Domestic abuse practitioner team manager jobs

Are you an experienced practitioner with a passion for empowering young people and making a difference?

At NYAS (National Youth Advocacy Service), we are dedicated to making a lasting impact on the lives of children, young people, and adults at risk. We believe no child or young person should ever be alone or voiceless in the care system, in family court, or when decisions are being made about their future.

We are seeking an experienced and compassionate Senior Practitioner to join Project Unity England, working 28 hours per week. This is an exciting opportunity to deliver intensive, trauma-informed support to care-experienced young mothers who are pregnant or have recently given birth, helping families stay together and supporting young mothers to build positive futures.

About Project Unity England

Project Unity England is an innovative national initiative focused on improving outcomes for care-experienced young mothers and their children through collaborative, multi-agency working. The project aims to keep families together, strengthen service delivery, promote innovation and ensure that local needs are addressed effectively across England.

At the heart of Project Unity is a collaborative approach that brings together local authorities, health partners and community organisations to provide coordinated, community-focused support. By working closely with partner agencies, Project Unity helps ensure young mothers receive the right support at the right time, enabling them to make informed decisions and achieve the best possible outcomes for themselves and their children.

About the role

As a Senior Practitioner, you will manage a complex caseload, providing independent, rights-based advocacy and one-to-one support to care-experienced young mothers. Working autonomously while supported by the Project Coordinator, you will empower young mothers to understand their rights, navigate statutory processes and make informed decisions that help keep families safely together.

You will build trust, complete assessments, develop support plans and advocate on their behalf within multi-agency settings. You will work alongside social workers, midwives, health visitors and other professionals to ensure each young mother's voice is heard and represented.

Alongside direct casework, you will contribute to peer support groups, workshops and community-based activities that reduce isolation, build confidence and strengthen parenting skills. You will also play an important role in safeguarding, quality assurance and service development by maintaining high-quality records, producing case studies and identifying opportunities to improve local services.

This is a rewarding opportunity to make a tangible difference to the lives of care-experienced young mothers while working within an innovative, rights-based national programme.

About you

We are looking for someone who is passionate about supporting vulnerable young people and families. You will be confident working independently while building strong partnerships with professionals across health, social care and the voluntary sector.

You will have experience supporting families or parents with complex social care involvement and a sound understanding of safeguarding, risk assessment and relevant legislation. You will be an effective advocate with excellent communication skills, able to build trusting relationships while maintaining professional boundaries.

You will be organised, resilient and confident managing a demanding caseload, with strong analytical skills and the ability to make sound professional judgements in complex situations.

Above all, you will demonstrate NYAS's values of Collaboration, Accountability, Respect and Empowerment, sharing our commitment to ensuring children, young people and adults at risk have their voices heard.

How to Apply

Please apply via the the NYAS website. In your application, evidence using specific examples how your skills and experience meet the criteria in the person specification within the attached job description, including:

• Experience with vulnerable young people or families in a social care, advocacy or support setting
• Knowledge of legislation and policy relating to advocacy, safeguarding and children’s social care
• Excellent communication, organisational and report-writing skills, with sound professional judgement

Employee Benefits

We offer the following employee benefits:

• 26 days, increasing to 30 days annual leave plus bank holidays (pro rata for part time)
• Occupational sick pay (subject to completion of qualifying period)
• Enhanced pay for family friendly leave
• Free parking at some of our offices
• Employee assistance programme
• Group stakeholder pension scheme
• Access to BHSF health cash plan
• Cycle to work scheme
• Support and supervision from your line manager
• Learning and Development opportunities

Safeguarding and Compliance

NYAS operates robust safeguarding procedures, and internal candidates will be subject to references in line with our Safeguarding and Child Protection Policy. In accordance with UK immigration law, proof of eligibility to work in the United Kingdom will be required as part of the recruitment process. We reserve the right to close this vacancy early if we receive a high number of applications.

About NYAS

NYAS (National Youth Advocacy Service) is an established rights-based charity ensuring that children, young people, and adults across England and Wales are respected, represented and supported in expressing their views. We work with care-experienced people who are often reliant on statutory services, and our combination of social care and legal services places us in a unique position to ensure their voices are heard.

We are an equal opportunities employer and a Disability Confident Employer, guaranteeing an interview to all disabled applicants who meet the minimum criteria. We welcome applications from all individuals regardless of age, disability, gender identity, sexual orientation, ethnic origin, nationality, religion or belief, or any other protected characteristic.

