitment, training, and performance management.
- Build and maintain strong relationships with key external partners and stakeholders.
- Analyse data and produce reports to inform service improvements.
- Support strategic projects and represent Victim Support externally as required.
This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.
About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.
Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.
Key skills and knowledge required for the role are:
- Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
- Strong safeguarding knowledge and practice.
- Ability to analyse data and produce clear, evidence-based reports.
- Awareness of the impact of crimes on children and young people.
- Experience working directly with children and young people.
- In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
This is a senior leadership role and a key early appointment within EQUISS.
As Head of Advocacy and Safeguarding, you will lead the development of our advocacy and safeguarding work, shaping how EQUISS supports individuals navigating abuse, misconduct and safeguarding concerns across the equestrian sector.
You will establish and oversee the organisation’s advocacy service and support line, including recruiting and managing advocacy caseworkers, and ensuring individuals receive safe, informed and survivor-centred guidance. You will also lead the development of safeguarding frameworks, case management systems and organisational safeguarding practice.
As a founding leadership role, you will help shape the safeguarding framework of a new independent organisation, providing strategic oversight of the EQUISS safeguarding training programme and contributing safeguarding expertise to the development of our standards and accreditation frameworks, ensuring learning from advocacy informs sector practice.
Working closely with the leadership team, you will help establish EQUISS as a trusted organisation driving stronger safeguarding, clearer reporting pathways and greater accountability across the equestrian sector.
As a developing organisation operating with a small and collaborative team, this role requires someone who is comfortable balancing strategic leadership with practical delivery. We are looking for a compassionate and inclusive leader who can support and develop others, foster a culture of trust and reflective practice, and contribute positively to building the organisation as it grows.
Key responsibilities
Strategic leadership and safeguarding oversight
- Provide strategic leadership for EQUISS’ advocacy and safeguarding work
- Establish safeguarding frameworks, case management processes and risk management structures across the organisation
- Act as Designated Safeguarding Lead, providing oversight of complex safeguarding cases and ensuring appropriate referrals and partnership working
- Ensure EQUISS maintains robust safeguarding governance, confidentiality and data protection standards
Advocacy and support services
- Lead the development and delivery of EQUISS’s advocacy service and support line.
- Recruit, manage and support advocacy caseworkers, ensuring high-quality, survivor-centred support and safe case management practice
- Shape how EQUISS supports individuals navigating reporting processes, organisational complaints and statutory systems
- Oversee case management systems and triage processes to ensure safe, consistent and effective responses to safeguarding concerns
Safeguarding training and sector learning
- Provide strategic oversight of the EQUISS safeguarding training programme, ensuring training reflects the realities of safeguarding within equestrian environments and aligns with best practice across sport and safeguarding sectors
- Lead the recruitment, management and quality assurance of safeguarding trainers, including freelance trainers, consultants and subject-matter experts delivering EQUISS training programmes
- Work with trainers and external partners to develop and refine training content, ensuring consistency, accuracy and high standards of delivery
- Establish processes for trainer induction, guidance and quality assurance to ensure training is delivered in line with EQUISS safeguarding principles and standards
- Ensure learning from advocacy work informs training content, sector guidance and safeguarding practice
Contribution to standards and sector improvement
- Contribute safeguarding expertise to the development of EQUISS standards and accreditation frameworks, ensuring safeguarding expectations reflect best practice
- Use insight from advocacy and safeguarding work to inform sector learning, standards development and organisational guidance
- Support the development of sector resources that help organisations strengthen safeguarding practice
Sector engagement and partnerships
- Build relationships with safeguarding professionals, statutory agencies and specialist support organisations
- Represent EQUISS in sector conversations relating to safeguarding, welfare and organisational accountability
- Contribute to knowledge-sharing, policy discussions and initiatives aimed at improving safeguarding standards across the equestrian sector
Culture, learning and survivor-centred practice
- Ensure EQUISS’s work remains grounded in survivor-centred principles, independence and transparency
- Embed learning from lived experience into service design, safeguarding practice and training development
