Education jobs in kingsway centre, newport

Job Title: Language and Communications Coordinator

Hours: Full Time (36 hours) - working pattern to be agreed. Maternity cover until 31st July 2026. 

Salary: £26,225 per annum

Location: Home-based in Wales

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

About Coram PACEY

Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.

The Role:

As a member of the Coram PACEY Cymru team to coordinate the planning and delivery of work related to language and communications in Wales, delivering against the Welsh Government and other bodies funded work programmes. Through this work raise the profile of childcare and early years professionals and the work of Coram PACEY Cymru across Wales. Fluent Welsh language skills are essential for this post.

We welcome applications for this role through English or Welsh.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 11.59pm, Sunday 15th June 2025

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Teitl Swydd: Cydlynydd Iaith a Chyfathrebu

Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Dros gyfnod mamolaeth. Cytundeb tymor penodol hyd at 31 Gorffennaf 2026.

Cyflog - £26,225 y flwyddyn

Lleoliad - Gweithio Gartref yng Nghymru

Ynglŷn â Coram

Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.

Ynglŷn â Coram PACEY

Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.

Y rôl:

Fel aelod o dîm Coram PACEY Cymru, cydlynu cynllunio a chyflwyno gwaith yn ymwneud ag iaith a chyfathrebu yng Nghymru, gan gyflwyno yn erbyn rhaglenni gwaith Llywodraeth Cymru a chyrff eraill a ariennir. Trwy'r gwaith hwn codi proffil gweithwyr proffesiynol gofal plant a blynyddoedd cynnar a gwaith Coram PACEY Cymru ar draws Cymru. Mae bod yn rhugl yn y Gymraeg yn hanfodol ar gyfer y swydd hon.

Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.

I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.

Dyddiad Cau: 11.59pm, 15 Mehefin 2025

Dyddiad Cyfweld: i'w gadarnhau

Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.

Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.

Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.

Rhif Elusen Gofrestredig. 312278.

Title: Trusts & Foundations Advisor

Location: UK / Remote

Contract: Permanent

Salary: £40,000 per annum 

About the role

Sightsavers’ Trusts and Corporate Partnerships team is excited to be expanding its team in response to growing demands and opportunities in the trusts & foundation sector. We are recruiting for two additional Trusts & Foundations Advisors to be key contributors to the development of Sightsavers trusts and foundations programme. They will play a crucial role in the successful recruitment and cultivation of new business, while also managing a portfolio of existing trust and foundation donors primarily based in the UK, U.S and Europe.

In this role, the Advisor will be instrumental in contributing towards the team’s annual income target and supporting additional planned growth in the coming years. 

Responsibilities

• Manage and cultivate relationships with a portfolio of key trust and foundation donors for Sightsavers (up to 7-figure funding agreements) via proposals, mailings, reports, telephone or face-to-face meetings as appropriate, and coordinate donor visits, dealing with CEOs, Directors, and Trustees.
• Develop key external and internal relationships and donor engagement activities for the achievement of planned objectives with these donors.
• Research, identify, prioritise, and develop personalised engagement plans and donor strategies to cultivate new trust prospects in targeted global markets. Lead on cultivating relationships with CEOs, Directors, and Trustees, with the aim of establishing additional high-value funding relationships.
• Work proactively across the organisation, including cross-culturally, to coordinate, develop, and deliver a high standard of compelling project proposals and reports ready for submission to donors whilst ensuring excellent grant/contract management to existing donor relationships.
• Actively participate in the networks surrounding trusts and foundations, sharing information, insights, opportunities, and fundraising materials produced.
• Represent Sightsavers and/or support staff delegations at conferences and networks to engage with and cultivate new donor relationships.
• Contribute to team, departmental, and wider organisational systems development and initiatives.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential

• Relevant experience working in the charity sector, ideally in international development.
• Experience of long-term grant/contract management of significant funders/clients.
• Proven success in personally cultivating new relationships with prospective donors/clients and maintaining relationships with existing donors/clients.
• Demonstrative experience of excellent written skills, including proposals, bids, and reports for external audiences.
• Proven success in creating successful funding proposals.
• Knowledge of good fundraising practice.
• Experience of in-person networking at conferences or face-to-face meetings with senior trusts and foundations staff/board.
• Understanding of and interest in charity sector and international development issues.
• First-class presentation and writing skills, including preparation of proposals, project budgets, and reports with excellent attention to detail.
• Excellent IT skills, including Word and Excel, and experience of using fundraising databases.
• Capable of relating well to a wide range of people.
• Strong listening and negotiating skills.
• Research experience, including the development of engagement plans.
• Experience of in-person networking at conferences.
• Self-confidence with the ability to take the initiative, manage time effectively, and work to deadlines.
• Good analytical skills – can prioritise and plan opportunities based on available information.
• Highly collaborative approach.