Domestic Abuse Practitioner

Location: Burnley

Salary: £27,500

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting opportunity has arisen within SafeNet for a Domestic Abuse Practitioner.

Using your experience of delivering support or recovery services, you will provide high quality and pro-active front line service to victims of domestic abuse helping to keep them safe. You will be assessing risk, completing safety and support planning, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

Domestic Abuse practitioner (35 hours) this will be on a 4 week set Rota which includes days , evenings and weekend working.

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex need.

You will bring:

• A clear understanding of domestic abuse and violence and its impacts
• Experience of key working, creating support plans, delivering support, conducting risk assessments and safety planning in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you!

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 24/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Service Manager – Women’s Recovery Refuge

Location: Burnley – on site.

Hours: Full time, including participation in an on‑call rota
Contract: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About the service

Safenet delivers specialist services across Lancashire and Greater Manchester, supporting adults and children affected by domestic abuse through safe accommodation, community services, recovery support and prevention work.

This role is based at Jane’s Place which provides 24‑hour accommodation and specialist support for women who are experiencing domestic abuse and who want to address substance use, mental ill‑health, or other complex needs as part of their recovery journey.

At Jane’s Place, many of the women we support have been excluded elsewhere. We don’t see “complexity” as a problem to manage, but as a response to trauma – and recovery as something that happens in healthy relationships, community, safety and hope.

This service sits at the intersection of domestic abuse, addiction recovery and mental health, and we are proud to offer a psychologically informed, trauma‑responsive environment where women are supported to rebuild their lives on their own terms.

About the role

As Service Manager, you will lead and be accountable for the refuge and lead a skilled, compassionate team delivering round‑the‑clock support to women and their children.

You will be a values‑led leader who understands recovery, trauma and risk, and who can balance clarity and accountability with warmth, curiosity and care.

You will:

• Lead and support a multidisciplinary refuge team working with women affected by domestic abuse, substance misuse and mental ill‑health
• Create a culture of psychological safety, reflective practice and trauma‑informed care
• Oversee the safe delivery of a 24‑hour residential service, including participation in an on‑call rota
• Ensure high standards of safeguarding, risk management, and housing management
• Work in partnership with recovery services, mental health providers, criminal justice partners and local authorities
• Support staff to hold hopeful, recovery‑focused relationships with women, even where progress is non‑linear
• Use lived experience insights, feedback and data to continually shape and improve the service

This is a hands‑on leadership role for someone who believes deeply in capacity for change and recovery – even in the most challenging circumstances.

We’re looking for someone who…

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

• Experience of leading and developing staff teams in high‑pressure, emotionally demanding services
• A strong understanding of domestic abuse, recovery, and trauma
• Knowledge of harm reduction, recovery‑focused approaches and systems change
• Confidence managing risk, safeguarding and complex decision‑making
• The ability to hold boundaries without losing humanity
• A commitment to women‑only, feminist and survivor‑informed practice

For further information about the role, please visit the Role Profile. 

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You? 

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits: 

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants. 

• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents. 

• Mental Health Support – Access emotional and mental well-being services through Spectrum. 

• Cycle to Work Scheme – Save on commuting costs while staying active. 

• Pension Options – with employer pension contributions. 

• Life Assurance – Peace of mind for you and your loved ones. 

• Financial Advice – Expert guidance to help manage your finances. 

• Recognition Awards – Celebrate your achievements with our recognition programs. 

• Meaningful learning and development programmes with regular focus on your individual growth. 

• Gym Membership Discounts – Stay fit with local gym access. 

• One Calico Events – Connect and unwind at our employee social gatherings. 

• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career. 

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most. 

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know. 

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Domestic Abuse Practitioner

Location: Burnley & Preston

Salary: £27,500 FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the service 

You’ll be part of a committed and compassionate frontline team working within a busy community environment. We support adult survivors, children, and young people affected by domestic abuse, providing a safe and supportive space where recovery and empowerment can begin. 

Our team is passionate about creating a welcoming, inclusive atmosphere for all residents and colleagues. We work in a fast-paced and ever-changing environment, adapting to the diverse needs of those we support. With a strong focus on teamwork, resilience, and sound judgement, we collaborate to make thoughtful decisions that prioritise safety, dignity, and respect. 

