Donor experience manager jobs
Operations Lead - Asia region
Full time. Permanent. Hybrid working
Location: Dhaka, Bangladesh (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days).
Salary: T4,475,298.00 Bangladeshi Taka per year
Applications and CV to be submitted in ENGLISH only
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
Reporting in to the Head of Multi-Country Cluster (MCC), the Operations Lead for the Latin America & Caribbean region is a member of the senior leadership team and provides strategic and representational leadership for the cluster on operational excellence, making things happen for programme colleagues and partners across multiple countries and connecting with other departments to facilitate programme and advocacy impact, aligning with organisational values and goals.
The post-holder will manage internal operations for effective programme delivery across the MCC, including ensuring that partners
(active, inactive, new) are supported with capacity assessments (POCRA), in line with Charter for Change commitments, and putting in place systems and procedures to ensure swift, compliant funding flows to partners in high-risk environments in line with Christian Aid’s risk appetite to maximise impact.
The role will ensure compliance to Christian Aid grant making policies though close cooperation with finance and partnership leads.
Christian Aid operates in Colombia, El Salvador, Guatemala, Honduras, and Haiti within the Latin America and Caribbean region.
Some of the main areas of responsibility for the Operations Lead will include:
- Drive our systems to enable better high-performance and delivery of strategy at MCC, aligning with organisational values and goals.
- Foster a mindset of connection and collaboration across the priority countries that enable portfolio leads to achieve success.
- Foster a team mindset to ensure that the Business Insight and Process Improvement Team work alongside the Tech Team to support improvements in ways of working and build towards operational excellence through systems developments and improvements to maximise impact.
- Manage our risk appetite by planning well, having agile budgets, invest in innovation while maintaining our integrity as a UK registered charity and a going concern.
- Drive the team to ensure adaptability and agility of our programmes, keeping our organisation lean, finding cost-effective solutions and streamline decision making to enable flexible and responsive to evolving needs and contexts within the MCC.
- Oversee the digital platforms to ensure they secure and provide new ways to engage communities and develop new innovative technological use (including where AI is applied), to listen to and work with CSOs and other partners, as well as provide exciting and decolonial ways to gather data about impact across the MCC.
- Manage internal operations for effective programme delivery and ensure cost efficiency by considering whether repetitive and/or non-core activities are best provided by a third party via outsourcing to finding cost-effective and streamlined solutions.
About you
Who we are looking for
Essential:
- Fluent in both English and Spanish (written and spoken)
- Degree ideally in Management Science or Organisational Development or substantial equivalent professional experience.
- Substantial experience in business insight and process improvement on operational excellence (e.g. planning).
- Understanding of development issues and best practice.
- Highly developed ability in risk assessment in order to assess the organisation’s risk appetite and set risk.
- Demonstrated ability to get things done in complex settings.
- Highly developed interpersonal and communication skills, both verbal and written, and ability to build relationships with senior stakeholders and negotiate.
- Detailed understanding and experience of programmes varying in size, complexity, thematic priority and strategic approach.
- Highly developed analytical, creative and strategic thinking ability.
Desirable:
- Significant leadership and management experience in organisational effectiveness, strategic thinking, planning, budgeting and monitoring.
- Developed ability to provide thought leadership and innovative solutions.
- Highly developed ability to represent in public and in the media.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
For Salary details for this role, please refer to the Salary band by location.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Shape strategy and collaborate globally to grow life-saving stem cell donation.
- Lead key teams to ensure excellence and safety.
About Our Client
DKMS is an international non-profit organisation dedicated to the fight against blood cancer and blood disorders. With a presence in multiple countries, DKMS is renowned for its innovation in donor registration, patient support, and medical research. The UK team, based in Chiswick, is a dynamic and values-led group committed to saving lives through stem cell donation.
Job Description
- Lead the Medical, Donor Services, and Finance teams, ensuring operational excellence, clinical quality, and alignment with both UK healthcare frameworks and global DKMS standards.
- Co-develop the strategic vision for DKMS UK with the other Country Lead (Communication & Engagement), fostering a values-driven, high-performance culture.
- Oversee personnel, processes, and performance across departments, ensuring effectiveness and continuous improvement.
- Innovate in medical operations, donor services, and registry processes in partnership with colleagues and healthcare partners.
- Ensure compliance with UK laws and regulations, including clinical standards, data protection (GDPR), charitable governance, and healthcare practice.
- Build robust operational infrastructure - systems, workflows, and staffing - that enable sustainable growth and service excellence.
- Work with department heads to enhance donor registration, retention, and support, aligning with global DKMS goals.
- Share responsibility for the UK P&L, including budgeting, forecasting, and cost optimisation.
- Represent DKMS in national and international forums, positioning us as a trusted leader in stem cell transplantation.
- Develop and maintain strong relationships with transplant centres, donor registries, and other key partners.
The Successful Applicant
- Advanced academic qualification in medicine, life sciences, healthcare management or a related field; combined with business administration training or demonstrable commercial experience
- Proven experience in a senior leadership or managing director role, ideally within healthcare, non-profit or regulated medical environments.
- Significant background in leading cross-functional teams with a blend of clinical and operational responsibilities.
- Deep understanding of clinical governance, patient/donor safety, healthcare compliance, and donor management pathways.
- Strong financial management expertise, with experience overseeing budgets, forecasts, and financial reporting.
- Strategic and hands-on leadership experience, with the ability to manage complex stakeholder relationships and navigate organisational change.
What's on Offer
£100,000 and £115,000 basic + bonus + benefits
Contact
Rochelle George
Quote job ref
JN-082025-6820687Z
Where specific UK qualifications are required we will take into account overseas equivalents. All third party applications will be forwarded to Michael Page.
Prospectus are excited to be working exclusively with our client to recruit their new Director of Philanthropy Partnerships to join their team. The organisation is part of a global charity that uses hospital ships to deliver free healthcare to people in some of the poorest countries in the world. Their volunteers work with host nations to improve healthcare systems by training local medical staff and renovating facilities to leave a lasting legacy. Since 1978, They have visited 55 countries, providing services worth more than £1.2 billion.
