Donor research manager jobs

Reporting to the Senior Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever-increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail, with excellent customer care
• Prioritise answering incoming phone calls and escalate any difficult situations/complaints to the Senior Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters, including by letter, email and phone, dispatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing, administration and Database record amendments/records being kept up to date. This will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage the removal process and consent process
• Assist with sending out problem payment letters
• Following up cancelled regular payments as part of the winback process
• Assist with handling material requests and recording actions on the Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Senior Supporter Care Manager and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Senior Supporter Care Manager

Please refer to the job description for a comprehensive list of tasks, responsibilities, and the required person specification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

About This Job

As Fundraising Assistant at sister charities, ACCT UK and CCFA, you will play a key role in the growth of existing fundraising and in the creation of new income streams. Stewarding fundraisers, helping to develop new and existing fundraising campaigns, building relationships internally within the cadet organisations and externally with Trusts and Foundations, corporates and major givers. You will provide administrative and operational support, including maintaining the fundraising database. Working closely with the rest of the Development team and in particular the Marketing department to ensure that both charities can provide increasing financial support to cadets and adult volunteers across the UK.

Essential Skills

• Highly organised 

• Excellent communication skills both verbal and written 

• Excellent interpersonal skills 

• Strong understanding of Word and Excel 

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will join a small, friendly and supportive team who believe collaboration is the key to success. By joining our team you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our London office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 9th November 2025.

Interviews will be held at Holderness House, 51-61 Clifton St, London EC2A 4DW during the week commencing Monday 24th November 2025.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a Disclosure and Barring Service check. In addition, we will follow up references.

Head of Fundraising
Alton, Hampshire
(flexible/hybrid working pattern with a minimum of 2 days pw in the office)
37.5 hours per week
Permanent
C£50,000 - £60,000 per annum depending on experience

About the role

Having established a strong fundraising capability and team with significant income growth over the last 4 years, Kidney Care UK is now looking for an exceptional Head of Fundraising to take the Charity to the next level.

You will work closely with the Director of Fundraising, Marketing & Communications to develop and implement a new 5-year fundraising strategy for the charity, with direct responsibility for managing Trusts and Foundations, Individual Giving, Legacy, In Memory, Community, Trade, and Challenge Event income streams.

You will be responsible for building a strong, motivated Fundraising team at the heart of the Charity, leading and inspiring a team of 13 fundraisers.

You will lead on developing and delivering the operational strategies, activities and key programmes of work, set budgets, develop supporter recruitment plans and deliver stewardship that offers a best in class supporter experience. You will inspire supporters to raise more to help more people with chronic kidney disease.

You will report directly to the Director of Fundraising, Marketing & Communications and be expected to manage Fundraising Managers and oversee the wider team.

Over time, you will also have the opportunity to personally develop your own 6-figure income streams and support the Director of Fundraising, Marketing & Communications across his network of 6 and 7-figure prospects and funders.

About you

This is an exciting and challenging role, and an opportunity to take fundraising to the next level in an ambitious and passionate national charity. As such we are looking for an exceptional fundraiser and leader who is comfortable and experienced with change management and leading by example in growing organisations.

With proven leadership skills, you will be enthusiastic, resilient, driven, results-focused, supportive and creative.
You will thrive under pressure and be able to lead and inspire our committed and passionate fundraising team through a period of exceptional growth.

You will be a fantastic fundraiser in your own right and be able to multitask across a range of different activities and income streams.

Most importantly, you will be a great manager of people who leads by example and can demonstrate the ability to build high performing teams.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their families.
• Flexi-time – we are flexible about start and finish times, and flexible about your location, but we expect you to be in the office 2 days per week.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.

Head of Finance & Operations

We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).

This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.

Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
 

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.

Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.

You will:

• Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
• Oversee governance, compliance, and risk management across all areas of operations
• Manage HR, IT, and systems to support our remote-working team
• Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
• Provide strategic insight and deputise for the ED when required
• Support staff development and wellbeing, ensuring a positive and inclusive organisational culture

This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.

