Donor experience manager jobs
Location: Oxford
Salary: £28,000 - £32,000 per annum
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve.
ROLE OVERVIEW:
The Supporter Care Fundraiser will be responsible for providing exceptional stewardship and support to our valued supporters, including donors and volunteers (committee members and non-committee members). This role will ensure that our supporters feel appreciated, informed and engaged with RABI’s work, ultimately helping to strengthen relationships and encourage continued giving. This position is crucial to maintaining long-term, meaningful connections with donors and ensuring they feel a sense of connection to RABI’s purpose.
With a strong focus on relationship management and supporter stewardship, the Supporter Care Fundraiser will help drive the growth of community-led fundraising initiatives. Working alongside both central and regional volunteer teams, this role will be pivotal in supporting RABI to achieve its ambitious £10 million fundraising goal over the next five years.
KEY RESPONSIBILITIES:
Supporter Stewardship: Provide high-quality, personalised care and attention to supporters, ensuring they feel valued and recognised for their contributions. Respond promptly and professionally to all enquiries and support requests via email, telephone and post.
Donation Processing: Oversee the accurate and timely processing of donations, ensuring that all records are updated in the CRM system and acknowledged and thanked appropriately.
Engagement and Retention: Develop and implement agreed strategies to engage and retain supporters, including regular communications through thank-you letters and phone calls. Work to build ongoing loyalty and support from supporters.
Campaign Support: Assist with fundraising campaigns and initiatives by providing supporter-facing materials, ensuring clear communication and helping to create opportunities for supporters to engage in fundraising activities.
Supporter Communication: Coordinate and manage supporter correspondence, including sending out personalised thank-you notes, acknowledgement letters and updates on the impact of donations. Ensure that supporters are kept informed about RABI’s work and how their support is making a difference.
Event Coordination: Assist with the planning and execution of events (e.g. agricultural shows, community and corporate events), virtual or in-person, to ensure supporters feel appreciated and connected to RABI’s purpose.
Data Management and Reporting: Maintain accurate supporter records and provide regular reports on donor activity, feedback and engagement. Help identify trends and opportunities for improving supporter satisfaction and retention.
Feedback and Improvements: Gather feedback from supporters and analyse donor satisfaction to continually improve the supporter experience and identify areas for development in our stewardship strategy.
Collaboration: Work closely with the Fundraising and Volunteer teams to ensure alignment between supporter care efforts and broader fundraising strategies. Collaborate with other departments to ensure that supporter care is integrated into all aspects of RABI’s operations.
Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts.
Essential
Proven experience in a similar supporter care, donor relations or customer service, ideally within the non-profit or charity sector.
Excellent verbal and written communications skills, with the ability to engage with a wide range of supporters, stakeholders and volunteers.
Friendly, empathetic and personable, with the ability to build strong relationships and provide a positive experience for all supporters.
High attention to detail, particularly in supporter records, donation processing and communication.
Strong organisational and time-management skills, with the ability to manage multiple tasks and priorities efficiently.
Ability to resolve issues or concerns raised by supporters in a timely and professional manner, ensuring donor satisfaction.
A collaborative spirit with the ability to work effectively in a team environment, while also being self-motivated and able to manage tasks independently.
Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
Understanding of fundraising regulations, GDPR and best practices in fundraising.
Creative and proactive approach to problem-solving and idea generation.
Empathy with the farming community and an understanding of the challenges faced in rural life.
Benefits
Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
Life assurance from day one.
Access to our Employee Assistance Programme.
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
REF-223 986
?? Join Our Lifesaving Team ??
Community Fundraising Executive
Full Job Description:
?? Location: North England
?? Hours: 37.5
Salary - £30,814 plus car allowance
Benefits:
We’re on the lookout for a Community Fundraising Executive to support the Income Generation Team
What We Offer:
- Enhanced annual leave, with even more added as your service grows
- Additional annual leave purchase options
- Enhanced sick pay
- Life assurance
- Blue Light Card eligibility and access to generous discount schemes
- Access to our comprehensive Employee Assistance Programme
? What You’ll Be Doing:
The Community Fundraising Executive works closely with the National Community Fundraising Manager to deliver short and mid-term strategic plans and priorities for the function. The role is responsible for growing community awareness of the charity and driving fundraising activity across the region to meet income targets by proactively seeking out creating new opportunities and relationships. The key areas of activity the role is responsible for include generating and building relationships with community groups, organisations, volunteers and supporters, identifying new opportunities and leads within the region that will generate new income streams for the charity, and presenting to local organisations and groups within the region.
