Donor Development Officer Jobs in Farringdon, Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Inter Mediate
Inter Mediate (IM) is a unique and discreet London-based peacemaking organisation established in 2011 to support behind-the-scenes peace negotiations in some of the world’s most challenging conflicts. This role offers an exciting opportunity to join the senior management team of a small high-impact organisation working at the leading edge of international peacemaking.
Reporting to the Deputy CEO and working closely with the CEO and the Financial Director, the Operations Manager will lead Inter Mediate’s institutional, Human Resources and project-support systems to keep the organisation running smoothly and ensure we are equipped to deliver the best results.
A successful candidate will be a motivated self-starter with senior management experience in operations, preferably for a non-profit organisation. You will be familiar with the fast and sometimes unpredictable pace of an international operating environment, and confident in handling challenges as they arise. You will be comfortable working collaboratively within a small team and engaging credibly with a wide range of people from senior government officials to project interlocutors in the field.
Key Responsibilities
A) Governance and Institutional Compliance (with the Deputy CEO and senior management)
- Lead the development and implementation of IM’s operational planning, in coordination with the CEO, Deputy CEO, Finance Director, staff, Trustees and supporters.
- Ensure that Inter Mediate complies with its charitable and legal obligations.
- Prepare, attend and minute Trustee and Committee meetings.
- Develop and implement quality improvement process for institutional policies and project delivery to keep Inter Mediate ethical, efficient and delivering value for money.
- Source, manage and review all professional services and suppliers engaged by Inter Mediate including banking, legal advice, accounting and auditing.
B) Human Resources and Office Operations
- Oversee Inter Mediate’s recruitment process and work with the Deputy CEO to ensure that we have fair procedures for benefits, training, probation, diversity and inclusion, gender pay gap, safeguarding, grievance and disciplinary matters.
- Oversee the contracting and on-boarding for new staff, consultants and trustees.
- Manage day-to-day HR functions and queries, including leave recording systems.
- Conduct staff remuneration and salary benchmarking exercises with the Deputy CEO.
- Update and maintain the employment handbook policies and procedures.
- Oversee office operations, equipment and facilities management.
C) IT, Security and Risk Management
- Ensure that the IT and communications systems are optimally configured for effectiveness and security, and that staff can operate them as necessary.
- Ensure Inter Mediate has robust risk mitigation systems and training for staff.
- Ensure Risk Assessments and security plans are completed by staff prior to staff travel.
- Ensure Inter Mediate has a viable business continuity plan.
- Maintain and review the Risk Register for the organisation with the Deputy CEO.
D) Financial Management (with the Finance Director)
- Work closely with the Finance Director to ensure that operational and financial planning processes and decisions are mutually informed and fully aligned.
- Strategise with the Finance Director and Deputy CEO to ensure all wings of the organisation work together to advance the best interest of the institution, its staff, projects and donors.
Experience, qualifications and skills:
- At least 8 years experience leading charity operations at a senior level spanning institutional compliance, Human Resources, IT, security and project support services, ideally in the non-profit sector.
- Track record of excellent business decisions for institutions under UK charity law operating in an international, multi-donor environment.
- Extensive experience of supporting Boards and Board committees at a senior level in a non-profit context.
- Some knowledge of project support mechanisms required for smooth delivery of peacebuilding, humanitarian, human rights or political projects in high-risk environments.
- Evidence of ability to both lead and service a complex network of external relationships.
- Graduate with a relevant degree and, preferably with relevant post graduate qualifications or relevant experience.
Attributes:
- Strong people management, collaboration and team building skills
- Excellent business planning and decision skills, and a sound understanding of operational and financial management in charities.
- Proven commitment to designing effective and enabling systems for organisation management in support of effective delivery
- An appetite for innovation and awareness of how experience can become organisational knowledge
- You will be able to work well under pressure and provide a grounded presence to the operations team
- Excellent written and spoken English
- Other language skills are desirable
- Good verbal communication skills and the ability to represent IM to a wide range of stakeholders
- High levels of energy and personal resilience
Working at Inter Mediate
A normal working week consists of 35 hours (or pro rata for part-time). Our office operates between 8am and 6.30pm with core hours from 9.00am to 5.00pm. Inter Mediate operates a hybrid working model, with at least 2 set days per week in the office in London.