About the role

As a Domestic Abuse Practitioner, you’ll play a vital role in helping individuals and families affected by domestic abuse take their first steps toward safety, recovery, and independence. You’ll be the first point of contact for those in crisis - offering compassionate, practical, and emotional support that makes a real difference. 

For further information about the role, please visit the Role Profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring:

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

• Although no formal qualifications are necessary a good level of spoken and written English is essential for this role.
• Time management and ability to work independently during night shifts.
• Accurate logging of incidents, referrals, and resident updates.
• Familiarity with confidentiality and data protection protocols (e.g., GDPR).
• Room preparation, health & safety checks, and maintaining a secure environment.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online. Applications close on 23/07/2026

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

DRIVE Independent Domestic Violence Advisor (IDVA)

Location: Preston & Lancaster Community Services

Salary: £30,200.00PA FTE

Contract Type: Permanent

Please note, this is an on-site role only. Due to the nature of our Refuges and Outreach services, it is essential that our teams are present and accessible, enabling us to provide safe, responsive and high-quality support to those who need us most.

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010. 

About Safenet

We provide domestic abuse services across the Northwest of England, including refuges for women and children, safe houses for men, community support, and extra support for those facing addiction, mental health, or other issues.

We understand the serious impact domestic abuse can have, especially on health and wellbeing, and provide support and guidance to help survivors live safely and securely.

Safenet is part of the Calico Group. Here’s what makes The Calico Group unique: each of our specialist companies collaborates and innovates together to have a greater impact than they could alone.

Our shared vision, flexible group structure, and expanding range of services help us adapt to the fast-changing environment and times in which we work.

“A future where everyone can live safe, happy and healthy lives free from abuse, violence and exploitation in their homes, streets and communities.”

About the role

An exciting oppurtunity has arisen within Safenet Lancashire Community Outreach team for a DRIVE Independent Domestic violence Advisor supporting High risk victims of domestic abuse in the community.

Using your experience of delivering support to victim of domestic abuse, you will provide high quality and pro-active front line service helping to keep survivors safe. You will be assessing risk, completing safety and support plans, and ensuring the service offer is accessible and inclusive to all.

We are looking for high calibre, passionate, caring individuals who are excellent team players and are committed to providing high quality, trauma informed services for victims and survivors of domestic abuse. 

For further details about the roles, please refer to the relevant role profile.

What we are looking for

We welcome applicants from a range of relevant backgrounds; direct refuge experience is not essential, but you do need to bring credibility, confidence and compassion from related fields.

You might come from:

• Substance misuse or addiction recovery services
• Trauma‑informed women’s services
• Mental health or psychologically informed environments (PIE)
• Housing or supported accommodation with complex needs

You will bring

We believe in recruiting for potential as well as experience. Our ideal candidate will have:

Essential:

• Twelve months experience of working with adults experiencing domestic abuse and violence.
• Have a good understanding of the impacts of the abuse on adults and children.
• Experience of working with adults in a crisis situation.
• Strong Communication skills.
• Experience of key working, completing risk assessments and safety plans, creating support plans, delivering support, in a person-centred and trauma informed approach.
• Proven experience of providing direct emotional, practical and welfare support to women, men and children.
• Ability to build effective relationships, liaising and with agencies and being an advocate.
• To have excellent time management and organisational skills working on own initiative and within a multi-disciplinary team environment.
• An in depth Understanding of safeguarding adults and children.

Essential Core Skills  

Health & Safety Awareness 

All our employees are required to work in a safe way, wear appropriate personal protective equipment (PPE), and keep themselves, other colleagues and customers safe.  You will be expected to update your knowledge and skills on Health & Safety if successful in your application.  

Safeguarding 

We work with adults and children who may be ‘at risk’ and expect colleagues to work in a way which protects the people we support from harm.  Our colleagues are expected to identify people ‘at risk’ and confidently report any Safeguarding concerns as appropriate within the service. 

Digital 

Across our services, we use a range of technology and systems and expect colleagues to use them effectively and safely following cybersecurity and data protection principles (UK GDPR).  Full training on specific systems is provided but a willingness to learn and develop is essential. 

Equality, Diversity, and Inclusion (EDI) 

The Calico Group welcomes diversity and champions the rights of those in society who may be marginalised.  Our employees are expected to be inclusive, embracing those from different backgrounds to develop a fairer society. 

If you share our values and are ready to grow through continuous learning, development, and the support of a dedicated team, we want to hear from you! 