?? What We’re Looking For:
Please look at the job description for the full person specification
?? What’s In It For You:
At TAAS, you’ll be part of a passionate and committed charity that’s making a real difference every day. We value professionalism, compassion and teamwork — and we’re proud of our inclusive, supportive culture.
The Air Ambulance Service isn’t just a place to work; it’s a place to build a meaningful career.
Click “Apply Now” and help us keep our helicopters flying and saving lives.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants. We are currently recruiting for this role directly and do not require agency assistance at this time.
Are you looking for a rewarding role where you can make a real difference to people affected by MND?
We are seeking an MND Connect Adviser to join our dedicated Services and Partnerships Directorate. This is a unique opportunity to provide support, guidance and information to individuals and families, so they feel informed, reassured and better equipped to manage the impact of MND. As an MND Connect Adviser, you will be part of a supportive team who make a meaningful contribution every day.
Key Responsibilities:
- Respond to helpline calls, emails and forum posts promptly and appropriately.
- Use active listening and sensitive questioning to offer tailored support and guidance.
- Provide information about MND Association services and signpost to external advice where needed.
- Support people in complex cases by liaising with health and social care professionals, multi-disciplinary teams and MND Care Centres.
- Keep accurate records and carry out administrative tasks, ensuring data protection and confidentiality.
- Monitor service delivery standards and contribute to improvements where needed.
- Identify and act on issues of risk, including safeguarding, referring concerns appropriately.
- Promote the Association’s information resources and values in every aspect of your work.
About You:
- Experienced in an information-giving role, ideally including telephone helpline support.
- Skilled in active listening, with the ability to demonstrate empathy and help people prioritise concerns.
- Clear and confident communicator, able to explain complex and sensitive issues in a supportive way.
- Resilient when supporting people in distress, with patience and understanding.
- Able to provide information through written, digital and social channels.
- Experienced in using contact centre or CRM systems, with good working knowledge of Microsoft Office 365.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 2 - 3 days per week.
Joining us as an MND Connect Adviser means you’ll be part of a team that works together to deliver trusted information and emotional support when it’s most needed. If you have the skills and experience outlined above, we would love to hear from you.
Take the next step in your career and apply today to become an MND Connect Adviser at the MND Association.
The client requests no contact from agencies or media sales.
Head of Fundraising
Location: Lewes
Salary: £45,000 - £50,000 per annum
Hours: 37 hours per week
Vacancy Type: Permanent, Full Time
The Role
At Chailey Heritage Foundation, they give children and young people with complex disabilities the opportunity to pursue their fullest potential. As their new Head of Fundraising, you’ll lead their strategy to deliver transformational change — inspiring supporters, building partnerships, and
Key Responsibilities
As their Head of Fundraising, you will:
- Lead and inspire their dedicated fundraising team, ensuring a proactive, collaborative, and professional approach
- Shape and deliver ambitious strategies across trusts, corporates, major donors, community fundraising, events, and legacy giving
- Build strong, lasting relationships with donors, trusts, corporates, and major supporters
- Represent Chailey Heritage Foundation at events, presentations, and networking opportunities
- Provide regular reporting to trustees, senior leaders, and the Development Committee, ensuring governance, compliance, and fundraising systems are robust and effective
Skills and Qualifications
- A strong track record of success across multiple fundraising streams in the charity sector
- The ability to build lasting partnerships, diversify funding, and inspire donors at every level
- Experience of leading and motivating teams to achieve ambitious goals
- Strategic vision combined with hands-on delivery, and the confidence to innovate where it matters most
Benefits
- Enhanced Annual Leave – 25–30 days (plus bank holidays), increasing with service
- Enhanced Healthcare Cash Plan – claim back everyday health costs such as dental, optical, therapies, and counselling
- Contributory Pension Scheme
- Enhanced maternity, adoption, and paternity leave
- Employee Assistance Programme and access to their Wellbeing Centre
- Cycle to Work scheme
- Retail and leisure discounts, including Blue Light Card
- Free onsite parking, café, and kitchen facilities
- Death in Service benefit
To Apply
If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to their website to complete your application.
Reports to:
Director of Philanthropy and Communications
Direct reports:
None
Location:
Flexible, with monthly co-working days in London and additional stakeholder meetings as required.
