Head of Communications and Development

NCW is a dynamic literature house for contemporary writing. Our home is a Grade One-listed medieval building consisting of a 120-seat venue for live events, workshop spaces, a two-bedroom cottage for writers and translators and modern open plan offices. Dragon Hall is located on the historic King St on the banks of the Wensum River in the heart of Norwich, England’s first UNESCO City of Literature.

NCW launched in summer 2018 but dates back to the early 2000s. Growing from just three staff in 2006, then under the name Writers’ Centre Norwich (WCN), the organisation has grown consistently under the leadership of CEO Chris Gribble. We are a friendly, hard-working team, passionate about working with a whole range of people and communities, supporting people to own and share their own stories.

This is a new role, combining our communications and development functions to best communicate our vision and activities to our audiences and stakeholders. You would be responsible for developing, leading, implementing and evaluating the organisation’s communications and development strategies as part of the organisation’s overall business plan. The role works across the organisation to drive innovation and creativity in order to increase reach, value, revenue and reputation. The Head of Communications and Development works closely with the Senior Management Team with the CEO, Executive Director, Head of Programmes and Head of Commercial and Operations) and manages a small Communications and Development Team.

British Future is recruiting for a new Office Manager and Executive Assistant

• Closing date for applications: 10am on Wednesday 27th October 2021
• Salary band: £32,000 – £35,000 pa.
• Reporting to: Director

For more information about the role, please find attached a copy of our Job Specification.

About this role

This is an exciting role, running an efficient office for a small but ambitious think-tank that has established a significant reputation in policy-making over 10 years. The role is essential to the daily running of the organisation, its administrative and financial functions and its wider governance. It would suit someone who wants to develop their expertise in charity governance and finance.

British Future is an independent, non-partisan think-tank which has charitable status. Our vision is of a confident and inclusive Britain, welcoming and fair to all. British Future has built a strong track record on understanding public attitudes, forging public narratives and promoting policy solutions on immigration and integration, race and identity. The organisation works cross-party with multiple stakeholders from politicians and NGOs to business leaders in order to strengthen the common ground on these challenging issues.

Joining this team of seven, you will be responsible for the day-to-day management of the office, HR, governance and processing of the charity’s finances. You will also provide Executive Assistant support to the Director, Sunder Katwala, and organise our quarterly charity board meetings. Our London Living Wage intern will assist with the administrative tasks and you will have the opportunity to line-manage the post-holder.

What we are looking for

This role is ideal for an individual with previous experience as an Office Manager or EA/PA to a senior manager. You will be a confident self-starter and strong team player, with experience in office and financial management preferred. You will have experience facilitating senior level meetings, liaising with various stakeholders and prioritising a busy workload. Strong organisational and communication skills are key, as well as confidence in the use of IT. A commitment to social inclusion and fairness, given the nature of organisation’s work on diversity, is also important.

Training and Support

Training and development is crucial to the success of our organisation. The post holder will be encouraged to build their financial aptitude, with guidance and ongoing support from the charity’s Treasurer and through external training. We are open to candidates with less experience in finances but who have good numeracy skills, a willingness to learn and who would welcome being trained up in this aspect of the role before taking on full responsibilities. 

Flexible for you

This role is normally based in our Covent Garden office, in London, though currently the team is gradually moving from remote working to a more regular office presence. While we are advertising the post as full-time, 35-hours a week, we are willing to consider requests for job-share and are open to flexible working hours for the right candidate.

37.5 hours per week

Based in Bedfordshire and Hertfordshire

Transitions UK is an exciting and growing charity, initially working across Herts, Beds, Bucks, Birmingham and Leicestershire, specifically set up to address the needs of a “lost generation” of 15-25 year olds. We work with young people with learning disabilities, mental health & emotional issues, young people leaving care and those at risk of exploitation/offending.

We are looking to recruit an inspiring and driven Projects Director to lead our project teams, giving them all the support they need to help us towards our goal of being a national charity, with a national footprint and a national voice for young people.

