Education engagement manager jobs in Westminster, greater london
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Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
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Client Acquisition and Relationship Management
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Proactively seek new business opportunities within assigned regions to grow the client base.
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Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
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Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
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Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
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Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
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Strategic Planning and Development
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Collaborate with Senior Leaders to develop strategies for client retention and growth.
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Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
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Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
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Performance Monitoring and Reporting
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Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
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Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
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Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
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Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
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Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
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Line Management and Support Coordination
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Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
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Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
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Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
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Work with other area leaders, to ensure strong delivery of services.
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Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
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Bid Management and Process Improvement
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Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
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Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
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Report on bid submission performance, review bidfeedback to continuously improve.
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Essential Skills and Experience:
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Detailed knowledge of the UK education sector.
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Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
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Proven track record in client relationship management, with experience in sales or partnership development roles.
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Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
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Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
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High level of empathy and commitment to supporting vulnerable and underserved communities.
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Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
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Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
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Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
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Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
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Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
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Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
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Competitive salary
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Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
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Flexible, hybrid work environment with regular opportunities for in-person client engagement.
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Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
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Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
At Book Aid International we share the power of books and help build a more equal future. Every year we work with our partners worldwide to provide over one million brand-new books which support or establish libraries in communities where people would otherwise have few opportunities to read.
We are looking for a creative and data-driven Digital Marketing Manager to maximise our reach, engagement and fundraising income across all digital channels. This is a hands-on role at the heart of our Income and Engagement Team, leading day-to-day digital activity while helping shape how we connect with supporters, publishers and other audiences.
This is an exciting moment to join Book Aid International in a newly created role dedicated to digital marketing, with the opportunity to shape how we connect with our audiences and grow our impact.
The postholder will lead on:
· Social media, email marketing, SEO, website management and paid advertising
· Digital fundraising campaigns and supporter journeys
· Data, analytics and optimisation across all digital channels
· Integrated campaigns in close collaboration with the Brand Manager and Individual Giving Manager
We are looking for someone with proven digital marketing experience, strong analytical skills and a data-informed approach, experience of digital fundraising or the charity sector, excellent copywriting skills and an eye for engaging content, and knowledge of GDPR as it applies to digital marketing.
If this sounds like you, we’d love to hear from you. For full details about the role, including details on the recruitment process, please visit our website and download the Role Description.
Applications are a CV and maximum 2-page covering statement highlighting specific demonstrable experiences and skills that align with the requirements outlined in the Role description. CVs received without a covering statement, may not be considered.
The client requests no contact from agencies or media sales.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our jobs page).
What you’ll do
As International Partnerships Lead for the Middle East, Africa and Europe, your role is to provide world class customer service and support to over 250 international schools from around the world. You will build and maintain excellent working relationships with your partner schools, supporting them to make the most of the Unifrog platform. Solutions and customer service focused, you will make sure that all interactions with Unifrog are prompt, positive and successful.
You will cover the Middle East and Africa, with possible opportunities for international travel for school visits or conferences once a year.
Your key responsibilities will include:
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Being the first point of contact for our international partner schools in the region.
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Working with your partner Area Manager to improve Unifrog engagement across the region and making sure schools are making the most of the platform.
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Monitoring, auditing and analysing usage across partner schools, identifying schools that need additional support to use the platform effectively.
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Provide resources and strategies to partner schools to maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Delivering targeted training sessions for partner schools via workshops and webinars. This could be a video meeting with a counselor, a webinar with lots of teachers attending from around the world; or an in-person visit to one of our partner schools subject to travel restrictions.
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Onboarding new schools that join us. You will make sure that they are properly set up on our platform and have a strong plan in place so that they and their students can get the most out of Unifrog.
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Responding to queries and troubleshooting issues and providing on-the-spot support via phone, email and video calls.
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Proactively working to foster a sense of community amongst our Unifrog partners.
What we’re looking for
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Strong communication skills – ability to articulate ideas clearly and concisely over email, phone and on video calls.
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Track record of excellent relationship management and customer service.
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Active listening and objection handling skills.
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Problem-solving skills and the ability to find solutions to queries independently.
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Confident working independently but happy to ask for support when it’s needed.
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Extremely well organised, with a keen attention to detail.
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A background and interest in education would be an advantage.
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Proactive attitude and willingness to get stuck in.
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love building relationships, and you’re an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll work alongside the Area Manager for your region as well as colleagues in our International Partnerships team and the wider International schools team. You’ll be line managed by our International Partnerships Manager (London-based).
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
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Mission focussed
Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Growing company
Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Growing individually
Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Have impact
Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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UK salary: £38,332 per annum plus team commission (OTE: £43,000).