The UK currently raises £9 million a year to support the charity's operations, benefiting from a diverse base of committed funders and partners. As well as providing financial resources for surgeries, healthcare, education and local partnerships, the UK identifies over 400 professional volunteers with medical, maritime and many other skills to crew the world’s largest charitable hospital ships.
This role is offered on a permanent full-time contract basis paying a salary between £68,000 to £75,000 per annum with flexible hybrid working arrangements at their Stevenage office.
The Director of Philanthropy Partnerships will be a member of the executive leadership team, and they will lead the ambitious Philanthropy team to fundraise from corporate partners, Major Donors, Trusts and Foundations. They will operationalise the three-year strategy, with realistic stretch targets and develop a prospect pipeline, mapping stakeholder and donor relationships. They will develop a personal caseload of donors capable of giving +£100K, over the next three years, building relationships with them and co-ordinating their solicitation and stewardship. The post holder will work closely with the Executive Director to identify key influencers and supporters, to build a strong group of high-calibre ambassadors.
They are looking for someone with demonstrable experience in securing six & seven-figure gifts and providing excellent relationship management. They are looking for a candidate with a strong background in leadership with the charity sector and experience in managing ambassadors and patrons. The ideal candidate will be committed to the values of the charity and understands the cultural nuances of a global organisation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
An exciting opportunity has arisen for an experienced Senior Finance Officer to join our mental health charity, to support and deliver effective, efficient financial processes and compliance with financial regulations and data protection to ensure the smooth and effective running of the organisation.
The successful candidate will report to the Senior Operations Manager and will involve managing financial transactions and reconciliation, maintaining accurate project records, supporting the production of management accounts, costing new work, budgeting and reporting as well as overseeing payroll.
You will need to demonstrate strong analytical skills and a passion for supporting mental health research. Attention to detail, an administrative mind and a compassionate communicator are vital to this role as well as the ability to use your initiative and manage your own workload. Every day will be different, with the opportunity for you to develop your skills and support our projects.
This post would ideally suit someone with excellent financial administration skills and project management experience. The post holder will also need to have knowledge of Xero and QuickBooks accounting software
Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour. We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.
We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme with healthcare cash plan. Please see the full Job Description for more information.
The closing date for applications is Monday, 20th October 2025 at 9am.
The Interviews will be held week commencing 27th October 2025.
To apply please visit job vacancies on the McPin Foundation website to download an application form.
If you have any questions about the post please send your email to our contact inbox.
The client requests no contact from agencies or media sales.
Fundraising and Marketing Assistant
We are looking for a Fundraising and Marketing Assistant to join our small, passionate team in this hybrid working role.
This is an exciting opportunity to help deliver our ambitious fundraising and marketing strategies, expanding our reach and impact in the community.
Position: Fundraising and Marketing Assistant
Location: Leigh Park, Hampshire – Hybrid (50% office-based)
Salary: £15,795 - £16,380 per annum (£25,974 - £26,936 FTE)
Hours: Part time (22.5 hours per week)
Contract: Permanent
Closing Date: Monday 6th October 2025 at 11.59pm
The Role
This new role will enhance our fundraising and marketing activities, connecting with diverse audiences including young people, families, professionals, and supporters. You will create compelling digital content, manage our website, social media, and email campaigns, and support donor stewardship and fundraising administration using our CRM system (Donorfy).
You will:
- Create and manage engaging content across website, social media, and email campaigns.
- Support donor and community fundraiser stewardship, ensuring excellent relationship management.
- Assist with small and medium-sized trust and grant applications.
- Analyse digital performance to inform and improve strategies.
- Maintain and enhance our website and CRM database.
If you are creative, proactive, and driven by purpose, and you enjoy both content creation and using data to amplify impact, we would love to hear from you.
About You
We are seeking someone with excellent communication skills, a flair for digital content, and an interest in supporting our mission.
You will have:
- Experience in a communications or marketing role.
- Experience creating content across websites, social media, and email marketing.
- Skills in using platforms such as Canva, Mailchimp, and JustGiving.
- Strong writing, editing, and relationship-building skills.
- The ability to manage multiple projects and deadlines in a busy environment.
Desirable:
- Experience supporting fundraising initiatives and donor stewardship.
- Knowledge of CRM systems, preferably Donorfy.
- Experience creating multimedia content such as videos and graphics.
Benefits Include:
- Work laptop for hybrid working.
- Generous annual leave plus bank holidays.
- Flexible start and finish times (between 8am–6pm).
- Flexible hours for appointments and caring responsibilities.
- 3% employer pension contribution (if eligible).
- Paid sick leave.
To apply
Please submit a full CV (accounting for all gaps in employment - for Safer Recruitment) and a covering letter detailing why you believe you are right for this role and your experience in all ‘essential’ criteria of the person specification.
About the organisation:
This charity is based in Leigh Park, Hampshire, dedicated to supporting young people and families. We provide a range of services including counselling, advice, outreach, and community engagement. Our goal is to make a positive difference in the lives of those we serve, and we are proud to be a trusted, specialist charity in our community.
We are an equal opportunities employer and welcome applications from all sections of the community.
Other roles you may have experience of could include: Marketing Assistant, Fundraising Assistant, Communications Officer, Digital Marketing Executive, Fundraising Officer, Marketing and Fundraising Coordinator, Communications and Fundraising Assistant.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall purpose
We are looking for a talented and ambitious individual to join our team to help us deliver partnership management to our corporate partners. Having expanded our services into Birmingham and Greater Manchester for the first time, fundraising and charitable activities with our corporate partners are a key area for growth to ensure that our organisational development is sustainable and permanent. Building on our success to date, working with over 50 active partners, our focus is on developing long-lasting and growing relationships that deliver both increased income and outcomes for our refugee clients. You will play your part in supporting and delivering external relationships working across multiple opportunities from staff engagement, hiring initiatives and volunteering projects, that maximise the value for Breaking Barriers, our clients, and our partners.