You’ll be overseeing 4 different projects, employing 20 staff and deploying over 100 volunteers. These are currently located in Birmingham, Leicestershire, North London, Herts, Beds and Bucks.  Each project targets support to vulnerable young people who are either, struggling with mental health issues, are leaving care, at risk of criminal exploitation, or have learning disabilities.

You will be reporting directly to our CEO and will have support from your projects team, and from our growing support function.

You are an excellent coach, organiser and communicator with a hands-on approach. From experience, you want to make a real difference and you are able to work sensitively and effectively with young people who have personal challenges and need help.

 You will be excited by the opportunities in this role and growing charity, and determined to achieve excellent results for the young people we support.

For more information and to apply, please visit our website via the Apply button.

Applicants are encouraged to apply early as suitable candidates will be interviewed on application.

Registered Charity No 1160105.

Business & Human Rights Resource Centre is seeking a dynamic professional who can be an integral part of the Operations Team and ensure the smooth running of the organization, from facilities and office management to partnership with HR and Finance, from PA support to the Executive Director to the enhancement of the organization’s administrative efficiency.

Based in: London

Salary: £28,000 per year + 5% pension contribution

Closing date for applications: 24 October 2021 – 17.00GMT

Interviews (if selected): 28-29 October 2021

THE ORGANIZATION

The Business & Human Rights Resource Centre is an international human rights organization working to ensure respect for human rights are at the core of companies’ business models; empower communities and workers, to secure their rights; and advance accountability for corporate human rights abuse. Our Global Team, based in more than 20 countries around the world, work with a rich network of activists, unions, human rights groups, and investors. Our website and publications are available in nine languages. We work across all sectors and issues related to business and human rights, with strategic focus on the rights of workers in global supply chains, the rights of communities seeking responsible natural resource use and a just transition to zero carbon, and the rights of people to accountable digital technologies. The Office Coordinator will be an integral part of the Global Team.

The Resource Centre has helped define the growing field of business & human rights. It has put companies in all regions on notice that their human rights conduct is being watched. It has drawn attention to corporate abuses in all countries and provided increased recognition to those companies taking positive steps to promote human rights. The Centre is widely respected for being fair, objective, and constructive in its approach to make change happen.

THE POSITION

Office Administration

• Act as first point of contact within the London office. Deal with telephone and email queries; greet visitors; take in incoming post and other deliveries
• Maintain supplier contract records and ensure office calendar is kept up-to-date
• Manage filing systems and maintain supplies of stationery, business cards, equipment and office sundries
• Act as first point of contact for IT queries from staff and liaise with external suppliers
• Manage IT hardware orders and inventory
• Process and code invoices relating to operations
• Help organise events, disseminate invitations, keep track of RSVPs, print name tags; etc.

Operational support

• Assist with induction of new staff
• Assist with regular updates of certain parts of the website, with particular responsibility for company sections and business & human rights-related events
• Maintain the Resource Centre’s organogram
• Build global contact lists for dissemination of press releases, announcements, invitations to events, etc; research new contacts and ensure existing lists are kept up-to-date; assist with upgrading the organization’s entire Salesforce contact management system
• Build the company intranet system through SharePoint and help drive efficiency into the organization
• Undertake additional tasks, in consultation with the Executive Director, that are necessary for the effective operation of the organization

Personal Assistant elements to Executive Director

• Assist with booking travel and accommodation, diary management, scheduling of meetings, etc. mainly for Executive Director, and also for other Global Team members and board members as necessary
• Provide essential personal assistance support to the Executive Director regarding emails & appointments

Work flexibility

Due to the small size of the Resource Centre, all people assisting with its work must be willing to shift priorities and tasks quickly, and be willing to have their work reviewed by colleagues.