Desirable

• Experience of Fundraising from the US market.
• Experience of writing for the US market.

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Successful candidates will be invited to participate in a virtual interview via Microsoft Teams, and we will also ask all candidates to complete a short task related to the responsibilities of the Trusts & Foundations Advisor role.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Due to project deadlines, we are keen to fill this role as quickly as possible. Applications will be reviewed on a rolling basis and considered as soon as they are received. The closing date for applications is 1 June 2025. We encourage you to submit your application as early as possible, as early submissions will be reviewed promptly.

The Noah’s Ark Children’s Hospital Charity supports the Noah’s Ark Children’s Hospital for Wales in providing world class care, helping to ensure the best outcome and experience possible for children and their families.

Scope of the role

Our mission as a charity is to create brighter todays and better tomorrow for the children and families of Noah’s Ark. The Sparkle Fund plays a vital role in the first part of that mission, creating brighter days for inpatient families by delivering our ‘over and above’ service on the wards. Due to the popularity and success of this project and following a very successful The Big Give campaign in December 2024, we are looking to expand the team.

There are many ways in which you will be providing joy, fun and moments of sparkle to the patients and families in the hospital. The role is very varied, and no two days are the same! In any given week you could be organising hospital wide activities for Easter, celebrating a birthday with a long-term patient, arranging for a massage therapist to provide a break for parents, and distributing essentials packs for a family arriving to hospital in an emergency.

Person Specification

We are looking for a compassionate, creative individual with experience of working with children and families to join a small but highly motivated team. You will have the opportunity to see the impact that your role and that of the wider charity makes to the children and families we support.

This is a great opportunity to join a small but highly motivated team.

Job Title: Development Coordinator (3 x Roles)

Hours: Full Time (36 hours) - working pattern to be agreed. Fixed term contract until 31st March 2026 (potential for contract extension subject to extension of funding).

Salary: £26,225 per annum

Location: Home-Based in Wales

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be.

About Coram PACEY

Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers.

The Role:

As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales.

We welcome applications for this role through English or Welsh.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 11.59pm, Sunday 8th June 2025

Interview Date: TBC

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Teitl Swydd: Cydlynydd Datblygu (x 3 rôl)

Oriau: Llawn amser 36 awr, patrwm gwaith i'w gytuno. Cytundeb cyfnod penodol hyd at 31 Mawrth 2026 (posibiliad o estyn y cytundeb yn amodol ar gadarnhau cyllid).

Cyflog - £26,225 y flwyddyn

Lleoliad - Gweithio gartref yng Nghymru

Ynglŷn â Coram

Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod.

Ynglŷn â Coram PACEY

Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr.

Y rôl:

Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru.

Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg.

I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais.

Dyddiad Cau: 11.59pm, 8 Mehefin 2025

Dyddiad Cyfweld: i'w gadarnhau

Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram.

Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais.

Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd.

Rhif Elusen Gofrestredig. 312278.

· To provide housing related support to eligible migrants living in Newport.

· Provide practical and emotional support, advice, information and advocacy to migrants living in Newport. Working towards the goal of preventing homelessness, increasing connections in the local community and securing appropriate accommodation

· To liaise with a range of professionals and organisations to maximise resources for the client.

· Promote understanding, awareness and positive attitudes towards mental health and wellbeing.

· Promote equity, diversity and inclusion.

Principle responsibilities

1. Deliver person centred housing related support to clients that promotes their mental wellbeing and independence supporting them to progress to a life without the need for support. To work with clients in assessing their needs to create individual personal support and plans.

2. Ensure that anti-racism, equality and diversity are central to your work addressing disadvantage, inequalities, stigma and discrimination, making sure that you take action to reach people from marginalised or disadvantaged groups and that the services you provide match their needs.