We concentrate on getting things done in a flexible and friendly environment where everyone is encouraged to take ownership and contribute. We are a team of around 70 staff who are all and committed to helping the UK’s refugee communities. Colleagues who thrive are passionate about our cause, confident working autonomously, collaborative team players, and not afraid to take the initiative and think creatively.
The main purpose of the Partnerships Officer role is to support the Partnership Management team on the delivery of first-class account management to our portfolio of corporate partners. Each partnership at Breaking Barriers is bespoke, comprising fundraising, skilled volunteering, awareness raising and, crucially, placement and job opportunities for our refugee clients. This diverse role is perfect for someone looking to make a difference and gain experience working within a corporate partnerships team. The successful candidate will provide crucial administrative, internal/external comms and wider support to the partnership management team. You will work closely with the Breaking Barriers delivery teams to help ensure our shared value partnerships have the maximum impact for our refugee clients.
Key responsibilities
- Supporting the Partnerships Managers and wider Partnerships team to help deliver bespoke partner activities across our portfolio of 50+ partners.
- Support the Partnerships team with administrative support, financial tracking, and monitoring and evaluation reporting.
- Work closely with the Partnership Managers and Employment teams to support the delivery of workshops, placements, hiring pathways, and volunteering activity with each corporate partner, as well as any additional programmes which are developed to support our refugee clients.
- Manage a portfolio of small partnerships, including fundraising, comms and delivery requirements.
- Create compelling proposals, reports and correspondence in relation to partnership objectives.
- Maintain regular monitoring and updating of our CRM database, ensuring data is updated regularly and timely for reporting requirements.
- Support on logistics and creation of key external events or projects.
- Champion the value of refugees and work collaboratively with colleagues across the UK to drive our mission forward.
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Interviews will be held online on a rolling basis so please apply as soon as possible to avoid disappointment.
We are proud to be a member of the
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
Friends of Ibba Girls School (FIGS), which supports Ibba Girls’ Boarding School in South Sudan, is seeking a highly experienced Director of Fundraising and Communications to develop its fundraising strategy, secure new donors, meet ambitious fundraising targets and raise awareness of and support for FIGS through a variety of communication methods.
Friends of Ibba Girls School, South Sudan (FIGS)
Friends of Ibba Girls School, South Sudan (FIGS) was set up in 2011 in response to a specific request from local community leaders to help them translate into reality their vision to build and develop a girls’ boarding school in South Sudan in order to enable girls to complete primary and secondary education rather than drop out of school due to poverty and family pressures.
FIGS has raised over £4.9 million over the last 10 years, particularly through relational fundraising from the wide network of individuals who donate through regular giving, mainly in the UK but also internationally. Other sources of funds include schools, churches, trusts and foundations, corporates, and business philanthropists, as well as a yearly campaign through the Big Give Christmas Challenge.
FIGS has a committed and hardworking body of trustees, chaired by Chris Trott, former British Ambassador to South Sudan, and now British Ambassador to the Holy See based in the Vatican City, Rome. The charity currently employs 2 staff who work on fundraising, communications and administration.
In 2023 FIGS Trustees commissioned Windle Trust International (a well-managed UK charity with a long track record of effective work in South Sudan and sub-Saharan Africa) to act as FIGS managing agents in South Sudan, and to provide professional, technical and management advice and support to Ibba Girls Boarding School (IGBS).
Ibba Girls Boarding School (IGBS)
Ibba Girls Boarding School (IGBS) now educates over 300 primary and secondary school girls from across the whole of Western Equatoria State (an area the size of Scotland but less densely populated) and employs 42 staff (teachers, matrons, cooks, grounds maintenance, night guards and other support staff). The school is on a large, 100-acre green campus and provides not only high-quality teaching in the core subjects on the national curriculum, but also a wide range of co-curriculum subjects like drama, debating, sewing, and farming.
Since its opening in 2014, IGBS has become recognised as a tried and tested visible demonstration of the benefits of boarding school education in South Sudan, where most girls drop out from school before the end of primary and very few complete their secondary qualifications. IGBS is making a substantial impact across South Sudan, by providing good quality “all-through” integrated girls’ schooling, for both primary and secondary girls, from any background and of any faith or none.
IGBS is achieving both tangible and intangible measures of success, including reduced drop out from school; excellent exam results; a safe, stimulating, happy and nurturing culture; empowering young women who can exercise leadership locally and nationally for this new nation (independent since 2011). IGBS is now attracting widespread recognition in South Sudan for lifting standards of teaching and learning, and acting as a beacon of light and hope, whose example can gradually ripple out to other schools across South Sudan.
The Opportunity
This is a great moment of opportunity for a highly experienced fundraising and communications professional with a strong and demonstrable track record to play a crucial role (alongside a subgroup of trustees and two paid staff) in reviewing and refreshing FIGS’ fundraising strategy for the short, medium and longer term, and in raising FIGS’ profile through strategic communications. This will support FIGS to reach ambitious fundraising targets to allow us to increase the number of girls in the school to full capacity and implement multiple capital projects on the school campus over the next 5 years. The fundraising challenge also includes deepening and expanding FIGS’ donor base, while sustaining and engaging the large network of existing supporters and loyal donors, supported by effective communications and PR. You will lead and direct the fundraising work and will use your skills across a wide range of fundraising functions, including cultivating gifts from wealthy philanthropists, and through wills and bequests. You will also lead on delivering FIGS’ communications strategy, identifying opportunities to raise its profile with target audiences using a variety of relevant communications channels. You will have experience of digital and social media campaigns, and will oversee the development and dissemination of strategic communications materials in support of FIGS’ fundraising and profile-raising objectives. You will ideally have experience working on projects in fragile or developing contexts and an interest in education and gender equity.
There is plenty to enjoy in the varied work, where one can see visible results not only in FIGS’ fundraising targets, but also in the impact it has on the school, its students and staff, parents and communities across Western Equatoria State and across the nation of South Sudan.