CREDENTIALS

Qualifications

• A minimum of 2-years’ experience running administration of an office
• Previous experience in a PA role, including governance support and diary management
• Experience in successfully carrying out labour-intensive, routine but important tasks
• Demonstrable IT proficiency, especially with Microsoft Office – particularly with SharePoint, OneDrive, Excel, Word and PowerPoint
• Excellent organizational skills, proven ability to prioritise tasks, manage a busy workload and work to deadlines
• Willingness to develop and maintain extensive contact lists
• Willingness to learn how to develop and manage an efficient and effective contact management system for the organization
• Ability to deal with a wide range of contacts with professionalism, tact and diplomacy
• Strong attention to detail, accuracy and consistency; commitment to the integrity and quality of outputs
• Excellent written and verbal communications skills
• Evidence of team working and build strong working relationships
• Experience with Salesforce a plus

Personal Qualities

• Fluent English: reading/writing/speaking
• Experience of organising & prioritising own work
• Experience of managing many diverse tasks at the same time, including under pressure
• Ability to work in a busy, fast-moving environment
• Ability to use own initiative, and to work independently within agreed framework
• Ability to deal with people from a variety of cultures & backgrounds in a sensitive & understanding manner, using a diplomatic approach or being firm when required
• Interest in & commitment to promoting human rights
• Discretion and confidentiality in handling sensitive issues
• Ability & willingness to work during weekends on occasion, for example if an important conference is held on a weekend, or if attending a trustee meeting in London held on a Saturday - Note: a proportionate amount of time off to compensate for this overtime work can be taken afterwards
• Right to work in the United Kingdom

• Are you looking to work with a nationally recognised community charity based in London?
• Do you like working with data and have strong Excel skills?
• Do you like supporting and training people on data administration?

Oasis Community Partnerships is a charity supporting young people and their families in England. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.

An opportunity has arisen for an organised and experienced Finance & Data Administrator who is confident to finance support two of our Hub and Data administration to all of our Hubs.  It is a busy and varied role, but a great opportunity to gain valuable experience in the charity sector.

This key administrative role requires the successful candidate to:

• provide administration and finance support to our community hub in Hadley, Enfield.
• provide finance administration support to our preschool in Coulsdon, South London, sometimes on-site.
• support the implementation of the EVIDE Impact data tracker nationally.

To do this job well, you will need:

• A high standard of computer skills, including data and Excel manipulation
• A strong team spirit and willingness to help others with data and finance via Teams
• Excellent organisational, prioritisation and analytical skills
• Flexibility and a willingness and ability to travel occasionally within Greater London.

 In return, Oasis can offer:

• Flexible working practices and family friendly policies.
• A supportive network and family of staff in a motivating working environment.
• A non-contributory defined benefit pension scheme with 7% Employer contributions.
• 25 days holiday per year (plus Bank Holiday), rising to 30 days after 2 years of service.

To request a job information pack, please go to the Oasis UK Charity website, or click on the documents on this page.  Please note that CVs alone will not be accepted. 

Completed applications should be submitted by Midday Monday 8th November 2021.

Interviews will be held on Monday 15th November 2021.

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.  Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos.  We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.

 Oasis supports Equal Opportunities Employment

The Role

London School of Theology (LST) is seeking to recruit a PA to provide administrative support for all aspects of the roles of the Principal and Academic Dean. 

This is a role requiring previous PA experience at executive level and will suit someone who will enjoy the opportunity to provide support at the most senior level with a busy and varied workload needing high levels of discretion and confidentiality.  The role needs someone who is pro-active, confident and has excellent organisational, interpersonal and communication skills.

Specific duties include diary management, administration support, research support and acting as Secretary to two Committees and the Executive Team.

Application Details

A complete Job Description, Person Specification and full details of the application process can be found at LST's website.

Applications are welcome from both full-time and part-time candidates as the tasks within the JD can be separated for those interested in a part-time position only.

All successful candidates must have the right to work in the UK.

LST is a Christian college and as such it is a requirement of the Person Specification that the postholder must be in sympathy with the Christian ethos, aims and objectives of the School.