Benefits include: (pro rata) 25 days holiday, pension contribution and private health insurance (following successful completion of the 6-month probationary period).
To Apply by 22nd May 2024 :
Send a one page cover letter explaining why you would be a good candidate for this position, and a CV.
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
To Apply by 22nd May 2024 :
Send us a one page cover letter explaining why you would be a good candidate for this position, and a CV.
IM is unable to currently sponsor working visas. All applicants must have the right of employment within the UK. Inter Mediate welcomes applicants from diverse backgrounds.
Only full applications will be considered. Only short-listed candidates will be contacted.
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have our goal is ultimately to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to head up development of key partnerships and income streams that will ensure the charity remains financially sustainable and able to deliver our impact at scale. You will be responsible for the assessment of, and managing relationships with, all major new partners. You will be accountable for delivering on an ambitious income generation strategy, and for monitoring and effectively reporting our impact. You will ensure that our impact and the importance of our work is effectively communicated to potential new partners, working closely with the Head of Communications and supported by the Marketing Manager. You will work alongside the Chief Executive and the Head of Finance to develop annual plans and budgets and work closely with the Director of Transformation and School Engagement Manager to ensure projects are secured, fully funded and financially sustainable.
We’re looking for an experienced senior leader, with excellent communication skills, who has been involved in high-value fundraising. We’re looking for someone with genuine passion for our mission, who has the confidence to hit the ground running and articulate why what we’re doing is so important. You need to enjoy working collaboratively, we’re a team that works closely together and the success of this role will come from working very closely with your fellow Directors and the wider team.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process, please let us know.
Key responsibilities:
● Developing a comprehensive income generation and marketing strategy that supports the delivery of the charity’s objectives and activities
● Manage and maintain existing significant partnerships with key funders (trusts, corporates and major donors), identifying new opportunities to deepen and extend relationships where desirable
● Manage, support and mentor the Development team, leading on strategy and planning for the department to ensure that income generation targets for fundraising are achieved
● Working alongside the Chief Executive and Directors, identify new income opportunities from corporate partnerships and support development of commercial opportunities
● Lead on the development of our impact measurement strategy, strengthening our monitoring, evaluation and impact systems to ensure that we are effectively collecting data that demonstrates our impact
● Responsible for delivering internal and external reporting (including the annual report) that articulates our impact clearly and definitively
● Develop an effective marketing strategy to articulate our impact and the benefits of our programmes to potential new partners
● Working with the Director of Transformations to maintain a healthy sales pipeline of new school/ MAT partners, helping to identify and develop relationships
● Budgeting
● Manage, motivate and develop your team, setting goals and evaluating performance, coaching and motivating staff and supporting professional development and staff wellbeing
● Play a key role in preparing for and ensuring the smooth and effective running of the Strategy & Impact trustee sub-committee
● Prepare and deliver presentations, proposals, plans and reports, as necessary for Trustees and external partners
● Ensure we comply with fundraising regulations and best practice
● Contribute equally to the senior leadership team, inputting at organisational level strategy
● Working closely with our Director of Transformation to ensure projects are fully funded and our funders are kept up to date with the latest progress
● Working with the Head of Finance & Systems to ensure the right systems are in place to support our growth (CRM and data management)
Skills & experience:
● You have genuine passion for our mission, to improve kids’ health through transforming food and food education in schools
● Significant experience in a senior fundraising role (Head of / Director) with a strong track record of achievement
● Demonstrable ability to maintain strong working relationships with internal and external stakeholders
● Understanding of effective impact measurement and communication
● Experience writing reports / presentations / successful grant proposals
● Excellent written and oral communication skills
● Understanding of charity finance and ability to develop project budgets for funders
● Experience of line management and development of teams
● You enjoy a mix of leadership and strategy, with a positive attitude to rolling up sleeves to get hands-on when the need arises
● You can turn complex and dry data, into a clear and engaging narrative
● You are organised, methodical and detail-focused, with the ability to map out deadlines and plan ahead
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
Please note that shortlisted candidates will be invited to a 30-mins online interview to take place on Thurs 23rd May. Successful candidates will then be invited to a second interview that will be in person at our offices in Brixton, London, on Weds 29th May.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
The client requests no contact from agencies or media sales.
