Donor Development Officer Jobs in Woking, Surrey
Are you passionate about driving significant growth in individual donor bases and income? I am currently working with a leading Health charity who are seeking an experienced Supporter Acquisition Manager to lead their efforts in expanding their reach and impact across various donor segments.
Job Title: Supporter Acquisition Manager
Salary: £40,000 to £45,000
Home-based position offering flexibility and hybrid/remote working options
Charity cause: Health Charity
Contract length: 12 months
As a Supporter Acquisition Manager, you will:
- Develop and deliver annual plans and budgets for recruiting new donors through diverse channels.
- Lead an effective direct marketing donor acquisition programme, ensuring maximum income within budget constraints.
- Shape and implement mass marketing plans for cash, regular giving, and lottery programmes.
- Drive growth through direct mail, telemarketing, digital, face-to-face, and other effective techniques.
- Work with the Head of Growth and Acquisition to strategise and capitalise on growth opportunities.
- Provide motivational leadership to the Supporter Acquisition Officer, driving both objective achievement and professional development.
- Work closely with cross-functional teams to base decisions on the best available insight and analysis.
- Continuously evaluate product performance and use data-driven insights for decision-making and improvement.
Why You?
- Experienced marketing/fundraising professional with success in reaching income targets.
- Direct experience in high-volume, multi-channel reach and response campaigns.
- Strong understanding of acquisition techniques and strategies, with knowledge of relevant charity/marketing legislation.
- Innovative thinker with a keen eye for detail and ability to adapt plans for achieving targets.
- Skilled relationship builder, communicator, and influencer with motivational leadership capabilities.
If you feel you have the experience necessary to make a success of this role and would like to have a further chat then apply within.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
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Actively Interviewing
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We are seeking a highly experienced Trusts and Foundations fundraising consultant to spearhead the Trusts programme at Dreams Come True. As an excellent communicator, influencer, and relationship builder, you will have a proven track record of successful fundraising in this area: ideally securing between 6 and 7-figure gifts.
The successful individual must clearly understand what is meant by a strong brand / charity proposition and have clear evidence of creating and delivering compelling cases for support, with strong examples of this resulting in successful grants to the value of £50-£100k.
Building upon the current small programme, you will lead on initiating conversations with new funders; quickly building rapport and submitting compelling funding proposals and writing timely reports as necessary. This is the sole Trusts based role within the Fundraising team but works closely with senior stakeholders across the organisation to develop funding projects and applications.
This is a fantastic opportunity for an ambitious and passionate individual to make a real difference to children with high needs living in the highest areas of deprivation in the country.
This role reports into the Head of Fundraising and sits within our small Fundraising Department.
This is a part time, very flexible role, of around 4-6 days per month.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Please identify your notice period and salary expectation in your cover letter.
Note: Unfortunately we cannot support applications from international candidates at this time
Job Title: Trust Fundraising Manager
Contract: Permanent, Full-time (35 hours per week)
Location: Anywhere in the UK, we are a remote-first organisation
Our mission is to tirelessly support and champion how parents can participate in education and have their voices heard. We want to be a powerful force for good in education in the UK that strives to bring homes and schools together for the good of all children and society. We have ambitious plans to increase our impact and are establishing a central fundraising strategy for the first time. Therefore, we are looking for an experienced trust fundraiser to play a key role in delivering organisational growth.
This is a fantastic opportunity to join our fledgling Fundraising Team and develop a trust fundraising programme from the ground up. We are looking for someone with experience in raising funds from trusts and foundations, who is an excellent communicator - spoken and written – and who can undertake research to effectively identify appropriate prospects. You will help to develop our case for support and develop a suite of proposals and reports that will convey to funders what Parentkind does, what the parents and schools we work with want, and how we support them. Attention to detail is key, as is the ability to manage your time and prioritise your work.
If you are excited by the potential for helping to establish a brand-new fundraising team and the opportunity to build something transformational alongside passionate and committed colleagues, we would love to hear from you.