Candidates are encouraged to apply early as applications will be considered upon submission.
 

Age UK Bolton is seeking a highly motivated, creative and friendly person for their new and exciting project, PALs (Promoting Active Lives), which aims to tackle loneliness and isolation in older people in Bolton. 
PALs is designed to support them to improve their mental and emotional wellbeing.

Working alongside older people, a range of partners, staff and leading a team of volunteers, the PALs Service Co-ordinator will support older people to regain their independence, encouraging them to maintain their mental, physical, emotional and social activity to make later life a rewarding and fulfilling experience.

If you love working with people and are looking for a fulfilling new post, where you can make a real difference to the lives of isolated and lonely older people, then we would love to hear from you.
 

Work for a trusted local charity

Benefits we offer at Age UK Bolton: Up to 7% employer pension contributions, UK Healthcare Scheme, blended and flexible working, work laptop and phone, mileage expenses repaid at 45p mile, free parking at our Ageing Well Centre

DBS check provided

Application closing date: 12pm 25th October 2021

Please complete the Age UK Bolton application form and return to email adress listed on the application form 

Please note CVs will not be accepted

We are looking for an experienced People Director to join our team. This position will head up our internal People function and is supported by the People and Admin Team. Our people function is currently made up of a part time People Director, supported by the People and Administration manager and an Administration Assistant.  As the YGAM team continues to expand, the People DIrector role now requires full time People Director coverage.​

YGAM has grown quickly over the last few years and we are continuing on this trajectory with more recruitment planned for 2022.  By the end of 2021 we expect to have 40-45 staff and so the time is now right to expand our People function.​

The successful candidate will be responsible for the management of the overall HR function and the development and delivery of strategic people objectives.  We are seeking a pro-active, hands-on experienced HR professional.  This will be an exciting role, continuing to build our  internal HR function. YGAM has seen a successful period of growth, making this an exciting time to join our dedicated team. ​

YGAM has succeeded to date through its people and its insistence on a high quality, practitioner led offer. The People Director role is key to this continued success. You will develop our young, dynamic team into the leaders of a large recognised charity over the coming years. With an eye always to the future, you will support us to make the most of the opportunities that technology offers to augment our teams’ roles. You will work as a business partner to the CEO, COO and senior team ensuring we have the capability and capacity today, that will make us even greater tomorrow.​

This is a full-time role with a starting salary of £49,500 to £52,500 p.a dependent on experience (plus a London Weighting allowance of £2,800 if applicable), This salary will have the potential to rise based on performance. ​

To apply please submit a copy of your CV and a supporting statement of no more than two pages, outlining how you meet the Person Specification for the role. The closing date for completed applications is Sunday 7th November.​

Successful applicants who make the shortlist will be asked to attend an interview, which is planned to take place on Tuesday 16th November 2021.  Please make sure you can attend on this date before applying. YGAM are proud to be recognised as a Gold Accredited Investors in People organisation, guaranteeing you a purposeful job with plenty of training and career opportunities.​

Good luck with your application and thank you so much for your interest in our work. 

About Sustain

Sustain is a powerful alliance bringing together around 100 organisations nationally – and hundreds more at local and regional level. We believe everyone should have access to healthy and sustainably produced food that protects people, animals and planet. Working together, we run highly effective and creative campaigns, advocacy, networks and demonstration projects, aiming to catalyse permanent changes in policy and practice, and to help equip more people and communities with skills as change-makers. Collectively, we strive for better food, farming and fishing through policies and practices that enhance the health and welfare of people and animals, tackle climate change and restore nature, improve the living and working environment, enrich society and culture, and promote greater equality.

