Drive case manager jobs

The English-Speaking Union is seeking a dynamic and experienced Fundraising Manager to establish and lead a new fundraising function. This is a key role for the organisation and offers an exciting challenge of building a sustainable and diversified income stream from the ground up.

Working closely with the ESU’s Senior Leadership Team, we will look to you to shape a fundraising strategy which supports our mission and provides long-term growth and sustainability. This is a strategic and hands-on position, ideal for a proactive individual who thrives on autonomy and is excited by the challenge of creating something new.

If you’re looking for a varied role with a high degree of autonomy and where you can make genuine meaningful impact, we’d love to hear from you.

The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, we work with over 100,000 young people every year and have an ESU presence over 50 countries. 

Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.  

Key Responsibilities

• Lead the delivery of ESU’s existing fundraising strategy, focusing on the high value opportunities across philanthropy, corporates, trust and foundation. We also want to develop our legacy giving and put in place an efficient and focused programme for individual givers who are close to our work.
• Develop the people, processes, tools and technologies needed to deliver the strategy.
• Proactively support the DG and Director of Engagement and potentially the Chair and  Trustees, in their stewardship of key high value prospects.
• Manage relationships with current and prospective donors, including making asks, providing a high level of stewardship.
• Refine and develop our case for support and giving opportunities.
•  Research and write compelling funding applications and proposals tailored to potential donors and grant-making organisations.
•  Manage and update the fundraising pipeline and budgets and own the fundraising KPIs.
• Work with Marketing and Supporter Services to develop donor materials and coordinate donor communications and engagement activities.
• Work with the Education team to have knowledge of our product offering and explore tailoring our products to align with funders’ priorities.
• Conduct donor research to identify new prospects.
• Work with the Supporter Engagement Manager to encourage Alumni, Members and Volunteers to become individual givers.
• Track and report on fundraising performance using our CRM, Salesforce.
• Maintain knowledge of fundraising regulations and best practice.
• Essential:
• Proven experience in creating or leading a fundraising function within the charity or education sector.
• Proven experience of defining and implementing processes, tools and technologies needed to drive successful fundraising
• A track record of working directly with major donors, corporate and Board members to secure major donations from individuals, corporates, trusts and foundations
• Strong understanding of charity fundraising regulations, GDPR, and best practice fundraising.
• A track record of meeting financial targets with management experience of setting, monitoring and reforecasting on budgets
• Excellent written and verbal communication skills, with the ability to craft persuasive funding bids and reports.
•  Highly organised and self-motivated, with the ability to work independently and manage multiple priorities.
• Experience using fundraising databases or CRM systems.
• Desirable:
• An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
• Knowledge of the education or youth development sector.
• Membership of the Chartered Institute of Fundraising or other relevant body.
• Benefits
• Generous Company Pension 
• 28 days annual leave plus 8 days Bank Holiday
• Employee assistance programme
• Group Life Assurance
• Cycle to work scheme
• Season ticket loan
• 24 Virtual GP

We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.  

If you are just looking for a job, then we are probably not for you. However, if you are an experienced Corporate Partnerships Manager with a track record of driving high-value, purpose-driven partnerships that create lasting impact and you are looking for a challenge, a chance to make a huge difference and you want to be part of a high performing team which gets things done, then we would like to hear from you. 

We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.

We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.

We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission. 

How to Apply  

For Job Role specifics please see the Job Description attached. The role is a fixed term contract to 31st March 2027,  with the possibility of this being extended.  The role will require travel, with 3 days per week traveling to Fuller, Smith and Turner sites. Previous applicants need not apply.

To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role. Generic letters and agency approaches will not be considered. Please also include your CV.

Closing date for applications is 04/08/25. First stage interviews will be held w/c 11/08/25. 

Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply. We are a Disability Confident Employer.

The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a DBS check.   

We will only contact those who have been selected for interview. 

We request no contact from agencies. 

Multi-award-winning Wallace & Gromit’s Grand Appeal works in partnership with Aardman to support Bristol Children’s Hospital and St Michael’s Neonatal Intensive Care Unit (NICU). We are seeking a talented individual to join our ambitious team to manage our flagship family accommodation service.

You will be responsible for the operational delivery of our family accommodation service, including the management of the housekeeping team, and you will ensure that all families receive a warm welcome, and experience first-rate accommodation during their stay.