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HK salary: HKD 32,007 per month, plus HK living allowance (HKD 5,670 per month) and commission (OTE: HKD 41,575 per month).
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Grade B.
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Full-time.
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28 days paid holiday per year (plus bank holidays).
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If UK based, normal working hours are 8am - 4pm, Monday to Thursday, and 8am - 3.30pm on Friday. (Sometimes you may be required to start earlier or finish later).
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If Hong Kong based, normal working hours are 10am to 6pm Monday to Thursday, and 10am to 5.30pm on Friday. (Sometimes you may be required to start earlier or finish later).
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Work remotely in the UK or flexibly from our London office, or remotely in Hong Kong or flexibly from our Hong Kong office.
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Start date: as soon as possible, though we will be flexible for the right candidate.
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If you require reasonable adjustments, or want to discuss any details about the role before applying please contact our recruitment lead (contact details on our jobs page)
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We can only consider candidates who have the right to work in the UK or Hong Kong.
Application process
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Deadline: 10:00 (BST) on Monday 22nd June 2026.
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Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (10 minutes)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (50 minutes).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 29th June 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI on our Unifrog jobs page.
Inclusion and diversity at Unifrog
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How we communicate
Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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Embedded EDI
As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
- Recruitment processes
To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The role of Senior Events and Partnerships Manager will lead the Events and Partnerships Teams to deliver their strategy and plans. Working with the Head of Public Fundraising the Senior Events and Partnerships Manager will carry out a programme of continuous improvement to shape our programme of events for supporters, the local community, our children, young people and their families and retain and grow our partnerships and community fundraising programmes. This work is vital in helping us to achieve our strategic aims of increasing our net contribution and growing our supporter base.
The successful candidate will proactively lead our Events Team to review and overhaul our current events programme before implementing a varied and exciting refreshed programme which will engage new and current supporters as well as the local community and our children, young people and their families. They will also lead our Partnerships Team to develop and maintain and grow long-term, high value and multifaceted community, group and corporate partnerships to maximise income, value and influence for The Children’s Trust. You will lead a small team of events and partnerships managers to secure and manage a range of new and existing partnerships and events (including owned and third party).
Income generation and strategy
- Lead the implementation and delivery of the strategy for the Events and Partnerships teams and work with the Head of Public Fundraising and the teams to develop and review strategies to maximise income from events and partnerships
- Utilise audience insight to develop a broad and innovative range of income generating products to engage new and steward existing partners (including community supporters, businesses, groups and schools)
- Lead the Events team to review and overhaul our current events programme so that we are maximising net income and ROI as well as meeting the needs of our supporters and local community, and building connections and long-term relationships with our events supporters
- Manage partnership pipeline including building opportunities with new businesses to increase the range, value and number of partnerships for The Children’s Trust
- Work with the Partnerships team to implement processes that streamline and integrate relationship management across the team
- Lead the team to maximise growth and opportunities from businesses, community supporters, groups and schools through supporter journeys, stewardship, and cross-sell
- Work across the Retail, Fundraising and Communications directorate to maximise opportunities for contact mapping, cross-sell and support the activity of other teams within the directorate (including but not limited to stock donations, sponsorship of committee-led events, pro bono support, gifts in kind etc.)
Events and relationship management
- Build and maintain strong relationships with both new and existing corporate partners, groups, supporters, senior volunteers and committees
- Work with the Events and Partnerships Managers to create account plans for corporate partners, groups and schools, as well as supporter journeys for community supporters and participants in our events programme
- Work with Events and Partnerships team to ensure that we are maximising opportunities within our relationships, achieving long-term growth and retention of all supporters and working with teams across the directorate to cross-sell other appropriate opportunities for support
- Develop relationships with colleagues across the Public Fundraising Team, wider directorate and organisation to ensure that opportunities for engagement, integration and promotion of events and partnerships are maximised and publicised
- Bring the Events and Partnerships teams together to ensure that we are seizing opportunities to integrate the programmes, for instance through corporate sponsorships of events, employee volunteering or participation, donated goods for raffles and auctions, match funding and more
Interview date: TBC
Staff benefits include free staff parking, and more… read more below
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Managing Director of Education and Wellbeing
Contract – Permanent
Hours - 35 hours per week
Salary – Circa £75,000 per annum
Location - Coram Campus, Bloomsbury, with occasional UK travel and hybrid working as agreed
Coram is the first and longest continuing children’s charity, originally The Foundling Hospital, helping vulnerable children and young people since 1739. Today, a dynamic group of organisations, Coram now helps more than one million children, young people, families and professionals every year through direct services, curriculum tools, and digital advice.