3. To network effectively with voluntary and statutory agencies to promote the needs of the clients. Working with clients so that they have the knowledge, understanding and skills to access services, support and to improve their mental wellbeing and resilience. To refer to other agencies where possible if they are not eligible for the service

4. To assist clients with benefits and housing and employment to increase income and opportunities to be suitably housed, keeping up to date with the Social Security system and housing legislation, ensuring that clients are referred for specialist advice where appropriate.

5. Focus on client involvement ensuring that clients have their views heard and that the needs and wishes of service users have an impact on the services they receive.

6. Work as part of the Housing and Tenancy Support (HATS) Team and the wider Newport staff team to develop and deliver activities that achieve positive outcomes for migrants in Newport.

7. Ensure all work is recorded and monitored and contribute to evaluating the service.

8. Work in accordance with best practice, legal requirements, the policies of Mind in Gwent, and the policies outlined by the funders.

9. Share models of good practice to aid in organisational development across Mind in Gwent.

10.  To contribute to the work of other projects and teams of Newport Mind as when required or directed to provide cover or to develop new skills or take on new opportunities.

Expectations

1. To work in line with, and to support the delivery of, the vision, mission, values and goals of Mind in Gwent.

2. Adhere to and work within all the policies of Mind in Gwent and the Housing Support Grant, such as child protection policy, protection of vulnerable adults, confidentiality and data protection policies, and the policies contained within the employee handbook.

3. To actively participate, engage with, and respond to, the Mind in Gwent supervision, external supervision and appraisal processes.

4. To attend and positively contribute to Mind in Gwent and Housing and Tenancy Support meetings and other meetings as required.

5. To attend and positively contribute to Mind in Gwent, Housing and Tenancy Support, Housing Support Grant training as required.

6. To actively contribute to a positive, supportive and constructive working relationships and environment with Mind in Gwent, partner organisations and other organisations.

7. To contribute to making Mind in Gwent a greener workplace.

8. To support and contribute to our overall aim of the co-production and participation of people with experience of mental health problems, and to be committed to working alongside people with experience of mental health problems, as colleagues, lived experience experts and campaigners.

9. To be flexible, adaptable and undertake work to support the aims of Mind in Gwent, the aims of the Housing and Tenancy Support Team and the aims of Housing Support Grant funding including participating in an on call rota where required.

Interviews to be held Tuesday 24th June 2025

We are looking for a committed, highly organised Head of Operations to join us and support JustMoney Movement's Executive Director and the wider team in turning our vision of a fairer, greener future into reality.

Background to the organisation and the role 

The JustMoney Movement is a Christian charity, with longstanding relationships across the Catholic, Anglican, Nonconformist and Pentecostal denominations. We have a vision of a fairer, greener future, and we believe money is integral to shaping that future. As Christians we believe our use of money should flow from our faith and values such as justice, compassion, the dignity of all, and the importance of caring for creation.

Our work is mostly online and our team work largely remotely, with some team members coming together in a shared office space in London regularly. We are a very small team, punching above our weight and seeking to have a significant impact on economic and financial system change. We are a values-led organisation putting a high store on the wellbeing of our staff, the quality of our relationships and collaborations, and the integrity of our ways of working.   

Our vision, strategy and activities 

The financial system and wider economy are harming people and planet, leading to crises in our climate and nature and to huge economic inequalities. We rebranded from ECCR to the JustMoney Movement in 2022 to reflect our aim to build a movement of people seeking a more just use of money. Our theory of change is that we need to draw together a diverse range of Christians, churches and Christian networks, as part of a broader movement, to help create political space for financial and wider economic system transformation.

Our current strategic priority is to increase the reach, depth and diversity of engagement of Christian individuals, congregations and networks in the UK with the JustMoney Movement, in order to have a meaningful impact on policy and practice for a fairer, greener future. We do this through a range of activities including: 

• Education and training on finance and economics e.g. our Money Makes Change hub, to harness churches’ large ‘financial footprint’ for social and environmental impact. 

• Communications and campaigning e.g. via our Church Action for Tax Justice campaign and on green and fair banking, channelling the churches’ grassroot scale, reach and influence to maximise public pressure. 

• High level influencing and thought leadership, convening faith leaders and organisations, to resource a credible, distinctive voice on economic transformation. 

This role: Head of Operations (part-time 14 hours a week) 

The Head of Operations will work closely with the ED and support the team in the smooth running of the organisation. 

Role Requirements 

​​The role would assist the ED in identifying and implementing operational processes to help turn the organisation’s vision into reality and measure its impact.​  This grade of role is expected to have a substantial degree of personal responsibility and autonomy, including responsibility for whole areas of work, the work of others and the allocation of resources. ​​ ​​​ ​​ 

​​​Particular areas of work include:​​ ​​​​ 

• ​​​​​​​​As part of the staff team, contribute to organisational strategic planning and action planning.​ 

• ​​​With the ED, maintain a strong governance framework for the organisation including working with the ED, trustees, and contractors to ensure a robust and well-functioning ​​Board  and the meeting of regulatory requirements such as around GDPR, risk assessment, and charity law. 

• ​Ensure effective financial management and processes, working with our finance contractors.​​ 

• ​​Ensure effective ​​HR​ support, including work with line managers on recruitment and induction, ​EDI, ​and liaising with our HR contractor to review existing and develop new policies and procedures. 

• ​​Ensure effective IT provision, ​​working​ with our ​IT ​contractors to support functioning of our IT system (Microsoft 365). 

• ​​​​​Support JustMoney Movement’s team in the delivery of their work e.g. helping organise team meetings and away days, ensuring good online filing and record keeping, effective planning tools and monitoring mechanisms, and effective procurement and replenishment of resources. ​​ 

• Support stakeholder relationships through oversight of our CRM and developing donor reporting tools. 

• Carry out discrete operational tasks e.g. arranging insurance and dealing with Companies House and Charity Commission queries as necessary.  

• Shared contact point for organisation with other team members, via info@ inbox.   

• Assist the Executive Director with ​​any other operational priorities as they arise. 

Person specification 

Essential 

• Empathy with JustMoney Movement’s vision and work. 

• Experience of operations responsibilities within a charity. 

• Exceptional organisational skills, including attention to detail and the ability to multi-task. 

• Ability to grasp operational complexity and yet communicate clearly to non-specialists. 

• A creative approach to problem solving and a strong “can-do” attitude. 

• Ability to work collaboratively within a small team, as well as working independently, largely on a remote and therefore digital basis. 

• Proficiency in Microsoft Office tools, particularly Teams, Sharepoint and Outlook. 

• An understanding of and demonstrable commitment to equal opportunities, diversity and inclusion.

• As the charity is a Christian organisation, the successful applicant will be expected to be in sympathy with the Christian faith and demonstrate a commitment to the mission, principles, values and practices of the organisation. 

Ideal 

• Experience of working in a Christian charity or church setting. 

• Experience of charity management and/or governance. 

• Experience of one aspect of operations in more depth, e.g. HR, IT or finance. 

• Familiarity with economic justice (e.g. banking, finance or tax justice) issues, especially within a Christian framework. 

Grade 3 on our salary scale: For roles involving a broad range of complex and technical tasks, carried out in a variety of contexts. There is a substantial degree of personal responsibility and autonomy. Responsibility for whole areas of work, the work of others and the allocation of resources is often required. Staff at this level are expected to input into organisational strategy, represent the organisation externally, and safeguard our culture and values. 

• Grade 3.1 expected FTE salary £36,771 pro-rated to 0.4 FTE/ 14 hours a week = £14,708.

• Remote based: this role will be based from home, with occasional travel to meetings in London or elsewhere in the UK. This role is equivalent to 2 days a week but hours can be worked flexibly through the week. 

• This role requires applicants to have the right to live and work in the UK.   

To apply, please send your CV and a cover letter outlining how you meet the person specification above, via Charity Jobs by 9am on 16 June 2025. Interviews (via Zoom) are provisionally set for 23 June 2025. 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports around 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

Our Volunteer Engagement Department, which the Volunteer Support Assistant role will be part of, ensures that volunteers have everything that they need to make a success of their reading sessions with pupils. 

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the Role:

The Volunteer Support Assistant will work remotely and will need to have access to a reliable internet connection. They will report to a senior member of the Volunteer Support Team, working across both the Volunteer Support Team and the Live Chat Team, which together form the Chapter One Volunteer Engagement Department. 

This is a part-time role of 30 hours per week, working 6 hours per day, Monday to Friday. The set working hours are 08:00–15:00, with a one hour unpaid break from 12:00–13:00. Please note that these hours are fixed in line with business needs and cannot be adjusted.

This role will be primarily based within the Volunteer Support Team with day-to-day responsibilities while also being fully trained to provide urgent or emergency cover for the Live Chat Team during staff absence or business need.

This role is subject to an Enhanced DBS check, and the post-holder must be permanently based in the UK at the time of applying and for the duration of their employment.

The required start date for this role is Friday 1st August 2025.

Applying for the role:

Please do not send any applications or correspondence via the Chapter One website.

If you’d like to apply, please read the attached job description PDF and submit your CV and a covering letter. Your covering letter should:

• Clearly outline your suitability for this specific role, paying attention to the essential qualities listed within the attached job description PDF

• Show your interest and passion for Chapter One, and the work that we do

Any applications without a covering letter will be discarded.

Please note that, due to the high volume of applications we expect to receive, we’re unfortunately unable to provide individual feedback to applicants who are not shortlisted at the first stage

Deadline for applications: 23:30 on Monday 2nd June. No applications will be accepted after this time. We reserve the right to bring the closing date forward if this is deemed necessary.

The National Lottery Community Fund is seeking a Head of Media. In this new role, created as part of our newly restructured and ambitious communications function, you will be growing and developing a team of 10 (5 direct reports) to lead the external communications in support of our Strategy, It starts with community.

You'll have the chance to shape this critical leadership position in ways that will define our external voice and influence for years to come. In this strategic role, you will increase public understanding of the Fund as a champion of community power, bringing to life how we strengthen society and improve lives across the UK, directly advancing our strategic objectives in each of the four nations.

As a member of the communications leadership team, you will:

• develop compelling value propositions and campaigns for our four missions designed to resonate with decision-makers, policymakers, and communities of all kinds.
• ·oversee our comprehensive content calendar and planning processes across earned, owned and shared media.
• use data and analytics effectively to provide actionable insights and performance analysis to continuously refine our approach
• act as a trusted advisor to senior leadership on media relations and building our reputation
• work in close collaboration with funding officers, grant holders and partners to anticipate and mitigate risks in a structured way, handling sensitive media issues when they arise.
• build a strong reactive and proactive media and social media operation that supports the Fund’s wider strategic objectives.

We're looking for a strategic communications leader with significant experience at senior level in media, social media and external communications. The ideal candidate will bring:

• a sophisticated understanding of the UK media landscape, including national, regional, devolved and trade media
• a track record of building influential relationships
• understanding of the impact of the changing traditional and digital media environment and the challenges that presents to reaching diverse audiences.
• experience navigating complex stakeholder environments and balancing diverse priorities.

Your background might include communications leadership in government, non-profit, or large mission-driven organisations where you've demonstrated the ability to translate organisational objectives into impactful communications campaigns.

Key responsibilities

• Lead the development and implementation of our external communications strategy across the UK
• Drive high-impact media and social media campaigns that advance our missions and elevate community stories
• Oversee our content strategy across all platforms, ensuring consistent messaging and compelling storytelling
• Build and maintain strong relationships with media outlets, serving as the Fund's principal media spokesperson
• Provide strategic counsel on reputation management and crisis communications to senior leadership
• Lead and develop a high-performing team of communications professionals across the four nations
• Manage resources effectively, ensuring communications activities deliver maximum impact within budget

Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Interviews: 16th June - Virtual

On application, please align your supporting statement to the criteria below

Essential criteria

• Substantial experience in developing external communications strategies across shared, earned and owned media
• Substantial experience in leading media relations for a complex organisation with demonstrable understanding of UK and relevant sector press
• Strong understanding of social and digital media and experience in using them to build engagement with audiences
• Strong leadership skills with experience developing high-performing teams and effective project management
• Understanding of the evolving media landscape, including emerging digital platforms and technologies
• Experience providing strategic counsel to senior stakeholders including during times of reputational risk and crisis management
• Ability to draft, edit and commission exceptional content for different audiences in multiple formats
• Excellent interpersonal, networking and communication skills, able to navigate complex organisational dynamics

Desirable criteria

• Understanding of the UK-wide and devolved policy context in which the Fund operates, potentially gained in the public sector, among voluntary, community and social enterprises, or in one of our mission areas
• Relevant professional qualification with evidence of continuing professional development

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

ID: 1449 Social Media Manager

Service: Digital Marketing 

Salary: Grade 4 point 29: starting at £36,842 – raising to £41,106 per annum + £480 home working allowance 

Location: Homebased

Hours: Full time 37 hours per week 

We offer flexible working arrangements - please see below for more details. 

Contract: Permanent

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all.

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to lead our social media team and help strategically shape the role of paid and organic social across Family Action’s channels, including those under the Relate brand. You will manage a team of two Social Media Executives and drive brand awareness, income generation and service marketing whilst also providing strategic insight around wider external engagement activity. 

Main Responsibilities (for details check the job description and person specification):

• Lead on the development and delivery of paid and organic social media activity across both Family Action and Relate brands.

• Refine Family Action’s social media strategy in line with key brand, income generation and service marketing objectives 

• Work with the Head of Digital Marketing and Senior Social Media Executive to develop a paid social and sales strategy to drive purchases of services and toolkits from Relate

• Lead on the development and delivery of sophisticated Meta and LinkedIn ad campaigns at each stage of the donation/purchase funnel ie. awareness, interest, conversion

• Line manage a team of two Social Media Executives responsible for the day to day management of both Relate and Family Action channels, and supporting local services and retail shops with their use of social media.

Main Requirements (for details check the job description and person specification):

• Extensive experience of strategically managing and developing social media channels for a large organisation/group/brand.

• Significant experience of developing successful paid social media campaigns for a range of business objectives including to drive income generation 

• Excellent copywriting skills and the ability to write powerfully and succinctly for different objectives, audiences and channels.

• Excellent creative skills and the ability to recognise effective imagery, and stock photography and video.

• Experience of line management and/or mentoring a junior member of the team.

Benefits: 

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Sunday 1st June at 23:59

• To learn more about Family Action: Careers

Interviews will be scheduled on a rolling basis and we reserve the right to close the role early if we find a suitable candidate.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address available on the advert document)

We about reserve the right to close the role early if we find suitable candidates.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

Department: Communications and Public Affairs 
Contract type: Permanent  
Hours: Full time
Salary: £36,000 – £38,000 per annum
Location: Home Based with UK wide travel as required
Reports To: Media and External Affairs Manager

The National Fire Chiefs Council (NFCC) is seeking a proactive and skilled Media Officer to join our Communications and Public Affairs team. This is a newly created role, offering the opportunity to help shape and strengthen NFCC’s voice in the national conversation around fire and rescue services.

Reporting into the Media and External Affairs Manager, you will play a central role in growing our media presence and positioning NFCC as the go-to source for journalists covering national fire and rescue issues. You will help to ensure our messages are clear, timely, and authoritative across all platforms.

Join us and help ensure that fire and rescue services have a strong, consistent voice on the national stage.

Key responsibilities:

Serve as a point of contact for incoming media enquiries.

Draft high-quality, publication-ready communications content – including press releases, news articles, opinion pieces and other engaging content. 

Support NFCC’s campaigns and policy initiatives by securing media coverage and developing strong relationships with journalists and editors.

Take ownership of key communications tools and systems, including media monitoring and audit of coverage. 

Act as the lead Comms officer on at least one area of NFCC’s work in partnership with the relevant NFCC teams and lead officers (but will also work on a wide range of our issues and areas).

Participate in an out-of-hours communications rota as part of NFCC’s communication support function (with some out of hours support – see job description for more information). 

What we are looking for:

Experience in a media, journalism or communications role. 

Excellent writing skills with the ability to produce accurate, compelling content under pressure. 

Confidence in handling media enquiries and building positive relationships with the press. 

Strong organisational skills and the ability to manage multiple priorities effectively. 

A collaborative approach, with experience working across teams and engaging with senior stakeholders. 

A good understanding of the UK media landscape and wider external environment. 

If this sounds like the kind of opportunity that you would be interested in, please have a look at the Job Description on the NFCC website and apply.