What’s in It for You?

At The Calico Group, we value our people and offer a supportive, inclusive culture alongside fantastic benefits:

• Bravo Benefits – Exclusive discounts at popular high street brands including many retailers and restaurants.
• Westfield Health – Our company funded cash plan, with access to a Doctor 24/7 – for you and your dependents.
• Mental Health Support – Access emotional and mental well-being services through Spectrum.
• Cycle to Work Scheme – Save on commuting costs while staying active.
• Pension Options – with employer pension contributions.
• Life Assurance – Peace of mind for you and your loved ones.
• Financial Advice – Expert guidance to help manage your finances.
• Recognition Awards – Celebrate your achievements with our recognition programs.
• Meaningful learning and development programmes with regular focus on your individual growth.
• Gym Membership Discounts – Stay fit with local gym access.
• One Calico Events – Connect and unwind at our employee social gatherings.
• Paid Professional Fees – We’ll cover the cost of professional subscriptions so you can continue growing your career.

And much more! We also offer enhanced holidays, sickness, maternity, and paternity options, ensuring you feel supported when you need it most.

How to Apply

Click Apply Now to complete your application online.

We can’t wait to welcome you to our team!

This post is open to women only as permitted under Schedule 9, Part 1 of the Equality Act 2010.

SafeNet is working towards Equal Opportunities for all and actively encourages applications from disabled, ethnic minority and LBGTQI+ women who are under-represented.  SafeNet is a Registered Charity No. 1091544 and a Company Limited by Guarantee No. 3860803. 

Inclusive Hiring at Calico 

We’re committed to creating a workplace where everyone feels valued and can thrive. If you need any adjustments during the recruitment process or would like to discuss accessibility, please let us know.

Our Commitment to Safeguarding 

The Calico Group is committed to safeguarding and promoting the welfare of all our customers employees, and volunteers. Successful candidates will be subject to a DBS check (Disclosure and Barring Service) and appropriate pre-employment checks in line with our safeguarding policies. 

Drive is a high risk / high harm domestic abuse perpetration intervention. Its sole aim is to reduce the risk posed by those using high levels of harm towards family members and / or (ex) partners. This is achieved via disruption, diversion and direct behaviour change work, where safe to do so, within a multi-agency framework. 

The role

As Drive Service Manager, you will lead the delivery and development of the DRIVE service working with high-risk perpetrators of domestic abuse. You'll manage and support a team of frontline practitioners, ensuring the service is safe, effective and delivers meaningful behaviour change while prioritising victim safety. Working closely with commissioners, statutory partners and the wider Drive Partnership, you'll champion a collaborative, multi-agency approach, oversee service performance, and help shape the operational and strategic direction of the programme locally.

About you

 You'll have experience of managing teams within domestic abuse, criminal justice, safeguarding or a related field, with a strong understanding of working with high-risk individuals and managing complex risk. You'll be confident leading staff, providing effective supervision, and ensuring services are delivered safely, consistently and to a high standard.

You'll have experience of working in partnership with statutory and voluntary agencies, building effective relationships and contributing to multi-agency responses. Strong organisational skills, sound judgement and the ability to balance operational demands with strategic priorities are essential. You'll also be comfortable analysing performance information, producing reports and using data to drive service improvement.

We're looking for someone who is proactive, resilient and able to lead through change. You'll understand the importance of safeguarding, accountability and professional 

curiosity, and be committed to delivering a service that supports behaviour change while keeping victims and their children at the centre of all decision making.

 About us

We want to make working at TLC an enjoyable and rewarding experience.

It takes a dedicated, passionate, and flexible team to deliver the range of services we provide. We’re lucky to have over 150 people on our teams and 12 Trustees who believe in what we do. We are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

Active recruitment – we are shortlisting and interviewing for this role as we receive applications

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as a Senior Family IDVA, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, Senior Family IDVAs will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Senior Family IDVA, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, part-time role (30 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced Senior Family IDVA to join Birmingham's new Family IDVA Service. This is one of two Senior IDVA roles, with this post being part-time (30 hours). This innovative city-wide service will provide specialist domestic abuse support to parents aged 16+ and their children under 18, delivering a flexible, whole-family response that meets families at the earliest opportunity and helps prevent the escalation of harm.