About this role

Sustain has around 20 to 25 staff running projects, campaigns and core support services such as finance, IT and design, and administration. The organisation is managed overall by a senior management team of three people – Chief Executive Kath Dalmeny; Deputy Chief Executive Ben Reynolds and Programmes Director Sarah Williams. We are now seeking an Executive Assistant to work with the senior management team – and closely with the Chief Executive and Trustees – to help manage effectively a range of important tasks for the running of a diverse alliance and national charity, through a positive period of growth and evolutionary change for Sustain. This is a new job opportunity within Sustain. We have undertaken some preparatory work with the help of a freelance Executive Assistant, but the role is open to further shaping and development by the successful candidate, within the context of the Sustain team.

Tasks and responsibilities

Sustain’s Executive Assistant will have a central, varied and stimulating workload working closely with the Chief Executive, Senior Management Team, Trustees and with other Sustain staff providing core support services. The Executive Assistant’s responsibilities will include:

1.Personal Assistant support for Sustain’s Chief Executive

• Helping the CEO to manage and prioritise her organisational relationships, appointments and diary commitments, as well as her email inbox, including drafting responses for sign-off.
• Helping the CEO to respond in a timely fashion and to keep time available to respond to requests and development needs of staff members, external stakeholders and priority issues. Examples of typical work include outreach to key decision-makers, alliance members and other stakeholders; briefing journalists, funders, trustees, alliance members and partners; facilitating alliance sessions to tackle issues of common concern; input on editorial and campaign development; catch-up meetings with key staff; and document/process sign-off.

2.Executive Assistant support to Sustain’s Senior Management Team (SMT)

• Helping the SMT to arrange external meetings and contact management.
• Helping the SMT to arrange monthly management meetings. Attending these meetings, producing meeting notes and supporting the SMT staff to pursue the actions identified in a timely and accountable fashion, in relation to Sustain’s Strategy, Organisation Development Plan and keeping staff informed of key developments.
• Helping the SMT to report to and consult with Sustain staff, union representative(s) and others on relevant developments (for example, preparing a report of key points from the SMT meetings for the SMT to deliver at staff meetings).
• Working with the Chief Executive and Head of Finance, collating and drafting quarterly papers for Sustain’s Council of Trustees and maintaining the Trustees contact list and other details.
• Attending quarterly Sustain Council of Trustees meetings (usually on a Wednesday afternoon), drafting the minutes for sign-off by the CEO and Chair, and ensuring these are checked and circulated in line with relevant deadlines; also helping the SMT with follow-up actions.
• Responding to Trustee enquiries about Council and administrative matters.
• Maintaining and tracking the process of HR and organisational policy updates – some as part of regular review; others through the process of consultation, re-drafting and sign-off.
• Managing and developing Sustain’s VIP database as well as Sustain’s communications with these individuals.
• Helping to prepare the Sustain Annual Report, to involve collating and editing material and ensuring that a range of contributors are meeting their deadlines.
• Helping to prepare papers and with the process of recruiting new Trustees for Sustain’s Annual General Meeting (usually takes place in November/December each year) and with organising follow-up work, such as pursuing actions, checking that the Annual Report to the Charity Commission and Companies House has been submitted, and helping to induct, get relevant information from and register new Trustees.
• Helping the SMT to organise a new outreach programme to cultivate relationships, partnerships and speaking opportunities with Sustain member organisations and others, with the Executive Assistant helping with tracking progress, relationship building, liaison and diary management.
• Booking travel and accommodation when required.

3.Support for management aspects of Sustain’s core work:

• Attending monthly Line Managers Team meetings, helping to develop the agenda, producing meeting notes and supporting SMT and line-management staff to pursue the actions identified in a timely and accountable fashion.
• Attending monthly Sustain staff meetings, participating as a member of staff, who share the chairing and minute-taking roles on a rolling rota basis.
• Taking part in one of the Sustain core teams as an active participant, for example contributing to Sustain’s development of communications, fundraising or approach to improving diversity.
• Building excellent connections with staff, Trustees, key Sustain alliance members, partners and contacts to enable ‘Sustain-style’ warm relationships, active listening, positive exchanges and timely action.
• Occasionally taking part in events out-of-hours, or outside London, to support events and activities that further the work of the alliance.
• Other duties and activities that may arise from time to time.