Key Responsibilities
- To support the design and delivery of FIGS’ fundraising strategy and action plan, achieving or exceeding targets and KPIs, both financial and non-financial, as agreed with the Chair of FIGS Trustees, Treasurer and Chair of its fundraising sub-group
- To oversee and deliver FIGS’ communications strategy, and raise its profile with existing and new audiences through strategic communications and PR
- To widen the existing network of donors, based on relationship development and management
- To maintain active engagement with existing supporters and donors
- To identify and generate new fundraising opportunities, from the corporate and philanthropic sectors, as well as from other organizations, groups and individuals
- To generate a pipeline of activities across a range of fundraising streams
- To undertake PR and communications work in order to support the fundraising strategy
- To lead the design and distribution of PR and comms materials, including website, regular newsletter, leaflets, social media.
- To line manage FIGS fundraising and comms staff
- To produce progress reports for FIGS Trustees about fundraising in relation to targets and budget and make recommendations for future workstreams
- To attend key fundraising and supporter events to generate significant income, support and profile
- To act as an ambassador for FIGS
- To ensure fundraising and comms activities are in line with FIGS’ values and policies, relevant legislation and the Fundraising Regulator Code of Practice.
The selection process and how to apply
The post can be undertaken on a full-time or part-time basis (where part-time is at least 24 hours a week). Hours can be flexible by arrangement. The person will work mainly from home, liaising online with FIGS and WTI Trustees, staff, and volunteers and with the Board of Governors and Head Teacher of the school in South Sudan.
Some travel to fundraising and communications events in London and elsewhere will be needed. A three-year rolling contract will be offered in the first instance, with annual review and the potential for extension, subject to achievement of agreed performance measures and targets. The salary is in the range of £45-70K (or pro rata) depending on track record and experience.
To apply please submit your CV and a statement of up to 500 words explaining how you can contribute to FIGS’ fundraising and communications work, including evidence of your fundraising and communications experience, achievements and approach. Please provide the names and email addresses of two referees who would only be contacted after a job offer. Please apply by 9 am 29th October 2025 through CharityJob.
First and second round interviews will take place during November.
We are committed to equality, diversity and inclusion, and welcome applications from a wide range of identities and backgrounds.
Please submit your CV and a statement of up to 500 words explaining how you can contribute to FIGS’ fundraising and communications work, including evidence of your fundraising and communications experience, achievements and approach. Please provide the names and email addresses of two referees who would only be contacted after a job offer.
Friends of Ibba Girls School, South Sudan aims to improve the opportunity and quality of primary and secondary schooling for marginalised girls.
Join us at the Foundling Museum at a pivotal moment in its story. We are seeking an experienced, conscientious and collaborative Director of Development to lead our fundraising and strategic growth.
With passion, creativity and realism, you will drive philanthropic support, nurture key relationships and be a key contributor to shaping the Museum’s future as we build on its unique heritage and national profile.
You will bring proven leadership, deep understanding of cultural fundraising and the ability to inspire colleagues, supporters and stakeholders to achieve income targets. This is a rare opportunity to make a dynamic impact on a museum with history, relevance and ambition.
Role Overview
The Director of Development at the Foundling Museum will lead the Museum’s fundraising strategy, driving income generation to support its mission and programmes. This senior leadership role oversees all aspects of fundraising, including corporate sponsorship, individual giving, trusts and foundations, membership schemes, philanthropic campaigns and communications.
The Director of Development works closely with the Museum's Director (CEO & Artistic Director), Trustees and key stakeholders to cultivate relationships with high-value donors, build strategic partnerships and secure sustainable financial support. As part of the Senior Management Team, this new role will work in collaboration with the Director of Finance (PT) and Director of Commercial and Operations (FT).
Reporting directly to the Museum Director, the role involves managing a small development team (2FTE) and communications team, setting ambitious targets and achieving actual income goals, ensuring alignment with the Museum’s values and strategic priorities.
The Director of Development will play a critical role in shaping the Museum’s long-term financial resilience, leveraging the Museum’s reputation and impact to inspire and engage supporters from diverse sectors.
Key duties
Strategic Leadership
- Develop and implement a comprehensive fundraising, membership and partnership strategy to support the Museum’s short and long-term goals
- Work closely with senior leadership and the Board to align fundraising priorities with the Museum’s mission and strategic objectives
- Fundraising
- Lead efforts to secure major gifts and corporate sponsorships, with a particular focus on individuals, trust and foundations, and corporates
- Oversee the development of compelling proposals, pitches, and presentations to corporate and individual supporters, including negotiation of corporate and philanthropic agreements
- Work with trusts, foundations, and statutory funding bodies to secure grants that support the Museum’s exhibitions, programmes and capital projects, ensuring timely and accurate reporting on all grant-funded activities
- Ensure that proper due diligence around potential donors is conducted in line with the organisation’s policies and compliant with the Fundraising Code of Practice of the Fundraising Regulator and other national bodies with which the Museum is registered
- Donor and Partnership Development
- Identify, cultivate and secure new high-value donors of all types, including individuals, corporate partners, trusts and foundations and statutory funders
- Develop strong professional relationships with the Museum’s existing donors in a warm and personal atmosphere and in alignment with the Museum’s values
- Strengthen existing relationships with key stakeholders, including internal colleagues and board and committee members, to harness their relationships and foster a culture of philanthropy and understanding of fundraising across the organisation
- With the Director of Commercial and Operations, plan and deliver all major Museum events for key stakeholders
- Lead the team to cultivate the membership base of the Museum
- Leadership & Team Management
- Manage the fundraising team, providing guidance and support to ensure success in meeting income targets
- Manage the communications team to oversee the brand, marketing, media communications and related budgets
- Oversee digital communications, including website and social media, to increase income generation, philanthropy and partnerships
- Foster a collaborative and results-driven culture within the team, and with SMT across the staff
- Financial & Administrative Oversight
- Monitor and evaluate the effectiveness of fundraising activities, ensuring that targets are met and that funds are raised in line with the Museum's mission
- Oversee the fundraising budget and ensure efficient use of resources
- Liaise with the Director of Finance to ensure fundraising revenues are accurately tracked and accounted for
- Ensure complete, accurate and timely processes are conducted around all fundraising activity, including gift administration and acknowledgement, Gift Aid, GDPR compliance, etc.