About You

We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.

You will have:

• Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
• At least 7 years’ experience in financial and operational management within the charity sector
• Strong understanding of HR, IT, risk management, and governance in small teams
• Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
• Excellent project management and strategic planning skills
• Strong interpersonal skills and the ability to lead and mentor others
• A proactive, organised, and solutions-focused approach

Desirable:

• Knowledge of UK charity governance and reporting requirements
• Experience working with philanthropists, funders, or in the environmental sector
• Interest in climate and biodiversity issues

Benefits Include:

• 25 days’ annual leave plus bank holidays, pro rata
• 7% employer pension contribution
• Flexible working arrangements
• Learning and development opportunities
• Home working allowance, laptop, and IT support

About the Organisation

The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.

EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.

If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Community Fundraiser - London​

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research? ​

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.​

Key Responsibilities: ​​​

• Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• ​Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders ​
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research ​​

Requirements: ​​

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship  
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike ​
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure 

​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.​​

​For this role, the successful candidate must live in the London area.​​

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

Closing Date: 28th November 2025

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

This is an exceptional opportunity for a dedicated fundraising and marketing professional to use their expertise to help bring hope, healing, and practical aid to some of the world’s most isolated communities.

As our Digital Fundraising & Campaigns Lead, you’ll bring creativity and strategy together to inspire supporters and lead the delivery of our digital fundraising and donor acquisition activities.

Leading a talented team of marketing and campaign professionals, you’ll design and deliver integrated digital campaigns that tell powerful stories, deepen engagement, and help grow our community of supporters.

Using data-driven insights and creative flair, you’ll shape digital strategies that not only strengthen donor relationships but also help bring hope and practical aid to some of the world’s most remote communities.

You’ll collaborate with colleagues and partners across MAF to deliver campaigns, events, and digital initiatives that reflect our mission and values, while keeping innovation, compassion, and impact at the heart of everything you do.

Additionally, you will:
- Build strong agency relationships and oversee campaign delivery
- Act as a trusted adviser to senior leadership on digital strategy
- Lead the planning and delivery of events and volunteer engagement at festivals
- Ensure budgets are well managed and campaigns are delivered efficiently
- Develop and evaluate digital performance metrics and reporting
Location: Folkestone, Kent and Cranfield, Oxford (with hybrid working)

Rewards: Salary of £45,000, plus a generous pension scheme, annual leave entitlement, and other great benefits and professional growth opportunities.

Contract: Permanent, full-time

To join us as our Digital Fundraising & Campaigns Lead, you will need:

- At least five years’ experience in digital fundraising and marketing in a charity or mission-driven organisation
- Experience in the end-to-end management of large-scale events
- Experience writing, reviewing, and editing copy for a variety of audiences and uses
- Experience developing and delivering multi-channel digital campaigns with measurable impact
- Experience using analytics tools
- Project management experience
- Demonstrable expertise in paid media strategy and optimisation
- A deep understanding of digital trends, donor behaviour, and fundraising compliance
- Strong creative ideation and direction skills
- To be educated to degree level
- Ideally, two years of team leadership

About Us

Mission Aviation Fellowship (MAF) is a Christian organisation that uses light aircraft to deliver practical help, physical healing and spiritual hope to some of the world’s most remote and inaccessible communities.

For 80 years, MAF has been working in partnership with hundreds of other organisations to enable access to medical care, education, livelihood training and long-term support in over 24 low-income countries.

They believe that every community, however remote, should have access to the essentials of life – that’s why MAF’s flights are a lifeline, not a luxury.

The Benefits

- Salary of £45,000 per annum
- Annual leave entitlement of 22 days per year plus 8 paid public holidays per year
- Non-contributory pension scheme (10% of salary); employees may make voluntary additional contributions
- Death in service payment
- Flexible working policy
- Access to our Employee Assistance Programme

This is an inspiring opportunity for a high calibre, creative digital fundraising professional to join our life-changing organisation.

In this pivotal leadership role, you’ll be connecting hearts and minds, translating compassion into action and driving real-world impact through your creativity and expertise.

What’s more, you’ll have the chance to grow your leadership skills and further enhance your portfolio as part of our passionate, innovative and empathetic team in a role with genuine global impact.

The closing date for this role is 10th November 2025.

Other organisations may call this role Digital Fundraising Lead, Digital Marketing Lead, Digital Campaigns Lead, Fundraising Lead, Digital Engagement Lead, Marketing and Communications Lead, or Marketing and Fundraising Lead.

Mission Aviation Fellowship UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re ready to lead digital campaigns that inspire as a Digital Fundraising & Campaigns Lead, please apply via the button shown.

The Role

The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).
This role is responsible for managing health and safety across the HTB sites, catering (crew, bloom café, Brompton road food vans and green rooms), internal deliveries and LC app, along with other LC related tasks.

The Key Responsibilities

Logistical arrangements:

o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event

o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers

o Determining catering requirements and caterer management

o Hiring of any additional venues as required and HTB site logistics

o Attending site visits (for external venues that might be used)

o Hiring of any additional equipment required for the event

o Liaising with the Production, IT, Verger, Worship team and all other internal departments

o Ensuring any legal and insurance tasks are thought about and in place for the event taking place

o Creating floor plans for the vergers to use

o Liaising on interpretation needs are met including BSL

o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation

o Liaising and implementing programme decisions

o Developing and implementing new floor plans and layouts at events 

o Ensuring event Health and Safety has been implemented 

o Delivery plans 

o Any other event related task

Marketing and communications: 

o Working closely with the marketing team on the marketing plan and budget

o Steer and monitor social media campaigns, alongside internal creative services teams

o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date

o Overseeing LC app contract and content

o Delegate collateral e.g. packing tote bags

Staffing:

o Volunteer recruitment working closely with the Alpha leadership on this

o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings

o Building working relationships with volunteers and team when onsite

Registration and Ticketing:

o Oversight of the busy Leadership Conference inbox for guest queries

o Creating booking system for taking in person events registrations using an online event platform

o Ensuring the Alpha leadership gets regular booking reports

o Oversight of IT equipment owned by team

o Granting access to systems

Safeguarding 

o Linking in with the Safeguarding Lead if any safeguarding issues come up in the inboxes or at the event

Debrief

o Debrief to be done for different areas involved in 

Leadership Conference Week Responsibilities

o Taking a lead role on several key packages assigned to this role

o Create and maintain comprehensive event documentation

o Writing papers on the different areas for senior management to review as and when is required

o Stay within the budget allocated and make adjustments to event constraints based on financial situation. Looking for ways to save money on all areas you look after

o Developing and implementing new and improved processes 

o Holding the Alpha standard on communication in everything we do or send before, during or after the event

o Attend senior leadership meetings to provide updates as an when is required on your different areas

o Managing admin across the event, dealing with sign off,  budgets and compiling post event reporting – to take learnings for next years event

o Looking at ways to improve LC year on year by researching competitor events and market knowledge

o Any other event related tasks to support Head of Events

Helping on the day at CEF events across the year (such as Alpha Collective, Experience Alpha, Rising Generation).

The Right Candidate

• Committed to the vision of HTB and Alpha

• Large event management experience 

• Hard worker that can handle high pressure and workload in the lead up to a large event

• Able to juggle large and varied work load 

• Tactful and diplomatic

• Flexibility in working hours in the lead up to the event due to trainings, event set up, event days and pack down

• Providing leadership to the people who report to you, including motivating team members to achieve their goals and responsibilities within the event. Providing guidance, mentorship, and support to other team members, creating a positive and productive work environment

• Excellent attention to detail and strategic thinker

• Strong operational and administrative background

• Self-starter, able to work on own initiative and with minimal supervision, with a sense of urgency and enthusiasm

• Strong project management experience

• Excellent analytical, problem-solving, decision-making and resource management capabilities

Whether you're diving into admin, or rolling up your sleeves for event setup, you'll be the go-to person keeping everything running smoothly within the Marketing and Fundraising team. Alongside supporting a passionate team, you’ll also lead your own exciting projects. Excellent admin skills, a calm and diplomatic approach, and a knack for keeping things on track will ensure you succeed in this role. Charity experience is a plus, but what really matters is your background in marketing, fundraising, events, or similar and a passion for our ethos and values. 

You will be based at our Maidstone HQ, set in wonderful grounds and woodlands, home to 2 friendly resident cats, sheep, donkeys, and guinea pigs. This hybrid role blends remote flexibility with 2–3 days a week on-site or at events, supporting a warm, experienced team that’s passionate about making a difference. If you love variety, teamwork, and are seeking a role in which you can really make a difference, this could be your perfect fit!

Head of Developing Philanthropy

We are looking for a passionate and strategic Head of Developing Philanthropy to join the Environmental Funders Network (EFN) in this remote working role.

This is an exciting opportunity to play a key part in growing environmental philanthropy across the UK and to help inspire funders to support causes that sustain a thriving planet.

Position: Head of Developing Philanthropy
Location: Home-based (within 90 minutes of London by train)
Salary: £60,000 per annum, pro rata
Hours: Full time (nb. 80% FTE or flexible working considered for the right candidate)
Contract: Permanent

Closing Date: 11:59pm on Sunday 23rd November 2025

The Role

Working closely with EFN’s Executive Director, you will lead on growing the amount of funding flowing to environmental causes from UK funders – including trusts, foundations, and high-net-worth individuals – by connecting and engaging with those not yet funding environmental causes at scale, and inspiring and supporting them to start giving or to give more.

You will form part of EFN’s Leadership Team, deputising for the Executive Director as needed, and will likely line manage a small team of 3–4 individuals.

You will:

• Revise and implement EFN’s Growing Environmental Philanthropy (GEP) strategy, working with the Executive Director, Board and GEP Advisory Group.
• Raise awareness of the need for environmental philanthropy through partnerships, events, communications and media opportunities.
• Identify and engage new funders and advisors through meetings, events, field trips and speaking engagements.
• Provide inspiration, advice, and practical resources for funders and advisors to start or expand their environmental giving.
• Support wider programme delivery, including the Big Give’s Earth Raise campaign and partnerships with organisations such as the Beacon Collaborative and Climate Lead.
• Contribute to fundraising for EFN’s GEP programme and support EFN’s financial sustainability.

About You

You’ll bring at least five years’ experience in fundraising or a related industry, with a proven track record of building and managing relationships with individual donors or high-net-worth clients. You’ll be a confident communicator and creative thinker with a strong commitment to environmental and social justice.

You will have:

• Strategic leadership skills, with experience managing and mentoring teams.
• Excellent relationship management and influencing skills, with confidence in public speaking and representing EFN at high-profile events.
• Experience developing and delivering inclusive, outcome-focused events and programmes.
• Strong organisational and planning skills, with the ability to prioritise a substantial workload and work independently.
• Solid IT skills, including CRM systems (preferably Salesforce) and virtual meeting platforms.

Desirable:

• Experience coordinating networks of funders or organisations.
• Understanding of the funding landscape within the environment or NGO sectors.
• Experience in fundraising and/or managing online resources or websites.

Benefits Include:

• 25 days annual leave plus bank holidays (pro rata)
• 7% employer pension contribution
• Flexible working options
• Learning and development opportunities
• Equipment and office allowance

About the Organisation
The Environmental Funders Network (EFN) works to transform environmental philanthropy in the UK by increasing funding levels, improving effectiveness and supporting those creating a thriving planet. EFN engages more than 1,000 funder participants and 1,800 fundraiser participants through research, collaboration and knowledge-sharing.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Main Purpose of Role:

The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.

Key responsibilities:

Programme Support and General Administration

• Monitor shared inboxes and switchboard calls.
• Respond to ad hoc staff queries and manage incoming post.

• Send initial and closure letters for client cases.
• Track inactive cases and follow up on referral forms.
• Prepare duty rotas, upload referrals and update the country information list.
• Support contract preparation and database maintenance for International Social Workers (ISWs).
• Support feedback collection and documentation.

• Assist with Mailchimp campaigns and mailing list research.

• Upload donations into Salesforce.
• Prepare donor thank-you letters and assist with prospect research.
• Provide general support across departments as needed.

Executive Support

• Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
• Track meeting actions and follow-ups.
• Support minute-taking using ai and ad hoc research tasks.

Training & Learning Support

• Coordinate training calendars and liaise with teams.
• Update training materials and manage Eventbrite pages.
• Provide limited on-the-day training support and monitor certificates and surveys.

Facilities & Office Management

• Order stationery and maintain office tidiness.
• Support logistical tasks such as PAT testing, IT coordination, and office trackers.

Head of Development

International Institute for Management Development (IMD)

Location: Lausanne, Switzerland

Competitive salary plus excellent benefits

An independent academic institution with Swiss roots and a global reach, IMD is a pioneer in executive education. 

Through our research, teaching and publications, and with our close ties to business, we equip leaders and organizations to transform themselves and society for the better. With a faculty recognized for thought leadership and real-world impact, and a global network of alumni and partners, IMD is uniquely positioned to shape the future of leadership education.

IMD is investing in our Alumni & Development efforts and we are seeking a major gifts specialist to join us in a newly created Head of Development role.  By leading a growing development team and working with key stakeholders across the institute, you could  expand our capacity to deliver on our mission of transforming organizations and developing responsible leaders who make a positive impact on the world.

As the Head of Development, you will work in lock-step with the Chief Alumni & Development Officer, and be responsible for shaping and implementing IMD’s development strategy.  You will also work closely with the Head of Alumni Relations, and build meaningful relationships with donors, alumni and partners, and secure philanthropic support for key institutional priorities. As a trusted member of the Faculty and Senior Staff team, you will play a central part in advancing IMD’s long-term vision and ensuring our continued global leadership.

It will therefore be critical that you bring a proven track record of major gifts fundraising, and experience of managing high-performing development practitioners.  Experience of working with donors internationally, particularly across Europe, will be important, as is your ability to successfully navigate and work through areas of ambiguity or “the new” as we create a step change in our fundraising programs to match our ambitions.  In return, you will be joining a committed team and enjoy the support of key colleagues and senior volunteers across the institute.

We are partnering with Richmond Associates, a specialist executive search firm on this recruitment.  To learn more about this opportunity or to download a detailed information pack, please contact Richmond Associates.

Closing date for applications is  09:00 GMT on Monday, 10 November 2025

Salary: £32,268 - £34,131 per annum 

We are seeking a Philanthropy Coordinator, Trusts & Foundations, to join the BFI’s Fundraising & Enterprise department.  You will contribute to BFI Philanthropy income targets and develop and maintain relationships with grant-making bodies. 

Key responsibilities include: 

• Generate income for the BFI through the production of successful grant applications and to increase Trust and Foundation commitments through a flawless donor care programme, in complement to BFI Philanthropy’s communications schedules

• In conjunction with colleagues across the Philanthropy team, and the wider BFI, research and identify prospective funders in the UK and abroad

• Collaborate with the Philanthropy Manager, Prospect and Donor Insights to ensure an efficient and progressing pipeline of grant-making prospects and funders

We are looking for candidates who have: 

• Experience of stewardship including accreditation and event management. 

• Experience of writing grant applications. 

• Knowledge of fundraising processes and techniques. 

• Ability to think creatively in identifying and developing funding opportunities. 

A full list of responsibilities and minimum requirements can be found in the job description. 

About the BFI  

We are a cultural charity, a National Lottery distributor, and the UK’s lead organisation for film and the moving image. We believe society needs stories. Film, television and the moving image bring them to life, helping us connect and understand each other better. We share the stories of yesterday, search for the stories of today, and shape the stories of tomorrow. 

At the BFI you’ll enjoy benefits such as excellent support for working parents, 25 days annual leave (plus bank holidays), tickets to BFI festivals and events plus many others.

We support diversity and inclusion, and as an organisation recognise that we need to address under representation within our teams. As such we strongly welcome and encourage applicants from our under-represented groups; who identify as D/deaf and disabled and/or are ethnically diverse. We guarantee a first interview to our under-represented groups who meet our minimum requirements.

Further details about the role, the BFI and our benefits can be obtained by visiting our opportunities website.

The closing date for applications is 23:59 on Monday 03 November 2025 

First interviews will be held on Monday 10 or Tuesday 11 November 2025 

Second interviews: TBC 

Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £27,000 - £30,000 depending on experience
Full Time: 37.5 hours per week
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Tuesday 4 November 2025

Telephone interviews will be held week commencing 10 November 2025
Interviews will be held week commencing 17 November 2025 in Peterborough

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

We are recruiting an individual giving acquisition officer to support the individual giving acquisition manager in the planning, delivery and analysis of acquisition campaigns through a range of products and channels which aim to support the ambitious growth of our strategy.

You will have previous experience in a marketing role, with a proven track record in delivering end to end marketing campaigns. With experience in data segmentation and analysis, you will be able to work to tight deadlines, producing work of a high standard, with excellent attention to detail. You will be creative with excellent verbal and written communication skills.

In addition, you will be a team player who demonstrates our values of bravery, passion, ambition and urgency and play a key role in generating our ambitious income target for the financial year.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Fundraising Manager, Individual Giving Manager, Donor Management, Fundraising, Fundraiser, Business Development, Senior Fundraising Officer, Charity, Charities, Third Sector, NFP, Not for Profit, Marketing Manager, Marketing Coordinator, Direct Marketing, etc

REF-224 369

Are you passionate about bringing people together to support a great cause? We’re looking for an enthusiastic and driven Community Fundraiser to join our team and help grow support for our vital work across the community.

Working closely with our Community Fundraising Manager, you’ll play a key role in inspiring individuals, schools, groups, and volunteers to get involved and give back. You’ll be proactive, creative, and confident in building strong relationships that boost both income and community engagement.

What You’ll Be Doing

• Engaging with local groups, schools and individuals - whether by phone, in person, or at events to increase income
• Coordinate and grow our collection pot network, ensuring regular collections 
• Support our amazing fundraising groups and individual supporters, generating publicity for their activities to enhance visibility and engagement. 
• Manage Just Giving and other online giving platforms for community events, and ensuring that donors and participants are thanked in a timely and appropriate manner
• Organise and support volunteers for events and campaigns as needed, making sure they feel valued and ready to help
• Respond to general telephone and in-person enquiries about donations and fundraising

About you

• Proven experience in community fundraising and volunteer management
• A strong understanding of relational fundraising and how to grow supporter networks
• Ability to manage and update budget/financial information to achieve income and expenditure targets
• Effective project management experience to take ideas from planning through to successful delivery
• Excellent interpersonal, communication, and organisational skills
• Strong writing skills to create clear, timely reports and communications
• Confidence in networking and representing the organisation at all levels

What We Offer

• 27 days holiday plus bank holidays
• Flexible and hybrid working options (minimum 2 days/week in office)
• Pension and life assurance schemes
• Employee Assistance Programme for health and wellbeing support
• Cycle to work scheme
• Health Service Discounts
• Refer a friend bonus
• A friendly, supportive team that cares about your growth and wellbeing

If you're ready to use your experience and energy to connect communities and make a real impact, we’d love to hear from you!

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check.