Based within Birmingham's Family Hubs, Senior Family IDVAs will provide specialist domestic abuse support to families through risk assessment, safety planning, advocacy, emotional and practical support, and partnership working. You will manage a complex caseload, working with families experiencing high-risk and complex domestic abuse whilst ensuring the voices and needs of both parents and children remain central to all aspects of support.

Alongside direct casework, you will support the Operations Manager in the day-to-day delivery and development of the service. You will line manage and support a team of approximately five Family IDVAs, providing coaching, supervision, case guidance and performance support to ensure the delivery of high-quality, trauma-informed services. You will lead by example, sharing your expertise, promoting best practice and helping to develop a confident and resilient team.

The role will also involve supporting service quality and performance, including case reviews, audits, reporting and ensuring compliance with service standards and contractual requirements. You will work closely with Birmingham Children's Trust, Family Hubs and a range of statutory and community partners to strengthen multi-agency responses and improve outcomes for families affected by domestic abuse.

In addition, you will contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Early Help, education, health and community settings.

This is a rewarding opportunity for a skilled domestic abuse practitioner who combines strong frontline expertise with a passion for leadership, service development and empowering both families and colleagues to achieve positive outcomes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

We have an exciting opportunity to join Birmingham's brand-new Family IDVA Service as a Senior Family IDVA, helping to shape and embed an innovative service supporting families affected by domestic abuse across the city.

This is a unique opportunity to play a key role in establishing a new city-wide service from the very beginning. Working within Birmingham's Family Hubs, Senior Family IDVAs will combine specialist domestic abuse expertise with leadership responsibility, supporting the safe and effective delivery of services for non-abusive parents and their children who have experienced domestic abuse.

As a Senior Family IDVA, you will work closely with the Operations Manager to support the mobilisation, development and ongoing success of the service. Alongside managing your own caseload, you will provide day-to-day leadership, support and guidance to a team of Family IDVAs, helping to create a positive, high-performing and learning-focused culture.

This permanent, full-time role (37.5 hours per week) is hybrid, with regular visibility required across Birmingham's 10 Family Hubs. You will lead a dedicated team of 5 Family IDVAs, ensuring the delivery of safe, high-quality and trauma-informed support to families affected by domestic abuse.

This role offers an excellent opportunity for an experienced IDVA looking to take the next step in their leadership journey, or for an existing senior practitioner who is passionate about developing others whilst continuing to make a direct difference to families affected by domestic abuse.

You will also play an important role in strengthening Birmingham's response to domestic abuse, supporting partnership working and helping to build professional confidence across Early Help, education, health and community settings.

Are you passionate about supporting families affected by domestic abuse, developing others and helping to build an outstanding new service from the ground up?

If so, we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role

We are seeking a passionate and experienced Senior Family IDVA to join Birmingham's new Family IDVA Service. This is one of two Senior IDVA roles, with this post being full time (37.5 hours). This innovative city-wide service will provide specialist domestic abuse support to parents aged 16+ and their children under 18, delivering a flexible, whole-family response that meets families at the earliest opportunity and helps prevent the escalation of harm.

Based within Birmingham's Family Hubs, Senior Family IDVAs will provide specialist domestic abuse support to families through risk assessment, safety planning, advocacy, emotional and practical support, and partnership working. You will manage a complex caseload, working with families experiencing high-risk and complex domestic abuse whilst ensuring the voices and needs of both parents and children remain central to all aspects of support.

Alongside direct casework, you will support the Operations Manager in the day-to-day delivery and development of the service. You will line manage and support a team of approximately five Family IDVAs, providing coaching, supervision, case guidance and performance support to ensure the delivery of high-quality, trauma-informed services. You will lead by example, sharing your expertise, promoting best practice and helping to develop a confident and resilient team.

The role will also involve supporting service quality and performance, including case reviews, audits, reporting and ensuring compliance with service standards and contractual requirements. You will work closely with Birmingham Children's Trust, Family Hubs and a range of statutory and community partners to strengthen multi-agency responses and improve outcomes for families affected by domestic abuse.

In addition, you will contribute to the service's training and engagement offer, helping to build awareness and understanding of domestic abuse amongst professionals across Early Help, education, health and community settings.

This is a rewarding opportunity for a skilled domestic abuse practitioner who combines strong frontline expertise with a passion for leadership, service development and empowering both families and colleagues to achieve positive outcomes.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Please see attached job description for full details. 

We are seeking a compassionate HCPC-registered creative arts psychotherapist such as an arts therapist, dramatherapist or music therapist to join our team for one day per week to deliver therapeutic support through our in school support Project HOPE. 