Exceptional interpersonal skills and strong organisational skills are key attributes for this role. You will engage with hospital staff, and the families in their care, on a daily basis. The successful candidate will be expected to support the principles, values, and objectives of The Grand Appeal. 

Our ideal candidate will be experienced in supporting individuals and families experiencing challenging circumstances. The successful applicant will be able to demonstrate considered, balanced and reasoned judgement; and be able to navigate and address complex issues with sensitivity and delicacy.  The successful candidate will have exceptional organisational skills and a proven ability to manage multiple priorities efficiently. 

Applicants will be expected to bring energy, enthusiasm and positivity to all elements of the role, using initiative and self-motivation to drive success. The role is based across multiple sites adjacent to Bristol Children’s Hospital and St Michael’s Hospital which the applicant will be required to attend daily. 

The role will involve close collaboration with wider Grand Appeal team members to engage and actively encourage families to support the charity.  The successful applicant will also play a key role in ensuring the delivery of high-quality comms and marketing across all the sites on which accommodation is provided, by working closely with colleagues across the wider charity.

The Grand Appeal offers a dynamic, supportive, and rewarding workplace for its approx. 40 staff. We have a strong team culture in which all staff are expected to play an important part. Our staff are talented, creative, ambitious and The Grand Appeal’s most important resource.  

We offer:    

· Competitive salary

·      Generous holiday allowance

· Healthcare plan (after probation) 

· Pension scheme (including Salary Sacrifice) 

If this sounds like the right workplace for you, you have the required skills and experience, and you are looking for a new challenge, we would love to hear from you.  

Key responsibilities:

· To lead and manage the daily operation of the Grand Appeal’s family accommodation service

· To provide a warm, supportive welcome to families staying in our accommodation

· To liaise with staff in hospital wards to allocate accommodation

· To build strong relationships with all families and guests, engage with them to encourage fundraising and support

· To manage the Standard Operating Procedures for all accommodation premises, ensuring a safe, clean and welcoming environment is provided for all guests and visitors

· To manage the housekeeping provision, ensuring a high standard of housekeeping is delivered across all accommodation sites

· To deliver strong budget and stock management and effective procurement practices

· To ensure required training, development and recruitment checks are completed for all housekeeping staff

· To consistently exhibit the values of the Grand Appeal and managerial behaviours

· To demonstrate effective team working skills across all aspects of the role

Key tasks:

Providing a high-quality accommodation experience

· Deliver high-quality accommodation service on a daily basis

· Build and maintain relationships with key staff at each hospital to ensure open communication and alignment to deliver a compliant, safe and high-quality accommodation service

· Undertake daily liaison with key ward/hospital staff to agree allocation of available accommodation

· Work closely with the hospital staff to manage any concerns arising

· Ensure accommodation is allocated in line with the Grand Appeal strategy, policies and procedures

· Provide a warm welcome and induction for guests on arrival and provide ongoing support during their stay

· Regularly review all guest materials to ensure impact and accuracy

· Develop strong relationships with guests during their stay and provide engaging information about the charity and encourage future fundraising and support

· Design and deliver a programme of regular touchpoints with guests, for example weekly coffee mornings

· Ensure guest data is accurately recorded and processed in line with GDPR requirements

· Develop and deliver a process for getting feedback on the accommodation service

 Operational management

· Work closely to support the wider Operations and Services Team

· Manage the daily allocation of work for housekeeping staff and regularly check standards

· Maintain good stock levels for cleaning materials, bedding, appliances etc., to ensure the smooth running of the accommodation

· Manage the annual accommodation budget and ensure effective procurement practices are in place and implemented

· Manage, review and suggest improvements to the Grand Appeal’s standard operating procedures for family accommodation

· On an interim basis, work with the wider team to provide whatever support is required for the servicing, maintenance and testing requirements for the accommodation e.g. fire checks and alarm servicing

Income generation and team working

· Work collaboratively to ensure all touch points for income generation are presented

· Encourage donations and fundraising from guests and provide relevant information on ways they can support the charity

· Make introductions to the wider fundraising team

· Support Grand Appeal events including representing the charity at events as required

· Act as an advocate and spokesperson for the charity, to support media requests and donor visits

· Support the marketing and communications team to help identify suitable guests to be involved in future media requests and/or case studies

Other tasks

· Keep abreast of governance requirements pursuant to all charity activity, including but not limited to the Charities Act, Fundraising            Regulator, Institute of Fundraising Code of Practice, Gambling Commission and General Data Protection Regulation.