You’ll have
- A minimum of two years of experience in trust fundraising
- Demonstrable success in securing four and five-figure gifts
- Experience in managing funder relationships, and developing them into longer-term partnerships
- Strong research skills to help identify suitable prospects whose mission aligns with Parentkind
- Excellent interpersonal and relationship management skills, with the ability to build and maintain positive relationships with diverse internal and external stakeholders at all levels
- Excellent communication skills - strong attention to detail and the ability to produce high-quality written applications, and proposals and deliver impactful presentations
You’ll get
- To join a fast-moving charity with an exciting future
- To help build a trust fundraising function from scratch, playing a key role in driving forward the charity’s strategy and shaping our fundraising activity
- Remote working full-time with a great online team culture
- 25 days holiday in addition to UK public holidays.
How to apply
A job description is attached to this listing.
To apply, please submit a CV and cover letter through CharityJob, outlining your motivations for applying for the role and how you meet the Person Specifications.
To arrange an informal discussion about the role please contact the Head of Grants, Seth Bara, at seth dot bara at parentkind dot org.
The deadline for receipt of applications is 9 am Monday 29th April.
Unfortunately, we cannot consider any applications received after the deadline.
Interviews will be held the week commencing Monday 13th May – if you cannot attend an interview during this week, please let us know when submitting your application, and should you be shortlisted, we will make arrangements for an interview at another time if possible. Interviews will be conducted remotely via video conference.
Parentkind is committed to a policy of equal opportunities and we ensure that all applicants are treated fairly and equally. We would be grateful if you would complete the equal opportunities monitoring questions when applying online to help us check that we are carrying out our policy of equal opportunities for all people. The information will be kept confidential and will be separate from your application. It will have no bearing on your application.
Parentkind is committed to meeting the needs of applicants with disabilities. Please let us know if you require any adjustments to your application or interview process.
More about Parentkind
Parentkind is a national federated charity that aims to advance education by encouraging the fullest cooperation between home and school, education authorities, central government and all other interested parties and bodies. We are proud to be the leading membership organisation for parent teacher associations in England, Wales and Northern Ireland. Parentkind seeks to represent all these parent groups as they strive to help every child in their school and we support our 12,500 members to raise £122m annually.
As well as helping parent groups on the ground, we provide resources to support parent participation in education at school and home so that every child can thrive and reach their potential. Ultimately, we want more parents to be empowered to be involved and engaged in their child’s education. The evidence is clear that parental participation in education benefits children in schools and society and increases the opportunities for social mobility for our younger generations.
We are working towards a future where this is considered an essential ingredient in the success of our children’s education by society, schools and parents themselves by:
- Engaging and inspiring individual parents
- Supporting our PTA and other member associations and growing the number if PTAs across the UK
- Helping schools be parent-friendly through guidance and training
- Working with partners
- Championing the role of those with parental responsibility in their child’s education through our research and by influencing education sector interests and policymakers.
The charity's impact is significant, and our work ensures that parent and carer voices are heard at a local, regional, and national level.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:
• Can this be stopped?
• How do I (or my child) live this life?
The merger of Fight for Sight and Vision Foundation on 1st April 2023 will enable us to address both questions. By combining our strengths and expertise we’ll be the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss.
We have a clear ambition, led by our CEO, Keith Valentine, who has valuable lived experience of sight loss. This ambition includes retail growth plans and an income generation strategy to open more shops over the next 5 years. We currently operate 10 shops selling donated goods, including an online eBay shop.
We are now looking for experienced, committed, and creative individuals to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful, we’d love to hear from you.
The Hampton Hill Shop Manager will play a crucial role in the future growth of our newly merged charity and the impact that we can achieve through partnership for people with sight loss.
JOB DESCRIPTION AND PERSON SPECIFICATION
Responsible to
Area Manager
Direct reports
Immediately responsible for recruiting and developing a team of dedicated volunteers. In due course the role and responsibilities may grow in line with organisational growth and priorities.