Deputy Director
· Time commitment: Full time role (80 or 90 % could be considered for the right candidate)
· Location: UK based, with frequent travel to Geneva. Other locations would be considered for the right candidate
· Reports to: Executive Director
· Direct Reports: 4 – 5 direct reports responsible for leading on key aspects of the Alliance’s work.
· Grade: F
· Salary: Between 79’346 GBP and 90’682 GBP (commensurate with qualifications and experience)
1. Background and Purpose
The Deputy Director works in close partnership with the Executive Director (ED) to enhance the work of the small, dynamic secretariat team to create more momentum across its network. This new role will be instrumental in delivering on the strategic objectives and securing sustainable funding through its continued evolution. The person will be responsible for connecting the various programmatic areas of work quality assurance and impact, capacity support and its new country level work. They will guide planning processes to be able to track and analyse our impact. They will leverage the knowledge of the team to seek new opportunities for ensuring the Alliance delivers on its mission. They will be instrumental in developing and implementing long-term plans and processes that can bring new levels of success for the organisation.
2. Main Duties and Responsibilities
Guide and facilitate the team’s delivery of the CHS Alliance strategy:
· Work with the ED on delivering the strategy to position CHS Alliance as a network driving system change for greater accountability to people in crisis, creating relationships within teams and externally to influence change across the global humanitarian sector.
· Develop processes to support the team track progress on how we are meeting our objectives so they can be clearly communicated and analysed to continue to deliver on the ambitions of the Alliance’s strategy.
· Facilitate a strong culture of organisational collaboration to achieve goals and objectives; developing a framework that support the team’s cohesion in delivering the goals of the organisation to create greater impact.
· Provide oversight of the funding needs and priorities and support strong proposal development and compliance with donor funding and guide decisions on how to allocate and manage resources.
· Work closely with the ED, to establish and execute a fundraising plan to achieve the strategy and workplan of the CHS Alliance, including donor intelligence.
· Provide support to ensure staff can complete their responsibilities to their highest potential.
· Initiate programmes and activities that are resourced and effective and efficient as possible.
External partnerships & donor engagement:
· Stay abreast of emerging trends in the volatile context of humanitarian action and provide strategic thought leadership on the dynamic and shifting priorities and what it means for the Alliance network.
· Work closely with the ED to create a strong donor advocacy and engagement plan that goes beyond fundraising to work with donors as drivers of accountability.
· In coordination with the rest of the Alliance team, engage with external stakeholders to build and maintain relationships contributing to the CHS Alliance strategic objectives.
· Work closely across the teams to keep abreast of the Alliance members’ needs to meet the CHS commitments.
· Actively seek opportunities for partnerships to advance the CHS Alliance Strategic Plan (e.g. with members, academia, coordination bodies like the IASC, or other key stakeholders).
· Promote the CHS and the work of the CHS Alliance through relevant social media channels or platforms, through conference presentations and through workshops or other events.
· Represent CHS Alliance and its positions at meetings, speaking engagements or through opinion pieces. Assist the CHS Alliance to influence policy in the sector.
· Act as the public face of the CHS Alliance, along with the ED, to promote its mission and purpose.
3. Profile
· A passion for creating system change in the sector. A thirst to understand and seek opportunities to drive forward greater accountability, as well as a pragmatic understanding of the challenges facing the sector.
· Someone who shows a commitment to CHS Alliance mission and values, evidenced by exhibiting a high level of personal and professional integrity, humility and humanity, and through experience with non-profit organisation with a global membership reach, and a good knowledge of quality and accountability in the aid sector.
· A natural relationship builder and team player, who enjoys and has proven ability to work collaboratively with others inside and outside the organization. An ability to see synergies and bring people together.
· Someone who thrives with changing situations but can also execute swift decisions when needed. Demonstrated resourcefulness in setting priorities and solving complex operational problems
· Strong leadership capability with demonstrated experience in managing, inspiring and empowering teams in changing environments, thanks to progressively responsible senior management roles. A strong track record of facilitation skills to support cross team collaboration, ideally with knowledge or experience in self managing teams / team approach.
· Someone trustworthy in managing sensitive situations and information, discrete, professional, and with excellent judgement.
· A good communicator with professional command of English, French a strong asset, and other working languages appreciated.