Salary:
£30,000 - £33,600 depending on experience
Hours
Full time; 37 hours a week
We are happy to consider requests for flexible or part time working
Contract
Permanent
About Now Teach
Now Teach is at a pivotal time in its strategic journey, following a hugely successful media and bridging fundraising campaign that has raised over £3m in new income for 2024-2026 and achieved 32 media mentions (15 national) and 2.5m PR views. We are now seeking to significantly grow our donor base and fundraised income and therefore are looking to recruit to this new role. We are seeking someone who can support the Director of Philanthropy and Communications to deliver our strategy to increase income through the recruitment of new donors and enable and deliver work with our current funders (primarily individuals and trusts). You’ll be the person to ensure they have an amazing experience as supporters of Now Teach.
ABOUT THE ROLE
Role overview
This role will be varied and offer lots of opportunities to get stuck into managing relationships with high value donors. Both the CEO, and the Director of Fundraising and Communications will work to steward the relationships with our donors in person, while this role will lead on delivering high-quality preparation, proposals, reporting, and data management that underpin donor relationships. You will also contribute to building connections across teams and aligning fundraising activities with Now Teach’s wider strategy.
You’ll deliver exciting and engaging communications and events which inspire our donors to continue to support our cause, as well as be responsible for maintaining accurate records and reporting so we can give supporters a great sense of the impact their donations make. This role will work on a combination of externally facing and internal projects and tasks and will be a great way to advance your career in fundraising.
In this role you will…
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Create and maintain a stewardship calendar of content, reports, and events to engage our donors, ensuring alignment with organisational priorities.
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Write and produce proposals and applications for funding from major donors and trusts, in collaboration with programme and recruitment teams, championing user-centred thinking by representing participant and school impact in fundraising materials.
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Write and produce reports with in-depth detail of what we have achieved as a result of the funding from our donors
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Create an engaging termly supporter newsletter, sharing insights across the organisation to drive stronger engagement.
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Manage and own the fundraising database, ensuring accuracy, compliance, and supporting colleagues to use data effectively.
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Collaborate with the finance team to ensure accurate reporting of gifts
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Ensure compliance with fundraising legislation, charity law and data protection legislation like GDPR
PERSON SPECFICIATION
Who you are (qualities/values)
We are looking for someone who is passionate about raising crucial funds to ensure that Now Teachers, schools, partners, and the wider education system can realise the full potential of career changers in education.
You'll have an eye for detail and be able to deliver written communications to the highest standard, including working with our communications teams to develop and deliver engaging case studies and proposals for support. You’ll be happy working to deadlines, and spotting and responding creatively to opportunities that arise. You’ll be able to build strong external and internal relationships and enjoy the challenge of raising money to support our amazing work.
What you’ll need to succeed in this role (experience/qualifications etc)
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Some experience of working in charities, ideally in education, and/ or in fundraising
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Excellent communication and interpersonal skills
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An ability to manage your own workload, prioritise tasks, multi-task and stay organised.
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An ability to understand and assist with financial reporting
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Knowledge of fundraising legislation and best practices
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An ability to work collaboratively with different teams and stakeholders
Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every qualification. At Now Teach we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway.
Working at Now Teach
Our people join and stay because they value Now Teach’s flexibility, close-knit team culture and social purpose. 43% of employees at all levels of the organisation work part time or with compressed hours and everyone works flexibly, with time off in lieu as part of our standard working practices.
We are a small, collaborative and supportive team of nearly 20 people. We are non-hierarchical, with 100% of our people believing their line managers listen and value their opinions and people of all levels getting stuck in. We set clear expectations and celebrate the successes of teams and individuals. 100% of our team are proud to work at Now Teach, 94% find Now Teach considerate of their wellbeing and 100% feel like they are treated with respect at work.
Our culture is central to us encouraging and supporting people into teaching. Without our positive, honest, and flexible approach we wouldn’t be able to adapt to meet the needs of Now Teachers. We have been named as one of Escape the City’s Top 100 Employers in 2021 and 2022 and have been recognised as a Working Mums’ Top Employer and at the Working Dads Employer Awards. We have won awards for our Culture, Flexible Working and Excellence in Public Service.
In return
As well as flexible working and a great culture, we offer a wide range of benefits including 25 days annual leave per year (plus bank holidays), an additional 3 days for Winter closure (25th Dec-1st January), a pension scheme with a generous 11% employer contribution, a rewards platform with employee discounts and access to an Employee Assistance Programme.