- Foster a culture of reflective practice, safeguarding vigilance and professional integrity within the organisation
Person specification
Qualifications
- A relevant professional qualification or degree in safeguarding, social work, psychology, law, education, criminology or a related field, or equivalent professional experience
- ISVA, IDVA or CHISVA qualification, or willingness to work towards one
- Advanced safeguarding training, including Designated Safeguarding Lead (DSL) training and Safeguarding Level 4 or Level 5 training, or equivalent senior safeguarding training
- Evidence of continued professional development in safeguarding practice
Essential experience and knowledge
- Significant professional experience in safeguarding, advocacy or victim-survivor support, ideally within violence against women and girls (VAWG), sport, welfare or related sectors
- Strong understanding of independent advocacy models, including ISVA and CHISVA frameworks, and how these operate alongside statutory services
- Experience overseeing complex safeguarding cases, including risk assessment, referrals and partnership working within multi-agency safeguarding environments such as police, social care and safeguarding hubs
- Experience leading and managing teams, including providing supervision or reflective practice support to staff working with complex safeguarding or advocacy cases
- Experience recruiting, supporting or overseeing trainers, facilitators or external practitioners, ensuring quality and consistency of delivery
- Experience supporting or working with individuals affected by sexual exploitation, sex trafficking, modern slavery or related forms of abuse
- Demonstrable understanding of trauma-informed and survivor-centred practice
- Strong knowledge of UK safeguarding legislation and guidance, including responsibilities relating to children and adults at risk, and experience contributing to organisational safeguarding policies, procedures or governance frameworks
- Ability to exercise sound professional judgement in complex safeguarding situations, maintaining confidentiality and appropriate professional boundaries
Leadership and personal qualities
- A compassionate and inclusive leadership style, with the ability to support staff working with complex and sensitive safeguarding issues.
- Ability to work effectively in a small and collaborative team, contributing to the development of systems, processes and culture as the organisation grows.
- Strong interpersonal skills and emotional intelligence, with the ability to build trust with colleagues, partners and those seeking support.
- A collaborative mindset and willingness to work flexibly in a developing organisation, balancing strategic leadership with hands-on delivery where required.
Desirable
- Experience working within sport, equestrian environments or athlete welfare contexts.
- Experience contributing to sector standards, accreditation frameworks or safeguarding policy development.
- Membership of, or engagement with, a relevant professional safeguarding body or network.
About EQUISS
EQUISS is an independent organisation working across the equestrian sector to improve safeguarding, welfare and accountability. We support individuals affected by abuse and misconduct, work with organisations to strengthen safeguarding practice, and drive systemic change through training, standards and advocacy.
Our work brings together three key areas: supporting individuals navigating concerns, strengthening safeguarding practice across the sector, and campaigning for meaningful reform where systems are failing.
As a developing organisation, EQUISS is building the structures, services and standards needed to ensure safeguarding and welfare are prioritised across the equestrian world.
Please note: There will be a requirement to travel for this role.
Employment package:
- 25 days annual leave plus bank holidays
- A personal pension plan provided through NEST after 3 months
- Private Healthcare insurance after successful completion of probationary period
- Reporting to CEO
Thank you!
Position: Customer Services and Central Administration Officer
Hours: Full time 35 hours per week
Contract: Permanent
Location: Office-based in London N4 with the flexibility to work remotely 1 day per week.
Salary: Starting from £26,384 per annum, plus excellent benefits
Salary Band and Job Family: Band 1, Charity
*You’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers.
We are looking for a motivated and friendly Customer Services and Central Administration Officer to join our team and provide outstanding customer support.
As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.
Closing date for applications: 9:00 on Wednesday 25th March 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
The Role
This is an exciting opportunity to join Reprieve in a senior leadership position that brings together legal, compliance, governance, finance and operational oversight.
The Director (Legal and Operations) will play a central role in ensuring Reprieve runs effectively, is well-governed and has strong foundations for impact. As a member of the Senior Leadership Team, you will be a trusted advisor across the organisation providing expert guidance on organisational legal matters including employment law, compliance, sanctions, data protection, contracts, privilege, and managing relationships with key partners (you will not be responsible for strategic litigation relating to clients or day-to-day casework as these issues are handled by the casework teams).