Working hours and contract
Permanent, part-time
7 hours per week on Saturday
Salary
£23,933 pro-rata plus OTE Bonus
Location
Hampton Hill
Start date
As soon as possible
Role Responsibilities:
Purpose of Job
· To coach, lead and manage a team of volunteers
· Drive sales performance to exceed targets, maximising cost efficiency
· Maximise shop profits through delivery of the retail strategy, including income, gift aid donor sign up and conversion, donations and other income generators.
· To achieve compliance with relevant regulation e.g., health and safety and safeguarding, whilst adhering to all policies and procedures
· To promote strong relations within the local community to enhance the profile and good name of the charity
Main Responsibilities
· To deliver shop income plan
· To achieve gift aid income objectives, donor sign up and conversion. Improving processes to deliver maximum value, coaching colleagues to success
· To support and manage volunteer pricing to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution
· To develop a culture of ownership and follow up within own team and volunteers
· To adhere to safe, legal & secure requirements and standards for the shop, both front and back of house
· To induct, train and coach new colleagues, as evidenced through induction paperwork and development plans
· To role model and promote effective team communication, celebrating success and sharing best practice
· To liaise closely with the Warehouse Manager, Area Support and Volunteer Manager and Area Manager
· To role model exceptional customer service to supporters and donors, providing feedback in a timely manner
· To ensure the highest standards of customer care and service are demonstrated by self, line reports and volunteers
· Promote, monitor and act on internal and external customer feedback
· To evidence effective local networking to generate donations and volunteer engagement, including local business and other stakeholders
· To monitor and check security of stock and debrief variances with the Area Manager
· To proactively assess own development needs and seek out development opportunities to enhance contribution to Retail objectives and operations
· To take ownership of good housekeeping for all areas of responsibility
· To accept responsibility and carry out any other task commensurate to the role
Person specification:
Skills, knowledge & experience
Sales and Profit
· Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the shop’s financial performance
· Foster a creative and entrepreneurial shop environment where team members seek to maximise income in new and innovative ways both within the shop and through a variety of channels, such as community events
· Manage the team to maximise income from Gift Aid on donated products
· Ensure that all of Vision Foundation financial procedures are adhered to and executed in a timely fashion by the shop team
Shop Floor
· Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop team
· Establish efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and Vision Foundation internal regulations regarding donated stock are adhered to
· Inspire the team to provide a great customer and donor experience, which enables The Vision Foundation to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Area Manager within the agreed timeframes
· Empower the team to create original, appropriate and commercially successful visual merchandising displays, including shop windows
· Make sure that all procedures for the sale of new products are followed by the volunteer team (if applicable)
· Work with the Area Manager to ensure our shops are in good condition, maximise their potential and are fit for purpose
· Provide a safe and healthy working environment and ensure that all team members are aware of and operate within Vision Foundation’s health and safety policies and procedures, including waste management and customer safety
Leadership - Volunteers
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution
Leadership - Paid Staff
· Recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise the shop’s income and profitability and guarantee the smooth running of the shop.
· Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.
· Connect the volunteer team with Vision Foundation’s work and help them to understand the value of their contribution.
Management - being part of Vision Foundation
· Play active part in the charity, including attending and contributing to all-staff meetings
· Play a key role in enabling the shop to represent Vision Foundation and increase the knowledge of the local community about our mission and work
· Be accountable for the integration of the shop into the local community in collaboration with the shop team
· Empower the team to respond to all appeals and fundraising opportunities.
· Adhere to and enforce Vision Foundation’s safeguarding policies.
Other
· Required to adhere to Vision Foundation’s vision, mission and values
· Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles
Personal qualities
· The ability to work under pressure whilst remaining calm and organised
· To be receptive to change and to act as a change agent
· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors
· To demonstrate a calm and logical approach to problem solving
· To consistently demonstrate a dedicated approach to the quality of customer service and team working.
· Comfortable working in a small team both strategically and operationally
· Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.
· Able to provide positive, dynamic, tenacious and flexible leadership at all times.
· Results-driven, able to measure and quantify own outcomes.
· Adaptable to changing landscape and evolving organisation.
· Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines
· Excellent verbal and written communication skills
· Highly organised with ability to plan effectively and allocate resources appropriately.