Coram is the largest charity provider of Personal, Social, Health and Economic education from infancy to independence. Supported by a distributed network of delivery partners across the country, Coram SCARF curriculum supports teachers across 2800 schools. Coram Beanstalk is the original volunteer reading help charity supporting children to become fluent readers with face-to-face volunteer support in primary schools. Coram Kidscape provides targeted support to schools, parents and children who are experiencing bullying whilst Coram Leap Confronting Conflict provides place based approaches to building the resilience of young people in navigating conflict. Together with Coram Shakespeare Schools Foundation, providing the largest youth drama festival, they work to realise our strategic goal to enable children to develop the skills they need for life no matter where they live.
About the role
Working directly with the Chief Executive as a member of the Senior Management Team of Coram, the Managing Director of Education and Wellbeing provides direct and matrix management and leadership across these different streams of our work with schools and teachers.
In this role you will drive partnership, business development and income to extend the reach, relevance and results for children. You will work to build and diversify subscription, direct purchase, international, statutory and commercial income streams integrating the offers and driving synergies between the programmes in the Centre. Included in this is the development of the voice of children in relevant areas of policy, particularly seeking to build social relational and critical thinking skills.
You will seek to represent Coram to advance public understanding and the development of policy and practice as it affects children and young people. You will grow Coram’s share of voice in the education arena, ensuring that policy positions, consultation responses and public communications remain consistent.
This senior role is an important opportunity for a for an established charity education leader with an entrepreneurial approach and programmatic leadership skills including income generation, built on extensive policy and systems knowledge, to impact through existing and new programmes to change the prospects of the next generation.
The successful candidate will have a strong business focus, with senior experience of identifying, responding to and delivering new business opportunities, product development / sales and fundraising. This, together with, experience of managing multiple and distributed teams whilst maintaining both quality assurance of programmes and building engagement.
You will be able to work individually, in a team and across the organisation. Strong ability to lead and motivate others, partnership building skills and knowledge, experience and commitment to improving lives of children are essential.
Please note: This is a full-time role, office based in central London; hybrid working is supported but this post is not offered for job share or for majority home working. It requires the ability to travel in the UK on business occasionally and for flexibility in attending occasional breakfast or evening events
To apply for this role, please visit the Coram website to complete an application. Please note CV’S alone will not be accepted.
Closing date: 29th June 2026 at 9am
Interview date (at Coram Campus, Bloomsbury): Thursday 2nd July 2026
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care and those from other groups who are underrepresented at Coram.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
Registered Charity No. 312278.
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for an Events Manager.
Events Manager
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £35,000 per annum (dependent on experience and qualifications)
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
Role Purpose
To manage the planning, delivery and continuous improvement of our most high-profile annual events, including, but not limited to, UKYP, Peer Network Conference and a number of our annual policy events. The postholder will deliver multi-stakeholder events to high standards, on time and in budget, identifying opportunities to develop and improve events year on year.
The Event Manager plays a pivotal role in organising the events and activities that will provide young people, from across the United Kingdom, the opportunity to collaboratively engage in the democratic process through the UK Youth Parliament Programme.
This role involves working closely with the UK Youth Parliament team and our partners to support the effective organisation, communication and delivery of the UK wide events and activities.
The Event Manager will work closely with the Policy team, Communications team and Programme Management teams.
Key Responsibilities
As our Events Manager, you will:
- Plan, organisation and on-site delivery of regional and national events, including residential and single-day conferences, networking events and a House of Commons sitting.
- Project management of all event elements including budgets, logistics, health and safety, safeguarding, attendees, AV and delegate communications.
- Be responsible for selection and management of all event suppliers including accommodation, equipment, AV and logistics.
- Oversee venue and supplier management
- Act as first point of contact for all delegates where appropriate to the event
- First point of contact for internal and external stakeholders
- Work with our finance team to ensure event budgets are managed closely and events are delivered in budget
- Report for each event during event planning phase and developing comprehensive post-event reports which
- Any other reasonable duties to support the successful deliver of the events.
Why Work for NYA?
- NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
Closing date: 23:59 Friday 26th June 2026.
N.B. We would encourage you to apply as soon as possible as we may close the vacancy early if we receive a sufficient number of suitable applications.
Interviews: Week commencing 13th July (subject to change)
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.
No agencies please.
Additional Information
· This position is home-based but with extensive travel within the region and can involve travel across England and Wales.
· A full driving license and access to a car is essential for the role.
· The role requires time flexibility including evening and occasional weekend work.
· DBS checks and references will be obtained.