- Provide regular reports to the Museum Director and Board of Trustees on the Museum’s progress on key projects and targets as articulated in the Museum’s strategic plan
- Public Relations & Advocacy
- Serve as a key ambassador for the Museum, deputising for the Director where appropriate regarding income generation, enhancing its public profile and strengthening its reputation in the philanthropic and corporate sectors
- Represent the Foundling Museum at events, donor meetings and public forums
- Keep up to date on best practice in cultural fundraising and charity sector fundraising and communications, and bring this knowledge back for institutional benefit
Person Specification
Experience (required)
- Proven leadership, ideally at least 5 years, in a similar role where philanthropic and grant income is central to the success of the organisation
- Extensive experience of shaping and implementing fundraising strategies that have delivered a step change increase in actual income
- A substantial fundraising track record in securing income from diverse constituencies and across funding types, including personal experience in securing major gifts and managing teams to do the same
- A demonstrable history of innovation and entrepreneurial approaches to identifying income generation opportunities and pushing organisations forward to increase income
- Proven experience of nurturing long and short-term funding opportunities and being the key point of contact for both
- Significant team leadership experience of creating, leading, inspiring and motivating a high performing team and collaborating with a wide range of colleagues and stakeholders
- Strong performance management skills with a proven ability to develop, articulate and champion funding opportunities and gain buy-in among staff and key stakeholders, including board and committee members
- In-depth understanding of relevant UK charity and tax legislation, due diligence processes and policies relating to fundraising
Experience (desirable)
- Extensive experience of fundraising in arts and / or heritage, preferably in the UK
- Knowledge of effective fundraising in Europe and the US, including tax-effective giving
- Thorough understanding of Data Protection legislation as it relates to fundraising, marketing and communications
- Experience of effective endowment and legacy fundraising strategies
- Personal characteristics and skills (required)
- Ability to lead, motivate and inspire a fundraising and communications team
- Excellent written and oral communication skills
- Highly developed negotiation, influencing and persuasion skills
- A natural networker who builds confidence and trust and can represent the Foundling Museum at the highest levels and garner respect within peer networks
- Project management skills and ability to remove any organisational roadblocks that exist in relation to development
- Resilient, diplomatic and resourceful in solving problems
- Ability to prioritise and focus on the areas of greatest impact
- Commitment to the highest professional and ethical standards
- Strongly numerate with the ability to be entrepreneurial and take measured risks
- Alignment to the Foundling Museum’s values, communicating clearly, transparently and consistently; having accountability and working as part of a collaborative team towards a common purpose
- Enthusiasm and passion for the mission of the Foundling Museum and for the importance of increasing engagement with and access to the arts
Conditions of Work and Benefits
- £65,000-70,000 full-time salary, depending on experience. We are open to 0.8 FTE at a pro-rata salary.
- Probation period of 6 months, and notice period of 3 months (1 month during probation)
- This job will be based onsite at the Foundling Museum. For all our employees, there are opportunities for partial hybrid working if desired; we have an agreed minimum of 60% of working hours that must be onsite at the Museum.
- Normal working hours are 9.30am to 5.30pm. This role requires some flexibility, including some mornings, evenings and weekends.
- 25 days annual leave per year (pro rata) + bank holidays (pro rata) + Birthday leave (one day)
- You will be eligible to join a group contributory pension scheme (3 months after your start date)
- Free access to our fully-funded Employee Assistance Programme for wellbeing – WISDOM
- Training support from our online learning platform
- Discount from the Foundling Museum Shop and local partner businesses
- Free or reduced-price access to partner museums
- Access to season ticket, rental deposit and cycle to work scheme loans (3 months from your start date)
- Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from the Museum Director.
Application timetable
- Closing date for applications: 12 noon on Monday 20th October 2025
- First interview date: Tuesday 4th and Wednesday 5th November 2025
- Second interview date for shortlisted candidates: Monday 10th November 2025
How to apply
To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form you may also attach your CV if you wish. Please note that the job is being advertsised via CharityJob until the 10th October and after this date you will need to go directly to our website to apply where you will have until the 20th October to submit your application.
PLEASE NOTE: On the application portal, where it requests a CV, please ensure to upload your completed Application Form (required), your CV (optional) the Equal Opportunities Form (optional).
Please get in touch with us if you have any access requirements or queries related to the application process details of how to do this are in the Job description.
If you wish to book a time to have a short informal conversation (phone or video) prior to application with the Museum Director her contact details are in the job description.
Please also note that any offer of employment will be subject to receipt of satisfactory references and proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will have a background of successfully securing grants from trusts and foundations within the charitable sector and have strong grant management skills, from researching prospects through to the production of compelling and successful proposals for funding. With excellent communication and writing skills you will be able to develop persuasive bids and build and steward relationships, demonstrating the impact of funders’ investment. You will be comfortable in managing a busy workload and to strict deadlines, working with our Africa and UK programmes team to achieve key targets and contributing to wider fundraising efforts, including through events and the growth of earned income streams.
For a self-motivated individual with the drive to galvanise internal and external support and opportunities, you will help to enable and achieve our ambitions for our Africa and UK programmes.
A world free of poverty where people can use their skills and energies to meet their needs and aspirations




The client requests no contact from agencies or media sales.
Are you passionate about building meaningful relationships and delivering exceptional supporter experiences? Do you want your work to make a lasting difference to people navigating real challenges in their everyday lives?
We’re looking for a Supporter Care Fundraiser who will be at the heart of a committed fundraising team, supporting individuals and communities who give their time, money and energy to help others. This role will be instrumental in ensuring supporters feel appreciated, informed and inspired to continue their journey with the charity.
You’ll provide high quality, personalised stewardship to donors and volunteers, helping to grow engagement and drive long term impact. You’ll also support the development of fundraising campaigns, events and community led initiatives, as the charity work towards an ambitious target over the next five years.
As a Supporter Care Fundraiser, you will:
- Deliver outstanding care to donors and volunteers through timely, personalised communications that build trust and loyalty.