4. Experience and Qualifications:
- Extensive senior management experience in a dynamic, responsive environment
- Demonstrated organisational development experience, supporting a team and supporting others
- Extensive experience in the humanitarian sector, ideally at operational level
- Experience managing cross-functional teams to develop and implement systems and processes to increase collaborative effectiveness and efficiency
- Highly skilled at staff coaching and development
- Proven track record of strategic planning and financial management
- Experience creating and managing budgets
- Ability to manage complex projects across teams
- Experience navigating complex issues and making difficult decisions, often in high-pressure situations
Qualifications:
· University Degree in relevant disciplines
· Masters / MBA an advantage
Experience:
· Experience leading cross functional teams
· Leadership experience with non-profit organizations
· Humanitarian field experience
Knowledge:
· Good knowledge of current good practise in organisational development issues
· Strong understanding of organisational accountability practices
· Knowledge of the Core Humanitarian Standard
· Self-managed teams approaches
Language:
· Excellent oral and written English skills
· French a strong asset, other working languages appreciated.
Behaviour
· Be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes refraining from acts of misconduct, respecting the CHS Alliance’s standards and the dignity of those whom the Alliance pledges to assist and with whom they have contact.
Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Overview
We are seeking a dynamic, organised, and energised individual to join our team as the Executive Assistant to the Executive Director. This role will involve providing comprehensive support to the Executive Director. The successful candidate will play a crucial role in ensuring efficient management of time, priorities, correspondence, meetings, and communications.
About You
The ideal candidate will have:
· Previous experience in a similar role, ideally within the charity sector.
· High-level administrative, executive, organisational, and project management experience.
· Ability to operate independently in a fast-paced and complex environment
· Excellent interpersonal, written, and verbal communication skills.
· Reliability and excellent organisational abilities.
· Flexibility with a practical "can-do" attitude.
Key Responsibilities
· Manage the Executive Director’s diary, including scheduling meetings, coordinating with
colleagues to align diaries, and prioritising tasks in line with strategic priorities.
· Represent the Executive Director and OIN by greeting visitors, handling phone calls, and
managing communications with internal and external stakeholders.
· Manage key reporting processes, including receiving, approving, distributing reports, and
filing them accurately.
· Attend and minute meetings, both internal and external.
· Support the Executive Director in producing high-quality materials such as presentations,
documents, and reports, liaising with external agencies when necessary.
· Coordinate travel arrangements and accommodations for the Executive Director.
· Manage expenses and financial records for the Executive Director.
· Assist in the preparation of proposals, applications, and reports, providing administrative
support as needed.
· Support the Executive Director in maintaining relationships with donors, partners, and
stakeholders..
· Conduct research and gather information on relevant topics as requested.
· Facilitate internal communications within the organisation, including disseminating
information, coordinating team meetings, and maintaining communication channels.
· Handle sensitive and confidential information with discretion and professionalism,
maintaining confidentiality at all times.
· Undertake any other duties as assigned by the Executive Director or senior management
team.
Please note successful candidates should expect to be appointed at the starting point of the salary scale and consideration may be given to a higher salary depending on the experience of the individual
Hybrid working with 1-2 days at Camberwell Head Office if based in London or nearest St Giles office if based outside M25.
Ref: FML -241
Are you a passionate and proactive individual who is willing to test and manage the implementation of new ideas and processes? Do you have a proven record of working in a charity fundraising environment and of winning and/or managing five- and six-figure grants?
If so, join St Giles Trust as our Fundraising Manager, where you will contribute to the implementation of our new Fundraising Strategy 23 – 26, plus have line management responsibilities and lead a sub-team who will have the responsibility to generate at least £500,000 per year.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a valued and integral part of the Fundraising and Communications team, our successful candidate will lead a small sub-team to generate at least £500,000 income each year, including the direct line management of a Senior Fundraising Officer, who you will support to line manage the Fundraising Assistant. We will count on you to implement effective processes and procedures across the Fundraising and collaborating teams, manage and refine processes for recordkeeping and devise, maintain and update our Fundraising Handbook.
You will also be expected to manage the development and implementation of our Individual Giving Strategy and our Individual Giving income stream through single and regular giving appeals, as well as managing a portfolio of challenge events nationally that provides excellent stewardship for a range of participants. Developing and designing high-quality applications, presentations, and pitches to secure five-, six- and seven figure funding opportunities from Trusts & Foundations, Corporates and High Net Worth Individuals is a key element of this role, as is providing excellent stewardship to existing donors.
