9 Domestic violence outreach worker jobs near Birmingham

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Birmingham and Solihull Women's Aid
Solihull 6.04 miles
£24,982 per year
To plan and implement a high quality drop-in support service within Solihull for women affected by domestic violence.

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Birmingham and Solihull Women's Aid
£24,982 per year
To implement a high quality support and advocacy service to women affected by domestic violence
Birmingham and Solihull Women's Aid
£24,982 per year
To implement a high quality support and advocacy service to women affected by domestic violence
Birmingham and Solihull Women's Aid
£24,982 per year
To develop and deliver family support and play sessions to children, young people and their mothers in refuge and the community
West Midlands 2.67 miles
£8, 656.28 per annum (£20,198 FTE per annum)
Solihull 7.01 miles
£24,184.00 - £29,211.00 per annum (under review) + excellent benefits
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Solihull, West Midlands 6.04 miles
£24,982 per year
Permanent, Full-time
Job description

Duties and Responsibilities

Support Work:

  • To provide practical and emotional support and advocacy for women attending drop-in services at community locations within Solihull.
  • To carry out follow up work resulting from the drop-in sessions including correspondence and provision of further information to women.
  • To recognise women’s and children’s individual needs and refer to specialist agencies where necessary
  • To complete accurate records of support work 
  • To work with BSWA staff to develop appropriate services for women and children.
  • To work within the monitoring and evaluation procedures for the project.
  • To facilitate access to BSWA and its services.
  • To facilitate access for women to both statutory and community services.
  • To devise and implement appropriate methods of communication with women, in agreement with your line manager.


  • To identify and make links with existing projects and community services and to develop join services where appropriate.
  • To develop policies and practice guidelines appropriate to the project in accordance with BSWA policies and procedures.
  • To keep up to date with current legislative changes for dissemination within staff team and for use when working with women and children around their rights.
  • To develop monitoring and evaluation procedures.
  • To keep abreast of issues regarding domestic violence on a national and local level with particular reference to those that may affect the work of the service
  • To provide training and workshops as required by the service.
  • To participate in multi-agency work as agreed with your line manager.
  • To work with the manager to recruit, train and induct volunteers to work within the service.


  • To work within BSWA’s administrative and financial systems.
  • To ensure that adequate records are kept for all service users.
  • To ensure that Health and Safety records are kept up to date.
  • To produce monthly reports for your line manager.
  • To monitor and evaluate the Drop-in Service via various methods including feedback from service users and produce statistical information.


  • To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the services, staff, volunteers and service users by:
  1. maintaining BSWA communication records
  2. following safety procedures
  3. attending team and other meetings
  4. carrying out risk assessments in conjunction with your line manager
  • To attend in-house training.
  • To attend support and supervision sessions with your line manager.
  • To participate in the development and annual appraisal of a personal individual development plan with the line manager.
  • To develop professional working relationships internally and with external agencies.
  • To feedback relevant issues from external meetings/training to the staff and management teams as appropriate.
  • To be involved in the Annual Review process.
  • To identify and attend training relevant to the post in agreement with your line manager.
  • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users.
  • To raise awareness of the impact of domestic violence on women and children and of the BSWA services.


  • To maintain the confidentiality of the women, young people and children using the service.
  • To maintain confidentiality in all matters relating to the organisation.
  • To offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation, adhering to BSWA’s framework for equal opportunities and anti-discriminatory practice.
  • To adhere to Child Protection and Safeguarding procedures, and Adult Safeguarding procedures throughout.
  • To ensure the efficient use of resources at all times.
  • To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those related to working with children and young people.
  • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA.
  • To undertake any other duties required by BSWA which may arise incidentally, develop or be assigned commensurate with the post.

The closing date for receipt of completed applications is Wednesday 4th August at 12 noon. Interviews will take place week commencing 16th August. 

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Refreshed on: 25 July 2021
Closing date: 04 August 2021
Tags: Support Worker
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