Working arrangements
Full time/part time role, flexible working patterns possible. Now Teach are supported to work flexibly at co-working spaces or at home as needed with monthly working days in London. You will be required to cover your own travel expenses to London.
Our Values
At Now Teach, our values shape the way we work every day. We are looking for someone who shares these values and will help us live them in how we work with colleagues, donors and partners:
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Focus on who matters most – putting participants, schools and partners at the heart of our decisions.
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Drive impact through expertise – sharing knowledge and learning to strengthen our work.
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Make change happen – adapting and persevering in the face of challenges.
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Build connections that amplify – working together and with others to achieve more than we could alone.
Application Process
Timeline:
Applications close on 10th October
First stage interviews will take place w/c 13th October [online]
Second stage interviews will take place before the end of October [in person]
To apply, please complete our online application form where you will be asked to upload a Cover Letter (no more than 1 side of A4) and CV (no more than 2 sides of A4).
Your Cover Letter should include why you are attracted to the role, why you are motivated to work at Now Teach and what you can bring to the team.
If you have any difficulty with accessing the application form, need any additional support or require reasonable adjustments to the application process, please contact us.
Diversity, Equity & Inclusion
Now Teach strives to be a workplace that is diverse, equitable and inclusive where we can ALL be ourselves. We encourage applications from people of all backgrounds, ethnicities, ages, gender identities, stages of life and those with hidden or visible disabilities.
We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavor to be as accommodating as possible. If you would like to discuss specific requirements, please contact us and ask to speak to the Operations Team.
All applicants must have an existing Right to Work in the UK.
Safe Recruitment Procedure
Now Teach are committed to safeguarding and promoting the welfare of children and young people. To meet this responsibility, we follow a rigorous selection process, and all successful candidates will be subject to a basic Disclosure and Barring Service check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.
Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.
We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.
The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.
The Role:
- To develop and maintain effective working relationships across RSTMH
- To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
- To support with the management of the RSTMH office and office processes
- To undertake electronic and paper filing, and maintain filing systems appropriately
- To support with team planning, scheduling and social events and activities
- To assist with the management and promotion of the RSTMH meeting room
- To support with financial administration
- To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
- To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
- To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
- Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
- To support the Communications Manager in scheduling and sourcing content for social media
- To support on the website by uploading and editing content through the CMS
- To help create and send the fortnightly member newsletter and the monthly non-member newsletter
- To support the Communications Manager in creating content to be shared across RSTMH communications channels
- To assist with communications planning
- To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
- To support with strategies to increase members of RSTMH
- To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
- To support with membership management, ensuring data is up to date using CiviCRM
- To provide support to the managing editor for Journal-related tasks
- To ensure that all assigned tasks are completed to a high standard
- To participate in team meetings, planning and initiatives
- To assist in any administrative tasks to support the team and wider RSTMH community
- To undertake any other reasonable tasks as could be expected of a Team and Office Assistant
Essential Technical Skills:
- Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
- Capacity to set up and maintain administrative processes and office systems
- Excellent written and verbal communication skills and a strong understanding of delivering great customer service
- Experience of being responsible for initiating, planning, and developing own areas of work
- High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
- Exceptional use of written and spoken English
- Experience providing administration support, preferably in an office environment
- Good analytical skills with the ability to identify key points from complex material or information
Personal Skills:
- Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
- Ability to be calm under pressure and help build a collaborative team culture
- Flexibility and willingness to work under own initiative
- Discretion when dealing with confidential information
- Willingness to undertake other responsibilities and an eagerness to learn
- A demonstrated commitment to and interest in the aims and objectives of RSTMH
Desirable Skills:
- Filing experience
- Experience of working with databases
- Professional, polite and confident telephone manner
- Experience of working in events
This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.
Please note: This is a London based role and will be office-based. This is not available as a remote job.
Interested?
Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.
Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).
Salary: £45,000 – £50,000 per annum
Contract: Permanent, Full-time
Location: Hybrid (Midlands-based with travel across Gloucestershire, Herefordshire, Shropshire, Staffordshire, West Midlands and Worcestershire)
Closing date: 10 October
Benefits: Flexible working, opportunity to shape the future of corporate and major donor fundraising, values-driven culture, and the chance to save lives every day
We have an exciting opportunity for a Corporate Partnerships Lead to join Midlands Air Ambulance Charity – one of the UK’s busiest and most respected air ambulance services. With a strong portfolio of supporters and ambitious plans for growth, this is a fantastic time to join their passionate team.