· Carry out other tasks and duties as required, to support colleagues across the organisation.

 This role profile is not exhaustive and is subject to review in conjunction with the post holder and according to future changes/developments in the charity. All job descriptions are non-contractual and give a sense of the broad scope of the role and so include a level of flexibility. While they list some key tasks there will also always be tasks that arise, and which can be reasonably expected of the role.

This exciting new role will fight for the hospice sector and people who need their care and support, helping us to create a country where no one misses out on the care they need at the end of their lives.

Salary: £46,587 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. 

Whilst we work flexibly, because we work with decision makers in Westminster, there will be an expectation that you can travel to central London at short notice if required. You will also be expected to come into the office at least one day a week.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below

Closing date for applications: 9 am on Monday 4 August 2025

Interview dates: We expect to hold first interviews on Monday 11 and Tuesday 12 August.

 Second interviews on Tuesday 19 and Wednesday 20 August 2025

We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.

Job Information:

This exciting new role in our award-winning External Affairs Department will fight for the hospice sector and people who need their care and support.

This is a critical time for hospice and end of life care. Hospices across the UK are in the worst financial situation they have faced for 20 years. The funding crisis means hospices are cutting services and making redundancies.

But this is also a time of significant political opportunity. The Assisted Dying Bill has placed palliative care firmly on the agenda. We have recently secured £100m of emergency funding for the sector in England and the 10-year health plan has identified hospices as central to the shift from hospital to community. 

To seize this once in a generation opportunity, we are expanding our UK-wide policy and public affairs team from six to eight, including a new Policy and Public Affairs Manager. 

We are looking for a proactive and driven policy and public affairs professional with excellent influencing and communication skills. You will have your finger on the pulse and have strong policy and political knowledge that enables you to quickly understand and analyse the impact of external developments. 

You will be curious about how best to improve people’s experiences of death, dying and bereavement and strengthen the contribution of the hospice sector to this. As well as collaborative and committed to building coalitions to maximise our impact. 

You will provide leadership but must also be willing to pitch in at all levels to get things done. Excellent project management skills will mean you can identify where our resource is best spent and how to delegate tasks. This exciting new role in our award-winning External Affairs Department will fight for the hospice sector and people who need their care and support.

You will personally lead an impressive and wide ranging portfolio of work. This includes leading the charge on securing long-reform of the way hospices are funded in England and taking the next steps in our UK-wide policy and public affairs work on access to palliative and end of life care for people living in financial hardship. You will also line manage a new Policy and Public Affairs Assistant who will be supporting our team across all four nations of the UK.

This is your chance to play a key role in creating a country where no one misses out on the care they need at the end of their lives. For more information, refer to our candidate information pack.

**Please note: Hybrid (1dpw, flexible) with hospice presence (Birmingham)**

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Corporate fundraising at Acorns is on an exciting growth journey, with ambitions to increase income from £800K to £1M in the next two years. The team is known for its creativity and drive, and the charity has built strong partnerships with high-profile brands including Aston Villa FC, Pinsent Masons, and Tippers. This is an environment where innovation, strategy, and genuine relationship-building all come together to create meaningful, long-term partnerships.

This role offers a warm and well-developed patch, a supportive team culture, and space to be creative in how you grow and uplift corporate partnerships. You’ll be the lead relationship manager for a portfolio of established partners across Birmingham and the Black Country, focusing on stewardship, renewals, and smart uplifts.

While the focus is primarily account management (around 75%), you’ll also contribute to new business through activities like COTY pitches. You’ll work closely with the Business Development Manager and be line-managed by a detail-oriented and flexible leader who fosters autonomy, progression, and innovation. Expect variety, visibility, and the chance to make a genuine impact.