This is an opportunity to be part of a small but ambitious organisation that places relationships, compassion, and community at the heart of everything we do, while working alongside a supportive team dedicated to improving outcomes for children, young people, and families. This position will initially be one day per week; however, there is strong potential for increased hours and days for the right candidate. Joining our small but fast-growing charity offers an exciting opportunity to develop alongside the organisation.

Project HOPE is a school based project offering therapy sessions as one-to-one or group work, making arts-based psychotherapy accessible to those who need it most. Project HOPE offers a creative lifeline for children who’ve encountered four or more adverse childhood expereinces (ACEs) and experienced or witnessed domestic abuse. It steps in where other local services can’t, providing support now and preparing children and young people for future life challenges.

We understand the emotional demands of therapeutic work and are committed to supporting practitioners to deliver high-quality, ethical, and sustainable practice. The successful candidate will receive regular clinical supervision and will have access to peer support, reflective discussions, and opportunities for ongoing professional development.

Newly qualified candidates are encouraged to apply, as we are happy to consider both those starting their careers and experienced professionals within the field.

Key Responsibilities include:

Therapeutic Delivery

• Deliver one-to-one and small group arts-based therapeutic interventions to secondary school-aged young people.

• Develop and facilitate creative therapeutic sessions tailored to the individual needs of participants.

• Build safe, trusting, and therapeutic relationships with young people experiencing complex trauma.

• Support young people to develop emotional regulation, resilience, self-awareness, and positive coping strategies.

Assessment and Planning

• Undertake initial assessments and contribute to identifying appropriate therapeutic support.

• Develop therapeutic goals and intervention plans in collaboration with young people and relevant professionals.

• Monitor progress and adapt interventions as required.

Multi-Agency Working

• Work closely with school staff, pastoral teams, safeguarding leads, and project partners to ensure a joined-up approach to supporting young people.

• Attend relevant meetings and contribute professional insight where appropriate or share relevant information with the manager to attend on your behalf. 

Safeguarding and Risk Management

• Maintain a thorough understanding of organisational and national safeguarding procedures and statutory responsibilities.

• Identify and respond appropriately to safeguarding concerns, following organisational and school policies.

• Maintain accurate and confidential records in line with GDPR and professional standards.

Monitoring and Evaluation

• Maintain appropriate case notes and outcome measures.

• Contribute to project reporting, evaluation, and impact measurement.

• Support the collection of feedback and evidence demonstrating project outcomes.

Essential Qualifications and Experience

• Registered with the Health and Care Professions Council (HCPC).

• MA Qualified Creative Arts Therapist (Art Therapist, Dramatherapist, Music Therapist, or equivalent HCPC-recognised profession).

• Experience working therapeutically with children and young people.

• Experience supporting individuals who have experienced trauma, adversity, or significant emotional challenges.

• Strong understanding of trauma-informed practice.

• Knowledge of safeguarding procedures relating to children and young people.

• Excellent communication and relationship-building skills.

Desirable Experience

• Experience working within schools or educational settings.

• Experience delivering both individual and group therapeutic interventions.

• Understanding of adverse childhood experiences (ACEs) and their impact on development.

• Experience working within multi-disciplinary teams.

• Knowledge of local support services and referral pathways.

Personal Qualities

• Compassionate, empathetic, and non-judgemental.

• Calm and emotionally resilient.

• Creative and adaptable in therapeutic practice.

• Able to build trust and engage young people who may be reluctant to access support.

• Strong professional boundaries and ethical practice.

• Committed to promoting the voice, wellbeing, and potential of young people.

Safeguarding

This role involves working directly with children and young people and is subject to an enhanced DBS check with barred list clearance. The successful candidate will be expected to adhere to all safeguarding, confidentiality, and data protection policies and procedures.

Support and Advocacy Practitioner

Kairos Women Working Together is looking for a Support and Advocacy Practitioner to join our specialist women’s organisation in Coventry.

Since 1999, Kairos has walked alongside women facing multiple intersecting disadvantage and therefore subject to, or at risk of, sexual exploitation. Through support, advocacy and community, we work with women to increase options and opportunities, strengthen voice and agency, and empower them to create the futures they want for themselves.

This is an exciting time to join Kairos. We are growing our work through our Women’s Hub, strengthening our specialist support offer, and developing our role as a place of safety, advocacy, community and change for women in Coventry.