In this senior role, you’ll lead a successful and growing team to build and manage high-value relationships with businesses across a six-county operating region. You’ll secure significant five- and six-figure gifts that directly fund their lifesaving service, while also helping shape the charity’s approach to philanthropy and major donor engagement.
To be successful as the Corporate Partnerships Lead, you will need:
- Extensive experience in corporate fundraising with a track record of securing five- and six-figure gifts
- Strong leadership skills and the ability to motivate and develop a team
- Excellent relationship-building and influencing skills, confident engaging senior executives
- Outstanding communication, presentation and negotiation skills
- Full driving licence and access to a vehicle, with flexibility to travel across the Midlands
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2723HB.
Ashby Jenkins Recruitment is a specialist charity recruitment agency. We are committed to equity, diversity, and inclusion and take a relationship-led approach to recruitment in the sector. You can read more about our commitment to diversity on our website.
If enough applications are received, we reserve the right to close the application period early.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Request For Quote (RFQ)
Transformative Change: Organisational Monitoring, Evaluation, Accountability and Learning (MEAL) Consultancy
Date of issue: [1st October 2025]
RFQ reference number: [AAUK MEAL001]
Closing date for submissions: [20th October 2025 / 12.00 Noon]
Context
ActionAid UK (AAUK) is a complex, values- driven organisation which is implementing an exciting new 2025-2028 strategy with one overarching goal:
Decolonise our systems and practices to tackle the root causes of inequality and justice. Four strategic goals will steer our direction:
- Champion women’s rights organisations and feminist movements driving systems
- change.
- Build donor, political and popular support for fair and just systems.
- Strengthen global solidarity networks.
- Re-envision and create equitable new ways of working.
Alongside the strategy, a transformation and innovation programme will embed a fundamental shift in the way the organisation operates, involving significant and sustainable changes to its culture, systems and practises. Transformative change at AAUK means change that is fundamental, lasting, and which challenges existing internal and external structural inequalities. These changes will also be guided by our Theory of Change and our feminist, decolonial and anti-racist principles.
A priority is to change the way we currently approach monitoring, evaluation, accountability and learning (MEAL) at an organisational level, looking specifically at how we assess change and impact across our yearly organisational plans and within the four-year strategy.
AAUK is seeking a qualified consultant or a company to collaboratively design, develop and deliver a new approach to capturing change and impact at ActionAid UK, moving the organisation away from traditional types of metrics and methods.
We are looking for you to conduct a light-touch review of our current organisational methods and tools and develop a new organisational transformative change framework, training workshop and action plan. We would like this consultancy to:
- Develop an approach to capturing transformative change and impact over time which captures gradual/incremental or exponential changes.
- Capture systematic changes and shifts in thinking and behaviour/culture
- Enable staff to feel confident to gather and interpret evidence of change alongside diverse experiences including their own
- Enable AAUK to capture collective contributions to change, recognising that no single action or individual makes change happen.
- Help us use the information we gather to inform and improve our work and better understand our unique role within the complex ecosystem of organisations and partnerships in which we work.
Objectives of the assignment
- Review and support the transformation of our organisational monitoring, evaluation, accountability and learning processes to align with our new strategy and decolonial approach.
- Develop an organisational transformative change framework/toolkit and action plan, enabling staff to confidently capture impact over time and foster a culture of innovation, learning and accountability across the organisation.
Deliverables
The consultant / firm will work in collaboration with colleagues from AAUK Leadership and Transformation teams to:
- Create a plan and methodology that is aligned to our strategic objectives, decolonial approach and transformation activities.
- Conduct a light-touch process review, including desk research and conversations with key members of staff – to understand our current organisational monitoring and reporting processes, methods and tools.
- Develop a new Transformative Change organisational framework/toolkit which includes methods and tools for measuring change at organisational and team level and establishes a baseline from which we can improve and which captures both successes and challenges.
- Develop a staff training workshop on the new framework and tools.
- Provide a workplan with future recommendations and actions.