As Corporate Fundraising Manager, you will:

• Lead the stewardship and growth of existing corporate partnerships, using creative and strategic methods to increase value and longevity
• Manage a portfolio of supporters, including warm relationships 
• Represent Acorns at events and lead hospice tours to deepen supporter engagement
• Collaborate with the Business Development Manager on new business opportunities
• Take an active role in planning and delivering key corporate events, such as golf days and black-tie dinners
• Contribute to cultivation plans for senior leaders within corporate partners
• Use data and insight to report on progress and inform partnership development

Ideal skills and experience:

• Strong corporate fundraising or account management background, ideally with experience managing partnerships in the £30K–£50K+ range
• Confident steward and communicator, able to build rapport and deliver excellent supporter journeys
• Strategic thinker with a flair for finding growth opportunities within existing partnerships
• Comfortable pitching and presenting to corporate audiences at all levels
• Excellent organiser who can juggle competing priorities, meet deadlines, and maintain attention to detail
• Willingness to work out-of-hours at events and maintain regular hospice presence
• Dynamic, creative, and solutions-focused, with a collaborative mindset and passion for Acorns’ mission

Benefits include:

• 27 days annual leave plus bank holidays (5 days holiday buyback scheme starting from April 2026)
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Visitor Manager

Government of South Georgia & the South Sandwich Islands (GSGSSI)
  Location: Stanley, Falkland Islands
  Hours: Full-time, 36.25 hours/week
  Contract: 2-year fixed term (with option to extend)
  Salary: £43,000 per annum + up to 25% annual gratuity
  Closing Date: 23:59 (UTC-4), Friday 18 July 2025

Protecting a world-class wilderness through responsible tourism

At the Government of South Georgia & the South Sandwich Islands (GSGSSI), our mission is to safeguard one of the planet’s most remote and ecologically significant places. Home to millions of seabirds, whales, and seals, South Georgia is both a thriving ecosystem and a living museum of polar heritage.

Through our values-led framework, Protect, Sustain, Inspire, we promote rigorous environmental protection, evidence-based policymaking, and responsible, well-managed visitation. Are you ready to be part of this mission?

About the role

Each year, thousands of people journey to South Georgia—tourists, scientists, filmmakers, yachts, and research vessels—all of whom require government permission to visit. As Visitor Manager, you’ll be at the heart of managing and improving that process.

Based in Stanley, Falkland Islands, you’ll oversee our visit permitting system, lead on visitor site strategy and briefings, embed our new Entry Control System, and shape the future of tourism policy. You’ll also work closely with our teams at King Edward Point, the Falklands, and beyond to ensure visits protect the islands’ unique biodiversity while supporting sustainable growth.

What you’ll be working on

• Managing visit permit assessments across multiple visitor types

• Leading implementation of our new electronic Entry Control System

• Acting as the main liaison with tour operators, the International Association of Antarctic Tour Operators (IAATO), and partner organisations

• Delivering port-call briefings, resources, and biosecurity guidance for operators

• Coordinating biosecurity measures and visitor site monitoring across the season

• Developing and delivering a 3–5 year visitor strategy for sustainable tourism

• Supporting response planning and incident readiness involving visitors

• Collaborating with stakeholders to improve systems and collect visitor feedback

This job is for you if...

• You’re a confident communicator with strong stakeholder engagement skills

• You can assess applications and make decisions using policy or legislative frameworks

• You’re experienced in managing multiple projects and operational workstreams

• You’re comfortable working independently in a fast-paced environment

• You enjoy turning strategy into action and driving continuous improvement

• You have experience of team leadership or line management

• You hold a full manual driving licence and are willing to travel internationally

• You’re enthusiastic about remote, wilderness, or conservation-based destinations

Bonus points if you:

• Have worked in the cruise, eco-tourism, or remote destination travel sectors

• Have experience implementing digital systems or Entry Control processes

• Have P&L or revenue generation experience in a tourism or operational context

• Understand the use of working dogs in conservation or biosecurity settings

What we offer

• £43,000 per annum + up to 25% annual gratuity

• Flights to/from your country of residence and annual return travel

• Relocation support and housing contribution in the Falkland Islands

• 30 days’ annual leave plus public holidays

• A collaborative, international, and values-led working culture

• The chance to visit South Georgia (subject to medical clearance)

How to apply

Please submit a CV and covering letter (max 2 pages each) outlining your motivation and how you meet the essential and desirable criteria

  Deadline: 23:59 Falkland Islands time (UTC-4), Friday 18 July 2025

Please note: Applicants must be eligible to travel to the Falkland Islands (see full list of restricted nationalities on our website). Shortlisted candidates will be invited to interview in late July.

This is a key role driving the delivery of the Education Programme of a leading mental health charity focused on supporting the systems around children and young people. We are looking for a compassionate, flexible and focused professional with excellent interpersonal skills and experience of managing a complex and substantial portfolio of work, who is eager to work with the CWT team to achieve meaningfully.

The Education Programme Manager’s workload includes supporting a small Education team to deliver specific projects; delivering key organisational projects directly; managing programme level work; liaising with the Education trainers; and supporting Education-related work across the Trust – from fundraising to reporting. We anticipate this role will provide the opportunity for the successful candidate to grow into the staff team's ‘education specialist’, by keeping abreast of key sector developments, while retaining a keen understanding of when further specialist input would be helpful.

The role would suit someone with a driven interest in ensuring our work is as impactful as possible, someone who is a ‘doer’ and a broker of relationships, with strong interpersonal skills to work effectively with a wide range of people including clinicians and those with lived experience.

Key responsibilities and duties 

• Work with the Head of Programmes and a wide range of stakeholders, including trainers and clinicians, to lead and support on the planning and delivery of a range of projects, from initiation to close, including establishing and managing risk, quality assurance and monitoring and evaluation measures. 

• Prepare reports on Education programme’s progress for a variety of stakeholders including the Board of Trustees, the CEO and senior managers, the staff team, funders and other stakeholders. 

• Work in collaboration with colleagues with lived experience of mental health difficulties, ensuring their voice is central to our work. 

• Ensure that considerations of equity, diversity, inclusion, and accessibility are incorporated meaningfully across the Education programme delivery.

• Support and retain oversight of the Clinical Lead’s quality assurance of the Education trainers on an annual basis, or other frequency as agreed. 

• Support CWT’s Fundraising team to identify potential funding opportunities within the Education programme, and at times support bid development by developing viable project proposals swiftly.

• Develop and maintain a strategic overview of ‘the Education landscape’ so as to:

• advise the CEO and Head of Programmes of key developments that will help shape the Education programme’s future direction (alongside freelance experts who are further embedded into specific areas within education), and

• to represent the Trust externally and developing our reach, impact and credibility in new areas, so as to help CWT achieve the growth strategy laid out in our Strategic Business Plan (currently 2025-27).

• Work with other teams within the Trust to identify opportunities for cross programme working to develop engagement with our information, training and services. 

• Manage a small Education team to deliver effectively and efficiently; while supporting their development, embodying a collaborative and supportive leadership culture in line with the Trust’s values. 

• Approve Education programme expenditure as per a delegated budget, including querying unexpected expenditure and highlighting anomalies to the Finance team; and supporting budget development and reforecasting processes by offering a key ‘front line’ perspective on priorities and costs. 

• Always ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures. 

To apply 

If you would like an informal discussion with the line manager of this role, Emily Kippax (our Head of Programmes), this can be arranged via our recruitment team at recruitment(at)charliewaller(dot)org.  

The deadline for applications is 8.30am, Monday 28th July.  

Please submit via your chosen job website or send your CV and a supporting statement to the recruitment email above. We ask that you structure your supporting statement, by providing relevant information under the person specification bullet points (combining these if multiple points are effectively responded to by one experience). This can be in bullet point form. Please try to keep your supporting statement to a maximum of 800 words, excluding headers. We will also consider recorded supporting statements in a similar structure to the above. Applications will not be considered without a supporting statement. 

Should you be shortlisted in the first instance, you will hear back from us by 30th July, if not before. Interviews are currently scheduled to take place on Tuesday 5th August and will involve a competency interview along with a short task relevant to the role. Please indicate if you are not available on this date in your supporting statement: we cannot commit to interviewing on another day but would do our best to accommodate.

We will provide details about the recruitment task three days in advance to allow candidates time to prepare. We will also provide at least 50% of the interview questions three days in advance so that all candidates can perform at their best. 

We're looking for a kind, compassionate and resilient Service Manager to join our Nimrod House service in Newham.

£42,000.00 per annum, working 40 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:
As the Service Manager you will be required to successfully apply for CQC registration for regulated activity and/or registered services within 6 months of appointment. You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

You will be responsible for the effective management of all aspects of service delivery, including line managing the relevant front line staff as well as effectively managing all stakeholder relationships in partnership with the Head of Operations. You will lead and manage the teams ensuring that Positive Behaviour Support is embedded in the service and provide ongoing coaching and support to allow staff to effectively support customers with high needs.

Leadership Accountabilities:

- Successfully lead and motivate your team to ensure the championing and ongoing maintenance of a positive performance culture within your service
- Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution - this includes but is not limited to staff supervision, coaching, team meetings, reflective practice and training
- Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
- Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
- Responsible for managing and allocating customers to support staff (casework management)
- Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
- Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance
-

Operational Accountabilities:

- Drive business planning activities within your contract, ensuring relevant and challenging objectives are set and ongoing performance tracking, developing turn around action plans as necessary
- Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
- Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Have sound knowledge of the customers living in the service and be able to promote their wellbeing and quality of life
- Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
- Working with your team, lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
- Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
- Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
- Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
- Within your service, ensure competent use of all relevant business IT systems and all company policies and frameworks
- Responsible for managing petty cash for the service in accordance with Look Ahead procedures
- Deliver an out of hours on-call service for region
- Ensure Look Ahead Health and Safety policies are adhered to throughout the service, to review at local level and ensure staff are competent and suitably trained
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Head of Operations Managers
- Ensure that all other Look Ahead policies and procedures are adhered to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

**Please note: Hybrid (1dpw, flexible) with regular hospice presence (Birmingham)**

Supporting over 750 children and nearly 1,000 families annually, Acorns Children’s Hospice is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Palliative care for children aged 0–18 is delivered at Acorns’ hospices in Birmingham (serving Birmingham and Warwickshire), Worcester (serving Herefordshire, Worcestershire, and Gloucestershire), and Walsall (serving the Black Country and parts of Staffordshire and Shropshire), as well as in family homes and other community settings. Acorns’ holistic, tailored approach is designed to meet each child’s clinical, emotional, cultural, religious, and spiritual needs.

Acorns’ Corporate Partnerships team is at a pivotal moment, with a growing income stream and a bold vision to hit £1M within two years. This brand-new role is a game-changing investment in new business. With a huge untapped market across the West Midlands and Gloucestershire, the potential for high-value corporate support is significant – and we’re looking for someone to help Acorns unlock it.

As Acorns’ first dedicated new business specialist, you’ll shape how they identify, approach, and secure high-value partnerships worth £40–50K+. You’ll be part of a supportive team and work closely with your line manager, the Senior Corporate Partnerships Manager – a detail-oriented and flexible leader who values autonomy, innovation, and progression. 

If you thrive on making things happen, enjoy research and relationship-building, and want to make a big difference quickly, this is the role for you. We’re looking for a proactive, confident fundraiser with a strong conversion rate and the energy to lead Acorns’ new business push.

As Corporate Business Development Manager, you will:

• Build and manage a pipeline of strategic new business opportunities across the West Midlands and Gloucestershire, focused on Birmingham/Black Country
• Lead on pitching, negotiating, and securing high-value partnerships (typically £40–50K+)
• Deliver tailored proposals and presentations backed by strong insight and storytelling
• Proactively network and represent Acorns in business communities, identifying where and how to bring in senior stakeholders
• Collaborate with the wider Partnerships team to ensure seamless handovers and outstanding stewardship from day one
• Monitor conversion rates and provide accurate forecasting and reporting
• Secure sponsorship for flagship and third-party events and support stock generation partnerships with retail​

Ideal skills and experience:

• Proven success in securing significant new business income in a charity fundraising team
• Strong prospect research, networking, and pipeline management skills
• Confident and credible communicator, comfortable with C-suite stakeholders and public speaking
• Creative thinker with commercial awareness and a solutions-focused approach
• Driven, self-starting attitude with the ability to work autonomously toward targets
• Flexible, agile, and happy to attend events and meetings across a wide region (with Birmingham/Black Country as a key focus)
• Passionate about Acorns’ mission and excited to help shape the future of our corporate income

Employee benefits

• 27 days annual leave plus bank holidays (From April 2026: 5 day holiday buyback scheme) 
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Hearing Dogs for Deaf People – Corporate Partnerships Manager – New Business

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for meetings and pitches.

Salary: £55,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Corporate Partnerships Manager to identify, secure and shape new strategic corporate relationships that will help drive income and awareness at scale.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and build a robust, diverse pipeline of high-value corporate support.  

Reporting to the Head of Corporate Partnerships, this role will take a lead on identifying, cultivating and converting new corporate partners to support Hearing Dogs. The post-holder will be responsible for driving the development of tailored, high-impact proposals and pitches to engage relevant companies and secure strategic, multifaceted partnerships that align with the charity’s mission and plans for growth.

The successful candidate will have a strong background in building long-term successful corporate partnerships and a track record in securing multiple six-seven figure sums from partnerships and delivering against income targets.  You will have an entrepreneurial approach to your work alongside strong communication, interpersonal and communication skills. You will also have excellent networking and research abilities, with a methodical approach to pipeline development.

This is an exciting opportunity to help shape the future of Hearing Dogs for Deaf People with strategic partnerships that can drive impact, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 4th August, 9.00 am. 

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Harpenden team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Job Title: Philanthropy Manager

Reports to: Senior Philanthropy Manager

Location: Hybrid work with 40% from Breaking Barriers’ offices in Manchester, Birmingham or Glasgow

Salary:  £33,000 - £39,000

Hours: 5 days per week (37.5 hours) but open to part-time (30 hours minimum), and flexible working arrangements

Contract: Permanent

Overall purpose

The Philanthropy Manager will manage and steward a portfolio of funders and donors – across trusts and foundations, statutory sources and major donors – to secure annual and multi-year gifts in support of Breaking Barriers’ vision. As well as managing relationships with our existing donors there will be a focus on creating new relationships through proactive prospecting and developing a long-term strategic approach to stewardship and relationship development.

You will be an ambitious, enthusiastic, energetic, and autonomous fundraiser with a demonstrable passion for supporting people from a refugee background. You will have a strong track record of high-value relationship management and fundraising, ideally specialising in Trusts, Statutory, Major Donor fundraising or a related area. We are looking for someone who can successfully secure and steward gifts of 5 figures and above – so evidence of stewarding high-value relationships and high-quality written skills are key.  You will collaborate with additional fundraisers across Trusts, Statutory, Corporate and Major Gifts to coordinate approaches and maximise opportunities across all functions.

We welcome applicants with relevant transferable skills from other sectors and other areas of fundraising but a strong knowledge of the fundamentals of grant fundraising is essential. We are looking for a passionate individual who can get people excited about the work we do and who wants to make a difference in the lives of individuals from a refugee background. You will share our energy and determination, and will be attracted by the idea of working in a team with big ambitions, and in which you will have the opportunity to grow and develop. We encourage creative thinking and new ideas so a proactive individual who is able to spot opportunities and take the initiative would thrive in this role.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.   
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Wednesday 06 August. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Rebecca Hughes for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Sawbridgeworth team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK is recruiting! We have a fantastic opportunity for a Store Manager to join our friendly and supportive Ilkley team.

Utilising your previous retail experience and excellent managerial skills, you will manage the day to day running of our store - maximising store sales and profits while ensuring our customers receive an excellent service. In doing so, you will be helping to raise funds for Age UK and the incredible services and support they provide to older people.

As Store Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.

If you are a motivated manager with a passion for retail and would like to use your skills to support a charity that helps thousands of older people across the UK, this may be the role for you!

Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)

To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.

You will have:

• Experience in a performance driven retail/customer centric environment
• Experience of managing people
• Ability to lift and carry bags of stock up to 10kg's
• Ability to build, retain and develop a team
• Strong drive to achieve results through others
• Ability to delegate, coach and listen
• Ability to manage time under conflicting priorities
• Ability to motivate self and others
• An open and adaptable approach to change and be able to support others through it
• Experience of communicating with a diverse workforce and customer base
• Ability to establish and maintain successful retail processes and merchandising
• IT literacy and numeracy skills

What we offer in return:

• A 35 hour working week
• 25 days holiday + bank holiday allowance
• A generous pension - we will contribute 8%
• Great discounts and rewards through Blue Light Card and BenefitHub
• Life assurance, Bupa health cashback plan
• Tickets for Good - Free and discounted tickets for events

Additional Information

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

Supporting statements and anonymisation

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.

Reasonable adjustments

Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.