About the role

This is a frontline practitioner role providing women-centred, trauma-informed, holistic support.

You will manage a caseload, provide one-to-one support and advocacy, contribute to safeguarding and risk work, support drop-ins and outreach, facilitate group activity, and work closely with partner agencies.

The work is meaningful, challenging and deeply relational. The women we walk alongside are often facing significant trauma, risk, exclusion, crisis and harm. This means the role can be tough. Sometimes very tough. It requires emotional resilience, good boundaries, reflective capacity and the ability to stay grounded when things are complex or uncertain.

But this work is also full of purpose, hope and possibility. At Kairos, you will see the difference that trusted relationships, practical advocacy, women-only spaces and long-term support can make.

Kairos is rooted in feminist values and an analysis of power, inequality and men’s violence against women and girls. Our work is practical and frontline, but it is also activist in nature. We support individual women, and we also seek to challenge the systems, attitudes and injustices that create and sustain harm.

Who we are looking for

We are looking for someone who shares our values of Hope, Compassion, Empowerment, Solidarity, Voice and Justice.

We are not only interested in formal qualifications or traditional career routes. Relevant experience may come from paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience.

What matters most is your ability to build trust, listen without judgement, hold strong boundaries, manage complexity, advocate clearly, reflect on your practice and work in a way that is rooted in Kairos’ values.

We do not expect anyone to arrive knowing everything. Kairos is a learning organisation, and staff are supported through regular line management, reflective supervision, external clinical supervision and access to relevant training and development.

Diversity, accessibility and lived experience

The voices of women with lived experience are centred in everything that we do. We encourage lived experience across the whole organisation, including volunteers, staff, senior leadership and our board of trustees.

We want Kairos to reflect the diversity of the women we support. We actively encourage applications from Black, minoritised and migrant women; women with disabilities; lesbian and bisexual women; and working-class women.

You will be welcomed, supported and respected in a culture that values authenticity, honesty and sisterhood.

We are committed to making our recruitment process as accessible as possible. If you need information in a different format, reasonable adjustments, or support to take part in the recruitment process, please contact us.

Role details

Job title: Support and Advocacy Practitioner
Salary: £29,779 per annum
Hours: 37 hours per week
Contract: Permanent
Location: Kairos Women’s Hub, The Old Grammar School, 31 Silver Street, Coventry, CV1 1HP
Reporting to: Support and Services Lead
Working pattern: Hub and community based, with occasional hybrid working. The role includes some evening work, currently Wednesdays, as part of our outreach and drop-in rota. Very occasional weekend work may be required for events or fundraising activity.
Annual leave: 25 days, rising by one day for each year of service up to 30 days, plus bank holidays.
Wellbeing offer: One paid wellbeing hour each week, paid wellbeing break between Christmas and New Year, access to Employee Assistance Programme, external clinical supervision, team wellbeing activities and optional Blue Light Card scheme.

This post is open to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. This is due to the nature of the role and Kairos’ work as a specialist women-only organisation supporting women subject to, or at risk of, men’s violence, abuse and sexual exploitation.

An enhanced DBS check will be required. The role also requires a full driving licence and access to a vehicle with business insurance, as practitioners may need to travel across Coventry and transport women as part of their support. Mileage is reimbursed.

How to apply

Please apply by submitting your CV and a covering letter.

Your covering letter should explain why you are interested in the role and how your experience, knowledge, skills, values and aptitude meet the person specification in the recruitment pack.

Please give clear examples from your paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience where relevant.

We do not expect you to meet every desirable criterion. If you connect with Kairos’ mission and can show that you have the values, insight and potential needed for this work, we would welcome your application.

Closing date: 26 July 2026 at 11:55pm
Interview dates: 20 and 21 August 2026

Please read the full recruitment pack before applying.

Job Title:

Victim Support Casework Team Lead 

Salary:

Actual salary is £27,200 per year (FTE £34,000). 

Contract/Hours:

Permanent. 4 days per week / 0.8 FTE. The normal working week is 30 hours.

Annual Leave:

FTE annual leave entitlement is 23 days pro rata plus public and bank holidays. 

Location:

NUM delivers its services UK-wide through a combination of digital resources, remote services and in-person hubs. Staff work on a hybrid basis, with the balance of home and location-based working depending on business needs. This role is primarily remote, with occasional travel possible for meetings, events, and outreach. If you are based in one of our hubs, Glasgow, Manchester or London then this is desirable.

