21 hours per week | Wednesday to Friday between 9am and 5pm | £15,234.60 - £16,470 per annum
This is more than a job. It's an opportunity to help people feel understood, supported and connected.
At Alzheimer's Society, we believe nobody should face dementia alone.
Every day, we support people living with dementia, their families and carers to access information, practical support and local connections that help them live well.
We're looking for a compassionate and proactive Community Support Adviser to join Team Sahara, supporting South Asian communities across Greater Manchester.
Team Sahara is a dedicated service supporting South Asian communities affected by dementia across Greater Manchester. We work alongside people living with dementia, families, carers, community groups, faith organisations and local partners to help people access the support, information and connections they need to live well with dementia.
You don't need experience in dementia, healthcare or social care to apply. We're looking for people who can bring transferable skills and a genuine passion for supporting others.
You may have gained these skills through customer service, retail, education, housing, hospitality, community work, charities, faith organisations or other people focused roles. You may also have personal experience of supporting or caring for someone affected by dementia.
If you can build relationships, listen with empathy, communicate confidently, solve problems and help people feel understood and supported, you may already have the skills we're looking for.
Whatever your background, what matters most is your ability to connect with people, build trust and make a positive difference.
Is this role for you?
This role could be a great fit if you enjoy meeting people, building relationships and spending time out in your community.
You'll spend most of your working week out and about across Greater Manchester, supporting people affected by dementia, attending community events, working alongside local organisations and helping people access the support they need.
You'll regularly travel between different locations across Greater Manchester, manage your own diary and build relationships with a wide range of people. This role involves being out in communities throughout the week, so you'll need to be comfortable travelling independently and working across different locations as part of your normal working pattern.
While some planning and administration can be completed from home, the focus of this role is being present in communities, meeting people face to face and building trusted local connections.
If you enjoy variety, independence and working with people, you'll thrive in this role.
What could a typical week look like?
No two days are the same, but you might find yourself:
- Visiting a family affected by dementia and helping them understand the support available to them.
- Delivering an information session at a community centre, faith venue or local organisation.
- Meeting community leaders and partner organisations to build local connections and increase awareness of dementia.
- Supporting a Memory Café, creating a welcoming space where people can connect, share experiences and feel less alone.
- Helping someone access services, support and activities within their local community.
- Attending community events and raising awareness of dementia across Greater Manchester.
- Building trusted relationships with people affected by dementia, their families and carers.
- Connecting people with support that helps them stay independent, informed and connected.
About you
We are looking for someone who enjoys working with people and is passionate about making a difference.
You'll be someone who:
- Enjoys meeting people and building relationships.
- Communicates confidently and compassionately with people from different backgrounds.
- Can work independently and organise their own workload.
- Enjoys variety and feels comfortable working across different locations and communities.
- Is confident engaging with community groups, partner organisations and local services.
- Wants to support people, families and carers affected by dementia.
To support the communities we work with, you'll need to be fluent in English and at least one South Asian language, such as Urdu, Punjabi, Hindi, Bangla or Gujarati.
Because this role involves supporting people and communities across Greater Manchester, you'll need to be comfortable travelling regularly throughout the area and working in different locations during the week. Knowledge of Greater Manchester communities, venues and local networks would be beneficial.
Experience of dementia isn't essential. We'll provide training and support. What matters most is your ability to build meaningful relationships, support others and work confidently within local communities.
Why join us?
Every conversation matters.Every connection matters.
The support you provide could help someone understand a diagnosis, feel less isolated, access vital support or stay connected to their community.
In return, you'll join a welcoming and supportive team, receive ongoing learning and development, and have the opportunity to make a genuine difference to people affected by dementia across Greater Manchester every day.
If you're passionate about people, communities and making a difference, we'd love to hear from you.
Please note within Alzheimer's Society, this role is known as a Dementia Adviser.
About Alzheimer's Society
Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we're working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.
Thank you!
Summary of some of the main duties for full details and how to apply visit the website link provided.
•Lead the development and delivery of integrated marketing campaigns across HOME’s full artistic, engagement and membership programme, working collaboratively with internal teams and external partners.
•Collaborate with the Head of Digital to plan and deliver integrated campaigns, ensuring messaging is consistent across digital and physical channels and guided by audience insight.
•Lead the development of campaign messaging and positioning, ensuring clear, consistent and compelling communications tailored to HOME’s target audiences across different artforms and initiatives.
•Partner with the Head of Digital to design and deliver multi-channel marketing campaigns across HOME’s entire programme, ensuring they meet or exceed income targets and contribute to audience growth.
•Work closely with the Head of Digital to apply audience insights and segmentation in campaign planning and creative delivery.
•Lead HOME’s media buying. Plan and manage out-of-home advertising strategies, ensuring creative alignment, timely delivery, precise targeting and budget control.
•Be the lead for HOME Communications, Manage HOME’s relationships with PR agencies and build successful relationships with media partners and influencers.
• Manage freelance marketers and designers – briefing, negotiating and overseeing delivery.
•Collaborate with visiting companies, artists, producers, funders and distributors to maximise shared marketing opportunities and ensure strong promotional presence.
Team: Marketing and Communications
Reports to: Director of Audiences
Responsible for: 3 People
Registered Charity 
101 - 500
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
We recognise the value of social media in communicating with all our audiences; whether unpaid carers or their friends and families, employers, politicians, service providers, supporters and all those people who may become a carer for a partner, family member, friend or neighbour and will need information, support, and to know that there are people working to make their lives better.
This role works with colleagues across the organisation, including our senior management team - but also in partnership with external organisations and agencies - with targets set for engagement (and other indicators of the success of our campaigns). We're working on multiple campaigns simultaneously; whether that's Carers Week, campaigns to influence changes to the law to better support carers, encouraging unpaid carers to join us as members, updating on activities in the devolved nations or getting people to fundraise for Carers UK. And we use a mix of owned, earned and paid communications to drive engagement in a challenging and crowded environment in order to get our messages to cut through. It's a busy, but varied role, in a supportive and collaborative team.
About you
Working within the communications and marketing team, you'll be confident in managing our social media accounts (we have many), ensuring we're using platforms to get our messages out to both wide and targeted audiences with engaging and timely content.
You'll be happy using tools for social listening, interacting with our audiences and building our reach. You'll be familiar with key metrics for social engagement and will be reporting back to colleagues and other stakeholders - and using this data to constantly improve our communications.
You'll be skilled in writing longer form content for our members' magazine, Caring, proof reading articles, posting content on our websites, creating graphics and making sure our content is engaging, audience focused and dynamic. Oh, and you probably know your way around an emoji set and are not scared of a well timed pun. Plus you'll have a great eye for detail and be confident in your ability to prioritise (and sometimes reprioritise) your workload as needed.
We're a small but effective communications team and pride ourselves on getting stuck in and supporting each other when we need to deliver big on fast moving projects, so you'll need be able to juggle lots of demands while recognising the importance of always hitting deadlines.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please contact us to discuss.
The closing date for applications is 5pm, Tuesday 18 August.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
