Donor And Supporter Care Assistant Jobs in Solihull, West Midlands

When asked what they love most about working at Rainforest Trust UK, our staff say it is feeling they are making a difference and taking direct action on some of the biggest issues of our time: climate change, biodiversity loss and Indigenous Peoples' rights. They also like being part of a small, friendly, and supportive team, where they feel they can have a direct input into decisions and our direction.

This is a great opportunity for someone to gain experience in our small, but growing, charity, supporting the team to reach our funding goals for Rainforest Trust’s vital projects internationally. The Fundraising Assistant will have a varied role supporting a broad range of fundraising strands and take responsibility for some of our supporter care, CRM administration, digital communications (including social media) and community fundraising.

You may not have experience in all of these areas, but you will be a fast learner and willing to pick things up on the job. You will be an excellent communicator, with strong interpersonal skills to speak to and thank donors both verbally and in writing. You will also have strong IT skills, be organised, proactive, and committed. 

You will share our values and passion for protecting the environment and will show genuine care in supporting our donors to give to the rainforests. We want our staff to be as diverse as the nature we seek to protect, so we particularly encourage applications from people who are underrepresented within the conservation sector, including people of colour and people with disabilities. We recognise that your experience may be from unpaid roles as well as formal employment. We want to know why you’re the right person for this role, not whether you’ve been given the right opportunities. If your experience doesn’t entirely match the person specification but you feel you could bring value to the role we’d encourage you to apply.

What we offer
- This is a 2-year fixed term contract with the potential for an extension if the role delivers the expected outcomes.
- Annual FTE salary is £26,000
- We offer 25 days’ annual leave, plus 8 bank holidays (pro-rated)

Who we are
Rainforest Trust is a leading global organisation sponsoring the creation and expansion of protected and conserved areas, playing a central role in combating biodiversity loss and fighting climate change. We have already placed over 50 million acres under permanent protection across 72 countries, and recent surveys show that 99% of the rainforest we have protected since 1988 remains intact.

Rainforest Trust UK (RTUK) is set up as a separate charity to tax-efficiently raise funds from donors here in the UK for Rainforest Trust’s conservation projects. We are currently a team of seven people, but we are affiliated to, and supported by, the Rainforest Trust team in the U.S., which has a team of about 40 staff. In 2023 the global charity raised $46 million for conservation projects in Africa, Asia-Pacific, and Latin America, with the UK charity contributing £2.2 million of this.

We currently work remotely, meeting up 2 days per month in London to work alongside each other in a shared office, or to run events for our supporters. 

Key Responsibilities (see attached job description for full list)
- Deal promptly with donations received on a daily basis, following our processes to ensure supporters are appropriately thanked.
- Respond to day-to-day enquiries from Rainforest Trust UK supporters via phone, email and post.
- Support the Fundraising Manager in sending communications to the donor base, utilising content from Rainforest Trust Global, checking for accuracy and ensuring all communications adhere to Rainforest Trust’s brand guidelines.
- Lead on the daily management of Rainforest Trust UK’s social media channels, including scheduling posts and responding to comments/messages.
- Be the main point of contact for fundraisers, schools and other community groups raising funds for Rainforest Trust UK.

Person Specification - see attached job description document

Working Arrangements and Travel Requirements - You will be predominantly home-based (so you will need an excellent internet connection) and expected to commute to London two days per month to work in-person, alongside the team.

We are flexible as to how many hours this postholder works, and will consider a 4-5 day per week arrangement.

Equal Opportunity Employer - Rainforest Trust UK is an equal opportunity employer and is committed to developing a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our work will bring benefits for our people, our organisation and our charitable purpose. We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, race, religion or belief or any other protected characteristic.

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ. 

We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out;

• Various office and supporter database tasks as well as taking donations over the telephone from supporters
• A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations.
• Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess a good standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.

Salary is £20,545.60 for 4 days per week (£25,682 FTE).  The role can be home or office based with a minimum once a week attendance at the National Office in Birmingham.  Additional days on site will be required during the induction phase (up to 3 months).

Closing date: 30th September

Interviews will take place at our National Office in Birmingham.

PREVIOUS APPLICANTS NEED NOT APPLY

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

Further information on how to apply can be found on our website.

Please return your completed application form with a CV, covering letter and completed monitoring form.