Diversity

Diversity matters to us. We have a working environment where we value and respect every individual's unique contribution. Diversity helps us identify where change is needed and what is required to promote equity as well as reflect the concerns of our wide alliance of members.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire.

Sustain’s Executive Assistant will contribute to the mutually supportive culture of Sustain (including staff and project participants) in which equality and diversity are not just respected but promoted.

How to apply

To apply for this position, please provide:

• a completed Application form
• a completed Equal Opportunities Monitoring form

Deadline: 10am, Thursday 28 October 2021

First-stage interviews for this position, for long-listed candidates, will take place virtually using Zoom on Thursday 4 November 2021. Second-stage interviews for short-listed candidates will take place either online or in-person during the week of 8 November 2021. Ideally the successful candidate would be able to start shortly after the interview process.

ThinkForward delivers unique, personalised coaching programmes for young people at a key stage in their lives, enabling them to overcome the challenges they face and make a successful transition into work. Every young person takes part in workplace activities to develop their life goals and readiness for work. We raise the voices of our young people and support employers to provide fair access to opportunities.

We have recently launched our new five-year strategy with aspirations to double the number of young people we support. The pandemic has disproportionately impacted young people and we are determined to be part of creating a future where they can thrive and fulfil their ambitions.

We are seeking an experienced finance professional to lead on embedding a culture of excellence across the Operations function. This new role was created to build the capacity of the team and ensure we can deliver on our ambitious strategy. They will work closely with the Chief Operating Officer to refine our financial operating model and ensure we remain financially sustainable as we grow. They will be part of an experienced and committed Operations team that supports and enables the work of ThinkForward. We are interested in fresh ideas about how we can achieve our objectives and the team culture is very autonomous, yet collaborative.

The role will line manage two staff members and be part of a wider team of six staff. There will be opportunities to work closely with the Impact team if this is of interest as a developmental opportunity.

The role’s responsibilities include:

• Responsibility for budgeting, financial planning and forecasting as well as ensuring ThinkForward is compliant with relevant laws and regulations
• Developing technical financial operating models to underpin new funding bids and
  strategic growth
• Improving and supporting the development of financial capability across the organization
• Oversight of the management of operational risk across the organization
• Ensuring staff have the resources they need to fulfil their roles, including responsibility for Facilities and IT management

We recognise the importance of flexible working opportunities to staff and we are open to this role working flexibly. This could mean a mix of remote working, working across multiple sites and flexing the 30 hours over the full week. We are open to suggestions and will prioritise appointing the best candidate for the role and making reasonable adjustments to enable this where needed.

The closing date is 31st October 2021. Interviews are planned for the 4th November 2021 and will be digital. It is possible there may be an in person second round, we will support candidates to access this where needed and be open to flexing our approach.

To apply please submit your CV and a cover letter to via the CharityJob website - your cover letter should outline your suitability for the role as described in the person specification. Please ensure you share examples of how you meet the person specification. Cover letters should be limited to 3 pages of A4, as should accompanying cvs.

HR Manager

The HR Manager will be responsible for providing a first class HR service to support the business needs.
You will develop and implement strategic HR initiatives which will robustly underpin the business and drive it forward through HR initiatives and changes to HR policies and procedures which continually improve organisational effectiveness. You will be on hand to assist with Recruitment as well as Training / Supervision of staff.