About NUM:

National Ugly Mugs (NUM) is a UK-wide charity which delivers a holistic safety, wellbeing and economic support model for sex workers, combining digital harm prevention, specialist casework, mental health support and pathways to economic stability. Activities are delivered UK-wide via a digital platform, remote services, and in-person hubs. We run a wellbeing drop-in service in Glasgow and other in-person services and events in Manchester and London. We have developed Vocational Support Services for those exploring careers both in and outside of sex industries and we run a Racial Justice project and Youth Justice project that makes visible the lived experiences of harm among racialised and young (18-25) sex workers towards systems change. 

NUM values those with lived experience in sex industries and work with them to shape services and responses, conduct research, develop education packages, and participate in policy advocacy to change the conditions that lead to survival sex work, gain rights and recognition, and improve the safety of UK-based sex workers. 

Background and Responsibilities:

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a Casework Team Lead to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Team Lead is responsible for maintaining high standards for all digital, individualised and in-person support provided by the casework team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support casework. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the casework team and ensure that everyone works to their strengths and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: Ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day tasks include but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, managing resource and rota’s including leave and absences, delegation of task where appropriate to the casework team.

• Audit overview and quarterly reporting to Operations Manager with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/internal. Analyse statistics and case work trends and discuss any issues or take aways with the Operations Manager to inform Casework Team strategy.

• Communicate and collaborate with other work streams and projects at NUM. Contribute to organisational priorities and support initiatives that strengthen National Ugly Mugs’ overall impact. 

• Lead 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, motivating the team and resolving conflict and managing team dynamics (with support where needed).

• Onboard and train new members of the casework team.

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other people’s workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS (Oasis), google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Experience of dealing with internal and external complaints and having difficult conversations.

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable:

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

• Ability in languages other than English is beneficial but not required. 

If you are passionate about NUM’s mission to ‘end all forms of violence against sex workers’ we would love for you to hear from you!

HOW TO APPLY:

Applications close on 13th August 2026 at 11:30pm BST. We encourage applicants to apply before the deadline as interviews may be held on a rolling basis. You can apply via Charity Jobs or by emailing admin[at]nationaluglymugs[dot]org with your name and ‘Victim Support Casework Team Lead’ in the subject line. 

Please include a CV (max 3 pages) and a cover letter (max 2 pages) describing your suitability for the role. The cover letter should address the points in the ‘Personal Specification’ section of this posting. 

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Interviews are planned to take place remotely on week starting August 17th. We will let you know by August 18th if you have been selected for an interview. Please note that due to the high number of applications expected for this role if you do not hear back from NUM by the August 18th unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage.

The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.

The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.

Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.

• Develop an annual fundraising plan, alongside the Head of Finance and CEO.

• Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.

• Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.

• Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.

• Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.

• Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.

• Analyse data and feedback collected through outcomes processes for report writing.

• Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.

• Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.

• All members of staff, paid and unpaid, are required to undergo the   enhanced level of Disclosure and Barring Service check.

Please see job description for full details.

Position: HR Advisor
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: Starting from £36,542 per annum, plus excellent benefits
Salary Band and Job Family: Band 2, Professional / Technical
You’ll start at our entry point salary of £36,542 per annum, increasing to £38,827 after 6 months service and satisfactory performance and to £41,111 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We are looking for a proactive HR professional to join our small, friendly HR team to provide a customer-led advisory service across the full range of employment matters.

As well as providing general HR support to colleagues and managers, you will be our go-to person for recruitment and onboarding, supporting the HR team and recruiting managers with best practice, policy, training and compliance.

This is an exciting time to join the team as we begin our transition to a new applicant tracking system and onboarding module.

In this role, you will help create a positive employee experience by giving practical HR advice, supporting fair and inclusive recruitment, and helping managers apply our people policies consistently.

To be successful in this role, you will have proven experience of:

• Providing HR advice on all aspects of the employee cycle
• Subject matter knowledge of recruitment and onboarding practices
• Developing and practical use of a HRIS (iTrent) and ATS
• Developing HR policies, processes and guidance for people managers and teams
• Understanding of EEDI in a HR context
• Working in a small cross functional team

Closing date for applications: 9:00 on Wednesday 22 July 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our recruitment and selection process 

• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.  
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
• You might also be invited for a second interview. We’ll let you know about this during the selection process.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 39 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.