The Role
This is a key role in acting as a delivery partner on our projects, working on streams of community support across the London and Home Counties (including Thames Valley area), and within the staff team.
Responsibilities
- Projects and Workstreams: Overseeing and ensuring outstanding delivery on multiple community projects through NFF Flood Support and Flood Action Group process. Support and manage data collection that meets the aims of each project.
- Community Engagement: Engage and empower flooded and at-risk communities, supporting and representing them and pushing for the best outcomes. Being ambitious on their behalf and advocating for change.
- Business Engagement: Proactive engagement with businesses to support flood risk reduction to affected communities.
- Report Writing: Ensure reports are on time and are to depth and quality required.
- Staff Training: Support staff and training manager to ensure comprehensive and appropriate training takes place to ensure continuous professional development.
- Team Management: Line manage staff, fostering a collaborative and productive environment. Modelling behaviours and driving forward team development.
- Stakeholder Relationships: Manage and develop key stakeholder relationships, ensuring strong partnerships and leading on communications.
- Political and Fundraising Support: Provide data, case studies, and research to support political influencing and fundraising activities. Contribute to and attend policy, political and strategic meetings. Support fundraising activities through providing data and information.
- Income: Identify future income opportunities, sharing information and building relationships for new projects or new income streams with Senior Management Team.
- Support Management Team proactive role to support to deliver NFF objectives.
Day-to-Day Activities
· You will manage and support Flood Engagement Officers to deliver their projects and work streams and managing development pathways for team members.
- Liaise and develop relationships with stakeholders to ensure smooth operational and community engagement activities.
- Support Management Team to build income streams and develop new activity. Working to develop, support and deliver NFF strategy
- Providing information and case studies for communications and advocacy work
· You will be acting as the main contact for projects and agreed activities.
Work Experience
· Recent experience undertaking a similar role
· Working knowledge of relevant regulations, legislation and current practice
· Proven experience working to deadlines and prioritising workloads
· Comprehensive experience of managing projects with strong project management skills
· Proven experience analysing and diagnosing problems and implementing effective solutions
· Evidence of achievement in directly managing staff
Skills Required
· Excellent communication skills including clear written and spoken English
· Comprehensive experience of managing multiple work streams with strong organisational skills
· Excellent negotiation and presentation skills
· Ability to stay calm and constructive in challenging situations
· Excellent interpersonal listening, empathy and networking skills
· Intermediate Microsoft Suite (Word, Excel, PowerPoint) or similar
· Email and internet communications and experience using MS Teams
How This Role Contributes to Our Strategy
- Community Support: Empowering and supporting communities.
- Partnerships: Developing strong relationships with partner organisations.
- Income Generation: Supporting income streams via projects and opportunities.
- Collaboration: Fostering a collaborative approach within the organisation.
About us
The National Flood Forum (NFF) is the only independent national charity dedicated to supporting and representing people at risk of flooding. Established in 2002 by those affected by flooding, we passionately put people at the heart of flood risk management. Our goal is to empower individuals and communities to recover from flooding and get the best possible outcomes. We put people first. We act as an honest, trustworthy and independent broker on behalf of flooded people.
We work across four key areas:
- Providing information via our helpline and website
- Recovery Services in flooded areas
- Flood Action Groups
- Policy and Advocacy
With over 300 Flood Action Groups across England and Wales and handling more than 1000 calls annually through our helpline, NFF plays a crucial role in supporting and representing flood-affected and at-risk communities. We collaborate closely with flood risk management agencies, local authorities, and government bodies. We also aspire to a collaborative, supportive, and solution-focused environment for our staff.
Closing Date – 21st June 2026 Midnight
We especially welcome applications from people with flood sector experience, or who are flooded people themselves.
The client requests no contact from agencies or media sales.
Hybrid (with travel to London as required)
Are you a creative, results-driven fundraiser with a passion for growing supporter engagement?
Join Shaftesbury as our Individual Giving Manager and play a key role in building lasting relationships with supporters while driving sustainable income that changes lives.
About Us
At Shaftesbury, we believe everyone deserves the opportunity to live a full and flourishing life. Guided by our core values—Open, Enabling, Inclusive and Courageous—we deliver high-quality disability services across adult care, children’s care and education.
We are committed to going the extra mile—creating opportunities for people to thrive, achieve independence, and feel part of their community.
The Role
As Individual Giving Manager, you will lead the development and delivery of innovative, multichannel campaigns to attract, engage, and retain supporters—helping to secure long-term income for Shaftesbury.
Key responsibilities include:
- Driving the acquisition of new supporters and maximising lifetime value
- Delivering impactful multichannel campaigns (digital, direct mail, DRTV, telemarketing, face-to-face, and radio)
- Growing regular giving, cash donations and gaming income streams
- Reactivating lapsed supporters and improving conversion journeys
- Creating compelling onboarding and supporter experiences
- Supporting retention activity including appeals and newsletters
You’ll work closely with the Head of Individual Giving, bringing fresh ideas, data-driven thinking and a passion for innovation.
✅ What We’re Looking For
- Proven experience in individual giving, fundraising or direct marketing
- Strong track record of delivering successful acquisition campaigns
- Creative, strategic thinker with a results-driven mindset
- Confident managing multiple campaigns and channels
- Passion for supporter experience and long-term relationship building
What You’ll Get in Return
We recognise that our people are our greatest asset—and we’re committed to rewarding your impact:
- Recognition & Reward – including vouchers up to £50
- Excellent training and development opportunities
- Generous annual leave – 25 days + bank holidays (rising to 28 days + BH)
- Pension scheme
- ❤️ Death in service scheme
- Employee Assistance Programme
Why Join Shaftesbury?
Because every interaction, every connection, every opportunity—we create adds up.
From friendship to independence, from challenges overcome to new experiences, we believe it’s the sum of many things that makes life meaningful. At Shaftesbury, you’ll be part of a team that empowers people to take part, contribute and be valued.
️ Our Commitment
Shaftesbury is the disability charity that’s committed to enabling children, young people and adults to live a life that adds up for them.
What makes life liveable is never down to just one thing - it’s the sum of many things. From friendship to fun; from companionship to community; from a great chat to a challenge overcome, it all adds up – to Shaftesbury.
Through a wide range of disability care, special education, and rehabilitation services we promote inclusion and wellbeing for all. Together, we work to see people take part, contribute and be valued. We put the elements in place that all add up to connected lives.
Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check.
Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Hybrid (minimum of two days in the office (119 Britannia Walk, London N1 7JE))
Salary: 45k per annum
Role Status: Full-time, 37 hours per week
Closing Date: 28 Jun 2026 - Applications will be reviewed as received and the role may close early
We are seeking a proactive and experienced Membership Engagement Manager to join CIHT on a 12-month maternity cover contract.
Leading a small, dedicated team, you will oversee membership operations and work collaboratively across the organisation to ensure our members receive excellent service and meaningful opportunities to engage.
This is a high-impact role where you will make a tangible difference over the next 12 months—strengthening member engagement and retention while contributing directly to CIHT’s ongoing digital and CRM transformation programme.
What you’ll be doing
- Leading engagement and retention initiatives and campaigns
- Improving the member journey and experience
- Supporting a strong regional and volunteer network
- Using CRM and data insight to improve performance
- Using data and CRM insight to drive decisions and improve performance
- Contributing to our digital and CRM transformation work
- Managing and supporting a small, collaborative team
About you
- Experience in membership, engagement or relationship management
- Strong CRM and data capability
- Experience leading and supporting teams and working with stakeholders
- Collaborative, organised and focused on delivery
Other requirements
• Willingness to travel within the UK with occasional overnight stays and occasional work outside standard office hours
• Commitment to and support of equality, diversity and inclusion and understanding of how this applies to delivery of own area of work
• Commitment to the aims, values and charitable objectives of CIHT
A great opportunity to make a visible difference to member experience and engagement over the next 12 months.
The client requests no contact from agencies or media sales.
Flood Engagement Officer – Job Description Overview
The National Flood Forum (NFF) is seeking a dynamic, motivated individual for the role of Flood Engagement Officer for London and the Home Counties. This is an exciting opportunity for someone passionate about working with communities, especially those at risk of flooding, to deliver community-based flood risk management solutions.
Key Details:
- Location: Home-based (London and Home Counties team), with regular travel across London and the South, including evening meetings and occasional overnight stays.
- Hours: Full-time, 37.5 hours per week
- Salary: £24,784.56 per annum rising to £27,840.90 (discretionary London weighting may apply) travel expenses covered
- Contract: Permanent
- Benefits: 30 days annual leave including bank holidays, a day off for your birthday, auto-enrolment pension scheme, learning and development opportunities.
- Closing Date: Sunday 21st June 2026 (Midnight). Early application is encouraged as the position may close earlier if sufficient applications are received.
Role Overview:
The Flood Engagement Officer will support the London and Home Counties community engagement team, reporting to a Community Engagement Manager. Your primary responsibility will be to work closely with communities to support them in tackling flooding risks.
Key Responsibilities:
- Community Project Delivery: Lead and support the implementation of projects focused on flood risk management.
- Community Engagement: Engage and empower at-risk communities, ensuring they have the tools and information to co-create solutions to flood risks.
- Stakeholder Management: Build and maintain relationships with key community stakeholders and partners.
- Data Management: Provide data to help evaluate and support engagement activities.
- Support the Senior Team: Assist in broader tasks and activities as required by the senior team.
About You:
The ideal candidate will be:
- Empathetic: Understand the challenges faced by those at risk of flooding and help to work with communities and agencies to provide practical solutions.
- Organized and Flexible: Able to prioritize tasks and travel extensively across the region, including evenings and occasional overnight stays.
- Collaborative: A team player with a solution-focused mindset.
- Skilled in Engagement: Experience or an interest in community engagement and building relationships.
- Driving Licence: Full driving licence and access to a car are essential due to the travel requirements.
You must also be a resident of the UK with the right to work in the UK.
About the National Flood Forum:
The NFF is a national charity founded by those affected by flooding, working to support and represent individuals and communities at risk. The organization focuses on empowering flood-affected communities to recover and improve flood resilience. The NFF encourages applications from individuals with lived experience of flooding, and from diverse backgrounds.
This is a wonderful opportunity for those passionate about community engagement and flood risk management to make a tangible difference in people’s lives.
The client requests no contact from agencies or media sales.
Education Engagement Coordinators - TechFirst (London and South East)
Salary: £38,000
Help schools unlock exciting technology opportunities for their students
Are you passionate about working with schools and creating opportunities that inspire young people? Do you enjoy building relationships and connecting people with experiences that can change futures?
We're looking for two Education Engagement Coordinators to work with schools and colleges across London and the South East region, helping them access the wide range of activities, employer engagement opportunities, and technology experiences available through the Tech First programme.
About Us
STEM Learning’s vision is a world-leading STEM education for all young people across the UK. We are dedicated to improving young people’s lives through the power of STEM and believe great STEM education builds knowledge and skills that are vital for everyone.
To achieve this, we provide a range of support to formal and informal education, including subject-specific professional development for teachers and other educators, quality assured resources, support for STEM Clubs, and student-facing experiences. We also lead the STEM Ambassadors programme, which enables 28,000 volunteers to share their enthusiasm and expertise with young people and teachers throughout the UK via classroom activities, career talks, etc.
TechFirst is a new national, government funded programme helping young people develop technology skills, increase awareness of future careers, and build confidence through high-quality engagement with employers, volunteers, and industry experts.
Through partnerships with schools, employers, universities, and community organisations, we create opportunities that help young people understand the possibilities available to them in an increasingly digital world.
The Role
This is a highly rewarding role focused on building strong relationships with schools, colleges, careers leaders, teachers, and education networks.
You will identify schools' needs, broker appropriate opportunities, coordinate participation in programme activities, and support the successful delivery of events and engagement initiatives.
Working alongside the Partnerships Coordinator, you will help ensure that opportunities developed with employers and partners are effectively matched with schools and young people who can benefit most.
You will also contribute to the design and delivery of regional events and activities that inspire and engage students in technology and future careers.
Our Ideal Candidate
You will have experience working with schools, colleges, young people, or within the education sector.
You will be an excellent communicator with strong relationship-building skills and a genuine passion for improving opportunities for young people.
Highly organised and proactive, you will be comfortable managing multiple relationships and coordinating activities across a range of stakeholders.
You will enjoy working collaboratively and be motivated by the opportunity to help schools access high-quality experiences that make a real difference to students.
The role holder will be required to undertake travel across the region and occasional evening work to support events and stakeholder engagement activities.
By joining us, you’ll:
Contribute to exciting, high-profile STEM initiatives that have a lasting impact on students and employers alike.
Work alongside passionate colleagues dedicated to shaping the future of STEM careers.
Be supported by a collaborative and dynamic work environment that fosters innovation and creativity.
Gain the opportunity to grow professionally.
Our Benefits
30 days holidays plus bank holidays (plus your birthday)
Access to an attractive pension scheme
Our full-time hours are 37 hours per week
Up to 3 paid volunteering leave days per year
A comprehensive employee assistance programme
Access to a voluntary staff benefits scheme including cycle to work loan scheme; health cash back plans; free eye tests; discounted vouchers and much more
Location
Home-based within the region, with regular travel to schools, colleges, partner organisations, and programme events.
Team meetings will take place in our London office and the postholder should expect occasional travel to our HQ at the National STEM Learning Centre in York.
Next Steps
Please click to apply and you will be directed to our website.
You will be asked to submit your CV and a cover letter explaining what interests you in the role and why you think you are our ideal candidate. Please indicate which location you are applying for (London or South East).
Closing date: Midnight on 21st June 2026
1st stage interviews: 29th June 2026 (online)
2nd stage: Full day assessment centre - Thursday 9th July 2026 (in person in London)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Any UK Trust office, but must be willing to travel for the role
Interviews: 24/06 over Teams
Join The King’s Trust as an Employee Engagement Manager (Fundraising) and play a pivotal role in powering our flagship Million Makers initiative. In this exciting role, you will build and nurture high-value corporate partnerships, inspire employees across leading organisations, and deliver innovative fundraising campaigns that generate vital, unrestricted income. You’ll lead key projects, grow participation, and shape the future of one of our most ambitious fundraising products.
This role is ideal for someone with experience delivering successful fundraising, engagement or marketing campaigns, organising high-impact events, and driving income growth over time. You will be confident in building relationships with senior stakeholders, managing multiple projects and motivating others to achieve ambitious goals. Strategic thinking, collaboration and communication skills will be essential to success in this role.
Every partnership you build and every campaign you deliver will help transform young lives. The income you generate enables young people to develop the confidence, skills and opportunities they need to succeed. This is an opportunity to use your expertise to create meaningful, lasting impact at scale, while working as part of a passionate, purpose-driven team at The King’s Trust.
What happens next?
Please submit a CV and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Employee Engagement Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Employee Engagement Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Established in 1673, by the Worshipful Society of Apothecaries of London, Chelsea Physic Garden is home to over 4,500 medicinal, edible and useful plants. Our Mission:To demonstrate the medicinal, economic, cultural and environmental importance of plants to the survival and well-being of humankind.
HR Manager 14 hrs per week (2 days)
2yr fixed term contract
CIPD Level 4
Salary £14,600 pa (FTE £36,500)
This is a key new role at the Chelsea Physic Garden being recruited at a time when the organisation launches its new 10 year strategy, a major capital project and fundraising campaign. We are looking to appoint our first in house Human Resource Manager to support the organisation as it grows. Based on site at least one of the two days per week, you will work with the senior leadership and recruiting managers to ensure timely recruitment processes, preparing and issuing employment contracts and support robust onboarding and induction processes. You will work with the Director and leadership team to propose strategies and practices that support organisational talent development, employee engagement and staff retention. Freelance HR consultancy retained.
To apply: Please complete the job application form available from the Chelsea Physic Garden website
Closing date: Sunday 28 June at 11.59pm
First Interview date : Monday 6 July
The client requests no contact from agencies or media sales.
- Do you enjoy combining hands-on student support with the opportunity to engage and inspire future talent?
- Looking for a role where you can make a real impact both behind the scenes and out in the field at schools and careers events?
TPP Recruitment is partnering with a professional membership and awarding organisation to recruit an Education and Careers Officer. This is a varied and rewarding role within a growing education function, combining student services with outreach and careers engagement.
As an Education and Careers Officer, you will play a key role in supporting learners across professional qualifications while actively promoting career pathways through outreach activities. This is an ideal opportunity if you enjoy combining operational delivery with external engagement and want your work to have a visible impact on future talent pipelines.
Salary: £34,400 per annum
Employment type: Permanent
Working arrangements: Home based with mandatory attendance at company meetings and regular travel to UK wide events
Working pattern: Full-time, 35 hours per week
Other benefits:
- 25 days annual leave plus bank holidays
- Generous pension scheme (10% employer contribution)
- Life assurance and income protection cover
- Employee assistance programme and optional private medical insurance
- Ongoing learning and development opportunities
About the Organisation
This organisation is a well-established educational charity and professional body, focused on supporting professional standards and promoting accessible qualifications. It plays an important role in shaping education pathways and careers within its sector, working closely with training providers, employers, and schools.
You’ll be joining a collaborative, values-led team that is committed to inclusion, continuous improvement, and delivering high-quality services to learners and stakeholders.
About the Role
As an Education and Careers Officer, you will work across two key areas:
- Supporting students through qualification processes and enquiries
- Delivering outreach activities to promote careers and qualifications
You will operate within a busy, student-facing environment, managing administrative processes while also representing the organisation externally at schools, colleges, and events.
This role offers a high level of variety, blending operational delivery, stakeholder engagement, and event-based work. Regular UK travel is required.
Key Responsibilities
As an Education and Careers Officer, your responsibilities will include:
- Managing student enquiries via phone and email, providing clear and timely support
- Processing registrations, certifications, and exam-related administration
- Supporting quality assurance activities with training providers
- Maintaining accurate student records and supporting exam data processes
- Assisting with e-assessment platform administration during peak periods
- Delivering outreach presentations and workshops at schools and careers events
- Promoting qualifications and career pathways to young people and educators
- Building relationships with schools, colleges, and training providers
- Developing engagement resources and supporting outreach strategies
Skills / Experience Required
To be successful as an Education and Careers Officer, you will bring:
- Experience in education, training, student support, or a related environment
- Strong administrative and organisational skills, with attention to detail
- Confidence managing multiple priorities in a fast-paced setting
- Excellent communication skills, both written and verbal
- Experience engaging with a range of stakeholders, including young people
- Confidence delivering presentations or speaking to groups
- A proactive and adaptable approach, with a willingness to learn
- An interest in outreach, engagement, or widening participation activities
You may also have:
- Exposure to exam processes, assessments, or regulated qualifications (desirable but not essential)
- Experience representing an organisation externally
This role would suit an enthusiastic “all-rounder” who enjoys variety and is motivated by supporting learners and promoting career opportunities.
To Apply
- To apply for this Education and Careers Officer role, please submit your CV and a tailored cover letter outlining how your experience aligns with the role requirements.
- Applications will be reviewed on a rolling basis, and early application is encouraged as the vacancy may close ahead of the advertised deadline.
Interview Process
- Two-stage process with assessment
- Mid-July 2026
Deadline
- Friday 26th June 2026
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
The role and your key responsibilities
As an Account Manager, your role is to make sure that all partners in your area are supported and equipped to make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.
You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Hertfordshire, North London or Cambridgeshire for this role.
Your key responsibilities will include:
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Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
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Deliver targeted training sessions to staff within our partner schools and colleges, delivered remotely or in person. Also deliver impactful training webinars to our wider UK school and colleges network.
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Work with your partner Area Managers to improve Unifrog engagement and achieve a sky high resubscription rate.
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Monitor and analyse platform usage across partner schools and colleges, identifying partners that need additional support and proactively delivering tailored solutions to increase their engagement with the platform.
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Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
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Attend conferences and run CPD training events on behalf of Unifrog.
What we’re looking for
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Excellent communication skills, both written and verbal, with the confidence to build rapport over email, phone and video calls.
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Strong relationship-building skills, able to engage and support a wide range of stakeholders professionally and positively
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Highly organised, able to manage multiple priorities and maintain excellent attention to detail.
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A proactive and solutions-focused approach, with the confidence to take initiative and adapt to different partner needs.
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Active listening and objection handling skills.
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Confident in delivering engaging presentations and training sessions, remote and in person.
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Able to use data and trends to drive forward positive outcomes.
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A background or interest in education and careers guidance would be an advantage, although isn't essential. We welcome applicants with transferable skills from other sectors.
You will be joining a team of highly motivated and collaborative people who are passionate about our mission of helping students to find the best next step for them after school or college. If this excites you and you’re an energetic person who is willing to learn and get stuck in, then we’d love to hear from you.
Working together
You’ll work closely alongside Area Managers in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager.
Benefits
On our jobs page you’ll find a full list of the benefits we offer our team, including:
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Mission focussed - Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.
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Growing company - Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Growing individually - Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Have impact - Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£38,332 per annum pro rata (Grade B), plus commission and car allowance.
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OTE £45,000 (pro rata).
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Maternity cover - 9 months.
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28 days paid holiday per year (plus bank holidays) (pro rata).
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Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
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Full UK driving licence and access to a car is essential.
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All travel expenses covered.
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Candidate must be based in Hertfordshire, North London or Cambridgeshire.
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Home based with some travel to schools and colleges in your regional area.
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Start date: w/c 7th September 2026.
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To discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
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Deadline: 10:00AM (BST) Thursday 11th June 2026.
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Stage 1: Application form (~1 hour) ✍️
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
- i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
- ii. Tell us about a time when you had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
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Stage 2: Phone task (15 minutes)
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A short role play task over the phone. We will schedule these tasks throughout the application window.
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Stage 3: Video call interview (1 hour)
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Short demonstration of a Unifrog tool (resources will be provided) (20 mins)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
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Video call interviews will be held on w/c 22nd June 2026.
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Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
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Please note, we compare all answers to an AI-generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring. You can find more details and our full policy on AI in applications here.
Inclusion and diversity at Unifrog
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How we communicate - Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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Embedded EDI - As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable. To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
Recruitment processes
- To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
The client requests no contact from agencies or media sales.