HR Manager Responsibilities:

-  Manage the work load of the HR Administrator, Payroll and Finance Officer and the Executive Assistant to the MD
-  Participation in the in the Strategy meetings, developing the Strategic HR Function of Draycott Nursing.
-  Provide leadership and management for HR projects.
-  Provide advice and support at all levels within the Organisation, maintaining good employee relations through knowledge of the organisation and an understanding of its objectives.
-  Monitoring HR statistics including recruitment, sickness, lateness, annual leave etc.
-  Analysing the annual staff survey and communicating and implementing required actions.
-  To take individual responsibility to safeguard clients through the recruitment and selection process.
-  Manage the performance appraisal system and maintain IIP

HR Manager Requirements:

-  HR/CIPD qualification and be willing to undertake further training as required
-  Flexibility, the ability to handle many different tasks at once and to be flexible in your approach to the way the task is done.
-  Good organisational skills and attention to detail, and ability to prioritise and organise work-load.
-  Excellent IT skills including knowledge using Microsoft Office applications or similar software programmes as appropriate and good knowledge of our specific software
-  The ability to communicate effectively and appropriately with a multidisciplinary team both within the office and externally.
-  Willing to work with others for the greater good of the company and able to assist others when necessary.
-  Significant HR experience
-  Experience with researching and developing HR policy
-  Proven track record of giving HR advice at all levels
-  Background which includes introducing and managing innovative projects
-  Managing the recruitment and selection process
-  Experience working within a customer focused environment
-  Experience of working within Domiciliary Healthcare (Desirable)

Location: London
Job type: Full Time, Permanent
Salary: £50,000 per annum

You may have experience of the following: Human Resources Manager, HR Manager, Human Resources Officer, HR Officer, Human Resources Generalist, HR Generalist, Human Resources Executive, HR Executive, Human Resources Business Partner, HR Business Partner, HRBP, etc.

Ref: 103 160

Harris Hill is recruiting for a Head of Finance and Operations for this international care charity based in Kent.

* Location: Kent, Free Parking on site
* Hours: Full Time - Monday to Friday (37.5hours per week)
* Responsible to: CEO. Part of the Senior Management Team
* Line Manager for: Finance and Admin Team (currently includes part-time Accounts Manager, part-time Accounts Assistant and full-time Administrator)
* Salary: c £45,000pa

Job purpose:
To deliver high quality financial and business management to support the charity and subsidiary Trading Company.
To advise the CEO and Board of Trustees on all financial aspects of the charity.
To oversee the accounting and payroll functions.
To be a member of the Senior Management Team and contribute to the charity's strategic direction and development
To provide effective management to ensure that a wide range of operational aspects of the charity run efficiently.
To oversee and lead on all data operations, processes and maintenance, ensuring information is accurate and timely.

Qualifications
Part of Fully Qualified Accountants with charity experience

Key responsibilities:
Finance

* Oversee day to day financial processes and develop smarter ways of working where appropriate
* Support finance team and advise on any queries they may have
* Check that financial information is accurate and ensure the production of insightful management accounts and cash flow forecasts for both the charity and trading company
* Prepare annual budgets, financial forecasts and year end accounts for annual audit
* Ensure compliance with all legal requirements, financial processes and controls

Oversee the payroll function

* Be the lead point of contact with HRMC, taking responsibility for compliance with all taxation and national insurance issues
* Ensure that the gift aid system is properly administered and that gift aid claims are made in a timely manner
* Ensure completion of gift aid claims and deal with any issues that may arise
* Ensure that the charity and trading company are compliant with statutory and regulatory requirements particularly in relation to record keeping and confidentiality

Facilities

* To liaise with the Head of Retail and the CEO to oversee facilities management, ensuring effective running and maintenance of all the charity's properties (retail, warehouse and offices)
* Ensure facilities are maintained to safe, clean and secure standards
* Identify and action solutions to facility issues
* Project manage building improvement tasks and activities
* Organise and deal with leases, waste contracts, utilities, etc
* Oversee the management of expenditure items including utilities, insurance, waste management, consumables etc. and make savings wherever possible

Policies and Regulations

* To ensure regulatory compliance across the organisation, including:
* Identify regulatory needs and improvements in data protection, security, Health and Safety and Fire Safety
* Develop and implement new systems, processes and policies as required
* Update and review charity policies to maintain high standards

IT & Database

* Support the team on any IT related issues
* Oversee the charity and retail IT systems and be the main internal point of liaison with the external Contractors (currently does not cover the retail operation)
* Develop new systems, processes or procedures to enhance current systems
* Oversee the database ensuring it is being used to its full potential by members of staff, organise training when necessary and make sure data is being entered correctly.