- Accurately manage donations using the CRM system, ensuring prompt and appropriate acknowledgements.
- Develop and implement strategies to retain and grow supporter engagement, from tailored thank you messages to impact updates.
- Assist in the development and delivery of fundraising campaigns by supporting with resources, communications, and logistical coordination.
- Help coordinate supporter events (virtual and in person), including shows and community gatherings, to celebrate and connect with supporters.
- Maintain accurate supporter records and analyse engagement trends to improve supporter experience.
- Work closely with fundraising, volunteer, marketing, service delivery, and finance teams to ensure aligned supporter care across the organisation.
- Ensure all fundraising and data handling activities comply with relevant regulations and ethical standards.
To be successful, you must have experience:
- Experience in supporter care, donor relations, or customer service — ideally in the nonprofit sector
- Excellent communication skills, both written and verbal
- A friendly, empathetic, and professional approach to supporter interactions
- High attention to detail in processing, communications, and record keeping
- Ability to multitask and prioritise in a dynamic environment
- Comfortable using CRM systems and digital fundraising platforms (preferably Microsoft Dynamics)
- Knowledge of GDPR and best practices in ethical fundraising
- A proactive, collaborative mindset and a genuine desire to help others
Salary: £28,000-£32,000
Location: Flexible location with 2 days in Oxford office
Contract: Permanent
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you a passionate Community and Trusts Fundraiser ready to help grow vital income streams to empower communities in Africa by delivering safe water, sanitation, and hygiene to those who need it most?
This is a fantastic opportunity to play a key role in driving income, building meaningful relationships with Individuals, Community Groups, Trusts and Foundations to support life-changing projects in rural Zambia and Mozambique.
ONLY APPLY IF YOU ARE BASED IN SHREWSBURY or LONDON
Location: Remote (SHREWSBURY or LONDON based only) with a minimum of 5 mandatory meetings per year (includes overnight stays for 2-day meetings) at our office in Shrewsbury and occasional meetings elsewhere.
Contract: Permanent, Full-time (37.5 hours per week)
Salary: £30,000 - £33,000 per annum (depending on experience)
Benefits: Matched pension contributions (7% of salary after probation), 5 weeks' annual leave plus bank holidays, and a discretionary Christmas shutdown.
Reporting to: Head of Fundraising
The Charity:
Village Water are passionate about making a difference. For over 20 years, Village Water has been committed to transforming lives in Africa by delivering vital support in hygiene promotion, sanitation facilities, and safe water (WASH) to rural communities in Zambia and Mozambique. Collaborating with local partners, we reach the most marginalised populations in villages, schools, and health centres-improving health and empowering communities with opportunities to thrive.
The Role
As Community and Trusts Fundraiser, you will be at the heart of our community fundraising efforts while also taking ownership of your fundraising portfolio, focusing on maximising income from Community groups, Individuals, Trusts and Foundations (both UK and international). You'll build and manage your own portfolio of donors, create fundraising initiatives and try new approaches that inspire and encourage community fundraising. You will provide exceptional stewardship to secure ongoing support. Collaboration and adaptability across this small, yet impactful organisation is key, as is a passion for creating positive change.
Your Responsibilities:
· Develop and deliver engaging fundraising campaigns and activities for community groups and individuals.
· Create and manage a calendar of fundraising events and opportunities that engage and inspire participation from community groups
- Build and manage a portfolio of community supporters, trusts and foundations to maximise income and awareness.
- Develop a robust pipeline of funding applications, securing grants from trusts and foundations.
- Develop and nurture relationships with existing and prospective funders, delivering outstanding stewardship.
- Organise and support community fundraising events, both in-person and online, co-ordinating event logistics, from kit delivery to stock management and ensuring everything runs smoothly and the success of the event is maximised.
- Write impactful persuasive proposals and donor updates that showcase our work.
- Maintain accurate donor records and ensure timely reporting to funders in line with donation conditions while driving unrestricted and restricted income opportunities.
- Collaborate with colleagues to develop social media content that engages supporters.
- Work closely with Head of Fundraising to achieve key fundraising objectives.
- Uphold and embed Village Water values and behaviour expectations in your work.
- Ensure communications are in line with the Fundraising Regulator guidelines.
- Act as an ambassador for Village Water, representing the charity at networking events.
- Be flexible to attend the occasional out of hours event.
About You
We're looking for someone who is passionate about the cause and excited to make a meaningful impact. You will enjoy building impactful relationships with a wide range of people, both in person and online. You are self-motivated, organised and creative. You can adapt your approach to suit different audiences and achieve deadlines. You will have a positive attitude and a genuine passion for helping others.
Your experience will include:
- A proven track record of securing funds community groups and trusts.
- Confidence and experience delivering engaging presentations to diverse audiences.
- Exceptional relationship-building skills to ensure long-term donor support.
- Strong written skills for crafting compelling cases for support, donor updates and grant applications.
- Proficiency in using databases to monitor fundraising performance.
Why Village Water:
You will join a small, dynamic team that values its personal touch, collaborative approach, open communication and unwavering commitment to driving positive change. You'll work alongside passionate individuals who are making a tangible difference in people's lives every day.
Our Values:
Bold Innovation, Culture, Flexibility and Adaptability, Sustainability, Inclusivity and Diversity, Transparent Impact
How to Apply: send in your CV with a covering letter
Closing date: 9th October 2025
First stage interview: 20th or 21st October 2025
Only apply if you live in Shrewsbury or London
Better health, education and opportunity for everyone, through safe water, sanitation and hygiene.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast and The Social Mobility List.
The client requests no contact from agencies or media sales.
Are you a dynamic and experienced fundraiser looking for your next big challenge? We are seeking a strategic, creative, and driven individual to lead the Individual Giving programme at a well-established and values driven charity,
As Head of Individual Giving, you will report directly to the CEO and lead a passionate team dedicated to inspiring individuals to support the charity’s mission. You’ll shape and deliver multi-channel fundraising campaigns that grow the organisation donor base, deepen supporter relationships, and drive sustainable income.