You will also support the effective functioning of our Board, ensuring strong governance processes and compliance with our charitable and regulatory obligations. A key part of the role is skilled risk management - helping the organisation navigate complexity while enabling rather than constraining our work.
Reporting to the CEO, you will line manage the Head of Operations and Head of Finance, providing strategic direction and support to ensure these functions are operating as effectively as possible and that relevant information is able to be communicated appropriately and clearly to the Board.
This is a role that spans the technical and the operational, requiring someone who is comfortable working across different domains - from legal and compliance questions to organisational functioning, budgets and Board management. We're looking for someone with a sharp legal mind who understands NGO governance, has good judgment and an ability to work collaboratively and effectively with teams across the organisation.
As a small legal NGO, Reprieve punches above its weight, and this role is key to making that possible.
For full details, please read the job description.
About Reprieve
Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organisation Reprieve US.
Terms
This is a full-time role on a permanent contract. The annual salary is £71,379 per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Further information and how to apply
To apply, please read the full job description and submit a cover letter and CV addressing your interest in the role, and how you meet the criteria (both no more than 2 pages) via the application form on our website by 23:59 GMT on 5 April 2026. Please note that no other documents will be considered for this role and should not be submitted. We are also not able to accept applications via email.
Registered Charity
21 - 50
We are investigators, lawyers and campaigners fighting for justice. We defend people who are facing human rights abuses.
The client requests no contact from agencies or media sales.
Thank you!
Position: Payroll Advisor
Hours: Full-time 35 hours per week (Part-time hours between 21 – 35 hours would be considered)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £35,825 per annum, plus excellent benefits (pro rata for part time)
Salary Band and Job Family: Band 2, Professional/Technical
You will start at the entry point salary of £35,825 per annum, increasing to £38,065 after 6 months service and satisfactory performance and to £40,304 after a further 6 months. (These figures are all full-time salaries and will vary depending on the number of contracted hours).
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Payroll is more than numbers – it’s trust. Every payslip reflects someone’s livelihood. Getting it right supports colleagues across the organisation and ultimately helps us focus on delivering our mission.
You’ll be joining a collaborative HR team that values accuracy, accountability, inclusion and continuous improvement. We’re curious, we work together, and we care about getting things right.
We see you as not just processing data, but making sense of it, improving it and advising on it.
This means you will:
- Manage monthly payroll activities – inputs, checks, reports, approvals and secure file transfers.
- Be the go-to person for first level payroll-related advice for managers and staff.
- Work closely with our outsourced payroll provider and HRIS provider to make sure everything runs smoothly.
- Keep up to date with payroll and pension legislation, spotting risks and recommending solutions.
- Process payments, cost of living uplifts and annual increments accurately.
- Liaise with third-party providers (pensions, life, childcare vouchers, union subscriptions, cycle to work and more).
- Audit payroll data and work with HR colleagues to resolve gaps.
- Respond to queries about pay, pensions and benefits with clarity and care
- You’ll also contribute to HR projects and continuous improvement work – because payroll isn’t just about processing, it’s about making things better.
You will have:
You will already have experience working in a payroll environment, giving first-level payroll advice and managing payroll processes.
You’ll also bring:
- Experience using an HRIS (for example iTrent) and strong general IT/data skills
- Brilliant attention to detail – you’re fast, but you’re accurate
- Strong organisation and time management skills
- Confidence working both independently and collaboratively
- Clear, professional communication skills (written and verbal)
- A solid understanding of confidentiality and data protection
- A genuine commitment to equality, diversity and inclusion
A CIPP Level 5 qualification (or equivalent experience) would be great, but practical experience counts too.
This is a great opportunity to use your payroll expertise in a role where your work directly supports colleagues and contributes to a charity making a real difference.
Please note: This is a full-time role but applications for part-time between 21 – 35 hours would be considered. Please ensure you state the number of hours within your application you would like to be considered for if not full time.
Closing date for applications: 9:00 am Monday 23rd March 2026.
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS