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Job Description – Supporter Retention Manager (Individual Giving)
Reporting to: Senior Manager, Public Fundraising
Location: London Hybrid working: Mondays office-based, rest of the week flex.
Contract: Permanent
Hours: 35 Hours
Salary: £39,414-£41,488
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s largest charity fighting hunger and food waste. We are the only charity operating on a national scale, in partnership with our network, to redistribute edible surplus food to over a million people across the UK.
In addition to providing food, these charities and community groups help tackle the root causes of poverty and provide vital services such as domestic violence shelters, breakfast and after school clubs and older people’s lunch clubs. Thanks to the surplus food from FareShare, our network is supporting people to have better access to food, form stronger connections and reduce isolation to improve mental health.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The Role
FareShare has a dynamic fundraising department that has seen incredible growth in support in an incredibly short space of time. We are now looking for a proven Supporter Retention Manager to join us as we embark on our next phase of deepening engagement with current and new supporters.
This newly created role is an integral part of the Fundraising team’s growth plans to become a £40 million income generating team.
Working closely with the Supporter Acquisition Manager, Supporter Experience Manager (Fundraising Operations) and the wider Fundraising team, the post-holder will lead on stewardship campaigns encompassing Warm Appeals, Regular Giving asks, Supporter newsletters and cross-sell campaigns across FareShare’s audiences. Line management of an Individual Giving Officer (or Assistant) may form part of the roles and responsibilities further down the line.
The role offers a fantastic opportunity for a proven Individual Giving professional to help drive innovation in supporter retention and development and make a decisive contribution to a high-performing team.
Main areas of responsibility
1.Plan and deliver the Warm Appeals programme in line with agreed budget targets and annual workplans
- Campaign manage the Cash Appeals programme at all stages, from initial planning through to supplier management and post-campaign analysis
- Develop and implement a rolling programme of Regular Giving Asks.
2.Develop and manage a seamless supporter journey and consistency of messaging from the initial touchpoint through to longer-term giving
- Work with the Supporter Acquisition Manager and the Supporter Experience Manager on planning, delivering and managing a seamless supporter journey and consistency of messaging from the point of acquisition
- Actively monitor Supporter attrition levels and implement measures to mitigate disengagement
- Hold regular catch-ups with the Supporter Acquisition Manager and the Supporter Experience Manager to optimise collaborative working across both teams
- Keep up to date on the latest trends and techniques in Supporter Stewardship and apply learnings as appropriate on retention initiatives.
3.Maximise opportunities for cross-team campaigns
- Collaborate with the wider fundraising team on new and existing income generation opportunities.
4.General duties
- Provide support to the Individual Giving team where necessary.
Person Specification
As an employer committed to Equal Opportunities, we will assess applications in line with the criteria, outlined above, that we consider either as being essential or desirable in this role.
Essential Criteria
Experience
- Demonstrable track record in planning, implementing and managing Supporter Stewardship programmes
- Data Selection, Targeting and Segmentation experience
- Experience of working with fundraising budgets
- Experience of working with and managing suppliers including Marketing agencies
- Demonstrable track record in growing income from Individual Giving audiences
- Experience of writing post-campaign reports for a range of audiences
- Experience of using Salesforce CRM
Skills, Abilities and Knowledge
- Strong project management, prioritisation and planning skills
- Ability to work under pressure and meet deadlines
- Proficient user of Microsoft Office
- Working knowledge of the Fundraising Regulator’s Code of Fundraising Practice, data protection and other relevant legislation, guidance and practice.
Desirable Criteria
- Demonstrable understanding of Supporter Acquisition
- An interest in the impact of food waste on the environment
- An interest in food poverty and its causes
Values and behaviours
- A commitment to Equality and Diversity
- An understanding of, and enthusiasm for, FareShare’s mission and strategy
- A commitment to continuous professional development
- An empathy with Volunteers and an understanding of their needs
- Flexible and non-judgemental approach to people and work
- Willingness and ability to travel in the UK.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
FareShare
Job Description – Supply Chain and Logistics Officer (Charity Food Supply)
Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. During 2020, we redistributed 113 million meals through our FareShare Regional Centres and our retail surplus model FareShare Go, reaching over 1 million people.
Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.
The COVID19 pandemic has shone a spotlight on the issue of food insecurity in the UK and with it, FareShare’s ability to get food to vulnerable communities nationwide. We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.
The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.
You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.
It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.
Main areas of responsibility
Food Industry Customer Service
- Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements
- Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate
- Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system
Regional Centre allocation
- Adhere to the requirements of the Network Service Level Agreement
- Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste
- Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
- Using our CRM system, maintain timely records of accounts, allocations, offers and case management
- Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centres.
- Build your understanding of our Network and your relationship with Regional Centres through a programme of regular site visits in collaboration with the Network Development Managers
- Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes
Logistics and transport
- Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
- Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
- Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
- Reactively solve transport issues throughout the working day
Data and Analysis
- Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
- Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
- Use dashboards to monitor network issues
- Lead regional network agreement service level review meetings
- Report on data integrity issues to the Network Analyst
Team coordination and representation
- Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
- Support the training of new team members
- Represent the Supply Chain and Logistics team at network cluster and food category meetings
- Deputise for the Supply Chain and Logistics Manager when required
- Keep team process instructions up to date Project support
- Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
- Project review; share learnings with the Supply Chain and Logistics team
Person Specification
Essential Criteria
- An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
- Excellent communication skills (written and oral)
- Evidenced problem solving ability
- Excellent customer service skills
- Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
- Computer literate with good working knowledge of MS Office, in particular Excel and Word
- Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
- Proven ability to build and maintain relationships with multiple stakeholders and third parties
- Ability to handle and analyse data, spotting trends in data and reports
- Experience of working in a fast paced and pressured operations role
- Experience of working in a customer service environment
Desirable
- Advanced Excel skills and abilities to analyse and manipulate large datasets
- Salesforce or similar CRM system experience
- Supply chain and logistics background
- Experience of working as part of a project team with some responsibility for delivery of a project
Competencies and Behaviours
- Treating people with respect, being inclusive
- A natural inclination for problem solving
- Comfortable in a busy working environment managing competing pressures
- A desire for continuous improvement in individual and team processes and responsibilities
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Fundraising Officer
Hours of Work: 3 days a week, 21 hours a week
Salary: £40,221 (pro-rata)
Duration of Contract: 1 years - renewable subject to funding
Accountable to: Executive Director
About IKWRO
IKWRO –Women’s Rights Organisation (IKWRO) is an award-winning charity founded (as the Iranian and Kurdish Women’s Rights Organisation) in 2002. IKWRO is a registered charity which provides advice and support to Middle Eastern, North African and Afghan women and girls living in the UK, who have experienced, or are at risk of all forms of “honour” based abuse, including; forced marriage, child marriage and female genital mutilation (FGM), or domestic abuse.
We work with women and girls of all ages, including lesbian women, bisexual women and trans women. We offer services in Kurdish, Farsi, Arabic, Dari, Pashto, Turkish and English. IKWRO offers free advice, advocacy and counselling services and operates a refuge which provides safe accommodation and specialist support to single women at risk of “honour” based abuse, forced marriage and domestic abuse.
IKWRO also provides training for women and girls to help them understand their rights in the UK. In partnership with other organisations, we assist survivors of abuse with accessing English language classes and education, training and employment opportunities.
As well as supporting women and girls directly, we offer advice and training for professionals from the statutory and voluntary sectors, to better understand the needs of the women and girls we represent, the types of abuse they experience and to provide best practice prevention and support services.
We campaign to increase awareness and improve laws and policies to tackle all forms of “honour” based abuse and harmful practices including; forced marriage, child marriage, marital captivity, female genital mutilation, virginity testing and hymenoplasty, discrimination by sharia courts and to push for better laws and policies to protect women’s and girl’s rights.
Purpose of Job
The Fundraising Officer will work as part of the Fundraising and Marketing team and will be responsible for:
• Nurturing relationships with existing and prospective donors
• Sustaining and developing our group of individual and community-based supporters.
• Growing income, including regular giving, donations, appeals, legacy giving, community groups and other fundraising activities.
We are looking for a strong communicator with some experience of fundraising who is keen to develop their career in this area.
This post can be undertaken on a hybrid working basis with some days home-working and some days working in IKWRO’s offices.
Purpose of the Role
The Digital Marketing Manager will implement and help develop a new digital marketing strategy, crucial to the ongoing development of ArtsEd’s profile and reputation and the successful delivery of all our programmes.
Understanding the needs of current and prospective students and pupils and their parents, and being able to identify digital plans and initiatives which will enable ArtsEd to meet both the long and short-term needs is a central aspect of the role.
The Digital Marketing Manager will lead in the planning and implementation of digitally creative and customer focused campaigns and will be responsible for the achievement of student and pupil recruitment targets. They will work closely with senior staff and the rest of the Marketing team to deliver highly effective experiences to all stakeholders and potential stakeholders.
The Digital Marketing Manager will be responsible for the continuing development of ArtsEd’s online profile amongst all of our target audiences, including high-level industry connections, potential supporters and the local community, alongside potential students, pupils and parents.
In addition, the Digital Marketing Manager will be responsible for ensuring that ArtsEd’s messaging is consistent, innovative and compelling across all platforms.
Digital Marketing
- Plan and execute digital marketing, including SEO/SEM, email, social media and display advertising campaigns in collaboration with the wider marketing team.
- Use digital marketing expertise to create effective user funnels to optimise conversion rates, tracking user behaviour in order to refine processes.
- Collaborate closely with staff across the organisation to identify storytelling opportunities to ensure a full understanding of ArtsEd’s broad range of target audiences.
- Set up digital advertising campaigns through Meta, Google Ads and other platforms
- Utilise excellent graphic design skills to collaborate with the team on the design and delivery of different digital campaigns for all stakeholder groups. This will include mass e-mails, social media posts and digital collateral as required.
- Instrument conversion points and optimize user funnels.
- Monitor social media communications (both comments on posts and direct messages) and respond in a timely and appropriate manner.
Design & Brand
- Be a guardian of the ArtsEd brand, ensuring correct and effective use of our branding and house style both internally and externally.
- Ensure all digital information is accurate, up to date and relevant.
- Ensure ArtsEd embraces and celebrates diversity and inclusion through all digital marketing touchpoints.
- Develop and manage image library including liaising with relevant staff to select images, co-ordinating in-house photography and film requirements, up-dating plasma screen and fulfilling external requests for images.
- Ensure all touchpoints communicate ArtsEd visual identity. Working with the wider Marketing team to review and implement ArtsEd brand architecture structure on digital platforms
Graphic Design
- Create print and digital advertising material using Canva or similar software.
- Design and create in-house digital signage and support the Marketing Officer where needed.
- Support the print production process, liaising with printers and publications, proof reading and adapting print collateral as required.
Recruitment
- Lead on the implementation and delivery of a robust digital marketing strategy to optimise student and pupil recruitment across the whole organisation. This will include:
- Building on existing digital activity to maximise its reach and impact against all of our target audiences, including digital and associated print advertising.
- Managing an associated programme of recruitment focused events and activities, both virtual and face-to-face, to raise our profile and to maximise our enquires, registrations, applications and acceptances across all of our activities.
- Supporting the relevant teams in the delivery of this programme, which will include existing activity e.g. Day School and Sixth Form Open Days, degree audition days and our outreach programme.
- To programme our email marketing conversion communication using software Mailer Lite/MailChimp
- Overseeing the production of all marketing collateral.
Social Media
- Overseeing the planning and delivery of a social media plan that aligns with and enhances all strands of the marketing and communications strategy
- Create engaging and content drive social media assets.
- Oversee and a schedule the delivery of day-to-day social media content
- Work with the marketing officer to Launch as short form video content strategy for all platforms with aligns with the Marketing and organisations strategy.
- Be the expert in understanding movements regarding social networks ensuring ArtsEd has a presence and brand building content on the right platforms.
- To have responsibility for all digital advertising, including social paid adverts.
Website
- Manage through line managed staff all aspects of the ArtsEd website, ensuring that it remains relevant to all users at all times. This will include:-
- Ensuring factual content is kept up-to-date, imagery and video is regularly refreshed and that the overall site reflects ArtsEd’s unique offer.
- Identifying opportunities to create and update brand focused content
- SEO
- Analytics
Market Analysis/Planning
- Review and analysis of data to identify competitor tactics, market trends, new opportunities and challenges.
- Ability to understand different audiences and relevant content to ensure successful conversion rates and enhance the student and stakeholders experience.
- Explore new methods for collection of data and how this can be used to improve recruitment processes
- Complete quarterly digital impact reports
- Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs).
- Implement regular surveys of students and staff, collecting quantitative and qualitative material to support marketing and communication campaigns.
- Stay up to date with the latest trends and best practices in online marketing and measurement.
- Shape outcome based on data.
Events
- Work with team on the planning and delivery on a programme of events, including Auditions, Open Evenings and Open Events.
Other
- Carry out any other duties as reasonably requested.
- Commitment to equity, inclusion and diversity
- Line management of direct report
Prospectus are delighted to be working with Your Place in their search for an Interim Support Worker (Employment Lead).Your Place’s mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
This is a role offered on a 3-4 month contract, on a full-time basis, based on Barking Road, London. The salary for the role is between £28,080-£32,240.
The Interim Support Worker (Employment Lead) will report to the Team Manager and be responsible for the service delivery of an effective, high-quality, person-centred support service to residents with a range of medium to high needs. The postholder will temporarily lead on developing employment, training, and education (ETE) opportunities for residents. A key element of this role is developing positive relationships with residents as well as developing partnerships with potential employers and community partners.
To be successful, you will have demonstrable experience within the local authority, voluntary, independent, charity or social housing sector. You will have experience of providing personalised advice, coaching and support to individuals facing homelessness or other forms of social exclusion. You will have an awareness of issues facing people that experience homelessness or rough sleeping. You will also have an understanding of ETE (education, training and employment).
You will have excellent customer service skills and the ability to build rapport with internal and external stakeholders. You will have strong IT literacy skills, especially Microsoft Office. You will be a team player who can also work on their own initiative and have strong organisational skills.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
Your responsibilities will include:
- Ensuring that purchasing administration from point of order through to payment is administered in line with agreed Service Levels
- Ensuring Suppliers are informed and up to date with payments, striving to ensure positive supplier engagement as a baseline to securing favourable terms
- Ensuring creditors control accounts and purchase ledger are operated accurately, efficiently and to agreed timescales
- Ensuring smooth operation of the payment process
- Ensuring that accounting information is correct and can be relied upon
- Ensuring all employee expense processing and auditing is completed on time and in line with internal policies
- Ensuring timely problem and issue management in line with agreed service levels
- Developing and maintaining insightful management reporting on key performance indicators
- Ensuring a high level of data quality is maintained
- Driving efficiencies and effectiveness of the team, processes, data, and systems to enable improvements in the end-to-end P2P workflow
- Developing and leading an efficient and motivated team to delivery of accurate and timely P2P information and results
- Maintaining effective communication with key stakeholders developing strong and positive relationships
What We are Looking For
We would like to hear from you if you have:
- Proven experience in similar Accounts Payable leadership roles
- Experience of processing high volume transactions across complex structures
- Knowledge of accounting and VAT principles
- Experience of running and driving improvements within an Accounts Payable function
- Track record of managing and developing high performing team
- Experience of Oracle Fusion or similar complex financial systems
- Strong ownership and accountability along with a positive can do attitude
- Ability to assess performance from a holistic view, drawing out key areas for improvement and resolution
- Strong data analysis and problem solving skills
- Excellent customer service and communication skills
- Strong time management techniques to plan and organise workload
- Strong people management skills
For a full job description and person specification, please download the Job Pack.
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
About Us
Fundraising and Supporter Development (F&SD) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare.
Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world, we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
· Educating the next generation of change-makers
· Challenging ideas and driving change through research
· Giving back to society through meaningful service
· Working with our local communities in London
· Fostering global citizens with an international perspective.
About the role:
We are looking for two exceptional Senior Philanthropy Managers – Health to join our Fundraising & Supporter Development (F&SD) team to significantly increase philanthropic income for health fundraising priorities across King’s College London (KCL). The roles will focus on major gifts (£100k - £3m gift level) to raise funds in support of the Faculty of Life and Medical Sciences (FoLSM) and the Faculty of Nursing, Midwifery and Palliative Care (NMPC).
There are two posts available (full time - 35 Hours per week) on Fixed Term Contracts until August/September 2025. We welcome applications from those seeking part-time and flexible working - minimum of 0.8FTE.
F&SD has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
Closing date: 28 May 2024.
To apply, please click “Apply Now”.
ArtsEd is seeking a Head of Development to lead on all fundraising activities. Devising a strategy and working closely with colleagues to design an engaging and inspiring programme across all income streams, you’ll raise vital funds to broaden access to world-class performing arts training.
- Location: London, Chiswick
- Applications close at 9 a.m. Tuesday 28th May 2024
Who we are.
For over 100 years, Arts Ed has been at the forefront of performing arts in the UK, nurturing talent, inspiring confidence and providing opportunities to help talented students realise their potential.
ArtsEd is one of the UK’s leading providers of degree-level conservatoire education. They offer Foundation, BA and MA courses in Musical Theatre and Acting to a broad range of students.
About the role.
The Head of Development role is instrumental to ArtsEd and its charitable aim to broaden access to world-class performing arts education. In this role, you will seek to build relationships with a diverse array of funders who share this vision.
You’ll be joining at an opportune time. ArtsEd is approaching the end of a five-year strategy, so it’s a fantastic opportunity to play a huge role in crafting a significant fundraising strategy and deciding on income targets.
This role is responsible for all income streams at ArtsEd, including:
- Individual Givers
- Alumni
- Major Donors
- Events
- Trusts and Foundations
- Corporate Partnerships
- Community
Who we are looking for.
We are seeking a seasoned fundraiser with a breadth of experience across income streams and an emphasis on relationship building.
You will have fresh and ambitious ideas for growth with the quality and desire to be an integral part of the organisation. You’ll live the brand’s values and be a positive and influential figure, championing and promoting what makes ArtsEd successful.
Suitable candidates will have charisma, a passion for the arts and a real understanding of fundraising in the arts sector, its challenges and opportunities.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 28th May 2024.
Ivy Rock Partners is incredibly proud to be recruiting a new Chief Finance and Operations Officer for the Harris Federation. This is an amazing opportunity for a passionate finance leader who is looking to work within an organisation impacting children across London and the south east. Market leading salary and benefits on offer.
We welcome applications from all sectors, particularly applicants who have operated in highly regulated environments, and have led on ERP implementation projects.
Harris Federation seek to operate in areas with high levels of socio-economic disadvantage. In these places a high quality education is fundamental to the future success of the children they serve. They aim to disrupt the status quo, and free-up our teachers and leaders to focus on one thing and one thing only, providing an exceptional education for every child, where all children thrive and learn through engagement with an exciting, ambitious curriculum underpinned by excellent teaching.
Job Purpose
Finance
• To lead and manage the Harris Federation finance function so that Harris delivers its educational aims and objectives as well as meets all DfE and EFSA requirements
• To be responsible for the financial sustainability and development of Harris Federation and for the financial probity of the organisation
• To ensure the provision of an efficient, responsive, reliable, and effective financial service to the Harris Federation.
• To support the CEO in his role as Accounting Officer in line with the Academy Finance Handbook
• To provide strong leadership and direction to an established central finance team consisting of 35 staff), this being the led by a strong Financial Controller and the business partnering team led by a strong Head of Business Partnering
• To manage the Financial Controller and oversee the operational finance and accounts team
• To manage the Head of Finance Business Partnering and oversee relationships with key stakeholders across the academy network
Operations
• To work alongside the CEO and Directors to continue the development of an effective and efficient business model for the Harris Federation central services
• This will align with the Oracle roll out where the current operating model will require business change that will drive the efficiencies and benefits a new and sophisticated system like Oracle can bring
• To give strong leadership and direction to the central systems team (circa 6 staff), this team currently supporting the roll out of the Oracle system across HR, Payroll and Finance
• To ensure the provision of an efficient, responsive, reliable and effective systems support and development service to the Harris Federation
About us
Since our founding, we have always done things differently. Our diverse and global community of world-class academics, staff, students and alumni have the freedom and courage to challenge, question and think differently. We continuously break boundaries and develop solutions to real world problems.
In 2020, we closed one of the most successful fundraising campaigns in the UK's higher education sector, which raised £624M and galvanised our community. We have undertaken a strategic review of our programmes and have started to design a roadmap for what's next. This has led to the creation of 3 new Associate Director roles, and we are looking for talented people to join us to design and deliver our new programmes for Legacy Giving, Regular Giving and Donor Experience & Events initiatives.
About the role
As the Associate Director of Legacy Giving, you will design, lead and implement a compelling legacy strategy, with associated giving propositions, to facilitate skilful and sensitive conversations around estate planning and foster a culture of giving to UCL in this way. Your work will not only be integral to the growth of a culture of philanthropy, but it will also be key to the evolution of our regular and major gift programmes.
If you're interested in hearing more, please contact our recruitment partner at Richmond Associates on +44 (0)20 3617 9240 or you can download further details from their website .
About you
You will be a confident leader with strategic and critical thinking skills, and be the institutional champion of legacy giving at UCL. You will ideally bring experience from the charity or higher education sector, of delivering innovative and effective campaigns, and both income and expenditure budget management. We are looking for someone who has proven that they can design and launch this type of programme, in collaboration with the leaders of other fundraising income streams, and who has a deep understanding of best practice in this arena. You will be a strategic relationship builder and sophisticated communicator, and bring proven experience of having worked across an organisation to bring stakeholders along with you to ensure the success of new initiatives. Key to your success in this role will be your curiosity and ability to create change while demonstrating diplomacy and sound judgement.
What we offer
In return, you will join the team at an incredibly exciting time as we plan for UCL's biggest ever fundraising and engagement campaign, launching in UCL's bicentenary year, 2026. We are a team of passionate individuals who work together to achieve remarkable things with a global impact.
Our people really are our greatest asset and we invest in them so that they can fulfil their potential. Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. We also prioritise work-life balance and offer agile working and flexibility around working hours. We are happy to receive part-time applications for all of our job opportunities, and can consider a 0.8FTE working pattern for this role. And we particularly welcome applications from candidates who are likely to be underrepresented in UCL's workforce.
Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure days and bank holidays. Visit to find out more.
We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.
We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.
This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups
The client requests no contact from agencies or media sales.
Our client, a prestigious London University, is currently seeking a temporary, full time (35 hours per week) Student Immigration Compliance & Advice Officer, running for 5 months in the first instance. The role offers a hybrid working model, with 1 day per week based on-site in Central London and the rest remote.
Key Responsibilities for this role include:
- Using the UKVI Sponsor Management System to accurately update and maintain student immigration details and submitting relevant queries.
- Reporting on current student immigration documentation, liaising with students and staff to ensure current and accurate data management and integrity.
- Assisting with Confirmation of Acceptance for Studies processes and registration sessions regarding student immigration.
- Supporting the Deputy Student Immigration & Advice Manager with monitoring requirements, liaising with students who have not met requirements and provide administrative support in workshops to help them meet requirements.
- Providing advice to students to OISC Level 2 competencies, including regarding visa applications.
To be considered for this position, you should possess:
- Previous experience in a similar role working within alumni engagement, in a higher education setting, or volunteering coordination within a similar setting.
- Familiarity with Higher Education student visa requirements.
- Strong relationship-building skills, and confidence engaging with a variety of stakeholders.
- Strong customer service, administration, and organisational skills.
- Excellent IT skills, including usage of Microsoft Office packages.
If you are interested in this opportunity, please apply below, and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Humane Slaughter Association is a unique charity which promotes the welfare of farmed animals ‘Beyond the Farm Gate’; at markets, during transport, at slaughter, and when animals must be killed in emergencies.
Our vision is of a world where all farmed animals are transported and killed humanely and our mission is to research, advance and promote the use of humane methods for the transport, slaughter and killing of farmed animals.
We do this by offering practical advice, education, ad training to all those involved in transport, slaughter, or emergency killing of livestock animals, as well as by funding scientific research to develop more humane approaches. Although we are based in the UK, the charity is international and works worldwide.
Technical Officer – welfare assessment
The postholder for this role will become a key part of the HSA welfare assessment and training team. The team regularly undertakes welfare assessments of abattoirs, livestock markets and transport facilities to provide advice and training to ensure high standards of animal welfare. We also provide in-person training in humane slaughter and transport to those working in the industry, as well as regulators, other NGOs, staff from farm assurance schemes and others involved in the industry. Participating in agricultural shows and industry events, sharing our knowledge and advocating for humane slaughter and transport with key stakeholders are also central to our activities. HSA conferences are also an important way in which we disseminate the latest animal welfare information.
The postholder will work with the small expert team at the HSA, using their expertise to deliver welfare assessments and training, provide expert advice and organise our external activities.
Key Skills, Qualifications and Attributes
Essential
· A degree in agriculture, life science, veterinary medicine (or a related field) or equivalent professional experience.
· An understanding of the basic principles of animal welfare at slaughter.
· Comfortable working with and producing material which describes the slaughter process in detail.
· Comfortable working in abattoirs and livestock facilities.
· A diplomatic approach to dealing with controversial issues in animal welfare.
· Willingness to obtain a slaughter licence.
· A demonstrable ability to summarise complex information for a range of audiences with different levels of technical expertise.