Human Resources

* Liaise with Heads of Departments and managers across the organisation to ensure personnel records are accurate and up to date and recruitment and orientation programmes are in place for both paid staff and volunteers

The Joseph Rowntree Charitable Trust (JRCT) is seeking a Head of People and Operations who will lead the Trust’s human resources strategy, culture and policy work, as well as ensuring the effective running of our operations, including our IT and grant administration systems and premises. The role will suit an experienced leader who brings a passion for both people and systems, and who is committed to creating a culture and infrastructure that enables teams and work to flourish.

JRCT is a grant-making Quaker Trust that supports people who are passionate about making a positive difference; whether they are advocating for some of the most vulnerable people in our society, promoting nonviolent responses to conflict, or taking steps towards an environmentally sustainable future. Every year JRCT makes about 100 grants for all kinds of charitable work, from grassroots community groups to well-established charities working to build a peaceful and just world. 

Following an increase in our grant-making budget, we are in a process of growing both our programmes and our staff team in response to this commitment. The Trust employs 22 staff, as well as contracting a range of external service providers and consultants. Most staff work from our office in York, but a significant number work remotely.

About the Role

As Head of People and Operations, you will have a personal commitment to the mission and values of the Trust. You will use your experience to shape the development of JRCT’s human resources strategy, policy and practice, and lead of process of culture change that centres equity, inclusion, wellbeing and belonging. You will also lead the internal processes of the Trust, to ensure the effective running of our operations, including our grant administration systems and processes, IT and data management, and premises.

A charity based in Central London are looking for a Centre Manager. The Centre Manager is at the very heart of the charity's work, and this is a key management role. The key function of this important role is to ensure the efficient and effective running of the office and building space ensuring that the Centre and its staff and users are safe, welcomed and have an excellent experience. All our staff are part of the wider charity's team and are therefore expected to work as part of that team to fulfil the Charity's aims and objectives.

The Centre Manager line manages our admin team which includes Centre and Programme Administrators, a Centre Assistant, and a Premises Manager. The Centre Manager is line managed by our Director of Finance and Operations and works closely with all our Directors and the Chief Executive.

Key responsibilities

Manage the centre and the administration team to ensure a smooth running of the building and office space and that training and other events at the Centre are of the highest standard
Follow finance and record keeping policies as directed by the Director of Finance and Operations and support and manage all administration staff do the same
Liaise with Pension, Payroll and HR Service Providers as directed. Manage the day to day record keeping for staff matters including up to date job descriptions, employment contracts and monitoring of leave and staff-absences.
Support the Research, Programme and Marketing Teams by ensuring that all systems and processes are in place for efficient and effective working
Be the point of contact for the landlord
Oversee and manage the completion of all building works and schedule and oversee repairs in compliance with the terms of the lease
Oversee and manage all building security including overseeing keyholders, opening and closing of the building during usual building hours and the use of the building during the evening and weekends.

Person specification
Good organisation skills and the ability to work and manage others under pressure
Excellent attention to detail
A commitment to excellent customer service and experience
Ability to liaise and communicate effectively with a wide range of staff at different levels within the organisation and outside of the organisation
A good knowledge of financial processes as they relate to the work of the charity
A good knowledge of building management and an understanding of relevant legislation
Competence with databases, Microsoft Office, Google forms and online platforms such as Zoom and Microsoft Teams.
Willingness to work as part of a team.

Closing date for applications: 9:00 am, Wednesday 10th November 2021
If you would like to receive a full job description and further information about this role, with details on how to apply, please contact Shweta Prabhakar at Harris Hill.

Shweta Prabhakar: [email protected] | 020 7820 7320