What we are looking for
- Expert knowledge of the fundraising landscape
- Experience devising cultivation and solicitation strategies and database management
- Knowledge of fundraising best practice and regulations and of anti-discriminatory working practices
- Excellent interpersonal, relationship-building and communication skills, with the ability to write compelling, tailored and informative copy for reports, applications and external communications
- Ability to think strategically and develop innovative ideas to help us stand out to existing and new donors.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
For further information and to apply, please visit our website via this advert.
Closing date: 11pm, Monday, 27th May 2024. Interview: 1st stage Monday 3rd June 2024, 2nd stage Thursday 6th June 2024
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation
This is an exciting opportunity for a talented fundraiser to make a tangible difference to London’s landscape and its people.
Heritage of London Trust restores the buildings and monuments that tell the story of the city and the people who live within it. Founded over 40 years ago, our mission was to rescue characterful and neglected historic sites all across the city. We focus on sites at risk in areas of least investment - in local communities that most need our help - ensuring a sustainable future for every project we work on. To date, we have restored nearly 800 sites across London.
In 2020 we launched our ground-breaking Proud Places youth programme to inspire and engage young people with the world around them, helping them develop knowledge and skills now and for the future. We work with mainstream schools across London and are the only UK heritage organisation to specialise in working with excluded pupils, young people at risk of gang exploitation and young refugees. To date we have worked with 6,000 young people and the programme continues to expand.
As our programme work has grown, so has our team and investment into our fundraising capability. We are now looking for a dedicated fundraiser who will help us build on our relationship based fundraising activity to grow our income. The Head of Philanthropy is a new role reporting to the Chief Executive.
We have a great pipeline of corporate partners, opportunities with charitable foundations and attractive offers for our dedicated group of high-value supporters to experience our work up close. Our Board of Trustees are committed and well connected, many of them are generous personal donors. We steward our supporters through a series of high-quality events such as intimate lunches, VIP behind-the-scenes visits, site based workshops and expert-led conferences.
We are looking for a Head of Philanthropy who shares our ambition and drive and is excited to work closely with a dedicated and collaborative team while enjoying autonomy to build on our great work to date. Based in a vibrant newly developed impact-hub for charities who work with young people, this role will work in partnership with senior peers in communications and programmes, alongside a fundraising assistant and the Chief Executive, who herself was a professional fundraiser.
The role would be suited to an experienced relationship fundraiser looking to step up or into a role with exciting growth opportunities, or could suit an experienced relationship based sales or communication professional looking to pivot their career and make a positive social impact. Regardless of your background, with support and collaboration, this is an incredible opportunity to spread your professional wings and help drive our growth, reach and impact.
To learn more about this fantastic opportunity, please download the full appointment brief, where you will also find contact details of our talent consultant Ami Jenick, should you wish to have an informal and confidential conversation about the role.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
21 hours per week over three days, primarily weekends but flexible over a seven-day rota
Salary
£23,933 pro-rata plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for a talented and enthusiastic Scientific Knowledge and Communications Officer who has a passion for delivering high quality scientific information to a range of different audiences. You’ll have excellent written and verbal communication skills with the ability to make complex information engaging and accessible. You’ll require strong organisational skills and the ability to prioritise and manage your workload to meet strict deadlines.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
The post holder will be responsible for developing evidence led scientific communications that help engage new audiences as we aim to reach new people as part of our strategic goals. You will use your science communication expertise to bring our research and scientific information to life for a variety of audiences from people affected by myeloma to health care professionals as well as scientists and researchers.
You will support other teams across Myeloma UK by helping to develop engaging evidence led impactful communications that can be used for appeals, case for support and other activities. You’ll also work with our research and health care professional community to engage and involve them in our communications activities.
About us
Myeloma UK is the only organisation in the UK dealing exclusively with the blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture.
We offer flexible working and flexitime to allow you to find the right working pattern for you. We have a Staff Engagement Group who work with us to ensure staff are happy and who help us review and update our benefits. We offer an employee assistance program and our Wellbeing Leads are there always here to support our staff.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following :
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 20 May 2024 and interviews will be held w/c 27 May 2024. You may be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a member of Making The Leap’s senior management team, you will take responsibility for the organisation’s growth and outward facing initiatives. You will lead and manage the organisation’s portfolio of social mobility leadership strands, and develop strong working relationships with key stakeholders. You will provide dynamic day-to-day leadership for the Making The Leap’s directorate responsible for income generation, impact, research, communications and policy, and ensure the organisation continues to be an exemplar of innovation, integrity and collaboration. You will also be contributing to, implementing and monitoring delivery of the organisation’s strategic plan.