· Excellent written and oral communication skills.
· Strong IT skills ideally including experience with MS Office and SharePoint.
· Ability to work to targets, with excellent organisational skills.
· Team player, but comfortable working alone when necessary.
· Willingness to travel extensively around the UK and further afield to undertake assessments or provide training.
Desirable
· Expertise in animal welfare at slaughter and/or during transport (this expertise could have been gained though working with the livestock industry or as an educator, veterinarian, animal welfare researcher, regulator, or policymaker).
· A postgraduate qualification, ideally in animal welfare or a related area.
· Experience of animal welfare assessment or audit.
· Understanding of the laws and regulations relating to the welfare of animals (in the UK and/or elsewhere) undergoing transport and slaughter.
· Expertise in the welfare of farmed or wild-caught aquatic animals.
· Experience of using social media including Twitter/X, LinkedIn and/or YouTube to deliver animal welfare or technical information.
· Experience of event organisation.
Personal Attributes
The candidate must be comfortable with the charity’s approach to animal welfare which includes co-operation with the livestock and slaughter industries. Whilst the HSA wishes to ensure the highest standards of welfare for animals farmed for food or other products, it does not oppose the slaughter of animals per se. Candidates must be comfortable working within the livestock industry and other key stakeholders whilst striving to ensure the humane treatment of animals undergoing transport or slaughter.
Job Benefits
Payscale: £30,493 – 41,737 (depending on experience and qualifications) Plus London weighting, where applicable.
Contract Type: Permanent/full-time, subject to a satisfactory probationary period. Part-time and flexible working arrangements may be possible.
Location: Office-based or remote (within the UK) according to the wishes of the applicant. The HSA offices are currently based in Hertfordshire, UK. The postholder will need to travel to meetings around the UK and occasionally overseas.
Contributory pension scheme (inc. Employer’s pension contribution of 8% of gross salary).
25 days paid holiday per year (allowance increases with length of service), plus statutory holidays.
Excellent training opportunities.
Eligibility
Because the charity is based in the UK, you must be legally entitled to work and reside in the UK. The successful candidate will be expected to reside in the UK whilst employed by the charity.
Candidates should hold a UK driving licence or other licence which allows them to drive in the UK.
Please note, that if you wish to work from home, we require a reliable internet connection with a minimum 10Mb/s broadband.
To Apply
Please submit a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us, alongside a comprehensive CV.
Please also specify your current remuneration details and notice period and include the names of two referees (including your current or most recent employer) who may be contacted if you are offered the position. We will not contact referees without your permission.
Closing Date for applications is Midnight (GMT) Friday 7 June 2024
We would be grateful if you would also complete a diversity monitoring form – this will be sent to you once we receive your application and can be returned anonymously. The answers provided on this form play no role in the shortlisting of candidates.
Selection Process
We plan to hold initial online screening interviews will be held in the week commencing: 17 June 2024, with shortlisted candidates invited to an in-person interview at our offices in Hertfordshire in the week commencing 24June 2024.
Please let us know if you require any special arrangements should you be invited to interview.
Employment Checks
All offers of employment are made subject to the following criteria:
Proof of eligibility to work in the UK, Proof of Residency, names and contact details of two referees including your current (or most recent) employer.
For any further information or for an informal discussion about the position please contact us.
The HSA requests no contact from employment agencies or media sales.
Humane Slaughter Association (HSA)
The Old School, Brewhouse Hill, Wheathampstead, Hertfordshire, AL4 8AN, United Kingdom
Registered Charity in England No 1159690: Charitable Incorporated Organisation
Please submit a letter (maximum 2 sides of A4) describing how you meet the person specification and explaining your motivation for wanting to work with us, alongside a comprehensive CV.
The client requests no contact from agencies or media sales.
About Us
MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.
Today, our organisation has over 9,000 team members working in 37 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.
We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.
About the Role
We are looking for an experienced ERP Programme Director to lead the successful delivery of MSI’s global finance and supply chain transformation programme. This programme will transform our capabilities and delivery across MSI’s 37 Country Programmes and Global Support Office (GSO) with the introduction of new Enterprise Resource Planning (ERP) technology, driving us forward to deliver our vital mission.