This is a senior leadership role with significant influence across the organisation. You’ll collaborate closely with heads of other departments to ensure fundraising is aligned with the charity mission delivery, communications, and international programmes.
As a Head of Individual Giving you will:
- Head the strategic development and delivery of all individual giving activity.
- Oversee a diverse portfolio of appeals, ensuring campaign success across acquisition, retention, and stewardship.
- Drive innovation in supporter engagement, including regular giving, legacy marketing, and donor journeys.
- Manage key relationships with creative agencies, suppliers, and contractors.
- Ensure compliance with GDPR, Fundraising Regulator standards, and internal policies.
- Lead and develop a small, dedicated team including the Individual Giving Manager, Supporter Care Officer, and CRM Data Entry Officer.
- Oversee the fundraising CRM (Salesforce), ensuring data is accurate, insightful, and utilised to shape campaigns.
To be successful, you must have experience:
- Significant experience in Direct Marketing, ideally within a charity.
- Proven success in individual giving and campaign management.
- Strong understanding of CRM systems, ideally Salesforce.
- Experienced team leader with excellent interpersonal skills.
- Ability to manage multiple projects, deadlines, and budgets.
- Excellent communication and copywriting skills.
Salary: £54,000 per annum
Location: London, hybrid working , 2 days in the office
Contract: Permanent
Closing date: 5th November at 9am
Interview: 1st round interview 12th November
2nd round interview (if required) 13th November
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Background to the Role
Cynthia Spencer Hospice has a proud history of delivering exceptional care and support to patients and families. Fundraising is vital to ensuring we can continue this work, and our ambitious fundraising team plays a key role in achieving this.
The Community & Events Fundraising Lead will drive forward our community and events fundraising, working with colleagues, volunteers, and supporters across Northamptonshire to grow income, raise awareness, and deliver memorable, high-quality events and challenge activities that inspire long-term support.
Purpose of the Role:
- To lead and deliver the hospice’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
- To manage and grow our flagship events (including Twilight Walk, Cycle4Cynthia, Colour Run, and the 40s Big Band Bash).
- To oversee and develop our challenge events programme, including open challenges and bespoke hospice challenges.
- To build strong community partnerships and supporter networks, maximising engagement across Northamptonshire.
- To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated to continue supporting the hospice.
- To line manage the Events & Community Fundraiser, supporting their professional development and success.
Main Duties and Responsibilities:
Events & Challenge Fundraising
- Plan, deliver, and evaluate the hospice’s calendar of flagship events (Twilight Walk, Cycle4Cynthia, Colour Run, 40s Big Band Bash) ensuring high-quality participant experience and strong income return.
- Manage the development of challenge events, including open challenges (e.g. skydives, treks, marathons) and bespoke challenges created by the hospice.
- Research, propose, and launch new event opportunities that reflect supporter interests and market trends.
- Set and manage budgets for all events, ensuring strong ROI and accurate forecasting.
- Work with Marketing & Communications colleagues to deliver compelling event campaigns that maximise participation and sponsorship.
Community Fundraising
- Build, support, and steward relationships with community groups, schools, faith groups, businesses, and clubs to grow grassroots fundraising.
- Deliver inspiring talks and presentations across the community to raise awareness and income.
- Provide excellent supporter care for all community fundraisers and volunteers, ensuring they feel valued and supported.
Income Generation & Monitoring
- Set, monitor, and achieve income and expenditure targets across events and community fundraising.
- Ensure accurate and timely recording of financial and supporter information using Donorflex (fundraising database).
- Provide reports, updates, and insights for senior staff, colleagues, and Trustees as required.
Leadership & Collaboration
- Provide clear line management to the Events & Community Fundraiser, including supervision, appraisals, and professional development.
- Recruit, support, and work alongside volunteers, ensuring they feel valued and engaged.
- Collaborate with colleagues across fundraising, retail, communications, and clinical teams to maximise opportunities.
Other
- Act as an ambassador for the hospice at all times.
- Ensure compliance with fundraising law, GDPR, and hospice policies.
- Work flexibly, including evenings and weekends, to support the needs of the role.
General
- To ensure all events and activities comply with codes of fundraising practice, charity law and Hospice policies and procedures, minimising risk and establishing Health and Safety controls.
- To keep abreast of developments within the external fundraising environment.
- Deliver talks and presentations in the community and online to local organisations to increase awareness of and support for the Hospice’s activities.
- To undertake cheque presentations on behalf of Cynthia Spencer Hospice as required.
- Develop and maintain an excellent knowledge of the hospice strategy, policies and activities and be able to represent the hospice effectively at all levels, including at conferences and events to deepen supporter’s relationships.
- To undertake speaking engagements and cheque presentations on behalf of Cynthia Spencer Hospice as required.
- Ensure that all information relating to patients and staff gained through employment with the Hospice is kept confidential.
- To manage your own diary, filing, email system and other electronic databases, using independent judgement to facilitate effective use of time and easy retrieval if information.
- To assist the Fundraising Team members in the ‘on the day’ organisation of major events, including during evenings or weekends.
- Participate in the day-to-day work of the organisation – such as reporting, attending team and Trustee meetings as required, and taking a flexible approach to general administrative and support tasks.
- To attend Regional National Association of Hospice Fundraisers Meetings throughout the Midland Region.
- To attend training and development sessions as identified in the personal development plan and Individual Appraisal.
Any other responsibilities with the role or required to fulfil the expectations of the position.
Person Specification
Qualifications & Education
- Educated to degree level or equivalent experience.
- Good standard of numeracy and literacy.
- Evidence of continuous professional development.
- Desirable: A relevant fundraising qualification.
Experience
- Demonstrable experience in both events and community fundraising within the charity sector.
- Strong track record of planning and delivering large-scale fundraising events and challenge activities.
- Proven ability to set and achieve income targets.
- Experience of building and managing relationships with supporters, donors, and volunteers.
- Experience of line management.
- Desirable: Experience of working in health or hospice settings.
Skills & Abilities
- Excellent organisational and project management skills, with the ability to manage multiple priorities.
- Outstanding interpersonal and communication skills – verbal, written, and presentation.