Elrha is a global organisation dedicated to finding innovative solutions to complex humanitarian challenges through cutting-edge research and innovation. We are seeking a passionate and skilled Management Accountant to join our dynamic Grant Operations and Finance (GOF) team.  

About the Role:  
You’ll play a key role in supporting our work by ensuring smooth, high quality financial management and reporting. Working closely with the Head of GOF, you'll contribute to the success of our programmes by overseeing financial activities, audits and the improvement of financial processes.  
This is a role where you can make a meaningful impact, not only within our organisation but on the global humanitarian landscape. You'll have the chance to work on important projects that directly support our humanitarian aims while developing your skills in a supportive and collaborative environment.  

What you’ll do:  

• Lead on key financial activities, including management accounting, financial reporting, and grant audits.  
• Support the operational aspects of grant management by ensuring effective financial planning and monitoring.  
• Improve and streamline financial processes for greater efficiency.  
• Manage complex funding arrangements, including grants from institutional donors, and ensure compliance with financial and donor requirements.  
• Collaborate with teams across the organisation, using your financial insights to support decision-making.

What we're looking for:

We welcome applicants from all backgrounds and experiences, especially those with a genuine passion for humanitarian work. We’d love to hear from you if you:  

• Are a qualified (or part-qualified) Accountant (CIMA, ACCA, ACA, CIPFA or equivalent) with proven management accounting experience, ideally within the charity or not-for-profit sector.  
• Have experience managing budgets and financial information, especially in environments with complex funding.  
• Are familiar with the financial management of grants from institutional donors, ideally within international aid or humanitarian settings.  
• Understand risk management and audit processes.  
• Communicate clearly and effectively, both with financial and non-financial colleagues.  
• Are skilled in Excel and other Microsoft Office tools.  
• Have a personal or professional interest in humanitarian or development sectors, demonstrated through academic studies, volunteering, or work experience.  

Additional knowledge in grantee financial management, IATI standards, and accounting principles for charities would be a bonus, but not essential.  

Why Join Us?  
By joining Elrha, you’ll become part of an organisation that is making a real difference in the world. We believe in supporting our team to thrive, offering opportunities for professional development, collaboration, and growth. We work remotely with access to our offices in London, Cardiff, Edinburgh and Manchester if you prefer to be office based. We offer flexible working patterns to support you with balancing other commitments.    
If you're looking for a role where you can apply your financial expertise to help solve real-world problems, we want to hear from you!  

 Note for applicants:  

• Candidates must have the independent right to work in UK at the time of appointment as we are unable to support visa sponsorship for this role.  
• When applying you will be taken through the Save the Children UK recruitment system. Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes.  
• Please read through the job description for a detailed list of requirements, and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you.  

Closing date: Sunday 6th October 2024  
Interview dates: Tuesday 15th & Wednesday 16th October (online)  

We reserve the right to bring the closing date forward if we have sufficient high-quality applications. Please get your application in as early as possible. 

Job Title: Fundraising Assistant – UK based.
Contract type: Permanent – part time 21 hours per week
Salary- £28,000 FTE
Base: Hybrid – Homeworking & Worcestershire
Reports to: Fundraiser

Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?

Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced peoplethrive in all aspects of their lives at any age. We listen, offer help and guidance and we develop projects that really can make a positive difference.

Rees Foundation delivers learning and development opportunities to public and voluntary sector commissioners, businesses, other agencies, and professionals.

The Fundraising Assistant will join the charity during an exciting time as it grows and expands its business development, fundraising and income generation.

This role can be undertaken remotely so we are accepting applications from anywhere in the UK, although you will be required to attend the office in Worcestershire at least monthly.

There will be some UK travel required on occasion so the successful candidate should be willing to travel.

Position Overview

We are seeking a highly motivated and organised individual to join our team as a Fundraising Assistant. In this role, you will play a vital part in supporting our fundraising efforts to advance our impact in supporting care experienced people.

The Fundraising Assistant will work closely with the Fundraiser to execute various administrative and operational fundraising activities, manage donor relationships, and contribute to the overall success of our fundraising initiatives.

We’re looking for someone with great people skills, as well as drive, initiative, and determination. You’ll be diligent with details and accuracy and have a dynamic approach to your work. You will be a natural problem solver, always looking to improve upon current processes to enhance efficiency. You will develop and maintain both internal and external contacts and be able to research and undertake analysis of funding streams, bids, and tenders and support in their collation and submission.