Working with us:

NFCC is a fully remote organisation, and all staff work from home. This role will involve some travel for stakeholder meetings, events, conferences, training sessions and team away days, for which travel expenses are paid.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CVs will NOT be accepted for this position. 

Closing Date – Sunday 1 June with interviews being conducted on Teams on Tuesday 17 June. If you are not available for interview on this date, we will try to provide an alternative date, though we advise that we may not be able to do this.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post. 

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive. 

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment. 

The role

The children and young people’s bereavement programme in Wales is looking to increase and improve its current services. We are looking for people to take this team forward over the next few years. Working closely with the rest of the Wales team and line managed by the Head of Wales, this is an exciting opportunity for people with empathy, motivation and team working. Please note this role will require travel across North Wales.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages.

Closing date for applications is 9am on 2 June 2025. We reserve the right to close the advert early, as interviews will be held as suitable candidates apply.

Please be advised that we will only contact success applicants for interview. If you do not hear from us, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

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Y rôl

Mae’r rhaglen brofedigaeth plant a phobl ifanc yng Nghymru eisiau cynyddu a gwella ei gwasanaethau presennol. Mae’n adeg gyffrous i newid a datblygu. Rydym yn chwilio am ddau unigolyn i ddatblygu’r tîm hwn yn ystod y blynyddoedd nesaf. Bydd yr unigolion hyn yn gweithio’n agos â gweddill y tîm yng Nghymru ac yn cael eu rheoli gan Bennaeth Cymru. Mae hwn yn gyfle cyffrous i bobl ag empathi a phenderfyniad sy’n mwynhau gweithio mewn tîm.

Sut i wneud cais

Mae rhaid i’ch cais gynnwys CV a llythyr eglurhaol yn amlinellu eich addasrwydd ar gyfer y swydd ac yn cyfeirio at y Swydd-ddisgrifiad a Manyleb y Person. Ni ddylai fod yn fwy na dwy dudalen o hyd. 

Y dyddiad cau ar gyfer ceisiadau yw 9am ar 2 Mehefin 2025. Rydym yn cadw’r hawl i gau’r hysbyseb yn fuan gan y byddwn yn cynnal cyfweliadau wrth i ymgeiswyr addas gyflwyno cais.

Noder: byddwn ond yn cysylltu ag ymgeiswyr llwyddiannus i drefnu cyfweliad. Os na fyddwch yn clywed gennym, yn anffodus nid ydych wedi cyrraedd y rhestr fer y tro hwn.

Mae Cruse yn croesawu ac yn annog ceisiadau gan bob grŵp gwarchodedig fel y diffinnir gan Ddeddf Cydraddoldeb 2010. Byddwn yn penodi ar sail teilyngdod.

Gwiriadau Cofnod Troseddol

Disgwylir i’r holl staff gwblhau gwiriad Cofnod Troseddol. Bydd angen i staff sy’n gweithio’n uniongyrchol â chleientiaid gwblhau gwiriad manylach. Rydym yn cydymffurfio â’r codau ymarfer perthnasol. Gellir eu gweld ar-lein: 

· Ymgeiswyr yng Nghymru a Lloegr: Cod Ymarfer DBS

· Ymgeiswyr yng Ngogledd Iwerddon: Cod Ymarfer AccessNI

Ni fydd euogfarnau blaenorol yn atal eich cais i weithio gyda Cruse rhag cael ei ystyried yn llawn. Mae ein Polisi Recriwtio Cyn-droseddwyr a’n Polisi Trin Data Gwirio Cofnodion Troseddol ar gael ar gais trwy e-bost.

Rydym yn cydymffurfio â’r holl ddeddfwriaeth diogelu data berthnasol ac yn prosesu eich data’n deg.

Foodbank Assistant Manager 

Job Description and Person Specification 

Responsible to: Senior Foodbank Project Manager 

Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank

Salary: £17.73/hr @25hrs per weeks (£23,049 p.a. gross) 

Part-time: 25 hours per week  

Temporary: 1 year contract 

Occupational Requirement: Committed Christian 

Overall responsibility of the job: Sharing responsibility,for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities. 

Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions. 

Building Church Engagement through talks and linking with Church Ambassadors.