Proposed deliverables and payment structure
Deliverables - Tasks - Due date (from start) - Payment
- Delivery plan - Develop a delivery plan for this consultancy including proposed methodology and approach - By week 2 - 20%
- Process review - Carry out a light-touch review to understand our current approach - By week 6 - 20%
- Organisational framework/toolkit - Develop transformative change framework and toolkit - By week 12 - 20%
- Staff training workshops - Develop a training workshop and post- training feedback - By week 14 - 20%
- Final workplan - Produce final report with recommendations and action plan for sustained MEAL improvements. - By week 16 - 20%
Duration and timeline
The assignment is expected to start on 1 December 2025 and be completed by 20 March 2026, although there is some flexibility on the timetable.
Required skills and experience
The successful consultant/firm should demonstrate:
- At least 5 years of experience working on MEAL system design and implementation in the INGO or development sector.
- Experience of working with WROs or social rights movements.
- Strong knowledge of innovative qualitative and quantitative MEAL methodologies.
- Experience in participatory approaches and facilitating organisational learning.
- Excellent communication and facilitation skills.
Proposal requirements
Interested parties should submit:
Technical Proposal (max 10 pages), demonstrating:
- Understanding of the assignment and how AAUK strategy and guiding principles can be applied to developing a new organisational MEAL framework and tools.
- Proposed methodology and delivery plan.
- Relevant experience / team composition
Financial Proposal, including:
- Daily rates and total consultancy cost (inclusive of all taxes and expenses).
- Breakdown by deliverable and cost
Annexes, including:
- CVs of key personnel.
- Examples of previous work (Organisational MEAL frameworks).
- At least 2 references
Submission Process
Proposals should be submitted via email (see details on our website)
Subject Line: RFP – AAUK Organisational MEAL Consultancy – [Your Organisation Name] Deadline for submission: 20th October 2025 / 12:00 Noon (BST)
Evaluation Criteria
Proposals will be assessed based on the following:
Criteria - Weight (%)
- Technical understanding & methodology - 30%
-
Relevant experience & qualifications - 30%
-
Cost-effectiveness - 20%
-
Quality of previous work - 10%
-
References - 10%
Terms and Conditions
- All intellectual property and reports developed during this consultancy will remain the property of AAUK
- Shortlisted candidates may be invited for an interview or presentation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Charity:
Aphasia Support is a passionate, community-centred charity. Our mission is to improve the wellbeing of people with aphasia and their carers by providing tailored speech and language therapy and long-term support.
This is an exciting time to join the Aphasia Support as we embark on a new chapter in the charity’s development. We are looking for someone who shares our passion to drive fundraising initiatives that enable our vital services to reach more people, strengthen community connections, and build lasting partnerships. This is an exciting opportunity to play a key role in shaping the charity’s future, engaging with donors, supporters, and communities, and helping us achieve our vision of a world where everyone with aphasia can communicate with confidence.
The Role:
Aphasia Support is looking to recruit a Fundraising Coordinator to support the growth and sustainability of the charity’s income by coordinating and delivering a range of fundraising initiatives. The role has a particular focus on corporate engagement, individual giving, fundraising events and appeals, and community fundraising activities.
What’s essential is that you love what you do. We want you to enjoy coming to work every day and to care deeply about your role, your colleagues, and the people we support. If you are motivated, creative, and confident in driving fundraising initiatives, we would love to hear from you.
We welcome applications from people with relevant experience as well as those with transferable skills from different sectors who can bring fresh ideas and energy to the role.
Main Duties
· Identify, cultivate, and manage relationships with corporate partners, developing tailored partnership proposals and initiatives.
· Represent Aphasia Support at external events and networking groups, acting as an ambassador for the charity, promoting fundraising initiatives, and building relationships with potential supporters and partners.
· Support the delivery of the charity’s internal and external events - recruiting and stewarding participants, providing guidance on fundraising targets and resources.
· Support the charity’s Bonus Ball and other small lottery activities, sourcing raffle prizes and gifts in kind, ensuring compliance with Gambling Commission regulations.
· Maintain regular communication with donors, including acknowledgment, stewardship, and long-term relationship development to encourage regular giving and donor retention.
· Maintain accurate records of fundraising activities and donor interactions in the CRM system.
· Contribute ideas and insight to support the development of the charity’s fundraising strategy.
· Contribute positively to the wider team, supporting colleagues and promoting a collaborative and inclusive working environment.
· Follow the fundraising code of practice, keeping up-to-date with trends, best practices, and relevant legislation.