Responsibilities include but may not be limited to:

Administrative Support:

Provide administrative support to the Fundraiser, including scheduling meetings, preparing documents, and managing correspondence.

Donor Management:

Assist in maintaining donor records, including contact information, donation history, and communication preferences, using a CRM database.

Donation Processing:

Process donations, issue acknowledgment letters, and ensure accurate recording of donations in the database.

Fundraising Campaign Support:

Assist in the planning, coordination, and execution of fundraising campaigns and events, including mailings, online fundraising initiatives, and donor appreciation events.

Prospect Research:

Conduct research on prospective donors, including individuals, corporations, and foundations, to identify new funding opportunities and support donor cultivation efforts.

Communication:

Support the creation and distribution of fundraising materials, such as appeal letters, newsletters, and social media posts, to engage donors and promote fundraising initiatives.

Grant Administration:

Assist in the preparation of grant proposals, reports, and other grant-related materials, ensuring compliance with grant requirements and deadlines.

Reporting:

Generate reports on fundraising activities, donor trends, and campaign outcomes to track progress and inform decision-making.

Collaboration:

Collaborate with staff across departments to integrate fundraising efforts with other organizational activities and initiatives.

Strategic:

Work closely with the Fundraiser to develop and implement the charity’s fundraising and income development strategy.

It will be beneficial if you have a working knowledge of the UK charity framework and Fundraising Regulatory requirements.

Joining the Rees Foundation will give you the opportunity to thrive in a diverse and passionate working environment. You will be able to develop your commercial and Foundations/Trust bid writing and fundraising skills to secure vital resources and contribute to the growth and impact of the organisation. If you are passionate about making a positive difference, we invite you to apply for this exciting role.

Candidates must be able to demonstrate

• Fundraising expertise- Essential
• Ability to build strong and effective working relationships and manage multiple stakeholders - Essential
• Excellent organisational skills and strong attention to detail- Essential
• Excellent written and verbal communication skills and ability to communicate with a wide range of people- Essential
• Self-motivated with a solution focused outlook and can-do attitude- Essential
• An effective and enthusiastic team player- Essential
• Able to multitask and work to deadlines- Essential
• Able to respond sensitively and appropriately to emotional circumstances- Essential
• Computer literate and competent with Microsoft products- Essential
• Experience in a customer service role or charity volunteering experience- Essential
• Experience of using a database- Essential
• Exceptional research and analytical skills to gather and synthesise information from diverse sources- Essential
• Ability to work under pressure, manage multiple deadlines, and deliver high-quality proposals within strict time constraints- Essential

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Brand New Marston Green Shop.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our brand new Boldmere shop.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Wylde Green, Erdington, Mere Green and Castle Bromwich shops.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Selly Park and Surrounding area shops.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Cotteridge and Surrounding area shops.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

Philanthropic Partnerships Assistant, Global Greengrants Fund

Application Closing Date: 7 October 2024

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.

Term: full time - 35 hours a week

Organisation: Global Greengrants Fund UK

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £35,000 per annum

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.

About Global Greengrants Fund:

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.  GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.

Global Greengrants Fund comprises two organisations located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of thirteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

In 2024, Global Greengrants Fund is amid a strategic journey in which we collectively centre our values, including diversity, equity and inclusion, and organisational care in our work, and to rediscover our identity and potential after 30 years of work. We have experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels. This includes creating a globally networked learning organisation and transforming our organisational culture to be more collaborative and self-steering – we call this our transformational journey. The Programme Funding Manager needs to understand the challenges and opportunities that come with these transformations and can remain flexible, steady, and adaptable.

The Role

The Philanthropic Partnerships Assistant plays an important role in supporting the financial sustainability objectives of GGF UK. The postholder is responsible for managing a portfolio of trust and foundations partnerships giving up to $200,000 per year, and will also be responsible for stewarding our portfolio of individual giving supporters donating up to £10,000 per year. The role also contributes to GGF UK’s communications activity in collaboration with our global Communications function, as well as contributing to ensuring that the organisation’s fundraising activity is supported with robust infrastructure and processes.

The position reports to the Head of Philanthropic Partnerships, and works closely with colleagues across Global Greengrants Fund UK and Global Greengrants Fund Inc.

The candidate profile.

The ideal candidate will have relevant experience in fundraising from trusts, foundations, and/or individual donors, ideally within environmental, international, or rights-based organisations. They will demonstrate exceptional attention to detail and time management skills, effectively prioritising tasks to deliver excellent results within a complex, varied, and time-sensitive workload.

With excellent written and verbal communication skills in English, the candidate will have a proven ability to create compelling proposals, presentations, reports, and other materials. They will possess strong IT skills, including proficiency in MS Office, Google Apps, and collaboration tools like Trello and Slack, along with experience using Salesforce or other CRM systems. The candidate will have a strong understanding of and commitment to environmental and social justice, with some knowledge of the issues addressed by Global Greengrants Fund. Additionally, they will have experience working with diverse global communities in a virtual environment.

The ideal candidate will be committed to shifting power in philanthropy, promoting trust-based and power-shifting approaches to philanthropy and grantmaking. The candidate will have a strong understanding of and commitment to environmental and social justice, aligning with the issues Global Greengrants Fund addresses. Additionally, they will excel in building strong alliances with diverse constituencies and managing complex relationships, having experience working with diverse communities worldwide, particularly in a virtual setting.

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.

How to apply:

Applications need to be submitted through GGF UK’s job platform by 7 October 2024 at 23:00 GMT. You will be required to complete a set of screening questions and upload a current CV. You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Weoley Castle and Surrounding area shops.

As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.

Are you a highly motivated and organised individual looking for a new challenge?  Do you want to work for a local charity and help make a difference by raising income to help fund care for our patients and families?

No retail experience is required as we can train you; we just require the drive and determination to do a good job.

As RASM you will:

· Own the daily operations in the absence of the Shop Manager

· Achieve income targets by maximising sales & donations

· Provide the highest level of customer service to donors and customers

· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines

· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements

· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice

· Use of social media to promote the shop

Fundraising Executive

We are seeking a pro-active, experienced and hands-on individual to join the charity at this critical and exciting stage of growth and development, and to deliver the day-to-day management of individual giving campaigns in the fundraising team.

We are looking for someone proactive, tenacious, and empathetic, as you will be working for a charity that represents 100% of the NHS charity sector in the UK, helping the NHS tackle today’s challenges and tomorrow’s opportunities.

Position: Fundraising Executive

Location: Home based and flexible (able to work in Warwick and London offices occasionally and at other locations nationally when required)

Salary: £32 -35k per annum, depending on experience

Hours: Full Time (35 hours per week)

Contract: Fixed term contract, maternity cover

Closing Date: 24th September 2024

Interview Date: 30th September

The Role

Sitting within Supporter Engagement, this role will assist in delivering the individual giving programme of activity, driving income generation through both acquisition and retention campaigns, ensuring long term support and maximising donor lifetime value.

Whilst the team work hard to ensure they can support the NHS through every challenge they may face, they also need to ensure that the team is able to manage the sometimes busy and high-energy. This is done by offering sector-leading flexibility. Your wellbeing is of the most importance, so all staff are offered 9am – 11am every Friday morning as wellbeing time, to do something that makes you feel good. You are also encouraged to speak with your line manager about working patterns that suit your home life to ensure a good, healthy work-life balance as well as place of work being down to you. 

If you are passionate about helping the NHS tackle today’s challenges and tomorrow’s opportunities and believe that through supporting the organisation they can significantly increase the vital support given to hospitals, community, mental health, and ambulance services, we would love to hear from you.  

About You

You will have direct marketing experience, ideally working within the charity sector, and a track record of efficiency, innovative thinking and helping take our charity to the next level. You will have strong analytical and planning skills as well as a confident communicator. However, candidates with exceptional transferrable and personable skills looking to make a cross-over from the private sector are encouraged to apply. Knowledge of charity fundraising is ideal.

Benefits Include:

• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!

Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could Fundraising Executive, Fundraiser, Fundraising Executive, Marketing Executive, Marketing Assistant, Marketing, Direct Marketing, Direct Marketing Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW is recruiting for the position of ‘Director of People & Culture' to join its dynamic People and Culture Division based in its offices in Birmingham, UK. The organisation is operating to hybrid working model.