- Ability to inspire, influence, and motivate others.
- Knowledge of fundraising law, regulations, and best practice.
- Proficiency in Microsoft Office and fundraising databases.
- Flexible, proactive, and resilient, with a positive “can-do” attitude.
Personal Attributes
- High standards of personal conduct, honesty, and integrity.
- Enthusiasm for fundraising and a genuine passion for the hospice’s mission.
- A collaborative team player who values diversity and inclusion.
- Willingness to work flexibly, including evenings and weekends as required.
- Full UK driving licence and access to a vehicle.
The client requests no contact from agencies or media sales.
ABOUT TRAIN
TRAIN is a youth work charity based in South Oxfordshire. We support young people aged 10 to 18 in Didcot, Wallingford and the surrounding areas, especially those who are under-served.
Young people in our communities are facing complex challenges. Mental health struggles, pressures at school, family instability and the impact of poverty can leave them feeling isolated or overlooked. Too often, they don’t have access to the right support at the right time. TRAIN exists to change that. We offer trusted relationships with adults outside positions of authority, safe spaces where young people can be themselves, and opportunities to grow in confidence, make positive choices and feel part of their community.
ABOUT THE ROLE
This is a key support role in a small, values-driven charity. While most people know TRAIN for its youth work, the smooth running of our organisation depends on good systems, clear admin and reliable behind-the-scenes support. That’s what this role is about.
As Charity Support Officer, you’ll take care of the day-to-day admin that keeps us organised, while also supporting projects and events that help TRAIN grow. Some responsibilities are regular — such as finance processing, HR and volunteer onboarding, responding to enquiries and keeping records accurate. Others will vary week to week, from preparing a funder report to liaising with contractors on a website update or helping coordinate the Didcot Youth Festival.
We’re looking for someone who is organised, adaptable and comfortable juggling different tasks. You won’t be expected to lead major projects or make big decisions, but you will be the first port of call for the small, steady tasks that make a big difference. If you enjoy variety, value attention to detail, and want to play a part in supporting life-changing youth work, this role could be a good fit.
This is a part-time role of 15 hours per week, which can be worked flexibly. The role is based in Didcot or Wallingford with hybrid working. We expect at least some office time each week, but for exceptional candidates, we will consider a fully remote arrangement.
SALARY AND BENEFITS
- Salary: £26,403–£28,142 FTE, pro-rated, depending on experience
- Contract: Permanent, part-time (15 hours per week)
- Annual leave: 25 days plus bank holidays (pro rata)
- Pension: 3% employer contribution
- Flexible working: We’re happy to consider various flexible working arrangements, including hybrid working, fully remote, term-time only and job shares. We can also be flexible about the exact number of hours and how they are worked during the week.
- Professional development: Tailored learning and training opportunities
- Wellbeing: Access to an employee assistance programme with mental health and wellbeing support
- Culture: Supportive, collaborative team with regular catch-ups and shared learning
JOB DESCRIPTION
Core (day-to-day focus)
- Communications and enquiries – be the first point of contact for general enquiries via email and social media, ensuring timely and professional responses.
- Project coordination and events – Coordinate various ad hoc projects (e.g. website refresh, new systems) and provide support for events such as the Didcot Youth Festival.
- HR and volunteer support – coordinate onboarding for staff and volunteers, including references, DBS checks and inductions.
- Office and building liaison – help keep the Didcot youth centre running smoothly by liaising with the landlord/service manager and handling facilities needs.
- Team support – provide admin support across the CEO, staff and trustees, including scheduling, minute-taking and document preparation.
Important (regular, but secondary to the above)
- Finance administration – support the CEO and our bookkeeper with tasks such as processing invoices, expenses, payments and payroll information.
- Data and monitoring – keep records up to date (attendance, impact data, safeguarding logs) for accurate reporting.
- Comms basics – work with the Fundraising and Communications Coordinator to update the website, draft newsletters and prepare supporter updates.
- Database and records – maintain supporter, volunteer and young people’s contact details.
- Policies and procedures – keep master copies organised and flag review dates.
- Health & safety admin – support with risk assessments, building checks and first aid supplies.
Occasional (as needed)
- Fundraising support – assist with funder reports, donor thank-yous and admin for community events.
- Safeguarding admin – support the Designated Safeguarding Lead with record-keeping and DBS renewals (admin only).
- Governance support – assist with trustee papers, annual returns and filings.
- Supplies and logistics – order office supplies, consumables and manage petty cash/card reconciliation.
- IT and systems – liaise with IT suppliers on logins, backups or new staff accounts.
- Insurance/licensing renewals – track renewal dates and ensure processes are followed.
ABOUT YOU
We don’t expect you to have experience in every area of this role — we know people pick up skills in different ways. What matters most is that you’re organised, reliable and keen to support the team.
Essential qualities
- Organised and detail-focused, able to keep systems and records tidy.
- Good communicator, confident in responding to emails, calls and enquiries in a professional and friendly way.
- Comfortable juggling different tasks and adapting to what’s needed week by week.
- IT literate, with good working knowledge of Microsoft Office (Word, Excel, Outlook).
- Able to work independently but also collaborate well as part of a small team.
- Motivated by making a difference for young people through the support you provide.
- Satisfactory Enhanced DBS check (we will arrange this before you start).
Desirable qualities
- Experience of charity administration, finance or HR processes.
- Familiarity with database/CRM systems or monitoring tools.
- Experience coordinating volunteers or supporting events.
- Knowledge of safeguarding, data protection or health and safety admin.
- Experience preparing simple reports or supporting fundraising admin.
We’re open to people from a wide range of backgrounds. This role could suit someone returning to work after a period away from paid employment, or someone looking to transfer into charity work from another sector.
Equal opportunities
TRAIN is committed to building a diverse and inclusive team. We actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience.
Safer recruitment
TRAIN is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment. Recruitment to this post will include references and an enhanced DBS check.
TRAIN exists to improve the life opportunities of young people aged 10 to 18 in Didcot and Wallingford.
The client requests no contact from agencies or media sales.