Specific responsibilities: 

Reporting to Senior Foodbank Manager 

·Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need 

·Update the Senior Manager with regular reports on issues 

·Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank

Church & Community Outreach

·Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank 

·Helping the Senior Manager to organise prayer/worship and fundraising events 

·Carry out talks at schools, community groups and businesses 

·Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager

·Encouraging local churches in their social justice ministries 

·Linking with Church Ambassadors to build church engagement.

·Overseeing relationships with referral agencies, meeting with them and troubleshooting.

Staff management & Recruitment

·Manage Foodbank admin staff who deal with Foodbank and Homebank referrals 

·Manage Warehouse Co-ordinator 

·Support staff with client relations and decision making 

·Carry out reviews with allocated staff across the Foodbank 

·Leading prayer with Foodbank volunteer teams 

·Troubleshooting HR issues in conjunction with the Senior Manager

·Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews. 

·Preparing new staff inductions and inducting new members of staff. 

Compliance 

·Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual 

·Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding. 

·Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets. 

Safeguarding 

·Supporting staff and volunteers with safeguarding reporting and referrals 

PERSON SPECIFICATION 

Experience 

·Managing staff and working as part of a team 

·Observing relevant regulations, including manual handling and health and safety 

Key Skills: 

·Good oral and written communication 

·Ability to manage staff, lead a team and work well with volunteers 

·Driver with clean licence 

·Ability to work independently and unsupervised 

·Ability to carry out manual work 

·Numerate and comfortable interpreting statistical data 

·Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds 

·Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation. 

Personal attributes: 

·A vibrant, life-shaping Christian faith, rooted in a local church 

·Passionate about tackling poverty

·Honesty and integrity 

·A good people person 

·A flexible responsive person 

·Someone with a sense of humour

Desirable: 

·Preaching and bible teaching experience 

Training Provided 

Induction training

IT training as required

Health & Safety, Environmental Health & Manual Handling

Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.

If you're an experienced fundraiser and want to join us in changing childhoods and changing lives, then read on.

We're recruiting for an Individual Giving Manager to join our team, and take the lead on our warm programme, bringing in around £1.2 million donated income per year. This role offers a mixture of campaign and project management, innovation and creative thinking. You'll be able to analyse results and apply insights to optimise and improve campaigns.

As a Individual Giving Manager you will

• Lead on the development and implementation of an effective programme to develop supporters using a range of channels, including but not limited to direct mail, telemarketing, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery. 

• Assist the Senior Individual Giving Manager to develop and implement an effective development strategy in order to maximise the lifetime value of supporters and the long-term sustainable net income raised for Barnardo's. 

• Manage income and expenditure budgets. 

• Line manage up to 3 direct reports. 

 You will have experience of :

• Working in a fundraising environment, specifically in direct marketing and across different channels.
• Delivering campaigns using a project management approach.

We offer remote or hybrid working (dependent on location) for this role, and are willing to discuss flexible working arrangements. 

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people. 

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay. 

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application. 

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• Annual Leave entitlement for full-time colleagues is 26 days per annum, increasing to 27 days per annum, after 3 years Barnardo's service, 29 days per annum, after 5 years Barnardo's service and 30 days per annum, after 7 years Barnardo's service. Those working less than full time are entitled to the same level of holiday pro rata
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.

Job Profile

CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.

The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.

This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.

This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.

Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.

You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.

Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.

You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.

This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.

Safeguarding

All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

1. Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
2. Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.

Working together

1. Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others.  Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
2. Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
3. Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.

Making change happen

1. Managing resources: confident with processing data for planning, monitoring and reporting:  proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
2. Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
3. Managing our performance: ability and willingness to work to targets and achieve results.

Job-Specific Competencies

Administrative Process Improvement:

Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.

Volunteer Recruitment & Engagement:

Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.

Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.

Data Management & Accuracy:

Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.

Collaboration & Team Communication:

Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.

Training & Support:

Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.

Adaptability & Problem-solving:

Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.

Commitment to CAFOD’s Mission & Values:

A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.

Use of Digital Tools & Systems:

Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.

Project Management & Accountability:

Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues.  If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).  If the post is based outside the UK the post holder will be subject to a different checking process.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Please click here for a full list of CAFOD’s Staff Benefits

Come and join us and help make a real difference in the lives of the world’s poorest communities.

CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.