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and our initiative Black Charity Leaders. Your remit would be directly with the first three strands and those in your team will offer support to the fourth.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
World Child Cancer is seeking an experienced corporate and philanthropy fundraiser to join our growing team and play a vital role in improving the chances of survival and quality of life of children with cancer in under-resourced countries.
About World Child Cancer
Over 400,000 children worldwide develop cancer each year. Childhood cancer is most often curable, with over 80% survival rate in high income countries. However, in many low-and-middle-income countries survival rates are often 25% or lower.
World Child Cancer’s goal is to help redress that inequity and improve the chances of children with cancer to survive and thrive in under-resourced countries. We currently work with local hospitals in 12 countries in Africa, Asia and Mexico to enable children with cancer to have equal access to the best possible treatment and care through awareness raising on signs of childhood cancer, providing financial, logistical and emotional support to address barriers to access treatment, training of healthcare workers and advocacy.
Overview of the role
This newly created Senior Philanthropy and Partnerships Manager role will play a key part in raising income from companies and philanthropists to help achieve World Child Cancer’s mission.
You will be passionate about enabling children with cancer to have equitable access to quality treatment wherever they are born. We are looking for someone experienced in corporate and philanthropy fundraising, who is proactive, confident in engaging with high value funders, able to develop strong internal and external relationships, has strong verbal and written communication skills, a collaborative way of working and experience in developing new business.
You will join a small but ambitious and high performing team that contributes significantly to World Child Cancer’s annual income of c. £2m.
Reporting to: Head of Philanthropy and Partnerships
Location: UK-based hybrid role: Home working for the time being, with the provision for regular meetings in the office. Office attendance encouraged on Mondays (nr Fenchurch Street, London)
Employment type: 28-35 hours per week, with flexible working considered, permanent
Salary: £40,000 FTE per annum
How to apply: please send your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.
Closing date: 13th May 2024
Key responsibilities
· To contribute to reaching or exceeding the Philanthropy and Partnerships income target
· To develop and lead the implementation of strategic plans for corporate partnerships and philanthropy
· To develop a range of benefits, products and engagement opportunities for high value funders
· To undertake prospect research to identify new corporate and philanthropic funding opportunities
· To work with the Charity’s Trustees, colleagues and supporters to identify leads and connections
· To proactively engage with and cultivate relationships with new funders and steward existing funders
· To work with the charity’s Programmes Team to match funding opportunities with the right projects and package these accordingly with robust proposals, monitoring systems and budgets
· To create strong donor communications
· To provide excellent account management and write update reports for some funders
· To attend relevant networking events and meet with funders
· To ensure all donor communications are logged on the CRM database (Raisers Edge)
· To comply with Fundraising best practice and any relevant legislation at all times
Person Specification
Essential
Educated to degree level or equivalent
A proven track record in corporate and major gift fundraising with evidence of successful solicitation of six figure gifts and multi-year gifts
Excellent relationship-building skills with the ability and confidence to interact with new and existing high value funders
Experience of successfully developing cultivation plans to engage new funders
Ability to research and identify potential new funders
Ability to translate complex, specialist information into accessible and compelling pitches, proposals and reports
Ability to help develop and monitor project budgets
Experience of working on multiple projects at the same time and cross-departmentally
A positive and collaborative team player
Ability to work on own initiative, prioritising workload with little supervision when needed
Passion to improve the lives of children with cancer
Understanding of project management
Flexibility to work out of usual working hours when required
Strong IT skills
Desirable
Experience of working in the international development sector
Experience of using networking events to prospect and steward funders
Experience with Raisers Edge or other CRM databases
Please submit your CV and a supporting statement (maximum 2 pages) that addresses the “essential” criteria in the Person Specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are seeking a skilled and experienced Fundraiser, working full-time on-site. The Fundraiser who will play an integral role within our team, working with the CEO, and senior management team, responsible for developing and implementing fundraising strategies, organising events and campaigns, maintaining donor relationships, and researching and identifying new funding opportunities, building a strong pipeline of core and restricted funding, as well as donations and gifts.