· An understanding of and commitment to London’s blind and partially sighted people.
Flexibility
· The role description is a general outline of duties and responsibilities and may be amended as the newly merged charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Urban Saints are looking to recruit a new Communications Manager to join the team. This is a critical role, where you will be taking a lead to ensure that Urban Saints' internal and external communications are as effective as they can be. You will manage the Communications Team to ensure effective delivery of our communications strategy that promotes the identity and values of Urban Saints. Working with all other branches of Urban Saints, you will also maintain overall responsibility for ensuring that Urban Saints communicates well with the wide range of audiences we are seeking to connect with.
The ideal candidate will be one who understands and is passionate about ministry, particularly with opportunities provided through communications. They will also be experienced and confident with all primary channels and tools within the communications and marketing arena. We are also looking for someone who possesses a strategic mindset who is able to act as advisor to the CEO on Communications and Marketing matters, and to achieve impact through partnership and networking.
When joining Urban Saints, you’ll enjoy benefits including:
- 25 days holiday (pro-rata) plus eight days bank holidays (pro-rata).
- Pension scheme: we contribute 6% to the Urban Saints pension scheme.
- Life assurance: you will receive life assurance cover to the value of four times your annual pensionable salary.
- Homeworking allowance.
- Eight Volunteering days (pro-rata): you will have an opportunity to volunteer for one of our events or a similar charity of choice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you passionate about ensuring everyone can engage effectively with the digital world? Are you a brilliant influencer who relishes harnessing great policy and research to realise social change? Do you want to work in a pioneering initiative with impact at its core?
Then this could be the role for you. At the Digital Poverty Alliance, we are looking for our new Policy & Insights Manager. You must be able to inspire us and our partners and spearhead our public affairs work, including through our National Delivery Plan to unite action to end digital poverty by 2030.
We bring together charities, corporates and government to address the underlying issues stopping families gaining full access to digital services such as education, healthcare and employment. We seek social change through our National Delivery Plan, whilst also delivering solutions in local areas that help real people and provide evidence for change.
This is an exciting, high profile and fast-paced role, joining our small team and working alongside partners, National Delivery Committee members and our wider stakeholders to effect real change for people. You will report directly to the Chief Executive, working alongside our Head of External Affairs.
A big part of our social change ambition is delivered through our public affairs work; influencing policy makers so that our ambitions are shared with government, companies and with everyone able to deliver to our vision of a world where everyone is able to connect successfully with the digital world where and when they want to. You will also be responsible for drafting white papers, analysing trends and data, and identifying new insights. You will support our Industry Forum, working with existing and new members to broaden the group.
The DPA aims to work through partners in delivering to our core mission and, as such, we retain only a small core team with support from our PR agency. As such, you’ll lead on delivering our policy and public affairs work, from briefing MPs to developing our policy positions.
Whilst the role is remote based, you will regularly need to attend in-person meetings and events in central London (daytime and evening), as well as undertaking travel across the UK. Given the need to attend meetings in Westminster and Whitehall, you will need to live within commuting distance of London.
Key focus areas
- Building relationships with public, private and third sector organisations, including the wider DPA community.
- Working to convene and collaborate with organisations and individuals committed to ending digital poverty.
- Work with colleagues across local, regional and national governments and across political parties to advocate for policies to promote digital inclusion.
- Undertaking research and analysis to understand digital poverty and the impact of policies to address it.
- Managing policy and research projects including the ongoing development of the national delivery plan and supporting ‘proof of concept’ projects.
- Developing commercial and research partnerships with organisations and supporting the development of the industry forum.
- Communicating the DPA vision and perspective through verbal and written communication.
First interviews will be held w/b 6th May 2024 via Microsoft Teams. Second interviews will be held soon after. The role is to start as soon as possible. Please note this role will be subject to a DBS check.
Unfortunately, due to the expected volume of applications and our small team, we will not be able to acknowledge every application. If you have not heard from us by 6th May you have not been successful on this occasion.
The client requests no contact from agencies or media sales.