Person Specification
Essential:
· Good general level of education or equivalent work-based experience.
· Knowledge of the regulatory environment for fundraising from individuals, including data protection, Gift Aid, and fundraising codes of practice and regulation.
· Excellent time management and organisational skills with the ability to prioritise work, handle conflicting demands, and meet tight deadlines.
· Strong administrative and record-keeping skills with keen attention to detail.
· A desire to deliver the highest level of supporter care and engagement.
· Ability to be passionate and inspiring when communicating the work of Aphasia Support.
· Strong verbal and written communication skills, with the ability to engage different audiences tactfully and effectively.
· Good technical literacy with Microsoft applications (Word, Excel, Outlook, PowerPoint).
· Proven ability to build and maintain effective relationships, working both collaboratively and independently.
· Commitment and enthusiasm for supporting people with aphasia and their carers.
· Access to a car for work purposes and a full, current UK driving licence.
· Willingness to work out of normal office hours, with time off in lieu (TOIL).
Desirable:
· Understanding of aphasia and the challenges faced by those living with the condition and their carers.
To improve the wellbeing of people with Aphasia and their carers by providing tailored speech and language therapy and long-term support.





The client requests no contact from agencies or media sales.
We are looking for a Senior Stewardship Officer for an incredible social welfare charity to play an integral part in delivery of the warm cash stewardship programme, growing income from existing individual donors.
This is a London hybrid role 50% weekly office attendance.
The Charity
Dedicated to providing people with much needed life skills, this organisation assist with supporting people with education and necessary training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!
In this role you will:
Work closely with other teams in IG, including Acquisition and Legacy, to make sure all IG activity is integrated, supporter-centric and focussed on generating content that will engage supporters, encourage repeat giving and increase their loyalty and lifetime value.
Deliver excellent end-to-end project management for key projects and direct marketing campaigns, such as cash appeals, welcome journeys, cash to committed conversion campaigns, newsletters and virtual gifts.
Implement a test & learn approach to campaigns and work with the Data & Insight team in the ongoing measurement of individual campaign performance.
Always looking for new opportunities to inspire and engage supporters with personalised and targeted communications at a time that is right for them, to maximise lifetime value.
Lead on end-of-campaign reviews, with clear recommendations for improvement of future activities.
Prepare and monitor individual campaign budgets, supporting the Senior Stewardship Manager with annual budget setting.
You will need:
Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.
Experience of managing agencies creative, printers, fulfilment and telemarketing etc.
Excellent numerical skills and ability to analyse campaign results and highlight key learnings
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Harris Hill are delighted to be working with a fantastic charity to recruit for a Corporate Community Fundraiser in order to help the charity to deliver a bold and ambitious five-year fundraising strategy.
This is an exciting opportunity to join a well-established and evolving charity that supports a vital but often overlooked community across England, Wales and Northern Ireland.
In this dynamic and varied role, you’ll lead the development and delivery of regional and local corporate partnerships, ensuring strong engagement with businesses across the rural economy. You’ll collaborate with internal teams and regional volunteer networks to secure sponsorships, unlock fundraising potential, and drive community engagement.
As a Corporate Community Fundraiser you will:
- Develop and manage regional and local corporate partnerships to increase income and engagement.
- Plan and support events, campaigns and initiatives with sponsorship opportunities for corporate supporters.
- Design and promote programmes that encourage workplace giving, staff volunteering, and matched donations.
- Provide training and support to volunteers to help them engage local businesses and corporate sponsors.
- Collaborate with cross-functional teams including Events, Marketing, Volunteering, and Finance.
- Track and report on performance, ensuring alignment with budgets and strategic goals.
- Use CRM systems (Microsoft Dynamics) to manage donor relationships and identify new opportunities.
- Ensure fundraising activity is compliant with GDPR and sector best practice.
You’ll be a confident communicator with a proven track record in either corporate or community fundraising. You’re motivated by building connections, spotting opportunities, and delivering tangible results.