You will seek to maximise funding opportunities, expand our portfolio of grant funders, and contribute to a growth in income from Trusts & Foundations. The successful candidate will be responsible for researching and identifying prospective funders, writing, and submitting high-quality grant applications, and delivering excellent grant management.
You should be a proactive self-starter, with excellent written communication skills and demonstrable strong attention to detail. With experience of successful fundraising bids to trust, charities and local authority, working with grant applications and/or funding proposals utilising a range of tools to identify new funding opportunities, as well as some experience of philanthropic fundraising.
Please see our Fundraiser Application Pack for a detailed Job Description and Person Specification.
To apply, please email your CV and a covering letter explaining your interest in this post, relevant experience and suitability by 11.59pm Sunday 12th May 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The East Sheen Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£26,750, plus OTE Bonus
Location
East Sheen
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 11 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Muswell Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, full-time
Salary
£23,933 plus OTE Bonus
Location
Muswell Hill
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
When writing job applications, we want to see if candidates are the right fit for our charity, so they should be written using your own words. Use of Artificial Intelligence, such as Chat GPT, is considered plagiarism, and applications drafted with the assistance of AI will be automatically rejected.
The client requests no contact from agencies or media sales.
We are seeking a confident, experienced and motivated Fundraising Manager to join our team. This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London.
We would love to hear from you if you have:
- Substantial experience of building relationships with and securing funds from Trusts and Foundations.
- An understanding of and empathy for the challenges faced by migrants who are in crisis or at risk.
- An understanding of the challenges and opportunities faced by small, local voluntary organisations in ensuring sustainability.
Our organisation
South London Refugee Association is a well-established and impactful charity grounded firmly in our local area and trusted by our local migrant communities. We balance providing essential frontline services with work to advocate and campaign for change. We value the knowledge and experience our service users can bring to our organisation and involve those with lived experience at all levels.
Benefits include:
- 25 days annual leave (pro rata)
- 3 additional days given when the office closes at Christmas
- 1 additional day each year, after 2 years service, up to 30 days
- 2 week paid sabbatical after 7 and 10 years' service
- Group reflective practice
- Ongoing learning and development opportunities
- 5% employer pension contribution
- Cyclesheme and travelcard loan
- Being part of a committed, supportive and inclusive team
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Direct Marketing Officer (F2F Campaigns), joining a known specialist London Charity, who provide a crucial medical response service within the Capital.
- Hybrid Working; a min of 2 days a week office based.
- Salary: £30K to £35K per annum + benefits, based on experience.
With an extremely committed supporter base and ambitious growth plans across Individual Giving, along with working for a fantastic team with a great working culture, it’s a great time to join.
As the Direct Marketing Officer (F2F Campaigns), you will work closely with the Direct Marketing Manager, providing support with the development, management of the Lottery and Regular Giving programs through Face to Face (F2F) fundraising. You will;
- Work with and be a contact for F2F and Direct Dialogue agencies and campaign activity across Private Site, Door to Door and Telemarketing. Cultivating strong relationships with all agencies, ensuring they operate to the highest standards, meeting their contractual obligations.
- Assist on the development of strategic and operational plans for multiple Direct Dialogue fundraising campaigns.
- Assist with analysing results to ensure ROI is delivered and action where required.
- Facilitate the smooth running of F2F campaigns, ensuring donor recruitment targets are met and to a high standard.
- Responsible for Fundraiser Training; Induction, Enhanced and Quarterly Refreshers to date and relevant content.
As the Direct Marketing Officer (F2F campaigns), you’ll have ideally previous skills and experience in either a campaign management role within Direct Marketing, Individual Giving OR have worked in a fundraising and gained transferable skills in the areas below:
- Working with or managing external agencies and internal stakeholders to deliver successful campaigns or projects.
- Presenting to others, and/or creating and delivering training programmes to inspire and motivate others to achieve targets and deliver objectives.
- Monitoring, planning projects and/or campaigns to agreed deadlines.
- Managing data with an excellent command of MS Excel.
- An understanding of fundraising compliance, data protection and best practice.
Please note: This role is being recruited on a rolling basis. If of interest, please apply asap.
Based on the rolling recruitment process, the client reserves the right to close the role when required.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.