The Director will shape the overall programme from the outset, so that it is set up for success. The successful candidate will need deep transformation and ERP experience, delivering full ERP programme lifecycles in complex organisations like MSI. For the programme to be successful, building strong relationships with key stakeholders across MSI’s Country Programmes, Regional and Global Support Offices will be crucial.
The transformation programme has been approved and is currently at the inception stage, giving the ERP Programme Director the opportunity to make key strategic decisions that will shape the programme; such as the selection of an ERP technology solution best suited to MSI’s business requirements, appointing and onboarding a third-party implementation partner and to design and recruit the internal project team required to ensure success of the programme.
We anticipate a 3-year programme cycle with occasional international travel to MSI country programmes as required for the successful delivery of the programme.
For more details on the scope of the programme and the role, please review our job framework on our website.
About You
We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission and a focus on delivering measurable results. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully. You must be open-minded, curious, resilient, and solutions-oriented, and committed to promoting equality, and safeguarding the welfare of team members and clients alike.
To succeed in this role, it is essential that you have the following skills:
- Leadership: You’re a proven senior leader, with a track record of guiding and developing teams to achieve success, including globally distributed teams and different cultures.
- Strategic thinking: You’re able to reflect organisational strategic goals and priorities and integrate these into a coherent delivery approach for the team
- Communication: You’re an excellent, influential communicator; you can convey complex, technical concepts simply and effectively, adapting your communication style to different audiences up to board level. You’re able to inspire Exec and senior leaders to get buy-in for programme priorities
- Analytical skills: You have an ability to analyse and interrogate complex challenges and problems. You know how and when to ask “the tricky questions,” ensuring you eliminate any ambiguity
- Problem solving: You’re able to create clarity, cut through detail, and make decisions even in difficult and opinion-heavy situations
- Organisation and prioritisation: You’re able to track progress across priorities, ensuring alignment with wider stakeholders and providing a clear steer to your team to deliver with quality and on time
- Proactiveness: You have an ability to identify and act on issues and opportunities before they become a risk to programme objectives
- Collaboration: You’re a team player and you consistently seek input from and align with senior stakeholders and your team. You inspire and coordinate collaboration across the organisation to ensure programme delivery.
- Technical skills: You have skills in a range of ERP solutions and associated technologies
- User-centred: You ensure that any new initiatives or technologies keep users at the heart
- Language skills: Fluent in business English, both written and verbal
To succeed in this role, it is essential that you have the following experience:
- Successfully delivered 8+ full-lifecycle ERP implementations in medium to large international enterprises. Experience with Microsoft Dynamics preferred but not essential.
- Strong track record in strategic transformation, change leadership and programme management delivering large programmes that have resulted in transformational change in the Finance and Supply Chain domain.
- Experience of overseeing complex multi-million pound programme budgets.
- International NGO and/or healthcare sector experience preferred but not essential.
- Experience driving operational efficiency in finance and supply Chain and implementing a framework for process standardisation and improvement.
- Experience delivering finance transformations involving shared service operating models.
- Extensive ERP vendor / system implementor contract management experience.
Formal Education / Qualifications
- Bachelor’s Degree in Computer Science, Information Systems, or related field expected, but we’d welcome applications from candidates with equivalent experience
- MSP, PMP or other relevant project or programme management certification expected
- Supply chain, logistics, or accounting certification preferred but not required
Personal Attributes:
We seek exceptional individuals who are aligned to MSI’s mission and entrepreneurial mindset. You must be a strong communicator, self-motivated and solutions-seeking, committed to driving social change in an environment that measures sustainable results and impact at an individual and global level. You must be able to work effectively with and across diverse teams and be comfortable with ambiguity.
For this role, we’re looking for an individual who is:
- Pro-choice
- Able to empathise with and build relationships
- Innovative, with the ability to show initiative
- A quick learner who can pick up new skills quickly
- Positive with a can-do attitude
- Dependable and can self-manage
- Able to keep calm and work effectively under pressure
Location: London Support Office (hybrid working - 2 days per week in the office) or where any MSI country programme operates, preferably UK or Africa.
Full-time: 35 hours a week, Monday to Friday (UK contracted hours).
Contract type: 3 year project
Salary: £80,000 to £100,000 per annum commensurate with experience, for UK based candidates. Discretionary bonus + benefits. For all other locations the salary will be in line with the national context.
Salary band: BG12 MP
Closing date: 31st May 2024 (midnight GMT+1). Interviews may take place before this date for exceptional candidates.
For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.