The purpose of the role is to:

•Deliver a focused HR service to provide strategic direction and leadership to support the organisation-wide HR planning and implementation of policies and procedures to ensure that the overall organisational objectives are achieved. 

•Strengthen IRW’s relations with the wider community to consolidate and develop the visibility and image of the organisation. 

•Facilitate professional and systematic communication and cooperation between the different parts of the IRW family to ensure maximum impact of the organisation’s work. 

•Lead on the development, implementation and regular review of the divisional strategy, policies & procedures, processes, work plans and systems to achieve the agreed divisional objectives. 

•Lead, manage and develop staff in order to ensure that the divisional is capable of fully achieving its agreed targets, and to provide HR specialist and strategic advice to partners as and when required.

The successful candidate must have or be:

•CIPD membership at Chartered or Fellow level or equivalent experience

•Sound understanding of UK employment law is essential

•Sound understanding and proven experience of HR processes, including but not limited to, change management, organisational development, ER case work, resourcing, compensation and benefits, policy development

•Proven experience of HR business partnering and substantial skills and experience of HR management at a senior level within in a large organisation

•A good understanding, commitment and sympathy with Islamic Relief’s Values, principles and mission

•Proven ability and experience in people and activity management as well as delegating roles and authority in a way in which enables teams to reach their targets/objectives

•Proven experience of developing and implementing strategies and work plans which help to deliver the wider organisational objectives

•Ability to guide staff development towards achieving key performance indicators

•Demonstrable experience in consultative team approaches to decision-making and innovation which motivates and drives teams forward

•Proven ability and experience in analysing data which enables sound conclusions and recommendations to be drawn to work in a way which always considers long-term goals whilst maintaining an overview of its immediate situation

•Track record of working in partnership with senior leadership teams, based on a coaching approach

• Up-to-date knowledge of current employment legislation, awareness of forthcoming employment legislation

•High level of competence in all aspects of managing employee relations

•Sound financial and time management which enables strategic goals to be achieved within budgetary constraints

•Ability and motivation to travel within UK and internationally if required

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references
• This post is classed as Social Media Profile Level One (Senior Ambassador) under IRW’s Personal Social Media Policy. The postholder must disclose their social media accounts and must represent IRW in an acceptable way online, in accordance with the policy.

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

In this role you’ll be both strategic and hands-on, solely managing the financial controls for this small charity with a £350k annual turnover.  You will support the Director and senior management team through your management of financial processes, policy and planning.

This will include using accountancy software to process income and expenditure, producing management accounts for the senior management team and Board, and ensuring the charity reports to its key funders, including Arts Council England. 

You’ll process payroll for our small team of 6 employees, taking care of liaison with HMRC as well as handling external audit and company filing.

Who are we looking for? 

We’re looking for someone with focus, efficiency and precision to take responsibility of our company finances.

Unfazed by working mostly alone, you’ll be incredibly organised with your time and workload to ensure processes are handled in a timely and accurate fashion. Ideally, you’ll be passionate about the work that we do both as a professional arts organisation and also as a small charity based in Bedfordshire with altruistic values.

You’ll have experience of working with small organisations and charities, knowledgeable about the areas of financial control that you will be our expert on.

The role is an employee position for one day per week, however we are open to discuss flexibility of working hours and the possibility of freelance working with the successful candidate.

We actively encourage people from a variety of backgrounds with different experiences, skills and stories to join us and influence our working practice. We are particularly keen to hear from people from backgrounds that are currently under-represented on our staff team including people from UK minority ethnic backgrounds and candidates who self-identify as disabled, male, non-binary or trans and/or LGBTQ+.

Application deadline: 9am, Mon 30th Sept 2024

Interviews: Thurs 3rd October 2024

Terms and Conditions   

Hours of Work: 7.5 hours per week (1 day).  These hours can be worked flexibly.      

Contract: This is a permanent employment contract with a 3 month probationary period.    

Salary: The full-time equivalent salary for this position is £40,000 – 45,000 per annum (pro rata to 7.5 hours per week).        

Location: Home-working.

Benefits:  

BCA offers 25 days holiday per annum plus bank holidays (pro rata for part-time employees).   

We offer a NEST pension scheme with a 3% employer contribution.   

Access to IT & equipment to enable efficient home-working can be provided.      

Proof of the right to work in the UK will be required before appointment.