To be successful, you must have experience:
- Experience in corporate or community fundraising within the charity sector
- Demonstrable success in developing and growing corporate partnerships
- Strong project management and organisational skills
- Excellent relationship building and interpersonal communication
- Financial awareness and experience managing budgets
- Comfortable using CRM systems (ideally Microsoft Dynamics)
- Understanding of fundraising compliance and best practices
- A self-starter with creativity, confidence and a collaborative mindset
- Empathy for rural communities and an understanding of their challenges
Desirable
- Experience in a charity supporting agricultural or rural communities
- Knowledge of the farming sector and rural businesses
- A full UK driving licence (travel across England and Wales required)
Salary: £33,000 – £35,000 depending on experience + Car allowance
Location: Flexible working environment (with some in-office time in Oxford)
Contract: Permanent
Closing date: on rolling basis
Interview: TBC
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Coordinator
We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Stroke Recovery Service based in the South of Tyne and Wear area.
This is an exciting opportunity to work with stroke survivors and their families to support them following stroke.
Position: S11317 Stroke Support Coordinator
Location: Home-based, South of Tyne and Wear. However, frequent travel will be required as part of this role (may include team meetings or other work-related meetings)
Salary: Circa £16,440 per annum (FTE circa £27,400 per annum)
Hours: Full-time, 35 hours per week
Contract: Services are contracted and there is currently funding for this contract until 31 March 2027.
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 5 October 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Interview Date: 16 and 17 October 2025
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
The service aims to identify and address the needs of stroke survivors and carers across the stroke pathway, by providing a range of innovative support solutions, supporting them to meet their desired outcomes.
The Stroke Support Coordinator will:
- Support new stroke survivors and their carers from hospital discharge into the community.
- Provide personalised information, advice and support.
- Support clients to make informed lifestyle changes which will help them to prevent further strokes.
About You
The post holder will have experience/background in:
- A caring profession ideally with experience of supporting people with disabilities.
- Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
- Ability to use basic Microsoft systems.
This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role.
To fulfil the role, you must be a resident of the UK and have the right to work in the UK.
When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.
Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.
Finding strength through support
The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.
They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.
It’s only thanks to the generosity of supporters and donors that they can provide vital support.
The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.
The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.
A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Programmes and Policy Assistant
Location: Kings Cross, London - Hybrid
Salary: £27,040 per annum
Hours: Full time
Contract: Permanent
Who are we?
Art Fund is the national fundraising charity for art. With over 142,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of 900 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 140,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
As Programme and Policy Assistant, you'll support the Programme and Policy team with the delivery of Art Fund's grant-making programmes by providing administrative assistance and fostering good relationships with our network of museums and art professionals.
Your key responsibilities will include responding to and redirecting enquiries from museums and galleries, processing grant applications and invoices, maintaining department contacts in our Customer Relation Management (CRM) system and supporting with research to inform policy briefings, letters and external research commissions.
This is a great opportunity for someone who is motivated to apply their administrative skills and interest in art or museums, to support with grant making and advocacy for the museum and gallery sector.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59 on 8 October 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hear Us supports adults with mental ill health to access financial, health and social inclusion support in Croydon. We challenge restrictive and coercive healthcare practices and negative perceptions associated with mental illness, helping to reduce stigma and discrimination.
Purpose of Post: Ensuring that all available opportunities for raising funds for Hear Us are successfully exploited, managed, and maintained, contributing to the charity's financial viability and overall sustainability.
The client requests no contact from agencies or media sales.
We are thrilled to be helping Spectra to find seek a compassionate, curious, and entrepreneurial Head of Fundraising.
You will ideally have experience managing a small teams to achieve impressive results across Trusts, Foundations and Individual Giving.
This is ideally 4 days week offering hybrid role with approximately twice a month in the London office.
The Charity
A long standing LGBTQ+ charity dedicated to providing supportive, expert, and non-judgemental peer-led health and wellbeing services.
You will be joining an incredible organisation that prioritises a work culture that is based on collaboration and a willingness to develop working practices and share existing skills!
The Role
We are looking for a creative thinker with entrepreneurial ideas and understand how to manage a breadth of income through multiple digital platforms, applications, and bids.
You will oversee the funding portfolio, steward meaningful relationships with trust and foundation funders, and support the development of individual donors.
You will oversee and develop the fundraising team, including line management of the PT Senior Trusts Fundraiser and the PT Fundraising Executive.
You will source and apply for funds to meet a range of strategic priorities over the next period, including managing, reviewing and renewing some existing grants.
The Candidate
You will have experience in successfully leading small fundraising teams.
You will have experience in developing multichannel individual giving programmes, and writing and submitting compelling high value bids for trusts and foundations.
If you manage with integrity, stand for LGBTQ+ rights, are committed to racial and social justice, and strive for health equity, get in touch!
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.